UnitedHealth Group Incorporated was founded under the name Charter Med Incorporated in 1974 in Minnesota.
UnitedHealthCare Corporation was created in 1977 to reorganize the company and became the parent company of Charter Med.
In 1995 the company acquired The MetraHealth Companies Inc, which was a group health care provider, for $1.65 billion.
UnitedHealth Group began to acquire more companies and add more segments to their health coverage. For example, Oxford Health Plans was acquired in 2004 and became UnitedHealth’s New York-based small group contract product.
In 2005 UnitedHealth acquired PacifiCare health Systems for $9.2 billion.
By the company’s 2011 reorganization, it had 13 different operating segments and brand names. In 2011 the company reorganized to retire the brands adopted following acquisitions and adopt the unified UnitedHealthcare brand.
Today UnitedHealth Group is the largest single health carrier in the United States. Through all of its subsidiaries and divisions, the company serves about 70 million people nationwide.
UnitedHealth trades publicly on the New York Stock Exchange under the symbol UNH, is a member of the S&P 500, has 133,000 employees, and had $101.862 billion in revenue in 2011.
UnitedHealth GroupUnitedHealth Group Incorporated was founded under the name Charter Med Incorporated in 1974 in Minnesota.
UnitedHealthCare Corporation was created in 1977 to reorganize the company and became the parent company of Charter Med.
In 1995 the company acquired The MetraHealth Companies Inc, which was a group health care provider, for $1.65 billion.
History
UnitedHealth Group began to acquire more companies and add more segments to their health coverage. For example, Oxford Health Plans was acquired in 2004 and became UnitedHealth’s New York-based small group contract product.
In 2005 UnitedHealth acquired PacifiCare health Systems for $9.2 billion.
By the company’s 2011 reorganization, it had 13 different operating segments and brand names. In 2011 the company reorganized to retire the brands adopted following acquisitions and adopt the unified UnitedHealthcare brand.
Today UnitedHealth Group is the largest single health carrier in the United States. Through all of its subsidiaries and divisions, the company serves about 70 million people nationwide.
UnitedHealth trades publicly on the New York Stock Exchange under the symbol UNH, is a member of the S&P 500, has 133,000 employees, and had $101.862 billion in revenue in 2011.
I moved to a Sr. Living facility in Feb. 2019 – didn’t like it, so I moved back to my home in April. I had my mail forwarded and UHC must have changed my address on their own. When I tried to activate my UHC-WAlmart card, I was rejected. I called my Cust. Svs. # on the back of my card, and I argued with them for 1 hr. 17 mins. Last person (after transferring 3 times), said he would just reinstate me at the home number – then said “hold”. I did. The phone co. disconnected me. Do I still have UHC???? or not. Didn’t think this was a difficult problem since I myself didn’t change my address. My member No. is 939427868-00 and have been a UHC member since 2004.
UHC said they mailed my refund check February 11, 2019. No one knows where the check is. Today’s date is March 7, 2019. I don’t believe them. I tried twice to contact the CEO, and twice I was referred to someone else. I will write a letter to Mr. Nelson, he’ll hear from me one way or another.
I have contacted UHC supervisors about 20 of them to have my providers receive their payments. I have one bill (Star Anesthesia, P.A.) from my surgery on 10/06/17 amount $4,069.00 and Fast Med TX amount $486.25, which I paid out of my pocket., has gone to collection agencies. UHC has ruined my credit status for non payments. Why are we paying our premiums every month, if UHC is not owning up to paying our providers !
This is unacceptable !
I have requested a reference from my former supervisor and have not received a response.
My performance reviews were always good.
I did not think this request would be unexpected or inappropriate.
The lack of response is delaying me from starting my new job; as the reference is needed to complete my back ground check.
Can anyone assist?
I expect good service from my health care plan.
When I receive exceptional service than I want you to know too.
Since last Thursday I have been having a problem which was finally resolved to my satisfaction yesterday by one of the people on your corporate side.
Her name is Jessica and she is from the Bahamas so it shouldn’t be too hard for you to locate her.
I had an appointment with Vance Wilson my cardiologist in Daytona Beach, FL on Friday 5/25/18 and was called on Thursday by the Billing Dept. of his office wanting my new Part B supplement information.
After providing it I was told that Wilson is not in the plan. Before I enrolled your agent Miguel assured me he was in the plan. I called UNH back and again I was told he is in the plan.
Friday at his office I was told by them he is not. I paid the $70 instead of $35 co-pay and afterwards called your office again and someone from UNH spoke with them. I had gone home.
Several more calls and although your reps were very friendly nothing was accomplished so Friday I called your corporate office and spoke to Jessica and explained what happened.
She researched my concern and informed me that I will be covered for Dr. Wilson under my coverage until the end of this term and I will be receiving the $35 difference back.
That’s what I call great service and I wanted you to know.
Thank you,
Wm.J.Levy
Hello i usually don’t complain, but i’m mad i’ve got thigh pains which I want taken care of , back in March. I saw Dr. Ed Farag and he told me to see a specialist Dr. Naomi Lin I made an appointment to see her April and they cancelled on me telling me they gave me an appt. for the wrong test. So now I have to wait till May to see her and deal with the pain in my thigh. After I see the specialist I have to see the Dr. Farag again. This is a very bad service I think. Two months to find my problem that I’m paying into for service.
I have inside knowledge on the inside workings of C3 CUSTOMERCONTACTCHANNELS in Las Vegas. Site name MCCARAN. C3 isn’t following your privacy standards, call center employees are still able to have their cell phones around member information. C3 employees are being rude to members, transferring their calls back into que. C3 employees aren’t taking as many calls as they should because they allow them to sit in coaching aux and meeting aux when there’s no real meetings taking place. I’ve sat through many “company meetings” where we didn’t discuss anything that has to do with UHC and how to better meet the client needs. I advise you to check into C3 CUSTOMERCONTACTCHANNELS phone usage and see how many agents are on long conference calls, check to see how many agents sit in coaching aux and meeting aux on a daily basis. C3 is costing you money. C3 isn’t servicing your members how they should be. I was fired by Tommy Griffen after he told us that C3 is in danger of losing the contract because we aren’t meeting the VG submission goals. 80% of C3 employees REFUSE to suBUT grievances. They can hear a member grieve and not do anything. Myself on the other hand submitted 82 passed Grievances for C3 and wasn’t given any incentive. Then I was fired after violating some exaggerated company policy about cursing. Tommy Griffen wanted me fired after I pointed out how difficult it would be for C3 to get the 500,000 bonus when they don’t require their employees to submit the grievances. 80% of C3 CUSTOMERCONTACTCHANNELS EMPLOYEES DONT SUBMIT 1 grievance a month. I submit 82 and was terminated for no cause. Please look into the business you do with C3. They have people working for them you wouldn’t trust outside your home. There’s people stealing, there’s sexual harassment, there’s physical assaults taking place at C3 CUSTOMERCONTACTCHANNELS. How will your members feel to know they are trusting their information, bank information, where they live in the hands of people who aren’t so trust worthy. C3 will do anything to keep your business including firing someone that was smart enough to speak up about the incentive program c3 is making it difficult to reach. They aren’t employing the right people. They pay such a low rate that good agents are quitting and finding higher paying jobs. Please look into this. I promise you you’ll thank me. look into how many C3 EMPLOYEES AUX SWITCH. they sit in coaching aux, meeting aux, they hang up on members, they don’t submit grievances, the don’t submit coverage determinations they tell the members to have their doctors do them. This is all costing UHC and THIER members money.
I’ve been trying to get a pair of special diabetic shoes since Feb, 2015. I am 74, a Vietnam vet with DMII and mobility impairment. In addition to their denying the request and numerous lengthy delays in responding to my concerns and those of the shoes provider, I still dont have the completed shoes. My doctor put in the request in Feb,2015. I’m planning to change health care plan in 2016. My shoes may not be ready until January. Will UHC do the right thing and pay for the shoes despite my having changed plans? I wonder, Mr. Hemsley, I wonder
I have never seen such a bunch of XXXXX for brains worthless bunch of doctors in my life! I want you to call me! I’ve had your plan for over a year and still have all of the same health concerns! All your doctors do is milk my Medicare and then fail to take care of me! You need to address this!
My letter is on its way to the corporate hqs, asking for an explanation for the unbelievably huge increase in MD-IPA United Health Care Insurance for Federal Retirees in 2015. We were told this year’s increase would be in the neighborhood of 3+%. We are being socked with an increase of $98.00 on top of the $83.00 we got in 2014. This is unacceptable and not affordable for seniors. We have had MDIPA since 2007 and have been relatively happy with this plan. However, these huge increases are forcing us to go elsewhere. Before we do, however, can’t someone at least do us the courtesy to EXPLAIN the reasons for these huge increases? We do not have Medicare Part B so we rely solely on MDIPA. Please do us the courtesy of a response.