W. W. Grainger, Inc. Corporate Office - Corporate Office HQ

W. W. Grainger, Inc. Corporate Office

How would you rate your experience with W.W. Grainger ?

[Total: 27    Average: 2/5]

W.W. Grainger Corporate Office Address

W.W. Grainger
100 Grainger Parkway
Lake Forest, IL 60045-5201

Contact W.W. Grainger

Phone Number: (847) 535-1000
Fax Number: (847) 535-0878
Website: http://www.grainger.com
Email: Email W.W. Grainger

W.W. Grainger Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

W.W. Grainger Executives

CEO: James T. Ryan
CFO: Ronald L. Jadin
COO: Court D. Carruthers

W.W. Grainger History

W.W. Grainger was founded by William W. Grainger in Chicago in 1927 as an efficient solution for fulfilling customer’s business needs.

Sales were primarily through mail-order catalog and post cards in the early days of the company.

In 1967 Grainger became a publicly traded company, going public on the New York Stock Exchange.

In 1984 the company reached $1 billion in sales.

By 2008 Grainger’s catalog had 183,000 products, and 350,000 available products on www.grainger.com.

In 2010, 400,000 products were available in the catalog and 900,000 on the website.

Today Grainger sells products and services to small and medium-sized businesses, large corporations, government entities, and other institutions through local branches sales representatives, catalogs, and the internet.

The company has operations in North America, Europe, Asia, and Latin America.

W.W. Grainger is an S&P 500 component, has 18,400 employees, and had $8.1 billion in revenue in 2011.

 

W.W. Grainger FAQs

Question 1: What is the phone number for W.W. Grainger?
Answer 1: The phone number for W.W. Grainger is (847) 535-1000.

Question 2: Who is the CEO of W.W. Grainger?
Answer 2: The CEO of W.W. Grainger is James T. Ryan.

Question 3: Who founded W.W. Grainger?
Answer 3: W.W. Grainger was founded by in .

{ 15 comments… read them below or add one }

Craig Murphy March 15, 2017 at 9:07 pm

Dear Mr. Ryan and Mr. Carruthers:

Several months ago at the behest of a friend of mine I applied for a safety engineer position with your company. My friend went through Grainger’s employee referral program to recommend me for this position. I know this may come off sounding arrogant, but your HR system is in shambles. I am a highly successful talented and gainfully employed safety professional, and i thought I could bring some value to your company. Instead, I had the worst experience of my professional life in applying with your company. The recriters(you will notice I refuse to use the term HR professionals) asked me completely worthless, irrelevant, borderline silly questions, would not keep phone appointments and worse yet, couldn’t even keep their records straight; telling me that the hiring manager enjoyed meeting with me, when an interview was never scheduled. I never met with him. Adding to this failure was that the whole process was spread over more than two months, when it could have been done and over with in three to four weeks. It is suprising to hear that you are sending over 10,000 of your professionals to a conference in Orlando where they will be under surveillance from your HR team. It seems like a pretty big waste of time effort and money, when those resources could be better used sharpening your internal processes, like HR. In conclusion, it was a horrible experience applying with your company. I will not give it another thought in future positions that may come up. It isn’t worth the certain aggravation.

Sincerely,

Craig Murphy

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yourmom June 7, 2017 at 4:53 pm

you misspelled “suprising”

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joe gajewski December 22, 2016 at 2:50 pm

hi my name is joe gajewski and i applied for one of your local distribution centers in minooka illinois and i was just trying to follow up and see where things are heading.

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Lori Powers May 5, 2016 at 6:18 pm

I would like to address a recent commercial that has been airing on national T.V.
As a loyal Target customer (we never shop at Wal-Mart) will drive out of the way to give your store our business, I was shocked to see a commercial that was totally done in spanish, as I live in the United States ( Florida ). I have to say that I have been very supportive even in the recent event of the gender issues of the restroom usage. Although I must say that transponders should use family restrooms not what gender they identify with, due to children being effected by this decision. With these recent decisions your company are making I am having a hard time making myself stay a loyal customer. I would also like to say that I am a recent retired employee of Publix Supermarkets Inc., so I have pretty high standards. I spent 15 years with that company so I know a thing or two about retail, I do not approve of a all spanish commercial, I find it offense. Thank you for your time.

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Powers Lori November 10, 2016 at 8:56 am

So in your perfect world in Mulberry, Florida the Spanish language offends you? So clearly, based off your thinly veiled racist response I can deduce that you’re a native English speaker who has yet to identify the difference between “affect” and “effect” in addition to not using the word offens[sive] in your eloquently put comment. Even though nearly 20% of United States citizens are fluent in Spanish, you’ve decided it offends you for some asinine reason. This company, just like any other company should be free to market to not only anyone but especially a group of citizens whom make up 20% of this country. Also, this was written by one of those people that make up 20% of that demographic that also happens to have a Ph.D sitting in their office. IF what you wrote is truly your views then you’re the very definition of the close mindedness and ignorance that has and will continue to plague this country. #Sad.

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Eric villarreal May 5, 2016 at 12:27 pm

I’ve tried NUMEROUS times just to put an application with they’re minooka DC I meet or exceed any AND ALL requirements to be a simple associate and or supervisor and I don’t know if they’re computer system is messed up but I keep getting rejected! The worst part is I CAN’T CALL ANYONE! I tried calling the DC and I get security and all they say is its all electronic like they can’t put me thru to HR…

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Jason Lunn May 30, 2015 at 8:41 pm

I have had the worst experience as a customer with them over a few simple locks. I was giving the wrong turn around time then the order was wrong and I was told that I would not be paying for the locks. After 3 or 4 hours was told that I was credited and the locks were on the way. The eta date past and I was not given credit for the chrages. Then I asked again and was told wrong delivery time frame. I have spoke to dozen of reps and several magr. Including one named faith ashley who told me to contact her if I had any additional issues. And I did and she wouldn’t even respond to me. Everyone there has zero follow up skills. I wonder if they even know what that is. Basiclly, I ordered them on March 25 and as of may 30 still don’t have my order or a real eta. Also I have been extremely diligent in trying to get this resolved. There is not word for how obsurd this has been.
Jason Lunn
San Antonio TX

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bam November 11, 2015 at 1:12 pm

You have very bad writing skills

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Dear Bam July 22, 2016 at 6:04 pm

Hello Bam.
I do not think it is right for you to simply jump in and began to criticize anyone! Bam, if you don’t remember anything else, or if you do not get anything out of life please remember this: Never, never look down your nose at anyone except to give them a hand up!! Obviously, Jason Lunn was having a very difficult time and he only required a very simple amount of due diligence on the part of the reps to help him out. In a sense of universal fairness it was outrageous for Mr Lunn to have had to wait four months over this bum issue. I feel Mr Lunn should be given extra ordinary attention and have a full credit to him for his stalwart patience. Oh, and Bam…you need to simple shut up and acquire humility and compassion!!

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Steve Bobelock February 9, 2015 at 8:52 pm

I have been buying merchandise from Grainger for 25 yrs plus. Some of the merchandise is sent to our factory in the philippines. We order it thru our U.S. company and its shipped by our broker who ships us many things from other suppliers. Now we try to order parts for a Grainger air compressor and they refuse to ship them to our U.S. address saying they think they are for export. Tried there export dep’t get back can’t ship to the philippines. We are not asking them to ship direct to the philippines we have a broker who does that following all export requirements. Just trying to figure out what there problem is all of a sudden.

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Alan February 18, 2015 at 3:44 pm

Steve,
Do accept bids or quotes on your freight?If I can save you money give me a shot.
I would like to supply you with a password to our site.(American Group)
Thank you

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Matthew Taylor July 18, 2014 at 1:56 pm

I called in today to your local Grainger store in forest Virginia to inquire about an extension ladder from Warner model number B 18162 Eq the gentleman that took my call was very unhelpful y’all have the ladder listed at a price of three hundred and fourteen dollars and fifty cents this is well over $100 higher then Lowes and about four other places I wanted to call and see if this price was correct the gentleman that took my call confirmed that the price is 314 I asked about doing a price match he asked me if I was a Granger account holder if I was that he could possibly do a price match but if not and they couldn’t help me I find it hard to believe that this ladder needs to be priced $110 higher then another competitor.

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Frank Cannon September 29, 2014 at 4:52 am

WELL SIR……IT DOESN’T “NEED TO BE,” BUT IF SOMEONE WILL PAY IT…..THEN……THATS A PROBLEM ???

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Imran Khurshid Rana May 17, 2014 at 2:55 am

Dear Sir,
We are pleased to inform you that we have received an enquiry from our regular and most potential customer from industrial sector.

Detail for required items are Below.

Description
Qty

Dehumidifier 3 ton Portable Refrigerant Type Local/Import 02
Vacuum cleaner 01
Heavy Duty

Dispensing material trolley with lock
Electric motor 10 H.P 01
Electric motor 1 H.P 01
Electric motor 1.5 H.P 01
Electric motor 2 H.P 01
Electric motor 3 H.P 01
Electric motor 5 H.P 01
Lockers for engineering staff
Chemical dozing pump for chiller
Peristaltic pump for liquid syrup filling line # 2, syrup dozing 30ml, 60ml & 100ml

Aluminum plates for 4 #
Locking plates
Guide plates & accessories
Dies 4 size
You are requested to please provide us your competitive F.O.B and C and F price and shortest delivery Period.

Please note that this enquiry will due on 19-05-2014, therefore please send us

Your best offer by return e-mail at your earliest.

Thanks and Best regards.

Imran Khurshid Rana
Business Development Head
+92 333 4470977

Industrial Gateway
77/2, Session Road, Aziz Park
Sargodha – Pakistan
Tel : +92 48 3729944
Fax: +92 48 3768240
INDGATEWAY.COM

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William Ogden February 25, 2014 at 4:31 pm

Mr. James T. Ryan
I’m a parent volunteer with Patriot HS and called W.W. Grainger requesting info on the companies donation program. I was given the name of Cynthia Jones and since left messages on February 5, 7, 11,17, 20 and the 25th with no response. It would have been nice just to receive a call back acknowledging my calls regardless if a donation would be possible or not. Great customer service. I left on my messages that I have the school’s information including Tax ID # and could get any info needed.
William Ogden
02/25/2014

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