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Waffle House Corporate Office

Waffle House Corporate Office Address

Waffle House Inc.
5986 Financial Dr
Norcross, GA 30071

Contact Waffle House

Phone Number: (770) 729-5700
Fax Number: (770) 729-5999
Website: http://www.wafflehouse.com
Email: Email Waffle House

Executives

CEO: Walt Ehmer
CFO: Bob Moore
COO: Dave Rickell

Waffle House History

Waffle House was founded in 1955 by Joe Rogers, Sr., and Tom Forkner.  The first restaurant was located in Avondale Estates, Georgia.

In 1957, a second restaurant is opened.

During the 1960s, the company opens 44 more restaurants and begins to franchise.

By the end of the 1970s, there are over 400 locations.

The 1000th location is opened in 1997.

By 2005, there are 1460 locations in 25 states.

In 2006, the company finally begins to accept credit cards after being cash only.

In 2008, the Waffle House Museum opens at the site of the first restaurant.

In 2012, CEO Joe Rogers, Jr, is accused of an inappropriate sexual relationship with his housekeeper.  He is replaced as CEO by Walt Ehmer.

Today, Waffle House operates over 1700 restaurants in 25 US states.

 

{ 177 comments… read them below or add one }

Billy Burger February 1, 2016 at 2:20 pm

I am posting this for a friend who was a long time employee of the Waffle house in Bremen, GA and has been treated extremely unfairly by your management.

1. I was not made aware of any missing ticket books by management. I am being falsely accused of misconduct. I feel the real reason for my termination is the management’s preference to replace older employees’ younger employees and persons related to management and retaliation for reporting other inappropriate actions to their corporate office.

2. I have worked for this company for more than 10 years and never had a problem concerning my handwriting until recently. The new manger would seem to have me believe, that I was suddenly stupid and incapable of writing proper tickets after 10 years of experience of writing said tickets.

3. It is my contention that the real reasons for my termination were as follows.

1. New management wanted to replace older workers with younger ones and/or workers who were related to management. New management had sought to make me quit by making workplace conditions intolerable. I was constantly harassed and bullied by new management, work days changed without notice, job responsibilities changed without notice, false accusations constantly were made attributing wrong doing to me, where no proof was ever offered. When management was unable to force me to quit by making conditions intolerable, they made false accusations about missing ticket books and theft in order to justify firing me.

The Age Discrimination in Employment Act of 1967 (ADEA)
This law protects people who are 40 or older from discrimination because of age. The law also makes it illegal to retaliate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit.

2. As I stated above. I had worked for this company for more than 10 years at the same location. I never had any complaints concerning my handwriting in those previous years by any of the many other managers until recently when new management took over, I was suddenly being constantly harassed and it was obvious to me that the new management was trying to force me to resign. . New management would have me believe that I am suddenly stupid and cannot complete my job correctly after more than 10 years’ experience working for the same company.

3. Management had been replacing workers with new employees who were related to them. Employee who were related to the managers, were given preferential treatment over those who were not. One particular worker (Hilda) related to the district manager (Tabby Denney) was caught on camera stealing other employees tips off the table. She was not fired. Now they accusing me of “missing ticket books” and since I am not related I am falsely accused and terminated without any proof being offered.

4. Retaliation by management. Several months before my termination, I had to go to the doctor due to an infection on my thumb. I returned to work the and following morning I was told by the manager I could not return to work until I received written clearance from a doctor. I went back to the hospital and received said clearance from a medical professional and provided said written clearance to management.

Management refused to accept written clearance I provided them and refused to allow me to return to work. At this point I filed complaint with my employer’s (associate hotline). Only after filing the complaint was I allowed to return to work. Management’s harassment increased once I returned to work and they sought to terminate me in retaliation for reporting them. One of the mangers even said, “I don’t like snitches. I’ve never called corporate in my life” (April Waffle House manager) April also told customers and other employees that I was “highly contagious”. She spread rumors and seemed to know more about my condition than my attending physicians, who provided me written clearance to return to work. It was only after I made a compliant to the corporate office concerning management’s actions, that I was allowed to return to work.

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Anne Haslam January 31, 2016 at 8:46 pm

My husband I visited the Waffle House in Fort Pierce, Florida on 1/14/16 for breakfast. The service was quick and the food was pretty good. My mistake was using the ladies room. It was disgusting, and that’s putting it mildly. It was filthy, dated, old and in serious need of repair and a good cleaning. I would not have eaten in this restaurant if I used the bathroom before I ate my breakfast and saw how filthy it was. Makes me wonder what kind of sanitary practices are used in this restaurant for cooking, cleaning the restaurant and the wait staff. My husband said the men’s room was just as bad.

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Kelsie Roehrig January 30, 2016 at 11:47 am

My husband and I went to the waffle house location at 7715 Bardstown Rd, Louisville KY 40291. We arrived at this facility on 1/30 1200 AM. The restaurant was about half full and we were pleasantly surprised and figured our wait on food wouldn’t be too long, we were very wrong. There were 3 servers and 1 cook. The 3 servers argued for about 10 minutes before deciding to take our order. Then finally “Jane” took our to go order at the register. Jane informed us since they were “so busy” it would be awhile. We sat down and waited patiently. The cook and all 3 servers continued to argue about how busy they were instead of actually doing any work. My husband and I then noticed not one table had their food yet. The cook then made a loud announcement that “Ya’ll gon have ta wait cuz I gots to make a phone call”. The cook then left the cooking area. Instead of picking up the cooks slack the 2 of the servers just stood there, staring at each other. One poor server did decide to start making all of her tables food, which was taking her awhile because it clearly wasn’t her everyday job. Since 1 server was cooking and the other 2 weren’t doing much of anything except arguing and complaining about how busy they were people started to get upset. Customers started to take it upon themselves to go behind the counter and make their own drinks, grab their own coffee and utensils. We then realized that most of the people in the restaurant hadn’t even had their order put in to the cook and they were all their before us. My husband and I decided to leave because after the cook had been gone 20 minutes we realized it would be VERY long before we got our food. When we left sure enough the cook was standing outside… SMOKING WEED. Really Waffle House? I understand it can be hard to get good help but this is beyond crazy.

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Jackie January 28, 2016 at 9:49 am

I would just like to know WHY ON EARTH would you all discontinue STRAWBERRY & BLUEBERRY WAFFLES!!!!!!?!?!?!!! PLEASE BRING THEM BACK.

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slade Smith January 26, 2016 at 10:05 am

I called in an order at the Havelock, NC location and was advised I would be able to substitute my order. I then contacted the corporate office and was advised someone would write a “report” and I’m not sure what that means. What I need is someone of stature to actually call or email me straight away.

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william Mantlow January 24, 2016 at 10:39 am

Y’all fired me for freedom of speech . Shame on you. I never brought my issue to work with me and yet you fire a man who never missed a day in 4 yrs and 11 months. I was fired for being racist to muslims…..they are a religion not a race. I was told I could get a lawyer and fight this but I do not have retainer money ( I’m raising that now ). Every lawyer I talked to told me waffle house is in the wrong for this. My only wrong doing was I had waffle house listed as my employer , but none of those messages included mentioning waffle house , if I had not listed waffle house as my employer this would not be an issue. I really loved my job and you snatch it away from me because someone got their little feelings hurt in discussion forum that every one was saying bad thing back and forth to. I get singled out ? I will not let this rest. I do plan on getting the media involved if you can’t make this right . I only want my job back. This is not fair at all to fire a man who was even giving rides to other employees so they would not be written up or fired. Please open your hearts and realize y’all are in the wrong to take away a man’s job for expressing freedom of speech.

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Jill Rupik January 19, 2016 at 5:00 pm

We have always in our many travels gone out of our way to find a Waffle House. Our GPS is most helpful. We have always had friendly service and good food…….what a completely opposite experience we had last Saturday at tge Waffle House in Washington, Pa. From the moment we walked in we felt unwelcome. Our waitress came over never said hello or welcome to waffle house or my name is…just said ,”Want something to drink? Her curt behavior continued as we ordered and she impatiently tapped her pen. There were 3 of us and our meal was delivered at 5 intervals. Lastly no offer of refills was made and when she brought over our check ….she picked up my husband’s empty coffee cup…put the check.under the cup.and walked away. My husband who is a 20%plus tipper left 0! We will not be back.

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Sandra January 14, 2016 at 9:18 pm

Can’t understand why, it’s so much trouble for Waffle House to hirer someone to cook, and the cook is really great, they work him 40-50 hours a week and now they got him just 18 hours a week. You guys keep getting new mangers and they don’t know what’s going on. I’m gonna stop going to the Waffle House in Commerce Ga, and will make sure that I let everyone know that it not a place to go. Nothing like word of mouth. I don’t know why you just can’t let Will cook and leave him to it. He’s the best cook next to Bo ( when she cooked). And if I get my way you will hear from many more who are very disappointed in letting him go.

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Kipp Corrigan January 11, 2016 at 4:06 pm

This morning the wife & I ate at Waffle House on Tollhouse Dr. in Naples, FL. Disgusting is all I can say. So much garbage under counter, plastic glasses, paper cups, straws, smashed creamer packets, grease…I have pictures if you want them. Long-greasy haired dirty server. Waitress wiping silverware with napkins & delivering them to customers. Syrup bottles on a tray, tray had about an inch of liquid in it. Using one towel to wipe everything from menus to counters, seats, everywhere & Never rinsing it. Hard to believe in such a nice city you allow such filth. Only a matter of time until someone gets sick!!

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Angela Reid January 7, 2016 at 11:01 am

All I ever want is an order of hash browns cooked well with onion and tomato each morning I decide to patronize store #553 located at 4995 Old National Hwy, College Park, GA. The location is convenient and on the way to work. Time after time, I have experienced challenges and today, I have to address it. This morning I called in to order hash browns, cooked well with onion and tomato and was placed on hold. I reached the store location before anyone ever came back to take my order. I still ordered and informed them maybe the phone should be hung up because I am here now. I place an order as normal, received the order and the hash browns were not cooked well and I ask them to be cooked well. The order is then cooked as originally requested and returned with someones hair hanging from the to go container. Finally, I asked for a refund. I spent a well over 30 minutes of my morning (not including calling in my order and being placed on hold), dealing with Waffle House and receiving unsatisfactory service along with someone’s DNA. I have a laundry list of issues I could include in this post about this particular store; however, the only reason I will not is because I don’t have time. More importantly, the only reason I continue to patronize this store is the one familiar, inviting, and professional face of Ms. Gaenell, who never slacks, gets it right, and knows me not only by name but by voice as well (when I call in). Waffle House CEO, area managers, store managers; DO BETTER!!!! Store #553 organizational culture is unacceptable! Service and all!!!!

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Sidney Nudelman January 4, 2016 at 1:32 pm

We would like to let you know that we recently ate at Waffle House at Walterboro, South Carolina #770 and had a wonderful experience! We were greeted by Operations Manager, Nicholas Olena (also manages #656 and #660) who was extremely friendly, courteous, and he went out of his way to tell us about his background and successful association with Waffle House. I am a Waffle House regular club member and I collect WH merchandise/pins. We also bought several WH 2015 holiday mugs. Nicholas Olena definitely demonstrated his dedication and commitment to WH; he genuinely enjoyed doing what he was doing and had a winning smile! We’ll remember to stop back there again on our return trip.

Sidney and Debbie Nudelman

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Debbie Maple January 2, 2016 at 10:07 am

Me and my husband went to the Waffle House 1071 I Dawsonvillle , Ga . On Christmas Eve because it was the only place open pretty reasonable at least and ate dinner and we didn’t have a lot of money so we ordered the 5.00 plate apiece !! I am very diabetic and he’s the only works so therefore we have to watch our money closely for my meds and the bills !! I had gone on to the car and he paid the bill and we went home !!! I keep close tabs on our checking account and know exactly what the meal costs so when I saw it was 5 more than it should be my husband went to the Waffle House and asked about it !! He didn’t get a receipt at the time the cashier said it was busy and it would back up the line if he waited for a receipt so he didn’t which we never had any problems before !! The manager said he would check into it he never did so my husband wrote a letter and the lady from the legal dept called said she would return the money she didn’t !! I feel like this company just doesn’t care that obviously a waitress took it upon her self to give her self a tip out of our checking account !! The thing is if we had the extra money we would have given it but we didn’t !!

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Anon January 27, 2016 at 11:49 pm

If you have money to eat at a place where your server gets paid 2.17 an hour, you have money to tip, if not, go to mcdonalds, theyre open christmas eve.

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justin griffin January 1, 2016 at 4:34 pm

I visited the waffle house on springhill ave in mobile al. My food was cold and hard and the waitress over charged me i only got two all star meals and my total was 19 dollars and thats without a drink. The customer service was horrible so i call this morning to speak to another manager and she did not want to hear it she told me to call another time i will not visit that location again and im very upset about my order. They really need help !!!!

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Cierra Brinkman December 29, 2015 at 2:15 pm

I address this comment specifically to the Corporate Office. My daughter works at the Waffle House in Caryville, TN. On December 28, 2015, Tina Turner was the acting manager for this store. The store was very busy at about 2:30 P. M. when Tina told my daughter, who was in the process of submitting an order, that if she was holding orders she would “strangle her.” My daughter has PTSD which had been in remission until this point. My daughter has other issues as well and also has an I.Q. of 128–far exceeding that of the unprofessional Tina Turner. Management is supposed to be professional at all times because they represent your company. Ms. Turner is the least professional manager I have ever seen in my life. Ms. Turner is not the manager at the Caryville, TN store but works there on Mondays to cover for Kenny Hicks, who is off on Mondays. Kenny is the type of manager that all other managers should seek to be. Turner also plays favorites with those that she trains herself and does not have a problem letting the other waitresses know this. Ms. Turner is not fit to be a manager. I request that my complaint be placed in her permanent employee file and suggest that you remove her from a management position.

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anonymous December 23, 2015 at 3:05 am

I witnessed at the waffle house in tucson az store 1551 the manager they called chuy was very rude to his server standing at the door that seperated the front from the back snapping his fingers demanding she come to him at that moment like she was some kind of a dog yelling at her at the top of his lungs from in the back i could hear everything being said then she ran out of the store crying i noticed he is a very young guy on numerous other occations he was rude to this same server i have even heard him make racial comments about her being a stupid white girl then i have also noticed some of the cooks doing cocaine and drinking alcohol on the job while chuy was there im sure he knew about it and wouldnt be suprised if he was take part in it to but my biggest concern is the temper with the server it almost looked like he was going to hit her she is a very nice server goes out of her way to make her customers happy i Would hate to see her being retaliated against for this complaint i believe something needs to be done about chuy no manager should EVER talk or treat there employees with that much disrespect to the point they run out crying i am a firm believer he is racist against white people because all the mexicans in there hes all cool with and they are the ones on drugs. Thank you for your time.
Sincerely,
A waffle house regular

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Lee Fox December 20, 2015 at 5:52 pm

I just visted the Waffle House located at Freedom Parkway and Keith Bridge Road in Cumming, Ga.

The floor was nasty with debris, un sweep. The egg basket above the grill had dried egg yoks running out of the bottom. The bottom of the grill had again, dried egg yolks down across the bottom set of storage doors and the reused egg pans. The refrigerator doors were nasty…top and bottom. The area between the grill and prep area was laden with old food.

Although, the cook who was wearing a “Grill Master” hat did put on fresh gloves before preparing one order…he then wore the same gloves…pacing up and down in front of the grill and into the backroom for 10 mins., before beginning another order…mind you…without changing the gloves, handled meat and chicken directly. This cook should have know better, been more considerate of hygiene and trained better.

I have noticed that a complaint to Waffle House goes nowhere!! Even the complaint form and contact us on wafflehouse.com….takes you nowhere. Basically, if you eat at the Waffle House, you are on your own. BEWARE!

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david February 3, 2016 at 4:50 pm

The cooks only have to change gloves after u touch chicken or anything with blood in it

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Joshua Rodriguez December 12, 2015 at 1:17 pm

I ate at the waffle house on Fowler Ave and there was a hair in my food and all the manager did was give me a 5 percent discount. I go to waffle house all of the time no matter whch state or area I am in and have been a loyal customer all of my life. I did not want the food for free as I have no problem paying I just find it very unprofessional and absurd. I now am not sure if I will ever visit another waffle house ever again.

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Trena yother December 8, 2015 at 5:53 pm

So I worked there on top of that I ended up getting fired BC I knew to much about manager doing meth and we didn’t get along cheri smiddy and she thought it was OK to give my sister attorney all my write ups so there fore that against the law and I hope in pray she gets fired she steals food from the back room she fucking piece of shit along with the others. She spit in a customers food I watched her that Hixson Tenn 153 right by mcdonalds

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Jamie Dannis November 28, 2015 at 9:37 am

Sometime before the sun was up, 6 of us went to Waffle House in Harrisonburg, VA. Our waiter was not nice at all. The other waitress, Mary I think, took over and she was awesome! A few of our party were tipsy and laughing and she laughed and joked with us, too. She turned us totally on to Waffle House and will keep coming back to see her. She obviously loves what she does and it shows. She even remembered what each of us ordered everything was great. You need more like her on that shift!

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Buddy November 27, 2015 at 11:20 am

Had lunch with a friend at WH # 1146 Centerville, GA on 11/21/15. Waitress Ayanna (sp?). Approx 2 pm, maybe 8 or more employees carrying on, being noisy and unruly. Took about 5 min. To be acknowledged and another 5 or more before our waitress showed up. Restaurant was FILTHY. Cook was an absolute PIG, working in a messy station. Noticed he was wearing his trousers in a “sagging” manner, and constantly reaching down to ad just them. Note: This is the SAME place that he puts his hands after using the the toilet, and if he bothers to wipe his ass, it is LOADED with e. Coli bacteria. I don’t understand why management doesn’t enforce a uniform policy REQUIRING this ignorant bastards to dress professionally and to conduct themselves in a healthful manner. At one point, a white van parked outside the front door, and at least three employees took turns going out to chat with him (a white gentleman) for a total of about 20 minutes. My friend remarked that it looked like drug deals (though we didn’t see any) and I joked that it was the restaurant manager and he didn’t have a strong enough stomach to come inside. Our waitress was one of the people who went outside, and when she returned she asked if I would like some more coffee (my cup had been completely empty since before she went outside), and when I said yes, she just kept walking to the other end of the counter where the coffee station is, and started jabbering with the other employees who had congregated there. We finally got up, paid the bill, left the waitress a one penny tip and started to leave. Before we left, I took a moment to admonish the waitress for her lack of attentiveness, and also let the cook know that I don’t appreciate his unprofessional attitude toward cleanliness and the Waffle House uniform. These folks need to understand that they only have employment because of the thousands of hard-working employees who came before them, and that are deserving of a much higher level of respect. There was also a manager on duty but he obviously didn’t give a crap. BOTTOM LINE: Your cooks need to pull their pants UP, or get the hell OUT! We DO NOT want to see their underwear or butt-cracks!

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DonaldWebb November 8, 2015 at 4:58 pm

We went to Waffle House on Bessermer city road Gastonia NC. on Saturday Nov.7 & ate breakfast as we do every weekend-& they were semi busy as usual…anyway we set at the same booth on the very end,like we always do, & I happen to have on a brand new pair of Nike Lebrons sonic yellow X low ($200 shoes) & when I leave I look an see I got something all over the top of my shoe..I’m like oh well…I will clean it off…I get home try to clean it off…no good..try to use liquid washing detergent , no good..I scrub with toothbrush…no good…cold water,left soaking…no good..went bought stain remover…STIL NO GOOD..so I’m like Damn…what is this…that will not come off my damn shoe???? They need to clean up under the table for starters…& I feel Ike they need to pay for my shoe to be cleaned by a pro…I’ve been a loyal customer for years..but this really pissed me off..

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Barry Smith November 2, 2015 at 7:10 pm

The new Hueytown Waffle House is terrible at night. We sat down and finally got waited on by a very rude waitress. After 25 minutes we finally get our food. Very very terrible cooked food. Order wasn’t right. For pickles I was given jalepeno slices. Many people there where complaining and leaving. Been to many many waffle houses in my 54 years but this is by far the worst I’ve been to.

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Britt November 2, 2015 at 12:00 pm

Waffle House in Moreland, Georgia is a complete JOKE. I guarantee if the manager was to give a random drug test they all would fail. Well… you never know.. he may omit their failed test if they shared. Luckily, there is a Huddle House right ACROSS the street. My family and I will NEVER go to another Waffle House due to the past TWO experience at the Moreland, GA Waffle House. The last bad experience INCLUDED the manager.

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Anon January 27, 2016 at 11:54 pm

I worked there and got fired by that same manager for putting in a two week notice! A real piece of work, i know lol.

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Anon January 27, 2016 at 11:58 pm

Its me again! If you really want waffle house instead of hh, go to the one insharpsburg. Richard used to manage the one in moreland, you will be taken care of, that I can promise yoh.

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Kim Owens October 31, 2015 at 1:21 pm

I was sitting at the Waffle House in Harrison Ohio with my daughter when a roach came walking across the table. I just about puked. We just finishing our food. My daughter trapped it under her cup. The manager said he guesses he will have to call an exterminator. He guesses!!! He better. The kindly too $2 off our bill. What a joke. I will never go back.

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Ernie October 27, 2015 at 11:24 pm

I went to. The new waffle house in lake city ga. #2111 not good …
The cook stayed on his cell phone when he was cooking my food. The waitress tried to make me pay for it twice. Then she lost my ticket
And had to reorder it again. Plus. My t bone stake sux…..thanks waffle house u have open my eyes for eating there

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Colleen October 27, 2015 at 6:23 pm

Why was the parking lot half-empty at 11am today? Answer: Deplorable and unhealthy conditions at the Waffle House at 4045 Clay Street, Vicksburg, MS (Store #1396)
Was hoping the staff would begin cleaning while we were there….but alas, no. However, they did have time to go outside for a smoke.
Side note: Orange juice was foamy and bitter. Coffee was not hot.
Those issues we can deal with, but not with filthy floors, etc.

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tonya brown October 25, 2015 at 11:31 pm

My boyfriend and I went to waffle house in Platte ciyy in Missouri oct 25th about 1015 in the morning in platte city Missouri. Press for time I asked the waitress at the registerif we could place a to go order, she said no because they were busy. She asked someone else and she said no also.it
does not make any sense because you have to order your food regardless even if you stay there I was very very upset with the service we were the third person in line to order I have been telling a lot of people about the terrible serviceI would never again go to Waffle House

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Priscilla B Barbee October 21, 2015 at 11:16 pm

I have been an avid Waffle House customer for years.
I live down the street from Waffle House in Durham, NC off hwy 55. My family and I
eat at Waffle House at least 2-3 times a week. We ate there tonight at around 8:30. The food tonight was by far the worst I’ve ever had @ Waffle House. I ordered an Angus Bacon Cheeseburger plate. The cook station was filthy. Counter top was messy. Floor had syrup spilled on it. The staff walked in the syrup instead of mopping it up. The waitresses and waiters were arguing over side work not being done before shifts changed. How can you mess up a cheeseburger & hashbrowns. It was cold. The cheese was Not even melted. It was put on Texas toast instead of bun. He left off lettuce, tomato & onions after we heard waitress repeat order several times.He offered to re cook my order but I refused ….paid for beverages & left. I see where there is a new Waffle House being built a couple of blocks from old one. I think you need to hire a NEW manager & a whole new second shift. Every time I go second shift is working. I get POOR quality of food. Second shift cooks are horrible. Staff is not that great. I see them go outside to their vehicles and smoke and come back in without washing their hands. I teach Serv Safe classes. I know this is against NC health code. Please investigate your staff and don’t send bad staff to open the new Waffle House. Thanks for listening.

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Doug Zartman October 11, 2015 at 11:28 am

My post is about Judy Yost manager of 1095 and Robert Alley division of the area. I have been sent home for trying alleviate a negative situation which turned out to be a misunderstanding. I have been degraded about my appearance, even to the point of being WRITTEN UP for forgetting to shave, my tattoos, and my way (the waffle house way) of cooking, being that don’t serve what you yourself would not consume. I have been screamed at by my manager (Judy Yost 1095) on the line in front of customers as has my fiancé. After once again we were singled out as one person today, both of us talked to like we were children, we decided it best to leave and persue other endeavors.
P.S. To all those customers who were improperly taken care of my heartfelt sympathy goes out to you. Waffle House can be an amazing place to eat and work, but it got its nickname for experiences like yours. Awful Waffle. I wish I could have been there to improve your dinning experience, but that isn’t the case. Again I empathize with all complaints and will do all in my power to make SURE something is done, or at least recognized by the corporation.

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Carlton oneal October 7, 2015 at 12:00 am

09~03~2015,7am-9:30am,waffle house 40~840 riverside drive,Macon Georgia,i ordered toast with my food but the employee on toast burned my toast.i asked for new toast but the employee burned my toast even worse than before but i was so depressed about my treatment from the bread preparation that i just ate the brunt toast! Also,the waffle house compliant form doesn’t function.

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Jersey October 2, 2015 at 1:46 pm

I got hired to work at Waffle House I went through the training steps and orientation. On the last day of training I was told that this was a slow season and I will be called back to work next week. The next week came I didn’t receive a call so I called the store manager Che. He said he didn’t need me anymore but didn’t give me a reason on why he didn’t need me anymore. I then called the district manger and explained to him what happened. He said that he would call to see what happened and told me he would return my call. He didn’t! This is a very unprofessional business! And I will never even eat here again! … (Kissimmee,Fl) store #1321

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Robinette Jones September 25, 2015 at 5:05 pm

I have worked at waffle house and when i wuit they said corporate will mail me my checks . But turns out corporate wont answer the phone when i call or call me back . Im still waiting for two checks .

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Judy September 23, 2015 at 11:16 pm

Went to waffle house # 161 it was like a daycare the server had her child there holding him not waiting on customers the other server was outside the cook was even sitting down in a booth and also another server not on duty was just hanging out this happens quite often.

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Eugenia lauga September 10, 2015 at 5:41 pm

My husband and I went to Waffle House in Bay Saint Louis Ms . It was about 3:30 am in the morning. I was almost done with my food when I saw I had Bugs in my gifts. The cook came over ask me to take it out my gifts and put it on a napkin. So I did just that for him to see. He then told me they have been having trouble getting the bugs out of the restaurant . He said they have sprayed a few times but no luck. So I call the hot line for waffle house and know one from there has care enough to call back. Time to seek a lawyer . They feel they can just let things like this happen .When we are should I say more people stop letting them get away with this waffle house does not care about us . I DIDNT ASK FOR THE BUGS WITH MY FOOD . PLEASE SHARE ON FACEBOOK SO WE CAN DO SOMETHING ABOUT RHIS .

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Vivasha Rogers September 7, 2015 at 1:21 am

Leaving this post due to eating breakfast what I thought at one of the waffle houses here in garland, Tx off of Broadway and 30 found that my waffle was dirty on one side as thou it was either cooked in an unclean waffle make or lightly rubbed across the floor(I have pictures). We didn’t pay for our meal, leaving the business I did say I better NOT get sick and I have and did. Went to the hospital and was told that I have Bells Palesy(may have misspelled) however that’s where one side of your face droop that’s caused by a BACTERIA, which only happened after eating at the Waffle House. Note I have a prescription that is very costly that I can’t pay for. It would be nice if you all would pay for me medicine and hospital Bill since this is the result of reading at one of your nasty restaurants.

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heather September 1, 2015 at 9:56 am

I LEFT A COMPLAINT YESTERDAY, ONLY TO GET NO REPLY, NO RESPONSE, NO EMAIL,NOTHING. NOT ONLY THAT BUT IT IS NOT POSTED AND I CANT FIND NO TRACE OF IT ANYWHERE. I GUESS I WOULD BE ASHAMED TOO

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Christopher Boyce August 31, 2015 at 4:29 pm

I will be calling corporate office soon. I was recently an employee at one of your locations where i was allowed by management and in front of a manager to be threatened bodily harm by an employee. I also was never accepted because of my race. One ring-leading employee cursed me from day one. I reported what was going on and no-one did anything except…”that’s how she is.” So, this is what I’m going to do…i’m going public with this. I documented everything that happened to me there and who was involved. I will find the proper agencies to report this to.

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Doug Zartman October 11, 2015 at 10:56 am

Same thing happened to my fiance. She verbally, than physically threatened by another associate. I tried to calm the situation while manager Judy Yost sat at the register with not utterance of support for my sick (cervical cancer) fiance. No official report was made but I empathize and agree all who are degredated by this company should get together and file a joint lawsuit of malpractice, allowing employees to be put in potentially harmful situations, and and the bigotry of the “Old White Man’s Company” policy they hold so dear.

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Lee Fox December 20, 2015 at 6:29 pm

You have gotten be kidding!! When the NAACP will not even talk to a non-black person about clear and documented racism, you must remember…if we don’t stand up for each other…in differnt if your skin color…then we all fall. Quit seaming “slavery” and seek civil rights for all people…no matter…what their skin color is!

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Heather August 31, 2015 at 5:51 am

store #1087 Dayton pike/hwy 153 Hixson Tn

I have been a frequent regular on 3rd shift for sometime now, I’ve seen the good, the bad and the terrible come and go. Last Friday 8/21/15 it was an OMG moment. My family and I arrived and was waiting since it was pretty busy. At first all we saw was 1 cook and 1 waitress, after a while our waitress walks in the front door with some guy. She didn’t even notice us and went to messing with her phone. She had to be told we were there and waiting. She was mumbling something as she walked up to us and smelling of pot, her name was Carmen. She rudely asked what we wanted to drink and said she would be back to take order. As she left she stopped to turn up her radio and started singing and dancing, like she was at a party. Another lady dinning with a child asked if she minded turning radio down because it was inappropriate for a kid who looked to be under the age of 12. Carmen said NO and her manager said she could listen to it and she wasn’t their waitress so don’t worry about her. The lady started to speak that’s when Carmen turn up the radio wide open to drown the lady out. The other waitress went over and turned down the music, the lady stated how rude Carmen was and paid her check. As she was paying her bill Carmen was yelling and cussing then took off her apron and asked the lady if she wanted to take it outside. The other waitress ran to get the cook from back room, they had to go after Carmen because she was chasing ladies car down in parking lot still yelling and cussing. 2 or 3 tables got up and left. Carmen came back in still cussing and said she quits and left. Moments later the other waitress Dory came over apologizes and asked if we had ordered. Dory and the cook took great care of us and we ended up having an enjoyable meal. Couldn’t believe when I pulled up this weekend and saw Carmen back in there so I backed up and left. Won’t be back as long as she is there.

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Sydney Cheatham August 23, 2015 at 8:58 am

Friends and myself stopped at the Waffle House on pass rd. Gulfport,Ms to get a quick bite before we went out on the river all day. We were greeted as we sat down, the sign in black and white says” please reserve booths for two or more people.” As your manger (Dewey)sits directly behind us to eat his meal alone. I felt as though he ignored his own sign and not very professional to eat out with the public in uniform. So as we get our food our server ( Michael) lays the check down and announces our balance of the check! I was appalled due to the fact we were paying for our friends and he knew this and didn’t have any courtsey to keep our money in a private manor. I was beyond annoyed at this point! And just wanted to pay and leave. As my wife pays for the bill another employee made a remark about how “nasty” the gravy is as she pours on a plate over biscuits. I was DONE!

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Jennifer Thomas August 21, 2015 at 12:09 pm

Hello I was almost an employee at one of your locations in Marietta,Ga and I was told that I could not be hired ( at orientation) because I had a felony to be more precise it was a possession of a controlled substance charge I had a prescription pill with no prescription the manager claimed she called corporate but I could feel she really didn’t like me since I know people that are already employees at waffle house with felonies. I also know a lot police eat at these locations especially the one I would have been working in so any illegal activity wouldn’t have been an issue. I am currently on First Offenders probation which means my record will be clear after 2 years.

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lisa August 27, 2015 at 6:51 pm

i am an employee and thats just not right .. women caught it even trying get work . its bad enough they takew 800 a year back out of what they pay you for meals which stillcheese steak chicken or pork chops u pay for but i dont eat anything because i worked huddle house which bigger version of WH 6 years and here 3 and i dont spend 400 a year at grocery store but whats a woman to do . proably did u a favor .. sorry little ill with the whole group employess managers and up

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Rodney August 12, 2015 at 8:43 am

I am writing this out OF True concern that the waffle house that I remember is gone and it should not be that way. Last night around 6:30 p.m. me and my FAMILY went to the waffle house on highway 69 south in Tuscaloosa, Al. we go there 2 or 3 times a week and there are 6 of us. We arrived weere greeted by Linda Scott a person who works there.
she was the only person on her shift and she came in at 4:00 p.m. ( Shift is from 4-9) SHE WAS BY HERSELF! this is totally unacceptable if not for anything else for your LIABILITY! ( I OWN MY OWN BUSINESS AND UNDERSTAND LIABILITY) she needed some help there were about 20 customers in there. The district Manager “DAN” as was on the sign said… he could not help her because ” he had a date” well if I had a issues like that and had the responsibility of a district manager I would not be concerned about a date I would postpone it. HA! this is not the waffle house that I remember for a long long time and something NEEDS TO CHANGE THIS IS REAL BAD BUSINESS! I DO HOPE THAT SOME ONE AT CORPORATE SEES THIS AND DOES SOMETHING ABOUT IT!

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lisa August 27, 2015 at 6:55 pm

as an empolyee i like share this . its not just WH its the generration letting us down .i love what i do and do it with pride .I cook .. but lately they hiring 20 and 21 year olds to unit manager and they are having to hire just anybody to put a body in the store .. i seen a couple these managers like DAN ..sorry for ur experenice i hate it and get uptighht at my sefvers as a cook for not taking care ppl lol i get down right bitchy but thats my money lol

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Donna Whitehead August 9, 2015 at 11:18 am

My husband and I went to the Waffle House in Walker, La last night about 9pm. We placed our order and the waitress brought out drinks. I got to really looking around our table and there were ants crawling on our table and in the window sill. There was also black mold around the window sill. We sat there a few more minutes and looked around and the whole place was just filthy. Were the food was being cooked was filthy. I observed a waitress set a plate of food in front of a man and he informed her that was not what he ordered and she picked it up and sat the plate in front of a woman at another table. I don’t think that was very appropriate. My husband said let’s go so I went to the counter to pay for our drinks and cancel our order and was asked why do you want to leave your order is up next. I told them I don’t eat with ants and mold. No charge for drinks.

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ROD August 3, 2015 at 9:43 pm

Just had a hard days work….wife at work getting off late and tells me to find something to eat….so I’m heading home and decided to go to the waffle house because it was late and wanted something lite….sp I go to the waffle house in lake worth off hWY 199 and boat club in lake worth tx…..I walk in…no one speaks so I go wash up and find me a seat .in the store..,two rednecks and a old black chick with blonde hair…I sat there for 20 mins before
anyone notices me. I gave my order and paid close attention to the cooks. No gloves touching everything included my food and the redneck coughed in front of me and brought my waffle ….told her I was leaving and didn’t want food and she had the nerve to ask why…

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Nicole August 3, 2015 at 1:45 pm

I use to work for a waffle house and i reported one of the managers for such a wrong doing and they ignored me and also fired me. I have a totally different view on the waffle house and the managers that runs the store.

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lisa August 27, 2015 at 6:57 pm

as i said because they are hiring kids to run them

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Randy July 31, 2015 at 11:38 pm

I am writing this in hopes that one of you big boy’s above care enough about the Waffle House business Mr, Walt, that you guys will come out from behind your desk and do something to Improve all these problems in all these review I just read along with the one I have! your store at 1862 Mars Hill Rd, Acworth Georgia 30101. Is giving your product away to all these teenaged punks that are turning your restaurant into there new hangout! It was 10:00 p.m. when I walked into to get something to eat, as I in walks, 15 of Cobb County favorite teenage punks! foul mouth “jerks” were cussing grabbing there little girl friends breast and other body parts. I turned to hear your cook shout out what the “F” Is up, to all of them, there were several young children in the store, as these punks continue to cuss with your cook throwing the “F” bomb as if its a normal word to use, I’m sure If you were setting with your family that it would upset you that they were speaking like this in front of them. as I read the reviews below, It look’s as If you guy’s don’t care either about your business, What surprised me was all of your product “FOOD” that the cook had cooked for all those punks and didn’t ask them to pay for it, AND THEY WALKED OUT AS IF THEY WERE AT HOME WITH MOM EATING DINNER!! again maybe you will read this and give a crap about your lively hood with this company, I call this theft!! I own my own company and surely don’t give my services away like what I seen given away tonight. consider this like your undercover boss! trying to let you know that your food is being given away, the service sucks, your cook stealing from you by allow those kids to walk out without paying. I hope you will have enough concern for the company and send someone under cover to check out ‘ what’s going on in your store here and around the country!
Kindest Regards
RJ

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