U.S. Postal Service Corporate Office

U.S. Postal Service Corporate Office Address

United States Postal Service
475 L'Enfant Plaza SW
Washington, DC 20260

Contact U.S. Postal Service

Phone Number: (202) 268-2500
Fax Number: (202) 268-4860.
Website: http://www.usps.com
Email: Email U.S. Postal Service

Executives

CEO: Patrick R. Donahoe
CFO: Joseph Corbett
COO: Megan J. Brennan

U.S. Postal Service History

TheĀ U.S. Postal Service (USPS) is also known as U.S. Mail and the Post Office. It is an independent agency of the U.S. federal government. They are responsible for providing postal service to all Americans at a uniform price and quality, regardless of geography.

The USPS has its roots in 1775 when Benjamin Franklin was appointed the first postmaster general during the Second Continental Congress.

The Post Office Department was created from Franklin’s postal service in 1971. It was transformed into its current form in 1971 under the Postal Reorganization Act.

The USPS stopped receiving taxpayer money in the 1980s. The company had its peak volume in 2006 but revenue dropped sharply due to a recession-influenced decline in the overall volume of mail.

In 2012, the USPS employed 515,144 workers with a fleet of vehicles of 212,530. The USPS’ revenue for 2012 was $65.2 billion, with a loss of $15.9 billion.

The USPS faces steep competition from package delivery services such as FedEx, DHL, and UPS. In addition, the company must put $5.5 billion annually into an account to pre-pay retirees health care costs.

 

{ 62 comments… read them below or add one }

Tara Barfield April 6, 2015 at 4:21 pm

I ordered a package from wish.com and never received it the Greenville post office supervisor was rude her name was felisha and then I take with several ppl from the 1800 # and they wasn’t any help then talk with purses from the consumer department she was rude and no help. Nobody is trying to help me nor give my money back for what is there fault.

Reply

terri hamilton April 5, 2015 at 6:45 pm

to whom it may concern
I live in cecil county Maryland the town of north east, and I live at 106 Victoria court and the mailbox that we receive our mail in is falling apart there is doors off the mail box, I have made numerous requests and complaints to my local post office because the door to our mail box is also falling off it is hanging by one hinge nothing is still being done about it I want something done immediately 1. either put individual mailboxes up at our driveways at the post office expense or 2. put a whole new big mail box in with the individual boxes for us to get our mail something needs to be done the local post office personnel have been rude about this issue and same like they do not care
thank you in advance for your time and consideration

Reply

Angela Schleich April 2, 2015 at 10:54 am

I have had a very major issue concerning to different locations. I have filed a complaint thru the main number and thru both post office locations that I have the problems with. I called the number on this page to also report my problems because I am getting no help from any other number I have called. The woman that answered the phone was very rude and yelled at me when I told her that I filed the complaints and that I am getting no where. I am sick of being treated this way. The next step I guess will be to call the local news media concerning the rudeness and the non customer service.

Reply

Linda Baisey March 31, 2015 at 7:09 pm

I have been having trouble getting my forwarded mail.. I have been to the post office for the lst two months and no one has been able tot ell me why my forwarded mail has not been received. It is very upsetting, I feel like no one is caring at the post office that I am not receving my forwarded mail… My boyfriend has reorded his employee card twice and we still haev not received the first card. I am goign to keep calling everyday and complaining unitl somethign gets done. This does not make any sense at all. the forwarded maill is suppsoe tto be coming form Black Canyon Hwy post office in Phoenix AZ, the employees are rude and not very helpful, the Supvisors seem to not care about what’s happening at the post office because I have spoken to two of them and no one has contacted me to let me know anything about what’s happenign with my mail. Im very upset about this.

Reply

Jasmine Lawton March 19, 2015 at 12:05 am

I ordered something from eBay on March 3 2015, it was mis-sent on 3/10/15 and I received no further tracking information. After calling the 800 number and visiting my local post office, I received a phone number to the post office that it was last at. I called them and was on hold for about an hour before someone picked up the phone and hung up. I called back and the employee was having a side conversation and I was told by the other person that I should receive my package today or tomorrow (with an attitude). I just checked the tracking and now my package is in Florida. Why is it so difficult to get my package?!!

Reply

Leave a Comment

Want to make sure U.S. Postal Service sees your comment or complaint?

Share your experience to get more attention:

Previous post:

Next post: