My Pillow was founded in 2004 by Michael J. Lindell, who is the inventor of the patented My Pillow product. Lindelll states that he invested 10 years of time researching sleep problems and more than 94 pillow designs before he invented his currently patented open cell, poly-foam pillow design.
To fund this company, Lindell sold 4 bars that he previously owned in Minnesota. In the beginning, Lindell sewed each pillow by hand and had family members working for the company. Today, the company has more than 650 employees.
My Pillow began running 30 minute infomercials in October of 2011 and sales began to increase dramatically. Lindell says that his company has sold more than 1 million pillows to date. His infomerical is still being shown at least 181 times each day throughout America.
The company started off doing telephone sales only and in 2012, Lindell opened his first retail store in Burnsville, Minnesota. My Pillow now has 7 stores in 5 states.
Customer service is beyond horrible! It is as bad as dealing with customer service in China!!! I have called numerous times and wanted a manager to call me back! Still waiting almost 2 weeks and 3 calls! Not acceptable!
Ret nypd det for me Lindell please call 917749XXXX
Dear Mr. Lindell,
I just watched you on Levin’s show. I was so interested I don’t think I blinked once. I am also a born again Christian. Right now I am having problems getting my teeth finished. I an sitting here with no teeth,dentures that are tearing up my gums and I need $880.00 for my last liner to be applied. After that I am done after they screw my uppers ($5,000) and my lowers into my gum bones ($5,000). I had insurance at the start of the procedure, then became disabled. Medicare does not offer insurance, so it was cx. I do not have the money to finish the job, but I can’t go around with no teeth in my mouth. I am only 59 and do have some life to live yet.. I am desperate. ..I will tell you more about my situation.
I am writing you to let you know of my recent hardship and my need for financial assistance. Let me start by saying that I have worked regularly since I was 15 yo. I am now 59. My father passed almost 30 years ago and I have helped my mother with her needs (she never drove a car) ever since. 16 years ago I moved in with her since she was getting up there in years and I did not want her to be alone. I always vowed I would take care of her every need and I have, until I had an injury at work and am now disabled. I am limited physically and need at least 3 naps a day after doing chores. We became more financially challenged each year after my injury, until this year, my mother at 88, had to file bankruptcy for the first time in her life. She is mortified it had to come to this. You can imagine how I feel I let her down. She is an angel and I could no longer help her financially.
I try to mow the lawn, shovel and go to the store for her, but the pain is increasing. I refuse to take pain meds because I don’t want to become hooked. I see a pain management Doctor with some relief. After mom and I pay bills and buy groceries, we both have about $12.00 left for the month.. There is no one around to help us and you have to pay, which we don’t have. Getting someone to care for the yard (which I did for years) and someone to help clean the house would be huge. Our carpet is stained with dog spots and I cannot do the scrubbing due to bilateral carpal tunnel, arthritis/bursitis/tennis elbow . If there is anyway possible you could financially assist us it would be greatly appreciated. God Bless You and Thank you for listening.
Peggy Parker
XXXXX Nadine Street
South Bend, IN 46637
luv2tan1960@ yahoo.com
Your customer service SUCKS! Have been on the phone trying to return 2 set of sheets but getting someone to answer the phone is impossible. I called the “order” number and they answer right away, maybe you need to put more attention and people in customer service
I’m not the one who likes to ask for help from anyone. I was involved in a truck accident where I was thrown from the windshield and stayed in ICU for 11 days I’m not able to drive anymore. My driver’s license was taken due to sezures caused by accident. Need a bed that comforts my body please help me get a bed please sir contact me at this email or by phone 325-207-XXXX I can provide proof of all that happened on March 6th 2019
Don’t expect a full money-back guarantee. Unlike trusted companies, i.e. LL Bean, anything you are not satisfied with, you still have to pay shipping and handling. Therefore, you pay for the experience of trying out the already expensive pillow. No Thank you….many Christian-like promises that in reality are dealings and only there to make a profit. I was greatly disappointed. It is another reason to believe the old adage “If it sounds too good to be true; it probably is.”
You pillows & other products may be the best ever made. All are too costly for those of us on the East Coast (other then big cities like NY. Chicago, etc.) Personally, i will not buy any of your products. Why? you drive me nuts with the constant commerciials, particuarly each day on Fov, about 10x a day.. There is something called over saturation and that is what U R clearly guilty of. Right now, everyone buying cable are inundated with about 12-15 min of commercials each hour. We pay the cable companies fo watch programs, but we have no say in how many minutes they take away from a show of interest for commercials. But we pay for the whole hour. Then there is forcing us to take channels we don’t watch/want. U can help stop this robbery. Since U drown us in UR commercials, I wil not ever take even if free any of your product until both cable & U are fair to all Customers.As one w/Crippling osteoarthritis of knees & worse both shoulders, I may be abled to sleep better, but the commericials & prices have to go before I wld try any.
My company MK Sons is a supplier of bed sheet and pillows of great qualities and right prices. Can you please help to let me know the contact person with email address so that i can discuss with him to supply a great product range.
I am writing, as a previous customer and supporter of My Pillow. I am very disappointed by Mike Lindell’s comments today on social media, saying he fully supports Donald Trump and believes Trump was ‘appointed by God’. As a Christian myself, I would never speak for God in this way. It doesn’t speak well for your company and for one, I will no longer support My Pillow. I called customer service and the corporate office only to be told I could not speak to anyone; that ‘they’ don’t take calls. So be it. I will waste no more of my time. I trust someone will let this comment thru to someone who cares. If not, I will rely on prayers.
Steven, it is everyone’s right as well as any business owner to support any figure that they wish, especially The President of the United States. You are bad mouthing someone because you don’t share their opinion about our president? I as well as millions of others support president Trump. You on the other hand would be considered a traitor in most other countries, but not here in the US. How do you sleep at night? Oh wait, it must be difficult, after all you don’t have a pillow anymore, Ha!
I will never do business with this company again. I purchased two mattress toppers. One was ripped, with dirt, human hair, and a dead insect embedded in the foam. It was defective as well. The top layer of foam overhung the second layer. The second topper should have been in a sealed bag, but it was open. Customer service was neither helpful or cooperative, and told me that I had to pay the return shipping. these products, in my opinion have very poor quality control.
ZC, it is everyone’s right as well as any business owner to support any figure that they wish, especially The President of the United States. You are bad mouthing someone because you don’t share their opinion about our president? I as well as millions of others support president Trump. You on the other hand would be considered a traitor in most other countries, but not here in the US. How do you sleep at night? Oh wait, it must be difficult, after all you don’t have a pillow anymore, Ha!
I agree with ZC. I also purchased the mattress topper and after it had lost its shape and could no longer be rotated anymore I initiated the warranty exchange as well. Customer Service requested that I donate it and send them a copy of the donation receipt before they would initiate the exchange. NOTE to consumers: Know the donation rules in your area. I didn’t know until I started driving around town with this big thing in the back of my car that my area doesn’t accept “bedding” due to bed bug concerns. When I expressed this to customer service, I was also advised that I could send it back and pay the return shipping. I finally found a family in my neighborhood who could use it and donated it to them, and provided all of that correspondence back to customer service to show that it had been donated and I made no money off of it. The response back this time was that I should have that family write me a note confirming their receipt. I have spent more than enough time on this issue in attempt for a “warranty exchange”. So I’m just going to cut my losses here and take it as a learning experience. But now I know not to do business with them anymore either.
About three years ago I bought a standard “My Pillow” and I love it. So when I got an email saying I could buy a standard “My Pillow” for $19.99, I bought four of them as Christmas gifts. The email said it was the standard world record pillow and gave a promo code “record” It did say all sales were final and that was fine with me because I thought they were like the standard pillow I originally bought. Since my original pillow is 3 years old, I thought they were probably trying to clear out pillows from that time frame. Well they are not the same pillow. They are thin with about one quarter of the filling. They don’t hold their shape and flatten out when you sleep on them. They are not up to the standards of what you expect a “My Pillow” to be. I am so embarrassed that I gave them as Christmas gifts. I believe they were deceptive in the way they promoted these inferior pillows. I would like to add, the people that received these as gifts from me do not think very highly of the “MY Pillow” and tell people they know not to buy from this company, as will I from now on.
Bought a pillow some months ago and loved it. So, recently I bought one for my wife. However, I am on blood thinners and cut myself shaving and bled on my pillow during the night. My wife washed and dried the pillow. The pillow changed and felt like hard balls. No matter how much I fluff the pillow it is uncomfortable. I’m now waking up several times during the night with a sore neck and back pain. We have talked about buying another pillow, but my wife wisely says that we may have the same problem when she washes her pillow. I was recommending the pillow to my friends, but can’t at this time. Your ad says ten year warranty. Can I get another pillow in exchange?
i am sending back pillows did not work out. the lady was a rude B—–h to deal with. why are you put address to ship back products also you make it so tuff to return your product I had to go buy 2 membry fome pillows your product Sorry it did not work out I have a company that is hassle free and we provide easy way to return Items
Misunderstanding about costs etc. Treated like garbage at the customer service level. They were curt, rude, a customer did not mean anything to them. They were “right” I was “wrong” Did get some written things later but the company did not care. Can only imagine if I hd spent my money and something went wrong if this is the way they operate.
No wonder their Better Business rating went from A to F. Would suggest you stay away from this company. I am sure there are others out there that will treat you like person.
Bradley Carlson VP is sales had been having sex
With underage escorts. He forces them to do painful sex acts then does pay them. He is an embarrassment to you company and a liability
To your organization… beware
He does not pay them for their time. This is the lowest form of man. sexually exploiting young women and girls. call the ploice
Can’t send money to Minnesota. Reign in the mouthy muslims.
You are in ignorant racist moron Paul!
Shame on yiu
This month is national awareness of sexual harassment and abuse of women.
The,O’Reilly Factor is not a place to advertise as he has been shown to be a harassr of women at work. Fox news is toxic to women. Any network that dresses it’s women in skirts and dresses only has issues.
Stop advertising here
Thank you
Jane kelly
I write today to as you to not advertise on the O’Reilly Factor. This is a toxic organization and Mt O’Reilly has a history of sexual harassment of women in the workplace. Support women and show that there are consequences to unacceptable behavior
Thanks
John Bury
I would like to hear from Thom ( quality/shipping ) a few months ago he accommodated the ” Medal of Honor ” Convention. I am with the Military Order of the Purple Heart.
Thom, you can reach me at 763-607-XXXXX or by e-mail. cjmoph1 at gmail.com
Thanks
Chuck
We purchased two My Pillows at Bed, Bath and Beyond in Bartlett TN. We are very happy with sleeping much better on our pillows. The comfort is much more improved than previous pillows we have purchased. Great product and we would recommend to anyone who is in need of a good night’s sleep. Thank you, Mr. Lindell.
Dear Mr Lindell, We purchased our “My Pillows” at the Spokane, Washington County Fair in the fall of 2016. We are very satisfied with them. I personally have not had a head ache or a back ache since beginning use of my pillow. Our rest is much better.
During the first wash of our pillows about 1 one inch of seam on one of the pillows became frayed and allowed approximately 1/2 to 3/4 cup of foam to escape. My wife had the wash machine on “bulky bedding” setting. Please advise as to what action we are to take at this time.
Thank you,
Ed and Carol Wollweber
Cheney, Washington, 99004
e-mail: edwalled at gmail.com
I recently purchased a pillow from My Pillow. I loved it. Last week, I ordered a travel pillow, bolster, king size and body pillow. I love this product. I would recommend to everyone to buy the products. The customer service was excellent. The employees were fantastic. The whole experience and products are an A plus.
Same experience as K. Hadsell. New pillows are junk. They changed from the original construction according to person to a generic pillow. Would not and do not recommend anymore!
Purchased two “My Pillows” back in 2008 at a FMCA Rally in Minneapolis. Absolutely loved them, and suggested them to friends as we really liked them. After 8 years we decided it may be time for new ones, which we ordered a couple months ago.
We want you to know that we were totally disappointed, and very sorry we disposed of the originals. Apparently, somewhere along the line, you decided to make a business decision to change the process – the type of fill and the amount of fill. These new pillows can’t begin to compare to our original purchase. Would like to return for reimbursement. Please let me know the procedure.