Elephant Bar Corporate Office - Corporate Office HQ

Elephant Bar Corporate Office

How would you rate your experience with Elephant Bar ?

[Total: 3    Average: 1.3/5]

Elephant Bar Corporate Office Address

SB Restaurant Company DBA Elephant Bar Restaurant
200 Baker Street EastSuite 201
Costa Mesa, California 90638

Contact Elephant Bar

Phone Number: (562) 207-6200
Fax Number: (562) 207-6290
Website: http://www.elephantbar.com/
Email: Email Elephant Bar

Elephant Bar Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Elephant Bar Executives

CEO: Al Bhakta
CFO: Paul Potvin
COO: Mike Foster

Elephant Bar History

Elephant Bar was founded in 1980 by David Nancarrow in Lubbock, Texas. The restaurant chain has an African safari theme with large, elephant statues inside and outside most locations, zebra print wallpaper and leopard print carpets. Most food dishes are pan-Asian fusion or typical American fare of BBQ ribs and hamburgers. There are currently 29 locations throughout the US, with most of the locations being in California.

Elephant Bar was forced to file for bankruptcy in June of 2014 and was purchased by CM7 Capital, whose parent company is Chalak Mitra Group, who also runs the Genghis Grill chain. The new owners closed 16 restaurant locations, including the Elephant Bar in Irvine and Santa Clarita, California, two very popular locations.

In July of 2015, Elephant Bar locations began offering a reward system for frequent diners in hopes of increasing sales.

Elephant Bar FAQs

Question 1: What is the phone number for Elephant Bar?
Answer 1: The phone number for Elephant Bar is (562) 207-6200.

Question 2: Who is the CEO of Elephant Bar?
Answer 2: The CEO of Elephant Bar is Al Bhakta.

Question 3: Who founded Elephant Bar?
Answer 3: Elephant Bar was founded by in .

{ 16 comments… read them below or add one }

Arnold Mahler October 12, 2018 at 11:12 pm

I have previously been delighted with the totality of the restaurant services provided at the Elephant Bar locations. The diversity and preparation of the food has always exceeded my expectations, as has the designer venues as well as well trained staff, with outstanding professional and people skills. All of the above have intextricably intertwined caused me to become a frequent repeat customer. This past week I and my guests, a total of five persons dined at the Elephant Bar in San Francisco, overlooking the airport. A fabulous setting.
Upon presentation of the bill I offered to the waitress my credit card and two promotional dining cards which I had purchased. I was totally embarrassed and flustered when the waitress returned and said they were no longer valid. I did not question the waitress further, to avoid this unpleasant situation, and paid the bill. However, I am very frustrated and disappointed that Elephant Bar did not honor $50.00 in dining cards that I purchased and never used. Apparently the recent bankruptcy has created chaos with the software, as I have read other diners have experienced similar situations. Unacceptable. I would expect that those with administrative powers to correct same, will contact me and arrange for a credit of $50.00 at any location. I still have the dining cards, which have never been used.
I thank you in advance for the courtesy of a reply and assistance.
Arnold Mahler
Dr. Roberta Mahler

Reply

Arnold Mahler October 25, 2018 at 8:00 pm

Elephant Bar executive staff:

I have posted a message on your message board regarding my concerns in use of gift certificates.
I have written to your offices.
I have called numerous times without anyone answering on your listed phone number.
I have never had the courtesy of a response.
I most respectfully request your reply to my numerous inquiries as to why my gift dining cards were not honored. Were they dismissed by the court in the bankruptcy filing?
Arnold Mahler

Reply

KEVIN BARBARITA September 15, 2018 at 1:07 am

I am very unhappy with the experience I had this evening at the Elephant Bar in Henderson Nevada. My wife and I come to this location often. We bring our family. Tonight we came to have dinner. We had purchased $200.00 in gift cards with a $100.00 rewards amount that was to be out on our account 8028262999. We purchased the gift cards for one hundred each on July 27 2018. The waiter who had helped us with the purchase had problems getting the transaction with rewards to go but after a few attempts and getting a member of management involved, he assured us that he had completed the transaction and rewards account crediting successfully. Much to our surprise, this evening we went to pay for our bill using our rewards account bonus of $100.00 and nothing but $5.00 in rewards is on our account! We are very upset with the hat has transpired this evening and are writing to you to make this right.
This event has dampened our spirits and our feelings toward Elephant Bar.
When you work as hard as we do, a night out of enjoyment is a much anticipated event. We hope you can restore our faith in your establishment and look forward to it soon.

Reply

unavailable August 16, 2018 at 2:26 pm

This is for your restaurant in Hayward two words NO BREAKS!!!!!!!!
this is from a current employees who wants to remain anonymous.

WE are working 8-10-12 hours with no breaks “because we’re busy” if there are no breaks scheduled and taken immediately I am going to a lawyer and calling California labor laws! Management continuously make us work off the clock and berates us when we question it. They have threatened to Fire us if we complain or say anything to upper management in corporate office.

So I suggest if you do not do something you have your entire back of house and front of house going to take this to a legal matter

Reply

D July 18, 2018 at 11:09 pm

I have a Major complaint The AC unit in the bar area at Elephant Bar In Citrus Heights needs to be fixed and those portable A/C unit you have are worthless 90 degrees inside – the bar area should be closed and people should be seated in the other part of the restaurant that has ac shame on you bad customer service – and i was asked to leave because i complained many people walked in and walked out I stayed for 1 food item and beer, should have never stayed. by Serious Cal OSHA issues – they told me a guy has been on the roof all day, when employee’s in the bar area stated it has been broken for over a year

Reply

janet April 5, 2017 at 2:11 pm

Anne Baksh, client relations manager, would not honor our gift cards purchased at the Orlando location (then they closed the location) and there is NO other restaurant within a thousand miles. Shoddy customer service, terrible food, cited for health violations (reason they closed several locations). Would never solicit this place and would encourage all to look elsewhere due to POOR customer service!

Reply

Anonymous March 10, 2017 at 1:59 pm

Fraternization – you allow managers at your West County, MO locations to employ drug addicts while not issuing drug tests as well as allow the GM to sleep with employees and another manager to get server Brittany Habeck pregnant.

Reply

Jordan carnes February 10, 2017 at 10:43 am

I worked here in 2013 and never received my w2 I called my store and they keep telling me to call the corporate number.ive left many messages and never received a call back. I really need that w2 so I can file my 2013 taxes. Please get back to me asap

Reply

Erica Linden December 21, 2016 at 4:24 pm

How can I reach the corporate office?
The phone number listed on this site is a location NOT the office.
Elephant Bar owes my company money & the Lakewood location has closed & my invoices are returned.

Reply

Tammy Robinson December 23, 2016 at 2:03 pm

We have updated the contact info for this company. Thanks for making us aware of the situation.

Reply

manuel Griego January 9, 2017 at 8:30 pm

The Elephant Bar closed its locations in Arizona. And They owe my company alot of money.

They authorized a lot of work. And they will not return calls or emails.

Manuel

Reply

gamal ansari October 19, 2016 at 11:52 pm

i took my family to the restaurant and i spend about 143.00 dollars had issue with the food it was to much salt i told the guy and had no response back we paid and left the store
gamal ansari
carmichael ca 95609

Reply

A Woodard August 14, 2016 at 7:45 pm

I visited your Downey, CA location. The gentleman who seated my husband and I passed up clean and dirty tables only to seat us at at a dirty table he had to clean before we sat down. The table was in the far back corner of the restaurant. We are of African American descent. Due to the harsh treatment our ancestors endured having to be seated in the back, we felt it was insensitive of him to seat us in the back considering the restaurant was not crowded. We received our food and had to ask for silverware. I ordered the Ribeye sliders and a salad. My meal was just ok, basic, there was nothing special about my meal. My husband ordered the Parmesan Chicken & Shrimp. The chicken did not taste like chicken. I ordered a Martini with extra olives. The waiter brought the Martini to me and stated he was just informed there were no olives. How can you serve a Classic Martini with no olives? To pay for a $10.00 XXXXtail with no garnish? RIdiculous!. The upholstery needs to be steamed cleaned and some of the tables need to be refurbished. Considering the great selection of restaurants in the area to dine at, one would think the 1 restaurant that has been a staple since the complex was built would have elevated their service. Elephant Bar Restaurant was a family favorite in the Woodard house hold. Not anymore.

Reply

S perley July 12, 2016 at 10:42 pm

You should send ttheHoogs a gift certificate to keep your business in good standing with your customers,the long term benefits are worth it!

Reply

Hal Walzer July 2, 2016 at 8:13 pm

I purchased a 60$ gift card at the Elephant Bar Restaurant in Peoria Arizona on May 16th, 2016. Shortly thereafter, the restaurant closed. As you can see below, I was informed in writing by the Elephant Bar’s Client Relations Manager that if I submitted the gift card number, purchase date and credit card number, I would receive a refund on my credit card account within a week.

I did so, and received this reply:
“Hi-
A request for a refund on the gift card has been sent in. The refund payment will go back to the card it was purchased on. It can take up to 7 business days. As soon as I hear anything back, I will notify you.

Anne Baksh
Client Relations Manager
Elephant Bar Restaurant
18900 Dallas Pkwy, Suite 125
Dallas, TX 75287”

After waiting almost TWO WEEKS, I asked for a status report – and received this reply:
“Good morning-
Since we currently have a restaurant within driving distance (from Peoria) to the Chandler location, It was with many apologies that I must notify you that all requests for refund on the gift card have been denied.

Anne Baksh
Client Relations Manager
Elephant Bar Restaurant
18900 Dallas Pkwy, Suite 125
Dallas, TX 75287”

I am VERY upset. It is a 65 mile round-trip from Peoria to Chandler! Elephant Bar is indeed a great restaurant, but not worth driving 65 miles for. I expect my money back as promised. Please contact me for further details. Cell: (480) 815-XXXXX or Home: (623) 979-XXXXX

Reply

Jonna Hoog June 27, 2016 at 12:16 am

To whom it may concern. My
Mother and I went for dinner on Tuesday June 21-2016. I feel like I should tell you a little about my mom she is 84 and loves your restaurant and has been going for many years. She had fallen and broke her knee cap and was down for about 6 weeks and when she felt better wanted to go to the elephant bar for nachos and a drink she loves there nachos. So I promised her when she felt better we would go all though she is still in a brace. So we went out to eat at your 6063 sunrise Blvd in citrus h Heights location. We went in it was not busy the timing was great we were seated and asked if we could have some room sense she could not bend her leg do to the brace well we were moved 3 times do to being seated in a very busy area for the kitchen. So we f finally got comfortable and was ready to order our drinks so our waitress was training another employee. So we ordered or drinks I ordered a pomegranate martini and my mom a Gibson well we waited for 30 plus mins then we ordered our food hoping our drinks would come long before well we were wrong our food came out still no drinks we my mom wanted to enjoy her drink first before eating, so explain that to the waitress and asked if our food could get taken back and asked again about our drinks. She said the bartender was really busy well finally the drinks came. And they tasted awful so we called for a manager. While waiting for a manager the waitress had said my drink probably tasted bad because it was the end of the bottle. Well come to find out the manager asked how I received a pomegranate martini because they had been out a pomegranate for over two weeks so come to find out the bartender use Grenadine well that was just unbelievable to me so we sent the drinks back and it all went down hill from there I went up front to talk again to the manager and could see the kitchen from the hostess counter. And there our food sits under the warmer lights it had been an hour now sense this Adventure had started. Well enough was enough and it was very unfortunate we left the restaurant no drinks no food. And ended up across the street at black Angus. Spending more money then we had anticipated and not having the food that we look forward to. The manager apologize but did not help with the situation left it up to the waitresses to resolve. My mom refuses to go back and that makes me sad because she really has enjoyed your food and atmosphere for many years with friends and family

Thank you
Jonna Hoog
916-643-XXXXX

Reply

Leave a Comment

Want to make sure Elephant Bar sees your comment or complaint?

Share your experience to get more attention.

Previous post:

Next post: