GreatCall was founded by Arlene Harris in 2006 to provide aging adults with easy to operate technology, such as cell phones. The Jitterbug phone was the first product released. Live Nurse, which allowed users to chat with a nurse 24/7, was launched in 2009.
The company is considered to be a connected health technology service. GreatCall provides cellular service through the Verizon network, mobile devices, apps, and a wearable “alert” device.
GreatCall was acquired by Best Buy in August 2018 for $800 million.
In January 2019 GreatCall announced a partnership with long-term care insurance provider CNA. Policyholders with CNA will offer them an in-home passive remote monitoring solution, Lively Home, and its Lively Mobile medical alert device.
Company headquarters are located in San Diego, California.