The owner and current CEO of Pet Food Express, Mark Levy, was not allowed to have pets as he grew up, so he started his own dog walking business when he was 11.
In 1976, Levy owned a dog training business in San Francisco, California. He wanted to open a store that offered pet food, accessories, self-service pet washing stations, and dog training. Levy founded Pet Food Express in 1986. The company now has 61 stores throughout California.
The company does not sell pets from breeders but has placed more than 61,000 homeless cats and dogs to find new homes through their adoption program. Pet Food Express sells natural pet foods, and high-quality accessories, and states that they won’t sell anything they would not personally use on their pets.
Pet Food Express has inspired many other would-be pet store entrepreneurs.
The company maintains a corporate office in Oakland, California.
Pet Food ExpressThe owner and current CEO of Pet Food Express, Mark Levy, was not allowed to have pets as he grew up, so he started his own dog walking business when he was 11.
History
In 1976, Levy owned a dog training business in San Francisco, California. He wanted to open a store that offered pet food, accessories, self-service pet washing stations, and dog training. Levy founded Pet Food Express in 1986. The company now has 61 stores throughout California.
The company does not sell pets from breeders but has placed more than 61,000 homeless cats and dogs to find new homes through their adoption program. Pet Food Express sells natural pet foods, and high-quality accessories, and states that they won’t sell anything they would not personally use on their pets.
Pet Food Express has inspired many other would-be pet store entrepreneurs.
The company maintains a corporate office in Oakland, California.
Mary Williams says
I have been purchasing dog food from your Davis, CA location for more than two years. However, when I went to another nearby store to buy dog toys yesterday, I noticed that the same Nutrisource Chicken/Rice #30 lb bag of dog food was priced at $51.99, which was significantly less than the $64.99 charged by Pet Food Express in Davis. This price difference is quite substantial, and I believe that Pet Food Express needs to reevaluate its pricing strategies to avoid price gouging.
When I contacted the store to inquire about price matching, I had difficulty understanding the process as explained by the employee. Another employee took over the phone and informed me that I would have to contact the other pet supply store every time I purchase food and let the person ringing me up hear their price for a match. This policy is inconvenient and not practical for me.
It appears that Pet Food Express prioritizes profit over customer service.
Jessica Ledesma says
What is the number for HR? I’m just trying to figure out my past employment so I can put it on a resume. Thank you
Luis says
Today was a very frustrating day for me because I have to make my way over to Beverly Hills as you all are aware we don’t have many stores around and I have been a customer of that store since the date opened and today was the worst unaccommodating day possible
Cynthia Fry says
I have had 3 unsatisfactory visits at your Antioch CA store. The dog wash areas are FILTHY! Specifically, BLACK MOLD surrounding the edges of the dog tubs. In addition the tubs always appear dirty. I have brought this to the attention to Tony the manager, but he says that ‘corporate’ has to do something about it.
Most often the bathing area is low on soap/or out, or a dryer does not work. There is an area with ‘spray bottles’ of extra soap, but once you find out the machine is not dispensing, you are faced with leaving your dog tethered to walk across the room to retrieve the soap. Yesterday, most of bottles were empty. I took pictures yesterday of the bottles, and most importantly the MOLD. I am happy to share these photos with you. This is a health hazard to my dog and myself!
PLEASE do something!
MICHAEL I DECOOK says
Who can I contact if I’m being harassed at work ( Pet Food Express)