Consumer Cellular was founded in 1995 in Tigard, Oregon, by current CEO John Marick and Greg Pryor. The company operates a non-subscription/non-contract cellular phone service.
The company is best known for having no contracts. The main focus is on retirees and others with a fixed income. In 2008, the company began working with the AARP to enlarge their subscriber base. As of 2016, the company has more than 2 million regular subscribers. In 2012, the company began using SIM cards in order to add iPhones to their service. In 2015, the company exceeded $1 billion in revenue and announced in mid-2018, that they would reach 3 million customers by the end of the year. This new increase in business has caused the company to hire an additional 500 employees at their call center in Arizona.
Consumer Cellular has received numerous awards over the years, including the highest score in J.D. Power 2016 Wireless Customer Care Full Service Study, as well as the highest score in 2016 in PC Magazine’s 29th annual Readers’ Choice Awards survey. Company headquarters are located in Portland, Oregon.