Grand Furniture Corporate Office - COHQ

Grand Furniture Corporate Office

How would you rate your experience with Grand Furniture ?

[Total: 1    Average: 2/5]

Grand Furniture Corporate Office Address

Grand Furniture
3283 Western Branch Blvd
Chesapeake, Virginia 23321

Contact Grand Furniture

Phone Number: (757) 638-0641
Fax Number:
Email: Email Grand Furniture

Grand Furniture Facts

Date Founded:
Founding Location:
Number of Employees:

Grand Furniture Executives

CEO: Craig Stein
CFO: Brett Johnson

Grand Furniture History

GrandBrand Furniture, more commonly known as Grand Furniture, was founded in 1947 by Rose Stein and her two sons in Norfolk, Virginia. The company operates a chain of furniture stores in and around the greater Roanoke, Virgninia, area.

The company has grown from one small three person operation into a chain of 6 stores and one outlet store. The company is best known for helping people repair their credit by purchasing furniture with in house loans. Grand Furniture is still family owned and operated by the third generation of the Stein family.

Grand Furniture recently opened two Ashley Home Stores in 2016, as well as remodeling 3 of the 6 showrooms in 2015.

{ 3 comments… read them below or add one }

Kevin Brown March 17, 2018 at 4:30 pm

Updated email address.
Hello, I have a concern that has been bothering me for quite some time and need to file a formal compliant.
The issue has to do with a set of oak wood bunk beds purchased at GFO last year for my grandchildren. The bunk beds were not as well made as we thought and did not last a year. We purchased insurance with the bunk beds having had an issue with a sofa and love seat from Grand in the past which was resolved without incident.
However about 9 months after purchasing the bunk beds they we noticed the frame was unstable and the wood started cracking. As such the beds literally fell apart. I took pictures and submitted a claim to Montage. The claim was denied siting normal wear and tear. I have yet to understand how beds falling apart in less than a year is normal wear and tear. We are still paying for these bunk beds that we no longer have. They were unfit for our grandchildren to sleep in. Needless to say we had to purchase new beds that we are still paying for as well. Somehow this seems unfair and unacceptable. Please let me know how we can rectify this issue and come to a happy resolution. Look forward to your reply.
Thanks in advance!


barbara markot December 31, 2017 at 6:15 pm

purchased a electric bed for my mother in your Hampton store they could not bring it until Thursday after Christmas, okay I guess I could live with that. Then Thursday night and then Friday night my mother 77 years old slept in it and she woke up to a broken bed. I called the store and the more I spoke with the clerk then Salesperson the more I got mad She asked me what my mother did to cause it to break how dare her even ask something like that. And that they could not come out to fix it because no one works on weekends. If I hear nothing from you in 48 hours I will call a lawyer because my mother almost hurt her self and has no other bed to sleep in , Your Hampton place is the worst and I WILL make sure everyone I know will be aware of how my mother was treated.


Aline McKenna November 15, 2017 at 9:16 pm

Over the years we have purchased furniture at your Lexington VA
store. We like dealing with local by business’s. We purchased a lift chair today. We also purchased the 5 year warranty. It blows my mind that I also had to pay $99.00 for delivery. The folks working there are also not happy about this. We would of said goodbye at that point but we needed the chair now for my 90 year old husband. This is development in your store is a sad note in your history.
Aline Mc Kenna


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