Ingles Markets Corporate Office - Corporate Office HQ

Ingles Markets Corporate Office

How would you rate your experience with Ingles Markets ?

[Total: 34    Average: 2.3/5]

Ingles Markets Corporate Office Address

Ingles Markets
2913 U.S. Highway 70 West
Black Mountain, North Carolina 28711

Contact Ingles Markets

Phone Number: (828) 669-2941
Fax Number: (828) 669-3678
Email: Email Ingles Markets

Ingles Markets Facts

Founder: Robert "Bob" Ingles
Date Founded: 1963
Founding Location: Asheville, North Carolina
Number of Employees: 9500

Ingles Markets Executives

CEO: James W. Lanning
CFO: Ronald B. Freeman CPA
COO: L. Keith Collins

Ingles Markets History


Ingles 3

Second generation grocer, Robert P. Ingle, decided to open his own market in 1963. His first location was in Asheville, North Carolina. From the beginning, the company name was Ingles, not Ingle’s.

In 1982 Ingle purchased a dairy farm, Milkco and expanded his grocery store to include dairy products.  Milko remains a wholly-owned subsidiary of Ingles.

In 2000 the company started building Ingles Gas Express gas stations with its newer stores.

Today Ingles Markets has 201 locations in North Carolina, South Carolina, Georgia, Tennessee, Virginia, and Alabama. The company also owns 70 shopping centers and a dairy farm that sells one-third of its products to Ingles Markets and the rest to other distributors. Ingles Markets also owns Sav-Mor Foods. There are currently 11 Save-Mor Food stores in 3 states. Ingles 2

The company is family controlled, with 86% of voting power and almost half of the shares owned by the Ingle family. Robert Ingle passed away in 2011 and his son, Robert Ingle II, then became CEO.

Ingles Markets trades publicly on the NASDAQ under the ticker symbol IMKTA, is #629 in the Fortune 1000, is a member of the Russell 2000, and had $3.79 billion in revenue in 2016.  Ingles 1

Ingles Markets FAQs

Question 1: What is the phone number for Ingles Markets?
Answer 1: The phone number for Ingles Markets is (828) 669-2941.

Question 2: Who is the CEO of Ingles Markets?
Answer 2: The CEO of Ingles Markets is James W. Lanning.

Question 3: Who founded Ingles Markets?
Answer 3: Ingles Markets was founded by Robert "Bob" Ingles in 1963.

{ 37 comments… read them below or add one }

Tim January 16, 2019 at 6:13 pm

I’m 59 years old and I’ve started eating beets for health reasons. I shop at Ingle’s quiet often for my produce. The first time I brought the price difference of 2.98 a lb as it was marked and the 3.98 I was charged at checkout to the managers attention I was told the cashier made a mistake and I could bring in my receipt and have the difference refunded.
This happened again today 1/16/19. I have worked all my life, I don’t like doing corporate managements job. This is clearly a coding problem.
It’s too bad that Ingle’s management style is to pass the problem onto the employee who has very little say in the matter and is more than likely the most stressed.

Tim Shaw
Cartersville, Ga


Rob December 6, 2018 at 8:37 pm

I was fired for forgetting an employee handbook rule. I went out and got the license tag number of someone that didn’t pay for food. The managers were busy. When I was being fired the manager kept telling me if I got hurt outside the company would be sued by me or my heirs. He kept saying that. An attorney said they obviously were concerned about being sued not concerned about me. I told management that if that rule was so important they should have done a better job to emphasize it with training. Oh, there was no training. I had asked other associates if they had seen a handbook. They all said no. In person training of new employees is better retained than reading a lot of rules in a thick booklet. No one can retain all that by reading. The associates at the Blue Ridge, GA store think very little of the management. They feel they were not trained. The store manager will walk passed an employee and not say anything. A customer one time told me the management was not friendly. I was at the job every day I was scheduled and on time for the year and a half I was there. I was liked by the customers because of my friendliness. I used sign language with the children that were deaf. The store has a revolving door with the turnover of employees. An attorney said firing me with their employment record was foolish. They could have been a simple punishment like a couple days off without pay. Investors should know where the company is toughing money away with hiring and rehiring over and over. My one year review was very good and I got a raise. I use to be in management in a different field that payed over $40K a year when I retire over 10 years ago. I gave this $9.75 an hour job just as much work ethics as the high paying job. I took the job there part time after my wife passed away because my Social Security was not enough to keep up with the bills. I am 72. If you want to support me with your comments the CEO of Ingles is Mr. Lanning in Asheville, NC. 828- 669-2941


rose simpson July 7, 2018 at 7:47 pm

My thing is I am a employee at the hiawassee Ga store. I do smoke. the thing is there are a few of use that would like to have a place designated to go smoke when we go on break instead of our cars due to, a few of us does get droped off by a friend, family member or our significant other. we under stand we can not do it in front or side of the store any more, but is their any way of making a spot in the back side of the store a smoking place for us smokers, so that way we are not smoking in the front or side of the store being bad influence to our costumers. specialty the little ones. please get back to me ASAP for our store manager is noting going to listen to us. for he will only allow smoking in the vehicles only and that not fair to us that get drop off and picked back up from work. Please and Thank You Store #483


Bruce Earp June 21, 2018 at 3:58 pm

I went to the Ingles store in Boone on Thursday 6/21/2018 . When I went in to the store I got in to a electric wheel chair as that I don’t walk to good any more .I was aprouched by some one I was told that some one told them that I was talking nasty to a person or persons I don’t know who .And then was told that I had done it before I felt shocked and hurt as that they think I would act that way. I have being going to that store before it was Ingles As of 1992 I have never been so hurt in my life .I am sorry to say that I think that I want go back to that store .I am sorry that if this the way you treat your customers you might have fewer customers Thank you Bruce Earp


rose simpson July 7, 2018 at 7:55 pm

that was nuts of that store. why do you not come an visit Hiawassee Ga we are more welcoming an plight. I am going to say I am very sorry on behafe of a that sister store there. I hope they change there mood and get the facts straight. I would like to meet you my self an make sure you have a good experience at this store in Hiawassee Ga. best wishes Rose Simpson


Ronald C. Charette May 26, 2018 at 12:30 pm

I live in Newberry S.C…… I have always loved shopping at Ingles… You opened a store in Clinton S.C. which is now the closest one to me…. Newberry at one time had a Winn-Dixie and a Bi-Lo’s….. Now all that is left is Food Lion and Walmart….. The Bi-Lo store sits empty and I think it would be so great if a Ingles came to Newberry…. Check it out please………………….//Ron.


Kristin Eill February 8, 2018 at 4:44 pm

Be careful when you shop at Ingles store number 208, Taylors Sc.
I recently purchased an item and was overcharged 2.00. I didnt notice till I got home. I brought it back the very next day. This isn’t the first time I’ve purchased items that stated one price and rang up more. Never less, always more. Almost always by a dollar or more. I always go back and get the difference due to me. Guessing. I would say this has happened OVER a dozen times in a 7 year period. I asked to speak to the store manager of that particular Ingles. Let me tell you- he was the RUDEST, ARROGANT, so and so. Instead of, “I’m sorry for that we will look into this and correct it.” I got a nonchalant shrug of the shoulders and a “Well,you’re the first one to complain about it.” I ask asked him, “Well are you going to look into your pricing?” Looking at me like I was some sort of scammer. He days, Yes we will look into it although you’re the first one to complain.” In other words he’s saying nothing will be done about it. So go shop elsewhere. I’m writing this to. make people aware to GO OVER YOUR RECEIPTS.If he was telling me the truth about me being the first to complain (which I doubt) then let it be me to tell people to check their receipts. I mean how many tens of thousands of extra income do they make off of customers?! I’m also contacting ingles corporate about this AND their rude as hell manager at store# 208 on locust hill road.


Sabrina davis November 17, 2017 at 4:24 pm

What is ingles policy for employee hours on Thanksgiving?


Marie November 15, 2017 at 7:38 pm

Hello. I wanted to say I will never again shop at IInglesmarket store #25 Iin MurphyNC. Unless changes are made . You have people Iin Mgmt. There who are apparently having inappropriate relationship like bbehavior wwhil at work and tonight as I was shopping I made nnoteto an employee who was a high school age cashier that seen yourstaff members Bill and Heidi touching and complained. Now as a customer they were unaware I was observing . The teen employee was written up for some bogus false pretense to cover your mMgmt staff aand this is ground for lawsuit. If I see the teen again I will encourage them to mmakettheir pparents aware and help make sure something like this does not happen to another Iinnocent cashier. For an adult to cover ttheir uunprofessional manner by threatening a teen is uncalled for. BBothHeidi and Bill need fired and never nneedto be on same sshiftat all anywhere ! Thank you .


Ben Johnson November 10, 2017 at 6:35 pm

I have written several emails to Ingles home office about store 56 Abbeville Sc how there customer service managers are terrible and very rude and let the lines back way up before reacting. Ive noticed the other manager isnt there anymore the dark hair manager. He kept the customer service good and always help make sure we as customers was checked out in a timely manner. It looks like the one who use to be manager is back in charge. The shelves are low at times and the shelves isnt neat like they use to be before. It seems the store isnt as focused as it should be or like I was use to seeing with the dark haired manager.
The female manager Stephaine is the ruddest manager and foul mouth manager that i have ever seen heard and been around. I have written Ingles coprate about her and it appears The district supervisor or Ingles home office doesnt address this issue. On Saturday the 4th of November I went shopping late that evening and Stephaine and this new manager was removing displays from the floors as to be appear to cleaning the floors. As I walked past her she told the new manager that she hates moving this f*** stuff and using word like s*** this is heavy. And at one point was evening cussing about the other managers that use to be there and bragging.
If this is who we get to be your customer service manager and using cursing words on the floor to have me as the customer hear them then I dont have to shop there. There is A bilo in this town and sevearl other options in Greenwood. Whoever this district manager is should really look into this manager. I am sure if they look at there cameras as I sure they do they will see how lazy at night these managers are and how they do not help that store at all. Ingles if you want to grow here in Abbeville remove your customer service manager Stephaine and Melissa.
Melissa has a bad attitude and always yellling across the front. Really Ingles. Get this store right. Get it some better managers like you had a few months ago.


Shaun Weeter August 21, 2017 at 9:57 pm

1st I would like to let you know that I have been an Ingles employee for well over a yr in the Laurel Park Deli, head of the closing shift. I have been in food service for 28 yrs with exp in fast food, family, 4 star, mom & pop, retirement homes and deli employment. Within these I have worked all stations in the kitchen including kitchen management and have worked under 3 chefs, waited and bused tables, cleaned bathrooms, been servsafe certified 3 times and am current. I have been hired for 8 months to bring down food cost, and did so, from an 84% to a 39%. Resume on hand if you need conformation. I know the food service industry.
The reason I am mailing is due to neglect of management on all levels. Our previous deli manager gave, at least, a 1 to 2 month notice of leaving and began to train the current manager. While this was going on the manager to be would not do as told. He talked and typed on his phone, avoided any work responsibility by going to other departments and talking with them for long periods of time, including the distributors. I know because we have a clock next to my work station and have timed it. Now that he is in charge he has no idea of what he is doing. He has been known to blame all others for his mistakes and is still doing so. He is an unlikely hire or an employee let alone a manager. He has yelled at the staff loud enough for the customers to hear and the day after a deli meeting about how to greet a customer greets with,”What do you want.”.The unsanitary actions I have heard about are…..he took a knife, scratched his back with it and put it into the knife holder without washing it, mixed cornbread batter, licked the whip, began to whip it again without washing it. Things I have seen personality are…….taking a bite from a spoon and putting it back into the mix that is to be served, opened a new loaf of cheese to cut and slices extra that he bites into and lays it on the uncovered portion of the new loaf, has placed a leaking raw chicken bag on a cutting board, used it and did not clean it afterwards, and never washes his hands.
I have gone through chain of command with all this including the person in question with no avail. In fact I went to store management, (more than once), before he became head of the deli.
Now for what has made me bring all this to your attention. Since he has become manager, I and others have been reprimanded for calling out sick. I do not call out habitually, however, any time someone calls out or has a disagreement, we are docked a day on our next weeks schedule. I live pay check to pay check and calling out hurts me enough. I make a ridiculous $10.25 an hr that barely pays the bills, (on food stamps), and we are reprimanded for calling out of work when needed. I am now so far behind on my bills it would take months to catch up on my hrs and pay. This is an outrage and is unacceptable. If you want respect from your employees you need to earn it, it is not given. The day crew needs to be told what to do as my night crew asks me what they can do because they have seen me get down and dirty and know I won’t ask anything from them that I have or wouldn’t do myself. All we hear from management and e-mails that we sign is how bad the employees are. In fact, the last e-mail we had to sign was about needing to be proud to work for Ingles and the 2nd word was misspelled. If higher ups and corporate don’t even take the time to proofread their e-mails than why should be proud to sell products, we can’t afford, to costumers? Please keep this on record as I am. If I am reprimanded in any way for this mailing I will begin social networking. Please treat your employees well and you will get better results.


Robin Duke October 17, 2017 at 9:56 am

They should give the Employees “The Pickle”, if you work a Holiday you get no extra pay. I have never heard of a company not paying at least time and half or double time on holidays. Were is the incentive for the employee to give up their holiday??? Shame on Ingles for not “Giving The Pickle” to their own employees


Kimberly January 9, 2019 at 8:10 am

We were told they couldn’t afford to pay time and half…and we would be terminated if we didn’t work thanksgiving and Christmas questions asked


Thomas Horonzy August 2, 2017 at 5:14 pm

Your physical store in Forest City is a winner. The staff by and large delightful. However, there is a laizzez fairer attitude when a suggestion is made such as in the bakery. We moved nearby three months ago and every bag of any bread may as well not have a price sr ticker on it for when printed the price is horizontally halved so one cannot tell if it is $ 2 or 3.98. When addressed to the department as well as management up front each said the repairman has been called and cannot fix it. If that’s the case you have them send a new machine. Period!


Ruth P. July 12, 2017 at 2:59 pm

All Ingles employees should know how to run a check through to be processed when purchasing groceries, deli items, etc. Each time the clerks do not know how to process a check or how to even put it in the machine. One store (in the deli dept.) never runs the check for the correct amount and it has to be done over and this is very time consuming to someone esp. on their lunchtime. Please train the employees to run a check through the machine — it is called an ECC check (the employees don’t even know that). It is very time consuming to wait on the clerk when they do not know how to process a check.


Amber June 28, 2017 at 5:39 pm

I’m a drugstore Technician at store 69 and have had my hours cut in the drugstore since October of 2016. I was offered to work Wednesdays on the front end at uscan to pick up extra hours and ever since then my Wednesdays have been rough. There’s one customer service manager there that is always very rude to me for no apparent reason. She has literally put a bug in people’s ears because I have noticed others started to treat me differently ever since we’ve been working together. Today was one of my worst days there, with her and the assistant manager working together. So about 20 min before it was time for me to leave a cashier walked up to me and told me that the CSM wanted me to clean the sensors. I told them I watched the store manager clean them, which I did see him doing something that looked like he was cleaning. The CSM didn’t seem to believe me so I asked the asst. store manager myself if he had cleaned them and his response was no. I proceed to ask him how did he want me to clean them since they had a brush, sponge and some spray for me. His response was to just clean them from top to bottom. So I only got the spray and grabbed some paper towels and cleaned one. I then went to the other door and as soon as I got ready to clean that one, the service clerk man asked me what was I doing. He explained that he had just cleaned them about an hour ago and asked who told me to do them. After telling him that the asst. Manager told the CSM who told a cashier to tell me to clean them, he told me to stop. He then went up to the asst. Manager and told him he already cleaned them only for him to say he doesn’t care he wants them cleaned again from top to bottom! I am fed up with that place especially the asst. Manager and the CSM witch! I feel like they are racist and were trying to humiliate me because this isn’t the first time they have asked me to do an odd job when we have employees just for that. I am always singled out and harassed why clean something when it just cleaned!!!


Melissa May 8, 2017 at 9:39 am

The Jasper store in Pickens Ga is horrible ….. The managers and the STORE MANAGER Gage…… the way they talk to their employess is unacceptable no wonder that store is losing employess and CUSTOMERS!!!!!!!!!! If you need further assistance please contact me and I will disucss this with you. Somone needs to go to that INGLES and put the managers thur more training on how to interact with their employess or elese Ingels is going to go out of business!!!!!!!


Brenda August 19, 2017 at 4:38 pm

The East Ellijay, Ga Ingles has a problem, its the Manager, he is so rude to the workers there, he calls them out on the floor in front of everyone shopping, I hear this and wonder why they keep working for him, his name is Hudges….most rudest man I have ever seen….all the workers should find another job and leave him with it….SOMEONE PLEASE HELP THE WORKERS……Brenda in Ellijay, Ga


Shirley S April 27, 2017 at 10:43 am

Please inform me why the alcohol products are as close to the door as any able bodied person can just run in and grab what they need to get their buzz. Now I only need a gallon of milk to take home… I may have a bad back or hurting feet or be in a hurry.. but alas I have to walk to the very BACK of the store..milk doesn’t make you a alcoholic.


Warren Pomphrey April 13, 2017 at 9:09 am

I’d like to see the American flag flown at your stores if you’re going to use “American Owned” as your storefront declaration.


Brenda August 19, 2017 at 4:39 pm

Me to, Great Idea…!!!!!


Imogen Krumplefetch August 30, 2017 at 7:25 pm

It seems to me they are scared of political correctness. I specifically looked and they did not fly the American flag or state flag on 4th July (or any other time).So sad!


Carolyn Dixon February 28, 2017 at 12:33 pm

Having had visited the Robbinsville, NC Ingles store # 131 only once, I thought I would have had a better experience than I did. my mother and my husband was with me on this day, and we each had a cart (quite a Large order). The cashier lady rang up all the items, and when I swiped my card, which was an EBT card, one of the items wasn’t considered “acceptable” for food stamps. I asked her to look at my receipt and explain this to me. She called over a CSR (Tammy) and before saying, “Hi, may I help you?” ..or.. “What seems to be the problem, ladies?” , The first thing she said was, “You have to make them pay with the food stamps first!” She snarled at the cashier, never making eye contact with me, my mother, or my husband. I tried to explain to her what I need to understand, but she continued interrupting me, accelerating her voice, and being very rude to us all. But the thing that really upset me is the way she looked down at us and said, “YOU ALL cant come in here using your FOOD STAMPS for whatever you WANT! They only accepted food stamps on anything when the fires were in Tennessee!” YOU ALL??? Discriminating us for being on food stamps??? The tone in her voice, the snotty attitude, not letting us speak, and the blatant disrespect she showed toward us was cruel, and mean, and had upset my family for the rest of the week!!! Someone should reprimand her for the way she treated us. Please contact me with any information. I want this woman, Tammy, to be punished for this incident. I returned all my items that I had paid cash for that day. And I refuse to spend any money there until she is dealt with, and I will encourage EVERYONE I know to never shop at an ingles store because of this traumatizing experience.


bob byron March 16, 2017 at 11:13 am

Sorry but three large carts all filled with Food Stamps? Food stamps are suppose to help people get on their feet, It’s not a way of life. Perhaps you have forgotten that the government (which is the same as the people) pay money for your food stamps. Not everything in the grocery store is covered by food stamps. Maybe next time you will be a little more educated on what you can and can not buy instead of feeling entitled. I don’t really think the cashier did anything wrong, perhaps her tone could have been better, but get over it. Your nothing special!


Lynn Thornton September 4, 2017 at 8:36 pm

I started working at Ingles on north main st in Anderson, sc on july 26 2017. After working for 2 days , i realized, that i wasnt able to physically all the heavy lifting and constant walking, so i had to quit. I have been waiting for 5 weeks to get my paycheck. I have spoke to the manager on 2 occasions and he assured me he would take care of it. Nothing yet. He did offer to give me 60% of what was owed to me , out of register. I only want what is owed to me. I want it now.


Cheryl Hallyburton June 23, 2017 at 9:57 am

Without being there is is hard to know what happened. It would seem if you receive food stamps/EBT you would be educated on what is allowed and not allowed, I use to help public in obtaining assistance and they are pretty clear about what you may use EBT for. Yes, some stero-type however you need to reconize the food stamp program has been forever abused. Trading off the credit on the card for cash to others to enable the monies to be used for other purposes like alcohol and tobacco and other items cash can buy. This is not a sometimes thing it is a everyday thing. So perhaps the lady was rude and if she can’t take the heat she may to look at doing a different job, I hope you are able to return to the work force soon and be independent of public assistance then you won’t have these things to be upset at. I hear they are looking at reform in the food stamps area to help people obtain jobs so they are dependent on food stamps. Some people are disabled and again this is abused by liars that claim to be disabled when clearly they are just looking for a free ride, however the for real disabled need assistance and they should be the only ones that are in the working ages that be allowed assistance. If you have children you should be prepared to take care of them, not depend on your working neighbors to do it for you so you can be a stay at home mom. GET A JOB . They are out there if you really want one!


Brenda August 19, 2017 at 4:52 pm

I am so sorry for all the neg…on the other replies…they dont know why you are using food stamps…they sure are fast to jump to be mean, I pray they never have to use them…the time of my working and paying taxes I am proud to be able to help my fellow man in time of need, and the commit about its not a way of life, yes it is for some, I am so sorry you had to deal with that clerks, they are there to help, there to do a job and respect people coming into the store, if we didnt come in there would be no need for them…so stop acting like you own the store….do your job..!!!!


Rhonda huddleston February 4, 2017 at 2:10 pm

The manegers at rhe Lincolnton ingles in the deli area needs to be retrained or replaced bad attitudes and the way they talk to the employees. Was really unacceptable. Some were treated unfairly. I noticed this a few times as i shop there. It is to the point i have seen employees walk out .and they dont seem to care about thoes with health problems..i could not fathom treating my employees or talking to them the way i seen the se manegers do.thay need to get their ass of f their shoulders and treat the employees better..i have know someone who once worked ther .they were hurt on the job and the manenget tol dc her to suck it up and when they turned in the paper work for getting hurt the manenger said somethings to hurt their feelings.also when me and my mother were shopping there one day she stopped a manenger to ask about a product and he was reslly smartassy toward her instead of taking the time to help her by looking to see if they had the product .i have stopped shopping there because of the way this stores manegers are and act.if theuy dont like their jobs they need to move on .this is the lincolnton nc store .


Leonard Williams January 7, 2017 at 4:43 pm

I have to say I am slightly disgusted with what I consider “gouging” customers because of the weather. I visited the Ingles Market today, in Jonesborough Tennessee and one of the items I needed was eggs. I had been there slightly over a week ago and Ingles, 18 count eggs were $1.79. Today I was shocked to find, after we had snow last night, that an 18 count carton of Ingles eggs were $3.89. I am a veteran on a disability and this is unacceptable.
Also, there is a Food City not 3 miles from this location and while you, Ingles, were selling this product at $1.79, Food City had cartons of 18 count eggs for .97 cents,,, really????


Brenda November 21, 2016 at 4:50 pm

After reading the negative reviews I guess I understand now that the Ingles Corporation has a lot of work to do!
I shop at the Spruce Pine, NC Ingles. I am so tired of getting lousy produce! Most of the time not being able to get what I need at all in the produce department such as brussels sprouts, asparagus, etc. These should be staples at any grocery store today!
The manager of the store should pay more attention to the people who work there. People chatting at the meat counter, deli counter and cash register and not paying any attention at all to the customer waiting in line. I am writing this because I have had it! I was in the store two days ago and was happy to see that I could go straight up to a register with no line only to see 3 that would be THREE clerks at the register eating chips and dip. Not only is this totally unacceptable for business but they also waited to finish their conversation with each other before deciding that it was time they ring up my purchases! This happens so often that no one pays any attention to it anymore or they just give up! The manager wasn’t any better, he saw this happening and just walked on by. This is typical behavior from the clerks and the managers at this store. I certainly don’t expect special treatment of any kind but would appreciate being treated as a customer rather than a nuisance. If these people don’t need jobs I know plenty who do!! This is unacceptable! I drive to Asheville once a week to get most of my groceries now. I don’t see how this company stays in business.


Katie Klemenchich July 12, 2016 at 3:34 pm

I have shopped at the Dawsonville Ingles for about 13 years. I prefer it to Kroger because I dont want to cross 400 due to the traffic. I live in Dahlonega and I see the chiropractor in Dawsonville, and I shop at vitamin world and goodwill. I also shop at the various other stores when I am in those areas. I was shopping at Dawsonville Ingles yesterday, 7.11.16 between 4-5:15 p.m. As usual, I spent almost $100.00. I usually shop at this store about every 2-3 weeks. Everyone has always been courteous except for a recent employee in customer service. She is a young woman and she has been there 4-6 months. She was not helpful to me at all when I spoke to her, twice before. I have since avoided any contact with her. However, yesterday, when I had an issue I sought to have another customer service employee assist me, but this young woman insisted on being involved. I also saw her eyeing me with contempt, from her perch yesterday and the time before. It was at this point that I told the other two employees, an older customer service woman with short hair, and the check out young man, that I would not have any further contact with the young woman. I was at the self check out closest to the customer service desk. The young woman from customer service and the older woman both told me I was mistaken as to the young woman in customer service was. This is false. I know it was the same person. She looks the same and she works the afternoon shift. That was a very outrageous statement and no way to treat a customer. I told them I would not shop at this Ingles store any more. This young woman does not belong in customer service. Advantage card #478084143553
phone 678 362 4296
Store #441 Dawsonville
I tried to fill in the customer complaint form. It would not take. the time I was in the store was 4-5:15 pm. Please forward to customer service. Thank you. PS I will NOT return to the Dawsonville store.


Christine June 18, 2016 at 3:37 pm

I have been shopping at Ingles for the last 3 years since we moved here! I live close to this location in Eatonton GA so that is why I go there to shop! Over two months ago, I had a problem with one of the cashiers that looked like I was messing up her life for having a shopping cart full of meat on a Saturday night around 6:00 pm. I spent over $350 on this visit! I complained to one of the co managers and it seemed like he didn’t care.
Couple weeks ago I came in to get two salads for my husband and I. I got a side salad and my husband got a chef salad. Got home and my husband opened the container picked up a cuXXXXber and put in his mouth and spit it out. It was slimy, the lettuce was brown underneath. The cuXXXXber literally fell apart! I went back and got my money back and was given dirty looks from the customer service lady because I returned it. I then tapped the managers arm and told him he might want to check the cooler as maybe its not at the right temperature! He shrugged his shoulders as if he didn’t care.

My husband contacted corporate and they don’t seemed concerned either!

Today went to Ingles (Unfortunately I was in a hurry and had to go back to this location) and grabbed an apple pie cake called Tatykake glazed apc which was on sale 10 for $10! I grabbed one. Got home and the apple was squeezed out a little and stuck to the wrapper. After about 3 bites and thinking this doesn’t taste right….YEP expired June 6th and its June 18th!

I am not quite sure what is wrong with this location but it has convinced me enough to NEVER shop there again! I will take my business to Kroger from now on! Staff is friendly there, product is fresh and their employees actually check for expired products! I have never been treated like this in my life and I am not going to start now! I have photos of everything…


Robert :LeMaster June 4, 2016 at 6:44 pm

We have been customers at Store 15 in Gaffney, SC since it opened.
When will store 15 receive chip reader stations? In today’s world, your customers deserve the safest technology when conducting business transactions in your stores.
Thank you for taking my question.


Fairese Thrasher May 23, 2016 at 5:13 pm

My daughter is a cashier at the Ingles in Covington Ga. On Salem Rd. She has had problems with the managers by the names Michelle and Dee Dee . They always pick on her, for anything. It takes everything in me not to go to the store and give them a piece of my mind. Their boss Morgan says nothing. The customers complain of how rude they are aas well, but nothing is done about it. I am going to write a letter to someone higher or maybe even call the news and do a whistle blower on this store. Something has got to change. The cashier’s 10 mins to get their tills to begin their shifts and are often made to wait longer to have them pulled, sometimes 30 mins after their shifts, only under Michelle and DeeDee’s mgmt. Most times they are texting on their phones or engaging in conversation and get angry if assistance is needed by a cashier for a key turn or by a customer. They act as if they are being bothered. Everyone hates to work when they are supervising. Customers complain daily. Please review your management and diversify it. Please. People are watching and the news is on the way. My daughter will not work among stress and will not be ran away, her customers love her, and complain about the mgmt.

Ingles Customer
SALEM rd store


Tendall Coffey May 2, 2016 at 3:47 pm

First I am a loyal Ingles customer for over twenty years. I spend any were from $700.00 to $900.00 a month at Forest City store (store #2). I know in the long run this is not much of your total sales. I have been buying my household grocery for over thirty years.This store is always clean and management are always nice and willing to help in any way. But I have a problem with prices on items at this store. They are always higher than other stores in the area. I can give many exsample of this one is land of lake margine today was $1.98 at a store less than one mile up the road the everyday price is $1.57. I left Ingles store and when to this store to see the difference in prices that I bought today at Ingles. I bought $51.85 at Ingles the same items at the other store total was $42.45. $9.45 difference Wow. I want to continue to be a loyal customer at Ingles, service is great at this store but price need to be reduce across the board on many item. If I spend on the average of $800 a month at ingles. My saving at the other store would be almost $124.00 per month WOW!!!. Please help me to continue being a loyal customer by looking into your prices. Thanks Tendall Coffey


Brenda February 29, 2016 at 7:08 pm

Wanted to let corporate know i was in ingles on salem rd I was in produce saturday morning.Feb 27 The produce manager whos name tag said William was making very obscene remarks to a worker in the dept. She was tall and had red hair ..I can not believe that a grown man would talk about such things to a young girl .Someone really needs ti speak to this man before it gets out of hand. Thank you. Concerned customer


Mrs. Tina La Fontaine November 25, 2015 at 7:20 am

November 24,2015
Ingle’s Corporation in North Carolina
CEO: Robert R. Inglel II
Re: Mr. Fisher of store #62

I call this letter a sunshine letter. Mr. Fisher has been helping me shop in his store since
1996. He is very professional and answers all my questions about products. I am glad to go food shopping and know the quality I am purchasing.

Mrs. Tina La Fontaine of Leicester, North Carolina

cc: Mr. Fisher at store #62


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