Grandy's Corporate Office - Corporate Office HQ

Grandy’s Corporate Office

How would you rate your experience with Grandy's ?

[Total: 16    Average: 1.9/5]

Grandy's Corporate Office Address

Grandy's, LLC
624 Grassmere Park DriveSuite 30
Nashville, Tennessee 37211

Contact Grandy's

Phone Number: (615) 231-2384
Fax Number: (615) 231-2798
Website: http://www.grandys.com/
Email: Email Grandy's

Grandy's Facts

Founder: Walter E. Johnson and Rex E. Sanders
Date Founded: 1972
Founding Location: Dallas, Texas
Number of Employees: 1001

Grandy's Executives

CEO: Ward T. Olgreen
CFO: Larry Jones
COO:

Grandy's History

Grandy’s was founded by two high school friends who were working together at a cafeteria. This pair decided that they wanted to create a restaurant that not only had comfort foods like a cafeteria but had service people could count on.

The restaurant chain was sold several times over the years and was eventually sold to Captain D’s, LLC, in 2011. Currently, the company has 50 locations, with most of them in the Dallas/Ft. Worth Texas area. The restaurant chain offers comfort foods and traditional American meals, such as fried chicken, mashed potates, and chicken fried steaks.

Grandy’s is perhaps best known for it’s fried chicken dinners, although the company is open for breakfast and lunch as well. Headquarters are now located in Nashville, Tennessee.

Grandy's FAQs

Question 1: What is the phone number for Grandy's?
Answer 1: The phone number for Grandy's is (615) 231-2384.

Question 2: Who is the CEO of Grandy's?
Answer 2: The CEO of Grandy's is Ward T. Olgreen.

Question 3: Who founded Grandy's?
Answer 3: Grandy's was founded by Walter E. Johnson and Rex E. Sanders in 1972.

{ 6 comments… read them below or add one }

Tom OConn November 14, 2018 at 1:50 pm

I had one of the worse experiences dealing with a Grandy’s in my life, and I have been going for over 30 years. I was threatened in the parking lot at this location at 8904 N. Stemmons Freeway, Dallas, TX 75247 before I went into the restaurant by a panhandler that tried to take my wallet from me. After I went to order, I order 2 piece dark chicken with corn and mashed potatoes, and chicken fried steak, okra and mashed potatoes. (I was very concerned about ordering, because it was dirty inside and seemed to be a conflict between owner of gas station and the person in the restaurant, that I was told were related)However, when I got home, the chicken was dried out and not warm at all. (I know what this chicken is suppose to look like as I go to Grandys on RL Thornton every Sunday). The chicken was worse ever, and not even edible. The mashed potatoes were not anywhere like the ones at the other Grandys I have visited for over 30 years. The chicken fried steak and corn were the only items edible, and the rolls were as if they came out of a package into the bag my food was in. Worse experience ever at a Grandys and this place should not be allowed to be in business under your name and logo.

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Lisa September 2, 2018 at 4:26 pm

Greenville Texas location is a complete disappointment.
This cannot be a Grandy’s. Grandy’s is one of my family’s favorite restaurants. This Grandy’s is horrible. The rolls are store bought rolls. The chicken fried steak was not fresh and seemed to be cooked twice to reward it. Every Table in the restaurant was dirty. I had to clean our table. The floors are nasty and the bathroom is filthy. The health department needs to go to this restaurant and Grandy’s corporate office need to be contacted. Grandy’s name should not be associated with this place.

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michael mccarty August 18, 2018 at 2:53 pm

I would like to know two things. Will Grandy’s be coming to Nashville and can I order sinnamon rolls online.

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karen smiley April 13, 2018 at 7:20 pm

Please ask some who is interested in a franchise to bring Grandy’s back to Champaign-Urbana, il. Please, we miss Grand’s so so so much. Love the food. They would do great here again we are a campus town and the twin cities have grown so much.

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Christina Moody February 2, 2018 at 3:40 pm

I visited the location on Green Oaks in Arlington, TX , I bought 3 meals and extra rolls which came out to $32 and some change. The staff made my food exactly the way I wanted, however it was not edible. The chicken fried steak was so dang greasy it was unreal, they gave me old mashed potatoes which had spoiled and tasted like dirty dish water and the rolls were almost burnt to the point that I took pictures because I knew no one would believe me if I didn’t. I kind of understand not know the food was spoiled and the steak seemed like it was marinated in grease, but to knowing give out rolls that were almost burnt to a crisp that you can clearly see is not acceptable at all I will never go to that Grandy’s again and I’m a frequent customer because it’s on my way home. So I called the manager to let her know what happened and this lady told me she can only give me 20% off of my $32 order if I had the receipt!!!!! So she would only give 20% off of what turned out to be dog food. So I have to eat the cost as a customer because they were lazy and chose to serve disgusting food to the public, UNACCEPTABLE AS I TYPE I’M GETTING EVEN MADDER YOU’VE JUST LOST A LOYAL CUSTOMER

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JANICE BUTLER January 23, 2018 at 8:39 pm

I VISITED GRANDY’S IN MONROE, LOUISIANA AT THE LOUSIVILLE LOCATION AT APPROX 4:30PM TODAY 1/23/18. PURCHASED A 2 PIECE CHICKEN DINNER/ ROLLS WITH A VISA FOR MY MOTHER. UPON GETTING TO MY DESTINATION WICH WAS 15 MINUTES AWAY, DISCOVERED THAT THE ROLLS WERE HARD. I DISREGARDED THAT AND DECIDED SHE WOULDN’T EAT THOSE, I THEN HAD TO TEAR THE CHICKEN OFF OF THE BONE IN ORDER FOR HER TO BE ABLE TO EAT IT DUE TO HER CONSISTENCY OF INTAKE. THE CHICKEN WAS SO HARD MOST OF IT WAS JUST DRIED DARK SKIN AS THOUGH IT HAD SET UNDER THE LIGHT FOR SEVERAL HOURS. I DECIDED TO TAKE THE MEAL BACK. I CALLED FIRST TO THE LOCATION AND INFORMED THEM OF MY COMPLAINT. I ARRIVED AT APPROX 5:05PM BACK AT GRANDY’S. I EXPLAINED AGAIN THE SITUATION. AN EMPLOYEE STATED SHE COULD NOT REPLACE THE CHICKEN , BUT SHE COULD REPLACE THE SIDES BECAUSE THE CHICKEN WAS IN PIECES. I ASKED THE EMPLOYEE TO FEEL OF THE MEAT AND SHE COULD SEE THAT IT WAS HARD AS WELL AS THE ROLLS. SHE STILL REFUSED TO REPLACE THE CHICKEN I ASKED FOR THE MANAGER. SHE SAID HER NAME WAS LAURA FOSTER. I SHOWED HER THE PLATE SHE TOO REPLIED IN THE SAME MANNER. I ASKED HER TO FEEL OF THE FOOD. SHE ASKED FOR THE RECIEPT, WHICH WAS GIVEN TO HER. SHE SAID “THE ROLLS ARE HARD, BUT I CANT REPLACE THE CHICKEN LIKE THAT” I ASKED IF SHE THOUGHT I WOULD WASTE MY TIME COMMING BACK HERE IF I WAS SATISFIED WITH THIS MEAL. IT WASNT FIT TO EAT. THE CHICKEN AND THE ROLLS ARE OLD. LAURA STATED WE DON’T SELL OLD CHICKEN AND I’M NOT GOING TO SIT HERE AND LET YOU CALL ME A LIER NOW I CAN REPLACE THE SIDES, BUT I CANT REPLACE THE CHICKEN. “. I STATED TO HER THAT I HAVE EATEN AT GRANDY’S AND HAS EATEN FRIED CHICKEN HERE BEFORE AND WAS AWARE OF IF CHICKEN HAD BEEN UNDER THE LIGHT FOR A LONG PERIOD OF TIME AND WHEN IT WASN’T. AGAIN I RECIEVED THE SAME RESPONSE. I THEN INFORMED HER THAT SHE COULD HAVE THE ENTIRE PLATE BECAUSE IT WAS NOT FIT TO EAT. I LEFT THERE VERY UNSATISFIED WITH THE SERVICES AND THE MEAL. IT MAY NOT BE ANYTHING TO BE DONE FOR ME NOW, BUT THOSE TO COME AFTER DESERVES BETTER SERVICE AND A MEAL WORTH THEIR MONEY.. I WANT BE EATING THERE AGAIN.

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