Radisson Hotels Corporate Office - Corporate Office HQ

Radisson Hotels Corporate Office

How would you rate your experience with Radisson Hotels ?

[Total: 42    Average: 1.6/5]

Radisson Hotels Corporate Office Address

Radisson Hotels International, Inc.
701 Carlson Parkway
Minnetonka, Minnesota 55305

Contact Radisson Hotels

Phone Number: (763) 212-5000
Fax Number: (763) 212-3400
Website: https://www.radisson.com/
Email: Email Radisson Hotels

Radisson Hotels Facts

Date Founded:
Founding Location:
Number of Employees:

Radisson Hotels Executives

CEO: David P. Berg
CFO: Brad Hall
COO: Curtis Nelson

Radisson Hotels History

Radisson Hotels was founded in 1909 in Minneapolis, Minnesota. The hotel chain is named after the 17th century French explorer Pierre Esprit Radisson. Curt Carlson purchased the company in 1962. It is still owned and operated by the Carlson family and is a subsidiary of Carlson, Inc.

Although the name is Radisson International, the majority of hotels are in the US.The company has a chain of 14 luxury hotels in the UK, which go by the name of Radisson Blu. Radisson Red hotels were launched in 2015 and are aimed at younger persons. The company has plans to open 60 Radisson Red’s in international locations by 2020.

The company currently has 990 locations in 73 countries, with plans to expand into emerging markets, such as Russia, India, and Brazil, in the next decade. Company headquarters are located in Minnetonka, Minnesota.

Radisson Hotels FAQs

Question 1: What is the phone number for Radisson Hotels?
Answer 1: The phone number for Radisson Hotels is (763) 212-5000.

Question 2: Who is the CEO of Radisson Hotels?
Answer 2: The CEO of Radisson Hotels is David P. Berg.

Question 3: Who founded Radisson Hotels?
Answer 3: Radisson Hotels was founded by in .

{ 34 comments… read them below or add one }

Tyler Wright June 7, 2019 at 9:59 pm

We booked our stay through hotels.com for June 2, 2019, to June 8, 2018. Your elevator was broke closest to our room 203, the Jacuzzi was broken the entire time. TV went out for the whole facility on June 4. They gave us a free breakfast that was discusting. My daughter found a cockroach in the bathroom sink for the restaurant crawling around with no soap.
Easily in our trip the manager helped us extend our stay 1 day to leave on Sunday. She saw that hotels.com somehow split our reservation, which she said was odd. She told us we would need to check out on Saturday and pay another $100 deposit on Saturday afternoon. While walking back from Knott’s Berry Farm at 1:30pm to get lunch, your staff locked us out if our room and demanded another $100 deposit saying our reservation ended today June 7. My reservation is from June 2 to June 8 per reservation number 159026754386 not two. My kids had to use the restroom and we’re hungry. Your staff refused to open our door which had my car keys, phone, money, lap top and all belongings. They refused to let them use our restroom which we already paid for unless we paid another $100 and then another $100 tomorrow. That’s three deposits for one stay. I am so pissed. You held my belongings for ransom and no manager on site not could they be contacted. I am beyond angry. Your staff needs training. They are horrible. How dare your company do this to my family. I will share my horrible experience with everyone. Tyler Wright


Molly Richardson March 18, 2019 at 9:11 am

My stay at the country inn in Beckley,WVA was horrible!! Black mold in the shower on ceiling! Door keys NEVER worked,No Manager on duty All weekend!! Staff courteous enough as these problems they couldnt solve.Now no answer or reply from manager! Save your money Folks!


Robbin Olson November 26, 2018 at 12:45 pm

I made reservations back in October for a queen suite….2 queen beds with an overlook of the lights in Bentlyville. This was done for your HarborView Radisson in Duluth Minnesota…We had a room PROMISED to us on the 15th floor that would overlook Bentlyville….After traveling for hours and being early for the 3 oclock check in we went for lunch…We arrived at the radisson at 3 for check in..To our suprise there was a VERY LONG LINE and VERY FULL lobby of people….after 30 minutes of waiting in line we got to the check in only to find out our room wasnt ready..and that when a room was available they would call us…STILL waiting an hour in the horribly filthy lobby we returned to the counter after watching almost everyone else be checked in. ONLY to be told AGAIN our room wasnt ready or available….WHY PREPAY AND MAKE RESERVATIONS A MONTH PRIOR??? We asked what was available as we had three small children we were given a room on the 12th floor (NOT WHAT WAS PROMISED OR RESERVED) 1st of 4 keys didnt work…2nd of 4 keys didnt work…ahhh 3rd key worked….its now almost 5oclock kids really needed to use the bathroom….ARE YOU KIDDING ME??? there was so much hair and filth so we called the front desk asking for a manager to come to the room..in return was told….We are busy what do you need??? Response was a clean room…we got ready to go to Bentlyville so the staff could come and clean this slum room. also offered 2 free drink tickets seeing as the room was prepaid and thats all they could do….(NEVER OFFER FREE DRINK TICKETS TO A RECOVERING ALCOHOLIC) upon our return….first thing we checked was the bathroom….STILL NASTY.We took the grandkids to the pool where there were UNRULEY UNSUPERVISED hockey kids…NO TOWELS…The MOD came and talked to us and understood our frustration at that point we were given 3 breakfast coupons to the rotating restaurant….we all turned in at 11 that night..It had been a full day…3oclock in the morning we are awake by the heat in the room…the thermostat was at 90 ARE YOU KIDDING ME..So we opened the window..NOW mind you we are on the 12th floor…the window opened WIDE..enough for a small child,an animal or debris to fall out as there were NO SAFE GUARDS OR SCREENS on the window….Finally after getting the room to a comfortable temp. we fell back to sleep….only to be waken by SPIDERS crawling on my granddaugter,,,,that was at 7am….we then decided to just go shower and go to breakfast….GUESS WHAT……NO HOT WATER…..So we went to breakfast at the rotating restaurant upon arrival there the hostess was rolling her eyes at us and kept putting her finger in our faces telling us to just wait…Finally got sat and were given 1 kids menu and 1 adult menu..there were 6 of us…We ordered our meals (the waitress by the way was FABULOUS) I had steak and eggs ordered medium on the steak my daughter had the eggs benedict…We waited 45 minutes for our meal……in that same 45 minutes the hostess continued to walk by…WE NEED REFILLS ON BEVERAGES…rolling her eyes and making gruff DISGUSTING noises,,,,FINALLY receiving our meals I cut into my steak which was BEYOND well done and the eggs on the benidict were HARD….Our Servere graciously reordered the 2 meals….30 minutes later our new meals came to the table…..Eggs STILL HARD and the steak was RAW when I cut into it…..We left the meals…ENOUGH IS ENOUGH returned to the room 1201 to pack up our things so we could leave this nightmare..While we were making sure we hadnt left anything behind we pulled the covers from the rollaway bed that my grandson slept on only to find A PEE STAINED SHEET THAT HADNT BEEN WASHED….MORTIFIED TO SAY THE LEAST…My Grandson couldnt even take a shower because there was no hot water…..We grabbed our belongings and the sheet and went to check out….We ASKED the gal…Manager at that time to speak in private.but she wouldnt…..after telling her of the ENTIRE NIGHTMARE she grabbed the pee stained sheet..(TRUST ME I WOULD HAVE ADVERTISED IT) and she did refund my 200 dollars…We shall see if it shows up on my account….THIS IS ABSOLUTLEY UNEXCUSABLE…HOW DARE YOU PUT MY FAMILYS SAFETY AND HEALTH AT RISK….THIS HOTEL SHOULD BE A SHELTER FOR THE HOMLESS…..THEY WOULD PROBABLY APPRECIATE A ROOF OVER THEIR HEADS…I ALWAYS REMEMBERED THE RADISSON AS BEING AN UPSCALE HOTEL…WHAT HAPPENED?? NEVER AGAIN WILL I PUT MY FAMILYS SAFTEY AND HEALTH TO YOUR ESTABLISHMENT..I WILL BE CALL THE HEALTH DEPARTMENT AS WELL AS THE BBB AND MOST LIKELY MY ATTORNEY….THIS IS AN UNSAFE UNHEALTHY property….THIS IS A SLUM PROPERTY at it best…..I WOULD TRULEY APPRECIATE AN EMAIL OR RESPONSE FROM YOU…NOT A RECORDING when I call


James F Petrie September 25, 2018 at 5:13 pm

My wife & I stay at the Country Inn & Suites/Radisson, Grand Rapids, MI. On 9-21-18 thru
9-23-18. The door cards code would not open until after several swipes. Management did
replace the cards the next morning but during the course of the day we had to wait for the
desk person to Get Time in letting us in with his electronic devise due to our cards still would not work. We could not move to another room due to the hotel being full due to a festival being in town. They was honest and stated the room has been a Problem waiting to be fix and Shouldn’t have been given out? So we Inherited the Problem. Not asking for a refund but a voucher for a free two night stay at any of your Hotel Branches on our next travel. Thank you; Just two Senior Citizen who want to be treated right.


Leila Miller September 24, 2018 at 1:03 pm

I am part of the Order of the Eastern Stars. We have a convention at Radisson Hotel Rochester Airport every year. The service was horrible this year weekend 9/20/18 – 9/21/18. No toilet paper in rooms. No staff to clean rooms. Computers down on the 21st from 7am until 4pm could not check in or out. Rooms still not ready when you got to room. Restaurant not open for people waiting to check in. Scared to leave because no system was put in place for to take names so you could go out to a eatery. then to top it all because you called for clean towels at 5:15 pm on the 22nd, garbage removal, coffee the staff come in with an attitude, make you upset and God Forgive me yelling stay I am paying for this room do your job. It was the worst stay. I asked my president to not book there next year if they do I will not be going. by the way I drove 8 hrs, never again.


Margie July 17, 2018 at 5:24 pm

I’m presently staying at the Radisson hotel at Baltimore’s inner harbor! DISGUSTING!!!! A 4 night stay has really turned into a nightmare! Housekeeping has only cleaned my room when I complain, but yet it’s being checked off as my room was cleaned. The clerk at the front desk offers me complimentary breakfast! I don’t want to eat their food they can’t even clean my room and then lie and say they did! I don’t trust that behavior! And after speaking to Sammie, the manager who assures that everything would be taken of, nothing happens! Unbelievable! I would never recommend Radisson to any of my clients!


David Luthra July 11, 2018 at 3:13 pm

I stayed at the Raddison Hotel Washington DC Rockville from June 25th till July 2nd, I was in room 253, They never once cleaned my room, also charged my card $800 after I had paid for to once, it took them a week to get the charge off my card, the rooms were very dirty, hallways filthly, never vacuumed all week while I was there, staff very rude including the GM manager
I think these franchises are ruining Raddison image, I will never recommend Raddison, or stay at one again.
The hotel should comp, me some thing or Raddison should send out free start at The country suites those are better than this hotel.Look forward to hear from some one.


Jack Schwarz June 17, 2018 at 1:13 pm

I have used Radisson hotels in Akron Ohio on Montrose for the last 5 or 6 years the second week in June. This year was a huge disappointment. We had to switch rooms for there was no working water in our shower the first night the second and third night are Sleep Number bed deflated. when I finally spoke to the manager about it he took measly 20% off of two of the three nights we stayed there. I probably will not be using at Radisson in Akron Ohio again. This seems to be sad situation for us as we have always been treated quite well there up until this year. Even though it was a little more expensive we used to feel it was worth the money. Signed Jack


Shareka June 14, 2018 at 3:03 pm

Radisson Hotel Denver Central
4849 Bannock Street, Denver, CO, 80216 United States

This has been the worse hotel experience ever. They gave us room # 396. Once you walk past the lobby, it gets worse. To sum it up….I pulled back the covers to get in the bed and felt something wet. I jump up and tell Jamar i think I just layed in piss. He laughed at first thinking I was crazy. He thought maybe the kids waisted their red and blue drinks. Noooooo. Its yellow and the top cover is dry. So I sniffed it and OOOOOMMMMMMGGGGGG!!! It smelled like pee.

I tried to call front desk and the phone didnt work. He walked to the front desk. He said they got us another room down the hall (319). I’m trying my best to be calm with all this and 3 kids to control. So we move all our stuff in another room. I head straight for the shower and stumbled on this hairy razor…..my kids open the closet and find dirty underwear and someone’s court paper ( I blurred out the name. I told Jamar to go tell them to get our money and we are leaving. They told him we have to call Orbitz since we booked it through them. As we drive in the middle of the night to to find a hotel I call orbits. ( deep breathe) so when the Orbits lady call the hotel they told them no one has complained to them and there is nothing they can do. They asked Jamar what was the name of the people at the desk (mind u we are driving through from Oklahoma). He didnt get her name, we just need to rest so we can get back on the road. He said one lady had a tattoo on forearm and white and black fingernail polish, blond hair, gap and skinny. When we called the hotel they act like nothing ever happened and kept asking y are we asking for names and refuse to cooperate with us. That place is not worth $139. It sucks we have to pay more money somewhere else to get some sleep. Oh..and Jamar has the video of the pee on his phone because I was too shocked to even function. So let’s see if this refresh yall memory.


Sommers June 9, 2018 at 10:53 pm

This complaint is for the Radisson Hotel, West Middlesex, Pa.

They leave drunks on the dance floor with beer & mixed drinks. Tonight,6/9/18 at 9:00 p.m. a fellow broke a beer bottle on the dance floor. Four other idiots with beers in there hands came to his assist. this has become a common thing now. Years ago the bands would make an announcement that no drinks were aloud on the dance floor. Why have they stopped???
A year or so ago they had to replace the floor because of all the spilled drinks.
This is not just men but young women too. This is every week they have a band.
Been going to the Radisson for the last 20 years including there New Years party’s.
The guards and management do nothing to stop it.


LORI DEAVER February 8, 2018 at 5:05 pm

Stayed at the Radisson Celebration in Florida on January 13th, it was the 2nd time we stayed I was extremely disappointed by the condition of the rooms while beds were still the most comfortable hotel beds I be ever had it did not make up for how dirty the rooms were and how run down they were I took pictures but I do not see anywhere you email them too


Angela Woods December 19, 2017 at 5:55 pm

This is my stay and experience at the Radisson Hotel cannot Louisiana I visit there for a funeral and check in date was December 15 check out December 17 customer service sucks they have my reservations mixed up I asked for a handicap suite the wrong room was given they did not have the information for handicap that was given to them they tried to put my handicap mother and I am a son and a Knouff another room the room that they gave us didn’t have a refrigerator next they gave us a room with two queen beds no pullout sofa not even a couch I want up having to sleep with my son in bed and my mother was in the other bed I went to the front desk I ask them for a cat or a Stauffer pull out sofa they claim they search every room in the hotel and could not find one available this is very inconvenient and I will never ever stay at a Renaissance Hotel in life I thought if I try this hotel is sound nice online through Priceline ever Denteley Priceline do not communicate well with the hotels that they sit up on their system I call Priceline and requested that I be compensated for this inconvenience of my mother not being able to even get in to the bathroom because the door was too narrow for her chair I was told on Priceline if they will contact the hotel they contact the hotel and the accounting person said they cannot compensate me because it was OK that I shared a bed with my son I would not recommend anyone to this hotel and I think they need to have customer service training in these hotels before they put them at the front desk to communicate with their guestThis was a very awful experience because I was attending there for a funeral and to go through these changes believe me it will not happen again


Linda December 10, 2017 at 4:00 pm

I planned my daughter sweet 16 at Radisson in Fort Worth Meacham st pad ove 10,000 for the room and food plus the cost of 5 rooms for family and friends to stay one friend had a problem with her key so she went to the front desk and Manager name Rence told her she shouldn’t be in that room my friend said I been in the room scene I got her my stuff in there my friend had to call me and I went down there and I told the Manager the other guy gave me that room she was very rude I told her why you being so rude I spent a lot of money here she said if you don’t like it go somewhere else after the party over and I already spent my money there I was going to go to the club and we was going to eat breakfast there but after that I’ll take my money somewhere else my friend was going to book 2 party there but not no more


Martha Mendez December 1, 2017 at 2:35 pm

We had to rent a room on Wednesday, November 29, 2017 due to some plumbing issues at home. My dad had just been discharged from the hospital that evening with Bronchial Pneumonia and a heart condition. When we arrived at the Radisson in Buena Park it was around 9-9:30 pm. We went to our “Suite” and my first impression was this looks disgusting and it does not look like no suite. Well low and behold my dad gets to sleep on the sofa bed and once i opened it up what i found was DISGUSTING!! The pillows were stained with blood, no sheet and the mattress was soooo worn out that not even a stray animal would be able to sleep on that (i have pictures).. I called my daughter in law to take a look at this couch so she runs back to the bedroom to check her sheets and low and behold they were dirty and stained. We called the front desk to complain so they sent maintenance and all he could say was “Well, were getting 200 new sofas tomorrow, I can bring you another mattress” REALLY!! How can you continue to rent out rooms under those unhealthy, deplorable conditions at $185.00/night!! We had to get on the phone at 11:00pm to find another hotel to stay at. We had 2 kids, 1 sick elder, along myself, my son and daughter in law. Were still trying to contact corporate to file a complaint and to top things off they charged my daughter in laws card twice (Online and at the front desk)!!


Amanda Martinez November 21, 2017 at 11:32 am

Went for an interview at Radisson Hotel in El Paso tx.. Was not given fair interview, the two women were more focused on being able to hire someone they could GOSSIP with and continue there little kidlike CREW. After the interview was walking out and Clearly heard one of the woman manager s say DONT FALL OVER !!! I was wearing wedge hills ..Very rude and there needs to be a stop to that kind of rude behavior they are getting away with..


April Callan November 17, 2017 at 1:50 pm

Raddison Jamaica Queens NY.This was the worst hotel I have ever been to. The Room was awful. The bathroom door was broken and could not be closed. The coffee pot plug was broken, window cracked and tv off. Horrible. Not only was everything broken but other guests entered my room with an additional key card. The exact same thing happened to another guest while I was at the front desk. The hotel duplicated the same cards and kept double booking the room. That Is So Dangerous!!
The hotel offers luggage storage for a fee. My headphones and Clarisonic were taken out of my bag. The Hotel Manager never returned my call and I was supposed to receive a refund and after over a month of hassling I still have not received it. The corporate offices told me to file a police report and there was nothing that they would do. I live in Austin TX and This was in Jamaica Queens NY. Seriously? Terrible company


Marien Tartak October 15, 2017 at 9:35 pm

Radisson Coliseum in Greensboro, NC is the dirtiest hotel ever!!!
They dare to charge me over $218 a night for a dirty room. Couldn’t find any other hotel because it was the Furniture Market and there was no vacancy anywhere in the area.
Had to go and get bug spray and spray the dirty stained mattresses of my daughter and mine because we were bug bitten.
Radisson should be ashamed of charging those prices for this place that is the nearest thing to a crack house!


Dusty Heath October 12, 2017 at 12:50 pm

I recently stayed at the Radisson Inn Fort worth South on 10/8/2017. I rented two rooms for me and 3 of my friends. When we checked they did have two rooms for me but only king beds. It was 11:30 at night and we had been driving most of the day. So we just went with it. But at 2am another customer was given the same room and walked into our room why we were asleep. This was the most uncomfortable situation you could imagine. On top of that very unsafe for both parties. The person walked back out once seeing the room was occupied. About 15 minutes later they comeback up with security banging on the door. Interrogating us on why we are in the room. This was the most unprofessional hotel I have ever been to. The next morning the front desk worker was being slammed with people complaining about their stay. We finally got to the desk to figure out what had happened and wanting some sort of compensation for this event. But he was no help and the manager was not in until 11. We had appoints to be at . So he gave us the managers card. I have called 5 times since Monday. Left messages on the managers phone and with the front desk to please return my calls. IT is now Thursday, I called again and was sent to voicemail. I called back and the lady at the front desk said she would go get her. Still no time to talk to me and still waiting for a call back. This is inexcusable. I am now calling corporate to see what can be done.


Nichole Llanez September 7, 2017 at 1:39 pm

Horrible customer service is an understatement. After signing a contract in july to reserve roomd for my wedding event, and also confirming my reservation the day before, I arrive at the hotel and was told that they have no record of my reservation. I not only needed the room to stay for the night but also to get ready in with my bridesmaids for my wedding. The wedding was starting in an hour and a half. The representative, Mary, who was assisting me was rude from the minute I got to her counter. She was constantly rolling her eyes and was willi g to put no effort into helping me. At one point when I was trting to explain to her that I had a contract signrd by her manager, she put her hand up in my face for me to stop talking. I was astonished at how disrespectful the staff treats their guests. The radisson is the most unprofessional business I have ever dealt with. Even after showing her my contract she stated that the contract is done with sales and has nothing to do with them. I was very upset. Only after I mentioned that I’ll just get ready in a friends room did they accommodate me and said they would give me the suite i reserved initially. I received no apology. A manager never contacted me. I was 45 min late to my wedding because I was at the front desk for half an hour trying to get my room. It was awful and the worst experience that I have ever encountered.


Christine Anderson August 28, 2017 at 11:39 am

Don’t pay them a dime!! Stayed in Buena Park and their hotel ruined our vacation. They had Broken key cards. Every time we left our room we had to wait over 30 minutes for them to open our door. Air conditioning was broken and it was hot as hell!! As If that wasn’t bad enough, TV didn’t work, floors were filthy, and the couch was worn out. I paid $163 for one of the worst times Ive ever had. Thanks Raddisson for ruining my hard earned vacation!! 😭😭


Dennis Garcia August 19, 2017 at 8:24 pm

This hotel in buena park .ca is disgusting I would not recommend to anyone keys did not work had to call every time to get in bathroom door did not close room was musty grounds were in such disarray. If this is a franchise I would charge the franchisee penalty fees for a disgusting hotel butt I’m sure this is falling on deaf ears .disgusting


Donna K Harris August 19, 2017 at 12:43 pm

Not only do I need,to go to a hospital….. After being hurt at this hotel by an employee, but I can’t go to the hospital because ill miss my flight


Kimberley Smith August 1, 2017 at 3:49 pm

I stayed at the Radisson hotel in Baltimore downtown on July 29th to July 30th. My first issue was the room was extremely cold that I could not stay in the room. I called for someone to turn the air down and they took hours to fix that issue….. The most important issue was when it was time to lay down…I saw a stain thought it was something spilled on the sheet so I pulled the sheet back and it was blood on the bed….which means the sheets were never changed from the previous guest….Totally unacceptable!!!! I called the front desk again the manager came and saw it then offered me a $35 voucher for their restaurant… He said he could not refund me because I booked through Hotels Tonight…. That’s fine but the least they could have done was offer a free night in my hometown.


Kimberley Smith July 31, 2017 at 9:14 pm

I stayed at the Radisson in Baltimore on July 29th-30th… The room was freezing to the point where we could not stay in our room….I contacted the front desk and it took them 5 hours to fix the issue…..then when it was time to lay down I noticed a stain on the sheet moved the sheet back and there was blood on the sheets…….Totally unacceptable!! They claimed I could not receive a refund because I booked through Hotels Tonight…. So they gave me a $35 voucher to eat….that was not enough for the inconvenience!!! They could have given me a free stay in my hometown…..


Tamara Grigoryan July 30, 2017 at 4:54 pm

On behalf of my family and myself I’d like to share our great experience as a small token of our appreciation. At Radisson Blu Hotel in Yerevan the General Manager and staff, especially Naira Hambardzumyan [the receptionist @ front office] always aim to uphold the highest level of guest service indicative to World Class business standards. Everyone is so nice, friendly, professional, motivated and detail oriented in their teamwork. I’m so impressed of around the clock outstanding customer service, rapid responsiveness and quick turnaround never making the guest feel like they’re asking for too much, dealing with each and every request rapidly and friendly. The overall hotel is a great place for stay, rooms have so much for comfort. The view from windows is so exciting and stunning at night, the food served at the LARDER and ADASTRA restaurants is so delicious, organic with unforgettable quality and taste, freshly prepared and served right to the table. The room service high quality is outstanding. The housekeeping and in-room dining quality services are set high. Elizabeth Gevorgyan-the supervisor @ LARDER restaurant and her team are great. The receptionist at the front office Naira Hambardzumyan impressed us by great care, professionalism, unparalleled and exemplary service always committed to ensure the highest level of service and guests full satisfaction. Naira Hambardzumyan truly deserves to be recognized and honored for her tireless efforts and dedication to her job. She is a great multitask team worker always committed to excellence. Thank you for such outstanding experience and for making our stay unforgettable here @ Radisson.


Patricia CAMPOS July 30, 2017 at 12:43 pm

I came to Radisson in Rochester I got 2 rooms and stayed 3 nights elevators not working had to wait 45 min to go up or down and when finally got the elevator was not stopping in my floor that was # 7 was up in down the elevator up to floor 15 and then to the lobby like 6 times got out and went to service elevator to get to my floor I paid more than $ 700 for what ? How can corporate get in touch with me ? I want a ceedit or at least something back of my money !!! I spend more time waiting for the elevator than in tge hotel . ohhhhhh and the toilet was clog!!!!


Miss Smith July 26, 2017 at 12:40 pm

Hearing about faeces on bedsheet at the Radisson Trinidad posted by a customer on Facebook. Unbelievable.


Dawn Valandra July 16, 2017 at 7:43 pm

I stayed at the Radisson Hotel Philadelphia Northeast last night and found a piece of glass on the chair in my room, my husband cut himself on it and when we went down to complain and get another room, all they did was send a cleaning lady back to vacuum. I would like my money back so can someone tell me how to email the Radisson corporate headquarters or who to speak with.


Mindy Spielman July 5, 2017 at 12:08 pm

I stayed in a Radisson in New Rochelle in NY. I had a confirmed room for 5 and when I arrived they said there were onky beds for 4 and fire code did not allow a rollaway. They refused to take repsonsibility for the mistake and would not give me a room that would accomodate 5. I has a wedding for my neice to attend in an hour and I had no choice but to take the room to get ready. When I returned home, I complained to Radisson but they keep on insisting fire code would not allow a 5th bed. Ok! But then why did you confirm. O had a choice to go to the residence inn around the corner for a similar price and they had 5 beds. I had thought the Radisson was a more up scale hotel and foe that reason I booked this room Had I known my teenage son would have had to sleep on the floor cuz the room did not accomodate 5, then I would have made the xhoice to go elsewhere. why will they not admit they were wrong.


Sam Markow July 5, 2017 at 10:17 am

My 12 year old had a new $20 sweatshirt stolen from the restaurant at Grenada Grand Anse Radisson. Then 2 days later his new $30 flip flops were stolen at the beach. Hotel staff were unconcerned. For $50 worth of items, you have lost customers at Radisson and in Grenada for life. Completely ruined his trip.


Michael & Tasha Brewer June 20, 2017 at 10:26 am

I want to be contacted immediately regarding our stay at the Radisson Hotel in Schaumburg Illinois. I have tried to work with this hotel as well as hotels.com as this was booked thru hotels.com. But if I do NOT have this resolved I will be reporting both Radisson and hotels.com to the BBB and leave all my comments regarding our stay. One we arrived late and in a hurry to drop our bags in our room and get to medieval times for the father’s day tickets I had purchased for my husband. We literally ran in our room, dropped our stuff and ran back out. We returned to our room for less than 5 minutes after Medieval times and returned sometime after midnight. We were too tired to “inspect” the hotel (which we should NOT have to do) as this was supposed to have been an excellent hotel. We woke up in the morning, there was a BIG yellow stain on our sheet (which i wish to god i would have seen before i slept in the damn bed) and nasty black hairs all in the sink (don’t get me started on what i think or don’t think it could be) it’s disgusting. We couldn’t even brush our teeth that morning as i wanted to puke….these hairs were all in the sink and around the sink. We stayed on 6/16 and checked out 6/17. I have contacted the manager at this site, as I’m NOT paying for this stay and I will have it reversed and disputed by my bank if this is not taken care of. I do NOT want a free nights stay, this hotel is NOT worth it, let alone the 3hr drive we had to drive to get there.


betty cravens June 19, 2017 at 10:52 pm

We here in Lake Ozark, MO hear that Radisson has bought the Country Club/Spa and it will open soon. What can you tell me?


Sha'Ronn M. Paul June 18, 2017 at 5:40 am

I am a former enployee at the Radisson Northeast Philadelphia Hotel located at 2400 Lincoln Hwy in Trevose, PA. I was wrongfully terminated on June 16, 2017 due to ficticious complaints from the housekeeping department manager and general manager. Both manager and general manager errorously scheduled me to work the 3rd shift alone with no assistance on June 15, 2017 with the complete knowledge of a work overload. In addition to scheduling mismanagement within the housekeeing department, there is payroll fraud iinvolved as well. Upon termination from Radisson, I was not given a write-up or a termination letter as protocol from management. Within my 30 days of employment at Radisson, I have not received a ‘clock-in’ I.D. or a uniform shirt as provided by Radisson upon hire. Proper protocol again was not followed. Housekeeping manager fraudulently stated to me I would be employed as full time upon hire. My schedule was not. I was employed 32 hours. This department as well as this location needs to be investigated not only by Radisson Corporate, but also by The Department Of Labor immediately.


Kim Williams June 6, 2017 at 6:45 pm

Radisson Grenada was one of the most horrible vacation that I had ever experienced. The stay there was very unpleasant, some of the staffs were very unprofessional, rude, and unfriendly. During our stay we had staffs that were accompanying us while we were eating our breakfast every morning, they were monitoring us from the moment we started to eat until we were finished. We had to contact the operator to get our room serviced for the first two days, we were ignored at the Bamboo Lounge Restaurant, then one of the staff made a rude comment ” wishing for sickness” on our return flight. We were checked out of our rooms while our luggages was still there. Because of the services that was received we will not be returning to Radisson Grenada or any of its hotels or affiliations. We are greatly dissatisfied and disappointed at the services that was received.


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