Converse Corporate Office - COHQ

Converse Corporate Office

How would you rate your experience with Converse ?

[Total: 1    Average: 5/5]

Converse Corporate Office Address

Converse Inc.
1 High St
North Andover, MA 01845

Contact Converse

Phone Number: (978) 983-3300
Fax Number: (978) 983-3503
Website: http://www.converse.com/#ui-tabs-2
Email: Email Converse

Converse Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Converse Executives

CEO: Mark Parker
CFO: Don Blair
COO: Eric Sprunk

Converse History

In 1908 Marquis Mills Converse opened the Converse Rubber Shoe Company in Malden, Massachusetts. The company was a rubber shoe manufacturer, manufacturing 4,000 winterized rubber-soled shoes each day.

In 1915 the company began manufacturing athletic shoes for tennis.

In 1917 the Converse All-Star Basketball shoe was introduced.

In 1921 a basketball player, Charles H. “Chuck” Taylor walked into Converse and was quickly given a job working as a salesman and ambassador.

In 1932 Chuck Taylor’s signature was added to the All Stars. He worked at Converse until shortly before his death in 1969.

The company lost much of its near-monopoly in the 1970’s with new competition from Adidas, Puma, Nike, and later, Reebok.

This began a slow decline for the brand which culminated in filing for bankruptcy in 2001.

Converse was bought by Footwear Acquisition in 2001.

Nike purchased the company in 2003 for $309 million.

Converse FAQs

Question 1: What is the phone number for Converse?
Answer 1: The phone number for Converse is (978) 983-3300.

Question 2: Who is the CEO of Converse?
Answer 2: The CEO of Converse is Mark Parker.

Question 3: Who founded Converse?
Answer 3: Converse was founded by in .

{ 15 comments… read them below or add one }

Tara-Lynn Pitre February 8, 2018 at 9:34 am

I wrote to your customer service at Converse Canada and told them that I bought a pair of shoes that had a defect. I took photos of it and sent them to the rep as they requested. Weeks of sending emails and trying to find a replacement pair they now want me to destroy the defect sneakers without having a replacement first. This is not how it works. You don’t sell a broken pair of shoes make me run around town and burn my gas trying to bring them back to the store where they can’t refund as I can’t find my receipt. Then it cost me money to send them pictures as I don’t have data on my phone. Now they want me to just trust that I am going to get theses shoes and that they are fine? I did that already and didn’t work out so well for me. So now I am out a pair of shoes and money and when I called them and asked for a phone number to head office they refuse to let me talk to anyone else. The lady talked over me wouldn’t even listen to what I was saying and admitted that they are not going to help me unless I destroy the shoes that are damaged and then they will help me? Makes no sense. When you stand behind a product you would gladly replace them without making a customer jump hoops and do this and that and it cost the customer even more money. So now I have a defective pair of shoes that I am stuck with. I am disgusted at the poor customer service that I got, and feel that I shouldn’t have to fight to get help for something that is not my fault. If there are any honest people left working at your company and would like to stand by your product and help me, then please contact me at taralynn.steeves@ gmail.com. If I don’t hear back, I will be contacting the BBB. I hope to hear from you.

Reply

Keith Flowers January 7, 2017 at 12:05 pm

I’m very disappointed with the new Leather Street Chucks I purchased. They’re not even 5 months old yet and the sole has broke loose on both shoes on the sides around the toe. I don’t even wear these everyday. The bottom is not even worn out at all and the shoes still looks new. People expect to get a little more wear for the money these cost. I’ve tried using shoegoo but breaks loose again after a couple of days. What gives??? What a waste of money. How about a little more quality here please. I’m not the only one having this problem from what I’ve seen. Sure save a few pennies and use cheap materials and cheap glue but in the long run does it help your repeat sales?? Thanks for taking my money for these pieces of crap!
Not a happy customer,
Keith
Reply Reply to All

Reply

David Vatral June 28, 2016 at 9:50 pm

Back in January 2016, my wife purchased a pair of men’s leather Converse sneakers, size 14. She planned to surprise me with them for my birthday in February. I was so happy to receive these sneakers on my birthday but because of the snowy weather, I did not immediately use them.

In April I took them out of the box and started to wear them. The thick soles began to crack immediately as I used them. Loving the sneakers, I continued to use them and applied glue to the cracked areas.

By June, more cracks were forming and pieces were beginning to break off. My wife and I went to an amusement park to celebrate our anniversary on June 25th. By 7pm in the evening the soles became deformed and totally detached, (like they had melted away from the sneaker.) My wife and I duck taped them to keep them together so that we could continue to celebrate our anniversary.

We were under the impression that Converse was a reputable company who makes a quality product. Are we wrong?

We can not even find a way to contact converse

Reply

curtis jefferson June 18, 2016 at 1:20 pm

Hello my name is curtis jefferson im a actor model singer from baltimore want to do spon$ors endorsements with your priduct on movie$ contact me phone 4437XXXX

Reply

Jessica Dawson June 12, 2016 at 12:58 pm

My sister had a pair of 1989 chucks that were white with the jokers face on them. High tops and the back sole said the joker. Is there a way I can have a custom order made for her for her birthday in September?!?! Please?! I’ll pay a little extra!!!

Reply

deborah January 3, 2016 at 4:32 pm

I bought a few pair of the converse gladiator sandals several years ago.. they werent on the converse website.. but on zappos.. etc. i love them.. and have gotten sooo many compliments about these sandals.. everyone wants to know where i bought them… would love them in other colors.. besides.. white.. black.. blue denim.( which i bought).. . i se . they did come in purple. and pink. if you manufactured these again.. they would be a big seller.. cause of the outrageous compliments i received wearing the ones i have.. Main idea!! can you make these again..!!!!! Hope to hear from you soon.. thank you deborah

Reply

Stephanie Miller December 27, 2015 at 6:19 pm

I don’t have any comments

Reply

Stephanie Miller December 27, 2015 at 5:41 pm

I am not a fan of converse customer service. I placed an order on line for a pair of Chuck Taylor all star shoes on the 21st of December for a two day shipping. I then contacted converse customer service and I was assured that my package will arrive no later than Christmas Eve. I waited until Christmas eve, but my package never arrived. I called customer service and spoke with another representative which time me that my package will not be delivered until Monday the 28th due to the warehouse was bagged up and so was ups according to the r representative. I then called on Sunday the 27th, spoke with another representative, which informed me that my package will not be here on most the 28th, but will ship out on the 28th. She advised me that my package will arrive to me in one to two days. What is really going on!! I will make sure that I will never place another order not but another pair of converse again after this experience. Every time I asked to speak to a manager, the representative would tell me that, I am the highest person here. You have lost my business for good. I am sure that I am not the only customer you will loose. You have my money, but I don’t have my product. My money should be refunded and my shoes should be free after all this. I am so displeased with this company.

Reply

Cortney Cox August 22, 2015 at 12:56 am

Dear Converse Corporate,
I am and have been a VERY loyal customer for as long as I can remember, since my father has also been wearing Chucks his whole life. However, I recently just came across the information online that your company is a direct supporter of Planned Parenthood. And while I know their justification for what they are doing with baby body parts would be that it is “only 3%” of what they do, that 3% equals to about 350,000 abortions a year. I live in a county where multiple pregnancy care clinics are open and provide all the women’s health crisis and pregnancy options that Planned Parenthood offers and then some, minus abortion. I am writing for 2 reasons, one being to inform you that I will no longer be spending any money On your product and will suggest that my sphere of influence do the same, until a day comes when I know your company does not support Planned Parenthood. Secondly, I want to offer you a better way to support women and the babies who cannot speak for themselves, that would be by supporting and possibly donating to We Need Life on weneedlife.com instead. By removing your support for Planned Parenthood you would not be losing anything, but keeping loyal customers and gaining respect. I really hope you consider.
Sincerely,
A Chuck Taylor lover

Reply

Kathryn Heaton August 19, 2015 at 10:05 am

I designed these fabulous custom chucks years ago and I love them so much.On the Converse label, the ink from the zebra stripe has seeped thru and made marks. This makes me unhappy and looks horrible. I contacted Converse and got no love from them at all. None. This makes me want to throw away all the chucks I have and never buy another pair and tell ALL my friends to do the same. This is a manufacturing issue. They dont care. .

Reply

Jeff Evans June 9, 2015 at 12:07 pm

Will Converse the greatest shoe company in the world, make the greatest shoes in the world ever again? The “ALL STAR” leather “REAL LEATHER” sneaker. High Top or Oxford, white leather with a star and strip, that’s all that was needed. I’m a 50 year old male and haven’t had a good pair of sneakers in twenty years. With the exception of the Chuck Taylor’s. Shoes today are made of vinyl, plastic and mesh and come with a outrageous price. Kids today don’t know what a great pair of sneakers looks like. Back in the day I paid 40 dollars for a pair today I would pay 200.00. Converse “ALL STARS” it’s the American Way!!! Chrysler brought back the Charger and Challneger and GM realized life wouldn’t be the same without the Camaro. It’s time to bring back the Converse Leather All Star!!! American shoes for American people!! If these shoes are out there somewhere in the world please let me know!!! 9 or 9/12. Sincerely your biggest fan!!

Reply

Jeff ruland July 30, 2015 at 11:31 pm

I agree, spent two days on the net looking for those very shoes. They make the suede overseas but are all ways sold out. Would pay for either types. David Thompson at N C state use to wear them!!!!

Reply

Cosette Richard May 21, 2015 at 9:59 am

I am a person with a disability (PwD). After becoming disabled and trying to find a fashion sense, find my identity as a person with a disability, physical limitation assistive ADA recording devices and a walking cane, I returned to my childhood favorites “High Top Chuck Taylor All-Stars”, which, are my signature as I document New Orleans culture post hurricane Katrina, specifically, “the Secondline Parades”. I am a non-traditional student, a research scholar, a model with a disability and the founder of recently launched DARN LA, which is, the Disability Advocacy Resource Network. It is my goal to raise awareness about Disabilities, advocate for the disabled community and redefine how society views people with disabilities. My high top Chuck Taylor All-Stars allows me to do the work I am passionate about in comfort and style.

Reply

tiffany taylor May 20, 2015 at 8:52 am

I purchased a pair of black low top converses at Journey’s in Whitemarsh mall in Mayland about 6 months ago. This is my second pair of black low tops among about a dozen. I have never had a problem with your brand EVER. Yet, for some reason this particular pair is literally falling apart. I have never seen anything like this after only six months. I have a converses over several years old that are in bettter shape. I feel ripped off and I am not sure if I would ever buy another pair of your shoes.

Reply

Harry Simon June 30, 2014 at 4:56 pm

Converse makes a great line of athletic shoes and we are a proud old dealer (Manny Simon in Houston Texas). In your old web site you could put in dealers in Houston and it would pull up all your Houston dealers. Now, put in Houston and it list a store, not even in Houston. Your attention and correction to this problem would be very much appreciated. Thank you, Harry Simon. owner, Manny Simon, XXXX Harrisburg Blvd., Houston, Texas, 77011. 713 926 XXXX. Since 1928 in Houston, Texas. Since 1900 in the great state of Texas.

Reply

Leave a Comment

Want to make sure Converse sees your comment or complaint?

Share your experience to get more attention.


Previous post:

Next post: