Waffle House Corporate Office - Corporate Offices & Headquarters

Waffle House Corporate Office

Waffle House Corporate Office Address

Waffle House Inc.
5986 Financial Dr
Norcross, GA 30071

Contact Waffle House

Phone Number: (770) 729-5700
Fax Number: (770) 729-5999
Website: http://www.wafflehouse.com
Email: Email Waffle House

Executives

CEO: Walt Ehmer
CFO: Bob Moore
COO: Dave Rickell

Waffle House History

Waffle House was founded in 1955 by Joe Rogers, Sr., and Tom Forkner.  The first restaurant was located in Avondale Estates, Georgia.

In 1957, a second restaurant is opened.

During the 1960s, the company opens 44 more restaurants and begins to franchise.

By the end of the 1970s, there are over 400 locations.

The 1000th location is opened in 1997.

By 2005, there are 1460 locations in 25 states.

In 2006, the company finally begins to accept credit cards after being cash only.

In 2008, the Waffle House Museum opens at the site of the first restaurant.

In 2012, CEO Joe Rogers, Jr, is accused of an inappropriate sexual relationship with his housekeeper.  He is replaced as CEO by Walt Ehmer.

Today, Waffle House operates over 1700 restaurants in 25 US states.

 

{ 216 comments… read them below or add one }

Brandon Osterhout July 16, 2016 at 2:07 pm

Why do you not offer franchises in new areas? Thanks, Brandon. Pasco, WA 99301

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Brian July 15, 2016 at 1:41 pm

Store 844 – What is the problem with your cooks not being able to follow very specific food preparation instructions?
The nice young lady takes my order and I say, “A waffle, hash browns in the ring and a coke, please.” She repeats back to me what I just said including the “in the ring” part.

When the food arrives, I get a waffle, hash browns burnt to a crisp from being scattered all over the grill and a coke. Obviously, remedial training needs to be conducted because I can clearly see from my seat at the counter at least six rings on the grill that aren’t being used. In fact, I watched that young man cook four more orders of hash browns and he never used the ring once. Now, you might be saying to yourself, “Well, the customer(s) must have wanted them scattered, covered or smothered.” Nope! I heard the call as the order was placed and none of the aforementioned words were used.

I’m more than just a little upset that I had to leave half my lunch sitting on the counter. If your cooks are going to cook things their way, please inform the wait staff so they can inform the customer, i.e. “Sir, you can order it anyway you want, but you’re going to get it this way. And only this way.”

Please send an area supervisor to that store and have him/her conduct a training class on the proper use of the hash brown rings. Thank you.

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Brian July 15, 2016 at 1:59 pm

I left you the store number, 844 … here’s the address just in case other’s have had similar experiences,
112 East NC Hwy 54
Durham, NC 27713

Ticket# 444886308

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Temika Johnson July 9, 2016 at 3:15 pm

I am a hard working pleasant happy and respectful worker at the Waffle House. I previously had an incident with another co worker a week ago and it should’ve been when I went to my manager with the problem. I have been employed with the Waffle House for 16months and never had a problem like this because I am welled liked. When I got to work on my scheduled day two days after incident to see that I’m suspended while they investigate the suitation…its 5 days later no one has contacted me about the problem I have called and left messages and text my district no return calls I also spoke with manager and HR they both say district will call me…I was given no days of suspension but the other co worker who caused the problem is still working, unbelievable!! There should be a better way in communicating with ur team when these type of problems occur instead leaving ur employees in the blind..
Whenever they texted, call I always respond to them its not fair to do ur employees this way. Then the other girl who is her friend threaten me also and she still is working also looks like I am the only one missing out on money and its not fair at all. And I never had a problem like this but on the other hand they have cause they been working there over 3-4 yrs. every employer should just give a fair chance to their good employers. I’m a concerned employee that loves her job theres always solutions

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Temika Johnson July 9, 2016 at 3:20 pm

this is the Avondale, La location (1777)

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Temika Johnson July 9, 2016 at 3:24 pm

i have also seen workers fighting by grill and both of them or still employed with the Waffle house there should be no discrimination on job site nor retaliation

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Crystal Holman July 24, 2016 at 9:13 am

Did they do anything about this situation? I have a similar one and wondering if going higher up will actually make a difference.

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Beth Hooper July 1, 2016 at 6:53 pm

I am employed for Waffle House in Colorado Springs I was just recently a part of an incident which included racial slurs and harassment towards me by a fellow employees the employees were let go then my district manager took it upon herself to use my name when explaining to them why they were fired since I have been threatened I’ve had people come up to my job waiting for me to leave work I have no personal safety and no one seems to care I know that Waffle House has values and rules set in place in order to protect employees n my situation I’m just wondering how come none of those are being applied to my incident I would appreciate if somebody from the corporate office could reach me so that we can discuss this because my next step is a lawyer not only am I losing hours at work but I’m losing money all because of bad decisions made by some other employees I’m being punished somebody needs to speak out about it and I will make that somebody me

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Christine Haughn June 24, 2016 at 2:10 am

I just called to place a call in order and was told that she wasn’t taking call ins anymore tonight. I’m confused they are open 24/7 right. So you should never stop taking call ins. Very dissapointed. 3550 west palmetto st. Florence,SC

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a c July 16, 2016 at 10:22 pm

Whenever we are too busy, the manager can tell us to stop taking to go orders over the phone. We will politely ask the customer to come in to place the order.

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Tino Gutierrez June 21, 2016 at 6:07 am

Need someone from quality control department please contact me…

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Ginny Mialma June 19, 2016 at 9:55 pm

This is a common occuracne at this waffle house and I have called and wrote again and again yet this woman still works here. This woman has been verbally abusive to another employee everytime I’ve come in. The girl’s name is amanda and tonight I walked out after she put her hands on the same employee she has been abusive to for weeks but it wasn’t this employee that got to stay. Amanda was the one to stay and finish out her shift with the other waitresses doting over her.
This happened at the liberty waffle house on Route 4 in ohio. This has got to stop. This is a professional establishment and I will not support this. This woman should have been fired weeks ago.

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Sunflower June 4, 2016 at 4:10 pm

We were at the Waffle House on 2621 Brice Rd In Reynoldburg, Oh and it was a totally disappointing experience. We should have realized when we were NOT greeted by the traditional Waffle House Hello that we were not going to be subject to the quality standards that we have come to expect at a Waffle House.The restaurant staff was aloof and not on top of customers needs. We witnessed 2 other complaints while sitting in the establishment for over an hiour and We were not offered additional coffee while we waited. Our waitress was absent and didn’t even realized that we haven’t gotten our food. By the way the order was not complicated. The food came half cold and not to order. This Waffle House is off our list as there are many more Waffle House’s in Columbus. Overall our dining experience was less than stellar; actually it was down right awful.

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Leslie May 30, 2016 at 11:28 pm

To Whom It May Concern..I am writing to hopefully get some help for the storage on IH-10 in Lake Charles, Louisiana. My fiancée’s Special Needs Daughter works for the store..For the Door Core. As of this writing..The Air Conditioning System has been out for now 3 weeks. To let you know, here in South Louisiana It Gets Very Hot & Humid!! I can only imagine what the cooks have to endure standing over Hot Stoves/Grills! I can only imagine how much sweat has dripped into some of the customer’s food..Ewww. Now, Mandy only works Saturdays & Sundays..7-2. She did go & do her job the first weekend the system went down. And, was told by her manager that she doesn’t have to return to her “post” until the system is repaired. She can not take too much heat exposure. But, now, 3 weeks later..really?? I can not understand..A Corporation as big as Waffle House, Can’t Get The Air Conditioning Fixed In A Timely Manner??? This is a business that thrives on a customer base! I can bet not one of you CEO”s would even consider sitting down & trying to enjoy a meal..While Sweating!! I am a regular..I Love Waffle House. Please, Can We Get Some AIR CONDITONING HERE IN THE LAKE CHARLES, LOUISIANA WAFFLE HOUSE!!!!!

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Brenda May 18, 2016 at 9:39 pm

Went to the restaurant in Aynor, SC and waited over half an hour for a waffle. My second cup of coffee was cold by the time the food came. The wait staff stood in line staring at the cook. It wasn’t really very busy so I don’t understand what they were doing. I could have made the waffle myself and I saw a loaf of bread and thought I could possibly make a sandwich for my friend. I don’t believe we’ll ever go to another Waffle House.

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Gail Zimmerman May 17, 2016 at 12:41 pm

I I’ve been to the Waffle House in Cary North Carolina several times and the new manager that is working there is very unpleasant never smiled the employees are very unhappy when she is working business is very slow I was there Saturday and business was very slow with that manager work in there my son was in there on Sunday and he said the place was packed all the employees are happy they were getting along they’re having a good time there needs to be something done with this manager that is working there right now I was in there about a month ago with my family and we come in and she’s yelling hey hey what’s bus this table but that table and was very unpleasant so we try to come back again and still she’s never smiling she’s very unpleasant and the employees are very unhappy with her there there was a manager there I think her name was Teresa she was working there Sunday and everybody was laughing they were getting along she manages there once I think the last month I’m not sure if we get the dates and stuff but you know if she says hi to the customers she’s very happy she’s very high-spirited she would make a good manager there the one that you have there I think she’s a little too young and you guys made a bad choice your business will suffer with her they are and continue to be slow I heard her over talking to a cook on Saturday saying why are we so dead when I was on vacation this place was rocking the next day she wasn’t there the place was rocking thank you

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Mike Clay May 16, 2016 at 9:28 pm

Tonight my wife & I had dinner at your restaurant in Hernando, MS 38632. The meals were very good but when I asked the waitress to turn the a/c up because 4 people had complained of being too cold, I was told that the thermostat had a lock on it & no-one had the key to change it. I told her I would not be back because it was cold enough in there to hang meat. Correct the problem & we will return. Signed Cold Customer.

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Gail Zimmerman May 17, 2016 at 7:40 pm

All waffle houses or cold we have no control over to adjust the temperature to make it high or low the server was right it is locked up and we’re not allowed to touch it only the manager can touch it thank you….

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Rose May 15, 2016 at 10:18 am

My husband and I went into waffle house off the sharonvile exit in Evondale Ohio on May the 15th around 1100 am. The service by our waitress upon arriving seemed to be very attentive, boy were we misstaken. We ordered coffee with sweetner – the coffee arrived then Tika informed us that she had to go and get some help to get sweetener. During our wait a young man decided to clean out grill brush – you would have thought we were in a construction site, it was terrible – please note we are still waiting on sweetener. I finally got our waitress attention and ordered a bowl of grits (DEAR GOD), what a mistake they were caulky/old and down right horrible – and let’s not forget that we are still waiting on sweetner now for ice coffee ( You must during your eat outs maintain a good since of humor and a positive attitude or you are liable to go…………..) Anyway, sweetener finally arrives Tika would like to take our order we are looking for the closest exit to get away from this daymare as fast as possible. Paid left tip and felt lucky just to get out of there with our sanity. Bottom line – that waffle house is going to the dogs.
P.S. it wasn’t very clean

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stasha williams May 14, 2016 at 10:52 pm

I visted the new waffle house on greensprings in al about a week ago with my daughter; we sat at the high seats. Our server was funny, gregarious, and well rounded. She took our order, got our drinks, then assisted the cokk in preparing our meals as well as some of the other servers orders for their customers. in the mist of thst she checked on us, refilled drinks, and if i must say so cooked faster than the initial cook. Her name tag read miss. waffle house, now i see why. she was great, we left her $15, and will go back to see her and only her! Thanks we enjoyed ourselves!

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Fred Little May 6, 2016 at 6:21 pm

Today at 12:05 pm a coworker and myself stop at Waffle House on HayGood Rd Va Beach va, we sit down for 5 minutes no one say anything to us. Finally a girl waited on us take another 5 minutes to get drinks… One lady slamming dishes around, it was only 2 customers in the store. No team work or leadership in that store. They need to be retrained again or fired. Not go back to that store again!

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Kelly Lee May 1, 2016 at 11:31 am

My Family and I went for breakfast very dirty the waaitress pants hads wholes in them ….the last time I was there she had the same whole in the same pants very RUDE AND UNPROFESSIONAL I WILL NEVER ATTEND THIS STORE AGAIN # 1671 UNLESS SHE IS GONE!

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Choice Edwards April 30, 2016 at 3:05 pm

We visited your store #1045 on Front Beach Road in Panama City Beach, Florida on Sunday, April 24, 2016. I think it was around 9:30 a.m. We were very favorably impressed! A staff member greeted us warmly; I believe he also seated us. We were immediately asked by a server what we needed for drinks. The server refilled coffee three times. Dishes were removed twice. Staff bid us farewell with Thanks You and enjoy the weather and y’all have a nice day –three times!

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Ryan moss April 22, 2016 at 8:54 am

District manager at store 590 she flirts with the employees I go there to eat and enjoy being there until she started working it’s very inappropriate and unprofessional I will not go there anymore unless she’s gone I asked what her name was and my waiter told me Olivia our new district

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Marissa Mitchell April 20, 2016 at 7:11 pm

On April 15, 2016 my husband and I stop at Waffle House #233 located at
2229 Savannah Hwy
Charlston SC
This restaurant was filthy and run by a very unprofessional rude staff. To add insult to injury the cook cashed our bill out since our waitress left without giving us a bill and over charged us by $5.00. When we requested to see the bill he gave us a reprint copy that only shows the total and not the items ordered. Two employees were seated eating and yelling to someone in the back room. At one point one young man ran out of the restaurant to chase a girl walking past the restaurant. Although for the most part we find Waffle Houses to be less than satisfactory on the board of health scoring and only stop there when there are no other choices in sight. This particular one is by far the worst one and should be closed down!!!

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Scott Jenkins April 17, 2016 at 4:29 pm

Please contact me re: waffle house on roper mountain Rd Greenville SC April 16.

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Mrs. Thomas April 16, 2016 at 5:00 pm

4-16-2016 Waffle House on Cheek Spare Rd, Bedford, Tx 2:30pm
I stopped in for a quick lunch. Was greeted by a nice African American young man. He was extremely nice. I ordered 1 cup of coffee and 1 single waffle. While my waiter was checking out a customer he asked an elderly white waitress wearing a black cap with pins all over it if she could remove the waffle for him. She made a smerks and opened the waffle cooker with her hand removed the waffle with her hand and threw it on a plate. Then, she preceded to wipe her bare hand all over the top of the waffle as if it were a kitchen towel. I was sitting there watching her and felt very I’ll hoping that wasn’t mine. Then she walked into a back room and my watered delivered my waffle. I was sick to my stomach. I told the waiter what happened that there was no was I was eating thst. I tomd him I would pay for it but wasn’t going to eat it. I got up went to the register and he apologized. He charged me for the coffee and I handed a 5 dollar bill and walked out. Another elderly lady mopping the floor met me at the door and asked me what was wrong and I told her. I know I should have not paid a dime but that is just me and I just wanted to leave before I got ill. The waitress was an older wolan with dark gray hair wearing a cap covered with all sorts of pins. I would appreciate your contacting the owner of that franchise and make this woman go through health training and supervise her better. This was Saturday afternoon between 2 and 2:30 4-16-2016.

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Laura Ragland April 15, 2016 at 10:04 am

My grandson Ridge Kirkland (US Navy) and I were on a road trip to Mayport, FL where he had just been stationed from Pensacola. We were weary and made a pit stop at your Waffle house somewhere around Tallahahssee. The coffee was fresh and our service was great.Thanks for the pick-me-up.Here’s a photo I took, which turned out to be one of my all time favorites of him.Notice the coffee cup :-}

Laura McLaughlin Ragland – Brunswick,GA

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Beverly Reed March 27, 2016 at 3:45 am

My name is Beverly Reed i live in Rockmart,ga and i have went to the waffle house here like 4 times the first time i order 2 patty melt plate with one no onions and hash brown all the way to go when i got home they was onions on them i called back to let them know it took me a week to get my food replaced the 2 time i went in to eat ask the wattriss if they had gravy she said let her ask the cook he got smart about it becuse they was none ready so i said nevermind the 3 time i orderd 3 of the 5 dollar meals ok 2 was the angus hambuger.with chili and the otber one was 2 hambuger plate with extra hashbrown the meat on the hambuger qas burned the hashbrown was burned and i asked where my lettuce and. Toma they said it extra so i called to talk to the manger and and i keep getting cooks that says sorry there nothing they can do so can somebody please get in touch with me about this thanks

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Angela Lewis March 1, 2016 at 12:51 pm

I’m writing because on Sunday Feb 28,2018 , I called the Waffle House on 4852 Old Nat’lHwy,College
Park, GA. I placed on hold for 15 min until someone answering the phone to assit Me. I drove my car to the near Waffle House and still on hold listed to the associate conversation about what they ate ,and etc….., Once I placed my order at the other location , the associate at the Old Nat’l location pick
the phone up and I asked to speak with Mgr. she tell me that busy and hang up on me. I asked the associate what the cooperate phone number ,she said my District Mgr right here Phiilip Hayes. I tell
Phillip what happen and Only thing he said I called the Mgr at that location . As a customer I felt he should call immediately…He continue to stand behind the cook and watching them cook. To me poor customer service on both part the District and associate.

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Tim February 13, 2016 at 9:54 am

I purchase a cup of coffee to go at waffle house off 103rd street in Jacksonville , Fl the coffee was to go it regular cost is $2.09 with taxes , on this day the cashier said because you got it to go it cost $2.76 because you are taking the cup , if I figure correctly it would cost more to sit inside and keep drinking coffee because the more you drink the more it cost to replace , I stop going there over 20yrs ago because the country ham got smaller , now they just gave me a reason to stop going there forever but I will complain to the DACS .

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A S March 26, 2016 at 3:29 pm

Free refill on coffee sitting inside and 10% on to go orders.

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Tashoya February 11, 2016 at 5:49 am

My name is tashoya I recently got fired from Waffle House but the manager says I quit But the same manger is the one that told me not to come in on Sundays that another would come in we had been doing this since Dec 18,2016 the manger Lou dome had aslso stated that even if my name was on the schedule the other associate would come in but the manger took the other associate off on Sunday and placed my name up there and didn’t tell me that I actually had to work that day you can see on camare that I’ve had showed up to work on Sundays and and the other associate have been working Lou started that he never said that but the the proof is on camera if you look at any of the schedules made after December 18th if my name is on there I didnt come in the other associate comes in and is not on any of my paycheck stub that show that on Sunday that I had came 1161 is you know that I was working at I did not receive any termination papers and lou told another associate that he couldn’t stand me in which i have never done anything to this man and he also stated that he told me to come in Friday not to work but to publicly humiliate me because my name is not on the schedule to work

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Tashoya February 11, 2016 at 5:58 am

I was also fired over the phone very very professional

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Grammar Police March 24, 2016 at 1:49 am

Holy Sh*t!!! use a period once in a while

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anonymous February 7, 2016 at 8:26 pm

I was at the waffle house in cary about 2 days ago and the manager is very nasty to her workers and makes rude comments to them….. and when she does that she laughs about it. .. and when she does it we the customer can hear it…. I think she should be repamainted…. I will never go there again and I told my family and friends about her too. I think managers shouldn’t favor certain employees and hate other ones and make it ovious… and when she became manager business dropped alot….. I hope you can do something about this the workers there are all nice expect for the manager thank you……

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Billy Burger February 1, 2016 at 2:20 pm

I am posting this for a friend who was a long time employee of the Waffle house in Bremen, GA and has been treated extremely unfairly by your management.

1. I was not made aware of any missing ticket books by management. I am being falsely accused of misconduct. I feel the real reason for my termination is the management’s preference to replace older employees’ younger employees and persons related to management and retaliation for reporting other inappropriate actions to their corporate office.

2. I have worked for this company for more than 10 years and never had a problem concerning my handwriting until recently. The new manger would seem to have me believe, that I was suddenly stupid and incapable of writing proper tickets after 10 years of experience of writing said tickets.

3. It is my contention that the real reasons for my termination were as follows.

1. New management wanted to replace older workers with younger ones and/or workers who were related to management. New management had sought to make me quit by making workplace conditions intolerable. I was constantly harassed and bullied by new management, work days changed without notice, job responsibilities changed without notice, false accusations constantly were made attributing wrong doing to me, where no proof was ever offered. When management was unable to force me to quit by making conditions intolerable, they made false accusations about missing ticket books and theft in order to justify firing me.

The Age Discrimination in Employment Act of 1967 (ADEA)
This law protects people who are 40 or older from discrimination because of age. The law also makes it illegal to retaliate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit.

2. As I stated above. I had worked for this company for more than 10 years at the same location. I never had any complaints concerning my handwriting in those previous years by any of the many other managers until recently when new management took over, I was suddenly being constantly harassed and it was obvious to me that the new management was trying to force me to resign. . New management would have me believe that I am suddenly stupid and cannot complete my job correctly after more than 10 years’ experience working for the same company.

3. Management had been replacing workers with new employees who were related to them. Employee who were related to the managers, were given preferential treatment over those who were not. One particular worker (Hilda) related to the district manager (Tabby Denney) was caught on camera stealing other employees tips off the table. She was not fired. Now they accusing me of “missing ticket books” and since I am not related I am falsely accused and terminated without any proof being offered.

4. Retaliation by management. Several months before my termination, I had to go to the doctor due to an infection on my thumb. I returned to work the and following morning I was told by the manager I could not return to work until I received written clearance from a doctor. I went back to the hospital and received said clearance from a medical professional and provided said written clearance to management.

Management refused to accept written clearance I provided them and refused to allow me to return to work. At this point I filed complaint with my employer’s (associate hotline). Only after filing the complaint was I allowed to return to work. Management’s harassment increased once I returned to work and they sought to terminate me in retaliation for reporting them. One of the mangers even said, “I don’t like snitches. I’ve never called corporate in my life” (April Waffle House manager) April also told customers and other employees that I was “highly contagious”. She spread rumors and seemed to know more about my condition than my attending physicians, who provided me written clearance to return to work. It was only after I made a compliant to the corporate office concerning management’s actions, that I was allowed to return to work.

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Jennifer Jenkins May 6, 2016 at 12:55 pm

File a complaint with labor board …after that they legally cannot terminate you…..

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Anne Haslam January 31, 2016 at 8:46 pm

My husband I visited the Waffle House in Fort Pierce, Florida on 1/14/16 for breakfast. The service was quick and the food was pretty good. My mistake was using the ladies room. It was disgusting, and that’s putting it mildly. It was filthy, dated, old and in serious need of repair and a good cleaning. I would not have eaten in this restaurant if I used the bathroom before I ate my breakfast and saw how filthy it was. Makes me wonder what kind of sanitary practices are used in this restaurant for cooking, cleaning the restaurant and the wait staff. My husband said the men’s room was just as bad.

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Kelsie Roehrig January 30, 2016 at 11:47 am

My husband and I went to the waffle house location at 7715 Bardstown Rd, Louisville KY 40291. We arrived at this facility on 1/30 1200 AM. The restaurant was about half full and we were pleasantly surprised and figured our wait on food wouldn’t be too long, we were very wrong. There were 3 servers and 1 cook. The 3 servers argued for about 10 minutes before deciding to take our order. Then finally “Jane” took our to go order at the register. Jane informed us since they were “so busy” it would be awhile. We sat down and waited patiently. The cook and all 3 servers continued to argue about how busy they were instead of actually doing any work. My husband and I then noticed not one table had their food yet. The cook then made a loud announcement that “Ya’ll gon have ta wait cuz I gots to make a phone call”. The cook then left the cooking area. Instead of picking up the cooks slack the 2 of the servers just stood there, staring at each other. One poor server did decide to start making all of her tables food, which was taking her awhile because it clearly wasn’t her everyday job. Since 1 server was cooking and the other 2 weren’t doing much of anything except arguing and complaining about how busy they were people started to get upset. Customers started to take it upon themselves to go behind the counter and make their own drinks, grab their own coffee and utensils. We then realized that most of the people in the restaurant hadn’t even had their order put in to the cook and they were all their before us. My husband and I decided to leave because after the cook had been gone 20 minutes we realized it would be VERY long before we got our food. When we left sure enough the cook was standing outside… SMOKING WEED. Really Waffle House? I understand it can be hard to get good help but this is beyond crazy.

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Jackie January 28, 2016 at 9:49 am

I would just like to know WHY ON EARTH would you all discontinue STRAWBERRY & BLUEBERRY WAFFLES!!!!!!?!?!?!!! PLEASE BRING THEM BACK.

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Ann April 6, 2016 at 12:19 pm

I’m currently a waitress at waffle house and we still serve Blueberry and strawberry waffles. I believe only certain stores carry them now

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slade Smith January 26, 2016 at 10:05 am

I called in an order at the Havelock, NC location and was advised I would be able to substitute my order. I then contacted the corporate office and was advised someone would write a “report” and I’m not sure what that means. What I need is someone of stature to actually call or email me straight away.

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william Mantlow January 24, 2016 at 10:39 am

Y’all fired me for freedom of speech . Shame on you. I never brought my issue to work with me and yet you fire a man who never missed a day in 4 yrs and 11 months. I was fired for being racist to muslims…..they are a religion not a race. I was told I could get a lawyer and fight this but I do not have retainer money ( I’m raising that now ). Every lawyer I talked to told me waffle house is in the wrong for this. My only wrong doing was I had waffle house listed as my employer , but none of those messages included mentioning waffle house , if I had not listed waffle house as my employer this would not be an issue. I really loved my job and you snatch it away from me because someone got their little feelings hurt in discussion forum that every one was saying bad thing back and forth to. I get singled out ? I will not let this rest. I do plan on getting the media involved if you can’t make this right . I only want my job back. This is not fair at all to fire a man who was even giving rides to other employees so they would not be written up or fired. Please open your hearts and realize y’all are in the wrong to take away a man’s job for expressing freedom of speech.

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Jill Rupik January 19, 2016 at 5:00 pm

We have always in our many travels gone out of our way to find a Waffle House. Our GPS is most helpful. We have always had friendly service and good food…….what a completely opposite experience we had last Saturday at tge Waffle House in Washington, Pa. From the moment we walked in we felt unwelcome. Our waitress came over never said hello or welcome to waffle house or my name is…just said ,”Want something to drink? Her curt behavior continued as we ordered and she impatiently tapped her pen. There were 3 of us and our meal was delivered at 5 intervals. Lastly no offer of refills was made and when she brought over our check ….she picked up my husband’s empty coffee cup…put the check.under the cup.and walked away. My husband who is a 20%plus tipper left 0! We will not be back.

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Sandra January 14, 2016 at 9:18 pm

Can’t understand why, it’s so much trouble for Waffle House to hirer someone to cook, and the cook is really great, they work him 40-50 hours a week and now they got him just 18 hours a week. You guys keep getting new mangers and they don’t know what’s going on. I’m gonna stop going to the Waffle House in Commerce Ga, and will make sure that I let everyone know that it not a place to go. Nothing like word of mouth. I don’t know why you just can’t let Will cook and leave him to it. He’s the best cook next to Bo ( when she cooked). And if I get my way you will hear from many more who are very disappointed in letting him go.

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Kipp Corrigan January 11, 2016 at 4:06 pm

This morning the wife & I ate at Waffle House on Tollhouse Dr. in Naples, FL. Disgusting is all I can say. So much garbage under counter, plastic glasses, paper cups, straws, smashed creamer packets, grease…I have pictures if you want them. Long-greasy haired dirty server. Waitress wiping silverware with napkins & delivering them to customers. Syrup bottles on a tray, tray had about an inch of liquid in it. Using one towel to wipe everything from menus to counters, seats, everywhere & Never rinsing it. Hard to believe in such a nice city you allow such filth. Only a matter of time until someone gets sick!!

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Angela Reid January 7, 2016 at 11:01 am

All I ever want is an order of hash browns cooked well with onion and tomato each morning I decide to patronize store #553 located at 4995 Old National Hwy, College Park, GA. The location is convenient and on the way to work. Time after time, I have experienced challenges and today, I have to address it. This morning I called in to order hash browns, cooked well with onion and tomato and was placed on hold. I reached the store location before anyone ever came back to take my order. I still ordered and informed them maybe the phone should be hung up because I am here now. I place an order as normal, received the order and the hash browns were not cooked well and I ask them to be cooked well. The order is then cooked as originally requested and returned with someones hair hanging from the to go container. Finally, I asked for a refund. I spent a well over 30 minutes of my morning (not including calling in my order and being placed on hold), dealing with Waffle House and receiving unsatisfactory service along with someone’s DNA. I have a laundry list of issues I could include in this post about this particular store; however, the only reason I will not is because I don’t have time. More importantly, the only reason I continue to patronize this store is the one familiar, inviting, and professional face of Ms. Gaenell, who never slacks, gets it right, and knows me not only by name but by voice as well (when I call in). Waffle House CEO, area managers, store managers; DO BETTER!!!! Store #553 organizational culture is unacceptable! Service and all!!!!

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Sidney Nudelman January 4, 2016 at 1:32 pm

We would like to let you know that we recently ate at Waffle House at Walterboro, South Carolina #770 and had a wonderful experience! We were greeted by Operations Manager, Nicholas Olena (also manages #656 and #660) who was extremely friendly, courteous, and he went out of his way to tell us about his background and successful association with Waffle House. I am a Waffle House regular club member and I collect WH merchandise/pins. We also bought several WH 2015 holiday mugs. Nicholas Olena definitely demonstrated his dedication and commitment to WH; he genuinely enjoyed doing what he was doing and had a winning smile! We’ll remember to stop back there again on our return trip.

Sidney and Debbie Nudelman

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Debbie Maple January 2, 2016 at 10:07 am

Me and my husband went to the Waffle House 1071 I Dawsonvillle , Ga . On Christmas Eve because it was the only place open pretty reasonable at least and ate dinner and we didn’t have a lot of money so we ordered the 5.00 plate apiece !! I am very diabetic and he’s the only works so therefore we have to watch our money closely for my meds and the bills !! I had gone on to the car and he paid the bill and we went home !!! I keep close tabs on our checking account and know exactly what the meal costs so when I saw it was 5 more than it should be my husband went to the Waffle House and asked about it !! He didn’t get a receipt at the time the cashier said it was busy and it would back up the line if he waited for a receipt so he didn’t which we never had any problems before !! The manager said he would check into it he never did so my husband wrote a letter and the lady from the legal dept called said she would return the money she didn’t !! I feel like this company just doesn’t care that obviously a waitress took it upon her self to give her self a tip out of our checking account !! The thing is if we had the extra money we would have given it but we didn’t !!

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Anon January 27, 2016 at 11:49 pm

If you have money to eat at a place where your server gets paid 2.17 an hour, you have money to tip, if not, go to mcdonalds, theyre open christmas eve.

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a c July 16, 2016 at 10:47 pm

Are you f-ing serious??? I work for waffle house and I would never say that to a customer, regardless! Do you condone theft? If you seriously think it’s ok to say that to someone when they are just trying to get some food, you need to consider a new job. McDonald’s is always hiring!

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justin griffin January 1, 2016 at 4:34 pm

I visited the waffle house on springhill ave in mobile al. My food was cold and hard and the waitress over charged me i only got two all star meals and my total was 19 dollars and thats without a drink. The customer service was horrible so i call this morning to speak to another manager and she did not want to hear it she told me to call another time i will not visit that location again and im very upset about my order. They really need help !!!!

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Cierra Brinkman December 29, 2015 at 2:15 pm

I address this comment specifically to the Corporate Office. My daughter works at the Waffle House in Caryville, TN. On December 28, 2015, Tina Turner was the acting manager for this store. The store was very busy at about 2:30 P. M. when Tina told my daughter, who was in the process of submitting an order, that if she was holding orders she would “strangle her.” My daughter has PTSD which had been in remission until this point. My daughter has other issues as well and also has an I.Q. of 128–far exceeding that of the unprofessional Tina Turner. Management is supposed to be professional at all times because they represent your company. Ms. Turner is the least professional manager I have ever seen in my life. Ms. Turner is not the manager at the Caryville, TN store but works there on Mondays to cover for Kenny Hicks, who is off on Mondays. Kenny is the type of manager that all other managers should seek to be. Turner also plays favorites with those that she trains herself and does not have a problem letting the other waitresses know this. Ms. Turner is not fit to be a manager. I request that my complaint be placed in her permanent employee file and suggest that you remove her from a management position.

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anonymous December 23, 2015 at 3:05 am

I witnessed at the waffle house in tucson az store 1551 the manager they called chuy was very rude to his server standing at the door that seperated the front from the back snapping his fingers demanding she come to him at that moment like she was some kind of a dog yelling at her at the top of his lungs from in the back i could hear everything being said then she ran out of the store crying i noticed he is a very young guy on numerous other occations he was rude to this same server i have even heard him make racial comments about her being a stupid white girl then i have also noticed some of the cooks doing cocaine and drinking alcohol on the job while chuy was there im sure he knew about it and wouldnt be suprised if he was take part in it to but my biggest concern is the temper with the server it almost looked like he was going to hit her she is a very nice server goes out of her way to make her customers happy i Would hate to see her being retaliated against for this complaint i believe something needs to be done about chuy no manager should EVER talk or treat there employees with that much disrespect to the point they run out crying i am a firm believer he is racist against white people because all the mexicans in there hes all cool with and they are the ones on drugs. Thank you for your time.
Sincerely,
A waffle house regular

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Lee Fox December 20, 2015 at 5:52 pm

I just visted the Waffle House located at Freedom Parkway and Keith Bridge Road in Cumming, Ga.

The floor was nasty with debris, un sweep. The egg basket above the grill had dried egg yoks running out of the bottom. The bottom of the grill had again, dried egg yolks down across the bottom set of storage doors and the reused egg pans. The refrigerator doors were nasty…top and bottom. The area between the grill and prep area was laden with old food.

Although, the cook who was wearing a “Grill Master” hat did put on fresh gloves before preparing one order…he then wore the same gloves…pacing up and down in front of the grill and into the backroom for 10 mins., before beginning another order…mind you…without changing the gloves, handled meat and chicken directly. This cook should have know better, been more considerate of hygiene and trained better.

I have noticed that a complaint to Waffle House goes nowhere!! Even the complaint form and contact us on wafflehouse.com….takes you nowhere. Basically, if you eat at the Waffle House, you are on your own. BEWARE!

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david February 3, 2016 at 4:50 pm

The cooks only have to change gloves after u touch chicken or anything with blood in it

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Joshua Rodriguez December 12, 2015 at 1:17 pm

I ate at the waffle house on Fowler Ave and there was a hair in my food and all the manager did was give me a 5 percent discount. I go to waffle house all of the time no matter whch state or area I am in and have been a loyal customer all of my life. I did not want the food for free as I have no problem paying I just find it very unprofessional and absurd. I now am not sure if I will ever visit another waffle house ever again.

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Trena yother December 8, 2015 at 5:53 pm

So I worked there on top of that I ended up getting fired BC I knew to much about manager doing meth and we didn’t get along cheri smiddy and she thought it was OK to give my sister attorney all my write ups so there fore that against the law and I hope in pray she gets fired she steals food from the back room she fucking piece of shit along with the others. She spit in a customers food I watched her that Hixson Tenn 153 right by mcdonalds

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Jamie Dannis November 28, 2015 at 9:37 am

Sometime before the sun was up, 6 of us went to Waffle House in Harrisonburg, VA. Our waiter was not nice at all. The other waitress, Mary I think, took over and she was awesome! A few of our party were tipsy and laughing and she laughed and joked with us, too. She turned us totally on to Waffle House and will keep coming back to see her. She obviously loves what she does and it shows. She even remembered what each of us ordered everything was great. You need more like her on that shift!

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Buddy November 27, 2015 at 11:20 am

Had lunch with a friend at WH # 1146 Centerville, GA on 11/21/15. Waitress Ayanna (sp?). Approx 2 pm, maybe 8 or more employees carrying on, being noisy and unruly. Took about 5 min. To be acknowledged and another 5 or more before our waitress showed up. Restaurant was FILTHY. Cook was an absolute PIG, working in a messy station. Noticed he was wearing his trousers in a “sagging” manner, and constantly reaching down to ad just them. Note: This is the SAME place that he puts his hands after using the the toilet, and if he bothers to wipe his ass, it is LOADED with e. Coli bacteria. I don’t understand why management doesn’t enforce a uniform policy REQUIRING this ignorant bastards to dress professionally and to conduct themselves in a healthful manner. At one point, a white van parked outside the front door, and at least three employees took turns going out to chat with him (a white gentleman) for a total of about 20 minutes. My friend remarked that it looked like drug deals (though we didn’t see any) and I joked that it was the restaurant manager and he didn’t have a strong enough stomach to come inside. Our waitress was one of the people who went outside, and when she returned she asked if I would like some more coffee (my cup had been completely empty since before she went outside), and when I said yes, she just kept walking to the other end of the counter where the coffee station is, and started jabbering with the other employees who had congregated there. We finally got up, paid the bill, left the waitress a one penny tip and started to leave. Before we left, I took a moment to admonish the waitress for her lack of attentiveness, and also let the cook know that I don’t appreciate his unprofessional attitude toward cleanliness and the Waffle House uniform. These folks need to understand that they only have employment because of the thousands of hard-working employees who came before them, and that are deserving of a much higher level of respect. There was also a manager on duty but he obviously didn’t give a crap. BOTTOM LINE: Your cooks need to pull their pants UP, or get the hell OUT! We DO NOT want to see their underwear or butt-cracks!

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DonaldWebb November 8, 2015 at 4:58 pm

We went to Waffle House on Bessermer city road Gastonia NC. on Saturday Nov.7 & ate breakfast as we do every weekend-& they were semi busy as usual…anyway we set at the same booth on the very end,like we always do, & I happen to have on a brand new pair of Nike Lebrons sonic yellow X low ($200 shoes) & when I leave I look an see I got something all over the top of my shoe..I’m like oh well…I will clean it off…I get home try to clean it off…no good..try to use liquid washing detergent , no good..I scrub with toothbrush…no good…cold water,left soaking…no good..went bought stain remover…STIL NO GOOD..so I’m like Damn…what is this…that will not come off my damn shoe???? They need to clean up under the table for starters…& I feel Ike they need to pay for my shoe to be cleaned by a pro…I’ve been a loyal customer for years..but this really pissed me off..

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Barry Smith November 2, 2015 at 7:10 pm

The new Hueytown Waffle House is terrible at night. We sat down and finally got waited on by a very rude waitress. After 25 minutes we finally get our food. Very very terrible cooked food. Order wasn’t right. For pickles I was given jalepeno slices. Many people there where complaining and leaving. Been to many many waffle houses in my 54 years but this is by far the worst I’ve been to.

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Britt November 2, 2015 at 12:00 pm

Waffle House in Moreland, Georgia is a complete JOKE. I guarantee if the manager was to give a random drug test they all would fail. Well… you never know.. he may omit their failed test if they shared. Luckily, there is a Huddle House right ACROSS the street. My family and I will NEVER go to another Waffle House due to the past TWO experience at the Moreland, GA Waffle House. The last bad experience INCLUDED the manager.

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Anon January 27, 2016 at 11:54 pm

I worked there and got fired by that same manager for putting in a two week notice! A real piece of work, i know lol.

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Anon January 27, 2016 at 11:58 pm

Its me again! If you really want waffle house instead of hh, go to the one insharpsburg. Richard used to manage the one in moreland, you will be taken care of, that I can promise yoh.

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Kim Owens October 31, 2015 at 1:21 pm

I was sitting at the Waffle House in Harrison Ohio with my daughter when a roach came walking across the table. I just about puked. We just finishing our food. My daughter trapped it under her cup. The manager said he guesses he will have to call an exterminator. He guesses!!! He better. The kindly too $2 off our bill. What a joke. I will never go back.

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Ernie October 27, 2015 at 11:24 pm

I went to. The new waffle house in lake city ga. #2111 not good …
The cook stayed on his cell phone when he was cooking my food. The waitress tried to make me pay for it twice. Then she lost my ticket
And had to reorder it again. Plus. My t bone stake sux…..thanks waffle house u have open my eyes for eating there

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Colleen October 27, 2015 at 6:23 pm

Why was the parking lot half-empty at 11am today? Answer: Deplorable and unhealthy conditions at the Waffle House at 4045 Clay Street, Vicksburg, MS (Store #1396)
Was hoping the staff would begin cleaning while we were there….but alas, no. However, they did have time to go outside for a smoke.
Side note: Orange juice was foamy and bitter. Coffee was not hot.
Those issues we can deal with, but not with filthy floors, etc.

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tonya brown October 25, 2015 at 11:31 pm

My boyfriend and I went to waffle house in Platte ciyy in Missouri oct 25th about 1015 in the morning in platte city Missouri. Press for time I asked the waitress at the registerif we could place a to go order, she said no because they were busy. She asked someone else and she said no also.it
does not make any sense because you have to order your food regardless even if you stay there I was very very upset with the service we were the third person in line to order I have been telling a lot of people about the terrible serviceI would never again go to Waffle House

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Priscilla B Barbee October 21, 2015 at 11:16 pm

I have been an avid Waffle House customer for years.
I live down the street from Waffle House in Durham, NC off hwy 55. My family and I
eat at Waffle House at least 2-3 times a week. We ate there tonight at around 8:30. The food tonight was by far the worst I’ve ever had @ Waffle House. I ordered an Angus Bacon Cheeseburger plate. The cook station was filthy. Counter top was messy. Floor had syrup spilled on it. The staff walked in the syrup instead of mopping it up. The waitresses and waiters were arguing over side work not being done before shifts changed. How can you mess up a cheeseburger & hashbrowns. It was cold. The cheese was Not even melted. It was put on Texas toast instead of bun. He left off lettuce, tomato & onions after we heard waitress repeat order several times.He offered to re cook my order but I refused ….paid for beverages & left. I see where there is a new Waffle House being built a couple of blocks from old one. I think you need to hire a NEW manager & a whole new second shift. Every time I go second shift is working. I get POOR quality of food. Second shift cooks are horrible. Staff is not that great. I see them go outside to their vehicles and smoke and come back in without washing their hands. I teach Serv Safe classes. I know this is against NC health code. Please investigate your staff and don’t send bad staff to open the new Waffle House. Thanks for listening.

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Doug Zartman October 11, 2015 at 11:28 am

My post is about Judy Yost manager of 1095 and Robert Alley division of the area. I have been sent home for trying alleviate a negative situation which turned out to be a misunderstanding. I have been degraded about my appearance, even to the point of being WRITTEN UP for forgetting to shave, my tattoos, and my way (the waffle house way) of cooking, being that don’t serve what you yourself would not consume. I have been screamed at by my manager (Judy Yost 1095) on the line in front of customers as has my fiancé. After once again we were singled out as one person today, both of us talked to like we were children, we decided it best to leave and persue other endeavors.
P.S. To all those customers who were improperly taken care of my heartfelt sympathy goes out to you. Waffle House can be an amazing place to eat and work, but it got its nickname for experiences like yours. Awful Waffle. I wish I could have been there to improve your dinning experience, but that isn’t the case. Again I empathize with all complaints and will do all in my power to make SURE something is done, or at least recognized by the corporation.

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Carlton oneal October 7, 2015 at 12:00 am

09~03~2015,7am-9:30am,waffle house 40~840 riverside drive,Macon Georgia,i ordered toast with my food but the employee on toast burned my toast.i asked for new toast but the employee burned my toast even worse than before but i was so depressed about my treatment from the bread preparation that i just ate the brunt toast! Also,the waffle house compliant form doesn’t function.

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Jersey October 2, 2015 at 1:46 pm

I got hired to work at Waffle House I went through the training steps and orientation. On the last day of training I was told that this was a slow season and I will be called back to work next week. The next week came I didn’t receive a call so I called the store manager Che. He said he didn’t need me anymore but didn’t give me a reason on why he didn’t need me anymore. I then called the district manger and explained to him what happened. He said that he would call to see what happened and told me he would return my call. He didn’t! This is a very unprofessional business! And I will never even eat here again! … (Kissimmee,Fl) store #1321

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Robinette Jones September 25, 2015 at 5:05 pm

I have worked at waffle house and when i wuit they said corporate will mail me my checks . But turns out corporate wont answer the phone when i call or call me back . Im still waiting for two checks .

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Judy September 23, 2015 at 11:16 pm

Went to waffle house # 161 it was like a daycare the server had her child there holding him not waiting on customers the other server was outside the cook was even sitting down in a booth and also another server not on duty was just hanging out this happens quite often.

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Eugenia lauga September 10, 2015 at 5:41 pm

My husband and I went to Waffle House in Bay Saint Louis Ms . It was about 3:30 am in the morning. I was almost done with my food when I saw I had Bugs in my gifts. The cook came over ask me to take it out my gifts and put it on a napkin. So I did just that for him to see. He then told me they have been having trouble getting the bugs out of the restaurant . He said they have sprayed a few times but no luck. So I call the hot line for waffle house and know one from there has care enough to call back. Time to seek a lawyer . They feel they can just let things like this happen .When we are should I say more people stop letting them get away with this waffle house does not care about us . I DIDNT ASK FOR THE BUGS WITH MY FOOD . PLEASE SHARE ON FACEBOOK SO WE CAN DO SOMETHING ABOUT RHIS .

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Vivasha Rogers September 7, 2015 at 1:21 am

Leaving this post due to eating breakfast what I thought at one of the waffle houses here in garland, Tx off of Broadway and 30 found that my waffle was dirty on one side as thou it was either cooked in an unclean waffle make or lightly rubbed across the floor(I have pictures). We didn’t pay for our meal, leaving the business I did say I better NOT get sick and I have and did. Went to the hospital and was told that I have Bells Palesy(may have misspelled) however that’s where one side of your face droop that’s caused by a BACTERIA, which only happened after eating at the Waffle House. Note I have a prescription that is very costly that I can’t pay for. It would be nice if you all would pay for me medicine and hospital Bill since this is the result of reading at one of your nasty restaurants.

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heather September 1, 2015 at 9:56 am

I LEFT A COMPLAINT YESTERDAY, ONLY TO GET NO REPLY, NO RESPONSE, NO EMAIL,NOTHING. NOT ONLY THAT BUT IT IS NOT POSTED AND I CANT FIND NO TRACE OF IT ANYWHERE. I GUESS I WOULD BE ASHAMED TOO

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Christopher Boyce August 31, 2015 at 4:29 pm

I will be calling corporate office soon. I was recently an employee at one of your locations where i was allowed by management and in front of a manager to be threatened bodily harm by an employee. I also was never accepted because of my race. One ring-leading employee cursed me from day one. I reported what was going on and no-one did anything except…”that’s how she is.” So, this is what I’m going to do…i’m going public with this. I documented everything that happened to me there and who was involved. I will find the proper agencies to report this to.

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Doug Zartman October 11, 2015 at 10:56 am

Same thing happened to my fiance. She verbally, than physically threatened by another associate. I tried to calm the situation while manager Judy Yost sat at the register with not utterance of support for my sick (cervical cancer) fiance. No official report was made but I empathize and agree all who are degredated by this company should get together and file a joint lawsuit of malpractice, allowing employees to be put in potentially harmful situations, and and the bigotry of the “Old White Man’s Company” policy they hold so dear.

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Lee Fox December 20, 2015 at 6:29 pm

You have gotten be kidding!! When the NAACP will not even talk to a non-black person about clear and documented racism, you must remember…if we don’t stand up for each other…in differnt if your skin color…then we all fall. Quit seaming “slavery” and seek civil rights for all people…no matter…what their skin color is!

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Heather August 31, 2015 at 5:51 am

store #1087 Dayton pike/hwy 153 Hixson Tn

I have been a frequent regular on 3rd shift for sometime now, I’ve seen the good, the bad and the terrible come and go. Last Friday 8/21/15 it was an OMG moment. My family and I arrived and was waiting since it was pretty busy. At first all we saw was 1 cook and 1 waitress, after a while our waitress walks in the front door with some guy. She didn’t even notice us and went to messing with her phone. She had to be told we were there and waiting. She was mumbling something as she walked up to us and smelling of pot, her name was Carmen. She rudely asked what we wanted to drink and said she would be back to take order. As she left she stopped to turn up her radio and started singing and dancing, like she was at a party. Another lady dinning with a child asked if she minded turning radio down because it was inappropriate for a kid who looked to be under the age of 12. Carmen said NO and her manager said she could listen to it and she wasn’t their waitress so don’t worry about her. The lady started to speak that’s when Carmen turn up the radio wide open to drown the lady out. The other waitress went over and turned down the music, the lady stated how rude Carmen was and paid her check. As she was paying her bill Carmen was yelling and cussing then took off her apron and asked the lady if she wanted to take it outside. The other waitress ran to get the cook from back room, they had to go after Carmen because she was chasing ladies car down in parking lot still yelling and cussing. 2 or 3 tables got up and left. Carmen came back in still cussing and said she quits and left. Moments later the other waitress Dory came over apologizes and asked if we had ordered. Dory and the cook took great care of us and we ended up having an enjoyable meal. Couldn’t believe when I pulled up this weekend and saw Carmen back in there so I backed up and left. Won’t be back as long as she is there.

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Sydney Cheatham August 23, 2015 at 8:58 am

Friends and myself stopped at the Waffle House on pass rd. Gulfport,Ms to get a quick bite before we went out on the river all day. We were greeted as we sat down, the sign in black and white says” please reserve booths for two or more people.” As your manger (Dewey)sits directly behind us to eat his meal alone. I felt as though he ignored his own sign and not very professional to eat out with the public in uniform. So as we get our food our server ( Michael) lays the check down and announces our balance of the check! I was appalled due to the fact we were paying for our friends and he knew this and didn’t have any courtsey to keep our money in a private manor. I was beyond annoyed at this point! And just wanted to pay and leave. As my wife pays for the bill another employee made a remark about how “nasty” the gravy is as she pours on a plate over biscuits. I was DONE!

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Jennifer Thomas August 21, 2015 at 12:09 pm

Hello I was almost an employee at one of your locations in Marietta,Ga and I was told that I could not be hired ( at orientation) because I had a felony to be more precise it was a possession of a controlled substance charge I had a prescription pill with no prescription the manager claimed she called corporate but I could feel she really didn’t like me since I know people that are already employees at waffle house with felonies. I also know a lot police eat at these locations especially the one I would have been working in so any illegal activity wouldn’t have been an issue. I am currently on First Offenders probation which means my record will be clear after 2 years.

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lisa August 27, 2015 at 6:51 pm

i am an employee and thats just not right .. women caught it even trying get work . its bad enough they takew 800 a year back out of what they pay you for meals which stillcheese steak chicken or pork chops u pay for but i dont eat anything because i worked huddle house which bigger version of WH 6 years and here 3 and i dont spend 400 a year at grocery store but whats a woman to do . proably did u a favor .. sorry little ill with the whole group employess managers and up

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Rodney August 12, 2015 at 8:43 am

I am writing this out OF True concern that the waffle house that I remember is gone and it should not be that way. Last night around 6:30 p.m. me and my FAMILY went to the waffle house on highway 69 south in Tuscaloosa, Al. we go there 2 or 3 times a week and there are 6 of us. We arrived weere greeted by Linda Scott a person who works there.
she was the only person on her shift and she came in at 4:00 p.m. ( Shift is from 4-9) SHE WAS BY HERSELF! this is totally unacceptable if not for anything else for your LIABILITY! ( I OWN MY OWN BUSINESS AND UNDERSTAND LIABILITY) she needed some help there were about 20 customers in there. The district Manager “DAN” as was on the sign said… he could not help her because ” he had a date” well if I had a issues like that and had the responsibility of a district manager I would not be concerned about a date I would postpone it. HA! this is not the waffle house that I remember for a long long time and something NEEDS TO CHANGE THIS IS REAL BAD BUSINESS! I DO HOPE THAT SOME ONE AT CORPORATE SEES THIS AND DOES SOMETHING ABOUT IT!

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lisa August 27, 2015 at 6:55 pm

as an empolyee i like share this . its not just WH its the generration letting us down .i love what i do and do it with pride .I cook .. but lately they hiring 20 and 21 year olds to unit manager and they are having to hire just anybody to put a body in the store .. i seen a couple these managers like DAN ..sorry for ur experenice i hate it and get uptighht at my sefvers as a cook for not taking care ppl lol i get down right bitchy but thats my money lol

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Donna Whitehead August 9, 2015 at 11:18 am

My husband and I went to the Waffle House in Walker, La last night about 9pm. We placed our order and the waitress brought out drinks. I got to really looking around our table and there were ants crawling on our table and in the window sill. There was also black mold around the window sill. We sat there a few more minutes and looked around and the whole place was just filthy. Were the food was being cooked was filthy. I observed a waitress set a plate of food in front of a man and he informed her that was not what he ordered and she picked it up and sat the plate in front of a woman at another table. I don’t think that was very appropriate. My husband said let’s go so I went to the counter to pay for our drinks and cancel our order and was asked why do you want to leave your order is up next. I told them I don’t eat with ants and mold. No charge for drinks.

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ROD August 3, 2015 at 9:43 pm

Just had a hard days work….wife at work getting off late and tells me to find something to eat….so I’m heading home and decided to go to the waffle house because it was late and wanted something lite….sp I go to the waffle house in lake worth off hWY 199 and boat club in lake worth tx…..I walk in…no one speaks so I go wash up and find me a seat .in the store..,two rednecks and a old black chick with blonde hair…I sat there for 20 mins before
anyone notices me. I gave my order and paid close attention to the cooks. No gloves touching everything included my food and the redneck coughed in front of me and brought my waffle ….told her I was leaving and didn’t want food and she had the nerve to ask why…

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Nicole August 3, 2015 at 1:45 pm

I use to work for a waffle house and i reported one of the managers for such a wrong doing and they ignored me and also fired me. I have a totally different view on the waffle house and the managers that runs the store.

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lisa August 27, 2015 at 6:57 pm

as i said because they are hiring kids to run them

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Randy July 31, 2015 at 11:38 pm

I am writing this in hopes that one of you big boy’s above care enough about the Waffle House business Mr, Walt, that you guys will come out from behind your desk and do something to Improve all these problems in all these review I just read along with the one I have! your store at 1862 Mars Hill Rd, Acworth Georgia 30101. Is giving your product away to all these teenaged punks that are turning your restaurant into there new hangout! It was 10:00 p.m. when I walked into to get something to eat, as I in walks, 15 of Cobb County favorite teenage punks! foul mouth “jerks” were cussing grabbing there little girl friends breast and other body parts. I turned to hear your cook shout out what the “F” Is up, to all of them, there were several young children in the store, as these punks continue to cuss with your cook throwing the “F” bomb as if its a normal word to use, I’m sure If you were setting with your family that it would upset you that they were speaking like this in front of them. as I read the reviews below, It look’s as If you guy’s don’t care either about your business, What surprised me was all of your product “FOOD” that the cook had cooked for all those punks and didn’t ask them to pay for it, AND THEY WALKED OUT AS IF THEY WERE AT HOME WITH MOM EATING DINNER!! again maybe you will read this and give a crap about your lively hood with this company, I call this theft!! I own my own company and surely don’t give my services away like what I seen given away tonight. consider this like your undercover boss! trying to let you know that your food is being given away, the service sucks, your cook stealing from you by allow those kids to walk out without paying. I hope you will have enough concern for the company and send someone under cover to check out ‘ what’s going on in your store here and around the country!
Kindest Regards
RJ

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Bernard Lewis July 28, 2015 at 3:08 am

I went into the Waffle House as I always do nightly. I was greeted by Lacy one of the servers in the restaurant I asked about the boiled water advisory for dekald county water she stated that the advisory had been lifted. Dekalb county no longer had to boil there water I said fine I`ll take a sprite, after she had given me the sprite I removed the cover only to see that the spite looked like muddy water. When I made her aware of the sprite it seems that she got a little upset, even rasing her voice and taken a drink out of the cup to prove to me and stating that nothing is wrong with this soda. If I can drink it so can you. I asked for a bottle water she stated that we don`t have any bottle water. The cook at that time stated to her that there was bottle water in the back he proceeded to retrive one for me. This is a waffle house that I visit 5 time a week some time twice in the same night only because I work the late night. Spending any where from $ 5 to $ 14 plus a night and then tips. I was very surprise that after I open the water took a sip out of it. Lacy walks over to me and says by the way that water is $1.75. I asked for a receipt paid told her that I would be contacting the manager in the morning she stated he only going to get on me for not charging you tax for that water so that fine and left I was thinking since there was a water boiling advisory the sprite was cloudy the water was a little cloudy after she tried to make a comparison. I thought that the water would be no charge only because I wanted something to eat and drink to keep the customer safe and to keep there mind at ease I`am know stranger to this Waffle House. I feel that I`m a what I call a valuable and loyal coutomer. I`m going to take a serious break from this location maybe I`ll try the Waffle King.

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charles July 24, 2015 at 5:39 pm

Corporate needs too come and check this store fill with rodents (rats) and bugs it stinks and smells bad this use to be one of my favorite waffle house too come it was so clean and the mood was so upbeat. And than three months ago the manager quit saying hi when we come in or you would never see her but once during our visit and than when she did come out of her office she was so rude toward the employees telling them get that do this she lets some of her employees wear there tongue rings in and showing tattoos on there necks, large ear rings that’s out of uniform and it seems like she only pays close attention too her two male cooks and her girlfriend molly that’s been passed around by the other two male workers that works there, I know I am a manager myself and we use too talk all the time but it seems she slip into being friends with her certain employees and that’s sad cause han was a good manager at one time now she looks like she doesn’t care any more. she just rude I feel sorry for her other long time workers that put up with the crap she puts out I wouldn’t work for her either I know a couple of long time girls said that they try too ignored it and is looking for another job this place store number 674 in destin fl needs the health dept and a rodent service and I will be calling the health dept if nothing done. I don’t wont any meal free or anything I just want too come back in here after an hard day of my job and relax and eat in a clean and rodent free the only reason I know there’s rats real bad is because Han was talking too the bread vendor about the holes she found and told him too keep the bread out and than I got up from the counter and went out and look at the dumpster where trash was over flowing and four rat traps full from being inside the store and sat out by the dumpster Han needs too makes sure she is not talking around certain customers its a good thing I wasn’t the Health Department.

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charles July 24, 2015 at 6:11 pm

And I like how Han’s employee- friends like Molly picks cheese and eats it right off the grill line I do have a picture of that while one of the cooks name david standing there talking too her right in view of customers that’s real professional didn’t even put a glove on or wash her hands and there J 1 students just eating in front of customers on the floor ( where’s the manager han at ) in the back office every time we come in.

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Betty Johnson July 22, 2015 at 12:42 pm

Please make sure that your workers have gloves on working with food, that’s not sanitary, because they are wearing rings and those false fingernails…it just don’t seem very clean, oh they also need hair nets too. So please look into this as soon as possible or my family will no longer eat there.

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Troy Klebs July 7, 2015 at 6:24 pm

Stopped at a Waffle House in Medina Ohio and it was cold in there, I asked that they turn down the air conditioning or turn up the air conditioning and they replied no its not behind the counter and the grill so I left won’t go back

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Betsy Martin July 6, 2015 at 1:18 pm

On July 5, 2015 we visited the Waffle House at 1410 Dura Drive, Marietta, GA 30008, and there were feminine hygiene products stacked on the food service counter. Obviously, they were clean, but we are disgusted by this and wanted to report it. The staff also had various outside drinks (from Starbuck’s and Quicktrip) in this area. I work in the food industry, and I’m pretty sure you are not suppose to have these items near food prep areas.

DISGUSTED

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Betsy Martin July 6, 2015 at 1:54 pm

I do have a picture as proof.

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Richie Mies July 4, 2015 at 1:01 am

To whom it may concern. I visited one of your establishments on July 3, 2015 around 11:30 pm. As I sat and waited on my order, one of your employees made a VERY RACIST STATEMENT…that she didn’t like black people. I was very offended by such a harsh and hateful statement, but what really amazed me is that the female was AFRICAN American and she made the state to a table that she was waiting on that was full of non African Americans. I didn’t see her name tag to get her name, but she was the only female working at the time that was pregnant. I hope that this isn’t normal behavior of your employees. I feel that this is a matter that needs immediate attention. Thank you,

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Mike June 27, 2015 at 10:18 pm

All wafflrhouses apparenapparently do not have thermostats. Air condition is either on or off. I’m sitting in the one near the corner of Statesville Red & Gilead Red (Store 911) on Huntersville. Water is currently dripping from the vents into the seats below them. The cook had to get up onto a ladder and try to stuff a towel between the vent openings. When he raised the ceiling tile to wipe the water off of the tile support rail, it started dripping heavily onto the syrups behind the counter. Then, pieces of insulation started dropping onto our table. We had to get up & move, but I felt so sorry for our server because it was worse in her area, which we moved out of. I gave her a $4.00 tip because I felt so sorry for her. The seat we moved to was dry, but our food was cold within a minute of it being served. Again, this is because there are no fan controls or temp controls to make it comfortable. It’s either a max-cool blowing down on customers & their food, or it’s off, with dripping water and wet seats. With the amount of water damage happening to the ceilings & loss of business from people not wanting to sit down & cold food, it looks like it would be cheaper to include thermostats in all Waffle House restaurants.

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tash June 27, 2015 at 10:01 am

Store 1777 needs help . The district manager gets a kick out of humiliating his workers ! I was late bc I dropped my parents off at the airport ! I called and said I was going to be late ! when I got to work he still yelled and asked me to sign a write up in front of all my coworkers & customers ! he told me if I was late again I was fired ! I didn’t even get a warning & how dare you speak on the status of my job in front of others , Especially customers ! I was very much embarrassed ! & why did this happen if he already had notice I would be late !!!

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kenneth harris June 14, 2015 at 6:00 pm

Me & my wife just visited the hey 54 establishment and walked out. It’s 545 pm,and the place was empty but a wreck. I’m aware that the shifts change at 2.

Very displeased customers

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Grill Op 1990 June 10, 2015 at 9:47 pm

The managers pick favorites & only show admiration & consistency with the ones that they like. They treat everyone else like dirt. I am a very punctual, hard working grill operator & there are associates who choose to drink, do drugs, & party ON THE CLOCK & even the manager steals money from the drawer yet when I come into work 5 minutes late, it’s an issue & days get taken from my schedule. I believe the management system & the WH University is crooked & only trains crooked people. There is nothing fair about the way anyone here conducts business & I’m not puttung up with it anymore

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sales person June 7, 2015 at 8:28 pm

I work for waffle house I had spent the entire day at the hospital and called my boss 6 hours before I had to go in to have my shift covered and because of a big event in town they are treating it like a holiday and no one can call out even if it’s a heart problem. But yet when anyone else wants off they don’t ask questions don’t threaten there job I kill myself and no raise and I can’t be out and if they are treating the event like a holiday where is the holiday pay I think it’s bull and us servers deserves better treatment especially the ones that are relied on the most and the boss keeps telling me I am the best he has for 3rd sift and weekends I just feel us workers deserves better treatment when this place us supposed to be bout family but my family can’t have problems or I loose my job which I think I will quit based on this anyway

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needs help June 7, 2015 at 5:45 am

Store #1087 is in need of some help. The manager Diane just dont care as long as she gets her bonus, and can keep stealing money and blaming the drawer being short….she never pulls anything so they are always out of food and/or coffee. A server named Molly claims one of her co-workers is trying to kill her by putting fingernail polish remover in the OJ and she has sores around her mouth that bleeds and they let her cook which i never saw her wash her hands… GROSS! She tells everyone about her drug use which is uncalled for. She also complains she dont get tipped… i can see why. Day time server Rocky is just rude and hateful to everyone. The tea is always old and taste bad, this might be because they only make it every 24 hours which is not the correct way. You should throw room temp tea out every 8 hours…thats from the FDA. A couple that works their is always making out and he touches her butt in front of everyone every time they work. If one is working and not the other one…they will sit up there during their whole shift making out. Ron knows about all this but its like he dont care either because he has done nothing to help the store. The druggies run this store and Ron, Diane, Rocky, Molly, Samantha and Josh need to be fired because all you are doing is paying them to do drugs, lie, cheat and steal.

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Kristie Gaines June 4, 2015 at 1:36 am

On the 3rd of June, 2015 my husband and I went to try out another location of Waffle House in the city of Gretna , Louisiana off of Behrman Hwy. We always chose Waffle House as our favorite restaurant for a late night snack. Upon our arrival, we were the only customers inside of the location and two women were waiting outside in their vehicle. My husband and I went to the register to place an order Togo and underneath the register was bugs crawling (roaches), I told the cashier “You all have a roach problem in this building.” She said “Oh, really.” She then came from behind the counter with napkins in her hand and attempted to kill the bugs but when she tried killing the three bugs that were out, more came out of every crack along the counter. I was then skeptical about ordering food in an infested building. I asked the cooks “Have you seen roaches around the food area?” She replied ” Not today but they back here too.” I walked out and I’m here now reporting my experience. They didn’t bother to apologize for the condition the restaurant was in or even tried to accommodate us. That made me wanting to NEVER eat at another Waffle House Restaurant.

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tiffany May 28, 2015 at 2:41 am

I don’t like to complain but we ate at your Weaverville store tonight food was amazing!!!! But there was a waitress in there Named aly arguing with our waitress tell her she wasn’t going to sweep or mop all she was going to do is wipe her tables off my boyfriend just looks at me and says I don’t miss that he used to work for waffle house and his dad works at the one on smokey park Its not right or fare to the waitress that waited on us. And two I’m just glad it was just us because if anyone else had been in there they would have walked out. Every time we come in its always a happy place but that girl had the cook running away. The girl that waited on us was doing everything wiping table dishes sweeping mopping she even asked aly to clean the bathroom but I don’t think she did its people like that I wouldn’t want working with for me

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John Abney May 23, 2015 at 5:34 am

Exit 98 l-20 south Carolina very poor service every time I go there they say the grill is off or not working this has happen twice cannot get any decent service will not go there anymore

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Charlotte May 16, 2015 at 3:56 pm

Well…i happen to be one of the few who has made waffle house a career choice (lol)
I have seen it all.from stealing to back too sex between employees.
I happen to kno one man John Wilkins of spindale NC waffle house who uses young waitresses as sex objects.
He insults over age waitress’s , humiliates them into quitting so he can give the younger waitress the much more deserving superior worker her position.
He will cut second shift sales people’s hours ,working the shift himself…so he can get close to the unexpected young waitress.
He normally tells employees that the girl is being harassed by a nother cook so everyone over looks the special treatment his ” special girl ” gets.
She will end up being spoiled and running things. She will not tolerate new or more attractive waitress’s…and no one will have any idea why she is moving up the ladder so quickly lol
John Leroy Wilkins spindale NC.
He never washes his hands either .

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Barbara May 11, 2015 at 3:27 pm

Went to the waffle house in Perry, ga the one by Walmart, how about there was this waitress there she was short , looked like Annie and about 13 years old, she was standing outside at the he back of the restaurant, when we walked to our car we had to walk past her, there was a strong smell of marijuana.. Can’t believe they let things like this go on, this was just Friday night

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Jack Russell May 10, 2015 at 4:51 am

I just ate at the Jacksonville, Alabama waffle house. The waitress attempted to steal $20 from me because I was drunk. I wasn’t that drunk.. Her name was Cassie.

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Shelby May 9, 2015 at 9:50 am

First off I tried to call in my order and was pur on hold for 15 or untill I pulled up then I walked in and was treated horribly my food took 30 minutes and my food was cold

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Kathy April 27, 2015 at 6:38 pm

After reading some of the comments left by customers and employees, I just wanted to say that I am so grateful that I work for WH#187 Greenville,NC and I have a wonderful management team including Dustin,Melody and Deuce. Things arent always lovely but judging by what I have read the employees at #187 are lucky compared to some.

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wm smallwood April 19, 2015 at 4:53 pm

I stopped at both Restaurants on Richmond Hill, GA’s I-95 Exit. Neither had a plug near a table or internet service. One waitress accused me of wanting to unplug critical appliances. Join the 21st century. Denny’s down the street had Wi-Fi and plugs at every table. Their menu was better too!

Former Waffle House customer
4/19/2015 (4:30pm)

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Connie Krout April 14, 2015 at 4:50 pm

Make mine extra crispy scattered with cheese and onions.Thank you waffle house for the kind service,good food and coffee.It’s been a great relationship fom Mississippi,to Florida and back in Kanses.

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Renee Perron March 26, 2015 at 9:14 pm

I just decided to eat Waffle House before I went into work. I was accompanied by a friend who is general manager from a separate restaurant chain In the area. my friend inform me that she didn’t particularly like that location because the store was always nasty and unkempt. so wouldn’t you know when we walked in the store was in utter chaos. there was food in trash under every visible booth standing at the door. when we sat down my friend pointed out how nasty the store was and how none of the window were clean. I overlooked the mess and decided to order. when we got our food and the server handed our waffles to us….the underside of the plates were all filthy. and 1 waffle was burnt and smaller than usual.

I must say this visit today was extremely disappointing and It’s going to be a while before I visit this location again Dickerson Pike Nashville Tennessee

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Renee Perron March 26, 2015 at 9:16 pm

Sorry for the typos…talk to text doesn’t always work efficiently

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J Midget March 13, 2015 at 1:35 pm

I just walked out of your Dixie Highway location in Louisville KY. First my daughter and I sat there for 10 minutes with 4 waitresses huddled in the back talking about how drunk they got last night a coworkers house with a cook outside smoking. As we were getting up to leave 1 of the waitresses came over and asked us what we wanted to drink. Should have left then as my instincts were confirmed when the cook came in and didn’t wash her hands after smoking outside. The waitress came back and asked us what we wanted and I told her for the cook to wash her hands. She looked at me like I had 3 heads and I explained why. She told the cook who replied, I will when I am good and ready. At this point my daughter point out a big black bug crawling out from underneath the counter were they keep their clean glasses. I took a picture of it with my phone, threw down 3 dollars for the drinks and walked out. I’m on my way to the health department to show them the picture and cover the lack of sanitation practices with their cooks. I will never be back to any waffle house.

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customer March 8, 2015 at 11:16 pm

The manager of the hwy 58 store in chattanooga Tn was passed out drunk on front line…cook went to wake her up and she cussed him out in front of everyone. With as many good workers you do have why is Charity the manager. Please find a REAL manager for this store because this is not the first time she was drunk on the job.

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m di March 8, 2015 at 9:33 am

So just wanted to let you know you have gone to far close your store. If you don’t I will have the health department in every state you have will be notified of all bug issues code issue you have with all stores I will be on contact with huddle house and waffle king both better restaurants then this company could ever dream of being I will get them to start opening stores within two miles of every location and close your stores for you there is plenty of Americans that are with me you need to close your drug dealing wore housing downs. The American public is sick in tired of your white trash n***er loving low life p.o.s stores. I will protest in front of all store have nothing better to do but make sure the Americans are rid of your greedy thieving ways out. Your company belongs at the bottom of the worst pig pin in the world.

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m di March 6, 2015 at 11:52 am

So I have been reading complaints on your store for the last hour or so. Most of them are about your management it is sad that you the ceo of such a big corporation isn’t willing to do anything about it. I know from experience that your background checks that you perform mean nothing since right here in tarpon springs Florida you have a waitress convicted of killing some one she claims and in Murphy NC you have a cook slash assistant manager he is a convicted sexually offender are how about in Orlando FL where you had a cook employed by you on gun charges till she left for better employment. I would like to know when do you plan on changing your ways of treating your employees and customers. Before or after the American public runs you out of business. Did you know that most of the population believes your a restaurant for the ghetto. Are you even aware of the things your management does in your stores such as not pull food from the comenary just so they can make there bonus. Or cut staff or bring in unapproved cleaning supplies to get there bonus or even wait to pull a drawer just to make sales. Did you know they they offer raises to employees willing to lie for them. Or you for the customer or you for the bonus to. Cause I tell you this what I see on your on page is more complaints with the management lack of experience or knowledge on running a business. Then complaints on your real employees the ones who have the ability to make or break you. Your cooks and staff are robed on a daily basis with your meal plan that you offer taken money for food not even eaten. You know in the real world thar extortion and theft or whatever else you can say hey I’m stealing from you. Did you know that there is a up and coming people against waffle house website starting a national ban on all waffle house is in your neat future if you don’t address the issues you are having I’m pretty sure there is enough people in America that would love to spread the word on the business practices you perform. Please email me and let me here your side I have heard the side of the public from not only your on website but various ot he r social networking sites.

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m di March 6, 2015 at 10:39 am

Just wanted to say that I had like waffle house in the past even worked for one and really like it even though it wasn’t my cup of tea. However my wife currently works for the one in tarpon springs Florida and is being harassed by management. She told that she is one of there strongest waitress and then they write her up for every little thing. They are constantly telling her to take her wedding band off . Change her schedule without notice district manager sexually harassing her. Husband call and make a complaint very politely ask the manager where he has the right to judge a man that he has never met. There solution was to band her husband from the store and to harass her for him calling. Not only do they illegally trespass her husband but he had also apply for a job and was hired pending a background check instead of doing background check they post his form with all personal information for all to see. Now employee doesn’t want to quit her job because it is so hard to find a new one. And the founders say they are not just about food but also about the people. Hate to say it but your record towards employees and customers say’s otherwise. I mean the management of this store in tarpon will yell at employees for miscalling a order or for watching or not watching them mark the plates. They tell you to do something and then yell at you in front of other customers for doing what you tell them to do. The real problem is that with the management not only can they not make up there mind but they don’t listen to the servers when they are calling the orders and food is sent out wrong then they blame the staff even though when they correct your marking of plate you yell at them. I say to the ceo of waffle house I have been informed by former employee,’s that your district manager sexually harasses most female employees and you continue to allow him to be employed by you. I would like to know what you think of this situation.

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Anonymous March 5, 2015 at 8:01 am

Waffle house # 319 in gulfport , Ms. Has employees outside smoking marijuana I came there 2/28/2015 and that’s all I smelled walking to the door.

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m di March 8, 2015 at 9:40 am

It’s not just this store it
it is all stores
no drug testing policies
they do more then just smoke to.
also stay away from all waffle houses there background checks are a joke
they have all sorts of criminal s such as sex offenders the is drug dealers and murders working throughout there twenty five locations
location in tarpon has a lady by the name of Christine works second shift who is a convicted murderer
location in Murphy north Carolina has a child sex offender working for them and they made him an assistant manager.
Location in Orlando of of South Orange blossom trail has a lady convicted on weapons and assault charges.
I can gone on forever so people be ware when you eat at waffle house you your spouse friends children no one safe.

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Anonymous June 1, 2015 at 12:23 pm

If you dont like Waffle House dont go there however these people need jobs too so they can pay their bills and take care or their family. Everyone makes mistakes and everyone deserves a second chance. For you to say all Waffle House employees are criminals and do drugs is a just an ignorant statement. You are spreading rumors, I worked for Waffle House and put myself through med. school and I have never done drugs or committed a crime. Know what you are talking about before you open your mouth.

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Tim Hand February 9, 2015 at 9:24 pm

I Had worked for waffl house off and on for years i always enjoyed my work sometimes like any other job it got frustrating i worked for waffle house inc from 2013 to December of 2014 would still be working fo them except some division managers are so narrow minded that even when u give a months notice that u are transferring to another state mainly to get out from sleeping in your car that they could care less they put me on the black list so when i got to Virginia they after two weeks had to let me go….. so i hope that he feels like a big man…. cause he isn’t just shows how much waffle house don’t care for there employees……….i see a suit in the future

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m di March 6, 2015 at 10:48 am

I’m with you in that law suit they need to be dealt with they should not be allowed to treat there employees the way they do. There was a gentleman named Peter that worked in tarpon springs Florida and the District was going to take five dollars from his check for possible theft of another servers tip I am pretty sure that this is illegal as well as posting people’s personal information like ss number for all to have access nof regards for there employees or customer service Just there bonus. If I find a lawyer I would like it if he could talk to you I believe the morning people we can have go against them the beterm chance we have of them changing there ways and going back to the founding fathers way

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bryan February 2, 2015 at 6:39 pm

I Love Waffle House food! Try to eat there whenever I’m near one…
Glad restaurants like Waffle House still exists in these crazy times!
Great service, food, and prices – what more can you ask for!
Thanks for being in business! Cheers!

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maila December 26, 2014 at 3:00 pm

I worked at waffle house for a month at the shackleford rd one in little rock ar. It was the worst experience ever. Women who are 45 and 58 years old is trying to start drama with the other girls. It’s just a huge drama fest. I got punched in the face by a 58 year old women for something I didn’t say because this 45 year old women who calls her self m&m (she tells everyone even without them asking and customer or not, whether there’s a kid with you or not, that she is called m&m because she melts in your mouth and not in your hand) who can’t stand having another “white girl” around, so she started a bunch of rumors which resulted to me getting punched in the face and getting called a who’re because I apparently slept with the 58 year olds old school friend (who is 65 years old, I am 21 year old and that is disgusting! !!!) The day I got hired m&m said “great another white girl, when will they understand, I just got rid of the other white girl, I want to be the only white girl, I get more attention that way from the men I ain’t gonna get it any other way if she keeps hiring these young AND white girls, looks like I am gonna have to get rid of this one too” I finally left on thanksgiving night after I got punched in the fAce, the women didn’t even ask me or spoke to me, I went out. And smoked a cig. All of the sudden she comes around the corner and punches me in the face and then ran back inside. Yes I got mad, went back inside, told her if she wants to be a grown women then she would of 1) talked about whatever happened first or 2) wouldn’t of punched and ran back inside and pointed out she is 58 years old and acting like a little girl in high school, be a grown women and if you can’t then leave me out of it because apparently I am 21 years old and act more grown than she does, and that when I found out that I supposedly not only slept with her friend but as Angela was talking this Erin girl butts in and said “maila said he raped her” I turned and looked at her and I said “really, and when did I say that, this is the first time I have even heard about this carp, it’s funny, when people talk about your sex life and say stuff that you didn’t even know was in your “sex life” , I didn’t sleep with anyone, you two are liars, and if this keeps going on I’m going to headquarters, leave my name and my sex life out of your mouths don’t talk about something you know nothing about, and the fact that you have to make up people proves you don’t know my sex life so leave it out of your mouth” Angela got in my face again, I told her “look I ain’t fighting at work, let alone an elder, if that’s how you guys run thus place then I don’t want to work here and worry about my safety every night from my co workers. Now I am going out to finish my cigarette, when I come back in we either behave as adults and take care of customers like our job titles list or I can have he cops sort it out and Janelle can fire me when she gets here for calling the cops.” I went out side and lit up my cigarette, she came outside and picked up a rock and chucked it at my car and told me to go on no one wants me here, if I stay then she will go get her Gluck. So I got in my car and left. The manager said my credit card tips will be on my check mailed to me, I had 36.50 credit card tips. Just got my check in the mail today, and it’s $14.21 the headquarters said my manager said I got my credit card tips already. She lied. And I’m going to the labor boards. Worst company ever. Never again. This company is crap

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Cindy December 21, 2014 at 11:45 pm

We Went to the waffle house on 2301 North o’connor Road Irving Tx 75062 When we walked in there was about 3 people there it was 8 30 pm We sat there about 15mins we asked for a menu about 20 min later the waitress asked us what we would like to drink she got them right way.She came 15mins later and took our order I explain to the waitress my daughter is highly allergy to cheese and please don’t put any on her bacon and chicken sandwich then we also order 2 all star specials we order waffles with pecans and asked for a bowl of gravy we had to ask for silver ware our daughter chicken and bacon came out first with cheese all over it I told the lady this has cheese on it.It will make her throat swell up she said rake it off I said I can’t its touch it .The lady got on to us and told us you should have order this instead.I said I’m sorry I didn’t know our all star meal came out we ate everything on the plate I asked thle lady is our waffle ready she said he burned them do you won’t him to cook more.we said yes please.I said that would be nice 18 mins later she said you got plain he didn’t fix your pecans one you ordered and I didn’t get the bowl of gravy at all and no refills on our coke. Our bill came to 31.and some change I asked her if she would take off the gravy I didn’t get and the extra price for the pecan waffles I’m showing her the extra prices she said no I didn’t charge it I forgot to add it to your bill.I didn’t complain I paid it then she asked me where my tip you going to leave one.I said no I paid for items I didn’t get this was bad service she got mad at me she didn’t even give me a recipt.
she is a skinny and tall african american lady with rings on every finger and bracelets. Every waffle house we ate at are great this one was bad

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Ashley Caulder December 6, 2014 at 11:16 pm

My family and I visited the Waffle House on Jackson Blvd. in Dunn/Erwin NC. Our waitress was terrible. When we went in the tables were dirty, there were customers that hadn’t been waited on. There were no menus on the tables. My mom reached onto the counter to get a menu and the waitress had her cell phone laying there and it fell on the floor. The phone popped apart. The waitress then approached our table and told my mother that she shouldn’t have done that and that she better hope her phone works. Well the waitress picked up her phone and put it back together and turned the phone on. She told us the phone was fine. She proceeded to take our order and bring the food to our table. My mother apologized to the waitress. We were almost done with our meal and she approached our table and said the screen of her phone was cracked and that she paid $100 for the phone. She told my mom she could pay atleast half of the phone. My mother is on a fixed income and gave the girl her last $50 because she felt bad about the situation. We do not know if the screen was already cracked before this incident. Before we left, I overheard our waitress telling the other employees and customers about what happened. She was laughing and thought the whole situation was funny. I have no intentions on going back to this location. The waitress went as far as telling my mother she shouldn’t have reached for a menu. In my opinion, the menus should have been on the table because I have visited several other Waffle House locations and their menus have been placed on the table behind the napkins. Also, I know the employees shouldn’t leave their phones laying on a counter. I do not know your rules on cell phone usage while on the job.

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Maxine December 6, 2014 at 1:03 pm

Racetrack rd Ft Walton Beach Fl waited 10 mins just to place my order watched other folks come in get seated and get their food before my order was ever taken. Crappy service today!!!! Dec 6, 2014

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Emma Singer November 23, 2014 at 1:10 pm

I went to the waffle house on sooner road in del city, Ok and a waitress told us to hold on a second and all she was doing was talking to the people she worked with. I find that very rude. If she didn’t want to serve us she could have said somebody else take them. When I called to talk to a manager apparently he was too busy to Care what the customer had to say. I’m done going to waffle house period. I usually go every time I’m off but not anymore

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Beverly Cooper March 7, 2015 at 9:33 am

I also had a bad experience with the waitress and the cook. The cook didn’t know how to prepare poached egg, nor did he know how to scramble an egg correctly. Needless to say I won’t be going back there and I will contact the corporate office about this.

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Leshawn November 19, 2014 at 11:20 pm

Well I had the worst damn experience of my life at waffle house in pascagoula ms
On denny ave. By cvs . The manager that was in training I think her name was Pam but she was so evil to this one employee, I mean talking to her like she was just nobody! There’s Noway I’m going to have someone working in my company that has no kind of respect for the employees. Then this whole favouritism with the other manager Chris its like they don’t like this poor girl working there at all. As many times I’ve been in here she’s always given me the best of service and was very professional about. This has to stop!! If were going to have NEW MANAGERS at least hire someone that has common sense to treat their employees with respect and not treat them like trash. That ridiculous if this don’t change I done with waffle house period. And another thing the COOK THOUGH?? terrible bad presentation.. Omg I can’t gone . at the end of the day . My honest opinion I think Pam is not ready for a store with that attitude! And the Chris doesn’t deserve the division manager spot and but I honestly think Kenny does hes very sweet understanding at times. This store really needs a visit from you guys seriously! Please help them!! Review camera everything… My server Mimi was awesome but that pam did too much poor girl !!! Thanks for hearing me out please!!! Help them

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Finch October 27, 2014 at 6:12 pm

We ate at the Waffle House Clark rd. And I 75 Sarasota fl dirty. No one there so we should have gotten a clue. Server sneezing by our table with no protection to cover her sneeze. No AC working dirty windows a plastic stand at the front door ( wet floor) but floor was not wet . The pecan waffles were not crisp and mushy. And no taste then to top it off the gal spraying dirty dishes sprayed us table food and all so we left the place wet and hungry we paid for half of the meal a real dump close it up or clean it up get someone that cares the shef made good bacon and seemed to be the best one there. The windows were so dirty never again

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T. McCann September 29, 2014 at 5:33 pm

Visited a Waffle House at exit 106 off RT 95 in North Carolina, what a dump, no greeting from the 2 male employees, the server started to put silver wear down on top of the trash from a previous customer and I said the tables filthy, got a dirty look and he walked away, saw a Arbys next door so we walked out, never felt so un welcome at a WH before, then I went to there web site to let them know and after 10 mutes of frustration trying to fill it out a form I gave up, it is now obvious that corporate WH does not care. Kind of frustrated since we don’t have WH in NJ and when we go South we used to love them but now since they don’t care I will go elsewhere, can you say Dennys and ihop? This occurred at 9Pm on Sept 28th

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gia September 23, 2014 at 10:01 am

When I read further on I see that a lot of waffle houses seem to have issues with the employees is it the type of employees they hire or is it that they just don’t pay them enough to clean and treat guests with any respect? Waffle house may need to evaluate there policies or something needs to give!

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jim October 26, 2014 at 7:41 pm

The average customer is some drunk that barely made there from last call. I’d rather be a Wat-Mart greeter.

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aminah April 13, 2015 at 8:16 am

I agree. They definitely need to pay employees more. I mean really 2.92 an hour than they take from your check a tip share of around 150 more or less saying oh that what you make in tips……really I barely make 25 dollars on a 10 hr shift because people leave 1 or 2 dollars. I’m a good employee, I love my customers, I love serving but really????

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gia September 23, 2014 at 9:29 am

Some friends and I visited the store in Huntsville Alabama and we were skipped over while sitting at a dirty table and and two employees argued with us treated us rudely and never served our table! I have reported them but I feel that these two should be terminated they give waffel house a BAD look!

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Joe Covington September 23, 2014 at 1:55 am

Well I can’t express my true feeling’s over this artical about asking a DPS Officer to leave one of your Waffle House restaurant in Grapevine, Texas. This is going to give your company bad press and this is not going to sit well with the people that eat at your restaurants or the police officers that eat there as well. See most criminals wouldn’t even dare to commit a crime or to enter a restaurant with an armed police office inside the establishment. See most folks see the police in a positive way and this is a factor that causes the public to stop at your establishments. But I guess your dumb fool of a manager saw it differently. If you are a smart company you will reach out and correct this dumb foolish mistake and do it quickly.

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darrell spann September 20, 2014 at 12:35 pm

I’ve applied at your location on several occasions but im having some problems with application being fully processed. could you please contact me soon as you get a chance to resolve this matter. my ss#xxxxxxxx/ dob 12/05/19xx

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candy potter September 18, 2014 at 12:13 pm

I worked for waffle house store #247 for over12yrs last yr I had to be off due to huge kidney stone they had to cut it out thru my back and cut my kidney so I was off over 6 months had never missed a day prior to this . Well shortly after that I was diagnosed wth stage 3 melanoma cancer. Had surgery now I take a med called intronA I have never just sat around so I asked if I could be door Corp. on weekends I got a straight out NO .. From the human relations girl no less, because she’s owner’s daughter she really doesn’t do anything except cause problems . I really am hurt at this because I worked my butt off for them ..she’s there 30 min. 2-3 days a week I dnt feel like I’ve been treated fairly . Thank you for your time

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Jim Collins September 14, 2014 at 7:10 pm

This AM I went to the Roseberg, Texas Waffle House and should have left after the first 10 minutes. I have been in many of your restaurants with a good to average experience. Today was terrible. The restruarant was filthy… my table was not clean when we were seated, syrup was on top of the napkin holder and table top. We had to ask the waiter to clean both. Floor was so dirty needing to be swept and mopped.
Food was good but service was less than average! For sake of future guests the complete restruarant needs a major cleaning and service needs to be reviewed.

Thanks

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Nita September 11, 2014 at 12:26 pm

I was just notified that a Texas Trooper was asked to leave your Grapevine Tx location in uniform because he had his gun on his body. It might be offensive? Guns not allowed? He’s a peace officer in the STATE of Texas! Your restaurant went TOO far! We stop at your locations when we travel Nd have for many years, as does our family! If this is the stance you take we will take ALL of our business elsewhere and tell everyone we know to do so as well. This item is going viral!

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Joe Covington September 23, 2014 at 2:02 am

Nita,

Thanks for your comment ! I’m with you 100 % !

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william white September 11, 2014 at 7:53 am

14991 Old Hickory Boulevard Nashville, TN 37211…,One of the worst WH in the Nashvile area. Why? I tip well for good service. This store has one or more persons that feel tips are a REQUIREMENT to eat there and provide zero in service…no second cup of coffee, cook delivers the food, server out in the lot smoking, keeps change from a bill regardless of the value, assumes everyone is there for their benefit. The waitress Cheryl leans over int customers space, smells of tobacco, gives poor service, expects as much tip as she can con a customer out of, has a sob story of gross dimentions to get more money for her “BS” story……I drive out of my way to avoid this WH and recommend that others stay away from from this total den of idiots!

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m di March 6, 2015 at 11:11 am

You are right we are not there for them but they are for us and they do have to wait on us now my wife works at a waffle house and has for many years she doesn’t smoke and is very respectful of customers wants and needs. No a waitress doesn’t always deserve a tip but Remember that all waffle house employees only make five something an hour plus tips now they get taxed on that plus tips as well as they have three dollars and some change taken away daily for food wether they eat or not. So I ask of you remember what they are paid is not fair. I believe that a small tip is warranted I believe you should judge your tip on quality of service not price of bill start at fifty cents and go from there now I promise you that my wife may not be a perfect waitress she does her best to please all her customers. And yet there are still customers that don’t tip because they are to cheap and she just blows it off but if you really want to let them know how they did are just get under the skin for being a total loss of space leave them change I don’t know why but they are more offended by that then no tip at all

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aminah April 13, 2015 at 8:24 am

Correction in the state of Alabama waffle house employees make 2.92 an hour and the meal credit taken from check is 3.15 a day whether you eat or not…..hmmmm that’s more than an hour of work

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worker June 7, 2015 at 5:20 am

I work at waffle house and only make $2.28 an hour and $3.00 a shift is taken out for meals even tho I dont have time to eat. So what if she smelled like smoke some people smoke and some people have B.O. Some people tip and some people are rude assholes and go out to eat running their server to death and leave change because the server was busy and the person wouldnt ask for everything at once. If you need something every time the server comes to your table STAY AT HOME….you forget who cooks your food…I wouldnt piss them off.

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Antoinette Cusic September 2, 2014 at 9:58 pm

I am from Killeen Texas I like to know is some day if there will be a waffle house here in Killeen or Harker Heights Tx the closest waffle house is in Austin Tx. When I travel to other place I always look for waffle house for breakfast for my pecan waffle all the food is great. I believe Fort Hood & Killeen & Harker Heights be a great place to have one beside having IHOP & Denny’s. Just give it some thought……

Thanks You……
Antoinette Cusic

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mike August 31, 2014 at 8:06 pm

Music is so loud in this store you cannot communicate with the employees to order. 7th pm store number 1723 no manager no supervisor.

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keri crawford August 17, 2014 at 11:18 pm

I worked at waffle house for 3 weeks and they held 66 dollars out my check sayin thats what i made in tips and the last check i just got said 122 dollars for tips that is crazy what do i need to do about it

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Victoria February 6, 2015 at 12:00 am

That is how they tax your tips. They didn’t take it from you. They add it in to your pay tax that amount then take that amount back out. That way we don’t have to figure the taxes on our on

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Mrs . Edwards August 13, 2014 at 6:34 am

The waffle House in macon ga on the corner of Pionono and Rocky Creek has a serious bug problem. They are crawling all over the high counter and tables. I have seen people leave and not even want their food because of this problem. I will stop giving this waffle house my business if this is not handled. Can someone say a call to the health department :/ #SAD

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Dondi Dillon August 8, 2014 at 5:54 pm

I just left the Waffle House in Roanoke Texas. I called and ordered a patty melt and hash browns to go. When I got there to pick my order up the waitress said it would be $9.29. I told her all I had was a Patty Melt and hash browns. She advised that they charge a 10% charge for to go orders and extra for the scattered smothered and covered hashbrowns. This is highway robbery. I could have gotten the same thing at IHOP cheaper. I will never go back there again. I know it took them so much more time to make a to go order. 10 percent is ridculos. 9.29 for a patty melt is robbery.

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esther April 14, 2015 at 12:41 pm

You’re an idiot!!! I suppose that you were going to tip that waitress 10% or better, yes? Doubtful you even considered it. That waitress has seated customers, and despite the fact that you believe the world owes you something, she doesn’t get to stop what’s she’s doing to focus,solely on you. So, while she is attending to her tables (that probably understand that she is working her ass off, she is also doing all of the same duties, with a few additional steps, TO GET YOUR ORDER IN AND PACKED UP FOR YOU SO THAT IT WILL BE READY AND CORRECT WHEN YOU BLOW IN TO PICK IT UP! Waffle house servers do all of the dishes, bussing, prepping, stocking, tickets (must know all of the prices on the menu by heart and she is tested daily. WOULDN’T WANT HER TO MISS EVEN ONE EXTRA WHEN SHE CHARGES YOU, WAFFLE HOUSE IS SERIOUS ABOUT THEIR HIGHWAY ROBBERY!!!!), and she also gets to deal with ridiculous, self absorbed, idiots, like you, that stand at the cash register, IN A CLEARLY FULL RESTAURANT, and complain about things like the price, as if she should have given you a discount because you are special and worth her job, or because she has any control over the prices! So, while you are causing a scene and wasting her time, she was probably giving her attention to you, who was almost definitely speaking to her like she was shit, instead of to her tables,and her paycheck was probably effected by at least several dollars. Tell me, why should you be able to rob her???? Next time you place an order at any business that deals in the exchange of cash for services, ASK THE PRICE BEFORE YOU COMPLETE THE ORDER!!! That way, you only waste a few min of someone’s time, and you can move on to feel self righteous another day. Btw, that ten percent is HER TIP MONEY, AND SHR DOESN’T HAVE A CHOICE ABOUT ENFORCING IT EITHER! Her tickets are audited and as I said before, you aren’t worth her job. The company made the ten percent service charge a mandatory part of her tickets and it is a good thing because people like you that have time to bitch and moan over every little thing, all the while feeling completely justified not tipping for services that only you benefit from, or for the fact that people refrain from spitting in your food (if you have clean food, I’d consider that a win, and tip, because you are the kind of person that is always going to be expecting something free and people to bust their ass for you for free, and you’re never satisfied and you’re such a miserable person that you fill spaces with negativity and if you open your trap, you also fill it with painful ignorance!!), take yourself back to the drive through, get your big ass behind the wheel, sip your 94 ounces of diet Pepsi, and shut the hell up!

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SHANNON July 31, 2014 at 11:35 pm

I feel a bit weird writing this because I’ve never written to any company but something happened at the WAFFLE HOUSE on Westinghouse Blvd Charlotte NC this morning that had me so angry and humiliated I just wanted to get out of there as fast as I could! I am a huge coffee drinker and I’m not even myself in the mornings until I get to Waffle House and have my large to go coffee. I’m lucky that I have several of the places in every direction but the one on Westinghouse Blvd is my favorite. The ladies in there have me smiling every morning and although I don’t know any of them personally, they still make me smile and feel welcomed. With my coffee I need 9 creamers and when they see my car pull in it’s right on the counter waiting on me! Yummy! Since I waited tables most of my life, I always tip very good. I’ll bring in a $5 and I’ll tell the ladies just keep it and sometimes I’ll give more. All I want is my coffee and those gals make it almost as good as Jesus’s tears! Well today was different and because of something said there, I won’t go back EVER! I walked in atm5a.m. As usual and I didn’t see the ladies who were usually there but instead a20 something girl and a young man waiting the tables. I sat at the counter to fix my coffee like always and the waitress stood there and said to the guy “do you want her?” And he said he didn’t want to step on anyone’s toes so he would do it only if she wanted him to. I’m just sitting there while this is going on and finally I said “it doesn’t matter because I just get coffee to go”.. This is where I got mad. The waitress, right in front of me said “oh well you take her”….I just blurted out that it wasn’t a very nice thing to say in front of a customer and I let her know that what she just said made me feel like my order didn’t matter and I didn’t matter! After I said that she just smiled and laughed! So I finally got my coffee and when I got up to leave I gave the guy a $5 to keep because he made me feel comfortable and that girl got zero! I won’t go back to that one unless she is gone and I hate it because it’s my favorite Waffle House!!

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pamela ulmer July 21, 2014 at 2:51 am

I was told this is how it goes as far as disciplinary… 1st offense write-up 2nd offense- 1 week suspension 3rd offense-termination. How I go from write up and didn’t even give me a copy of the write-up but anyway how I go from write-up to termination all in the same day

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A. Stafford September 10, 2014 at 2:17 pm

Ikr? Waffle House in Indianapolis opperates on a “do what I say not what I do” system. Joe Meyers is the Unit manager at the Southport location and he tries to humiliate his employees every chance he gets. This store, #434 is currently under investigation for several things. I wonder how management gets away with shortages on the cash registers weekly and continue to blame the sales people for the shortages with no proof…..even with the cameras rolling??

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pamela ulmer July 21, 2014 at 2:42 am

I use to work at waffle house #759 in Laurel,Ms . I was fired today as the unit manager lied and said a no call no show which I did call she just didn’t make the effort to talk. My truck broke down on me July 17th 2014 I called my job Friday to speak with the unit manager Melissa to let her know I was going to be late because I had to walk she asked me why and I told her she said I will come get you cause it’s going to rain and she came she also brought me home now with the smart ass words her district manager Vicki had to say I am very well aware that it’s not her job to make sure I get to work so anyway I called waffle house Saturday July 19th 2014 at 1:05 p.m. to speak to Melissa I heard the waitress say pam wants to speak with you I then heard Melissa say tell her something but I couldn’t hear the rest causes of other voices coming in so I’m still holding the phone waiting on Melissa to get on for maybe 5 more minutes from the time I called next thing I know someone hung up the phone I’m thinking she was coming since she already knew why I was calling in the first place she never came so after a while I left walking it started to rain I turned around and went back Melissa told Vicki that she called me which was a lie Melissa never called me back but if I was able to drive my truck and was running late yes she would be quick to call me then. I truly believed that was done to get me fired. Michael Pritchard has come to work late even had more no call no show than anybody I know smokes weed outside on the back and with Melissa as well there are rumors that they are sleeping together best western is where it’s at. I’m sick of all the favoritism shown at the waffle house #759. I haven’t met a unit manager since Johnny Ratcliff who is head strong and can’t hold down their own position because they’re to busy trying to be everybody friend you don’t work to make friends when you start doing more for others out the ordinary that creates a problem either treat people the same or find another job. What need to be done is a drug test on everyone including the unit manager she does not need to be working with those herpes outbreaks around her mouth talking about Mississippi climate a lie I been here 35 years and my mouth have never broken out with blisters or open sores tell you a lot about where she put her mouth that’s nasty and the health department needs to be contacted as well as OSHA. Why is she holding a employee bonus check from him. Why is Michael Pritchard getting all the cook hours and can’t cook without burning up food I mean every time he cooks and she wonder why the food cost is high. Tell me how a waitress can leave work a whole week come back and get paid for the week she was off and for the week before hum. Tell me just because certain employees won’t be your snitch or do your dirty work for you knowing you gone lie and say you didn’t say it or if you do something and they call the hotline on you why is they hours or days shortened. Tell me why a black person can come in do an application and don’t get called but a white person is hired a week later. Two weeks ago I was coming in at 2pm and another waitress was getting ready to get off tell me why as soon as she saw me she went to clock out and starting walking out the door dirty dishes on the table floor dirty fills not done trash overflowing and Melissa was right there and didn’t say nothing I had to tell het to come back and finish her side work. Now if that was me walking out the door like that I would’ve been wrote up or fired. I never bothered anyone I always came in done my work and tend to my customers yes I talked laughed with employee and customers who doesn’t this has been ongoing for too long if anything she needs to be firing those that don’t come to work calling out every other day sometimes don’t call at all I was a no call no show but I called at 1:05 p.m. Saturday July 19,2014 she told her district manager she called me she lied Melissa never called my phone I tried to talk to Vicki to explain that rude ass woman didn’t want hear nothing I had to say told me I never called and I did I never talked to Melissa no I didn’t cause Melissa never made the effort to come to the phone or call me like she does when I’m late Vicki told me I was suppose to get fired what do I want her to do and laughing while talking to me she was so rude and very unprofessional but God don’t like ugly and that waffle house and everybody in it going to continue to go down until somebody start standing on their feet and speak up and that’s what I’m doing now. I got a no call no show even when I called and other people can call out or don’t show at all come late and they still have a job now tell me I’m wrong

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Michael freeman July 20, 2014 at 12:26 am

Yes my name is Michael Fletcher. I am from Portland Maine. I visited the Waffle House today on highway 9 in boiling springs sc. I have never eat in a Waffle House before. I was in town seeing family and have been on the road for 2 days. The place was packed but I could smell the food cooking. I thought twice about going in but I did any way. I entered the store and was greeted as soon as I walked in. Then my server come over a little blonde headed lady think by the name Jessica. She come over right away and got my order. I thought as busy as they were that the food and service wouldn’t be that great. I was wrong it was a great experience. I got my food and was eating then I had a young man come over and talk to me. Didn’t catch his name but he was a taller young white fella. He said he seen my army hat and come over to thank me for my service. Come to find out he was a veteran his self. Not only did he warm my heart but the Waffle House warmed my heart just knowing that they hire veterans. I just want to say thank you to Waffle House him and my server and I will be back to see Jessica my server and I hope the young man is there when I return thank you all again

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kathleen jett July 17, 2014 at 2:46 am

I don’t even know where to start…

From a pill head assistant manager that thinks she’s managwr
to a horribly abusive cokehead 25yr old manager that acts like a child and is disorganied
To the cooks that smoke weed on the clock wit the customers that come in
to the old lady half awake probably Odin on her Xanax overload…
to the other Mexican cook that smoke weed on the clock and who knows what ELSE..if u r new and Ger one order wrong he acts like he didn’t hear the order so by the time u finally get to asking him where the he’ll ur tables food is he still acts like he can’t hear u or he said it’s ur fault and u never called it…OMG

So much more….STORE #351 WALNUT ST CARY NC
I think the assistant manager smokes crack with her daughter before work and they r always late and look strung out….her daughter insisted to the mother I was drinking in my car for two hours with a black guy on the clock on my second day…..which (come on) I didn’t…
Yet her mom the assistant manager refuses to review the tapes so I can prove I didn’t;her names Rhonda…. Justin the manager comes in at nigh nigh try cause our receipt paper ran out I tried to make him aware with my orders getting made problem with the Copland he tells me to chill out and speak louder yet I had to scream pull 5 Bacon 4 times before the Mexican cook would when put his gloves on…..Justin also comes in everyday and tells u everything u do wrong and talks nonstop about needing to see improvement and why don’t I have my hat on when it’s his job as MANAGER to get me one… OMG I could go on forever but I. Won’t I’ll just leave with I’ve been trained in exceptions customer service which wh has no idea what that is…..this nice couple come in I get there order and drinks have to call it 3 times b4 the cook would budge he Forgot HER WAFFLE WHICH SHE ALWAYS GETS AT THE SAME TIME AS HER DIDN’T CAUSE ISLAND SHE LIKE S EVENTING ALL HOT AT ONCE……MOST Ppl dO..but yeah I went out side where the cook and both managers were and told him in front of them that he forgot her waffle so now she wants her whole meal cooked over and the response I get from Justin is go and take the rest the night off… WTF!!?. where the hell did that come from?? So I just at that point said screw it and quit…. I Kathleen Deanna Jerry will not work at a place where I am disrespected nor a place that doesn’t beloved is customer service and Justin,Rhonda,Lizzy if u read this I hope some thing clicks in talks heads so the Cary location dpesnt go down the drain….for all u hoping to apply ,DONT
HOPING TO SIT DOWN AND HAVE A ENJOYABLE EXPERIENCE. you wont
and if u do apply or go to eat expect rudeness ,cold food ,overcharge ,discusting store/bathrooms, bugs and racism… as far as for me…waffle house is just a thing of the past I’d corporate doesn’t swoop in soon and replace all these noncaring. Workers/managrs
If I don’t get a call from some one soon image go to the labor board soon so place call me
919- 455- XXXX

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vickie gainey July 7, 2014 at 2:36 am

I have a 6min video of my family’s experience at the Lumberton NC location. Food safety and handling issues. Very poor!

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dakota July 1, 2014 at 4:23 am

i got banned from waffle house cuz i broke of with a waitress there i don’t think that’s right i get banned from it who agrees with me

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dakota July 1, 2014 at 4:24 am

*broke up*

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dakota July 1, 2014 at 4:27 am

i think corporate should remove my banned name because i don’t think it’s a real professional business when you get banned for breaking up with a employee from waffle house if there was a fight at waffle house i would understand but i don’t think it’s right

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m di March 6, 2015 at 11:27 am

I was banned for telling district manager in tarpon springs Florida that he had no right telling my wife that he was a better man for her then me the asshole don’t even know me and is continuing to sexually harass other waitress and corporate has the nerve to bann me join me in my lawsuit for defamation of character if we all banners together we can get rid of this greedy corporation

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Farrah Barnes June 7, 2014 at 5:34 pm

I would like to speak to someone from corporate. I live in bowling green, ohio 43402 and last night around 2 am I had the police called on me when I suddenly felt really sick and canceled my order of food. I couldn’t eat and I could barely keep head up, I asked my waitresses to cancel my order and she brought her manager out who was very rude and the only thing he was worried about was his money for the food. I didn’t touch the food, breath over it, look at it or anything. He refused to cancel my order and insisted that I paid for something that I did not touch, see or want. It was the worst and most embarrassing moment. I’ve never experienced such an event. I felt harassed by both the manger and police who weren’t caring about a thing. I would have been taken to jail for not being able to eat and canceling my order. Does that make any sense? I’m highly upset with waffle and I would like for someone to contact me IMMEDIATELY. I am a loyal customer of waffle house, it’s a small college town and I’m highly upset. (419) 378 XXXX

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Edgar June 7, 2014 at 2:53 am

Waffle House #1485
Wow in my years of going to waffle house this has never happen until tonight, which ruin the end of the night for me. The server or manager who ever it was harassed me and my friend because we didn’t leave tip. She went all the way to our car and started screaming us, blaming us that it was a slow day. It’s not our fault, and the other server was smoking outside saying we won’t serve their asses no more, dont worry waffle house we wont ever go to a waffle house again. That woman was so rude and I hope you call her out for chasing the customers outside. If the service is not great I am not obligated to leave tip. This is just bad management, and something should be done before she drives all your customers away. Very rude never going to a waffle house again.
Waffle House #1485

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nick June 1, 2014 at 11:44 pm

Hey im curious why the change in not allowing law abiding citizens conceal their weapons with permits. Just sit and think for a second you have media stating that weapons are no longer allowed. You have the small percentage of criminals say hey I wont have any opposition if I go in there and point a gun at everyones face. A criminal will go where they think it would be easier to get away not to mention you will lose the business from those who conceal. The first thing they will say is my pistol isnt allowed so why should I support them. I would rather take my family places that theres a possibility of them being protected vs those who say no weapons allowed. Criminals and robbers are just that theres no care for what they do if they are felons and have a gun what makes you think they will abide by your new policy

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Ginger May 27, 2014 at 2:47 pm

Instead of placing my complaint as a former employee of store #2044 Merrill Rd. Jacksonville Fl. I will instead post the text I sent to the District Manager Selma Charles, that has already had customers as well as employee’s file complaints on her to the way she belittles and humiliates her employee’s in front of the customers as well as coworkers. I have worked for waffle house on and off since 1989 trust me I know “the waffle hoouse way” I know my job and she has been with waffle house for 2 years and does not know half of what a district manager should know. The following IS what I sent to her regarding the day I quit. No response back needed…. I just have to let u know that I am still bewildered by the way you treated me and talked to me on Monday and Tuesday. I literally worked myself into the hospital trying to do my best and work my butt off for you. I worked
worked any day or time you asked, I did any job you asked of me with no questions. And in return you cut my hours to 14 per week knowing I was homeless and living on a hotel. But I thought you should know that on Tuesday when I left I went straight to the hospital with a temp of 103.3 and massive kidney/bladder infection with 7 kidney stones trying to pass and have been in the hospital since yet still showed up to work for you that morning only to be humiliated and belittled in front of customers as well as my co workers for absolutely no reason. You just assumed I had said something when all I was doing was calling my husband to tell him I was off on Wednesday and needed to go to ER. And o do have the medical records to prove this. Although I say I don’t need a response I would love to know what I did to deserve to be treated on such a manner and be told o didn’t deserve hours when I know for a fact I did my job correctly as well as the work of several others. : Lastly that proves to me that hard work and dedication means nothing to you, maybe had I had my head up ur butt kissing tail instead of working hard you would have appreciated me a little more.

I can assure you that those complaints fall on deaf ears. She wasn’t even woman enough to give am explanation……. Please understand she was on a tirade because the coolers were nasty and please keep in mind she did have a legitimate complaint but not toward any server her complaint should have been with her Grill ops….the servers do not even look in those coolers, but I did get on my hands and knees and cleaned all the coolers while sick and didn’t get so much as a thank you. Instead was told I was useless and didn’t deserve hours because I debated her on the cleanliness of one cooler that was on the previous day spotless. I have no control of what happens when I’m not there.

Please someone needs to do something about her before she runs this brand new store into the ground by making ALL of the good employees quit.
Carl Black please call me. There is much more that need to he said.

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eileen May 25, 2014 at 12:50 pm

my daughter works at waffle house in diamondhead,ms…unit 1040 and shift manager,David, is a jerk and cut her hours because she took off for her highschool graduation..he sent her home early one day because he doesnt like her voice..if this is the kind of people you hire i feel sorry for the people having to work under him!

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Beverly May 17, 2014 at 7:53 pm

Went into lake Wylie,sc 29710 location and have never seen such a nasty place. Food all over floor, trash cans over flowing. Just nasty! Hate to see it shut down by health inspectors. But if they showed up, they would. Awful.

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m May 14, 2014 at 11:06 pm

Mr.Blake Parker+( other bosses) is A very disrespectful boss ,he needs to br fired or he will be reported soon for mentally abusing their workers , whatever he is doing is A mental abuse ,disrespect,some kind of racism or something and even animal don’t get treated this way … I want to see improvements someone need to do something about that or I will do that and report that maltreatment where it should be reported!!!!!!!

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a May 13, 2014 at 8:14 pm

Lawrenceville Georgia is the worst ,bosses are treating menagers like garbage,something will be done soon .

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a May 13, 2014 at 8:12 pm

Managers work 24/7. No time to sleep ,eat ,family etc. ,all they get maltreatment from bosses ,disrespect,paying for every missing dollar even if it’s not our fault and no one do anything about that it will need to be reported to department of Labor or other I will be doing so if no improvement from my boss.

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guess??? May 13, 2014 at 8:05 pm

I would like to warn you that if the boses don’t start treating their managers with respect and don’t stop abusing them ,using them and taking their anger on them or even worst “racism” I will report some of the stores or the company to the Department of Labor for it ,Racism and non human treatment.

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twist36 May 12, 2014 at 5:04 pm

I eat at the Waffle House in Diamondhead,Ms..The unit manager there named David at unit 1040 is very mean and rude 2 the employees..the way he speaks to them is very offensive and I doubt I’ll eat there anymore.

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concerned server May 11, 2014 at 11:50 pm

I work at unit #794 from what I hear, before our current Manager took over the store, the store was short a lot of money(like $4,000) and now the owner of the Store Al Crear is making him pay them back and he can not quit until he pays them back or AL will press charges on him even though these shortages were there before he took the store over…Can he do that??? And he also made him pay back some fake $100 bills that came through it’s almost like this man is working for free…I’ve worked for Al for years n I know that he has scammed a lot of his employee’s…this is a franchise store by the way

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tony p May 11, 2014 at 11:45 pm

I took my family of 16 to eat today for Mothers day,and upon entering the establishment I was greeted by an older woman(did not get her name) and informed that she would have to call “Cris”due to her not wanting to handle so many people.I could not believe that she would have the audacity to speak so forward as she did.I just told my family we should leave.we walked out and went to eat elsewhere.I have never eaten at a Waffle house,and will not ever eat at one again.The service was really out of there.You should have a talk with you alls employes,about serving professional,and not to be rude like they were.this location was in Galveston Tx.off of 61st.

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Megan Jones May 4, 2014 at 4:52 am

I worked at #1051 in murfreesboro, tn. I was fired due to a rumor that I was giving free food away and only charging them for a drink. Karrie is honestly the worst manger I have EVER had. If she doesn’t like you, you don’t get hours. If you’re not on first shift, she thinks you’re crap. She makes us pay our drawer shortages. She charges us to take our EMT Togo, but she will randomly come between shifts and take home food without paying. I always charge my customers for their meal, ALL OF IT. Karrie wouldn’t listen to my side of the story at all. She called me a liar to my face. She demands respect but doesn’t respect her servers. She has recently barred me from her store(which my roommates work at) for no reason at all. She writes up her employees for stupid rumors or stupid reasons. She recently wrote up one of my roommates for sitting up at work for two hours before her shift because our other roomat e goes in at nine and to save gas, she sits there until eleven. I have paid AT LEAST $200 in drawer shortages. Karrie also yells at her employees and talks to them like they are dumb and don’t deserve respect. Karrie is ridiculous and needs to be fired! Many of my old regulars REFUSE to go to Waffle House because of her.

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ryan morris April 30, 2014 at 8:32 am

i was working at store 1081 chris m is a joke for a manager. i was being sexually harrassed by a female employee and just because he likes to let them rub on him doesnt mean everyone. he drinks on the job allows employees to smoke weed there, people was asking me to buy my pain management pills, jasmine fights customers calls them white b***hes but gets angry if they repsond with the n word and tries to beat them up, they all sleep with eachother in the parking lot and it has to be on the camera but he still does nothing, he hiresmainly black people i was one of three white people there. my wife got threthreatened by jasmine and she ran out and jumped on our car pounding on windows trying to break out the windows. yo yo harrasses the customers for tips saying she needs 250 for rent and they need to tip her and if they dont then she yells at them and tells them they shouldnt go out to eat if they cant tip the waitress. yet she barely serves them and leaves tables dirty. the employees always argue in front of customers or rub all over each other. this place is a joke and i had to walk out. chris the manager told everyone that i had to go the mental institution. which is against privacy act. this place should get all new employees and management.

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Roger May 17, 2014 at 11:34 am

You should file a harassment law suit against the manager and the corporation.Thees acts are in violation of state and federal labor laws.

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carol baker April 24, 2014 at 10:40 pm

Im sitting in the Ponchatoula waffle house and Im very discusted at my server’s appearence. Her uniform is filthy and she is going from serving to cooking to taking money at the register. Time for staff neeting!

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Upset Customer April 18, 2014 at 12:27 pm

I went to Waffle House in Montgomery ,Al the one off of Myteline exit beside Liberty Gas Station about 2:40-3:00 am and couldn’t place a order because 1 of the staffs was asleep on the table , the other was asleep in the restroom and the cook was outside sitting in the car watching me sit inside . I sat there saying excuse me for about 5 or 10 mins before getting help. I need someone to contact me ASAP about the treatment that I received not to say I was on lunch break and got wrote up for returning back to work late. Contact me ASAP !!!!!!!!!

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corey April 14, 2014 at 10:36 pm

I tried to place a to go order over the phone at the hwy 34 Newnan location on a Monday evening. The cook that answered the phone stated that he didn’t have time and I would need to come in to order. I’m a Sales manager for Toyota and I would never tell my customers that I did not have time for them. You need to take off the website that you can order online.

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jean April 13, 2014 at 7:04 am

I wouldnt recommend anyone to visit the waffle house in manning sc there is a girl that has been working there a while now. She has been rude. In the past and nothing was done about it and she alwsys has a nasty addtue.but sents she works with family members. Nothing has been done bout it. Just like a problem acured this morning with her nasty addtue and her slander customers names. And calling the lady a bitch on the phone. I really think cc something should be done about this rain girl. I dont see why they keep people like that there. Like I said this is not the first time this has happen when will something be done bout workers like that.

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chris April 9, 2014 at 11:03 pm

I don’t know where these complaints are coming from. I have eaten at dozens of waffle houses all over Florida, Georgia, North and South Carolina. all in all the service and food has always been good to great!

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annoynomous April 9, 2014 at 5:00 pm

I work at the waffle house every morning I’m woke up by people texting me asking if I want to to buy drugs I go to the waffle house to work not buy drugs and this is coming from people I work with….. nothing is getting done about it. I ask and ask and ask to b transferred the manager tells me she will think about it and doesn’t never get back with me. I feel like I’m being used for others satisfaction. Either something’s gotta give out I’m quitting. Then today a co-worker was suppose to show up and pulled a no call no show so I tell a unit manner she comes back at me with… you’ll b fine. What kind of crap is that. This is getting to b a bit stressful guess nothing’s going to get done unless I go through corporate.

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kristen April 9, 2014 at 4:18 pm

I visited the waffle house on exit 5 in North Augusta, SC last night around 12.there was only one cook and one waitress and they were fairly busy.Myself and three others set at a table for 10-12 mins. and still had not even been asked what we would like to drink.Although the waitress was very nice and informed us that she was the only one and there will be a wait.After waiting the 10-12 mins we decided to go elsewhere.which made the restaurant lose money and the waitress lose money seeing as she works off tips.As we were leaving,we asked the waitress where was her boss and she said she wasn’t able to get either one to answer the phone.This is ridiculous customer service and unfair to the employee.This location is right off the interstate and it just so happens to be the week of the master and a big concert was held that night and they only had two employees working.Is that smart??

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kristen April 10, 2014 at 2:50 pm

Exit1

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Joseph Hamilton March 31, 2014 at 10:08 pm

Waffle House #1081

I will never eat at another Waffle House again as long as it is being managed by a lady name Sandra. This manager spreads rumors about anybody to her employees and even talks trash about her employees to other employees. I would like to just have my breakfast without hearing her disrespect others. That is some manager that they have at this location. As long as she is managing any Waffle House I will no longer spend my money at any of the locations in my area. I will spread the word and let everybody know what type of company the Waffle House is becoming. As long as they ha e managers like this they need to stop selling food and become a TV show. I hope that somebody gets her out of the Waffle House and make it a place to come enjoy your food without seeing a drama show at the same time.

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Dan March 29, 2014 at 2:14 pm

I have a friend who works at waffle house, she told me someone just quit, I was working two jobs already in retail and looking for a change so I went on down to the waffle house and talked to one of the managers I told her about my other two jobs and told her I am looking to change my Friday Saturday Sunday job but not for a night shift job, she was all nice and sweet and saying that will be fine honey I will put you on first or second shift but occasionally we might need you to do a night shift, i said ok I dont mind occasional anything, so I handed my notice in at my Friday thru Sunday job and started waffle house training the following week. All through the week they talked about putting me on first or second shift, untill the day after I finished my training, then the other manager calls me and said we are going to start you off on third shift, I said what ? We already talked about this I told them I wasnt looking for a night shift job and they said thats fine ? She said well its just part of the job everyone wants first or second shift so we have to give you third shift because you are new. Then she said in a mean tone of voice, if you dont want to work the shifts, you can go back to your other job.
What kind of BS is that ? You dont hire people on the pretext of 1st and 2nd shift then spring nightshift on them after they quit their other job like some of of sneak thief. This is my life and my famiy we are talking about I have 3 children between 2 and 8, my husband already works 12hr nights at the weekend, we made it work by me working those days and him those weekend nights. This is a warning to you all if you apply for a job at Waffle House, be aware their managers are sneaky decietful and unprofessional and they will blatently lie to you until you have quit your other job. Well I can tell you all, they put me on their schedule for next weekend Friday Saturday and Sunday 3rd shift.
So… they can whistle for their third shift because guess who will be at home with their kids all next weekend and not answering the phone. Waffle House just wasted an entire week training me because if they had been honest from the start I would have told them a week ago, thanks, but no thanks because I can’t work 3rd shift. They think they can force me into a corner because I already quit my other job, well I got news for you Waffle House, I am already looking for another job. I have customer service awards, cerificates, tie pins, letters of appreciation from store managers, I was associate of the quarter at one of my retail jobs in January, I was salesperson of the quarter last december at my other job (My credit card applications are 300% higher than any of the other associates) I can take my pick of these corporate sales associate jobs, when i show them my credentials they cant wait to hire me. Waffle House, You can kiss my a**. SUCKERS

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Jesus Reyes March 23, 2014 at 6:57 am

I visited the Waffle House Number 29 at Roswell road today at 6am.First thing i noticed was all the employees hanging outside on the back of the restaurant smoking canabis ( trust me you could smell it from 50 feet away) then while waiting to make the order one of the waitresses came from outside and started to argue with the cook using profanity very loudly,also the restaurant was very dirty,there were dishes all over the place,the floor had not been clened and most of the staff seemed to be high.Food was mediocre,the famous grits were so watered down that you could drink em.Please have the local manager correct this problem.

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Fed Up Server March 23, 2014 at 3:20 am

I worked at #1051 in murfreesboro, tn. I was fired due to a rumor that I was giving free food away and only charging them for a drink. Karrie is honestly the worst manger I have EVER had. If she doesn’t like you, you don’t get hours. If you’re not on first shift, she thinks you’re crap. She makes us pay our drawer shortages. She charges us to take our EMT Togo, but she will randomly come between shifts and take home food without paying. I always charge my customers for their meal, ALL OF IT. Karrie wouldn’t listen to my side of the story at all. She called me a liar to my face. She demands respect but doesn’t respect her servers. She has recently barred me from her store(which my roommates work at) for no reason at all. She writes up her employees for stupid rumors or stupid reasons. She recently wrote up one of my roommates for sitting up at work for two hours before her shift because our other roomat e goes in at nine and to save gas, she sits there until eleven. I have paid AT LEAST $200 in drawer shortages. Karrie also yells at her employees and talks to them like they are dumb and don’t deserve respect. Karrie is ridiculous and needs to be fired! Many of my old regulars REFUSE to go to Waffle House because of her.

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Markiese Dandridge March 21, 2014 at 3:48 am

I worked at the waffle house store 724 n our division manager is very disrespectful n unprofessional she fired me cus of dicremination by association. .I got fired with no warning no write up jus taken off the schedule period. ..she thinks ima thug cus I wear hats n ima very dwn to earth person

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Kimberly T. March 17, 2014 at 6:46 pm

I went to the #696 location in Ocala, Fl, just passing through from a vacation trip, and stepped in my favorite spot to order a cup of their oh-so-awesome grits. Needless to say it was very busy, abd was just a struggle to even place an order. After taking my order abd my money I watched her check on three other tables before grabbing a cup of her own beverage and head out the door. I asked the greeter did I still have to wait for everyone else’s food to get cooked before someone would scoop my already cooked and ready grits into a cup? The greeter asked, “is that ALL u got?”. After asking another server to fix it for me, she quickly said “I have nothing to do with anyone else’s tickets”! So much for customer service! Thank god for the greeter who went and found my original server Tiffany, we learned that she misplaced my ticket and never called in my order (which was something she could hav easily done in less than a minute! Called and complained to the customer service line and hope for better experiences to rhose willing to take horrible service at this same location.

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Martha Fulwood March 17, 2014 at 2:07 pm

I will never go back to the Waffle House on the corner of Pio Nono Ave. and Rocky Creek Road in Macon Georgia and I do not recommend it to anyone again. We went on 3/15/14 and it was horrible. First we were ignored for the first 5 minutes or so, then some man In a pristine “Waffle house” shirt and several waitresses wandered out of the back. The initial waitress seemed to be disgusted that we were there to bother her. She called some other woman over to deal with us. When we ordered coffee we were served tea in a coffee cup. When we complained, we were served 1/2 cup each very thick, burned coffee that no one could drink. Upon placing our order, we were served horrible food. I ordered the “All American” with eggs over medium and sausage, the eggs were over easy and the sausage was raw. My husband ordered the “Bacon cheeseburger” thing and got a cheeseburger, no bacon. My son ordered the “philly cheese steak” thing and the meat was raw. My son ordered a waffle and one came with my order and both had burned black waste all over the waffles. We were charged $26 dollars and something for this terrible food. We paid it but you will never get another nickle from us.
You are probably wondering why we didn’t just leave. I wanted to do just that but my son and husband believed the initial mess was just an honest mistake so we should stay. It wasn’t and I will never be put through that again. AND, do you really want this on Facebook? I think Waffle House needs to rethink employees and management.

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Rich March 16, 2014 at 12:23 pm

I will never goto a waffle house again after last night 3/16/14 230am in austinburg, ohio it was my first time there since it open a few years ago so I wanted to stop and get sum waffles food was okay it was the staff what made me mad after everyone started leaving there was only a cpl of us left in there the 2 females working started spraying water and splashing water at each other and one of them come walking passed our table calling the other a wh*** so I said sumthing about it all that im a truck driver if I wanted to see crap like this I would go eat at a truck stop. Hell truck stop staff has more class then the 2 that were working for the waffle house then the one started calling me a drunk and everything they kicked me out I never got to finish my waffles or even bring them home. I tryed calling yhe manger or person in charge on my way home tye girl that answered told me no manger I said the person that told me to leave she said I cant believe you are calling me and harassing me like this …

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Elain March 9, 2014 at 7:52 pm

As of last year I stopped eating at the Waffle House in perdido key the one close to flora bama ! I own a business here on the key and at least twice aweek me and several of my coworkers would eat a late breackfast there ! Last time we were there the cook was rude our grits we cold enough that the cheese wouldn’t melt because we sent them back the cook came over to our table and he’s exact words I can’t do anything to please you locals! The floors were extremely nasty and talk on the beach is that all the employes are on drugs, I do drug test my employes and assumed that you require that also! The only reason I’m sending this email is because I’ve very disappointed that I cant bring myself to eat there anymore and it’s 5 minutes from my home and business !

Thank you for your time!

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anonymous February 17, 2014 at 2:28 am

I have been involved with the Bay St. Louis, MS unit fit quite some time. last year, the unit manager, Stanford Dahl, has had so many sexual harassment and other kinds of complaints from a mass number of employees. especially the younger females. the youngest I saw him harassing was 16. I have personally been sexually harassed by him and because I told him to stop numerous times, he cut my hours. of course he claimed I was a bad employee. last year, WH Corporate finally claimed to have done a formal investigation but, surprise, he’s still the unit manager. just a suggestion, corporate should really consider removing this man from your staff. I know from many sources and victims that are outraged by this are about to go to the media with this information. basically, they are going to tell all of these media outlets that you have let a man that has continually sexually harassed, verbally abused, and openly punished women who tell him no, continue to work at your store with no consequences. one girl was asked by corporate to be relocated to another store after she had enough courage to call the corporate hot line. she was basically sent to a WH 25 miles away because she “caused problems.” I hope that you can make an example out of him before the media and lawyers with lawsuits come along.

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Diane February 7, 2014 at 10:43 am

On Thursday, February 6, 2014, @ approximately 05:45 p.m., my sister and I decided to visit the local Waffle House in Dublin, Virginia. We do not frequent there due to things that we have noticed in the past, but we decided to go get a waffle anyway. Our waitress was pleasant enough, she took our drink order, and on her way to the fountain, she started rubbing her hand through her hair, and I noticed that she had on her outer coat, working in it. She brought our drinks, took our food order and announced order to cook. Meanwhile the cook was talking on her personal cell phone (germs galore), cooking peoples food, taking her gloves off and on, and handling the food. “Our waitress was at the counter taking money from the customers checking out. The cook went in the back with cell phone (still talking), “our waitress went over to the cook stove without washing hands, or putting on gloves, picked up the cheese with her hands (we order potatoes as well), and put the cheese on our potatoes. Now how germy and nasty is that?! I was taken aback. Handling money is germy and nasty enough, but to handle peoples food, and wonder why there is so much sickness…Well there you go. Needless to say, we did not eat the potatoes at all. We did not even say a word to the waitress. I think that she new. Unlike her, – we cared about her well being, and left her a tip. She did not think one thing about our safety by handling our food in her street coat, playing in her hair, or handling money. I had not been in that waffle house for two years, it doesn’t look like I will be going back there or any of my family members for a while. Also, I wonder why they won’t ever update the bathrooms there. Go figure.

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Richard Ray January 30, 2014 at 8:08 am

Milton Fl.store is kept freezing cold all the time
Check the cameras customers leave because of cold all the time they can’t take their coats and hats off to eat because the cooks want the ac on all night long.Pease check this.Your business is suppposed to be customer oriented but this ac is extreme.

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Waitress at waffle house January 9, 2014 at 3:04 pm

I currently work at waffle house store #859 in bowling green Kentucky the owner alright the manager doesn’t know how to talk to her employees. She pick favoritism she only gives curtain workers hours. I currently work with two girls who has to live in a hotel and she cut their hours saying she has no where to put them but then hire new people. We have multiple complaints from customers i serve about the way she talk to us. she take a girl on and off first and third shift knowing that she goes to college. i do not know what else to do nothing being done. She works on first shift and when other shift come in their job is not complete. this just got to stop

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Tammy Stufflebeam/Royce November 30, 2013 at 4:50 pm

Conny manager of mlk blvd Fayetteville Ar.
Was very rude to me i had my food on the table
She told to put my food in a to go box and leave i
Was not yet ready to leave the point is she was rude
Ive worked at two locations both Destin Florida and
Gainesville Florida i was taught never to be rude costumers
And another thing when i go in for just coffee they tell me its a two
Cup policy now so if you want four cups you gotta
Pay for to thats not waffle house policy or hospitality
You might wanta check into it

SIGNED TAMMY STUFFLEBEAM/ROYCE

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Tee January 15, 2014 at 2:52 pm

It is an two cup policy ONLY if your DRINK only! You pay for the 3rd cup

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josie carter November 30, 2013 at 10:25 am

We went to wafflehouse 11 30 2013 store 0370 in longview tx time 8:15 am the food was not good I have pictues my order was grilled bacon egg with cheese The egg was fry vert
Very hard and the bacon was not done and no cheese. I ask to have bacon to be cook which was good but they gave me eggs ti eat . I ask the waitress to bring me the eggs when the bacon is ready however the eggs back very hars it was like they were the same eggs place back on the grill. I have this meal all the time . I live in douglasvilla ga please call me 7706345747SK THE COOK TO REDI M

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Diana Smith July 24, 2014 at 3:34 pm

To whom this may concern,
I have experienced the worst customer service given by a Ms. Dana, the manager of the Waffle house in Buckhead Atlanta, Ga and have been told by a regular sitting next to me that she have a very unprofessional rude attitude towards the customers and the working staff. As a manager myself I could tell by the way she yelled constantly as she cooked and the expression of the workers that she is not a good team leader. I dont understand would allowsuch Iindividual to represent the Waffle House with such negative approach towards all employees and customers. The worst part about it is the regular customers excuse Ms.Danas rude behavior to visiting customers. Shame on whom ever allows this woman to continue to bully the staff and continue to be rude to customers.

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Bill Roark November 18, 2013 at 6:54 am

I eat at the same waffle house 510 N. State of Franklin Road Johnson City Tennessee, every morning between 05:30 and 0600. Today I came in and the server looked at me: no greeting or acknowledgement and walked past me to the back to clock out to leave.
I was prepared to wait 5 minutes for service. The store was empty minus one other customer drinking coffee. One of the regular day shift employees came in and gave me coffee and took my order. This type of behavior is unacceptable. I have frequented this restaurant for 3 years every morning. I may not come back. IHOP is just down the road. Regards. Bill Roark

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Sylvia DeLeon November 5, 2013 at 11:58 am

My husband and I arrived at #1628 location ,and was greeted b Morgan, server. We placed our order at 5:30am. At 6:00am my husband stood up to get attention, and get our coffee. Our server was busy co-cooking with the cook. There about six customers at this time. At 6:10am we got burnt waffles, which I rejected. We had ordered the all star meal.
Finally Morgan brought new waffles. We ate our waffles, then later when everyone else was served, even those after our arrival, came our all star meal cold. We looked at Morgan and I said oh bettter late than never. At 6:30am we finally left store. Gave Morgan our credit card and she said you need to pay at register, I will take it this time. By now I was very unhappy. We left and Morgan said have a good day. No response from us. Morgan stated thanks I will. After we left you could see Morgan talking to customers about us. We have been regulars at this location in Benbrook, Tx for over three years. It makes it hard to come back with servers and service like Morgan’s. She had a bad attitude an wants to run the service and cooking line at same time. She never brougt us our coffee or water . Our food burnt or cold.,….. What a waste….

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Yulanda October 4, 2013 at 11:48 am

On 10/4/13 my family and I visit your location in Arkadelphia Arkansas store 330 and we were called all kind of racial comments from the employees Carmen and Jen over us asking for hot syrup we were called n***** this and n***** that and on top of that the employees started calling my family and I b****es and h**s all because they got mad because we ask for some hot syrup. I had my kids with me and the way they carried out in front of my kids Im sure they didnt care I can tell that these employees are comfortable with what they do and say at this location because they were so comfortable with their actions. We asked for the manager Hidei i think is her name it took her so long to come out and when she did come out she tell us to get out of her store because noone will talk to her employees like that after I was disrespected so many times I than called her fat and lazy but never did we disrespect these employees the way that they did my family and I. They than called the police on us and I politely waited outside until the police came on the site. what they called the police for I don’t know because it was unnecessary I guess they thought we were going to just run away but no we didnt. This experience was so bad that even some of the racial customers got involved calling us racial comments and saying they was calling the police because we were not wanted here. I will tell everyone I know not to come to this location ever because of how we were treated and I am working on getting the media involve about how my family and I was treated because noone should be treated this way when they come spend their money. This entire team and management should be terminated for their actions because you don’t go as far as these employees went over some syrup. And if this is how you guys do business I can assure you I won’t ever visit any location.

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Jackie Fulbright September 25, 2013 at 9:54 pm

We visited the Lancaster,Pa on Lincoln Hwy.this morning and were very disappointed with the food ,service and lack of cleanliness .
I ordered my breakfast after our server finally decided to grace us with his presence, he didn’t act like he wanted to be there at all and when my breakfast arrived it was wrong , I guess it was because he wasn’t writing our order as we told him what we would like to have.
After it was fixed it was good as always but my husband was almost finished before I got started.
After I finished I went to the restroom, as I opened the door one of the female servers was in the ladies room , I said I’m sorry the door wasn’t locked and she said to me don’t worry I’m just drying the salt shakers with the hand dryer !!!!! OMG are you kidding me ?
I’m sure the health inspectors would have the big one too !
On to check out, our ticket said $ 14 .00 and some change , but our waiter re-added the check and said that’s $15.00 I asked what happened to what the check said and he said oh,I re-added and it’s 15 , so I figured just pay it and get out of there.
We travel year round rv’ing and are big fans and loyal customers of Waffle House , but trust me we will not be returning to that restaurant ever and will think twice before visiting others.

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