Slomin's Corporate Office - Corporate Office HQ

Slomin’s Corporate Office

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[Total: 4    Average: 2/5]

Slomin's Corporate Office Address

Slomin's, Inc.
125 Lauman Lane
Hicksville, New York 11801

Contact Slomin's

Phone Number: (516) 932-7000
Fax Number: (516) 932-7995
Website: http://www.slomins.com/
Email: Email Slomin's

Slomin's Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Slomin's Executives

CEO: Ira Salzman
CFO: Jason Salzman
COO:

Slomin's History

Slomin’s was founded in 1923 by Jacob Slomin in Seaford, New York. Slomin’s original store sold food and kerosene. Since many customers had difficulty carrying kerosene to their homes, Solmin began a delivery service. Soon, the company was delivering home heating oil, gas, and offering home heating repair service. After the fuel degreguation of the 1980’s, Slomin’s began to offer home security services.

Today, Slomin’s is the largest privately owned security company in the US. The company still offers gas equipment service and home heating systems, and water heaters, as well as security services. Sloman’s also offers air conditioning service and electronic automation, which enables heating, cooling, and security units to be operated remotely.

Slomin’s offers service in 8 states, mainly in the mid-Atlantic region of the US. Company headquarters are in Hicksville, New York.

Slomin's FAQs

Question 1: What is the phone number for Slomin's ?
Answer 1: The phone number for Slomin's is (516) 932-7000.

Question 2: Who is the CEO of Slomin's ?
Answer 2: The CEO of Slomin's is Ira Salzman.

Question 3: Who founded Slomin's ?
Answer 3: Slomin's was founded by in .

{ 12 comments… read them below or add one }

Juan Santana November 13, 2018 at 1:25 pm

Memo to Slomin’s (11/13/2018)
This is to inform you that I received an Invoice from Slomin’s dated 11/05/2018 The invoice makes reference to account #: 1144146 that, I assume, was taken from a cancelled contract. According to a telephone conversation, the amount of $499 will have to be paid to Slomin’s for “early cancellation”. This is not reflected in the invoice.

I respectfully decline to pay to Slomin’s the amount of $499.00 for the following reasons:
1. On 9/13/2018, while working in my front yard, I was approached by two members of the Slomin’s team (one male and one female) that were walking around my neighborhood looking for possible customers After listening to their chat I asked them to send me some specific information for me to study the plan. The man asked me to write my INITIALS on his tablet because he needed to prove to his superiors that he had contacted a prospective client. He added that his associate was close by and would bring the information I requested. He made a phone call to this person to make sure the information was delivered. The person came later and handed a brochure to my wife . No original or copy of an “agreement” was given or shown. No document was signed.
2. To our surprise and without any warning, on 10/24/2018, an oil truck from Slomin’s delivered 84.9 gallons of 1993 N0. 2 fuel oil. Minutes later we contacted Slomin’s and asked for some explanation. “There is a signed contract”, we were told. We responded that there must be a mistake; we never saw or signed a contract. Furthermore, I requested a copy of that “contract”; if there was one. From Hicksville, NY. We received two pages: one of an AGREEMENT and the other of a description of the goods offered by Slomin’s. It is important to know that only the copy of the AGREEMENT was readable; the other page was difficult to read. The one thing these two pages had in common was some kind of a signature the bottom. This “signature” had been cut and pasted on the second page. At any rate, IT WAS NOT MY SIGNATURE.
3. I called Slomin’s, talked to Robert Rkell (ID 06637B) and explained to him about the two pages and the fact that I never received, saw, read or signed any agreement with Slomin’s. Without hesitation, Mr. Rkell said he would cancel the so called “contract” immediately and send me a copy of it (see attachment 2). During the conversation, no warning of a penalty for cancellation was mentioned.

I am 76 years old, my wife is 74 years old. We have had the same supplier of fuel oil for the past 40 plus years. We have no reason to change this routine. We have learned to be very careful about possible predators that want to force their way of making business with us or anybody; specially with senior citizens.

Your kind response will be appreciated; just do not expect us to honor your charge of $499.00 for breach of an agreement that was never presented to us or legally signed by me.

Truly yours,

Juan Santana

Reply

Roger C July 3, 2018 at 11:09 am

PLEASE DO NOT GET SLOMIN’s!!!!!! I regret the moment I allowed the sales person into my house.

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Gwendolyn English June 25, 2018 at 2:31 pm

I have been a SLOMIN’S customer for 19 yrs. My home was recently vandalized. I called to get a price to have cameras installed they quoted me a price of $400.00 for each camera which is very over priced. The priced droped down to $300.00 for each camera. To get out of my 5yr contract which I was told was for 2yrs. It will cost me 1,700.00. One would think that since i have been a Customer since 1999 I would have gotten a better service . I FEEL RIPPED OFF BY THEM . THE CUSTOMER SERVICE / MANAGMENT TEAM HAS POOR CUSTOMER SERVICE SKILLS. I wished i hade did my home work before I signed with them AGAIN……..

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M Fay March 6, 2018 at 7:47 pm

Can someone kindly return my call
What is going on with this company ?????
I️it use to be a reputable
Company Shame on corporate

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Dominique M Germain-Dorme February 27, 2018 at 8:04 pm

Hello, my husband and I have been having some issue with Slomin’s regarding a delivery that never occurred and the lack of communication already waiting over a week just to get a call back following the so-called investigation..my husband is getting annoyed and want to seek legal actions, trying to hold off. How does a company as lucrative and had the longevity you do and still treat paying customers as if they don’t matter, aren’t the customers the reason you stay in business, its a good thing you guys are not a monopoly. I am very annoyed and disappointed and I will share my feelings as much as possible to whatever avenue to alarm others so the remain cautious.

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Michela Barra January 12, 2018 at 10:29 am

Good afternoon,
I just switched over to your company from one of your competitors. While your prices are what enticed us the service is a major disappointment. I have been calling for two weeks to have my system cleaned and can’t get an appointment until August! Really!

I am a reasonable person and understand that getting people heat is a priority,however, waiting 8 months is completely unacceptable! I expressed a concern about getting a puff back and was told we are on a waiting list.

It is my expectation that we get service within. 30 days.
I know it can happen because my previous company was able to do so.

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Thomas Bartlett November 29, 2017 at 8:04 am

Dear Slomins,

I have been a Slomins customer for a few years now. I recently renewed and upgraded my system to your so-called hybrid system. Since then, I have had several sensor trips. Most recent was this past Monday. I took off of work again to meet your needs for service. The tech came, replaced sensors in my living room and hallway. Prior to that, the smoke detector in my basement had to be replaced due to nuisance trips alarming. So now its Wednesday and I still have nuisance sensor trips. I have a 10lb dog. A little maltipoo. I was told by your salesman that that would not be an issue. Your sensors don’t detect anything under 40lbs. Well this has to stop. I am not happy with Slomins at all right now. Service needs to come to back and correct or rip out your equipment. I’m fed up. I can no longer have or pay for alarm system that I can not utilize the way I should be able to. I can no longer loose work time or income because of a Slomins issue.

Tom Bartlett
267-471-XXXXX

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Dee Simon August 20, 2017 at 1:07 pm

Hello jason an IRA hope this email finds u well..my family has been a loyal member for almost 6 years,well now my contract is up I’ve been trying to get a upgrade on my equipment.. This has been a headache for almost two months… The customer service doesn’t follow up with phone calls at all.they say there gonna call u back to set an appointment up, give the best # for contact an either they call my home or dont call at all..my sales rep for my area is Scott an this guy sucks so bad..either he lies to me or just doesn’t care about customer service.. He comes early to appointment’s an then leaves because there is no one home.mr Scott doesn’t return phone calls,doesn’t have his appointment calendar set up for customer service to look at an give us a appointment for him to cone out..they always have to get in touch with him an then wait for him to return the a call this takes about two or three days..when I left a Scott a message that I was unhappy with his service an that I would contact corporate, he stated to me that he didn’t care about me calling corporate at all an that corporate didnt scare him..at that point I asked Scott not to even return to my home at all..I feel that at this point its time to cut ties with u guys an move on..thanks for your time an understanding…

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Rosalind D.. June 20, 2017 at 8:25 pm

Good Evening Mr. Ira Salzman and/or Mr. Jason Salzman, I have been a customer with Slomin’s for about 10 hears. I some issues with your company. Today I was scheduled for a Tech to come to my home to fix a problem that was created by another Tech. I took off 1/2 day from work because the appointment was set up for 2:00 pm. Around 3:40 pm I called to see if the Tech was still coming and that is when Laura informed me that the Tech had up to 4 hours to show up. Needless to say I was beginning to become disappointed with the company because the person who set up the appointment should have informed me of this from the beginning, I call back at 6;05 pm and reported that the Tech did not show nor did I receive a phone call. This time I spoke to Rebecca, she informed me that the Tech had a family emergency. Now I find this to be very odd, since I received that same excuse from them prior to this year. (Wow) really! She informed me that I could reschedule; however, the Techs do not work on the weekend nor would they be working the week of July 4 (Seriously). What has this business turned into. I asked her what is the CEO’s name and the address to Headquarters, she informed me that this was Headquarters but she did not have the CEO’s name. Glad that we have Google. I am asking for the CEO’s assistance with this matter…. In another issue, my alarm went off at 3:27 am and Slomin never called to check on me. I called the Police to come check on me. This is not the first time that the alarm has went off and I have not received a call from your company. Please email with a resolution to this serious issues!!!!!

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Mrs H June 17, 2017 at 2:54 pm

I was told 3 months ago that i owe a maintenance fee of $120 plus dollars never was told this in the beginning of my contract ,I ask them can i split the monitoring and maintenance fee which together would be about $229.00 I paid 100.00 which129.00 would be my balance paid the bal off …now that should should start now only my monitoring fee for the next 3 months …1 no later I get a letter saying I still owe $229.00 what the he’ll some on is stealing but I got bank statement and a lawyer please don’t trust anything they say trust God and yourself keep all of your receipts and move on to another company.

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Catherine Rodriguez April 2, 2017 at 12:30 pm

Hi. Is is the second contract I sign with Somin,s. When I first signed up I ask the sales rep and he called sliming,s who verified to make sure what I was asking. So I asked if I replace my windows is their a fee? Both the sales rep and Solomon’s office said not the first time you replace windows or doors. But if you do more another time then there is a fee per window or doors. Now as a single parent, I save the money to replace my 3 windows. Now Slomans want to charge me an outrages amount of $50.00 per window. And I recommend your company and I signed up a second time. Having faith and trust in your companies word. Why do I have to pay such an outrages amount. It terrible. I will tell consumers affair and the better business burea and when ask if slomans is a good alarm system. I will tell them you can not trust what they says. My phone numbers is 917-395-XXXXX. Catherine Rodriguez

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Unhappy long customer April 5, 2017 at 11:42 am

Wow I’m having a simular problem. I’ve been a 2x customer owning my equipment for years in the 90’s and slomins has a judgement against me for the equipment that I own breaking contract when the office and tech got me back on by stating I won’t be held on contract that was for new customers to cover equipment cost. Now they want me to pay $2000. Very disappointed I thought they were reputable. I guess I was wrong or things have changed

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