Cycle Gear Corporate Office - Corporate Office HQ

Cycle Gear Corporate Office

How would you rate your experience with Cycle Gear ?

[Total: 5    Average: 2/5]

Cycle Gear Corporate Office Address

Cycle Gear, Inc.
4705 Industrial Way
Benicia, Benicia 94510

Contact Cycle Gear

Phone Number: (707) 747-5053
Fax Number: (707) 747-6262
Website: https://www.cyclegear.com/
Email: Email Cycle Gear

Cycle Gear Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Cycle Gear Executives

CEO: William Watts
CFO: Daniel Nelson
COO:

Cycle Gear History

Cycle Gear was founded in 1974 in Benicia, California. The company provides motorcycle equipment, such as helmets, jackets, and sunglasses. The company currently has 115 locations in 38 states.

The company was recently acquired by private equity firm J.W. Childs Associates in late 2015. Cycle Gear acquired RevZilla in February of 2016. It is not known at this time if the two companies will merge or will remain independent.

Cycle Gear will continue with their catalog sales and eCommerce site while announcing plans that they intend to expand in 2017. The company is also a sponsor of approximately 1,000 different cycling events in the US each year.

Cycle Gear FAQs

Question 1: What is the phone number for Cycle Gear?
Answer 1: The phone number for Cycle Gear is (707) 747-5053.

Question 2: Who is the CEO of Cycle Gear?
Answer 2: The CEO of Cycle Gear is William Watts.

Question 3: Who founded Cycle Gear?
Answer 3: Cycle Gear was founded by in .

{ 3 comments… read them below or add one }

lydia richmond November 29, 2017 at 5:04 pm

I went into your store on PCH to buy a 50.00 gift card. For what ever reason the employee had a hard time putting in the gift card purchase into the register. He charged me, then refunded me back the 50.00 because the register wasn’t taking the purchase…He started over and charged me for 50.00 on a new card, this sale was ok. I left the building and checked my bank and noticed I had two 50.00 charges when it should have only been one I went back into the store and told the manager and the sales person..the sale person was very apologetic because apparently it will take several days for me to see the correction in my bank…I told the manager that I put the money in the bank because that was what I was going shopping with…I needed the money, he seemed bored and uncaring, this was there fault not mine…the system to put in gift cards manually is a mess and now I have to wait to see my refund in my bank and this wasnt my fault …to be told to call my bank about there mistake is ridiculous…I felt uncomfortable leaving the store like maybe the gift card isn’t any good either…both seemed untrained…..I do shop at this store for special occasion for my husband..we have bought many things for his bike but honestly I might never go back after this mess….I am angry about having to call my bank about a refund because they didn’t know what to do…ps the money that seemed like nothing was for medication so for me it was something….that was what i was buying…my sons medicine…please train your people to put a gift card purchase….

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Kevin Gensinger August 28, 2017 at 5:39 pm

I have shopped at your Albuquerque location several times in the last few year, purchased 2 helmets, and have been pleased, so I went with my wife there on Saturday. We were there around 12:45Pm. We started looking around as there was one employee visible helping someone else. We kept looking for a mesh jacket for my wife, keeping an eye out for an employee to help us. When it looked like he was getting close to finished, I stood by the front counter. Another gentleman came up after me, and had been in the store much less time than us. When the employee finished his transaction, He told me he needed to go out with the other customer. I told him we had been waiting for a while. He went a got the “Manager” from the back of the store and the manager helped us. I use the term help loosely because he was not helpful and not pleasant at all, almost hostile. After spending $100.00 on a new jacket, not huge money but $100.00 is $100.00, he said Ok. Nothing else, no we’ll call you, no “Thank You”. Nothing. I told him “thank you too” And we left. This is just not any kind of good customer service I have ever seen. Thank you, a smile, friendly tone should be the rule for a $5.00 purchase or $500.00. I was seriously considering cancelling the order, but we needed to be somewhere. I think you need to talk with your employees about providing friendlier service.
Kevin Gensinger
505550XXXXX

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dawn January 26, 2017 at 4:13 pm

Orange Park Fl location is the best ever. Larry knows what he is doing and what is what. he has always done right by me and I love love love cycle gear. All of them are suppppppper nice

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