Tom Thumb Food Market Corporate Office - Corporate Office HQ

Tom Thumb Food Market Corporate Office

How would you rate your experience with Tom Thumb Food Market ?

[Total: 6    Average: 2.2/5]

Tom Thumb Food Market Corporate Office Address

Tom Thumb Food Market, Inc.
5918 Stoneridge Mall Road
Pleasanton, California 94588

Contact Tom Thumb Food Market

Phone Number: (925) 467-3000
Fax Number: (925) 467-3323
Website: http://www.tomthumb.com/
Email: Email Tom Thumb Food Market

Tom Thumb Food Market Facts

Founder: J.R. Bost and Bob Cullum
Date Founded: 1948
Founding Location: Dallas, Texas
Number of Employees: 2200

Tom Thumb Food Market Executives

CEO: Robert G. Miller
CFO: Peter Bocian
COO: Steve Burnham

Tom Thumb Food Market History

Tom Thumb Food Market was founded in 1948 in Dallas, Texas, by J.R. Bost and Bob Cullum. The company operates a chain of supermarkets in the greater Dallas area.

The company more than tripled in size in the 1960’s, mostly through acquisitions. Online shopping and coupons began in 1997. In 2015, parent company AB Acquisition completed a sale of Tom Thumb stores to Safeway. Currently, the company has 57 stores that still retain the Tom Thumb name. Some stores acquired the Safeway Lifestyle brand. Safeway has since been acquired by Albertson’s in late 2015, but as of this writing, Tom Thumb stores are operating as a subsidiary.

Tom Thumb Food Market also offers a full service pharmacy, fueling stations, as well as a loyalty card.

Tom Thumb Food Market FAQs

Question 1: What is the phone number for Tom Thumb Food Market?
Answer 1: The phone number for Tom Thumb Food Market is (925) 467-3000.

Question 2: Who is the CEO of Tom Thumb Food Market?
Answer 2: The CEO of Tom Thumb Food Market is Robert G. Miller.

Question 3: Who founded Tom Thumb Food Market?
Answer 3: Tom Thumb Food Market was founded by J.R. Bost and Bob Cullum in 1948.

{ 12 comments… read them below or add one }

Joyce J May 22, 2018 at 10:05 am

racist Tactics that’s condoned in numerous stores. Can anyone assist?

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rick nadeau April 20, 2018 at 7:41 am

went to tom thumb this morning #144 Niceville fla ,,customer was in there had one of his kids crawling all over the counter tops and witnessed the kid with half their body inside the donut display case. this is unacceptable especially with the store employees letting it go will never go to this store again

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jerry prusan April 11, 2018 at 7:17 pm

I hear that you are planning to build in heath, tx.I CAN’T WAIT.i was shopping at the Rowlett store. (just 4 you #48063330337) if you check you will see that I have not shopped in a while.the reason is I DO NOT like the manager keeps the store stocked BUT has no people skills, this is the problem with Kroger rockwall, I now shop other stores. PLEASE try and have someone like MOSES he was the best. CAN’T WAIT TO HAVE YOU OPEN I want to shop tomthumb (if you can get cris (meat dept ) you can win 95% of the customers.thank you and best of luck and if I can help in any way please let me know

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Varia Mikolchak March 10, 2018 at 2:52 pm

I purchased a pot roast this morning and discovered the meat was spoiled — the store’s Manager refused to refund or exchange because this item was on sale. Marking an item 50% off doesnt give the store the right to sell me spoiled meat. I was planning on preparing the same day, as would be expected with clearance meat. Tom Thumb on Beltline in Irving, TX 75062 —purchases at 6:30am on 03/10 and was refused a refund at 1:45p on 03/10.

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Jeff Wilson November 2, 2017 at 11:06 am

Gainesville store is in a state of emergency. Carts everywhere in the parking lot, pigeon droppings all over the sidewalk, exit door sticks and you have to push it open, OUT of STOCKs in every department and this is at 5:00 pm.
I was at the check out and the front end was packed, I asked the cashier to please call for some additional help and was told there is no one that can help. This is at 5:00 pm and only 3 registers are open. I asked her to call the manager in which she hesitated and finally did. The manager Chris Cox finally came up to the front, but not the cashiers register, he went to the customer service booth. I waved at him to come over, but he proceeded to walk to the back of the store. I was already checked out and followed him in the store to complain about the lack of customer service in his store. No apology no sorry, but I will talk with the cashier. He does not get it!! The check out is the last impression a customer has on the store.
I can handle out of stocks, I can handle walking back outside to get a cart, but I can not handle lack of customer service. Is this to much to ask for?

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MarkB October 18, 2017 at 12:27 pm

Hello,As a frequent shopper at least 3-4 times per week at the Tom Thumb store in frisco texas, located at Lebanon rd @ fm 423. On oct 17,2017 abt 18:15-18:30 hours I proceeded to self check out line and had an issue and needed assistance from a young lady clerk and she was very abrupt and rude to assist me,she came up and blurted out”what,what! No may I help you or anything and I had noticed that she was super nice to other certain people, really???? So I went on and said wow!for real? She had a super nasty rascist attitude towards me only! Wow!!! Smh…. so I reported her bad behavior to la tonya the head customer service clerk, I had no problems with the other clerks since 2015 everybody knows me including Mr Jack from the deli! And today I called the store manager and he just kept making excuses and some pointless language. Really ????? I’m thinking abt filing a complaint with civil liberties comm or call the news station to expose these racist tactics that are condoned at this store. Mark B 302.747.XXXXX thanx

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ann fiferna October 9, 2017 at 8:39 pm

Where can find saville orange marmalade.i been to all the Tom thumb stores none of them have it
Please help me.

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Jacquelin M Polson December 18, 2017 at 11:48 pm

Tom Thumb Home Delivery customers are not allowed to buy some products that are in the store. I know because I called. This has happened numerous times. I feel it is unfair to punish me because I can no longer drive. Who determines which products will be denied to Home Delivery customers?

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C. Benneck October 22, 2018 at 4:01 pm

I have been shopping at your Tom Thumb store at Preston and Beltline in Dallas for the past 5 years. I normally check out at the Express Lane, and have had the same cashier on many occasions.
I would like to know if T-T Management has so cowed their employees, that nobody ever says “Hello”; about the only thing they seem to be allowed to say, (in a dull, lifeless voice) is, “Did you find everything you were looking for?”
Your store is the most unfriendly store I’ve had the misfortune to visit, in a long time. I now visit your store as infrequently as possible. I am tired of your miles of useless aisles, filled with things I have never bought, and never will. My go-to stores now are ALDI and TRADER JOE’s; I know all their store personnel, and they know me by name. What a ray of sunshine to shop there with friendly and helpful people, who greet you when you come in the door, and who joke with you – ALDI personnel keep reminding me to not forget my milk again; or ask, “Did you see that we have just received a shipment of the boneless frozen New Zealand legs of lamb again?’… Both stores are very friendly and enjoyable places to shop. Years ago I also got very tired of all your fliers and SALES….! You jerk your customers around like marionettes on strings; first you raise prices one week and then it’s SALE….! and you lower them again, provided you have the magic T-T discount card to show to the cashier. I know what my various item prices should be, and object when you raise the price of Folgers coffee to over $10 only several weeks later to have it on SALE for $8.50. I buy my Folgers coffee at FIESTA for $6.50!

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ann fiferna October 9, 2017 at 5:16 pm

I can’t find Safeway saville marmalade in any of your tom thum stores.please help me and my sister.its the closest to the marmalade we had in Scotland.

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C. Benneck October 22, 2018 at 4:04 pm

Try WORLD MARKET stores. They have several different varieties of orange marmalade

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Barry Kockler September 29, 2017 at 9:58 am

Since the NFL has chosen to disrespect our national anthem. I find your support of the NFL in all of your stores to be quite offensive and will look for alternative places to do my shopping. If the NFL does not like the United States I suggest they quit and join the Canadian football league.

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