Toyota Corporate Office - Corporate Offices & Headquarters

Toyota Corporate Office

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Toyota Motor Corporation Corporate Office Address

Toyota Motor Corporation
601 Lexington Ave 49th Floor
New York, NY 10022

Contact Toyota Motor Corporation

Phone Number: (212) 223-0303
Fax Number: (212) 759-7670
Website: http://www.toyota.com
Email: Email Toyota Motor Corporation

Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Executives

CEO: James Lentz
CFO: Chris Ballinger
COO: Christine Ivester

Toyota Motor Corporation History

Toyota is a Japanese automaker with worldwide headquarters in Toyota, Aichi, Japan.

Kiichiro Toyoda started the company in 1937 as a spin-off of his father’s company, Toyota Industries. It was previously a division of the same company beginning in 1933.

Toyoda means fertile rice paddies in Japanese, so the company name was changed slightly so as not to be associated with farming.

Toyota entered the American market in 1957. In the 1960’s the U.S. began to put high tariffs on imported vehicles. In response, Toyota began to manufacture vehicles in the U.S. in the early 1980’s.

In response to the 1973 oil crisis consumers began to demand smaller cars with better fuel efficiency.

In the 1990’s Toyota began to branch out from this restriction to produce larger and more luxurious vehicles, including several lines of SUVs. Toyota began to produce the world’s first hybrid car, the Prius, in 1997.

Today Toyota is the world’s largest automobile manufacturer by production and the world’s thirteenth largest company. The company has over 300,000 employees worldwide and had $225.8 billion in revenue in 2012.

{ 13 comments… read them below or add one }

Floyd M McFarland August 17, 2017 at 11:28 am

Dear Sirs,
I know my 2005 4 runner is way out of warranty but want to make you aware of a situation you probably already know about and likely have corrected. At just over 100k (few miles for reputation of toyota), I experienced a problem with my head gasket at the #6 cylinder. I have since learned of MANY 2005’s with this exact issue. I corrected this issue for many more miles by adding steel seal head gasket sealer, but once again the problem is back and I am going to have to replace the engine. My son has a 2002 tacoma which I gave him when he turned 16 with 350k and still running pretty much like it did the day I bought it. That 4.0 has left a bad taste on an otherwise stellar product like toyota with me.

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Michael Griego July 23, 2017 at 11:00 pm

The reason for my correspondence is to notify you that my family and I had the worst customer service experience ever, and we felt extremely disrespected at the Panama City Toyota dealership in Florida. I retired from the Air Force last year after 30 years of service, my wife is still an active duty Air Force member and we have never been treated this way. Both of us have traveled the world and along the way we have dealt with people from various backgrounds, and never have we been treated in the manner we experienced a day ago.
We visited the Panama City Toyota dealership twice to look at a 2010 Scion Hatchback XD. Our first visit was on July 19, 2017 and we were met by Ken. Immediately my wife and I didn’t feel comfortable with him because it seemed like he didn’t want to be there, but had to. He spoke to us a little about the car and then took us out for a test drive. We liked the car and advised him that we would pay cash if a good price was offered. Ken spoke with a floor manager and came back with a higher price than we anticipated. We went back and forth with prices and my wife and I agreed that our final offer would be $6,000, the dealership team countered with $6,500. By this time the floor manager was sitting down with us, but the conversation with him and Ken did not feel right, because they seemed uneasy and uncomfortable with us. There was a feeling of arrogance in the air on their part. We could not come to an agreement so we decided not to purchase the car that day. Additionally, we were not comfortable with the way we were received by the dealership team.
We liked the car, so we decided to return to the dealership on 22 July 2017, placing our personal feelings aside. Once again we spoke with Ken and took the car out for a test drive. I told Ken since we could not come to an agreement the last time we visited the dealership, how about we meet in the middle, so we offered $6,250 for the car. He supposedly spoke to the manager and came back with a price of $7,000. I was stunned and felt disrespected! I asked Ken what happened to the $,6500 bottom price we discussed during our last visit or better yet what happened to the $6,250 offer we made. He gave me a dumbfounded look and told me again this is the price. We spoke a while longer to the point of frustration and I finally asked to speak with the person in charge of the floor manager. Of course, the same floor manager as our last visit came to speak with my wife and me and asked what the problem was. I told him I asked to speak with his supervisor to tell inform him or her that during our previous dealership visit the bottom price of the car was $6,500 and it had changed to $7,000. I told him that he was the one who gave me bottom price of $6,500. He told me that he did not remember telling me that information and all the while Ken sat at the table silent as if he did not take part in the previous discussions. I told the floor manager that when two men engage in a conversation dealing with thousands of dollars I took it serious and also considered it a word of honor. My wife and I had the same uncomfortable feelings this time again, as we did during our last visit. Arrogance was in the air, and we felt like the floor manager was talking down to us and was condescending. All the while we continued to go back on forth on a fair price. At this point the atmosphere still did not feel right; however we liked the car so we finally agreed to purchase the car for $6,500. The situation grew worse at this point! The paperwork was processed and signed by all parties. During this time the car was being cleaned up. When we walked up to the car I noticed a scratch on the windshield. I am certain the scratch was not there during our first test drive nor was it during the second test drive. It looked like a windshield wiper blade was damaged and it scratched the windshield. I mentioned my concern about the windshield to Ken and he tried to clean it off with a rag. Of course it did not come off, so I continued to voice my concern. Ken said, “what do you do you want me to do about it” (with an attitude)? I told him that I wanted him to make it right. He went inside and talked with a floor manager while my family and I stood outside near the car. Apparently, the floor manager that we had dealt with earlier was gone for the day, according to Ken. So, when he returned he basically told us, oh well the car is yours now. This did not sit well with me, so I went back into the dealership to speak with the general manager, but he was also gone for the day. I spoke with younger floor manager and asked that a message be passed on to the general manager requesting him to contact me. This floor manager was also extremely arrogant and condescending. He addressed me without an ounce of professionalism, while leaning back or should I say lying back in his chair and without a worry in the world as to what my family and I had experienced. The Panama City Toyota dealerships motto is, “Where relationships are built”. I guess they pick and choose who they want to build the relationships with!
During this process my wife and I felt like we were just a number and not someone the team there wanted to do business with. This leads me to strongly believe that the uneasiness, condescending ways and arrogance were due to our mixed marriage. I am Hispanic and my wife is African American. We have now owned three Toyota’s and were strongly considering the purchase of a 2018 Camry within the next six months. As a matter a fact, one of the vehicles is a 2015 4Runner we purchased at the Fort Walton Dealership in Florida and are still financing it through Southeast Toyota. During the purchase of the 4Runner we were treated with utmost respect and the customer serviced was fantastic! We also recently visited the Bob Tyler Toyota dealership in Pensacola, Florida and came close to purchasing a vehicle from them, but it just did not work out. They too were extremely respectful and their customer service was out of this world!
At this point we do not know if we ever want to do business with Toyota again. I would like to discuss this issue further with a supervisor at the corporate office. Your assistance in this matter is greatly appreciated!

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Todd Cusumano June 7, 2017 at 12:17 pm

I have a 2016 Tacoma. I have it in 3x for Transmission Issues and was told sorry nothing is wrong. I was told from my service writer the last time that the factory failed to put enough transmission fluid in it when I received it. The car jerks when driving, chugs and stays in 1st gear and sometimes wont take off at a red light. Again I was told no problems when they checked it. I am very disappointed in Toyota and would never get another due to this experience and that they turn their head on me.

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Harvey Perala May 14, 2017 at 4:51 pm

I had a 2015 lease. Billed me twice 0n my 2017 property tax. Taking months to even contact town for abatement. I flipped to a 2017 lease in JAN. I got a new property tax bill on 2017 lease. I promptly paid it. Now I get billed again !!! I have spent hours on hold. Nothing ever gets done. Customer Service is unbelievably terrible !! I would chop a finger off before I ever do business with a company like this again. Too bad, they make good cars

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Michael Cummings May 11, 2017 at 4:17 pm

I have a 2007 Tundra with a 5.7 Toyota wants $2500 to repair a faulty part that has been replaced once before. It is obvious Toyota knew there was a problem with the part.
Secondary Air Injection Pump and Valve. The parts have had to be redesigned because of failure. When i call the 800 to talk with someone all I get told is no and have a nice day.
My truck is very important to me. I get so many compliments on it. It is like new. No one believes it is an 07. I take such good care of it and now this. I think it unfair due to the fact Toyota knows there is a problem with the part. A local repair shop has told me if they repair it the part will have a LIFETIME WARRANTY!! I am so upset about this. I depend on my truck. I will have to park it and figure out plan B. Or C!!! I realize I am 5100 miles past the extended warranty, but Toyota knows there is an issue and parts are faulty. They should own up to this and replace.

The dealer charged me $90 to tell me what was wrong. Which I already knew. They also wanted to charge me $18 in shop fees. Auto Zone charged me nothing and took 2 minutes. So yes I am not very happy. I bought this truck knowing it could be my last truck for a long time. I have to support my family and this does not help that.

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Lili Avalos April 24, 2017 at 11:57 pm

Lili Avalos

Pueblo West, CO 81007
719 248 XXXX
Avalos357@@msn.com

April 25, 2017

To Whom This May Concern:

I am writing this letter to see if there is any integrity in the car dealership business.

The facts are below

• Purchased Car in Boulder 3/22/2017
• 2006 Toyota 4 Runner
• Rust Damage / Dealer stated rust was because car was from NY, but would not get
worse and was just superficial rust.
• Purchased car and set an appt. with Pueblo Toyota 3/24/2017 to mount spare tire and do an Inspection
• Toyota could not mount spare tire and stated vehicle was in good condition except for severe rust damage, could not install spare tire, and informed me that it may cost double to do repairs in the future because of rust damage.
• Took car to Pro-Masters Auto Body Shop on 3/24/2017 and they informed my son that the rust was severe and they would not attempt to repair, but estimated costs to repair the rear end to be $6,000 to $7,000
• Reviewed on internet and there were several complaints about rust damage on 2006 Toyota 4-Runners, Tundra’s, and Tacoma’s from N.E. States. Comments were also made that the vehicle with severe rust damage could be unsafe to drive.
• Took car to individual who restores cars and he said the rust was so severe and car was not worth repairing and unsafe and he would not let his wife or family drive it.
• Took car to custom care repair shop to review rust and install spare tire and they concurred that the rust was severe and unsafe and could not install spare tire.
• I called Pro-Masters Auto Body Shop to confirm what they had inspected and if I could give his name and phone number if asked.
o He informed me that rust was so severe that if he attempted to secure spare tire, that the frame holding it was so thin he could not guarantee it would not fall off.
o He also informed me that as the vehicle gets wet the frame becomes weaker and could start to crumble.
o He also gave me an example that if I was rear-ended the frame would crumble because it was so thin.
o He said the vehicle would be unsafe to drive.
• I drive 25 miles each way to work on the highway at 65 miles per hour and cannot imagine what would happen if pieces of this car would begin to fall off.
• I have not driven car since I took to Pro Masters because I am afraid to and have kept it in the garage while my safe vehicle is outside.

If Boulder Nissan can do a laser frame inspection by a certified frame inspector and give me a
detailed report that tells me the car is safe and can mount spare tire and insure me it will not fall off I would be happy to keep the vehicle. If not I am asking for Boulder Nissan to cancel the sale of the 2006 Toyota 4 runner that I purchased on 3/22/2017 and return my cash deposit of $2,000 and reimburse me for the gas it took me to drive it home and the extra key I purchased. I am afraid to take it back to your dealership, but if I must I will.

Why am I writing all of you, you may ask? As I was researching the problems with the 2006 Toyota 4 Runner I relied on the Service Record details provided by Toyota, that I had no idea I had free access to from their website until this situation.

In my consumer mind, I thought since the vehicle was so old with such little mileage that it was rarely driven and the owners probably traveled on the subway since the original owners were from New York and the car would be fine based on the dealership assuring me that it was. During my research, I also found out that New York was one of the top ten cities with flooded cars. Since you are the experts when it comes to valuing vehicles, It appears that all of you knew my car was unsafe and worthless except me. You are the experts and I can’t imagine that you did not know this as well.

After several weeks of crying, praying, and researching I decided to write this letter. I know salesman have a reputation of being deceiving, but to sell a car that you know is unsafe is the ultimate.

I am hoping that one of you have a conscience and will take my vehicle as a trade in and find me my dream car a 2006 (Black, Gray, or White) Toyota 4 Runner Sport Edition V8 in good condition with low miles for no more than the $17,000 that I have already paid.

I will continue to see if I have no other recourse or investigation measures since I am not able to drive this vehicle and can’t afford to throw away $17,000 which I am sure is nowhere near what you paid for the vehicle.

Any response would be appreciated.

Have a Blessed Day

Lili Avalos
Pueblo West, CO 81007

Avalos357@@msn.com

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george April 12, 2017 at 10:22 am

DEAR SIR MADAM,
I AM INTERESTED IN THE KEYS FOR MY TOYOTA SEQUOIA JEEP THAT WAS MISPLACED. AT PRESENT THE VEHICL;E IS STALLED UP AND UNABLE TO START.

LISTED BELOW IS THE VEHICLE INFORMATION FOR YOUR GUIDANCE AND DIRECTIONS.

VEHICLE NUMBER PRR 6994
MANUFACTURER – TOYOTA
ENGINE NUMBER -2UZ-6033XXXX
MODEL- SEQUOIA
CHASSIS NUMBER- 5TDBT44A61S02XXXX
YEAR -2001
USED VEHICLE
VEHICLE COLOUR- SILVER GREY
TYPE OF VEHICLE – JEEP
HORSE POWER/ ENGINE CAPACITY- 4700

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Ochirsukh. S November 3, 2016 at 5:18 am

Dear all
Hello everybody.
I’ve a new idea the non charging electric and fuel, eco-everlasting engine.
Have you any investment?
I from Mongolia.
Have a nice day.
Regards
Ochirsukh. S

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Carl Beck August 5, 2016 at 9:35 am

I have been in contact with “Ask Toyota” for several weeks now, asking them to supply me with a jack for my 2015 Yaris. They keep referring the matter to the selling dealer, Sloane Toyota, and their sales manager, service manager, and the customer relations manager have been unresponsive. I am lucky that I have not had a flat in the past 11 months!

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Lisa A Mattin June 25, 2016 at 9:54 am

I chose to get a Toyota Corolla because I thought it was a very good car for every day use. I have owned this car for two years I bought it from Lee’s Toyota on Queens Blvd an Hillside Ave in Jamaica, Queens. My car inspection for this year expires in the end of June and since three weeks I have been running around, going crazy with the car because the same dealership, on the day of the car inspection asked me if I wanted to do the servicing of the car because,according to them, it was due. Since then they have charged me $236 an the car emission ha failed twice. When I bought this car in 2014 there was no emission problem. I checked the car fax, vin number as this car is a Toyota Corolla 2009 model run 36,000 miles when I bought it. I trusted the service here and despite that I have no warranty on the car, I continued go the dealership because I felt that all Toyota car dealerships run on some ethics and principles laid out by Toyota but unfortunately this was not the case. I am a single mother with a 10 year child and 2 sick parents. I thought this government car would ease my stress but your dealership has made my life miserable right now. I am running around driving 200 miles and 60 miles and now I still failed.I am tired of the lies and will escalate this matter to the media if I don’t get a reply and help because I want people to know what’s really happening with Toyota. Thankyou

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keith matherne June 20, 2016 at 7:48 pm

been trying for about 2 weeks now to get your financial dept. to fax a 30 day payoff to my credit union with no luck at all. CAN YOU EXPLAIN TO ME WHAT IS SO HARD WITH THIS REQUEST?????????????????

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Michael Shields May 18, 2014 at 8:21 pm

My Wife, Lydia, was driving home from her work as a middle school math teacher when her Camry caught fire.
The fire Dept. reports that it was a spontaneous electrical fire.
Please help us repair vehicle.
I have several pictures of burning car and fire Department’s actions to put out the fire.
Please contact me right away.
The fire occurred last Friday May 16 2014.

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Paul Quiel April 3, 2014 at 3:14 pm

Toyota is aware of a faulty solenoid in the transmission in the FJ Cruiser line. I know this because they were able to diagnose the problem from California; I live in Indiana. But, rather than replace the solenoid, about the size of a White Caslte burger, they replaced the entire transmission. Bend me over Toyota!!! I suppose if I had a bad sparkplug you would replace the whole engine.

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