Maytag Corporate Office - Corporate Office HQ

Maytag Corporate Office

How would you rate your experience with Maytag ?

[Total: 17    Average: 1.6/5]

Maytag Corporate Office Address

Maytag Corporation
553 Benson Road
Benton Harbor, Michigan 49022

Contact Maytag

Phone Number: (269) 923-5000
Fax Number: (269) 923-5443
Website: https://www.maytag.com/
Email: Email Maytag

Maytag Facts

Founder: Fredrick Maytag
Date Founded: 1893
Founding Location: Newton, Iowa
Number of Employees: 17800

Maytag Executives

CEO: Marc Bitzer
CFO: George C. Moore
COO: Steven J. Klyn

Maytag History

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Maytag was founded in 1893 by Fredrick Maytag. The original name of the company was The Maytag Washing Machine Company, and it was one of the few businesses to actually turn a profit during the Great Depression.  may 1

The company expanded and grew tremendously during the 1950’s and 1960’s. By 1960, the company had stopped producing ovens but turned to other water operated appliances, such as dishwashers and garbage disposals. By 2004, the company was suffering from a lack of consumer confidence due to their underperforming Amana line of clothes washers, which tended to grow mold that was not easily removed, and other problems. The company was acquired by Whirlpool in 2006. may 2

One of the company’s best-known ad’s was the “Lonely Repairman”, which showed a bored repairman, complaining that Maytag products were so reliable, that he had nothing to do. may 4

Maytag is still one of the best-known appliance names in America. In 2015, the company reached $4.7 billion in annual revenue. Maytag also sells appliances under the names  Amana, Admiral, Magic Chef, and Jenn-Air.

may 7

Maytag FAQs

Question 1: What is the phone number for Maytag?
Answer 1: The phone number for Maytag is (269) 923-5000.

Question 2: Who is the CEO of Maytag?
Answer 2: The CEO of Maytag is Marc Bitzer.

Question 3: Who founded Maytag?
Answer 3: Maytag was founded by Fredrick Maytag in 1893.

{ 23 comments… read them below or add one }

Marcia Patterson August 30, 2018 at 3:47 pm

I just want to say that I have had this Hi Efficiency washer for one year now. And I dislike it as much or more than when I first used it!!! I like to fill the tub then add soap then let it agitate for a minute or two then add my clothes. This is not possible with this washer. What I mainly don’t like is that I can’t restart it If I discover something I forgot to put in the washer, I can’t add the item and restart the agitation for an additional few minutes.
The straw that just broke the camel’s back was, I was washing some outdoor cushion covers and after they agitated for a while, (BTW I opened the lid and held the button that allows the washer to continue its cycle and two corners of the cover never went under the water). So I decided to open the lid and allow the cushion covers to soak. Next thing I know the water is draining out. I had to wait until that was done before I could begin again.
Also I don’t like the fact that the agitation is slow. Not heavy duty when I want it to be.
I can’t do a short cycle. Every load takes an hour.
Of course I don’t expect a refund, however, that would be nice, but I want you to know this is not satisfactory and maybe you will consider changing the design.

Thank you
Marcia

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Wayne Woodhams August 21, 2018 at 11:53 am

Purchased Maytag MVWB835DW3 top loading He washer about 6 weeks ago. From the beginning, it left a white residue on my dark clothes. Also purchased a 3 year extended warranty from Maytag. I talked to the retailer and a Maytag approved service rep and nobody could explain what the problem was. Finally I was convinced to initiate a service call from Maytag, with the promise that I wouldn’t be billed as long as I didn’t cause the problem. The service tech did extensive testing and concluded that there was something wrong with the machine. He contacted a Maytag tech and was told that the drum needed to be replaced. A few days later the service company called me back and told me that Maytag said the problem wasn’t with the machine and that I had to pay for a $95 service call. The following day I called Maytag Consumer Relations, and after 90 minutes of conversation, was curtly told that Maytag would not be wiling to provide any help.

Bottom line is that I believe there is a design problem with this line of machines, and Maytag seems to be reluctant to own up to it. (By the way, I have a PhD degree in Systems Engineering.)

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Charlene Mills July 30, 2018 at 5:52 pm

I brought a brand-new Maytag washer from Lowes on May 15 and washing a normal load of kids close I opened the lid and the whole agitator had broken off. this is very upsetting as looking at this part and the way it is done this is cheaply made. they are sending someone out to repair it but given that this part is all plastic I do not see how I will not continuously have this problem. I know it is outside of the 30 days but I would like a full refund so that I could purchase another brand as this is my first and last experience with Maytag. I can’t believe this was made so cheaply. No metal or anything to support this important part. I feel like is a bed sheet or something got around it, it would snap again.
model number MVWC416FW1
serial number C80133593

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Alfred DeMaio July 16, 2018 at 11:12 am

The reason I purchased a Maytag Commercial Technology was because it claimed to be designed, engineered and assembled in the U.S.A.
However, the washing machine does not add enough water to clean cloths. Only a trace amount. It seems to be designed in such a way that people are incapable of thinking how much water is needed for themselves that a preprogrammed solution is required and unconditionally implemented. Furthermore, their servo locking lid inhibits the consumer from adding more water. Once that is broken the washing machine is completely inoperable thereby continuing their legacy of mold in the washing machine.

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David Beistel July 10, 2018 at 11:59 am

Purchased 4 appliances in June of 2016 as my wife wanted all stainless steel. Dishwasher is beyond disappointing as it never cleaned like my 20 year old non-Maytag one. Top rack never gets clean. Five service calls b4 it was diagnosed with a clogged water line. The real problem is rotating arm below top rack isn’t spinning thusly not enough water gets 2 top rack & consequently glasses, bowls & cups only marginally clean. Will never ever buy another Maytag appliance as long as I live !!!

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Darrold J. Huntley July 5, 2018 at 7:31 pm

I purchased a Maytag combination less than a year ago, it is supposed to carry a 10 year warranty but I received a notice today that my warranty needs to be renewed. The letter has an “invoice # 9372032850” an “invitation # 9372-03-2850” and an “Authentication Code #0127-59-3325” and a renew by date of “07/25/2850” so, what happened to the 10 year warranty??

I would call in but due to my severe hearing loss I cannot use a phone because I find I often cannot understand some words and this could lead to confusion. Contact me by email only! I am expecting some kind of explanation as to why I must renew a 1yr. warranty contract since the washer & dryer are supposed to be under an initial ten (10) year warranty!

In Christ Jesus
DJH!

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Brenda June 29, 2018 at 2:05 pm

I bought a Maytag product for the FIRST time and I am very disappointed…The wahing machine was shipped to my county by Home Depot…we washed three loads and then the machine stopped. The technician had removed the faulty piece and says it is defective. No wonder it was on sale…now I have a new machine for two months that does not work…I need a refund or the piece replaced without costing more money please called the Maytag CS line ..was kept on hold and was hung up on…Very bad Customer Service and I would never recommend any products form Maytag or its associates. I will call the Better Business Bureau to make a complaint.

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Theresa Land June 18, 2018 at 8:02 pm

I have used Maytag for the past 50 years and have been really satisfied, my last one lasted 15 years and the only thing I had done was the belt replaced on the dryer. The washer finally went so I decided to buy a front loader, big mistake, they don’t wash as well as a top loader with an agitator. This one doesn’t even rinse well and I did everything that they said in the manual. Maytag just doesn’t make them like they use too.

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patricia H March 22, 2018 at 8:18 am

I expect a good product, just like when I go to work they expect me to do a good job. I DO NOT consider buying a washer for a two person household who does laundry ONCE a week, our jobs are not dirty, they are very clean so we have little laundry- buying a washer and it lasts two years that is about 102 regular, loads and it is not working. When I complain how little it lasted –they say should have got extended warranty- maybe we should have but that’s more money for senior to pay out. SO now we have to save for another one IT WONT BE MAYTAG product because two years is not good enough for a major appliance.

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Elizabeth lemmon December 13, 2017 at 7:17 am

I bought a maytag dishwasher 11/06/17 it was delivered on 11/11/17 worst mistake it has not work since I bought it. And this is 12/13/17 called customer serves that was a joke. Now I have been washing dishes by hand. I will never buy a product from maytag. I had a GE dishwasher for 15yrs. Never had any problems. I think maytag is a rip off. Before you buy a maytag think twice. They have very poor business, it a shame they went down hill. I think they need to replace the corporate people, someone that can run the business for the company and the customers. We never it a replay to are complaint, I wonder if they even read them. Poor business.

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Beverly Smucha November 25, 2017 at 3:12 am

I have been a long time satisfied customer of Maytag products until my recent purchase.
I purchased a Maytag top load Washer. Terrible product. It doesn’t get the clothes clean,
but worst is the clothes come out ripped. There is no delicate setting, but I wash only
with cold water. The machine has ruin expensive night gowns and sheets.
I had a Maytag washer prior which worked great until it just was to old. I have had a
Maytag Tech. guy and they say its the sensor, but can’t be fixed. Its a defective product.
Please do a Recall, or refund all the money I have lost.

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David H. November 17, 2017 at 6:50 am

I purchased a maytag maxima washer and dryer four years ago. Last week noticed the dryer drum would not turn and there was a hole tore into the side of the dryer. Had the repairman come out and he said the weld on the seam of the drum was bad causing it to separate at the seam. He further stated this was not a wear and tear issue but a faulty weld when manufactured. The price for repair was almost as much as a new dryer. Looked into purchasing a new dryer however maytag no longer makes it in red so I could not buy one that matches the dryer. Since the repairman said this was a bad weld at the seam I contacted maytag to see if there is anything they could do and they stated since there was no recall for the item there was nothing they could do. I simply wanted maytag to provide me with a new drum since it was a bad weld at the seam and they wouldn’t even do that. Because of this I have to purchase a new washer and dryer in order to have a matching set. Needless to say if maytag does not correct this issue I will never purchase a maytag or whirlpool appliance ever again.

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maureen balcaen October 28, 2017 at 4:33 pm

I am extremely alarmed at the poor quality of the washer I purchased recently. I had a Maytag in the past but it gave out after 10+ years. Worked perfectly and quietly until then which is why I decided to stay with Maytag. I was going to buy another basic model but upgraded at the last minute without checking reviews…bad decision as I see there are many who have complained about this model. My washer is the loudest I’ve ever had to the point that it can’t ever be on if I have visitors; it is disruptive. And, it doesn’t consistently spin clothes as much as it should and the water level regulator doesn’t always get it right. . The number I found on it is W10877641. It’s too late for me to return it as there were too many other family things happening when I had to make the purchase in haste. Bottom line: I want you to know I believe your product is inferior and of very poor quality and I’ll add my name to the many who have had problems with you. I tried to include a pic but your site won’t accept any format.

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shirley buckley October 16, 2017 at 3:20 pm

Hello I am very disappoint I purchase a Maytag dryer I purchase a dryer on 03-15-17 it has been nothing but problem the repair ma have been out five time to repair the dryer spoke to some one in customer service they toldme the dryer has been recall and that I need to pay $156.00 for the use of the did the think that I purchase the dryer to just sit their I think the price is unfair I cannot believe that I was sold a defect dryer I think it should be replace free I will never purchase a Maytag again Thank for your time.

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cayl baff September 21, 2017 at 8:21 am

Re: Maytag Washer Top of the Line purchased 10 months ago and cant get rid of smell seems like “dead rat”odor. Retailer I purchased it from hs been out several times and has nothing new to say other than clean with “afresh” which I do every week and Nothing Has Changed stinks so that laundry room smells like a pool of dead rats. Can you helpme
Thank you

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burt baljeu August 10, 2017 at 1:38 pm

hi helpers

maytag plus model // mbb 1956gew mfg// pmb 1956 gwo
serial // 10865127 ct

what year is this fridge ? thank you

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Robert Baker July 11, 2017 at 10:19 am

I agree 100% with everythng Barb Quatarro my wife complains all the time about wanting a machine with an agitator as clothes are “Not clean.”

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Robert Baker July 11, 2017 at 10:14 am

Maytag washer even the best are not worth the money, mine hs broken down 3 times in 1year and 2 months. When I called Maytag they brushed me off. They said I have a extended warranty with Lowes not theirs, Lowes did not tell me Maytag has an extended warrenty. The woman at Maytag complaint dept. said “Well that is general knowledge.” it may be general knowledge but not my knowledge. they won’t give me a new machine it is their company policy to honor Lowes not the person who paid for the macine. They stink!
They don’t care the machine breaks 3 times in ONLY 1 year 2mos. When you call to complain they are like politicians they speak from bothn sides of their mout.

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Barb Quatraro June 29, 2017 at 6:37 pm

filled out comment on June 23 2017 about washer/dryer I purchased in May 2017. ABSOLUTELY DISSATISFIED WITH WASHER MODEL BRAVOS. Does not clean to my satisfaction. Can not return to Home Depot so reaching out to you replace with different model with agitator. Having to rewash clothes and am using more water and electric. I am a widow on fixed income and extra money for water and electric not acceptable. You could Goodwill Policy and exchange HE Bravos washer for different model with agitator.
Waiting for your response. Thanks

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Bette McKnight June 27, 2017 at 12:18 pm

We have been a Maytag washer & dryer owner for the past 40 years. Our current models are close to 20 years old and the washer needed new internal rubber boots and seals which would cost $300 in parts alone to replace. So we decided to purchase new units this past May during the big washer dryer sales event to get the best price we could as we are retired and on a fixed income. Bought the 5500 series as 2 of the 3 dealers said it was the best of the bunch and also rated very high in Consumer Reports. Bought and paid for the units on 5/31/17 and Home Depot still cannot give us a delivery date. Now HD is telling us that when they check with the company (Whirlpool) they cannot give them a delivery date. All three stores that we shopped at have indicated the same scenario, quoting very long delivery dates and out of stock on that series from Maytag. They are also indicating that they are having very similar issues with Whirlpool as well. Someone needs to pass this on to your three top executives, CEO Learmonth, CFO Moore and COO Klyn to see if someone can get the proper answers to give your loyal customers. Bets McKnight

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Barb Quatraro June 23, 2017 at 1:37 pm

purchased HE washer and dryer Bravos model May 7,2017. Thought I would update my old MAYTAG washer/dryer. Well what a mistake to try this washer without agitator. I have been having to rewash clothes to get them clean. This machine was suppose to be efficient for water and soap. NOT HAPPENING! I would like you to exchange this washer and get me the model with the agitator. Home Depot said I could not return there so I am reaching out to you the mfg. I am a widow and living on fixed income and can’t afford to spend more money on water and electric to wash clothes. Please lets handle this. Thanks

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Pam Taylor June 16, 2017 at 5:42 pm

We bought our Maytag dishwasher: Model#MDB8959SBB3 on March 30, 2017. As of June 15, 2017, when the buttons are turned on for normal, dry, and start, the machine turns on, drains, and then stops cold. A repair man came out today and said that we need a new motor. The dishwasher has two. The cost will be $185 plus $75 for labor, plus the $68.50 for a house call. I contacted Maytag at their 1-800 number and was told I had 3 options: have another repairman come out, replace the motor, which would have a one year warranty for $430. Ouch. The second option was to have their repair man come out, and still pay for the motor and labor (not to mention the cost of the repair man’s initial visit). No help from Maytag. And the third option was that they might pay $200-300 for a new machine. My husband and I have been married for 49 years. We have moved with the USAF 40 times. In all our experience with buying dishwashers, NEVER has one broken. We had one for 13 years and it was still running when we moved. It is unacceptable to have a major appliance with a good name and reputation go caput in 3 years. This was a good machine up until several days ago. I don’t want to trash it and get another one. The cheapest option is to go with my repair man and buy a new motor. But I am sincerely saddened to see the reviews that Maytag dishwashers have gotten, and that I had never read before buying our dishwasher. Maytag was always a gold standard. We paid $625 with our military discount for this machine. I have contacted Lowe’s with my complaint and to warn other customers before buying Maytag, Kitchenaid, or Whirlpool. I am now worried about the electronics which have received a very bad press. I hope that a new motor fixes the problem…..

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Susan Fuentes May 5, 2017 at 6:04 pm

We purchase a maytag washrrnis August it was our third and last we will ever purchase we have called for help three times they have come out twice and said we need to take machine apart after every load of laundry by that we must take out soap dispenser and dry it and leave it out until next use and do same every time now we know about door
Having to leave it open for mold but to know take dispenser our dry it and let it stay out so mold will not accumulate is crazy we where never told this it we would not have purchased it. I have asthma
And the mold really has been giving me attacks the mold in lines is bad it seems no one cares they tell us u will hear from us and then nothing really wrong
terrible treatment for customers who have always purchased maytag but no more please we need help with getting it replaced or fixed ! Never buy Maytag !

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