Chopt Restaurants Corporate Office - Corporate Office HQ

Chopt Restaurants Corporate Office

How would you rate your experience with Chopt ?

[Total: 9    Average: 2.7/5]

Chopt Corporate Office Address

Chopt Creative Salad Company, LLC
853 BroadwaySuite 606
New York, New York 10003

Contact Chopt

Phone Number: (212) 524-4619
Fax Number: (646) 695-0563
Email: Email Chopt

Chopt Facts

Founder: Nicholas Marsh
Date Founded: 2001
Founding Location: New York, New York
Number of Employees: 4000

Chopt Executives

CEO: Nicholas Marsh
CFO: Victor Stevenson
COO: Matt Delaney

Chopt History

Chopt Logo

Chopt Creative Salad Restaurant was founded in 2001 in New York City, New York, by current CEO and co-owner Nicholas Marsh. The company operates a chain of restaurants that mainly serve salads as a main course.

The company is different in that it serves salads or “salad wraps” as the main course. No refined sugars are used in the restaurant’s dressings, bur agave nectar and honey are used as replacements. Typical salads include fish, shrimp, or even nuts, fruits and grains. Customers order their salads, watch them being made, then pay for them at the end of the “salad bar”. Vegan choices, as well as a gluten-free menu, are also available.

Chopt Salad

In 2016, the company announced that it hired salad blogger Julia Sherman to represent their brand.

Chopt has 48 locations in 7 states. Catering is available at every location. DoorDash is the third party delivery service used by the company. Headquarters remain in New York City, New York.

Chopt Restaurant Front

Chopt FAQs

Question 1: What is the phone number for Chopt?
Answer 1: The phone number for Chopt is (212) 524-4619.

Question 2: Who is the CEO of Chopt?
Answer 2: The CEO of Chopt is Nicholas Marsh.

Question 3: Who founded Chopt?
Answer 3: Chopt was founded by Nicholas Marsh in 2001.

{ 12 comments… read them below or add one }

Lora Sisson November 16, 2018 at 8:09 am

I order several times a week and just found out that the two things I order are no longer there. The regular Chicken Tinga and the Spicy Cashew Soba noodle. Also, the dressing I always get, Chili Cashew, is no longer either. I am VERY disappointed and won’t be going anymore. I understand changing up a menu but at least don’t get rid of my dressing!


Alice D Burke November 10, 2018 at 12:14 pm

Love this store. I would visit it more frequently if there were a way to order a salad without using a plastic container. I would sit in the store if permitted, but I still get plastic. I would purchase my own Chopt reusable bowl if that were an option. It’s a great store with locally sourced ingredients. Chopt please just give some thought to how your customers could voluntarily reduce plastic. Since we have $10 to spend daily on salad, an approved reusable bowl seems doable.


Michele Gasparre October 16, 2018 at 8:08 pm

I purchased a salad with Olives and broke my tooth on a pit. I can’t find anywhere to email with the pictures of the pit, my tooth etc. Its going to cost me thousands of dollars to fix my tooth. Im just going to et my lawyer involved


Jackie September 10, 2018 at 7:31 pm

The only complaint that I have is that your salad makers use their gloved hand to ring up the charge for the salad. I think that for cleanliness and to avoid any kind of health problems there needs to be someone ringing the sale that is not handling food or the salad makers need to remove their gloves or change them.


debbie July 13, 2018 at 8:25 am

we love eating at chop however the last visit to rye was horrible. we ordered 7!salads and two of them had hair absolutely horrible and disgusting . i’m trying find corporate office to. ok pain but having no luck.


Sam Sagatchi July 9, 2018 at 9:29 am

WE used to order from Chopt al the time, but recently any time we ordered, it was very bad and we end up to throwing away. I down load the chaopt mobile Ap, and they have $25.00 From my credit card, I like to get it back credit to MY credit card, I will not order from Chopt any more, we are in charlotte, NC park RD location.
Thank you
Sam sagatchi


Beth Turesson May 2, 2018 at 9:30 pm

This evening my daughter placed an online order (using the Chopt app) at 7:58 pm for pick-up at the Congressional Plaza Chopt location at 1625 Rockville Pike, Rockville, MD 20852. The app told us it would be ready at 8:30. When I arrived at 8:45 to a completely empty store (so they were not busy at all), they didn’t know where the order was and then went in the back and found it and printed it. One of the employees handed the order to another and he began to make the salad – no explanation, no apology, just started to make it. When I asked about it, they just told me, oh we didn’t see it. I understand mistakes, but it was just this indignant attitude of the staff at this store that was very aggravating. People use apps like this (and pre-pay) because they are in a hurry. When you introduce an app (similar to the Starbucks app which they execute expertly), your employees should be accountable to making sure they are meeting the claims of the service that people are expecting. All in all, the staff at this store were very rude and seemed very committed to doing the absolute minimum with respect to their jobs and any semblance of customer service. It just seems like your staff have no clue about handling the online orders and are completely indifferent to doing a decent job. Why should we ever use this app or come to this store? You really need to do something about how the employees, at least at this particular store, are trained and you should offer something to customers whose orders are not ready (and even more so, whose orders are completely ignored).


Lisa April 10, 2018 at 1:43 pm

Normally I have a decent experience at Chopt not this time. I found a critter in my salad don’t think i asked for it in my salad. It looked to me like a moth. I took a few pics and did notify the Rcokville MD location of the critter. They have said they will reimburse me so hopefully I will get that back. Just don’t want to end up sick 🙁


Joseph February 24, 2018 at 7:55 pm

Hello: First time visit to Chopt ( New Hyde Pk, NY) for lunch. Ordered a Falafel bowl and Santorini bowl. Good amount of greens ,but the rest of the ingredients seem to be lacking. Falafel balls where tiny, and almost lost in the greens. The Santorini had no red onion or olives. I feel that for a Greek themed salad these two ingredients should be mandatory. BTW I had to pay extra for the olives . I have to compare salad bars at Whole Foods and Fairway before I come to my conclusion if I will try another selection. Nice looking store and impressed with the local sourcing of ingredients.


Dr. Jill Berman February 16, 2018 at 11:45 am

I love your salads but am concerned that in the Chop’t location I usually frequent there are NO RECYCLING BINS for used plastic and other recyclable materials. This is unconscionable for a food chain that touts itself for its healthy food, etc. The Chop’t I am referring to is located on Amsterdam Avenue between 77th & 76th Streets.

Please let me know what corporate will do about this situation.
Dr. Jill Berman


Paula Chambers November 17, 2017 at 12:47 pm

Poor management at chopt in Charlottesville head manager very disrespectful I only worked for 1 1/2 weeks and she was rude to me from the beginning. Her turnover rate is high due to the way she disrespects employees. Her assistant manager Kelsey gave me permission to pick my check up at noon which I thought was very odd. I even called prior to coming and they confirmed that I could pick up my check. Once I got there the head manager completely ignored me, so I stepped out and gave her a call and she would not release my check until after 2pm. Again I called prior to me coming to get the check. Also on my second day there one of the staff found a disgusting slug within some of the lettuce prior to washing it. I am aware that I should be receiving one more paycheck within 2 weeks for the hours I worked this week.


De U. October 14, 2017 at 11:06 am

I love your Chopt restaurants! I live in Montgomery County, MD & had been a very frequent customer. I was very upset that you had taken away your delicious white balsamic vinaigrette dressing! I like to make up my own salad & for me, that particular dressing was what made your salads so wonderful! I did complain to several people about that dressing being taken off the menu, but was told there wasn’t anything that could be done, as the decision came from “Corporate.” A few weeks ago I stopped by one of your locations & to my delight my favorite salad dressing was back on the menu! I am soooo happy, so PLEASE don’t remove that dressing again!!
Thanks! De U.


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