J. Crew Corporate Office - COHQ

J. Crew Corporate Office

How would you rate your experience with J. Crew ?

[Total: 7    Average: 2.3/5]

J. Crew Corporate Office Address

J. Crew
770 Broadway
New York, NY 10003

Contact J. Crew

Phone Number: (212) 209-2500
Fax Number: (212) 209-2666
Website: http://www.jcrew.com
Email: Email J. Crew

J. Crew Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

J. Crew Executives

CEO: Millard S. Drexler
CFO: Stuart C. Haselden
COO: James S. Scully

J. Crew History

J. Crew was founded in 1947 by Mitchel Cinader and Saul Charles as Popular Merchandise, Inc., which sold low-priced women’s clothing through home demonstration.

In the 1980’s Popular Merchandise started its own catalog under the name Popular Club Plan. The catalog business grew rapidly at 25-30 percent a year. Sales grew from $3 million to $100 million over five years.

In 1989 Popular Merchandise changed its name to J. Crew, named after the popular 1970’s cartoon, Jabberjaw.  That same year the company opened its first retail location in Manhattan.

Throughout the 1990’s J. Crew expanded to 35 retail stores and catalog sales in Canada.

J. Crew went public in 2006. The company was taken private in 2010 in a $3 billion deal led by management with the backing of TPG Capital and Leonard Green & Partners.

Today J. Crew has 400 retail stores, 12,700 employees, and had $1.7 billion in revenue in 2011.

J. Crew FAQs

Question 1: What is the phone number for J. Crew?
Answer 1: The phone number for J. Crew is (212) 209-2500.

Question 2: Who is the CEO of J. Crew?
Answer 2: The CEO of J. Crew is Millard S. Drexler.

Question 3: Who founded J. Crew?
Answer 3: J. Crew was founded by in .

{ 7 comments… read them below or add one }

jan September 5, 2017 at 10:44 am

I am upset with your inventory levels for items sold online. This morning I tried to purchase one of your new Faux Fur Coats only to discover that the item has sold out within minutes. Not sure how this is possible especially if the item is also carried within select stores and the stores are not yet opened for business! This is becoming a consistent issue for me and a negative trend for JCREW….Further, I am leaning towards closing my account and spending my dollars with stores with more inventory online…. It’s getting too frustrating to shop online on JCREW.com….. Please fix this problem or at least fire the staff that controls inventory planning…. FYI, Jenna was wearing this faux fur coat for at least half of 2016…..why would you plan the numbers for this particular coat to be so low?

Reply

Laura August 31, 2017 at 7:38 pm

I am trying to get in touch with the district manager of J Crew in northern California. His name is David but that is all I can remember. I spoke with him about a year or so ago about an incident that occurred at the J Crew store in Sacramento, ca. About how rude I was treated by the store manager (two) and it hasn’t stopped, instead it has gotten worse. They treat me like I am a ghost when I walk into the store. Never say hello they walk by me like I am a Ghost. Other store employees in the mall say the same thing about them. I love J Crew store but I am so upset and hurt that I am thinking of closing my account. I am a good customer of the store you can look up my account.

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Marjorie ferguson June 27, 2016 at 9:01 pm

J crew Aventura is a prejudice store period I stood in that store for a while lost ,a necklace I purchase only for the store managers to talk condescending I’m appalled at the direction and poor customer service race was apparent in service at every level please put a sign up white customers only and I assure you my hard earn money need not shop there your young managers have no respect or class

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Michael Sclafani June 8, 2016 at 12:57 pm

Corporate and your top executives, would be very interested in learning how J Crew can now deliver pre-approved credit cards or ITA’s to consumers via emails.

Experian is our channel partner, we are the 3rd largest data marketing company in the US and have credit scores ,demographics, lifestyle’s and other selects that will capture a large segment of consumers that would sign up for your credit card. Email marketing is extremely cost efficient and we can deploy emails to each consumer many times. We boast a 90% deliverability rate to the inbox.
I look forward to working with your company.
Please contact me or please pass this email onto whomever in corporate would handle your credit card marketing.

Thanks…Michael Sclafani 917-201-XXXX msclafani at take5mg.com

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S. CONNOR May 9, 2016 at 1:34 pm

They sell EXTREMELY POOR QUALITY TRASH. Overpriced, seams ripped right off the rack – never even worn. Some are heavy / bulky – but not functional, light weight or warm. Not practical in dady to day movements. Heavy weight is worthless, restricting & useless unless you want to pack on extra 10 lbs everywhere you go, giving you back / shoulder pain tying you like a heavy bulky box. Their gabarges are soooo uncomfortable / bulky. You go back for a refund and THEY WILL NOT HONOR THEIR OWN RETURN POLICY TOTAL SCAMMERS!!! GO CHECK OUT THE SHEER MASSIVE # OF UNRESOLVED COMPLAINTS AT BBB, FTC, COURT LAW SUITS IN ALL 50 STATES / CANADA / JAPAN -THEY DON’T TELL YOU THIS – THEY NEVER REPLY TO CONSUMERS. YOU WILL HAVE TO SUE THEM IN COURT FOR YOUR REFUND!

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S. CONNOR May 9, 2016 at 1:32 pm

They sell EXTREMELY POOR QUALITY TRASH. Overpriced, seams ripped right off the rack – never even worn. Some are heavy / bulky – but not functional, light weight or warm. Not practical in dady to day movements. Heavy weight is worthless, restricting & useless unless you want to pack on extra 10 lbs everywhere you go, giving you back / shoulder pain tying you like a heavy bulky box. Their gabarges are soooo uncomfortable / bulky. You go back for a refund and THEY WILL NOT HONOR THEIR OWN RETURN POLICY TOTAL SCAMMERS!!! GO CHECK OUT THE SHEER MASSIVE # OF UNRESOLVED COMPLAINTS AT BBB, FTC, COURT LAW SUITS IN ALL 50 STATES / CANADA / JAPAN -THEY DON’T TELL YOU THIS – THEY NEVER REPLY TO CONSUMERS. YOU WILL HAVE TO SUE THEM IN COURT FOR YOUR REFUND!

Reply

Manik Chowdhury December 1, 2015 at 5:15 am

By the way many times I went to j .crew grove LA buy some times .most of clothes made other countries so price should be go down. Thanks

Reply

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