Scopely Corporate Office - COHQ

Scopely Corporate Office

How would you rate your experience with Scopely ?

[Total: 9    Average: 1.2/5]

Scopely Corporate Office Address

Scopely
3530 Hayden Avenue, Suite A
Culver City, CA 90232

Contact Scopely

Phone Number: (323) 400-6618
Fax Number:
Website: http://scopely.com
Email: Email Scopely

Scopely Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Scopely Executives

CEO: Walter Driver
CFO: Tim O'Brien
COO: Javier Ferreira

Scopely History

Scopely was founded in 2011 by Walter Driver, a social gaming entrepreneur, Eytan Elbaz, Applied Semantics co-founder, Ankur Bulsara, lead software developer at MySpace, and Eric Futtoran, a startup veteran.

The company partners with touchscreen game developers and entertainment companies to help them monetize their games, as well as provide them with marketing, business development, analytics, and community management.

Scopely’s best-selling games are Dice with Buddies, Mini Golf MatchUp, Slots Vacation, Wordly, and Skee-ball Arcade.

Scopely is #9 in the Inc. 5000 list of Fastest-Growing Private Companies in the United States with a three-year growth rate of 19,55%. The company has added 101 jobs over the past three years, for a total of 102 employees. Scopely is #2 in the Inc. list of Top Advertising & Marketing companies, # in Top California Companies, and #4 in Los Angeles Metro Area companies.

Scopely FAQs

Question 1: What is the phone number for Scopely?
Answer 1: The phone number for Scopely is (323) 400-6618.

Question 2: Who is the CEO of Scopely?
Answer 2: The CEO of Scopely is Walter Driver.

Question 3: Who founded Scopely?
Answer 3: Scopely was founded by in .

{ 24 comments… read them below or add one }

Bigg Pisky June 14, 2018 at 10:37 pm

I think its unfair on wwe champions that you tell us who we have to use to compete when try after try i keep getting the same 4 sh**ty duplicate wresters. Ive been trying to get macho man for over a year. But instead i get the same 4 crappy duplicates. I will never spend another dime on your cheating product. You should be ashamed of yourselfs. Making millions on top of millions of dollars to screw us a wrestling fans. We love the wwe and you take advantage of us trying with your shit promotions just to get a duplicate of someone i just paid for the first time. I work very hard for my money i come home to relax to play and yet another promotion comes along ill spend a little money to try and get 1 of them 3 star wrestlers oh and guess what another damn duplicate. Never again

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Pissed Off February 20, 2018 at 3:18 pm

The WORST customer support. They take forever to respond and then ask for things you have already provided them. This company is a bunch of useless fu***

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Dennis December 14, 2017 at 6:22 am

Same things as many others are saying. This company shows it does not care about customer service. I got a new phone and lost my account on WWE Champions. I have tried serval times each day to give them the information they need but I can’t ever get a response. A company that makes so much money on its customers should be able to pay people to field customer service inquires. Seems like this issue happens to a lot of customers. I love the game, hate the customer service and tech support.

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Amanda September 1, 2017 at 3:11 pm

I’ve been kicked out of my game for the last 3 days on twd:rts. Tried to contact scopely to fix my account but all they tell me is my device may not be compatible. That’s funny cause my husband’s account works just fine on the same device! I tried explaining this to them but theyre response was wait for the next update. Seriously??? You just blow your customers off? Fix your damn game!! I have been removed from my faction because I couldn’t log in and missed out on an event ive been waiting for! Pay attention to your customers before you dont have any left!

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Carol September 1, 2017 at 12:21 am

They are using “strong ai” robots for customer service. They should hire real humans.

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Chris April 14, 2017 at 4:34 pm

This company is a joke. If you have any issues with any of their mobile products and you get Nick Johnson or Dominic Reynolds, good luck! They will give you the run around of excuses from “Hello Champion, please update to the latest version(of said mobile app or game) and this should solve any issues.” To an attempt to claim “We are not the developer, so we are only the link…” In layman’s terms they’re pulling the old “We’re just the messenger” card. Correct me if I’m wrong, but when you search for one particular product, in this case WWE CHAMPIONS, the links that pop up all tie to Scopely. Whether they’re the developers or not, the companies name attached to the product are ultimately responsible for both the good and the bad reflections of said product. At least if it was the other way around, they would make that abundantly clear that this would be the case. Thanks for the Scopely customer promise Nick Johnson and Dominic Reynolds! I will post this daily. If this keeps even one person from using any of your products, then I am getting my point across. WARNING!! DON’T USE THIS COMPANY FOR ANY FORMAT OF ENTERTAINMENT!

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Brett June 28, 2017 at 5:59 pm

I don’t know how a company like yours doesn’t have a customer service phone number to call. I’ve been trying for the last week to get in touch with someone to restore my account on WWE Champions. They keep giving me the run around I gave them all of the information I have to restore to my old account, but how are you supposed to have the EXACT AMOUNT OF COINS AND CASH IF YOUR PHONE WAS STOLEN. I explained this several times I gave you the exact number of superstars I have and highest rated superstar and user name and everything else asked but I keep getting told that I keep giving the wrong information which is effing ridiculous. This is the worst customer service I have seen in quite some time. I’ve asked several times to speak to someone over the phone and get nothing. THANKS ALOT SCOPELY UNLESS THIS GETS RECTIFIED YOUNJUST LOST A CUSTOMER!!!

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harriet schneider April 5, 2017 at 11:45 am

How do you stop people who started a game in your turn on dice with buddies? I do not know or want to play with these people. Once they start a game it appears on bottom of screen and under your turn. I have been playing dice with buddies for a long time and now I am having this problem.. I tried changing my account information and it says it was used. How can I bring back my original account on email or stop these people.? It is very
annoying. This is a second email being send and I would appreciate a reply or solution to this problem.

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Jennifer Richmond March 28, 2017 at 6:03 pm

Upgraded to the new IPhone 7 plus in February 2017 – all apps pulled over just fine with the exception of Yahtzee. Talk about a major headache. In attempting to contact Scopely, which was a headache in and of itself, I finally managed to get my old account to pull through. That was just the first of many problems. Then there was the difficulty getting it to connect back to Facebook. Finally after weeks of playing around back and forth between the apps, reloading, etc. one day it magically just decides to connect. This too though is limited as it wants to recognize only a certain number of my photos with Facebook. By the way to this date I have not been contacted by Scopely period.

Messaging with someone I am playing with and asked how they obtained certain dice and the response was in the “Weekly Challenge”. This is something I haven’t heard about so I start researching. I find out this has been rolled out in a certain version and sounds like not to everyone. Like WTF? So I look at the version of Yahtzee with Buddies and it’s the lower version. A friend of mine had Dice with Buddies so I went to look at it in the App Store and lo and behold it is running under the newer version and I downloaded it. Same game, same progress but now I can access the weekly challenge.

Finally think the dust has settled and relatively back to normal operation but then BAM Scopely strikes again and apparently it will now NOT connect to my Itunes/Apple ID Account in order to make any purchases. Now I’m thinking, who is the brainiac behind the programming that won’t allow customers to spend money?? Counterproductive if you ask me – wasn’t aware you all were non-profit. Sent Scopely another “contact request” regarding this issue. Still no response. Worst customer service EVER!!

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Mary E Walker-McBride December 13, 2016 at 10:03 am

I’m beginning to think Scopely is a scamming company engaging in fraud against their customers. In Dice with Buddies, Scopely maintains at least two leaderboards, one for customers who admittedly can cheat by playing on multiple devices (something Scopely encourages in its advertising) and one for folks who only play on one device. Folks who play on multiple devices routinely score 880, which is a perfect score in Yahtzee, which means they can score a yahtzee on every play. Completely impossible to do if you have on one device on which to play. Then, willy nilly, in the middle of a tournament, Scopely moved me from the one-device leaderboard to the advanced leaderboard where the 880 players compete, thus scamming me out of one tournament in which I was tied for first at 100 and scamming me into the advanced game where I’m in 7th place with the same number of wins. A player can see only the leaderboard on which (s)he is ranked. A player cannot see the other leaderboard. “Allen,” a Rep with he “Scopely Support Team,” replied to my complaint by telling me Scopely only maintains one leaderboard. “Allen” requested screenshots of both leaderboards so they could investigate. I have screenshots of both lists but Scopely’s customer service thread does not permit uploading the screenshots to it. My request for instructions on where to send the screenshots has gone unanswered for 24 hours and, based on complaints here by other customers, I don’t expect a timely response. In addition, I and several other players have paid to play another player in a time-sensitive tournament and Scopely has failed to match us with each other or any other player. That’s money down the rabbit hole which is why I think Scopely is defrauding it’s paying customers. If anyone out there has had similar problems, please respond to this as I am contemplating filing a class action suit against Scopely if it does not respond to or resolve my complaints. And, yes, I’m taking a screenshot of this complaint.

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jason evans October 7, 2016 at 2:46 pm

Have been trying to open my walking dead account, but have been unsuccessful. Contacted scopelymultiple times for support, but no response. Called google play support for assistance. The tech tried everything we could to get my account open, but no success. I advise him that I have contacted scopely for help, but still no respone. He stated that he would report them to Google play if they do not respond within 5 days. I am missing out on all of my rewards for events & 30 day passes that I have paid money for. A response from scopely would be greatly appreciated.

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Ron August 3, 2016 at 12:23 pm

I spent 120 on walking dead game and yesterday in the middle of a raid I got error so went to log back in and says I’m level 2 went to my faction my profile still there and I have emailed and called left voice mail and still no one has talked to me love the game but if no one will help went there’s a problem I don’t think I’ll spend anymore money here the one other time I had a problem the other company was all over it in an hr I still lay and love the game

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Walter Hill July 18, 2016 at 1:05 pm

Man same song everywhere, lol i 2 spent over a hundred for guarantee 5 star toon and did not receive it, so i replied to scopely, now waiting for a response from them. I either want my 5 star i was promised or my money back

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Alicia Ramos July 2, 2016 at 10:17 am

Your company has taken unauthorized money out of my credit card I would like a full refund for ALL of the money that has been taken out…this is getting ridiculous and out of control. .someone needs to send me a full refund..AGAIN there was no authorization ..please contact me back thank you

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Paul June 22, 2016 at 12:58 pm

Scopely is a disgrace to all phone apps. You know what else u score in the top #5 for … Legal theivary. Your coustomer support is non-existent. All your in-app purchases are outrageously priced and does t guarantee anything. Especially with the new “updates” in war for walking dead is an absolute joke. The best part is you have many loyal customers dropping THOUSANDS of dollars on these games and you provide absolutely ZERO support.

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Jeff Wallace June 17, 2016 at 1:10 pm

PLEASE PLEASE PLEASE CONTACT ME!!!!
I have spentover 2000.00 and no there’s not a extra zero in there. I got new phone and tablet .my account did not transfer it made me make a new one. It was still working on my old device untill last night when it wanted to me to make a new account. Got the new tablet and phone Thursday night and the old phone updated last evening. Please please i have sent a message first time when the new phone was purchased spent 3hr on phone and nothing works .please contact me 864-228-XXXX or my cell at 864 546 XXXX.
Thanks jeff wallace

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Nick May 27, 2016 at 12:19 pm

I would like to talk with someone how can this happen

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Rosa Bryantt May 17, 2016 at 5:07 am

My problem is it keeps erasing my tournament winnings.I will claim them, and they’re credited but then it’ ll say “we found your previous game”and erase it allOnly play on this samsung so previous game should be what is shown.Don’t understand why this keeps happening.Been playing about 3 years and never had a problem until this new version replaced the old one.Just want my winnings

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Derek April 7, 2016 at 2:15 pm

I have been trying to get my account recovered on my new device I contacted support multiple times over the last 3 days and I’m not getting any response. All I want is my account but support won’t respond.

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Nakita Smoak April 24, 2016 at 5:44 pm

Have you figured this out your? I have the same problem and I don’t know how to get my old acct back

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Eric April 3, 2016 at 11:22 am

I’m waiting a week now for them to transfer the progress from my old game in walking dead over to my new phone had two reps help me say we’ve successfully migrated when in fact they did nothing have them info over and over same message we have successfully migrated . Now I’ve emailed the contact email on the website and no answer when I’m calling the corporate office tomorrow

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Jodie Scott March 17, 2016 at 11:32 pm

Scopely needs to regroup and start over again. Your customer service reps are useless. You have alot of angry customers. Their issues should be addressed instead of sweeping them under the rug. You also need to revamp your programmers. I am a programmer and you have too many glitches in the Yahtzee with Buddies program. You need to address these problems, then you will triple the money you bring in!

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Jason November 9, 2015 at 7:05 pm

I’ve contacted support about a in game issue which the packs I bought didn’t give me all the items that it was suppose to and they said there is no way to help me. How is this possible? What good is support when you need it they say they can’t help you? Very disappointed and will be passing this along to everyone I see that has a game from you guys to never put money or time into it.

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Samson February 16, 2016 at 5:19 pm

I’m in the same boat… I spent a hundred bucks to get coins in the walking dead road to survival so I could get in on an event that was advertised merely as 4 and 5 star characters. I purchased the required 25 characters to get the bonus things and 23 of my 25 characters were 3 star and 2 were 4 star one of which I already had when I brought to thier attention that it was advertised 4 and 5 star they gave me a prewritten message in response claiming that all of those purchases were randomized and that my feedback was important but refused to do anything about it. It seems as though they don’t even read what I wrote as they keep giving me responses that don’t answer my questions. I have put in 2 emails to scopely directly over the past two days and no responses from them and now I have a message in to the reception office but I won’t hold my breath

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