Radisson Hotels Corporate Office - Corporate Offices & Headquarters

Radisson Hotels Corporate Office

How would you rate your experience with Radisson Hotels ?

[Total: 11    Average: 1.8/5]

Radisson Hotels Corporate Office Address

Radisson Hotels International, Inc.
701 Carlson Parkway
Minnetonka, Minnesota 55305

Contact Radisson Hotels

Phone Number: (763) 212-5000
Fax Number: (763) 212-3400
Website: https://www.radisson.com/
Email: Email Radisson Hotels

Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Executives

CEO: David P. Berg
CFO: Brad Hall
COO: Curtis Nelson

Radisson Hotels History

Radisson Hotels was founded in 1909 in Minneapolis, Minnesota. The hotel chain is named after the 17th century French explorer Pierre Esprit Radisson. Curt Carlson purchased the company in 1962. It is still owned and operated by the Carlson family and is a subsidiary of Carlson, Inc.

Although the name is Radisson International, the majority of hotels are in the US.The company has a chain of 14 luxury hotels in the UK, which go by the name of Radisson Blu. Radisson Red hotels were launched in 2015 and are aimed at younger persons. The company has plans to open 60 Radisson Red’s in international locations by 2020.

The company currently has 990 locations in 73 countries, with plans to expand into emerging markets, such as Russia, India, and Brazil, in the next decade. Company headquarters are located in Minnetonka, Minnesota.

{ 22 comments… read them below or add one }

Linda December 10, 2017 at 4:00 pm

I planned my daughter sweet 16 at Radisson in Fort Worth Meacham st pad ove 10,000 for the room and food plus the cost of 5 rooms for family and friends to stay one friend had a problem with her key so she went to the front desk and Manager name Rence told her she shouldn’t be in that room my friend said I been in the room scene I got her my stuff in there my friend had to call me and I went down there and I told the Manager the other guy gave me that room she was very rude I told her why you being so rude I spent a lot of money here she said if you don’t like it go somewhere else after the party over and I already spent my money there I was going to go to the club and we was going to eat breakfast there but after that I’ll take my money somewhere else my friend was going to book 2 party there but not no more

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Martha Mendez December 1, 2017 at 2:35 pm

We had to rent a room on Wednesday, November 29, 2017 due to some plumbing issues at home. My dad had just been discharged from the hospital that evening with Bronchial Pneumonia and a heart condition. When we arrived at the Radisson in Buena Park it was around 9-9:30 pm. We went to our “Suite” and my first impression was this looks disgusting and it does not look like no suite. Well low and behold my dad gets to sleep on the sofa bed and once i opened it up what i found was DISGUSTING!! The pillows were stained with blood, no sheet and the mattress was soooo worn out that not even a stray animal would be able to sleep on that (i have pictures).. I called my daughter in law to take a look at this couch so she runs back to the bedroom to check her sheets and low and behold they were dirty and stained. We called the front desk to complain so they sent maintenance and all he could say was “Well, were getting 200 new sofas tomorrow, I can bring you another mattress” REALLY!! How can you continue to rent out rooms under those unhealthy, deplorable conditions at $185.00/night!! We had to get on the phone at 11:00pm to find another hotel to stay at. We had 2 kids, 1 sick elder, along myself, my son and daughter in law. Were still trying to contact corporate to file a complaint and to top things off they charged my daughter in laws card twice (Online and at the front desk)!!

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Amanda Martinez November 21, 2017 at 11:32 am

Went for an interview at Radisson Hotel in El Paso tx.. Was not given fair interview, the two women were more focused on being able to hire someone they could GOSSIP with and continue there little kidlike CREW. After the interview was walking out and Clearly heard one of the woman manager s say DONT FALL OVER !!! I was wearing wedge hills ..Very rude and there needs to be a stop to that kind of rude behavior they are getting away with..

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April Callan November 17, 2017 at 1:50 pm

Raddison Jamaica Queens NY.This was the worst hotel I have ever been to. The Room was awful. The bathroom door was broken and could not be closed. The coffee pot plug was broken, window cracked and tv off. Horrible. Not only was everything broken but other guests entered my room with an additional key card. The exact same thing happened to another guest while I was at the front desk. The hotel duplicated the same cards and kept double booking the room. That Is So Dangerous!!
The hotel offers luggage storage for a fee. My headphones and Clarisonic were taken out of my bag. The Hotel Manager never returned my call and I was supposed to receive a refund and after over a month of hassling I still have not received it. The corporate offices told me to file a police report and there was nothing that they would do. I live in Austin TX and This was in Jamaica Queens NY. Seriously? Terrible company

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Marien Tartak October 15, 2017 at 9:35 pm

Radisson Coliseum in Greensboro, NC is the dirtiest hotel ever!!!
They dare to charge me over $218 a night for a dirty room. Couldn’t find any other hotel because it was the Furniture Market and there was no vacancy anywhere in the area.
Had to go and get bug spray and spray the dirty stained mattresses of my daughter and mine because we were bug bitten.
Radisson should be ashamed of charging those prices for this place that is the nearest thing to a crack house!

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Dusty Heath October 12, 2017 at 12:50 pm

I recently stayed at the Radisson Inn Fort worth South on 10/8/2017. I rented two rooms for me and 3 of my friends. When we checked they did have two rooms for me but only king beds. It was 11:30 at night and we had been driving most of the day. So we just went with it. But at 2am another customer was given the same room and walked into our room why we were asleep. This was the most uncomfortable situation you could imagine. On top of that very unsafe for both parties. The person walked back out once seeing the room was occupied. About 15 minutes later they comeback up with security banging on the door. Interrogating us on why we are in the room. This was the most unprofessional hotel I have ever been to. The next morning the front desk worker was being slammed with people complaining about their stay. We finally got to the desk to figure out what had happened and wanting some sort of compensation for this event. But he was no help and the manager was not in until 11. We had appoints to be at . So he gave us the managers card. I have called 5 times since Monday. Left messages on the managers phone and with the front desk to please return my calls. IT is now Thursday, I called again and was sent to voicemail. I called back and the lady at the front desk said she would go get her. Still no time to talk to me and still waiting for a call back. This is inexcusable. I am now calling corporate to see what can be done.

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Nichole Llanez September 7, 2017 at 1:39 pm

Horrible customer service is an understatement. After signing a contract in july to reserve roomd for my wedding event, and also confirming my reservation the day before, I arrive at the hotel and was told that they have no record of my reservation. I not only needed the room to stay for the night but also to get ready in with my bridesmaids for my wedding. The wedding was starting in an hour and a half. The representative, Mary, who was assisting me was rude from the minute I got to her counter. She was constantly rolling her eyes and was willi g to put no effort into helping me. At one point when I was trting to explain to her that I had a contract signrd by her manager, she put her hand up in my face for me to stop talking. I was astonished at how disrespectful the staff treats their guests. The radisson is the most unprofessional business I have ever dealt with. Even after showing her my contract she stated that the contract is done with sales and has nothing to do with them. I was very upset. Only after I mentioned that I’ll just get ready in a friends room did they accommodate me and said they would give me the suite i reserved initially. I received no apology. A manager never contacted me. I was 45 min late to my wedding because I was at the front desk for half an hour trying to get my room. It was awful and the worst experience that I have ever encountered.

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Christine Anderson August 28, 2017 at 11:39 am

Don’t pay them a dime!! Stayed in Buena Park and their hotel ruined our vacation. They had Broken key cards. Every time we left our room we had to wait over 30 minutes for them to open our door. Air conditioning was broken and it was hot as hell!! As If that wasn’t bad enough, TV didn’t work, floors were filthy, and the couch was worn out. I paid $163 for one of the worst times Ive ever had. Thanks Raddisson for ruining my hard earned vacation!! 😭😭

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Dennis Garcia August 19, 2017 at 8:24 pm

This hotel in buena park .ca is disgusting I would not recommend to anyone keys did not work had to call every time to get in bathroom door did not close room was musty grounds were in such disarray. If this is a franchise I would charge the franchisee penalty fees for a disgusting hotel butt I’m sure this is falling on deaf ears .disgusting

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Donna K Harris August 19, 2017 at 12:43 pm

Not only do I need,to go to a hospital….. After being hurt at this hotel by an employee, but I can’t go to the hospital because ill miss my flight

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Kimberley Smith August 1, 2017 at 3:49 pm

I stayed at the Radisson hotel in Baltimore downtown on July 29th to July 30th. My first issue was the room was extremely cold that I could not stay in the room. I called for someone to turn the air down and they took hours to fix that issue….. The most important issue was when it was time to lay down…I saw a stain thought it was something spilled on the sheet so I pulled the sheet back and it was blood on the bed….which means the sheets were never changed from the previous guest….Totally unacceptable!!!! I called the front desk again the manager came and saw it then offered me a $35 voucher for their restaurant… He said he could not refund me because I booked through Hotels Tonight…. That’s fine but the least they could have done was offer a free night in my hometown.

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Kimberley Smith July 31, 2017 at 9:14 pm

I stayed at the Radisson in Baltimore on July 29th-30th… The room was freezing to the point where we could not stay in our room….I contacted the front desk and it took them 5 hours to fix the issue…..then when it was time to lay down I noticed a stain on the sheet moved the sheet back and there was blood on the sheets…….Totally unacceptable!! They claimed I could not receive a refund because I booked through Hotels Tonight…. So they gave me a $35 voucher to eat….that was not enough for the inconvenience!!! They could have given me a free stay in my hometown…..

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Tamara Grigoryan July 30, 2017 at 4:54 pm

On behalf of my family and myself I’d like to share our great experience as a small token of our appreciation. At Radisson Blu Hotel in Yerevan the General Manager and staff, especially Naira Hambardzumyan [the receptionist @ front office] always aim to uphold the highest level of guest service indicative to World Class business standards. Everyone is so nice, friendly, professional, motivated and detail oriented in their teamwork. I’m so impressed of around the clock outstanding customer service, rapid responsiveness and quick turnaround never making the guest feel like they’re asking for too much, dealing with each and every request rapidly and friendly. The overall hotel is a great place for stay, rooms have so much for comfort. The view from windows is so exciting and stunning at night, the food served at the LARDER and ADASTRA restaurants is so delicious, organic with unforgettable quality and taste, freshly prepared and served right to the table. The room service high quality is outstanding. The housekeeping and in-room dining quality services are set high. Elizabeth Gevorgyan-the supervisor @ LARDER restaurant and her team are great. The receptionist at the front office Naira Hambardzumyan impressed us by great care, professionalism, unparalleled and exemplary service always committed to ensure the highest level of service and guests full satisfaction. Naira Hambardzumyan truly deserves to be recognized and honored for her tireless efforts and dedication to her job. She is a great multitask team worker always committed to excellence. Thank you for such outstanding experience and for making our stay unforgettable here @ Radisson.

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Patricia CAMPOS July 30, 2017 at 12:43 pm

I came to Radisson in Rochester I got 2 rooms and stayed 3 nights elevators not working had to wait 45 min to go up or down and when finally got the elevator was not stopping in my floor that was # 7 was up in down the elevator up to floor 15 and then to the lobby like 6 times got out and went to service elevator to get to my floor I paid more than $ 700 for what ? How can corporate get in touch with me ? I want a ceedit or at least something back of my money !!! I spend more time waiting for the elevator than in tge hotel . ohhhhhh and the toilet was clog!!!!

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Miss Smith July 26, 2017 at 12:40 pm

Hearing about faeces on bedsheet at the Radisson Trinidad posted by a customer on Facebook. Unbelievable.

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Dawn Valandra July 16, 2017 at 7:43 pm

I stayed at the Radisson Hotel Philadelphia Northeast last night and found a piece of glass on the chair in my room, my husband cut himself on it and when we went down to complain and get another room, all they did was send a cleaning lady back to vacuum. I would like my money back so can someone tell me how to email the Radisson corporate headquarters or who to speak with.

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Mindy Spielman July 5, 2017 at 12:08 pm

I stayed in a Radisson in New Rochelle in NY. I had a confirmed room for 5 and when I arrived they said there were onky beds for 4 and fire code did not allow a rollaway. They refused to take repsonsibility for the mistake and would not give me a room that would accomodate 5. I has a wedding for my neice to attend in an hour and I had no choice but to take the room to get ready. When I returned home, I complained to Radisson but they keep on insisting fire code would not allow a 5th bed. Ok! But then why did you confirm. O had a choice to go to the residence inn around the corner for a similar price and they had 5 beds. I had thought the Radisson was a more up scale hotel and foe that reason I booked this room Had I known my teenage son would have had to sleep on the floor cuz the room did not accomodate 5, then I would have made the xhoice to go elsewhere. why will they not admit they were wrong.

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Sam Markow July 5, 2017 at 10:17 am

My 12 year old had a new $20 sweatshirt stolen from the restaurant at Grenada Grand Anse Radisson. Then 2 days later his new $30 flip flops were stolen at the beach. Hotel staff were unconcerned. For $50 worth of items, you have lost customers at Radisson and in Grenada for life. Completely ruined his trip.

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Michael & Tasha Brewer June 20, 2017 at 10:26 am

I want to be contacted immediately regarding our stay at the Radisson Hotel in Schaumburg Illinois. I have tried to work with this hotel as well as hotels.com as this was booked thru hotels.com. But if I do NOT have this resolved I will be reporting both Radisson and hotels.com to the BBB and leave all my comments regarding our stay. One we arrived late and in a hurry to drop our bags in our room and get to medieval times for the father’s day tickets I had purchased for my husband. We literally ran in our room, dropped our stuff and ran back out. We returned to our room for less than 5 minutes after Medieval times and returned sometime after midnight. We were too tired to “inspect” the hotel (which we should NOT have to do) as this was supposed to have been an excellent hotel. We woke up in the morning, there was a BIG yellow stain on our sheet (which i wish to god i would have seen before i slept in the damn bed) and nasty black hairs all in the sink (don’t get me started on what i think or don’t think it could be) it’s disgusting. We couldn’t even brush our teeth that morning as i wanted to puke….these hairs were all in the sink and around the sink. We stayed on 6/16 and checked out 6/17. I have contacted the manager at this site, as I’m NOT paying for this stay and I will have it reversed and disputed by my bank if this is not taken care of. I do NOT want a free nights stay, this hotel is NOT worth it, let alone the 3hr drive we had to drive to get there.

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betty cravens June 19, 2017 at 10:52 pm

We here in Lake Ozark, MO hear that Radisson has bought the Country Club/Spa and it will open soon. What can you tell me?

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Sha'Ronn M. Paul June 18, 2017 at 5:40 am

I am a former enployee at the Radisson Northeast Philadelphia Hotel located at 2400 Lincoln Hwy in Trevose, PA. I was wrongfully terminated on June 16, 2017 due to ficticious complaints from the housekeeping department manager and general manager. Both manager and general manager errorously scheduled me to work the 3rd shift alone with no assistance on June 15, 2017 with the complete knowledge of a work overload. In addition to scheduling mismanagement within the housekeeing department, there is payroll fraud iinvolved as well. Upon termination from Radisson, I was not given a write-up or a termination letter as protocol from management. Within my 30 days of employment at Radisson, I have not received a ‘clock-in’ I.D. or a uniform shirt as provided by Radisson upon hire. Proper protocol again was not followed. Housekeeping manager fraudulently stated to me I would be employed as full time upon hire. My schedule was not. I was employed 32 hours. This department as well as this location needs to be investigated not only by Radisson Corporate, but also by The Department Of Labor immediately.

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Kim Williams June 6, 2017 at 6:45 pm

Radisson Grenada was one of the most horrible vacation that I had ever experienced. The stay there was very unpleasant, some of the staffs were very unprofessional, rude, and unfriendly. During our stay we had staffs that were accompanying us while we were eating our breakfast every morning, they were monitoring us from the moment we started to eat until we were finished. We had to contact the operator to get our room serviced for the first two days, we were ignored at the Bamboo Lounge Restaurant, then one of the staff made a rude comment ” wishing for sickness” on our return flight. We were checked out of our rooms while our luggages was still there. Because of the services that was received we will not be returning to Radisson Grenada or any of its hotels or affiliations. We are greatly dissatisfied and disappointed at the services that was received.

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