Thomasville Furniture Corporate Office - Corporate Office HQ

Thomasville Furniture Corporate Office

How would you rate your experience with Thomasville Furniture ?

[Total: 2    Average: 2/5]

Thomasville Furniture Corporate Office Address

Thomasville Furniture Industries, Inc.
1925 Eastchester Drive
High Point, North Carolina 27265

Contact Thomasville Furniture

Phone Number: 336-888-4900
Fax Number:
Email: Email Thomasville Furniture

Thomasville Furniture Facts

Date Founded:
Founding Location:
Number of Employees:

Thomasville Furniture Executives

CEO: Pierre de Villemejane
CFO: Paul Peters
COO: Sarah Becker

Thomasville Furniture History

Thomasville Furniture was founded in Thomasville, North Carolina, in 1904, originally as the Thomasville Chair Company. By 1905, the company was making approximately 500-1,000 every day.

Today, Thomasville Furniture is a full line manufacturer of furniture, designing and making everything from bedroom sets to kitchen cabinets. The company has 30 company owned stores which sell only Thomasville furniture, and an additional 400 stores which feature the brand. Kitchen cabinets are sold under the MasterBrand Cabinet name.

In 2011, the company was acquired by the Heritage Home Group, who moved the famous Thomasville showroom out of Thomasville and into High Point, North Carolina. The original headquarters building, erected in 1958, remains for sale. Company headquarters are now located in High Point.

Thomasville Furniture FAQs

Question 1: What is the phone number for Thomasville Furniture?
Answer 1: The phone number for Thomasville Furniture is 336-888-4900.

Question 2: Who is the CEO of Thomasville Furniture?
Answer 2: The CEO of Thomasville Furniture is Pierre de Villemejane.

Question 3: Who founded Thomasville Furniture?
Answer 3: Thomasville Furniture was founded by in .

{ 5 comments… read them below or add one }

Tracie Raven August 24, 2018 at 8:54 pm

Truly regretful with our furniture purchase. We ordered our sofa and love seat in January 2018 and are still waiting on toss pillows to complete our order. We’ve been given the run around and the “it’s not our fault the pattern is nla” month after month. I honestly can’t understand how this company is still even in business. Very displeased. And you really have no recourse. There’s no one you can contact at a corporate level to speak with. They simply do not care about their customers. I strongly advise anyone interested in this furniture to seeak another company.


Maria Roti June 21, 2018 at 3:39 pm

Horrible customer service! I special ordered a Scandia table from Thomasville Furniture at the Hall Rd store in Michigan. I was told that they would deliver it and I could pick it up in the store. I waited and waited. I contacted the store and they said it was on the way and that they would contact me when it arrived. I waited another week and no response. I went in the store to find out and no one knew what was going on. I then received an email, not a phone call, that there were “problems” and that I would have to pick it up from the warehouse located 40 miles from my house, instead of the 10 minutes the store is located from my home. I called the customer service number and the customer service rep for SE Michigan was rude, lied about when information was know about the closing, and offered me only $50 for gas money to pick up the merchandise. If I did not want to pick it up, they would charge me a 30 percent restocking fee for $750 table, even though it is their fault. When I complained, she hung up on me. Very bad customer service! I bought furniture at Gardner White Furniture and had excellent customer service, I guess that is why they are doing well and Thomasville is going out of business.


Maria Roti June 21, 2018 at 3:28 pm

Horrible customer service! I was lied to by the sales people about being able to pick up my furniture at their Hall Rd. MIchigan store. I was told that I could pick up my Scandia table at the store, 10 minutes from my house, instead I was told at a later date that there were “problems” and that I would have to pick up my furniture near Metro Airport which is over an hour from my home. If I did not pick it up there would be a 30 percent restocking fee. First, the store associate did not even tell me that the merchandise was coming from out of state, when it arrived at the warehouse I was not informed (I found out when I went into the store to ask about my purchase) and then received an email, not a phone calll, that I would have to pick it up at the warehouse. I called their customer service number and the representative for SE Michigan was rude, unhelpful and hung up on me when I complained. In short, I would have to drive over 40 miles each way to get my furniture or I would have to pay 30 percent restocking fee for a $750 piece of furniture. I was offered $50 for gas to pay for the pickup, but that does not cover my time. Horrible customer service! I bought a bedroom set at Gardner White furniture and received excellent customer service, I guess that is why they are still in business and why a Thomasville is going out of business in Michigan.


Val Siago December 7, 2017 at 10:43 am

Good morning. My daughter, Tera Henderson, her husband and 3 small children live in Santa Fe, Tx and their home was destroyed by Hurricane Harvey. While they had flood insurance, the company’s determination of loss is but a pittance if the actual valuation. This young family recently ordered $30,000 worth of kitchen cabinets (yours) and countertops to facilitate their rebuild and were forced to charge these purchases on their Home Depot card. I’m writing today to inquire about the possibility of JUST a discount from you on their purchase. ANY help would be greatly appreciated. Thank you in advance for your consideration. To contact either Tera or Steven Henderson, their address is Santa Fe, Tex 77517. Her phone number is 713-314-XXXXX. Thank you again.


pjrose September 20, 2017 at 2:10 pm

I too am very disappointed in the quality of my furniture and the pitiful service I have received. I ordered furniture and the issues still aren’t resolved. I keep getting the run around, finger pointing, no returned phone calls from main office . I will be taking my business elsewhere. What I have heard/read is that the quality of Thomasville Heritage has really really gone downhill. Save yourself grief Buy your furniture someplace else. I have been talked down to by staff and ignored by reps. Portland Ore


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