Waffle House Corporate Office

Waffle House Corporate Office Address

Waffle House Inc.
5986 Financial Dr
Norcross, GA 30071

Contact Waffle House

Phone Number: (770) 729-5700
Fax Number: (770) 729-5999
Website: http://www.wafflehouse.com
Email: Email Waffle House


CEO: Walt Ehmer
CFO: Bob Moore
COO: Dave Rickell

Waffle House History

Waffle House was founded in 1955 by Joe Rogers, Sr., and Tom Forkner.  The first restaurant was located in Avondale Estates, Georgia.

In 1957, a second restaurant is opened.

During the 1960s, the company opens 44 more restaurants and begins to franchise.

By the end of the 1970s, there are over 400 locations.

The 1000th location is opened in 1997.

By 2005, there are 1460 locations in 25 states.

In 2006, the company finally begins to accept credit cards after being cash only.

In 2008, the Waffle House Museum opens at the site of the first restaurant.

In 2012, CEO Joe Rogers, Jr, is accused of an inappropriate sexual relationship with his housekeeper.  He is replaced as CEO by Walt Ehmer.

Today, Waffle House operates over 1700 restaurants in 25 US states.


{ 153 comments… read them below or add one }

Buddy November 27, 2015 at 11:20 am

Had lunch with a friend at WH # 1146 Centerville, GA on 11/21/15. Waitress Ayanna (sp?). Approx 2 pm, maybe 8 or more employees carrying on, being noisy and unruly. Took about 5 min. To be acknowledged and another 5 or more before our waitress showed up. Restaurant was FILTHY. Cook was an absolute PIG, working in a messy station. Noticed he was wearing his trousers in a “sagging” manner, and constantly reaching down to ad just them. Note: This is the SAME place that he puts his hands after using the the toilet, and if he bothers to wipe his ass, it is LOADED with e. Coli bacteria. I don’t understand why management doesn’t enforce a uniform policy REQUIRING this ignorant bastards to dress professionally and to conduct themselves in a healthful manner. At one point, a white van parked outside the front door, and at least three employees took turns going out to chat with him (a white gentleman) for a total of about 20 minutes. My friend remarked that it looked like drug deals (though we didn’t see any) and I joked that it was the restaurant manager and he didn’t have a strong enough stomach to come inside. Our waitress was one of the people who went outside, and when she returned she asked if I would like some more coffee (my cup had been completely empty since before she went outside), and when I said yes, she just kept walking to the other end of the counter where the coffee station is, and started jabbering with the other employees who had congregated there. We finally got up, paid the bill, left the waitress a one penny tip and started to leave. Before we left, I took a moment to admonish the waitress for her lack of attentiveness, and also let the cook know that I don’t appreciate his unprofessional attitude toward cleanliness and the Waffle House uniform. These folks need to understand that they only have employment because of the thousands of hard-working employees who came before them, and that are deserving of a much higher level of respect. There was also a manager on duty but he obviously didn’t give a crap. BOTTOM LINE: Your cooks need to pull their pants UP, or get the hell OUT! We DO NOT want to see their underwear or butt-cracks!


DonaldWebb November 8, 2015 at 4:58 pm

We went to Waffle House on Bessermer city road Gastonia NC. on Saturday Nov.7 & ate breakfast as we do every weekend-& they were semi busy as usual…anyway we set at the same booth on the very end,like we always do, & I happen to have on a brand new pair of Nike Lebrons sonic yellow X low ($200 shoes) & when I leave I look an see I got something all over the top of my shoe..I’m like oh well…I will clean it off…I get home try to clean it off…no good..try to use liquid washing detergent , no good..I scrub with toothbrush…no good…cold water,left soaking…no good..went bought stain remover…STIL NO GOOD..so I’m like Damn…what is this…that will not come off my damn shoe???? They need to clean up under the table for starters…& I feel Ike they need to pay for my shoe to be cleaned by a pro…I’ve been a loyal customer for years..but this really pissed me off..


Barry Smith November 2, 2015 at 7:10 pm

The new Hueytown Waffle House is terrible at night. We sat down and finally got waited on by a very rude waitress. After 25 minutes we finally get our food. Very very terrible cooked food. Order wasn’t right. For pickles I was given jalepeno slices. Many people there where complaining and leaving. Been to many many waffle houses in my 54 years but this is by far the worst I’ve been to.


Britt November 2, 2015 at 12:00 pm

Waffle House in Moreland, Georgia is a complete JOKE. I guarantee if the manager was to give a random drug test they all would fail. Well… you never know.. he may omit their failed test if they shared. Luckily, there is a Huddle House right ACROSS the street. My family and I will NEVER go to another Waffle House due to the past TWO experience at the Moreland, GA Waffle House. The last bad experience INCLUDED the manager.


Kim Owens October 31, 2015 at 1:21 pm

I was sitting at the Waffle House in Harrison Ohio with my daughter when a roach came walking across the table. I just about puked. We just finishing our food. My daughter trapped it under her cup. The manager said he guesses he will have to call an exterminator. He guesses!!! He better. The kindly too $2 off our bill. What a joke. I will never go back.


Ernie October 27, 2015 at 11:24 pm

I went to. The new waffle house in lake city ga. #2111 not good …
The cook stayed on his cell phone when he was cooking my food. The waitress tried to make me pay for it twice. Then she lost my ticket
And had to reorder it again. Plus. My t bone stake sux…..thanks waffle house u have open my eyes for eating there


Colleen October 27, 2015 at 6:23 pm

Why was the parking lot half-empty at 11am today? Answer: Deplorable and unhealthy conditions at the Waffle House at 4045 Clay Street, Vicksburg, MS (Store #1396)
Was hoping the staff would begin cleaning while we were there….but alas, no. However, they did have time to go outside for a smoke.
Side note: Orange juice was foamy and bitter. Coffee was not hot.
Those issues we can deal with, but not with filthy floors, etc.


tonya brown October 25, 2015 at 11:31 pm

My boyfriend and I went to waffle house in Platte ciyy in Missouri oct 25th about 1015 in the morning in platte city Missouri. Press for time I asked the waitress at the registerif we could place a to go order, she said no because they were busy. She asked someone else and she said no also.it
does not make any sense because you have to order your food regardless even if you stay there I was very very upset with the service we were the third person in line to order I have been telling a lot of people about the terrible serviceI would never again go to Waffle House


Priscilla B Barbee October 21, 2015 at 11:16 pm

I have been an avid Waffle House customer for years.
I live down the street from Waffle House in Durham, NC off hwy 55. My family and I
eat at Waffle House at least 2-3 times a week. We ate there tonight at around 8:30. The food tonight was by far the worst I’ve ever had @ Waffle House. I ordered an Angus Bacon Cheeseburger plate. The cook station was filthy. Counter top was messy. Floor had syrup spilled on it. The staff walked in the syrup instead of mopping it up. The waitresses and waiters were arguing over side work not being done before shifts changed. How can you mess up a cheeseburger & hashbrowns. It was cold. The cheese was Not even melted. It was put on Texas toast instead of bun. He left off lettuce, tomato & onions after we heard waitress repeat order several times.He offered to re cook my order but I refused ….paid for beverages & left. I see where there is a new Waffle House being built a couple of blocks from old one. I think you need to hire a NEW manager & a whole new second shift. Every time I go second shift is working. I get POOR quality of food. Second shift cooks are horrible. Staff is not that great. I see them go outside to their vehicles and smoke and come back in without washing their hands. I teach Serv Safe classes. I know this is against NC health code. Please investigate your staff and don’t send bad staff to open the new Waffle House. Thanks for listening.


Doug Zartman October 11, 2015 at 11:28 am

My post is about Judy Yost manager of 1095 and Robert Alley division of the area. I have been sent home for trying alleviate a negative situation which turned out to be a misunderstanding. I have been degraded about my appearance, even to the point of being WRITTEN UP for forgetting to shave, my tattoos, and my way (the waffle house way) of cooking, being that don’t serve what you yourself would not consume. I have been screamed at by my manager (Judy Yost 1095) on the line in front of customers as has my fiancé. After once again we were singled out as one person today, both of us talked to like we were children, we decided it best to leave and persue other endeavors.
P.S. To all those customers who were improperly taken care of my heartfelt sympathy goes out to you. Waffle House can be an amazing place to eat and work, but it got its nickname for experiences like yours. Awful Waffle. I wish I could have been there to improve your dinning experience, but that isn’t the case. Again I empathize with all complaints and will do all in my power to make SURE something is done, or at least recognized by the corporation.


Carlton oneal October 7, 2015 at 12:00 am

09~03~2015,7am-9:30am,waffle house 40~840 riverside drive,Macon Georgia,i ordered toast with my food but the employee on toast burned my toast.i asked for new toast but the employee burned my toast even worse than before but i was so depressed about my treatment from the bread preparation that i just ate the brunt toast! Also,the waffle house compliant form doesn’t function.


Jersey October 2, 2015 at 1:46 pm

I got hired to work at Waffle House I went through the training steps and orientation. On the last day of training I was told that this was a slow season and I will be called back to work next week. The next week came I didn’t receive a call so I called the store manager Che. He said he didn’t need me anymore but didn’t give me a reason on why he didn’t need me anymore. I then called the district manger and explained to him what happened. He said that he would call to see what happened and told me he would return my call. He didn’t! This is a very unprofessional business! And I will never even eat here again! … (Kissimmee,Fl) store #1321


Robinette Jones September 25, 2015 at 5:05 pm

I have worked at waffle house and when i wuit they said corporate will mail me my checks . But turns out corporate wont answer the phone when i call or call me back . Im still waiting for two checks .


Judy September 23, 2015 at 11:16 pm

Went to waffle house # 161 it was like a daycare the server had her child there holding him not waiting on customers the other server was outside the cook was even sitting down in a booth and also another server not on duty was just hanging out this happens quite often.


Eugenia lauga September 10, 2015 at 5:41 pm

My husband and I went to Waffle House in Bay Saint Louis Ms . It was about 3:30 am in the morning. I was almost done with my food when I saw I had Bugs in my gifts. The cook came over ask me to take it out my gifts and put it on a napkin. So I did just that for him to see. He then told me they have been having trouble getting the bugs out of the restaurant . He said they have sprayed a few times but no luck. So I call the hot line for waffle house and know one from there has care enough to call back. Time to seek a lawyer . They feel they can just let things like this happen .When we are should I say more people stop letting them get away with this waffle house does not care about us . I DIDNT ASK FOR THE BUGS WITH MY FOOD . PLEASE SHARE ON FACEBOOK SO WE CAN DO SOMETHING ABOUT RHIS .


Vivasha Rogers September 7, 2015 at 1:21 am

Leaving this post due to eating breakfast what I thought at one of the waffle houses here in garland, Tx off of Broadway and 30 found that my waffle was dirty on one side as thou it was either cooked in an unclean waffle make or lightly rubbed across the floor(I have pictures). We didn’t pay for our meal, leaving the business I did say I better NOT get sick and I have and did. Went to the hospital and was told that I have Bells Palesy(may have misspelled) however that’s where one side of your face droop that’s caused by a BACTERIA, which only happened after eating at the Waffle House. Note I have a prescription that is very costly that I can’t pay for. It would be nice if you all would pay for me medicine and hospital Bill since this is the result of reading at one of your nasty restaurants.


heather September 1, 2015 at 9:56 am



Christopher Boyce August 31, 2015 at 4:29 pm

I will be calling corporate office soon. I was recently an employee at one of your locations where i was allowed by management and in front of a manager to be threatened bodily harm by an employee. I also was never accepted because of my race. One ring-leading employee cursed me from day one. I reported what was going on and no-one did anything except…”that’s how she is.” So, this is what I’m going to do…i’m going public with this. I documented everything that happened to me there and who was involved. I will find the proper agencies to report this to.


Doug Zartman October 11, 2015 at 10:56 am

Same thing happened to my fiance. She verbally, than physically threatened by another associate. I tried to calm the situation while manager Judy Yost sat at the register with not utterance of support for my sick (cervical cancer) fiance. No official report was made but I empathize and agree all who are degredated by this company should get together and file a joint lawsuit of malpractice, allowing employees to be put in potentially harmful situations, and and the bigotry of the “Old White Man’s Company” policy they hold so dear.


Heather August 31, 2015 at 5:51 am

store #1087 Dayton pike/hwy 153 Hixson Tn

I have been a frequent regular on 3rd shift for sometime now, I’ve seen the good, the bad and the terrible come and go. Last Friday 8/21/15 it was an OMG moment. My family and I arrived and was waiting since it was pretty busy. At first all we saw was 1 cook and 1 waitress, after a while our waitress walks in the front door with some guy. She didn’t even notice us and went to messing with her phone. She had to be told we were there and waiting. She was mumbling something as she walked up to us and smelling of pot, her name was Carmen. She rudely asked what we wanted to drink and said she would be back to take order. As she left she stopped to turn up her radio and started singing and dancing, like she was at a party. Another lady dinning with a child asked if she minded turning radio down because it was inappropriate for a kid who looked to be under the age of 12. Carmen said NO and her manager said she could listen to it and she wasn’t their waitress so don’t worry about her. The lady started to speak that’s when Carmen turn up the radio wide open to drown the lady out. The other waitress went over and turned down the music, the lady stated how rude Carmen was and paid her check. As she was paying her bill Carmen was yelling and cussing then took off her apron and asked the lady if she wanted to take it outside. The other waitress ran to get the cook from back room, they had to go after Carmen because she was chasing ladies car down in parking lot still yelling and cussing. 2 or 3 tables got up and left. Carmen came back in still cussing and said she quits and left. Moments later the other waitress Dory came over apologizes and asked if we had ordered. Dory and the cook took great care of us and we ended up having an enjoyable meal. Couldn’t believe when I pulled up this weekend and saw Carmen back in there so I backed up and left. Won’t be back as long as she is there.


Sydney Cheatham August 23, 2015 at 8:58 am

Friends and myself stopped at the Waffle House on pass rd. Gulfport,Ms to get a quick bite before we went out on the river all day. We were greeted as we sat down, the sign in black and white says” please reserve booths for two or more people.” As your manger (Dewey)sits directly behind us to eat his meal alone. I felt as though he ignored his own sign and not very professional to eat out with the public in uniform. So as we get our food our server ( Michael) lays the check down and announces our balance of the check! I was appalled due to the fact we were paying for our friends and he knew this and didn’t have any courtsey to keep our money in a private manor. I was beyond annoyed at this point! And just wanted to pay and leave. As my wife pays for the bill another employee made a remark about how “nasty” the gravy is as she pours on a plate over biscuits. I was DONE!


Jennifer Thomas August 21, 2015 at 12:09 pm

Hello I was almost an employee at one of your locations in Marietta,Ga and I was told that I could not be hired ( at orientation) because I had a felony to be more precise it was a possession of a controlled substance charge I had a prescription pill with no prescription the manager claimed she called corporate but I could feel she really didn’t like me since I know people that are already employees at waffle house with felonies. I also know a lot police eat at these locations especially the one I would have been working in so any illegal activity wouldn’t have been an issue. I am currently on First Offenders probation which means my record will be clear after 2 years.


lisa August 27, 2015 at 6:51 pm

i am an employee and thats just not right .. women caught it even trying get work . its bad enough they takew 800 a year back out of what they pay you for meals which stillcheese steak chicken or pork chops u pay for but i dont eat anything because i worked huddle house which bigger version of WH 6 years and here 3 and i dont spend 400 a year at grocery store but whats a woman to do . proably did u a favor .. sorry little ill with the whole group employess managers and up


Rodney August 12, 2015 at 8:43 am

I am writing this out OF True concern that the waffle house that I remember is gone and it should not be that way. Last night around 6:30 p.m. me and my FAMILY went to the waffle house on highway 69 south in Tuscaloosa, Al. we go there 2 or 3 times a week and there are 6 of us. We arrived weere greeted by Linda Scott a person who works there.
she was the only person on her shift and she came in at 4:00 p.m. ( Shift is from 4-9) SHE WAS BY HERSELF! this is totally unacceptable if not for anything else for your LIABILITY! ( I OWN MY OWN BUSINESS AND UNDERSTAND LIABILITY) she needed some help there were about 20 customers in there. The district Manager “DAN” as was on the sign said… he could not help her because ” he had a date” well if I had a issues like that and had the responsibility of a district manager I would not be concerned about a date I would postpone it. HA! this is not the waffle house that I remember for a long long time and something NEEDS TO CHANGE THIS IS REAL BAD BUSINESS! I DO HOPE THAT SOME ONE AT CORPORATE SEES THIS AND DOES SOMETHING ABOUT IT!


lisa August 27, 2015 at 6:55 pm

as an empolyee i like share this . its not just WH its the generration letting us down .i love what i do and do it with pride .I cook .. but lately they hiring 20 and 21 year olds to unit manager and they are having to hire just anybody to put a body in the store .. i seen a couple these managers like DAN ..sorry for ur experenice i hate it and get uptighht at my sefvers as a cook for not taking care ppl lol i get down right bitchy but thats my money lol


Donna Whitehead August 9, 2015 at 11:18 am

My husband and I went to the Waffle House in Walker, La last night about 9pm. We placed our order and the waitress brought out drinks. I got to really looking around our table and there were ants crawling on our table and in the window sill. There was also black mold around the window sill. We sat there a few more minutes and looked around and the whole place was just filthy. Were the food was being cooked was filthy. I observed a waitress set a plate of food in front of a man and he informed her that was not what he ordered and she picked it up and sat the plate in front of a woman at another table. I don’t think that was very appropriate. My husband said let’s go so I went to the counter to pay for our drinks and cancel our order and was asked why do you want to leave your order is up next. I told them I don’t eat with ants and mold. No charge for drinks.


ROD August 3, 2015 at 9:43 pm

Just had a hard days work….wife at work getting off late and tells me to find something to eat….so I’m heading home and decided to go to the waffle house because it was late and wanted something lite….sp I go to the waffle house in lake worth off hWY 199 and boat club in lake worth tx…..I walk in…no one speaks so I go wash up and find me a seat .in the store..,two rednecks and a old black chick with blonde hair…I sat there for 20 mins before
anyone notices me. I gave my order and paid close attention to the cooks. No gloves touching everything included my food and the redneck coughed in front of me and brought my waffle ….told her I was leaving and didn’t want food and she had the nerve to ask why…


Nicole August 3, 2015 at 1:45 pm

I use to work for a waffle house and i reported one of the managers for such a wrong doing and they ignored me and also fired me. I have a totally different view on the waffle house and the managers that runs the store.


lisa August 27, 2015 at 6:57 pm

as i said because they are hiring kids to run them


Randy July 31, 2015 at 11:38 pm

I am writing this in hopes that one of you big boy’s above care enough about the Waffle House business Mr, Walt, that you guys will come out from behind your desk and do something to Improve all these problems in all these review I just read along with the one I have! your store at 1862 Mars Hill Rd, Acworth Georgia 30101. Is giving your product away to all these teenaged punks that are turning your restaurant into there new hangout! It was 10:00 p.m. when I walked into to get something to eat, as I in walks, 15 of Cobb County favorite teenage punks! foul mouth “jerks” were cussing grabbing there little girl friends breast and other body parts. I turned to hear your cook shout out what the “F” Is up, to all of them, there were several young children in the store, as these punks continue to cuss with your cook throwing the “F” bomb as if its a normal word to use, I’m sure If you were setting with your family that it would upset you that they were speaking like this in front of them. as I read the reviews below, It look’s as If you guy’s don’t care either about your business, What surprised me was all of your product “FOOD” that the cook had cooked for all those punks and didn’t ask them to pay for it, AND THEY WALKED OUT AS IF THEY WERE AT HOME WITH MOM EATING DINNER!! again maybe you will read this and give a crap about your lively hood with this company, I call this theft!! I own my own company and surely don’t give my services away like what I seen given away tonight. consider this like your undercover boss! trying to let you know that your food is being given away, the service sucks, your cook stealing from you by allow those kids to walk out without paying. I hope you will have enough concern for the company and send someone under cover to check out ‘ what’s going on in your store here and around the country!
Kindest Regards


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