OfferUp Corporate Office - Corporate Office HQ

OfferUp Corporate Office

How would you rate your experience with OfferUp ?

[Total: 64    Average: 1.9/5]

OfferUp Corporate Office Address

OfferUp, Inc.
227 Bellevue Way NE Unit #57
Bellevue, Washington 98004

Contact OfferUp

Phone Number: (844) 633-3787
Fax Number:
Website: https://offerup.com/
Email: Email OfferUp

OfferUp Facts

Founder: Nick Huzar and Arean van Veelen
Date Founded: 2013
Founding Location: Seattle, Washington
Number of Employees: 180

OfferUp Executives

CEO: Nick Huzar
CFO: Arean van Veelen
COO: Jeff Jordan

OfferUp History

Offerup logo

OfferUp was launched in July of 2013 by friends Nick Huzar and Arean van Veelen in Seattle, Washington. After realizing that they both had many items that they no longer needed or rarely used. Rather than pay a storage fee, the pair decided to start their own business which lists local items for sale to potential buyers in the area.

Offerup phone app

The company is similar to Craigslist, other than it relies on a smartphone app, rather than a website. Clients take a picture with their phone and list the item using the app. Potential buyers locate items in their neighborhood and contact the seller. The website has become very popular in a short period of time, with statistics showing that an average person spends as much as 25 minutes a day browsing items. This is as long as many people spend on Instagram each day.

The company raised $39 million in 2017 and is looking to raise another $111 million to compete with eBay and Craigslist.

OfferUp has far exceeded eBay in its first few years in terms of growth, with 42 million users.  Company headquarters are located in Bellevue, Washington.  offerup phone app 2

OfferUp FAQs

Question 1: What is the phone number for OfferUp?
Answer 1: The phone number for OfferUp is (844) 633-3787.

Question 2: Who is the CEO of OfferUp?
Answer 2: The CEO of OfferUp is Nick Huzar .

Question 3: Who founded OfferUp?
Answer 3: OfferUp was founded by Nick Huzar and Arean van Veelen in 2013.

{ 28 comments… read them below or add one }

Tushar Modi February 13, 2019 at 12:06 pm

OfferUp and seller , please let me know how you wants to take care this situation because Apple called out it is not a good item, if buyer can’t activate it which mean it is stolen or seller did not remove or still Protected this watch under their account. Seller did accept that he can return this watch and told me to give me a day to send me return label, It’s been three days and I did not receive any update. I have send multi pal email “OfferUp Support Request: 32979741” and send all evidence and document which is telling us that seller items are not legal. Please return by found and do not transfer it to seller amount, this product is not legal and counterfeit or stolen.
I even reach out to Apple and they said the same .. still register under previous owner therefore I can’t register it under my icloud.Here link Apple sent support.apple.com/en-ca/HT205009
Here is another response from Apple support..
Does it say that Watch is connected to different Apple ID?
Your safest bet is to return the watch and demand a refund.

Since it is a stolen by seller and it is apple locked , offerup should take some action against the seller. Before I buy this watch, seller did acknowledge that apple watch is unlock by apple system but seller lie .Since Apple Watch is locked by seller , I (”buyer”_ can’t authorize this transaction.
OFFER UP SUPPORT, Please assist, i have sent number of email and i can’t even call offer up via phone which is bad.

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Aaron January 29, 2019 at 12:38 pm

Offerup’s Buyer Protection more like buyer beware. This company ghosts you when your scammed, filing a report, and/or a claim for the so called “Buyer Protection”. Big like Ebay or Amazon!!!! LMAO. They don’t even have any customer service number and neglets its customers. All I gotta say is that “I gotta go to the bathroom and give birth to an Offerup.com CEO!!!”

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Lisa January 23, 2019 at 6:11 pm

I have contacted offerup for 2 weeks as it relates to my account not working. I keep getting the run around. It is very frustrating because they act like they are going to help but I never hear back from them. They tell you customer care will look into the situation but when I reach back out to customer care I never hear back from them. It seems like my account is blocked. I have no idea why that would be because I have 5 star ratings. I follow the rules to the site. Can someone fix the problem. Thanks

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Alex avila January 13, 2019 at 1:58 pm

ello, my name is Alex Avila.. I writing to see who can please help me about getting a refund.. I purchased the shoes on the 6, of January 2018 and I received in January 10 I believe.. as soon as I open up the box I noticed that there are counterfeit shoes replicas .. I contacted the offer up (contact us) this app and file my claim..Yet nobody has contacted me yet.. so what is the next step as far as getting my refund or sending the shoes back and receiving my money back..Transaction number 1223834.. thank you for your time hopefully I hear back soon from someone that can really help me, since you offer up app doesn’t not have a actual contact phone ..This is becoming a very frustrating situation..

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Juan Samuel January 2, 2019 at 6:40 pm

I am not able to sell anything, I am unable to buy, communicate with other sellers or members. I have had this issue for over six months now and no one has provided me with any information or assistance. I have exhausted all available options through the app. I must speak with a representative to get an explanation of why my account is not active. I have NEVER deactivated it or done anything illegal. I am demanding an explanation as I do not understand or have been informed of anything.

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Norma Fossum December 12, 2018 at 8:11 am

firstmate3@ comcast.net. Very disappointed in your help support system. I sent many request for help because every time I tried to purchase an item through your new payment system it would approve it than get denied by my credit card do to fraudulent acts. I tried at least 5 times and expressed my frustrations. I sent you all the responses from your transactions and why my credit card cancelled the order.
If you go back and look at everything I sent you will see why I am so upset.
I cannot login to my site now because you blocked me out. Can you please correct this issue? I did have a handbag listed for sale and I really don’t know if you deleted it

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MINDY LYNN HORN November 6, 2018 at 6:33 pm

I too sold an item and shipped it out and sti have not been paid. They claim they are working on it. Well i was supposed to have my money 2 weeks ago. I think ill call thr State of Washington and file a police report and a law suit here locally. They are thieves and the only thing the are working on is STEALING PEOPLES MONEY. I PREFER TO HAVE THR BUYER HA E THEIR MONEY BACK THEN OFFER UP HAVE IT. I THINK I WILL HAVE THE SELLER REVOKE HIS PAYMENT.

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Cynthia Cox October 12, 2018 at 5:02 am

I’m a member Pattie you and I had a sell and still have not received my money, offerup put the money in the wrong account I see that it is back in my payment account on offer up but it still is not in my registered deposit account you keep sending me email saying someone will be contacting me but I have not been contacted by anyone. All I ask is to please deposit the money in the bank account I have registered on my offer up account. Is that too much to ask

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Daniel Blew January 11, 2019 at 2:57 pm

My Son Sold His VR Headst on Offer up a Month ago. The Person who bought it Paid – But no Money has been deposited in His account. I write every day – all I get are responses saying “Your request has been forwarded to a payment Specialist”. FOR A MONTH! I have given my e-mail address – My Phone number, requested to be contacted, requested that the headset be returned, NOTHING! YOU are a LYING BUNCH OF THIEVES! How Can This be legal? JUST CREDIT THE ACCOUNT ALREADY!

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Edward A Jones October 3, 2018 at 5:25 am

ATTENTION NICK HUZAR, Offer up is great only you slander the name you created when you let businesses and people who aren’t willing to except LESS than they posted, advertise on there. We the people use your site because its a refreshing break from retail to be able to haggle for our goods and when businesses show up on the site with 200 area rugs let’s say and wants 99.99 for everyone we might as well be standing at the door step of their business with are trousers down around our ankles. You created this site make it stay true to its name. I bet you run a pole and you’ll find out most of the users of your site feel this way. But I must apologize for wasting your time a lightbulb just came on some of the businesses that post also pay you to advertise and that’s how you pay your mortgage and for your Ferarri. So sorry to waste ur time carry on sir.

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Cristina Hough September 18, 2018 at 11:33 am

Offerup never ever respond to my email. Offerup cancelled the transaction I had with my buyer and buyer got refunded but I never get my item back. Item number 402115. Item name is 14k Herringbone Necklace and the buyer’s name is Louii Orellana. Please help. Thanks

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Cash & Carry September 10, 2018 at 1:44 pm

I can’t see none of my items I post very low views if I can’t see it then who can this crazy I’m a 5 Star member and I can’t post this just start happening 2 weeks ago this is nuts 🥜 I can’t see none of my last 3 items I sent multiple emails no response come on 🤷🏼‍♂️ This has to be fixed

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marvin September 3, 2018 at 8:17 pm

I can not get on offer up please help me thank you

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Edward A Jones October 3, 2018 at 5:33 am

Marvin go to your primary care physician, explain to him what the problem is and you’ll probably leave with a prescription for Viagra.

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Vladimir Musatov October 4, 2018 at 2:39 pm

Leonid Girik
Tel.+7 49 22 38 XX XX
Mob. +7 91 57 97 XX XX
E-mail: leonidgirik@ gmail.com

Vladimir Musatov
Tel.+7 49 22 54 XX XX
Mob. +7 96 07 36 XX XX
E-mail: vovamusat@ gmail.com

Gentlemen: To whom it may concern!

We appeal to you with a proposal for cooperation in the creation of a mathematical model of speech, that is, of the system of building natural languages. The presence of such a mathematical model forms a tool for free operating by natural language statements, i.e. phrases for programming. Accordingly, it will be used instead of the “mathematical logic” practiced to create computer programs, which is extremely conditional and limited in its capabilities.
The use of mathematical models of speech as the basis of programming can significantly improve the efficiency of computer programs development, as well as to expand the possibilities of search processes and language translations. The achievement of these goals clearly expands the financial prospects.
The structure of speech, that is, the system of construction and ways of functioning of natural languages, were ancient mysteries, and many scientific institutions still promise to solve them. However, the results of their research are still limited to making word formations and creation of artificial schemes based on traditional (formal logic). For example, the Institute for logic, language and computation of the University of Amsterdam has been trying to solve these problems since 1991.
After years of research Leonid Girik has managed to identify a system of logical forms and semantic relations, on which the unity of their forms and content of speech are based. He also discovered which logical forms of expression create narrative speech and which express very reasoning.
The semantic system of utterances, which is formed in natural languages, is based on general laws and ensures the functioning of speech and speech thinking, is called by the author natural logic and presented in the monograph “Natural logic”, published in Russian (the volume of the book was 583 P.).
New knowledge of natural logic, which is actually used by all, always and everywhere, can be applied in many areas of science and practice.
In order to use them for creation of the mathematical model of speech, suitable to replace the existing “mathematical logic” with the effect of a new level of scientific and practical results, requires funding of the development team.
It should be assumed that the implementation of this task for about two years will require constant work (team of specialists). The composition of such a team should include: logic-expert, who creatively possesses knowledge of natural logic, six mathematicians who know the theory of mathematics and computer science and organizer with the analytical ability. At the same time, it is necessary to use four translators, as well as two dozen philologists with certain practical skills on temporary contracts. Accordingly, are necessary the appropriate conditions for the creative part of the team, and a minimum of technical personnel, and the involvement of consultants on individual issues.
Creating a mathematical model of speech will help to achieve not only a much more efficient use of computer technology, but also to create more efficient operating systems and applications, including mobile web applications.
Based on the above, we believe it is possible to offer you mutually beneficial cooperation in the application of discoveries and developments in the field of natural logic and Analytics as a method and techniques of performing these tasks.
Providing having an interest in realizing these opportunities in your business using the methods and techniques we have created, we are waiting for a response within a month.

Respectfully yours:

Leonid Nikolaevich Girik

Vladimir Nikolaevich Musatov

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J . W July 15, 2018 at 11:54 am

Hello. I’m not able to post on my account. No views and they aren’t posting my item. I’m not for sure what’s wrong. Thank you

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Lupe June 29, 2018 at 2:47 pm

I posted handmade baby items made from fabric I purchased at Joanns. I was told I could not post these items because of copyrighting. Joanns purchased the copyrights to these fabrics. And I as a crafter have the rights to make our crafts and sell. I was told by my copyright attorney just now here at my company that ” our products crafted from NFL copyrighted fabrics, and are not associated or affiliated with the NFL. therefore I have the right to sell my crafts on Offerup or other websites and I am not breaking any copyrighted laws.

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Lupe June 29, 2018 at 2:50 pm

So why was my post removed?.

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Angela June 25, 2018 at 6:43 pm

I sold a few things and shipped the items, the customer are happy with their purchase, But it’s been more than a month and Offer Up has NOT release/deposited my money. I’ve been emailing help/support and nothing. No money, just a bunch of replies that someone will fix it.

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Mark Gonzalez June 19, 2018 at 12:36 pm

I had multiple people tell me that they can’t find my items on OfferUp. I’ve been posting regularly and haven’t had any issues. I just had my son try to find me on OfferUp and my items and nothing came up. I can see my own items from my phone but no one else seems to find them. Is there something wrong with my account from what you can tell? I’ve tried contacting OfferUp in multiple ways and someone always passes me off to someone else that never gets back to me. I’m a retired disabled Marine and you guys are treating me like TRASH! You’ll can’t take a few minutes to just look at my account and let me know if anything can be fixed. Can you PLEASE HELP ME? I really need to get my account working. I believe this has been happening for at least 2 months. My email address is mg348t@ yahoo.com

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Coco J March 15, 2018 at 4:07 pm

Hello OfferUp

I have an idea new marketing idea for your app. Can I have someone from New product development or Marketing reach out to me? Once I gain the contact, I will then pitch my idea. I hope to hear back from you.

Thank you,
Coco J

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Connie Jacobo March 15, 2018 at 4:06 pm

test.

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T February 7, 2018 at 6:09 pm

Offer up is famous for people scamming other people. these bogus adds of people posting cars in every city asking for emails addresses in return and trying to scam people out of money is ludicrous!! If offer up such a great company why can’t they take these postings down when their flag constantly. And then when you get a email in return thanking you for flagging and then no one ever follows up on it. And good luck trying to find contact information to actually talk to human at offer up it doesn’t exist!!! I personally think offer up is liable for a class-action lawsuit with these scammers.

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archie88 November 17, 2017 at 10:15 pm

Offerup account I think is lacquered because when I put sales items I can not sell please I need to fix my account and I need to talk to her.

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Tasha Marie Schuster October 19, 2017 at 2:55 pm

WebGoogle+GmailCalendarmore ▼
Sent Mail

Search
2:42 pm
me
Can Someone Pleas Help?
Hello, my name is TashaMarie Schuster and I live in Virginia Beach, Virginia. I have been a member on and off for two years now. I think this site is brilliant!! It has been an amazing experience.
9:43 am
me, Mail 2
(no subject)
Inbox
Address not found Your message wasn’t delivered to atinezlove817@ gmail.com because the address couldn’t be found. Check for typos or unnecessary spaces and try again. LEARN MORE The response
Sep 15
me
Cancel Service
Please cancel my homecare service. Sent from my Galaxy Tab® S2
Sep 8
AgingCare, me 2
Your Home Care Search
Inbox
Confirm Sent from my Galaxy Tab® S2
Sep 3
me
Order #32127273
Can you please resubmit my order Customer Name: TashaMarie Schuster Email: hernandez.tashamarie3@ gmail.com Customer Phone: 757969XXXXX Customer ID: 1549436 Current Address: #:
Sep 3
me
Order #32180117
Can you please resubmit my order Customer Name: TashaMarie Schuster Email: hernandez.tashamarie3@ gmail.com Customer Phone: 757969XXXXX Customer ID: 1549436 Current Address: Order #:
Sep 3
me
Please resolve ASAP
If you take a look in my order history, I’ve placed many orders to Pho’79 and Volcano. In the past week, after trying to place orders to these two restaurants, your site now informs me that
Aug 31
me
My Orders
Can someone explain to me why I cannot place an order for Volcano restaurant when my order history consists of about 50 orders from the Volcano restaurant?! Sent from my iPad
Aug 31
me
Need Help
Can someone please contact me at (757)969-XXXXX. Having problems with my account, so frustrated!! Sent from my iPad
Jul 10
Ashley, me 2
(no subject)
Inbox
Sent from my iPad Begin forwarded message: > From: Ashley Martinez > Date: July 10, 2017 at 5:21:35 PM EDT > To: hernandez.tashamarie3@
gmail.com > > > flhsmv.gov/DMV/forms/
Jul 10
Ashley, me 2
thank you
Inbox
Sent from my iPad Begin forwarded message: > From: Ashley Martinez > Date: July 10, 2017 at 4:12:57 PM EDT > To: Tasha Marie Hernandez > Subject: thank you > > can you please print
Jul 7
CozyPhones, me 2
Request #11234: How would you rate the support you received?
Inbox
I did have the manual for it and followed it step by step over and over again and nothing. Now I cannot get the blue blinking pairing light on. This is so frustrating. I would like to try another set
Jun 29
me, CozyPhones 4
Defective Headphones
Inbox
##- Please type your reply above this line -## Your request (11234) has been updated. To add additional comments, reply to this email. Jess (CozyPhones) Jul 8, 19:53 ADT Hi Tasha, Thanks for letting me
Apr 23
me
Pic #1
Feb 28
me
Star: Alibi
Watching Star on #foxnow deeplink.me/fox.com/watch/880432195770 Sent from my iPad
Feb 9
me
(no subject)
Inbox
irs.gov/pub/irs-pdf/f8332.pdf
Feb 9
me
Please Print
irs.gov/pub/irs-pdf/f8332.pdf
Feb 9
me
(no subject)
irs.gov/pub/irs-pdf/f8332.pdf
Oct 26, 2016
me 5
Lama Wall Hanging
I have never done anything like this transaction before and was wondering if you have? So you would like to purchase the lama wall hanging and are willing to go through extremes for it. I guess
Oct 20, 2016
me, info 5
EXCHANGE ORDER #681
Inbox
Hello! So how could you pay through PayPal if you don’t have an account? Please try to log in with your email and you will see our refund Kind regards, Boogzel Tasha Marie Hernandez 20.10.2016 20:
hernandez.tashamarie3@ gmail.com
Can Someone Pleas Help?
T
Tasha Marie Hernandez
to support
10 minutes agoDetails
Hello, my name is TashaMarie Schuster and I live in Virginia Beach, Virginia. I have been a member on and off for two years now. I think this site is brilliant!! It has been an amazing experience. Started off as a hobby but quickly developed into a part time job. I have three, now grown children that have left my home to begin theirs, so I am left with a 2500 sq ft, five bedroom house filled with items I no longer have use for especially because I am down sizing.

However, recently that all came to a hault and I have no idea why? I can no longer communicate through messaging with anyone on OfferUp. I can view all items posted on OfferUp, I can post items to sell on OfferUp, but I cannot receive messages or offers nor can I send messages or offers to people on OfferUp. It seems like I am blocked?! I have shut down and changed e-mails and passwords. I have deleted and reinstated my OfferUp membership, I have even slicked my tablet back to factory setting to reset everything and nothing seems to work which makes me believe I’ve been blocked on OfferUp’s end.

I have been trying to get a hold of customer service for about a week about the issue at hand but get no response about it, just that they received my e-mail and will look into it. I’ve sent out about six or seven e-mails to technical support and no one has yet to respond. If I did something wrong or against policy and procedures, why hasn’t anyone put me on notice about it? Have I been suspended for something? Can someone please answer me?

The OfferUp accounts in question are:

Username: Attic of Preloved Treasures
E-Mail : noteasy2letgo@ yahoo.com
Password: butimbroke

Username: My Offer 4 You
E-Mail : life.tinymiracles@ yahoo.com
Password: bpatient44

Someone Please Respond,
Tasha Marie Schuster

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genevieve guilbaud October 10, 2017 at 12:15 pm

need tecnical support ,please help. 954 804 XXXXX

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Debbie carroll August 25, 2017 at 9:06 pm

So.eone sent a pic of their private to my son

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Debbie carroll August 25, 2017 at 9:05 pm

What is your law enforcement number,it’s an emergency

Reply

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