General Motors Corporate Office

General Motors Corporate Office Address

General Motors Company
300 Renaissance Center
Detroit, MI 48265

Contact General Motors

Phone Number: (313) 556-5000
Fax Number: (313) 556-5108
Email: Email General Motors


CEO: Daniel F. Akerson
CFO: Daniel Ammann
COO: Timothy E. Lee

General Motors History

General Motors or GM for short was founded in 1908 in Flint, Michigan by William C. Durant as a holding company the Buick and Oldsmobile brands.

In 1909, Cadillac and Oakland, which eventually becomes Pontiac, join GM.

In 1910, Durant lost control of GM after acquiring too much debt.

In 1912, GM introduces the first electric starter in a Cadillac.

In 1918, Chevrolet becomes part of GM.

In 1925, the company acquires Vauxhall Motors.

In 1931, Opel is acquired.

By 1950, all US models are available with an automatic transmission.

In 1971, the company acquires a 34% stake in Isuzu Motors.

In 1984, the company acquires Electronic Data Systems.  That company is spun off in 1996.

In 1986, the company acquires Hughes Aircraft.

In 1990, the company acquires 50% of Saab and launches the Saturn brand.

In 1999, the company acquires a 20% interest in Fuji Heavy Industries, the maker of Subaru.

In 2000, the company takes full control of Saab and acquires 20% of Fiat.

In 2009, the company filed for Chapter 11 bankruptcy.  This resulting in a government bailout and closing the Pontiac, Saab, Hummer and Saturn brands.

In 2010, the company filed an IPO and returned to profitability.

Today, General Motors is one of the largest automakers in the world.  The company produces vehicles in 37 countries under 11 brands.




{ 64 comments… read them below or add one }

Shawnna March 23, 2015 at 9:37 am

We have been GMC/Chevy owners for many years and we bought a 2011 acadia in 2013 and from about 6/8 months after we purchased it has been nothing but a nightmare with problems needing to be fixed. I can’t even trade in the damn thing from being upside down in it because they know the car ain’t worth shit and won’t give you anything for it on a trade in. We take very good care of our vehicles and I’m just fed up with this. I simply wrote on here to warn people to never but an acadia. Not worth your time and money.


Shelly Helton March 16, 2015 at 11:57 pm

I bought a 2010 Chevrolet Equinox LTZ brand new off the lot, I have since put 2 fuel pumps, 2 transmissions, throttle body, my air compressor is out ( which they wanted 1400 to replace cause the warranty didn’t cover) my sunroof is tore up, and now my car is completely undriveable. The rear main seal went out and there is metal shavings in my motor oil! I still owe on the piece of junk!! I am at my wits end, I don’t know what to do, I can’t afford to put a new engine, I can’t afford to run out and buy a new car and still pay on this car!! I have called GM and they could care less about the people that support their pay!! What do I need to do???


Thomas James March 12, 2015 at 12:20 pm

I purchased a used 2001 GMC 3500 truck for my personal and business use in 2012. I bought from a reputable GMC/Chevy dealer in Pittsburgh, PA.The truck had 98,000 miles on it at time of purchase and now has 145,000. Recently, fluids began leaking from the truck. After much money spent on trying to locate the source of leak, it was found- a pinhole in the front portion of the rear differential pumpkin caused by erosion from the inside out. Not only did 2 different mechanics (one of which works at aforementioned dealership) confirm this, they both claim that it was a manufacturing defect and that the pumpkin should be basically indestructible. I can’t get anyone at GMC to help remedy this problem, which appears will cost several thousand dollars, and my truck, which I mostly use for my construction business, has been sitting at the dealership for over a month. I don’t think I should have to shell out one more cent to fix a problem that shouldn’t exist. The problem was with manufacturing, not from usage. Anytime I try to speak with someone in the organization, I’m told there is no one to handle my problem.


stanley Jones March 11, 2015 at 7:23 pm

Having problems with my 2006 GMC ENVOY – the problem is the gas cap. The engine light keeps coming on – had it service by GMC more than once and it still isn’t fix – Please advise.


Charity March 11, 2015 at 2:22 am

I want you to know that I have filed a complaint against GM on concerning my 2008 Impala. I have nearly had several wrecks due my car losing power and stalling. Each time the service engine light comes on along with reduce engine speed. My car is shutting itself off while im driving it and apparently my impala is not the only one doing. There were hundreds on the site documenting them. There are several other site addressing the same issue. I have spoke with a GM customer service and it seems like no one cares. I guess GM doesnt value peoples lives like they claim. I have replaced the gas pedal and throttle body and still not better. These are codes that the diagnostic machine is picking up. My next step is to talk to a lawyer since GM doesnt want to do a recall on these cars. My life and the lives of my children may not matter to GM but they matter to me


Lee March 8, 2015 at 12:18 am

This is the only section I can find to hopefully get my problem heard by someone in GM that can help. I ordered a 2015 Corvette Stingray built to my specs. I was promised the car in 4-6 weeks average and 6-8 weeks maximum. It’s well past 8 weeks and neither GM or my dealership can provide me with a build date. That is completely ridiculous. My dealership is now ignoring me. I have talked to people at both GM and my dealership and no one seems to care if I cancel my order and either go to another dealership or most likely to a completely different car manufacturer. I know me not buying GM anymore won’t make a difference, but like I told my dealership, I buy new cars like kids buy candy. If GM and my dealership are willing to treat a customer that buys like I do like garbage, they will do it to anyone. I simple want to know what the hold up is and when is my car going to be built. I see tons of vette’s being delivered to local dealerships just to sit on their lot. Why is my car not being built when you know you have a buyer??? If anyone at GM with some clout reads this please contact me. I’m a simple guy, treat me right, I’m a customer for life, but treat me like garbage and I’ll walk in a heartbeat.



Lee March 19, 2015 at 7:08 pm

Of course here we are weeks later and still no info and no Corvette. This is the most absurd thing I have ever seen. No one has bothered to contact me to tell me the heck is going on. GM does not care about their customers. I found out about GM’s pathetic allocation system. That is a huuuge joke. You got a sold car waiting to be built but it is no more important than the one your gonna have sitting on a dealership lot for months before its sold. Special orders should not count toward the allocations and should have build priority. I was told 6-8 weeks max until delivery. Its now been nearly 12 weeks and still in status 1100 and no one can tell me anything. I am extremely mad and no one will even bother to try to help me. GM, your the worst to deal with, plain and simple.


Buddy February 23, 2015 at 5:35 pm

My Son, a single parent, purchased his Grandfathers 2002 Impala from his estate sale “knowing” he was getting a GREAT, RELIABLE Auto with very low mileage which made it even better.
Well, that was until the TRANSMISSION went out at ONLY 52,000 miles.
At only 52,000 Miles the car sits. My son has had to resort to taking the children to school this winter in a SUV with no heater, Until I loaned him my FORD.
You guys at GM are very much able to put out decent cars and trucks, I don’t know why you don’t do it!
Things like this causes real problems on the working class, and I think you know that.
I think you, at GM should REPLACE THE TRANSMISSION in his car at no cost to him at all.
Thank for your time.


Yvonne February 4, 2015 at 8:05 pm

I’m quite unsettled with the bonus your people get while I have to lose wages to get recalls on my Buick fixed on a recall they didn’t get right the first time. Are you paying the consumer that made you all the money..or your employees costing the consumer?


Tiara January 9, 2015 at 4:17 pm

I am making a complaint and will be contacting a lawyer and consumer affairs if i get no results. My vehicle 2003 Saturn Ion has now 2 recalls on it. I am due to have a baby and am very nervous about putting my child in this vehicle. I will not stop until everybody hears me out. Im tired of customer service going down the drain. I will not be spoken to nor disrespected like i have been by John Zimmerman from the central buick in norwood mass. I have this recall i have been dealing with now for almost a year with no results. he rudely told me i pulled my car out and refused to do the work-THAT IS A LIE.- i had problems renting from enterprise so i decided to pick up my vehicle because i do have to get back and forth to work like everybody does and asked buick to contact me to set up and appt for the 2nd time once my parts arrived seeing that the first time they lost my parts. I want this resolved. i want an apology from the company and i have contacted the better business nureau and will go to the media as well as i will like i said contact cosumer affairs and the safer vehicle hotline to make sure everyone knows how rude this place is. i will also be contacting a lawyer.


Vaddie James January 2, 2015 at 7:13 pm

My complaint is I purchased a 2009 G6 Pontiac brand new. I have had to have several repairs on the car. My car has 76,000 miles on it and the transmission has gone out on it. I call and spoke to their customer rep, to see if the could help with some of the cost to have my car repaired. The first person I spoke with said they should able to give some assistance with the cost. Two days later Serra Chevrolet call me and said they would give me some assistance but I would have to pay approximately 2500.00 dollars out of pocket money. Now here is the issue Serra Chevrolet said they would put me a use transmission for 1900.00 dollars, but General motor wouldn’t help on the use one. Serra .
Chevrolet would not give me a loaner car to drive until they get my car repaired. I had to rent a car. I am very disappointed in General motor and their customer service. One of the rep told me to call her on 1/2/15, I call her they wasn’t at work. I then talked with someone named Sandra we got disconnected, I try calling her back, no answer. I appreciate if someone would help me to pay some of cost to getting my car repaired. I believe the transmission was a company defeat. A transmission should last a least 100,000 miles before it goes out. Please response


James Hopkins January 1, 2015 at 6:38 pm

I assure you, this is NOT the only site on the internet to get results from GM ! I’ll do whatever it takes to get the word out via social networking, if GM doesn’t make good on the EQUINOX I bought and am having trouble with ! ! !
However I haven’t put it out there YET ! ! ! ! !


Lee Young December 20, 2014 at 12:59 am

After purchasing a 2011 Cruze NIGHTMARE, I think the new motto should be:

“What’s good for General Motors, is only good for General Motors”

byebye GM, Hello Toyota


Tim Wysong December 17, 2014 at 1:50 am


Understand that it takes the hiring of a person from Audi, to give his overall performance review about Cadillac Dealerships in The United States, and his ways to increase Sales are not going to do any good, from now until the time that General Motors recognizes that their prices need to be reduced.

Reduced? … Yes, reduced.

Did you happen to read that Daimler Benz has cut the price of the new Maybach in half?

Competition in today’s economy between any auto manufacturer, is to see “who has got the better mouse-trap”, and GM, with your prices where they are at presently, says you will not budge and in the books for the end of the fiscal year will say that for all the money you spent in hiring one person from Audi, Johan de Nysschen, you really need to pay attention more, to what the Economy is telling you.

Hey GM, are you really and truly serious about not listening? Here is the answer that no one believes is not found within your circle.

Okay GM, effective immediately, “reduce new Cadillac vehicle prices across the board”.

In the Economy here in The United States, you must make a statement for success to prevail.

Cadillac vehicles must be reduced in price, with the Escalade, being reduced by $20k.
We all know it did not cost GM $75k to build the Escalade, so why gouge the buyers market and give it the boot, when all you need is common sense.

Lower prices on all new Cadillac vehicles will increase sales, which after all is why you hired ‘ol what’s his face from Audi to do.

Cadillac dealerships are not in the wrong place …. Johan de Nysschen is.

In case you did not read the article, here it is …

Why General Motors Thinks Cadillac’s Dealers Need Help

The revival of General Motors’ (NYSE: GM ) luxury Cadillac brand was one of the big stories in the auto business last year. The old brand’s U.S. sales rose 21.9% last year, thanks to strong new models that drew big praise from critics.

But this year has been a very different story. Through November, Cadillac’s U.S. sales are down 5.9% — even as other luxury brands have set new sales records.

What’s the deal? The deal is that Cadillac’s problems run much deeper than last year’s sales success would suggest. The good news is that Cadillac has a strong new leader, longtime Audi executive Johan de Nysschen, who understands those problems and knows what to do about them.

De Nysschen reports to GM President Dan Ammann, and Ammann and CEO Mary Barra have promised de Nysschen something nearly unprecedented in GM’s history: the budget, the leeway, and the patience needed to do everything necessary to turn Cadillac into a top global luxury brand.

And one of the things de Nysschen is determined to work on is Cadillac’s dealer network.

Why dealers are a problem and an opportunity for Cadillac
What’s the problem with Cadillac’s U.S. dealer network? There are several problems, de Nysschen said in a presentation to Wall Street analysts last month.

First, there are a lot of Cadillac dealers in the United States: 925, almost three times as many as rival BMW (NASDAQOTH: BAMXF ) has here. That arguably makes Cadillac seem like a less exclusive brand than BMW, and it definitely hurts the profitability of each of those dealerships relative to BMW’s.

Why? Because each store ends up selling fewer cars. Consider: Last year, Cadillac sold 182,540 vehicles in the U.S. That works out to an average of 197 per store. Meanwhile, BMW’s 339 U.S. dealers sold 309,280 vehicles last year, or about 912 per dealership — or put another way, over four times as many.

That’s a huge difference in average profitability per store.

But dealers are franchise-holders, not part of GM or Cadillac itself. Why does Cadillac care? There are lots of reasons that GM (or any automaker) should care a great deal about the health of its dealers, but here’s a big one that’s especially important in the luxury market: A dealer selling fewer cars is less likely to be willing or able to invest in the services and amenities that luxury-car customers demand.

De Nysschen feels that Cadillac dealers are far behind Toyota’s Lexus and the big three German luxury brands in terms of overall customer experience. That relates to everything from the dealerships’ decor to their level of customer-service technology — but in particular, he feels that Cadillac dealers have trouble attracting top-notch sales and service talent.

That’s a big issue. In the ATS and CTS, Cadillac finally has two models that are credible, appealing alternatives to the German-brand stalwarts. That should be enough to entice some BMW or Audi owners to switch. But so far, those buyers haven’t materialized in significant numbers.

As de Nysschen sees it, the German-brand loyalists might be tempted to check out a Cadillac, but they lose interest once they encounter the current reality of (many) Cadillac dealerships, where the sales representatives may not have the experience or talent to successfully represent Cadillac’s latest products in the way that BMW or Mercedes-Benz owners have come to expect.

GM itself is part of the problem here, too
Having too many dealers is part of the problem, but de Nysschen says that another big factor is that many of those dealers are in the wrong places:

It is a policy at General Motors that when you have common ownership of stores of the various brands of the corporation that we want them to cohabitate. So it’s against the company’s policy to let a Cadillac store, for example, be positioned next door to a BMW store owned by the same dealer. We want the family to be together.

Now there are, I’m sure, very good merits for that if you are running Chevrolet, GMC, or Buick. But what you do when you execute that policy for Cadillac is that you put the brand in an environment where luxury shoppers don’t want to go. And if you want to exercise synergies and back-office shared services and whatever, it trickles down and you end up selling Cadillac out of the back door of the Chevy store.

And I will tell you, no BMW owner would want to go look for a Cadillac there.

Ouch. So how will de Nysschen address this problem?

Will GM start closing Cadillac dealers?
Cutting the number of dealerships would be one obvious solution to all of these problems. Reducing the number of Cadillac dealerships would instantly make most of the survivors more profitable — and even the threat of elimination might motivate dealers to spend money on the upgrades de Nysschen wants to see.

But as GM discovered when it eliminated the Oldsmobile brand, closing dealerships is an expensive hassle. New-car dealers are independent businesses protected by a myriad of state laws. Many have been locally owned family businesses for generations, and they’ve amassed considerable political clout. GM would likely have to buy out several hundred dealers, a project that could cost billions and take a year or more — a year in which a lot of hard feelings might be generated.

It’s possible that GM will eventually decide it needs to trim Cadillac’s dealer ranks despite the cost and hassle. But even if that’s what de Nysschen and GM are planning, I wouldn’t expect them to announce it until it’s actually happening, and de Nysschen gave no hints that such a project was in the works. On the contrary, he laid out several ideas for making the most of the brand’s existing network.

He argued, for instance, that Cadillac’s large number of dealers gives it representation in smaller markets that its competitors might miss. Some of those smaller-market dealerships could be transformed into “boutique” stores that could operate profitably while still representing the brand well, he said.

But GM can help its dealers raise their games in other ways. De Nysschen hinted at a new dealer-bonus system that would provide incentives for activities that helped support the brand. And the ongoing effort to raise Cadillac’s average transaction prices will help dealers make more money per sale, and that in turn can boost their enthusiasm for the brand and spur investment.

Cadillac’s average transaction prices are already up about $5,000 this year, even as its U.S. sales have fallen. Audi’s recent experience suggests that could help boost dealer investment: Trade publication Ward’s Auto recently noted that Audi’s average transaction prices have risen roughly $9,600 per unit over the last five years, and its U.S. dealer body has collectively invested about $1 billion in upgrades over the same period. Audi has about 280 U.S. dealers. And some investments have already been made: Cadillac spokesman David Caldwell said via email that about half of the brand’s U.S. dealers have already upgraded their facilities to GM’s latest standard, including many in key metropolitan markets.

Nysschen thinks that GM can also help its Cadillac dealers boost their revenues from used-car sales — in a way that helps the brand. Cadillac, like most automakers, has a “certified pre-owned” program for used cars. Not all dealers have a significant used-Cadillac operation, but de Nysschen thinks they should: It can be a significant source of profits for a dealer — the average profit per sale can exceed that of new-vehicle sales.

The upshot: Big changes are coming to the way Cadillac sells cars
GM has been talking about raising Cadillac’s game for years. But in de Nysschen, it finally has a leader who knows what to do, along with the power to get it done.

For a while now, Cadillac’s challenge has been that its cars have improved to the point where they can compete with the Germans, but the brand itself hasn’t made the same progress.

Improving Cadillac’s U.S. dealer network has the potential to do a lot of good for the way the brand is perceived by luxury-minded customers.

It’s just one step in many that de Nysschen has planned for Cadillac. But it’s an important and very visible one. GM shareholders will be watching this one closely


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