FatBurger Corporate Office - Corporate Office HQ

FatBurger Corporate Office

How would you rate your experience with FatBurger ?

[Total: 7    Average: 2.6/5]

FatBurger Corporate Office Address

FatBurger, Inc.
301 Arizona Ave., Suite 200
Santa Monica, California 90401

Contact FatBurger

Phone Number: (310) 319-1850
Fax Number: (310) 319-1863
Website: http://www.fatburger.com/
Email: Email FatBurger

FatBurger Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

FatBurger Executives

CEO: Andrew Wiederhorn
CFO: Donald J. Berchtold
COO: Elaine Patel

FatBurger History

Fatburger was founded in 1947 by Lovey Yancey in South Los Angeles. Originally called Mr. Fatburger, Yancey changed the name in 1952 when her Mr. cutout for parts unknown. The company opened several more locations in California, but did not branch out to other states until the late 1990’s.

Today, Fatburger has more than 150 locations in the U.S. and 17 countries. The company currently has 150 franchises and plans to open 300 more in the next 5 years. In 2008, the company opened its first location inside a sports stadium in Arizona. The company also opened a franchise in Bejing, China, in 2009.

Fatburger offers typical American cuisine, including hamburgers, cheeseburgers, French fries, and in some locations, even alcoholic drinks. This restaurant chain is well-known for offering a wide variety of burger “sizes” ; small, large, double meat, triple meat, even XXXL sizes for the super hungry.

FatBurger FAQs

Question 1: What is the phone number for FatBurger?
Answer 1: The phone number for FatBurger is (310) 319-1850.

Question 2: Who is the CEO of FatBurger?
Answer 2: The CEO of FatBurger is Andrew Wiederhorn.

Question 3: Who founded FatBurger?
Answer 3: FatBurger was founded by in .

{ 7 comments… read them below or add one }

Andrew Hinge April 20, 2018 at 7:27 am

Hi This is a message to : CEO: Andrew Wiederhorn.
I am in the UK and I have just seen a issue of BOSS UNDERCOVER.
This particular issue was about you going under cover and I was amazed at the outcomes and how you resolve some of those issues relating to problems with stores and staff.
I only wish that some large corporations here had the same sort of insights about their businesses and resolving their own issues…..it seems to me that they ore only concerned with shareholders and the amounts that need to be paid to them……rather than looking at the sustainability of their businesses.
I am a Senior Financial person and because of that I see what transpires through those Financials that I am frequently Analysing and producing Visual and Tabled results to Boards of Directors and Shareholders.
Once again I congratulate you on being so forsight-full in going out into the everyday situations and see how the business is actually operating and trying to resolve those issue that arise.
Regards
Andrew Hinge

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Tony December 5, 2017 at 6:32 pm

Customer service not an approach with this Compam=ny. NOt familiar withthe Words nor the process. Red Rock Casino Bad food, bad service Overcooked kburgers, greasyfries. Tonrs and shades of prejudice from Manager Staff. This Company requires major overhaul.

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Belen B Perez September 27, 2017 at 1:28 am

I went Fatburger in Henderson, Nv. I went to drive thru and waited 30 min. I understand its made to order. But when I got home we noticed no fries in the bag and the burgers were done wrong. I call them back to complain and see if the next time I go…if my meal could be comp but the manager Fransico said…no so I told him that I would never go back. He didnt apologize or try to keep his customers. This has been the second time we been there and our orders were wrong. Prior to this visit…it was 6 months and decided to give them another chance but I wont be going there ever again. Fransisco was rude and should not be a manager. Most places if they make a mistake…they would comp you at the next visit.

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Donald June 8, 2017 at 11:03 pm

Worst customer service and the food was even worse!!!I went to the fatburger off Rancho in law Vegas,nv. I waited 30 minutes for ,I went through the drive through.I had to repeat myself several times.the person at the the drive through had my debit card for 10 minutes.when I received the food the fries were burnt and the bread was stale.I pay good money to eat a high quality burger and this is how loyal customers are treated.

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Barbara Adams May 31, 2017 at 5:59 pm

Fatburger in the Texas Station in Las vegas worker Miguel Paya was really rude about my asking for a senior discount. This is the second time we had a reords. He didn’t think we seniors should get it and thst he has not heard of it.

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Jill travis May 11, 2017 at 6:28 pm

While visiting my nephew in Henderson Nevada, I went to a Fatburger on Sunset and Mountain vista. I ordered at the drive through. I was ordering for six people and I had to repeat my order several times. I waited in line at the drive through for over 35 minutes. When I got my order, it was all stuffed in one bag (5 sandwiches and two fries)..when we proceeded to check to make sure everything we ordered was in the bag, the bag ripped open. My daughter then took the bag inside only to find out that we were missing a sandwich. There were three employees working, a cook, a manager and a person at the drive through. The manager told the person working at the window to punch out and go home while my daughter was waiting for the missing burger to be prepared. This order was over 50.00 worth of food and in total we waited almost an hour for it( in the car with the outside temperature close to 90 degrees). I understand having personnel issues as I have worked in retail for over 30 years. The franchise owner should have been called or an employee borrowed from another location. Worst service I have ever experienced at a “fast” food restaurant! You should be ashamed of this kind of lack of service.
Jill Travis

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Fanny Aguilar May 27, 2016 at 11:47 am

Good morning,
My husband and I visited the Redondo Beach location today for dinner. Our order was taken by Juan the shift supervisor, after paying and walking away to get my drink I noticed that I was charged for cheese on the large burger and I immediately informed Juan. He just shouted in Spanish no cheese on the large, and nothing else. My husband then asked if he would be refunding us the over charge and he said yes when you get your order. We waited over 25min, and noticed that people who came afterwards were getting their meals, so as I go to ask, I see Juan and another employee carrying a bag go to the back of the restaurant, behind doors, and then the young man comes out and says here is your order and hands me the same bag he took to the back with Juan. Juan does not return to hand me a refund, so I ask that young man. He said he didn’t know anything, but hands me a dollar. We left, and when I got home, I opened my burger packet, the large one, and as you can see it is just drenched in grease and could not be consumed (could not attach video, will send from my computer). I am not sure if the quality has gone down or if it was retaliation by Juan. I will say that I was not rude to him in any manner, and please review the video recording. I am absolutely disappointed and disgusted, in the future I will just stick with the Habit. Oh, and I received a call from Juan at 11pm last night, 11pm, seriously, I work and have to get up at 5am, to tell me that he was giving a $40 credit, really? I don’t plan on returning, and I really wanted to speak to the manager/owner, not him again, and not at 11pm. This is beyond adding insult to injury!
Thank you
Fanny Aguilar

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