Les Schwab Corporate Office

Les Schwab Tire Centers Corporate Office Address

Les Schwab Tire Centers, Inc.
20900 Cooley Rd
Bend, OR 97701

Contact Les Schwab Tire Centers

Phone Number: (541) 447-4136
Fax Number: (541) 416-5488
Website: http://www.lesschwab.com
Email: Email Les Schwab Tire Centers


CEO: Dick Borgman
CFO: Jack Cuniff
COO: Ken Edwards

Les Schwab Tire Centers History

Les Schwab Tire Centers began in 1952 when Leslie Schwab purchased OK Rubber Welders tire store in Prineville, Oregon.

In 1966, Schwab decides to operate OK Rubber Welders as a separate company.  He changes the company name to Les Schwab Tire Centers.

By 1972, there are 35 tire center stores.

In 2000, Modern Tire Dealer magazine names Les Schwab Tire Centers as dealer of the year.

In 2006, the company was sued over allegations of gender based discrimination.  The case was settled out of court in 2010.

Dick Borgman is named as CEO in 2006.

In 2007, founder Les Schwab died.

In 2008, the company headquarters moves from Prineville to Bend, Oregon.

Today, there are over 375 Les Schwab Tire Centers in 9 Western US states.

{ 113 comments… read them below or add one }

rick harmon November 20, 2015 at 10:56 pm

Les Schwab in Battle Ground Wa is the worst. Jeff the manager has disappointed me on several occasions, but for some reason I keep on returning. I have lived on Clark County WA. my entire life and have used Les Schwab since I first owned a car 34 years ago. I have always loved them, but Jeff, the manager is a pompous ass and needs to be fired. I have used Les Schwab in Battle Ground for 13 years and have been let down at least 3 times. Jeff “helped” me with my tractor tires, he sat on his personal phone while checking me in and screwed up the order and only entered in 1/2 if the work order so I had to return another day, then I took the tires back and the tires did not hold air.
Then Jeff sold me on a set of rims for my snow tires and not only was he still his pompous ass of a personality, the order was screwed up again and I had to make 2 trips to get it right. Lastly I just put new struts on my car and they did not put new boots on the struts, there were holes in the boots that where 17 years old, I spent 1200 dollars and they did not put boots on the struts to protect them?? I asked to Jeff, why?? he said he would fix it if I paid for the boots and the labor, he wanted me to pay to remove the struts just to put new protective boot on the brand new struts I just bought! Les Schwab warranties the struts so I said “yah right” I will return in 2 years and you can replace the whole damn thing, in addition the struts make a horrible noise and they will not fix it, the guy took it on a test drive WITHOUT ME IN THE CAR, and said I don’t hear anything, yeah right. If it was not for the fact that I have both summer and winter tires for my car from this company I would never return.


anthony s. davis October 27, 2015 at 12:32 am

most companies will rob their customers for 1$ and say sorry there is nothing i can do. i almost cried at the customer service les swab showed me. they made a simple mistake every tire store makes. i have worked at a tire store and have made the exact same mistake. david at les swab on mill plain in vancouver wa, made it right, with absolutley no issues. i am stunned and amazed. every corperation in america should take note of your customer service skills. and if you ever do a undercover boss you better hook david up….. HE MAKES YOU LOOK AMAZING.


Virginia Garlow October 24, 2015 at 8:26 pm

I am ecstatic about the experience I had today at your store here in Bakersfield CA, at 2512 Oswell street. I was inquiring about ordering stock wheels for my 08, Nissan Altama. I was told they might have the wheels, ‘take offs’ up stairs. Sure enough, exactly what I wanted. I also asked for balance and alignment. Each step was explained to me. I saved several hundred dollars. My car drives perfectly now. The staff was unbeatable, very polite, knowledgeable and professional. I will return to Les Schwab for my automotive needs. This particular location is close to my home and job. Thank you so very much.


Paul Gabb October 20, 2015 at 8:44 am

. I have a complaint about one of your Les Schwab Tire store. The one that is located on 200 East Main Street Price, Utah.
The incident happened on Friday around 12:00pm on October 16, 2015. I went into Les Schwab store to buy a spare 4.80 X 12 tire for my trailer that had a shredded flat in the Mountain that day. Everyone was great to help me. They told me that it would be 30 to 40 minutes I said “I’ll do some shopping and I’ll be back”. I did some things around town.
As I walked into the store I was the only customer there at that time the Manager was on the phone and said “I will be with you in a moment, I said fine that’s good”. After he left a massage on the phone to someone, the phone rang again so I waited for my turn I said nothing because I think but I don’t know it was a customer on the phone. I understand that part. When the people in the back saw me walking in they put the work order & repair paper in the file so that I can pay, they even loaded the tire into the bed of my truck so that I can put it back on my trailer that was still in the mountains. GREAT SERVICE on there part.
I was the only customer there at that time in the store, all I had to do was to pay my bill and I could leave. Another customer came in, She was a good looking young female all of a sudden the phone was hung up quickly and she was asked what can I do for you. She wanted to get her car and pay for it and then she asked for some prices on tires. The manager started helping her instead of me, I was here first. I said “can I just pay my bill and get out of here”, He said “I told you that I would get to you in a moment”. I ask one of the employees I wanted to talk to the Manager and they told me He was the manager. I finally got to pay my bill and then I left.
I call the store I was mad so I couldn’t express myself as I should have. So all I asked was, is this the way that you store is operated. The lady that I talk to said she was the owner, she said “No it’s not”. With that I kept on thinking, this is Price, Utah there is nothing going to be said to that Manager that first customer should be first, not some young thing before ugly customer.
I hope you read this and able to help so that the ugly people are not put to the back of the line because of some young thing come in.


Dale Cordell October 7, 2015 at 2:17 pm

I’ve been a loyal Les Schwab customer for over 40 years. I’ve been there every time Les Schwab has needed my business. For the past several years I have been under employed and as a result my personal credit has taken a hit for the worst and I was turned down for their in store credit as a result. I finally got a solid offer of employment,however, I need a new set of tires to get me safely to work. Les Schwab has shown me a less than compassionate side of their business model that threatens the 40 years of loyalty I have given them.


Tabitha Promise September 29, 2015 at 11:38 am

Where do I start ?

I am sickly disappointing in les schwab. 6 months ago i had TWO flat tires in one day i Used my spare tire for the first flat and the second flat i had to have a tow tuck driver tow my car to les schwab. I had 10,000 miles left on my warranty for my tires so im thinking they will honor the warranty and replace the two tires that went flat. negative. Instead, they insist my tread was too worn out ( which it was not ) and they tell me i need to purchase 4 new tires which i did because i have a 5 year old in the car and despite arguing with them our safety is more important. well here i am 6 months later with brand new tires and im on the highway going 70 when my passenger rear tire blows out and sends me and my daughter spiraling out of control in traffic. luckily we walked out of the accident ok but the car did not. I had my car towed to a tow lot because les schwab was closed Saturday evening at 5. i had a family member pick me up because i was 2 hours away from home on our way to my aunts memorial service. i left my car at the tow yard sunday because les schwab is closed sundays. monday morning i call them i have them go to my car and look at it. i explain what happened they tell me that my back tires have 80 tred and my fron are “almost bald” so i need to purchase a set of 4 new tires and 2 rims just to get the car to drive that does not include any other damage to the car. I say well these tires are 6 months old, i find it impossible that my back tires are 80 percent tred and the front almost bald. the back tire that had 80 percent tread is the one that blew and caused me get into this accident. im told they do not honor warranties if the tires are almost bald but they are not. im not going to argue any more with these crooks. clearly they have no concern for loyalty of customers or safety. I am pregnant i have a 5 year in my car i could have died my car is now totally messed up and they are not willing to even help with the tires that are under warranty ? This is down right pathetic and they are fraud. nothing but crooks. i have contacted my lawyer i have a close contact at my local news station im very unhappy with them and not only will i never give them money again im going to make sure that people know exactly how shady they are. I say do some SERIOUS investigating while considering which tire place to go to.


Lloyd Peterson September 25, 2015 at 9:01 am

I’m a very unhappy customer. After providing my business to Discount Tire for over 20 years and with consistent exceptional service, I decided to try Les Schwab due to locational convenience after recently moving to Tacoma. It turned out to be such a horrible decision on my part. – I needed to buy and replace one tire immediately. I also had a used tire that had about two-thirds of its tread left that I asked if they could put on the other front wheel of the car. Before the end of that very same day, I had a blow out on I-5, which created a very nervous and dangerous driving situation right in the middle of rush hour traffic. Imagine trying to cross 4 lanes of rush hour traffic after being startled from having a tire blow out. I contacted the store manager, Mr. Don Kerby and he advised that I should contact the Tukwila Les Schwab store for help and he refused to help replace this tire. The Tukwila store brought a truck out to replace the bad tire with a new one. However the bill came to $245.15 for replacing that one single tire. – I had previously learned from Discount Tire that tire centers will not put a tire on a vehicle if they feel the tire is unsafe. I can only assume that Les Schwab must operate with the same policies when it comes to safety, which would mean they felt the tire was safe before they placed it on my vehicle. What then could have made this tire blow out on the same day that it was placed on my car? I asked the Tukwila store what the possibilities were and they did not have one possibility or, they just did not want to say and remember, they looked directly at the tire. – I am very upset to say the least. I will never step into a Les Schwab tire center ever again. And through personal experience, I know that Discount Tire would have replaced this tire but manager Mr. Don Kerby does not feel that either he or Les Schwab have any responsibility and nor does he want to help. And when I tried to find a customer service department for Les Schwab, they did not have one. They don’t want to hear from their customers, they just want your money. Is this the kind of company where you want to take your business? For me, it will never happen again. I am going to pass along my experience to every single review web site that I can find and then return my business to Discount Tire, where they actually care about their customers and prove it with their actions. Lastly, Customer Service is not defined by how friendly you are when you sell a customer new products, as anyone can provide a smile when taking your cash. But it does have everything to do with how you respond when a customer has a concern. Importantly, it also directly identifies and defines how much you care. Les Schwab could not have failed more miserably.

Thank you for listening.


Lloyd Peterson
A former customer


Tom Demogines September 14, 2015 at 6:52 pm

I brought my car to have a tire repaired for a slow leak. I was told and believed it could not be repaired and it was suggested I purchase a new set of tires. The rear tires had about 20% tread left but the front tires have more than 80% tread. I was prepared to buy only the rear but the salesman, Nick, was insistent I buy an entire set. I decided against a purchase and drove home. What I hadn’t realized was this Les Schwab Tire Center took all the air out of the tire and didn’t even give me the valve stem cap. Les Schwab Tire Centers are a trap for unsuspecting customers who deal with uncaring and almost criminal employees. They don’t really sell, they bully, they lie, and coerce you to giving them money.


Kevin DeWitt September 17, 2015 at 5:11 pm

Hello Tom,

Sounds like we had the same dealer. However I wont be so kind. We have 2005 Honda Pilot, I bought a full set of the top of the line TOYO”s ex for my wife’s car. The other day I noticed the fronts were all but wore out, however the rear were like new. So I went to see the local Helena MT store and right off they started to give excuses, and accused my wife of being a horrible driver. So when we ask about tire replacement he not only wanted us to buy new tires but did not even have in stock what we needed until the following week. As of today my wife is stranded in Great Falls Mt. due to these same tires (FLAT) and the service manager with Tire Arama I believe told her that the side walls are also gone as well as the uneven wear issues. Les Schwab did not even inspect the tires when we were their, just assumed we were at fault of course. Not that it could ever be a faulty set of tires!!!!!

I am prepared to contact Corporate in Bend Oregon and speak with the CEO Dick Borgman tomorrow if this goes south tomorrow when she goes in to get this resolved. They say its all about customer service, however you are exactly right, its all about the con and the misrepresentation of the product. We will never buy from Les again.


Kevin DeWitt/Diane Boles


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