Roto-Rooter Plumbing Corporate Office - Corporate Office HQ

Roto-Rooter Plumbing Corporate Office

How would you rate your experience with Roto-Rooter Plumbing ?

[Total: 14    Average: 1.6/5]

Roto-Rooter Plumbing Corporate Office Address

Roto-Rooter Group, Inc.
2500 First Financial Center255 East Fifth Street
Cincinnati, Ohio 45202

Contact Roto-Rooter Plumbing

Phone Number: (513) 762-6690
Fax Number: (513) 541-5753
Website: https://www.rotorooter.com/
Email: Email Roto-Rooter Plumbing

Roto-Rooter Plumbing Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Roto-Rooter Plumbing Executives

CEO: William R. Griffin
CFO: David P. Williams
COO: Kevin J. McNamara

Roto-Rooter Plumbing History

Roto-Rooter Plumbing was founded in 1935 in Des Moine, Iowa, by Samuel Blanc, who was frustrated with a clogged drain at his son’s apartment. Blanc designed a drain/sewer cleaning machine that used a motor from a washing machine, a cable, and a child’s wagon to carry it on. He called his device the Roto-Rooter and he began to sell his machine to individuals for $250.

Today, Roto-Rooter is owned by Chemed Corporation, who purchased it from the Blanc family in 1980. Roto-Rooter remains one of the largest providers of plumbing repair, sewer and drain cleaning, as well as water cleanup in both the US and Canada. The company has more than 3,600 employees.

The company still has headquarters, and a manufacturing plant, in Des Moine, Iowa. The manufacturing plant makes plumbing and drain cleaning tools and equipment for both its employees and other plumbers in the industry, as well as a variety of drain cleaning liquids.

 

Roto-Rooter Plumbing FAQs

Question 1: What is the phone number for Roto-Rooter Plumbing?
Answer 1: The phone number for Roto-Rooter Plumbing is (513) 762-6690.

Question 2: Who is the CEO of Roto-Rooter Plumbing?
Answer 2: The CEO of Roto-Rooter Plumbing is William R. Griffin.

Question 3: Who founded Roto-Rooter Plumbing?
Answer 3: Roto-Rooter Plumbing was founded by in .

{ 16 comments… read them below or add one }

Miranda Shae September 20, 2019 at 7:34 am

Something needs to be done about this company. Justice will eventually find its way to the people. They can only scam, deceive and for so long.

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Miranda Shae September 20, 2019 at 7:16 am

SCAM. A Deceiving Business! They are One of the BIGGEST plumbing companies in THE US and CANADA & they are a SCAM and Dishonest company. Please make a Twitter Account & Follow me as I search to see how we can take class action lawsuit Against them @Fair2konsumer / Against RotoRooter on Twitter. I know there are thousands of ppl who have experienced the same thing I have & We need to come together. Roto Rooter thinks it has enough martketing and advantage to be the at the top and stay at the TOP. So they can get away with overcharging thousands of ppl every day. DO NOT be one of these people. BEWARE their technicians are trained to give the highest estimates possible just to maximize their income and roto’s cash flow. Technicians go to their car and write a number down based on the highest estimate that can be charged for the particular job. They dont have a way to itemize this number when u ask them & they cannot tell u HOW they got the estimate. I was charged $400 for 30 minutes labor that was done with simple tools. 5 other plumbers i called would have charged me Less than $200. TURN AWAY. RED FLAG and SUSPICIOUS company. Roto uses their image as the Biggest Plumbing company to get away with scamming ppl to pay them for “premium” service. Yet my technician had been late on the job. THEN he lied to me about how he itemized my bill with a rate of $150/hour when I told him I was concerned why it was so expensive. LIES. Roto does not use a rate/hour. So how was the estimate “estimated”?? Derp. He doesnt know, how he pulled out a high number from a magic hat… Use a diffferent plumber. Join my cause and Follow my twitter, I want to hear your story and see if we can bring a legal investigation into this company’s practice.

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Laureen Albrecht September 1, 2019 at 7:58 pm

We are service???? Seriously???? We are rip-offs would be more accurate. On Saturday in Bucks County, I was charged $527.84 to clear a clogged drain from my garbage disposal. The technician (and I use the term loosely) was here for less than an hour. Now…….the water in the sink will not drain unless the garbage disposal is turned on. Oh, yes. I will be calling CORPORATE. Furthermore, there was NO ITEMIZATION on the invoice. Just this: Labor $527.84. Unbelievable!!!!!! Rip-off!!!!!! Unconscionable!!!!! My husband paid the bill. He asked no questions🤦‍♀️

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Miranda Shae September 20, 2019 at 7:21 am

Hi, I saw your comment and your situation sounds similar to mind. If you feel what was done to you was wrong and unjust, please consider Joining my cause by Following my twitter: Against Roto-Rooter @Fair2Konsumers
Please share ur story there with us. I am looking to file a class action lawsuit/investigation on this DIShonest company. They TOOK my hard earned money and gave me a lie instead to appease my concerns. Thanks

Reply

Nancy Gessner February 3, 2019 at 3:37 pm

NO NO NO NO NO NO TO ROTO-ROOTER.
THIS COMPANY IS A POOR EXCUSE OF A PLUMBING, DRAIN, SEWER CLEANING AND ANYTHING THEY MAY SAY THEY KNOW ABOUT.
RUN…DON’T WALK IF THEY SHOW UP AT YOUR HOME OR BUSINESS.
THEY ARE UNQUALIFIED, UNORGANIZED AND SIMPLY UNABLE TO DO ANY JOB.
I WILL GET MY MONEY BACK AT SMALL CLAIMS COURT & I REPORTED THEM TO THE BETTER BUSINESS BUREAU.
HIRE YOUR LOCAL & HIGHLY RESPECTED LOCAL PLUMBER TO COME YOUR HOME OR BUSINESS AND HAVE THEM DO THE JOB PROPERLY.

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Toni Skiles July 15, 2019 at 9:52 am

I called Roto Rooter because of a real estate transaction & the sewage was backing up into a new first time home buyers tub at 3am in the morning. I called them & of course one day service it was BUT the Technician claimed there was not a clean-out on the exterior & that he had to remove the commode. I accepted his opinion thinking he knew & he received $312.00 for the job he claimed was complete only to find out the very next morning the same thing happened again & the new home buyer called them & they send out 3 Technicians that discovered that there was a clean out on the exterior & that there was a can inside & another $125.00 & the job was complete. The first Technician did not do his due diligence for he told me no exterior clean out existed so more money to remove the commode. I tried emailing corporate Tiffany Fowler & the email bounced back. I called her twice & did not receive a call back.

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Miranda Shae September 20, 2019 at 7:22 am

Hi, I saw your comment and your situation sounds similar to mind. If you feel what was done to you was wrong and unjust, please consider Joining my cause by Following my twitter: Against Roto-Rooter @Fair2Konsumers
Please share ur story there with us. I am looking to file a class action lawsuit/investigation on this DIShonest company. They TOOK my hard earned money and gave me a lie instead to appease my concerns. Thanks

Reply

Bob Jones November 9, 2018 at 4:39 pm

My problems started in July of 2018 with a clogged drain. Called Roto Rooter and they showed up about midnight, opened my cleanout and ran snake about a total of six feet with 3 Feet being vertical in the cleanout before going into the drain. So about three feet of drain was cleaned and the water started flowing. Roto Rooter then closed the cleanout, charged $349.00 and left. On October 27, 2018 the drain stopped up again. I called RR and they sent a tech out. He was going to charge me $349.00 to clean the drain. I told him that I had recently had RR there to clean the drain. He tols me there would be no charge for his service. He started cleaning and hit the same spot as the previous RR tech. I told him that was all the farther the last tech cleaned to. He explained that the tech should have run the entire line to assure it was clear. He then made an appointment to have a camera inspection on Oct 31, 2018. As of Nov 09, 2018 I have not received and inspection and my calls to Roto-Rooter have gone unanswered.
Roto Rooter service is shoddy at best.

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Steven Wojtonik October 30, 2018 at 7:36 pm

on 10/11 /18 my wife called they came out invoice #125334 .to free up my sinks in my bathroom. worked until10 / 25 /18 . Next thing we seen was as we ran the bathroom sinks black water was going into the tub .So my wife called up and they said saturday it will cost 331 .00 $ for them to come out and do the work . I called a day later and i talked to the tech and he told me he was going to charge my wife that price and i said i did this when i was a kid i know the drain is blocked by the main . and i also had everything apart for them and they still charged me 125 $ for 7 minutes of work invoice # is 125292 and i think they charged me for pipeshield and never got it he just talked about it . I want some kind of a refund or the bbb is going to her about this the better business bureau.

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Miranda Shae September 20, 2019 at 7:26 am

Hi, I saw your comment and your situation sounds similar to mind. If you feel what was done to you was wrong and unjust, please consider Joining my cause by Following my twitter: Against Roto-Rooter @Fair2Konsumers
Please share ur story there with us. I am looking to file a class action lawsuit/investigation on this DIShonest company. They TOOK my hard earned money and gave me a lie instead to appease my concerns. Thanks

Reply

Bruce H Reynolds June 4, 2018 at 5:37 pm

These are the worst people to try and get answers from. Their management people do not listen to you. They turn a simple basement drain clog into what they call “water restoration” Mgr said it’s the LAW if you have water in basement. They claim to not charge for weekends,late night or holidays. Says so right on there invoice. I was charged extra for all services. My house is old. Has a stone foundation so every time it rains waters seeps thru walls and runs to basement drain. You CAN’T dry it up.But there man charged me to do it.Had standing water pumped out. Took over 3 hrs to pump about 300 gals(probably less) of water.Had 3 techs who couldn’t open drain.Finally on Saturday 2 techs came and did open drain. Had to pay them $300.00 that day.which I did Then I get another bill for $1,885.81 on top of the $300.00 I already paid.So for one simple drain clean out they want me too pay $2,185.81. Total BS!. How they won’t return my calls and threaten to take legal action if I don’t pay.

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Miranda Shae September 20, 2019 at 7:25 am

Hi, I saw your comment and your situation sounds similar to mind. If you feel what was done to you was wrong and unjust, please consider Joining my cause by Following my twitter: Against Roto-Rooter @Fair2Konsumers
Please share ur story there with us. I am looking to file a class action lawsuit/investigation on this DIShonest company. They TOOK my hard earned money and gave me a lie instead to appease my concerns. Thanks

Reply

william mannes May 11, 2018 at 3:31 pm

cannot get a call back my first call was at 12 noon fl, timeits now 3;30 fl time561030703844

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Margaret Vargas November 27, 2017 at 11:48 am

I had roto router unclog my drain in the 21st signed paperwork for them to do the work n clean up n sanitize the stuff John Dixon comes out takes nearly a 500.00 chk from me says he’s bringing it back the next day then says the guy who lives down the shore has it took it home n will bring it Fri or sat the worker from down the shore said he never got a check John Dixon did John says he’s giving me his number in case of anything but only gives a corporate card another flood appears while we’re not home n spread even more it was at least an inch or more high my daughter opens the door and falls backward into my husband’s arms at around 230 in the morning on Black Friday morning the fire Dept had to come out gas is smelling a flood has gone to 3rooms n starts making it to the two bedrooms into the furnace area where we have a new furnace to the closet wat a nightmare n I’m being told in about four hours someone can come it’s been ongoing never got my check John Dixon said he’s going to call the general mgnr up n resign since I think he’s a lier I said good when he calls me I’ll ask if u resigned n if not tell him wat u said .worst customer service my house has been laying since Thanksgiving n they laughed n said ull have to clean it up I told them I don’t think so ull have to while I sit n laugh still no money still no resolution Maggie Vargas Willingboro NJ

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Patty Lumpkin November 7, 2017 at 11:04 am

My mother, Betty Peavey is having a major issue with Roto-Rooter in Millbrook, Alabama. This has been going on since April or May of this year. She received a quote to add a sewage line for her washer, sink etc. in April or May and was told they would be there in two weeks to do the job. Two weeks went by, no show and NO CALL. After leaving message after message for over two months with no return calls, the office assistant stated she was embarrassed to call my mother. During all this time, she could NOT WASH CLOTHES. Finally they came out and did the work, poorly if I may add. Asked for the payment before the job was complete, did not fill the trench or the BIG HOLE in the back yard as it should be so now my 78 year old mother can’t walk around in her yard because this will trip her up. And while digging the hole/trench by the house they damaged the eave on her home. She phoned them a couple of times and they NEVER phoned her back. she had to stop payment on the check and call them back in order to speak to someone. They came out and half a** finished part of the job, tried to fix house with hammer, but metal needs replacing. They never contacted her back after that day. I have gotten involved since they are discriminating against an old lady. And now it is going on two months and they still have not fixed her home, nor will they return my calls now. Two weeks ago I E-mailed someone name Pat at Roto-Rooter corporate office(from your website) and again NO RESPONSE!!!!! I want someone to take action and DO THE RIGHT THING and actually act like a business that cares about their customers. If I don’t hear from someone within the week, I will have no choice but take this to the next level. We have been patient long enough and it is time for this matter to be dealt with. Please please please please contact me ASAP.

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lisa sgro May 24, 2017 at 6:03 pm

My name is Lisa I had the misfortune of receiving your service thru our rental office in mckees rocks pa (meyers ridge) . Your tech arrived at my front door with filthy shoes traced thru my carpet . Left a bigger mess in my bathroom and hall. Black muck!!! This is a nightmare. I am disabled. I put towels down thru out my downstairs. You r man bob called and said it is my maintenance depths issue??? He was just as nasty as the man who did the sewer work. This is shameful. This disgusting mess needs cleaned!!! I will never let another one of your workers in my house ever again.

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