Miller's Ale House Corporate Office - Corporate Offices & Headquarters

Miller’s Ale House Corporate Office

Miller's Ale House Corporate Office Address

Miller's Ale House, Inc.
621 North Orange Avenue Suite C6
Jupiter, Florida 33458

Contact Miller's Ale House

Phone Number: (561) 743-2299
Fax Number:
Website: https://millersalehouse.com/
Email: Email Miller's Ale House

Executives

CEO: John Miller
CFO: Jack Miller
COO: Claire Miller

Miller's Ale House History

Miller’s Ale House was founded in 1988 by Claire and Jack Miller in Jupiter, Florida. The company operates a chain of casual American food restaurants in the southeastern part of the US.

Today, Miller’s Ale House has 78 locations; 54 in Florida and 24 in 10 other states. Nation’s Restaurant News shows that the average Miller’s Ale House location grosses $4.1 million each year and the chain’s revenue in 2002 was more than $125 million.

The company has a wide ranging menu as well as an extensive beer and alcoholic drink menu. Most locations offer steak, pastas, salads, and signature dishes, such as Zingers, hand breaded chicken breast strips, served with sauce, celery stick, and blue cheese or ranch dressing.

{ 8 comments… read them below or add one }

Frank August 11, 2017 at 11:34 am

Hi, long time customer. I usually come during football season. I had what I thought was below average service at your coral gables branch on miracle mile. When I arrived with my family the hostess was not present and their was no line no waiting. About three to four minutes the hostess ran to us and then grabbed the menus to seat us. Next, we sat for about ten minutes awaiting for someone to wait on us. I got up and asked a server for a manager. While waiting for a manager, our server Irene arrived and finally took our order. The manager who was on duty, Tony never showed up. Irene put our order in and a good 30-35 minutes went by and no food. I looked towards the kitchen and it appeared they were behind on orders. The manger tony was in the kitchen area trying to get the orders out. It wasn’t very busy this night but for one reason or another our order was delayed. Once the order was ready it was delivered to us by Irene which I believe should have been brought to us by a manager. Once we ate, I didn’t want to ask for a manager because I felt that he he did not care. With a that said, I paid my bill in full for $85.77. My check # is 264428 and we sat in table 44. This was August 10, 2017. The service was below average on this night. It could have been a lot better. I frequent another branch in DORAL, Florida and had better success there. Is like to be contacted to elaborate more on this. Thank you.

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Chris July 11, 2017 at 4:32 pm

I was at the Henderson place serves was ok but I heard servers talking about how everyone in miss treated and ones happy about new management. I come in this place all the time and now I’m things it’s not avoid place for me and my famy

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john m carlo June 30, 2017 at 10:21 am

On 6/28/2017 I called the the Ale House located in Gulf Coast Town Center at 4:30 PM and asked about the availability of Lobster Diners. I was told lobsters were available. My wife and I arrived at the restaurant at 5:25 PM and were told they were sold out. The restaurant was virtually empty. This is how a customer now gets treated at the Ale House.

John M Carlo
239 466-XXXX

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Jenny June 19, 2017 at 9:00 pm

Hello..I have to abosolutely say I love this franchise …. I used to go to the one in Miami lakes and loved it .. I currently moved to Port St. Lucie and very sad to say there is not one here and I think there should be .. especially in st lucie west where it’s up and coming .. if you are ever planning on opening one I would love the opportunity to be part of it .. please bring one to Port St. Lucie!! ..

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Jennifer Lucas June 18, 2017 at 2:28 pm

Currently head of Human Resources at Penn-jersey Paper
please let me know if you have any openings

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John Capote June 3, 2017 at 7:22 pm

First I wanted to say I have been a customer of your buisness for as long as I can remember and I enjoyed giving 1000 of my dollars in the years I have been going to your buisness and when I moved to Lakeland in October 2016 I was so excited to see a miller ale house pretty close to where I moved to and I’ve been going there ever since with Maggie who has been an amazing waitress but I decided to go on Thursday for the NBA finals game 1 and my daughter and I decided to go after half time to see the game and enjoy the 10 pm happy hour well first Maggie wasn’t there which was ok so we had a different waitress she set us down and got our order which was the calamari for $5 and a pitcher of miller light for $6 and the waitress came back to say that there was no more miller light which was ridicules to me for a game 1 nba finals to not have that for your happy hour and to make it worst she asked the manager and he told her there were no exception and to pick a different beer so I was upset asked the waitress to please come back so I can look at the menu so what happened next I couldn’t believe I went the whole 3rd quarter of that game with no one coming back to my table until a different waitress brought our food for my daughter and I and asked to speak to the manager first when the manager came by the name of Rufus Weatherspoon he didn’t even provide he’s name or shake my hand like a manager should or said how can I help you he just came up to the table and said rudely I’m the manager I gave him my hand and said my name is john and I’ve been hear more than 30 min without my waitress bringing me even a cup of water the guy looked at me and said with no empathy or to say sorry for the inconvenience he just looked at me and rudely said what do you want to drink and I was so upset that I told the guy just bring water I’m in no mood to drink anything else that guy turned around and walked away without saying nothing then came back the waitress that seated us down crying because she had a emergency call and forgot about us which I can forgive since her eyes were watery but I told her that the manager was the worst person I have ever talked to in a buisness like this and I’ve came to this buisness in Miami since I was a teenager and the waitress told me she was so sorry about that and that there was no charge for the calamari I looked at and said this $5 dollar calamari I told her that her manager is a joke and she can keep the calamari that I didn’t even touch of how upset I was which your calamari is the best I’ve every tasted from any Resturant so you can imaging how upset I was I wasted a 20 min drive and a whole second half my favorite sport with my daughter complaining and getting a buisness card with the name of the manager as well as the general manager Michael A. Ahrend which I have called and left 2 messages to please call me back to explain my experience and no call back that is why Im writhing to you this letter that I have never done for any Resturant I have aways loved your Resturant but this has left a terrible taste in my mouth that I went to wing house down the block of the miller ale house for the first time just to avoid your buisness I just hope you can make this up to my family and I so I can forget this and continue my buisness with you thank you for the opportunity to give you my experience

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John Brungard May 30, 2017 at 9:28 pm

Just stop inn to your restaurant in tampa Florida. On Dale Mabry waited 6 to 7 min for a drink oder . Had to call the store to get service. This is the second time with having service problems at this location. Spoke with kelley stier first time over the phone. Don’t know what’s going on there. If you want you can contact me at 813 477 XXXX. Thank you.

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Iris Martinez May 13, 2017 at 9:24 am

Dear Mr. Jack Miller, John Miller, Claire Miller;

I am writing in regards to my experience at one of your locations, the Miller’s Ale House-Estero located at 10065 Gulf Center Drive, Fort Myers, Florida 33907.

My husband and I decided to go to the Ale House On Wednesday, May 10th to see The Penguins vs The Capitals. As we were out on business in the Fort Myers area.

We decided to sit at the bar to have some appetizers and drinks and enjoy the game.. Watching the game from the bar is always fun.

Unfortunately our experience was awful! Our bartender Anna was so nasty and rude! That it lead for me to contact your corporate office.

When we first sat at the bar, she was running around like a duck without a head! Why ? I don’t know! When we got there only two people were at the bar and there were not many customers at the restaurant.

I did notice that The Waiters and Waitress where pouring their own drinks for the tables they were serving. (After a couple of my encounters with Ms. Anna… I could see why this was happening. (She is very Cruel and Demeaning to the other Co-workers).

My Experience​ with Ms. Anna:

*I asked Ms. Anna for the Beer Land Shark and she made fun of the way I pronunced the word Land Shark… Since you don’t carry Land Shark therefore I ordered a wine.

*When she brought the wine to me she slammed it on the table so hard it was a miracle the glass did not brake. After I finished my first wine I order another wine. (I have attached a picture of what Ms. Anna gave to me.) Apparently that was the end of the bottle so no more wine for me…..

*She kept on demanding for us to place our appitizers order…My husband had to tell her more than once we would like to have some drinks first before we order our appitizers.

*When we finally did order our appitizers the same thing accured she slammed the plates with the utensils in front of us.

*You will also see dirty glasses in front of us that had been sitting there for quite some time (Pictures are attached)

*A customer came to the bar that is disabled. She decided for some reason tell my husband and I to egnore the gentleman as she always does that way he will leave….The Gentlemen wasn’t​ bothering anyone I don’t understand why he was being treated rudly for being disabled.

Finally she decided to take her break and Terri took over the bar (That became a breath of fresh air) Teri was very nice and professional.. Unfortunately Anna was looking at her proformance and started giving her the evil eye..To see someone being nice to the customers rubbed Ms. Anna the wrong way.

Another young lady was to be managing the bar with Anna, by the name of Ashley but we never saw Ashley.. Again the bar had no more then​ six customers at any given time. No need for two bartenders.

Another thing That was a bit unsanitary is the way they manhandle the food they place the food to be picked up… If something falls of the plates they pick it up and put it back on the plates. “Not much cleanness”. I have attached pictures of all giving statements above for your review.

Please know, that I know first hand how hard it can be to be a Waitress and Bartender as I’ve done both job myself. I was a Waitress for 3 years and a Bartender for 4 years. I know how crazy it can get!!! If at anytime​ we needed to have waited for Ms. Anna to take care of other customers we would of, once again the bar was not busy or restaurant.

But this is not about waiting is about how nasty this young lady was…She carries her self with a very negative, rude unapproachable demeanor for being such a young lady is actually sad.

The other employees where talking to my husband and I as they most likely realized we were not being treated very nice by Ms. Anna.

Please let it be known my Husband and I very much enjoy The Ale House. We have one by house in the Kendall area that we go to all the time. “that one gets really Crazy”!!! And​ we’ve never had and issue.

It’s obvious the Management Team at the Miller’s Ale House-Estero, needs to be re-looked at.

Sincerely,
Iris Martinez
305-216-XXXX
Miami, Florida
Loyal Customers

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