Jewel-Osco Corporate Office - COHQ

Jewel-Osco Corporate Office

How would you rate your experience with Jewel-Osco ?

[Total: 2    Average: 3/5]

Jewel-Osco Corporate Office Address

Jewel-Osco, Inc.
150 East Pierce Road
Itasca, Illinois 60143

Contact Jewel-Osco

Phone Number: (630) 948-6000
Fax Number: (630) 948-6965
Email: Email Jewel-Osco


Date Founded:
Founding Location:
Number of Employees:


CEO: William Emmons
CFO: Jim Rice

Jewel-Osco History

Jewel-Osco can trace its roots back to 1899, in Chicago, Illinois, when Frank Skiff began selling coffee and tea door to door. Skiff made his brother in law, Frank Ross, his partner and they renamed the company Jewel Tea Company. Today, Jewel-Osco operates a chain of supermarkets and pharmacies.

The company is now a subsidiary of Albertson’s. The company has changed names several times over the years; Skaggs, Alpha-Beta, and others, until they settled on today’s name of Jewel-Osco. The company has more than 184 locations in Indiana, Illionois, and Iowa.

Jewel-Osco is known for trying many different types of concepts or ideas. They are the first grocery store to begin using generic or store name products to compete with brand names. Company headquarters are located in Itasca, Illinois.

{ 4 comments… read them below or add one }

Patricia Soprych January 8, 2018 at 5:54 pm

I am so tired of complaining about the jewel in Skokie, I’ll. I went in today to get paper plates and potatos. I waited in you 15 or less line ( which was very crowded. I got your cashier, Lee. The plates a a sale price of 2 4 5. I bought 1 which Lee rang up 4 3.49. I told her they were 2/5. Without calling for a price check she told me they were 3.49 and asked if I wanted them. I said no. Paid for the potatos and went in back asked a plesent young lady if she could call the manager. She had some one in the meat dept call. The Manager never showed, I proceeded to leave. This young lady asked if she could help me. I told her what was going on. She said the tag ended yesterday but would go up front after pulling the sales tag
and go to customer service. I told her no giving a bad revie and will never come back! Great customer service Jewel


Michaelyn Elis November 25, 2017 at 12:37 pm

I am getting really upset with Jewel. I shop the Jewel on Irving and Naragannset.
This is the the fifth time I have not been able to buy heart healthy Noodle soup in Jewel.I also have not been able to buy boxed microwaved French fries. Every time I go there they have dropped some other product I have been buying for years. The stock is half of what it used to be. I am a senior and disabled. I have shopped at Jewel for thirty years. I may have to start to look for another store to shop in.


Sandy Vliet October 21, 2017 at 5:25 pm

Ok this gets even better. Just opened the two containers of strawberries I bought yesterday at the same time as the slug infested celery (for $2.50 a piece) as well. Both contain numerous rotten and slimy berries. absolutely disgusting. Is this the suppliers fault too? I’d also like to mention that I have had to return radishes and pre-packaged cabbage there previously as well. In addition, the Deli ladies have pretty much completely ignored me and other customers when trying to purchase cooked chicken on “Cheap Chicken Monday”. When the line got about 3 deep I politely asked “excuse me, could someone help us?” The whole time there were 2 deli employees attending to other tasks behind the counter while we all stood there. One of the ladies then told us “just a minute” while she finished up whatever the pressing task was that made her neglect us. She never said sorry or anything. Also, if you aren’t able to get to the story by 4:30ish, there usually isn’t any chicken left. Most people don’t even get out of work that early and the dinner hour is anywhere from 4-6 on average, so you are loosing a lot of business. But if you want to buy wings instead, they are quite often out of the bags for them, which also looses money for your company since there is no way to get the wings home with out the bags.


Sandy Vliet October 21, 2017 at 3:53 pm

I visited your store on Vail in Arlington Heights yesterday to buy some of my daughters favorite foods since she was coming home for Fall Break from college. She loves buffalo chicken dip, so I bought all the ingredients and also some celery to spread it on. I made the dip today and opened up the package of celery to prepare for the dip. I was completely shocked and disgusted to find that my celery was infested with slugs. They had been eating on the celery and I literally haven’t been able to eat anything since then due to nausea from seeing this.
So back I have to go, wasting time on this gorgeous day, to jewel to return the celery and talk to the manager. Long story short, I am completely disgusted by your customer service, especially since I spend a fortune at your store each year and have been doing so for many, many years. The manager offered to give me my money back or exchange the celery, as if I wanted more of the horrible product! When I said I was insulted and that was not satisfactory, he offered me a $10 gift card and said that was all he could do for me and it was the suppliers fault. Way to pass the buck!! I took pictures and can forward them to you. I cant tell you how unhappy I am about how this was handled and how disrespected I feel as a very good customer. As convenient as the Vail Street store is, I have absolutely had it. I will go out of my way from now on NOT to shop there unless you are able to compensate for the situation. Sincerely, Sandy Vliet


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