Uno Chicago Grill Corporate Office - Corporate Offices & Headquarters

Uno Chicago Grill Corporate Office

Uno Chicago Grill Corporate Office Address

Uno Restaurant Holdings Corporation
100 Charles Park Road
Boston, Massachusetts 02132

Contact Uno Chicago Grill

Phone Number: (617) 323-9200
Fax Number: (617) 218-5376
Website: http://www.unos.com/
Email: Email Uno Chicago Grill

Executives

CEO: Louie Psallidas
CFO: Dino Georgakopoulos
COO: William J. Golden

Uno Chicago Grill History

Uno Chicago Grill, simply called Uno, was founded in 1943 by former Texas University football star Ike Sewell and friend Ric Riccardo. While the pair originally considered opening a Mexican restaurant, they changed their mind and created a pizza/Italian restaurant.

Franchising did not begin until 1980. As of 2014, the company had 140 locations in 24 states. The company also has franchises in 6 other countries, including South Korea, Honduras, and Pakistan. Strangely enough, the company has only 2 locations in the Chicago area. Massachusetts has the most Uno’s, with 27 locations.

In 2010, Uno Restaurant Holdings Corporation filed for bankruptcy protection and closed 16 locations. The company restructured its debt and emerged from bankruptcy in late 2010.

{ 1 comment… read it below or add one }

Narvis Kennel April 20, 2017 at 2:25 pm

Good afternoon,
My name is Narvis Kennel and I am emailing you in regards to an incident that happened in one of your locations yesterday (4/19/2017). I was in the “Oaks, PA” Uno where I was harassed, humiliated, and had the cops called on me. As a minority woman, I am well aware of the social construct that influences our behaviors, so, had the situation been handled properly, I would have no complaints, HOWEVER, I do not feel the proper procedures were done.
Last night I went to Tropical smoothie, which is connected to the Uno’s parking lot. My niece had fell asleep on the ride there so we decided to order takeout from Uno instead of dining in. I ordered the food right there in the parking lot, then drove into the “curbside” parking spots. Upon trying to wake my niece up to share my smoothie with her, a waitress came to take my payment (which was the form of a debit card). She started walking away when I noticed her, so I called her back. She had a VERY upsetting look on her face, which through my off. I had no idea why she looked at me that way, but based on the geographic of the Uno, and me being a minority, I thought ok, maybe it’s that. But, I ignored it and continued waiting in the car. At which point I saw four Uno employees staring at me out the window, pointing at my car, and making me feel very uneasy. I attributed them looking at me to how my niece was sleeping (in her car seat with the seat belt on). I assumed that she thought my niece wasn’t waking up and that there was a problem. This weird behavior continued on for fifteen minutes with managers and a variety of staff looking out the window blatantly talking about us. They then sent a larger man out to my car to investigate it. While he said he was apologizing for the wait, I found that unlikely because the food takes 20 minutes to cook and I’ve only been out there for 15 minutes at this point. So now, I am getting angry. I felt under investigation from a food establishment that I am paying my money. I then went inside the store to try clarifying that my niece was sleep and that if there were any problems, I could gladly bring her into the store to confirm that she was fine. After walking in, the host was on the phone for about 2 minutes with her back towards me. She didn’t say “give me one minute” or anything. She was clearly ignoring me because no one was on the other end of the phone for the entire 2 minutes I stood there waiting. Once she did turn around, as I said, I explained that she was sleep but I could have woken her up. She said “ohhh no! There is no problem at all! We just didn’t want wondering where your food was. I then went back in the car where I waited another 5 minutes for my food. When they waitress came, I tried explaining the situation so that she would feel at ease and she said it was fine. Upon driving off, five people stood in the door watching me. As I pulled up to the stop sign to exit the lot, an employee ran outside, took my license plate down, and then went back in.
Within an hour a cop contacted me explaining the situation. Apparently, the waitress smelled marijuana and saw my niece sleep so assumed something was wrong. He then sent police officers to my house where my niece and I were interrogated.
Now, I am not sure if you see the problem but I sure as hell do. If you think that there is a child in danger, you should alert the police immediately. You had my debit card information so finding me wouldn’t have been an issue had I tried leaving because I felt I would be in trouble. Instead they waited until I pulled off and they got the license plate to call. Secondly, from the time that I ordered the food online to actually receiving the food, I was in that parking lot. So, unless the police response time was over twenty minutes, there is NO WAY THEY CALLED WHILE I WAS THERE. Thirdly, It would have been common curtsy NOT to tell THE ENTIRE STAFF what was going on because they all were staring and talking about us. It was so obvious but it was as if they didn’t care, As I mentioned, I am a Temple graduate and am well aware of the social norms and prejudices that we sometimes cannot ignore which creates our biases. But that is what your policies and procedures are for. Even letting me know the situation would have been easier because I would have waited right there in that parking lot for the cops to arrive. It was my 3 year old niece who fell asleep in the back of the car while we drove 20 minutes to get smoothies and food. We may have smelt like smoke from our clothes, but we never smoked in the car and NEVER EVER smoked in front of my niece. And to top it off, we smoked cigarettes not weed.

Please contact me back with some form of disciplinary action that was taken. As I mentioned, it was fine to investigate because you thought a child as in danger, but the way in which they did it was poorly executed and made me feel discriminated against.

My phone number is 267-971-XXXX and my email address is Narviskennel at gmail.com

Thank you.

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