Yard House Corporate Office - Corporate Office HQ

Yard House Corporate Office

How would you rate your experience with Yard House ?

[Total: 4    Average: 2/5]

Yard House Corporate Office Address

Yard House USA, Inc.
7700 Irvine Center Drive, Suite 300
Irvine, California 92618

Contact Yard House

Phone Number: (949) 727-0959
Fax Number: (949) 727-0831
Website: http://www.yardhouse.com/home
Email: Email Yard House

Yard House Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Yard House Executives

CEO: Carlito Jocson
CFO: Craig Carlyle
COO: Jennifer Weerheim

Yard House History

Yard House was founded in 1996 in Long Beach, California by 4 friends, looking to find good food, good beer, and a place to hang out. The company is now headquartered in Irvine, California.

Yard House operates a chain of 65 sports bars/restaurants in 23 states. The company was purchased in 2012 by Darden Restaurants for $585 million. Yard House has plans on expanding to the East Coast in 2016, with the first restaurant opening in Boston, Massachusetts.

The company offers a wide variety of beer, cocktails, even sake. Yard House also has an impressive assortment of food available including sandwiches, pizzas, seafood, tacos, and steaks. The company also offers a kid’s menu as well as a gluten free menu.

Yard House does not offering catering services at this time, however, they do provide Party Platters that can be pre-ordered and picked up from most locaitons.

Yard House FAQs

Question 1: What is the phone number for Yard House?
Answer 1: The phone number for Yard House is (949) 727-0959.

Question 2: Who is the CEO of Yard House?
Answer 2: The CEO of Yard House is Carlito Jocson.

Question 3: Who founded Yard House?
Answer 3: Yard House was founded by in .

{ 7 comments… read them below or add one }

Pho July 2, 2018 at 4:07 pm

On June 25, 2018 I ate at Yard house in Riverside,CA. My bill total was $24.70. I tipped my server Leanne $3.70. Which would make my grand total $28.40. When I checked my bank account two days later, I realized that my bill total had an additional $3.70 added to it making it $32.10. I immediately called Yard house and asked to speak to the manager. I informed Mike (The manager) that I was overcharged, he was very rude and stated that I donated $3.70 to another organization. I told him I did NOT and that I had my receipt in front of me. After going back and fourth he told me I would receive my money back ($3.70) in 2-3 days via my debit card. It has been over 3 days and there has not been a refund in my account. I contacted my bank and asked if there was a refund status for Yard house and they stated “no” and that nothing was in the system. I hate to go through with legal action for $3.70, but something needs to be done. I was illegal charged by Leanne and the Mike the manager has not helped me. I will not give up.

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Yolonda Gaint May 16, 2018 at 12:22 pm

Racist this place hates black people

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Fernando Sanchez October 7, 2017 at 9:39 pm

Love yard house great choice of meals and beer. Never have I’ve been so disappointed in the service that my wife and two kids and myself have ever received from the waitress to the servers including the bar keep and ultimately the kitchen manager and staff. The service was by far the worst. The beer was was not cold seemed like it sat for a bit before brought to our table then took a very long while to get the waitress to order another then took a long while to get it served in the meantime one meal was servers 20 min before the other three meals and when served the meals were on the cool side of touch. By the time we got our meals served we pretty much lost our appetites. I ask to speak to alarmar the manager explained the issue we experienced and told him we were leaving. I really hope you as corporate employees remember one thing. The customer pays your salary with that said I would emplore that you to get the Palmdale store back to its glory days like when you first opened. We don’t have much of different choices in restaurants up here in Palmdale but I believe that if there is a restaurant it should offer the best to the patrons that support your establishment. Please by all means contact me for a full description of what we experienced thank you

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Andy Torres September 5, 2017 at 5:29 pm

To Whom It May Concern:

My name is Andy Torres, I’m 22 years old, and I’ve never written a complaint before. I guess for starters I should get down to the point of why I am writing this complaint:

I am writing this complaint because I love eating at the Yard House. In fact, I relish every time I go to the Yard House with friends and family. I live in Rancho Cucamonga and frequent the restaurant you guys have in Victoria Gardens. I moved here when I was 11 years old and since moving here and the construction of Victoria Gardens we have always eaten at your establishment. And every time for as long as I remember I always ordered one specific dish… A classic cheeseburger with extra cheese (medium well), fries, with a grape lemonade (that I always wait to order when the food comes out). The thing that ties this meal together, and quite honestly makes every experience perfect is the garlic aioli dipping sauce that is brought out with every burger.

The Garlic Aioli. In the past few weeks you changed the way you guys make your usual garlic aioli sauce where now it tastes a lot more garlic-y (a waiter even confirmed to me the recent change). That is why I am writing this letter. I know it’s so stupid that I am writing this letter when there are sooo many other things in the world to be complaining about. Yet here I sit writing a stupid letter to the Yard House when I should be out drinking with friends this summer night. And me being the realistic business major I can empathize on the “Whys” of the changing of the sauce. Maybe you did it because your typical distributor hiked up the prices, or maybe many people complained about the taste of the sauce I know and love, or maybe you guys are just doing this to read if the customers respond well to this minute change in a dumb effort to raise productivity. I just want that experience back. I gave the new sauce a chance and just didn’t like it and it changed the whole burger experience for me.

But even though the sauce changed it doesn’t mean I’m going to stop going, boycott Yard House, or bitch and moan about you guys on “Yelp”. I sincerely just wanted to know the why and perhaps come to some kind of solution so that I could find that experience again. Or maybe people have been complaining and this letter tips the decision to bring back the old sauce recipe (which I highly doubt but one can hope). Maybe you guys can point me to a store that sells garlic aioli that is similar to that old flavor or maybe there is a secret thing I can tell the chefs and they’ll help me out. Either way I just ask this because weirdly enough, no ill prepared food, or long wait time for my meal could have sent me in this maddening typing frenzy. Interestingly enough it was the changing of the one thing that tied my experience together that has brought me to this.

In conclusion, I hope this letter hasn’t fallen on deaf ears and I get some kind of response. I really love the Yard House and don’t intend to stop going. My only hope for this letter is that a good loyal restaurant goer like me merits an explanation or a potential solution.

Thank You,

Andy Torres

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David Hernandez February 25, 2017 at 9:38 pm

Hi, me and my familyou of 14 went to the brea location on February 24, 2017 at approximately 830 to 9pm. We had a great time, food was delicious and the place was very nice. At the end of our visit however we had the WORSE SERVICE I have everead exerienced. The yard house is suppose to be a bit upscale so this was very shocking. The waiter gave us the bill which was huge for 14 people and gave us a pen to slit everything ourselves. We told the waiter that this was unprofessional and asked if she could split it herself. She said no and told us to pass it around. We had plans to attend a comedy show right next door and we missed our show because of this. We literally spent about 30 minutes trying to figure out the damn bill so we got up and asked to speak to the manager. We spoke to a blonde haired woman and the associate manager Daniel Kannenberg Neither one showed any compassion or understanding for what was happening. Their approach was completely unprofessional and I’ve never been so disrespected in my life. The main one who was a problem was Daniel kannenberg. Who the he’ll promoted this guy? This guy literally disrespected our entire family. We told him that we spent hundreds of dollars tonight and that we didn’t appreciate that we are being asked to do 30 minutes of math and passing around this damn receipt and that we came to enjoy ourselves and have a good time I mean that’s why we went out. He did not do one damn thing to accolade us instead you know what he does? He puts his hand up to shush us when we are talking and told us that it’s not their problem and that we need to split our own check. I told him that they are being unprofessional and that they don’t seem to care at all and that I’ve never experienced this waliyh a manager. He completely ignored what I said and told us that they will not do anything for the situation and that this was their policy. This guy should be fired immediately. My entire family left a 0 dollar tip and we are the type of people to leave generous tips regardless of service and none of us could believe this. We literally missed our comedy show we all went home and had the worse service of our life. I can’t believe this happened. I can’t belive the management didn’t care and didn’t do anything to even try to make it better. There was no oh I’m so sorry or we’ll I apologize. It was more like we’ll that’s not our fault you need to take care of. His facial expression told it all which was we don’t give a sh*t, shut up, and get the he’ll out of here. This is f-ing ridiculous. Please get back to me asap. I’m so bothered and embarrassed that my family and my grandma and aunt were all treated link this. Everyone drove very far to meet us here as it was a special event that was completely ruined. At the least I would expect an apology. But I received a disrespectful management and his name is Daniel Kannenberg. I can’t believe this happened to us. What a disrespectful person. How dare his treat us like this.

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Jeremy Miller January 7, 2017 at 5:44 pm

I am an employee at Yardhouse at the Baybrook location in Friendswood, Tx. I was told to go home and to come back Monday to what I assume as a termination. I have been sick all week so I might not have some my normal self. I am willing to take a drug test and blood test asap to prove their wrong assumptions. My contact information is 832-935-XXXX.

Sincerely,

Jeremy Miller

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Gracemay Salvador November 19, 2016 at 1:57 pm

It’s been years we have going to yardhouse until 11/18/2016. A horrible experience happened when the waiter charged my cc for someone else’s bill or dinner. For an hour and a half the waiter and manager haggled with me convincing me it was deleted but had no proof to show. Waiter held on to my credit card until I asked for it. At first I thought it was an honest mistake until stories were changed and twisted. My cc was intentionally charged for someone else’s bill and they tried to get me tired so I’ll just go home and take there word for it. Finally the manager came with an untrue statement. I was so upset the ordeal gave me a headache and threw up all night. I was charged for our dinner( w/c was ok) and someone else’s bill on my credit card all they My came up with is a duplicate receipt of all charges I have. This is the yardhouse on town square Las Vegas strip. Do not trust those people.
Grace Salvador 702358XXXX

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