Charter Communications Corporate Office

Charter Communications Corporate Office Address

Charter Communications, Inc.
400 Atlantic St 10th Floor
Stamford, CT 06901

Contact Charter Communications

Phone Number: (203) 905-7801
Fax Number: N/A
Email: Email Charter Communications


CEO: Thomas M. Rutledge
CFO: Christopher L. Winfrey
COO: John Bickham

Charter Communications History

Charter Communications was incorporated in Delaware in 1993.  The company initially grew mostly through acquisitions.

By 1998, Charter was serving over 1 million customers.  By 2002, that number grew to 6.8 million.

The company went public in 1999 after acquiring 10 companies in the previous year.

In 2005, four former executives were indicted for inflating subscriber base numbers.

In 2009, the company filed for Chapter 11 bankruptcy.  The company emerged from bankruptcy late the same year after dropping $8 billion in debt from their books.

In 2010, Paul Allen resigned from his chairman position.  The company also signed an agreement to provide content via TiVo.

In 2012, the company headquarters were relocated from Town and Country, Missouri to Stamford, Connecticut.

Charter Communications currently provides cable television, high speed internet and phone service to over 5 million Americans in 25 states.  It is the 4th largest cable provider by revenue.

{ 2 comments… read them below or add one }

Nick Holloway April 19, 2016 at 8:07 pm

To Geoff Boytos VP of Marketing Charter Communications

Having just received your marketing letter, I was amazed to see that you touted one of the benefits of Spectrum Voice as providing location information to 9-1-1 in the event of an emergency call. While this may be true, it is not a feature limited to Specturm Voice. In fact, it is available on all landlines across the nation regardless of provider.

In my view, this type of statement lowers Charter’s credibility by coming across as being less than perfectly honest. Business integrity in your industry needs to be increased, rather than constantly trying to find new ways to trick customers into purchasing your products.

Please adjust your messaging appropriately.


John Kahler March 31, 2016 at 11:57 am

To Geoff Boytos VP of Marketing Charter Communications

I have been a customer off and on of Charter Cable for both TV service and Internet for many years. Recently in 2012 I reestablished my account for Television and Internet. About 2 years ago I turned off my cable TV service and returned all of my charter TV boxes but I kept my Internet service going with Charter. About a year ago I received a direct mail notice of a new service called Spectrum TV Stream that was geared towards customers like myself who still had computer internet service with Charter.
The service intrigued me and I decided to sign up. I had tried another service called Sling TV and was extremely disappointed that the connection was constantly freezing and the sound was out of sync continually making the service un-watchable. I cancelled the service but decided a few months later to give them another chance believing that maybe it was just growing pains that come with a new service. However when I reconnected with Sling TV I found they had not upgraded their service and had all of the same problems. I cancelled again. When I saw your (Charter) mail notice about Spectrum TV stream I gave it a try and found that after a few hiccups the first 48 hours the service was adequate and have continued until this day.
My only quirk with Spectrum Stream TV is that there should be a choice for the customer in other words give the customer a list of channels, an amount of channels for a set price and let them individually go online and select what they want to view. Then if you want a news package give the customer all of the News channels for an extra set price. The same could be set for Sports and give the local sports teams channels available to customers in their own cities. I live in Los Angeles I can’t watch the L.A. Dodgers because of the ongoing feud with Time Warner and the rest of the TV world.
I have noticed recently that Charter has added a few channels here and there to the lineup Lifetime & TBS to name a few. But since this service is web based the customer should be able to select their own channels they want. The first reason after cost for cable cord cutters is paying for channels they don’t want and will never watch. I have some of those on the new Spectrum TV stream. The customer would be happier and you would get many new customers if you found a way to do this. I myself want more news CNN, Fox News , etal at the moment the only news channel you offer is CSPAN which I am very happy I get but it could be advantageous to add a News Plus for say $7 more and have all the NEWS Stations available and let the customer go to your website and select ten they want. The same for Sports give the customer the option to watch the Dodgers and Kings or maybe the RAMS NFL for a set fee. It would also be great to have an on-demand option


Leave a Comment

Want to make sure Charter Communications sees your comment or complaint?

Share your experience to get more attention.

Previous post:

Next post: