Etsy Corporate Office - Corporate Office HQ

Etsy Corporate Office

How would you rate your experience with Etsy ?

[Total: 10    Average: 1.9/5]

Etsy Corporate Office Address

Etsy, Inc.
55 Washington Street Suite 512
Brooklyn, New York 11201

Contact Etsy

Phone Number: (718) 855-7955
Fax Number:
Email: Email Etsy

Etsy Facts

Date Founded:
Founding Location:
Number of Employees:

Etsy Executives

CEO: Chad Dickerson
CFO: Robert Kalin
COO: Kristina Salen

Etsy History

Etsy was founded in June of 2005 in New York by Rob Kalin, Jared Tarbell, Chris Macguire and Him Schoppik. The company is a peer to peer e-commerce website which mainly sells handmade, custom made, and vintage items including jewelry, wedding items, clothing and decorative items for the home. The company also sells materials and crafts for making items. In addition to these items, the company sells a small selection of unique, commercially made items but mostly focuses on items that cannot be found in brick and mortar stores.

Etsy has 804 full time employees, 1.5 million sellers and 22.6 million buyers around the world. The company generated $1.93 billion in revenue in 2014. Etsy is publicly traded on the NASDAQ stock exchange under the ticker symbol Etsy:US. Etsy is based in New York but has offices in almost every country in the world.

Etsy FAQs

Question 1: What is the phone number for Etsy?
Answer 1: The phone number for Etsy is (718) 855-7955.

Question 2: Who is the CEO of Etsy?
Answer 2: The CEO of Etsy is Chad Dickerson.

Question 3: Who founded Etsy?
Answer 3: Etsy was founded by in .

{ 10 comments… read them below or add one }

katz November 7, 2019 at 2:07 am

What Makes Me *Avoid Etsy* the Most –
** The Query or Search Engine is Inefficient and Maddening !! Put in anything you might be searching like Women Wool Shirt, small. I get lots of short sleeve cotton t shirts, vests, mens shirts, jewelry, dresses, larges, medium sizes, fabric by the yard, etc.
The more parameters I try to include, the worse the results. Pages and Pages and Pages of crap I have to weed through to find what I am looking for.
** Sold Items still pictured and advertised either on the Etsy site or Google search.
I Do NOT Have the Time for This Nonsense!
Nevermind, there are scads of other places to shop online.
– Frustrated


Tiffany Williams August 28, 2019 at 10:21 am

I have a charge on my bank account of 13.24 from etsy. It also says that it is a reoccurring charge. I dont even know what this is. I would like to be contacted at 832 434 XXXX as soon as possible please. I have not charged anything. I cant get in touch with anyone and this is very concerning to me!


Irene Pearson February 6, 2019 at 10:50 am

To Whom this may concern,
My name is Irene Pearson , and I have been an Etsy Seller for 5 years ,the past couple of years I started to put out – lighted – electrical – motion – items – in m shop – I have been scammed and cheated – several times – it is heartbreaking for me , since all of he items in my Etsy Shop are my Personal Property , that was purchased by me – I have worked hard for al these item , and pieces ,and to give them up for Free – Bites me in a Way.
I am a Senior Citizen , and since my husband of 42 years has past , and that income is no longer there , I upped my listings – I had 2300 items for – sale , until I got scammed again , now my shop is closed – and the $ 460.00- that I invested – in my listings – are waisted – Time -Money and Effort to me.


Mary Ellen Arone June 4, 2018 at 12:06 pm



Toby M. Lackey April 7, 2018 at 2:09 pm

I recently order 5 cut glass desert cups from Etsy. The order was received and shipped but when I opened the package 3 of the 5 were broken. Tried to call Etsy but no luck. This is sad. Contact me please.


Cathy Stahl August 6, 2017 at 8:29 pm

Dear Customer Service (etsy corporate office)
I opened my shop on etsy 4 years ago with the help of etsy support.
I couldn’t get over how nice everyone at etsy was and how willing to help me out.
Since opening my shop I have had some scammers, bad reviews, slow sales ect. When I called etsy in brooklyn , again, they were helpful, and very nice.
This past December my sales hit a brick wall and have not picked up much since. I have also over the last year or two have had pop up boxes on my etsy that someone is running a script or someone is phishing my pages. When filling out the help section etsy provides sellers with for receiving a phone call back, I would always get a phone call back in 15 minutes. But seems the attitudes of the etsy support had changed. The were not that willing to help and some of them didn’t even know the answers to my questions. I did get one girl who suggested that next time these boxes pop up to get a screen shot. Well by the time I learn how to do a screen shot the boxes would be gone or my pages phished. These people didn’t seem as friendly as the ones I had always talked with in Brooklyn. So next time I had to put in for a phone call I got I decided I would ask whom I was talking to and from where. Which I did. Here I am getting phone calls from some company that seems to have partnered with etsy support. These people are from the State of Oregon. And I don’t want to talk with them but the etsy support in Brooklyn whom I can’t seem to get hold of anymore. The people in Oregon, don’t seem as willing to help plus do not know all the answers to my questions. I mentioned to one girl from this company that I wanted to open a second etsy shop in the future. She had told me that she didn’t think I could do that. As far as I knew you could. But I never did.
Also, I have been getting a lot of nasty reviews from what I call scammer customers. I have a no refund shop but feel if someone deserves a refund due I will refund or ask them if they would like to pick something else from my shop for the same price. Most of the time these people don’t want to. They just want to post nasty reviews that have brought my 5 star rating down to a 4 1/2 star rating. The reviews are happening quit often so I have decided to put my shop on vacation mode for a while and take a break to decide if I should just shut down or move to another web site. These are things I really don’t want to do as I have been so happy with selling on etsy and happy with the customer service in Brooklyn. But if I can’t get some solid answers from etsy as to how come I getting phone calls back from Oregon, why I am not getting the sales I use to get when I list new things all the time and why I am getting nasty review after nasty review I will have no other choice but to close or go else where. I would rather stay with etsy to sell my stuff so Please Corporate Etsy, can you help me out and at least let me know if something is going wrong with my shop.
Thank you for your response and consideration.

Thank you for your con


mrs joes June 15, 2017 at 4:38 pm

ordered and paid for one tie tack 925 sterling silver white clear colored cubic zirconia
AND HAVE NOT RECEIVED IT…….!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Giovanni naoom November 4, 2016 at 7:31 pm

My account is suspended I don’t know y can you please help me I have tried sending an email several times about this issue


Giovanni naoom November 1, 2016 at 7:54 pm

I have emailed Etsy several times and they still have not back to me this is the worst customer service I’ve ever seen. I don’t even wanna shop on Etsy anymore. And I will make sure to tell all my friends and family this is so sad.


Kevin Ke December 12, 2016 at 1:13 pm

That was exactly it has happened to me now. I sweared when this issue resolved I would not ever get anything elses from Fry’s.

See my emails to them.

Dear Customer Service (Corp Office):

I am reaching out to you for your assistance. I have contacted and worked directly with local store managers, locate at 3065 Webb Rd, Milton Ga. 30004 since November 17th, in regarding the issue, AT&T promo buys one iPhone get another one free. So far, it has shown not much progress at all. May, I ask to have this issue escalate to the next level, please. Also, please keep me update as it’s progressing.

AT&T has refused to credit other free iPhone. The reason, the second line must be added a new line to get the second iPhone free whereas my case, I only have the upgrade. It has misinformed by the Fry’s employee without telling in details that I have to active a new line. I have purchased four iPhones. Now I have been paid install payment for all four iPhones.

Could someone from corporation office please contact me at 404-451-XXXXX. Your assistance is greatly appreciated. My last update from the local assistant store manager, Mr. Terrance Lockhart on December 6th. I have not heard from him since then. I have requested an update multiple times but no answer.

Kevin Ke


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