Neutrogena Corporate Office - Corporate Office HQ

Neutrogena Corporate Office

How would you rate your experience with Neutrogena ?

[Total: 4    Average: 1.3/5]

Neutrogena Corporate Office Address

Nutrogena Corporation
5760 West 96th Street
Los Angeles, California 90045

Contact Neutrogena

Phone Number: (310) 642-1150
Fax Number: (310) 337-5564
Email: Email Neutrogena

Neutrogena Facts

Date Founded:
Founding Location:
Number of Employees:

Neutrogena Executives

CEO: Alex Gorsky
CFO: Dominic J. Caruso
COO: Jorge Mesquita

Neutrogena History

Neutrogena was founded as small company called Natone in 1930 by Emanuel Stolaroff. This Swedish company began expanding into retail markets until Stolaroff met a chemist named Edmond Fromont, who bought the rights to this mild, clear soap which kept complexions clear and did not dry the skin. The name change came in 1997 when the son in law of Stolaroff became president of the company in 1967.

Today, Neutrogena is owned by Johnson & Johnson, who purchased the company in 1994 for $924 million. The company makes soaps and creams which either fight wrinkles or fight acne, as well as a line of cosmetics, sunscreens, hair products, and items for the bath.

Neutrogena products are considered to be premium products that are in high demand in more than 70 countries including Canada, the UK, India, and South Korea. The company has headquarters in Los Angeles, California.

Neutrogena FAQs

Question 1: What is the phone number for Neutrogena?
Answer 1: The phone number for Neutrogena is (310) 642-1150.

Question 2: Who is the CEO of Neutrogena?
Answer 2: The CEO of Neutrogena is Alex Gorsky.

Question 3: Who founded Neutrogena?
Answer 3: Neutrogena was founded by in .

{ 8 comments… read them below or add one }

rose brown November 30, 2019 at 6:21 pm

I purchased your bath gel on line the 32 ounce bottle it was 13.99 a bottle I purchased 3 bottles I never received a conformation that my transaction went thru so I tried again your web site charged me 7 times and tried to put the transaction thru an additional 11 times at the point my bank Wells Fargo declined my credit card and contact me to say did I make these transaction I only wanted one transaction which came to 44.00 dollars I have a claim number from my bank please look into this and refund my money 21129194325 I have been buying your bath gel for many years and never have I had this type of problem and of course your office is closed over the weekend


d ahmad August 30, 2019 at 12:51 pm

I have use your product for 20 years I would like to be feature in a book for these great product I will be 65 next years. I ready to get a job with you . . thank u. diversity i enjoy your product.


Mary May 5, 2019 at 4:03 pm

Neugrogena Hydroboost Gel
I agree with this reviewer. Corporate disregard for its impact on the environment affects my purchase or no purchase in this case.
1.0 out of 5 stars
Jar is not recyclable at all
January 24, 2019
Verified Purchase
The gel is nice for sure, but pretty comparable to any other hyrualonic acid product. However, when taking my jars to the recycling facility, I was informed that the jar is not recyclable AT ALL. Can you imagine how many of these have been sold nationwide?? And, they’re all going straight to the landfill. It is just absurd to me that a company as rich and with such a reach as Neutrogena would give care zero about the environment. SHAME ON YOU. I won’t be buying again. Try Hado Labo instead—-a lot more bang for your buck. Hydroboost lasts me one month. Hado Labo can last an entire year!


Cherry Palacios March 8, 2019 at 2:54 am

Re Makeup remover cleansing towelettes — I use your product daily to remove makeup when going to bed at night. The new little plastic tough single packages are just horrid, as I can’t open them, as I have rumatics in my fingers and the cloth is now squished into a tiny square. Please can you go back to the old packaging until you can come up with a better idea.


Narender singh March 30, 2018 at 6:35 am

Open new shop of your brand kindly given information how to purchased you products directly


Diane July 16, 2017 at 3:07 pm

I bought Neutrogena anti residue shampoo and I have used it for years. I pitched the box and the receipt so now I don’t have the lot number.. But when I starting washing my hair it stuck to my head like glue!!!! It has taken a week to get most of what ever that was in the shampoo and going to the hairdresser to get it out!!! S till need to go back again!!
Has anyone else reported this problem. PLease help… I sure don’t want any one else to go through this …. I have the shampoo if you would run it threw your lab maybe you can find out what is in it!!! I did talk to customer service and they are paying me back for the sshampoo BU T what we need to know is what is in it !!!


Sheri July 10, 2017 at 11:57 am

I recently received a petition that stated that Neutrogena uses animals to test their products. I believe such tests are inhumane so I have been trying to find out if this is true and would appreciate any information. I would like to continue to use Neutrogena products so hope that someone will respond soon.


M. Subedar May 23, 2017 at 12:57 pm

Hi there. Am writing from south africa. I am unable to find neutrogena deep wrinkle day cream for the past four months. Now even the night cream and serum are no longer on the shelves. This is the trend all over the country. I am concerned because its the ONLY product that agrees with me. I love it!!!!! All the Clicks stores and Dischem stores used to carry it. I got in touch with the cape town office and they dont know why is unavailable.

Please advise if its being discontinued. I will be devastated if it is because i will not be able to substitute neutrogena with another product. Ive tried everything and this is simply the best. Ive been using it for 40 years.

Dr M Subedar


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