Chopt Restaurants Corporate Office - COHQ

Chopt Restaurants Corporate Office

How would you rate your experience with Chopt ?

[Total: 6    Average: 2.3/5]

Chopt Corporate Office Address

Chopt Creative Salad Company, LLC
853 BroadwaySuite 606
New York, New York 10003

Contact Chopt

Phone Number: (212) 524-4619
Fax Number: (646) 695-0563
Website: http://choptsalad.com/
Email: Email Chopt

Chopt Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Chopt Executives

CEO: Nicholas Marsh
CFO: Victor Stevenson
COO: Matt Delaney

Chopt History

Chopt Creative Salad Restaurant was founded in 2001 in New York City, New York, by current CEO and co-owner Nicholas Marsh. The company operates a chain of restaurants that mainly serve salads as a main course.

The company is different in that it serves salads or “salad wraps” as a main course. No refined sugars are used in the restaurants dressings, bur agave nectar and honey are used as replacements. Typical salads include fish, shrimp, or even nuts, fruits and grains. Customers order their salads, watch them being made, then pay for them at then end of the “salad bar”. Vegan choices, as well as a gluten free menu, are also available.

Chopt has 48 locations in 7 states. Catering is available at every location. DoorDash is the third party delivery service used by the company. Headquarters remain in New York City, New York.

Chopt FAQs

Question 1: What is the phone number for Chopt?
Answer 1: The phone number for Chopt is (212) 524-4619.

Question 2: Who is the CEO of Chopt?
Answer 2: The CEO of Chopt is Nicholas Marsh.

Question 3: Who founded Chopt?
Answer 3: Chopt was founded by in .

{ 6 comments… read them below or add one }

Beth Turesson May 2, 2018 at 9:30 pm

This evening my daughter placed an online order (using the Chopt app) at 7:58 pm for pick-up at the Congressional Plaza Chopt location at 1625 Rockville Pike, Rockville, MD 20852. The app told us it would be ready at 8:30. When I arrived at 8:45 to a completely empty store (so they were not busy at all), they didn’t know where the order was and then went in the back and found it and printed it. One of the employees handed the order to another and he began to make the salad – no explanation, no apology, just started to make it. When I asked about it, they just told me, oh we didn’t see it. I understand mistakes, but it was just this indignant attitude of the staff at this store that was very aggravating. People use apps like this (and pre-pay) because they are in a hurry. When you introduce an app (similar to the Starbucks app which they execute expertly), your employees should be accountable to making sure they are meeting the claims of the service that people are expecting. All in all, the staff at this store were very rude and seemed very committed to doing the absolute minimum with respect to their jobs and any semblance of customer service. It just seems like your staff have no clue about handling the online orders and are completely indifferent to doing a decent job. Why should we ever use this app or come to this store? You really need to do something about how the employees, at least at this particular store, are trained and you should offer something to customers whose orders are not ready (and even more so, whose orders are completely ignored).

Reply

Lisa April 10, 2018 at 1:43 pm

Hello,
Normally I have a decent experience at Chopt not this time. I found a critter in my salad don’t think i asked for it in my salad. It looked to me like a moth. I took a few pics and did notify the Rcokville MD location of the critter. They have said they will reimburse me so hopefully I will get that back. Just don’t want to end up sick 🙁

Reply

Joseph February 24, 2018 at 7:55 pm

Hello: First time visit to Chopt ( New Hyde Pk, NY) for lunch. Ordered a Falafel bowl and Santorini bowl. Good amount of greens ,but the rest of the ingredients seem to be lacking. Falafel balls where tiny, and almost lost in the greens. The Santorini had no red onion or olives. I feel that for a Greek themed salad these two ingredients should be mandatory. BTW I had to pay extra for the olives . I have to compare salad bars at Whole Foods and Fairway before I come to my conclusion if I will try another selection. Nice looking store and impressed with the local sourcing of ingredients.

Reply

Dr. Jill Berman February 16, 2018 at 11:45 am

I love your salads but am concerned that in the Chop’t location I usually frequent there are NO RECYCLING BINS for used plastic and other recyclable materials. This is unconscionable for a food chain that touts itself for its healthy food, etc. The Chop’t I am referring to is located on Amsterdam Avenue between 77th & 76th Streets.

Please let me know what corporate will do about this situation.
Best,
Dr. Jill Berman

Reply

Paula Chambers November 17, 2017 at 12:47 pm

Poor management at chopt in Charlottesville head manager very disrespectful I only worked for 1 1/2 weeks and she was rude to me from the beginning. Her turnover rate is high due to the way she disrespects employees. Her assistant manager Kelsey gave me permission to pick my check up at noon which I thought was very odd. I even called prior to coming and they confirmed that I could pick up my check. Once I got there the head manager completely ignored me, so I stepped out and gave her a call and she would not release my check until after 2pm. Again I called prior to me coming to get the check. Also on my second day there one of the staff found a disgusting slug within some of the lettuce prior to washing it. I am aware that I should be receiving one more paycheck within 2 weeks for the hours I worked this week.

Reply

De U. October 14, 2017 at 11:06 am

I love your Chopt restaurants! I live in Montgomery County, MD & had been a very frequent customer. I was very upset that you had taken away your delicious white balsamic vinaigrette dressing! I like to make up my own salad & for me, that particular dressing was what made your salads so wonderful! I did complain to several people about that dressing being taken off the menu, but was told there wasn’t anything that could be done, as the decision came from “Corporate.” A few weeks ago I stopped by one of your locations & to my delight my favorite salad dressing was back on the menu! I am soooo happy, so PLEASE don’t remove that dressing again!!
Thanks! De U.

Reply

Cancel reply

Leave a Comment

Want to make sure Chopt sees your comment or complaint?

Share your experience to get more attention.


Previous post:

Next post: