Dell Corporate Office

Dell Corporate Office Address

Dell Inc.
1 Dell Way
Round Rock, TX 78682

Contact Dell

Phone Number: (512) 338-4400
Fax Number: (302) 636-5454
Website: http://www.dell.com
Email: Email Dell

Executives

CEO: Michael S. Dell
CFO: Brian T. Gladden
COO: Stephen J. Felice

Dell History

Dell began as PCs Limited in 1984 when Michael Dell was a student at the University of Texas.

In 1985, the Turbo PC was launched.

In 1988, the company changed its name to Dell Computer Corporation and went public with an IPO.

In 1996, the company began selling PCs from their website.

In 1999, Dell became the world’s largest PC manufacturer.

In 2003, the company was renamed to simply Dell Inc. to reflect their sales of not only computers but also TVs and other electronics.

In 2006, the company acquired AlienWare.  In 2009 the company acquired Perot Systems.

Dell is currently the third largest PC vendor in the world, behind HP and Lenovo.

 

{ 118 comments… read them below or add one }

Filippo Salamone May 22, 2015 at 5:16 am

Good morning Sirs,

my name is Filippo Salamone, I’m R&D manager in ReggianiMacchine (Italy).
We develope printing machines using servers from other manifacturers.
We need to have a commercial contact with Dell. It’s a couple of months we’re trying to contact you but unsuccessfully. Nobody answer to our requests.

I look forward for your answer.

Kind regards.

Filippo Salamone

Reply

Diana Chapdelaine May 8, 2015 at 11:01 am

To whom it may concern. This is day two of my attempt to reach someone besides Support Staff. I have had issues with my Alienware computer since the day the first packing slip arrived via mail. Please keep in mind I am going to go through this step by step.
On 2/14/2011 I ordered my Alienware computer, the packing slip that came in the mail before comp arrived started I had a 525 watt power supply. This was a mistake It should have had to 875 watt. I called tech support and was told I had to pay for the 875 watt which I did. I think I paid either 175.00 or 250.00 for this upgrade. The Alienware computer arrived and it was set up. I noticed 3 of the chips sets were not showing when I looked at the computer properties. So i called support. The set out a tech to replace the bad chip sets and to add the new 875 watt power supply. All seeemed good except the Alienware command center on the computer did not work. The reason why it did work is because the thierd party tecj did not connect all the wires. This was the first computer S.T. number HRHRBP1 Then there was another problem after another service call to fix the problem and for what ever reason support had me reinstall the utilies, Well this resulted in a computer that would not boot up. It wouldn’t accept drivers and just would not work. Yes I worked with an online tech. Alienware sent a replacement. I shipped back the dead in the water computer. So now on to Computer number two.
Date of this replacemt 5/17/11. S.T. number 3YK3GQ1 I was very pleased to see the small upgrades Alienware gave me for the problems with the fist computer. All was running greatr until graphic card problems.
It was the first of many to come. Besides the their party tech ( who started he hated working on Alienware the first time he came out – the one who missed connecting all the wires) The graphic card was replaced. Thank you. Opps a month or two later maybe three months. Another graphic card another tech. This Tech did not know how to remove the side panel so he broke the front bezzel. Card was replaced and I called Alienware on what transpired. Sadly the same Third party tech is set back out to fix the broken part. A part he is clueless about replacing. Took him over 4 hours to replace the one part. In his time he managed to remove all the hard drives, the graphic card the dvd drive and actually managed to rip out the front bezzel, When he put things back he managed to shove the main drive in crooked. The results of that was I had no operation system. On line techs which were on the phone walked me through reinstallling everything. How ever this took 3 days! I kept telling the tech at Alienware something was till wrong. I said I had three hard drives he kept telling me no it just a mirror. Not sure what he meant but my computer has two ss hybrids and a 1 tb hard drive. It wasn’
t until my husband opened it up and looked. He took pictures and we sent the pictures to the Tech at support. The main drive was forced into the computer and it broke the glide pin which is the reason I had a blank comp. There was pieces of plastic and small bits of wire floating around in the comp from when the front bezzel was rippped out literally.
Alienware decided it was easier to replace the computer then to under all the damage done. This leads to computer number 3. date 7/16/11.
S.T. 1Y1RXQ1. This is great all works. Except this comp eats or burns through graphic cards. I think I am working on #7 and the reason for this lengthy post. Therre is a large communication barrier between myself and the lastest techs at Alienware. I can not seem to get them to understand its not a blue screen error it a black screen. I get this message nvidia driver has lost connection with windows then the screen goes black. The Tech replaced the video drive all was well for short time. This last session is from april 7 th 2015 to today 5/8/15 I sent emails to the tech support and have yet to get a reply.
The laster conflict os over the graphic card in the comp that the third party tech installed. Its a 980 GTX The On line Tech says no its a 780 GTX. I took a screen shot and set that to the tech via email and since that time have not heard a word back. I was told it could be the mother board and processors. Ok fine but when I call I get told no its the graphic card and mother board. All I want is my machine working as intended. I spent 5 K on this computer and waited a long time to afford one that at one time was top of the line. I have a year left on my warenty. So please look into this matter.

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