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Chipotle Corporate Office

Chipotle Corporate Office Address

Chipotle Mexican Grill, Inc.
1401 Wynkoop St Suite 500
Denver, CO 80202

Contact Chipotle

Phone Number: (303) 595-4000
Fax Number: (302) 674-5266
Website: http://www.chipotle.com
Email: Email Chipotle

Executives

CEO: Montgomery F. Moran
CFO: John R. Hartung
COO: Robert N. Blessing Jr

Chipotle History

Chipotle was founded in 1993 by Steve Ells. Their first location was a former Dolly Madison ice cream location. The second and third locations were added in 1995. An additional five Denver stores were added the following year.

In 1998, with 16 locations in Colorado, Chipotle sought outside investors to scale the business more quickly. The largest investor was McDonalds.  The first stores outside Colorado were opened in Columbus, OH and Minneapolis, MN the following year. The company continued to expand and eventually went public (IPO) in 2006.

In January 2015, the company pulled Carnitas from its menu in 1/3 of their locations citing animal welfare issues with a pork supplier.  The company used “rolling blackouts” in which the stores without pork were rotated until finally resolving the issue in the fall of 2015.

In October 2015, over 40 people were confirmed sick after eating at Chipotle locations in Washington and Oregon.  12 needed to be hospitalized.  The cause was discovered to be E. Coli.  The company was forced to close 43 stores as a precaution.

As of late 2015, Chipotle currently has over 1700 locations in 43 states.  International locations include Ontario, London and Paris.

Chipotle’s corporate office and headquarters is located in Denver, Colorado.

{ 411 comments… read them below or add one }

Tanzania Maxie January 27, 2016 at 11:14 am

My son got food poisioning from a chicago store number 240 in January20th,2016…i will be seeking for corporate to hear about this matter

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Lisa Taylor December 30, 2015 at 1:55 pm

DO NOT EAT AT CHIPOTLE!!! I have eaten at a NYC chipotle and have been violently sick for days. Worst part is, I reached out to head quarters and they have done absolutely nothing. As big of a corporation as they are, they have paid no attention to my situation and continue to be open and serving people this bacteria infested food.

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Maurice Barnes December 27, 2015 at 11:36 am

I think that something should be done about their age discrimination! I have also been trying to get through to corporate concerning an issue about how I was let go and why I WAS JERKED OUT OF SOME HOURS ON TOP OF THAT! Some of the people they have running their establishments really sucks! They screwed up my pay and I have to hunt down the people to fix it, how about that for a so called growing food chain! Steve Ells where are you? If corporate is taking the time to read and see whats really going on with their business I would really like it if I can get the money that is owed to me! The Chipotle that did this to me is on 1673 Limekiln Pike in Fort Washington, PA.

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Beth Duncan November 20, 2015 at 4:15 pm

Okay. .look… I’ve been eating chipotle for years now. Five days ago 11/15/2015 I used the app toorder my meal… they forgot my lettuce and hot salsa. For me… those are like two things I have to have. I wasn’t just going to open the bag and the bowl to make sure it was what I ordered. I TRUST them to do their job correctly. I wasn’t mad or upset.. just a little disappointed… almost like it was nothing… almost. But I was hungry and didn’t care to waste the energy to call them. Before I continue.. I want to mention that I LOVE THIS PARTICULAR CHIPOTLE and ive used the app much times. I actually have one shorter travel but this one is the bomb. Now second. .. I made an order today on the app as well. 11/20/2015. I specified in the instructions that I want 2 scoops of mild and 2 scoops of hot. I should also mention that I asked for lettuce. I got little amount of mild and hot salsas. And the lettuce was so minimal. What is going on at this location? The chicken today was terrible! It was over cooked! Like jerky!? Lastly with this bowl from today.. literally about 90% of my rice was crunchy. With that being said… my pick up time was 1430, I was a few minutes late and it WAS ready. But honestly… I would NOT have been upset by any means if I was getting what I ordered and the rice was actually. .. cooked to normal chipotle standard! I seRiously want my money back. Of course I have eaten both of them but I think the whole idea of ordering there is sickening now. The attitude has changed when it seemed a while ago like they wanted to be there. Hire new people! I waste almost two gallons of gas to go there and to come back home because I PREFER this location. I wish I could get my money back. And I wish I could get a frickin’ meal replacement too so I can just give them to people. I will eat there one more time. And if its the same or worse I will make another comment. Oh wait. .. another thing I’ve noticed. .. since you started advertising you’ve gone downhill. Go back to the way you used to be. Answer your phone. I dont want to waste my time typing up something I dont know I will get a response to.

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Sabrina November 11, 2015 at 4:01 pm

The chipotle in se rochester the lady had a big attitude she didn’t smile not once my sister torties and she just threw it in their she didn’t warm it up nothing they didn’t even have limes here we told the manager and she seemed not to really care she didn’t even say sorry or apologize this is really concerns me they have horrible customer service and not even organiZed sometimes their food isn’t even cooked enough

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Concerned patron November 2, 2015 at 11:30 am

I have been to several locations in Maryland. Each restroom was deplorable. Either no soap or broken soap dispensers. The facilities were disgusting. I am truly surprised that there has not been an e-coli breakout here. How can the employees wash their hands before handling food. This is not a one time happening.
I am contacting Maryland State Health Department, then the TV stations.

This situation is unacceptable.

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Patricia October 4, 2015 at 10:40 pm

I went three times to Chipotle at 4300 Wilson Blvd # 100, Arlington, VA 22203 and I had an extraordinary service. They were so fast, were so kindly and care about the customer services. I can recommend this Mexican Grill. Very clean Restaurant and always they are busy and the but never failed to pay attention to customer. I am very glad to go there. The General Manager Silvia Romero is very close to the every customer and they needs.

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ANONYMOUS EMPLOYEE October 1, 2015 at 4:29 am

HERE IS A MANAGER BY THE NAME OF MARTIN BARKSDALE, WHO HAS BEEN USING ILLEGAL DRUGS ON THE RESTAURANT PREMISES. THE RESTAURANT IS LOCATED IN GREENVILLE SC ON HAYWOOD RD. HE OFTEN HAS VISITORS AND OUR FOUND SMOKING WEED IN THE PARKING LOT EITHER OUTSIDE OR INSIDE A VEHICLE. HE OFTEN WALKS IN OFF BREAK UNDER THE INFLUENCE SMELLING LIKE MARIJUANA. HE IS A HEAVY USER AND IT’S STARTING TO BECOME AN ISSUE THAT NEEDS TO ADDRESS. SOMEONE PLEASE FIND SOME TYPE RESOLUTION TO THIS SITUATION. SIGNED A CONCERNED BUT UPSET EMPLOYEE

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Kelly Bresett September 29, 2015 at 5:03 pm

On 9/27/15 I stopped for dinner at the Ithaca, NY location. The staff was very unfriendly, rolled their eyes at the request for rice with no cilantro, the food line was disgustingly dirty, the sour cream, shredded cheese and guacamole were all cross contaminated with droppings of salsa. It was extremely disappointing.
I’m not from the Ithaca, NY area but love Chipotle and go to the Syracuse, NY locations many times each month!

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Eugene Darden September 26, 2015 at 7:09 pm

I have applied to two Chipole, there is age discrimination, and they are not on time for interview, I don’t like to do group interview when you have private issues you want to discuss. Today 9/26/2015 ,I had a interview at 3:00pm ,I was on time at 2:30pm, 3:15 came around, and I had to go. Chipole need to check in on that.

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Rhonda Bethea September 11, 2015 at 5:56 pm

oN 9/11/15 AT 12:10 at your 3928 Broadway st. San Antonio TX location I ordered a burrito bowl with rice chicken both beans corn lettuce and sour cream. I ate most of my bowl sharing with my 1 year daughter. As i spooned more to my daughter i noticed a large foreign element. After investigation I realized it was plastic.I am unsure if she or I consumed any of the plastic as this is my first time seeing it. I then returned to the Chipotle I purchased food from explaining the situation to Raul Lopez who was the manager on duty. I have already posted this matter to social media in attempt to be contacted ASAP by Chipotle.

Thank You

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Nadia Dumas September 1, 2015 at 9:41 pm

I am a loyal Chipotle customer but lately the customer service and food in your Macon, Ga location has been so disappointing. When the store initially opened the service and food was on point the first month. The last 3 times I’ve visited there’s no guacamole, there’s no chips or the chips are too salty or you get very little to no chips. The tomatoes in the mild salsa was very mushy. If there is guacamole it’s really gritty or there are huge chunks in it. I’ve never experienced this before at any other Chipotle location so this is very disappointing because I know they can do so much better. I live 30mins away from this location it is the closest to me and to have drive that far for bad food and service is absolute no go.

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Donna August 31, 2015 at 11:38 am

I came into the Sandusky, Ohio store on August 11, 2015. I ordered ahead of time to ensure it would be done. I don’t remember the exact time but it was in the evening sometimes between 6 and 9. I ordered a total of five meals and didn’t get my two kids meals of quesadillas. They only gave me their chocolate milk and my boyfriends order was 100% wrong. So the only two meals I correctly received were mine and my mothers. We got to my house which is 30 minutes away and noticed it was all messed up. They told me to drive back I explained I couldn’t with how far I lived away, plus my mom and two boys were flying to Kansas early the next morning. So after talking to three people they said they would refund it to my card. They never did. I have it shown still on my statement. Plus they never gave me a receipt and I asked for one multiple times in the store and they said it was in the bag. After seeing I wasn’t refunded I called your coporate office number. Here I was hung up on twice and then the next two times I called the guy didn’t even let me talk he kept rudly telling me there’s nothing he can do. I am unimpressed with this customer service and as a manager of a large coporation I would never treat my customer half as bad as this. I use to go to chipolte once a week and make the 30 minute drive there and back just because I enjoyed the food. As for now if nothing is going to be done about it, tou have lost me, my family, and close friends as customers. I feel like you should make this right and treat your customer with respect and like her business is worth it (since customers do basically make you get paychecks).

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James Hancock August 21, 2015 at 8:13 pm

We like eating at Chipotle but the music that they play is way to loud at all the stores i have been to and of a content i do not appreciate.
I took a decibel reading today at the store on North Main Street in Englewood Ohio and the decibel reading was 84. A sustained decibel reading of 85 can cause hearing loss.
Your employees are the ones more likely to suffer this. But as a customer if this can’t be changed i am going to spend my money elsewhere.
Unsatisfied customer about the noise!!!
Jim Hancock

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Barbara August 12, 2015 at 4:18 pm

After reading the multitude of very negative reviews of your locations I find it hard to believe that Corporate isn’t right on top of this. I’m betting the CEO and other corporate officers never even read these comments. Too bad because they are losing business daily because of lack of professional mature management and employee training in each location. How about going on Undercover Boss? Or use a Secret Shopper or two and find out whats going on and FIX IT!!! Good luck waiting for a response to those of you who the company should thank for alerting them about the serious issues they are having. No one answers the corporate phone and when you haven’t made a selection bc there is no option to speak to someone you are disconnected. This speaks to the issues that are going on inside the stores I’m sure. The girl in the “catering” department at “corporate” couldn’t even tell me if its a chain with 1 owner or are the stores franchises. She was clueless. I’m not surprised at the lame telephone response from the Corporate Headquarters. It speaks to the issues in the stores. Bottom line as far as I am concerned is they need serious professional business training from the CEO down to the cashier at the end of the line in each store!

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matthew August 24, 2015 at 3:50 pm

Please bring chipotle to Hammond Louisiana.

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fozzy September 1, 2015 at 10:09 am

chipolte management cares ONLY about them them them
shitbags SHITBAGS SH*TBAGS
Who pays themselves 1000x employees SH*TBAGS DO
SHITBAGS ALSO LIE ABOUT THE FOOD…BEING SUED MAY FOCUS YOU ON
TAKING CARE OF EMPLOYEES…..MONTY IS A SH*TBAG AND SO IS ELLS
COMPLETE SH*TBAGS

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