Casey’s General Stores Corporate Office

Casey's General Store Corporate Office Address

Casey's General Store
1 Convenience Blvd.
Ankeny, IA 50021

Contact Casey's General Store

Phone Number: (515) 965-6100
Fax Number: (515) 965-6160
Website: http://www.caseys.com
Email: Email Casey's General Store

Executives

CEO: Robert Myers
CFO: Brian Johnson
COO: Terry Handley

Casey's General Store History

Casey’s General Stores began in 1959 when Donald Lamberti leased a service station from his father in Des Moines, Iowa. After operating it for nine years, he purchased a service station in nearby Boone, Iowa and named it Casey’s after the friend that gave him the tip on the sale.

This location was a success, and Lamberti began to buy more stores in small towns of less than 5,000 people.

In 1970 Casey’s had 118 stores and opened its first warehouse.

In 1982 the company opened a distribution center, and in 1983 began publicly trading on the New York Stock Exchange.

In 1996 Casey’s opened it’s one-thousandth store and exceeded $1 billion in sales.

In 2010 the company expanded to Oklahoma, in 2011 to Arkansas, in 2012 in Kentucky, and to North Dakota in 2013.

Today Casey’s General Store is a chain of 1,700 convenience stores in Iowa, Illinois, Indiana, Missouri, South Dakota, North Dakota, Minnesota, Kansas, Nebraska, Oklahoma, Wisconsin, and Arkansas.  Casey’s has 14,500 employees and had $2.8 billion in revenue in 2012.

{ 38 comments… read them below or add one }

jennifer b June 21, 2015 at 2:36 pm

I am writing this because there seriously needs to be a lot of things fixed with the store in canton mo. I have put off writing this for several months now but just cant do it anymore. First im so sick and tired of going in to this store and them not have the products that should be in the store iced coffee, cold coffee, soda , topping for pizza ect. i know that this store gets truck friday and sure enough its not there that night or if something is got on friday its gone by Saturday or sunday. this has been happening for at least 2 months and is just so unacceptable and unbelievable. I cant even get the topping on a pizza i want. how is this good business? I have also went in got a cold coffee and on my way to work took a drink of it and it was so spoiled i wanted to throw up. I talk to the store and never got an apology or even another free cup for this just a “oh ok”. when i go in to this store there is always employees yelling about others business. the manager brenda talks about not only other employees but customers in public so that everyone can hear. this is one of the most inappropriate things of a manager ever. i was also in the store about 2 weeks ago when an employee was making something on the sub side with a costumer standing there the manager brenda came over told him he had make it wrong and threw it in the trash yelling about it needed to be made by the book. she then looked and asked the customer if they needed something she replied that what she just thrown in the trash was her order. Brenda then said if she wanted to wait for him to cut some more stuff that he could redo it for her. the costumer said that there was nothing wrong with it and she was not waiting and wouldnt be coming back. now i think there is something here she didn’t even ask if it was for her she just started yelling and tossed it. I then being so disgusted with her actions put my stuff down and walked out as well. I never see her doing anything but yelling at people to do stuff and never helping even if they are very busy she will be standing outside smoking or on the phone. She was recently gone for 2 months and the employees were visibly happier and now that shes back they all seem miserable again. she has a worse attitude now than she did before she left. I never want to go in when she is there the employees and customers are miserable and i have had several people tell me they will not go there because of her. This is sad. i was there the other day getting a few things about 8 and was talking to the cashier about some lottery when she came up pushed her to the side and told her to go mop. she then looked at me and said well witch ones do you want very rude like i was taking up her time. I was literally in the middle of a conversation with the other girl when she came over. I was so put off by this i walked out without anything and went to another place. i have seen the employees work hard for there jobs but are under constant threat of losing there job. there are so many people that have come and gone from that store because of her and its shameful something needs to be done about this. I know that alot of the employees that are there a to afraid to say anything and say they wouldnt know who to talk to if they did. There have been some in the past that have and have been fired because of it. this store needs to get its act together quick and the manger need to stop threatening everyone be nice and a team player she encourages no team and no effort into this store i dont know why she is still there at all. Im getting tired of this store not having what they should. I love the products and food but don’t want to even go in anymore. I will be posting this and sending this this everywhere i can till i get some kind of answer or response. Thank you.

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Annette Wagner June 18, 2015 at 1:23 pm

I have heard you have been looking for property in North Sioux City, South Dakota did you know the Ike’s bingo hall is for sale. There is 4.7 acres street access on three sides. If interested you can contact our president Jeffery Myers

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Buyer beware June 17, 2015 at 9:24 pm

Monday afternoon on June 15,2015 I went to Goodland, Ind. Casey’s for a soda. When I walked in the manager said to the assistant manager, Oh great! Just what we need, another customer to wait on. She went on to say that she was tired and tired of customer’s. She also said she wished she could just lock the doors. I will never go in there again!!!!! I will drive out of town from now on if I need gas or anything else. I will start going to Family Express and give them my business!!!!! This type of behavior has been going on way too long. This situation needs to be resolved by corporate. All of the people in Goodland should go elsewhere.

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Kelly Smith June 3, 2015 at 1:11 am

This is not an easy message to write. Now that I’ve calmed down I will tell you about a Casey’s Store I will never go to again.. I took my son to work on 06-02-15 and stopped at Casey’s on Ave G in Fort Madison Iowa to get gas .. I had pulled up to the pumps and tried to get gas ,didn’t know at 10 pm at night you had to prepay . I had put the pump handle in and was trying to pump gas when the cashier told me to prepay in side or use a credit card . I was at the pump with the handicap sticker on it and i told the guy I needed help He ( THE EMPLOYEE J. J. was on the name tag ) once again told me I had to come in and pay or use a credit card ..I’v just had knee replacement surgery and had to use my walking device to walk in side prepay the pump. That was my first trip. HE ( employee J.J.) didn’t prepay my pump but ok ‘d the pump . Thinking it was prepayed I pumped gas .Not knowing He ( J.J.) didn’t prepay it I went over what I was going to spend.. Once again I had to walk across the lot and pay even more .. This employee was rude and if you not going to help any person with a handicap who ask’s for help remove the handicap sticker off the pumps..I will not go to that store EVER again.. Thank you for listening..

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Moore May 28, 2015 at 11:18 am

If your workers can’t read a id then they should be fired!! If they can’t tell the difference between a 17 year old and a 33 year old they should be fired. If I find out your selling my information off my id without my permission expect A lawsuit!!!

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sick ex employee May 14, 2015 at 2:47 pm

I really enjoyed working at Casey unfortunately I got fired because I got sick I called in and told the manager what was going on called everyday even when I was not suppose to work my husband took my doctors note by the store and I was released after missing three work days I was released to go back to work with another doctors note and that same day got a letter of separation that’s how caseys works well you guys suck and you got rude mouthy people in management and I’m telling every one in my town to stop going no I want do that but I am angry and upset

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Steve akins April 8, 2015 at 11:05 am

I was at a Caseys in Fort Dodge Iowa and due to their parking lot at their gas pumps I broke my ankel and iv only had one call from the manager. And nothing else iv tryed to call the main office with no response

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me March 12, 2015 at 7:08 pm

I have been working for Caseys for a little over two years & have made my way to an assistant position. Usually love my job but lately the store manager has been piling some of her usual work on me & expecting me to work up to 14 sometimes even 18 hour shifts. I dont believe its my job to work a double, as a matter of fact i dont think i can legally work that long esp with no more then 30 min of a break in the whole shift. Could you please remind your store managers of the legal amount of hours someone can work in one shift & please inform them that the store manager should have to work the double sometimes (not just the assistants)? Thank you

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wendy a sjogren February 6, 2015 at 4:08 pm

Yes I have called yaws office numerous times in the last couple of weeks to find out about my w2,,,I worked at the Casey’s in Lester prairie ,,,but every time I have called I have been sent to a voice mail and I have left message after message and have not had anyone return my call or email or anything ,,,,So now you will be hearing from my attorney because I am tired of yaw giving me the run around . All I want is my w2 and I am entitled to that ,,so I am contacting my attorney about this matter . Thanks wendy sjogren….

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Sharron February 1, 2015 at 6:48 pm

Where do you find these nasty rude people you hire . How the hell are you going to charge me for a pizza get it wrong then not want to make me the right one cuz you think I’m not a nice person why would a manger have to tell you to just make my pizza an then you go in the back an talk about me class act people what a joke sad thing nothing will ever be done about the way your customers are treated which that’s okay there’s enough other stores in this town to spend my money at I will never spend a dime in caseys again

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Jason March 31, 2015 at 4:01 pm

I was just at store #2342 3105 west ave Burlington iowa 14:51 pm Cashier and store mgr!!! Wow What uneducated rude employees. Stop there every tues but never again!! Not that it will hurt business but it will hurt bonus at the end of the year! $75 monthly not a lot of spend but over a year it makes a difference. Correction officers attutudes are probably better to inmates then these two part time state funded, only working to keep their state funded benefits secure!!

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joe December 27, 2014 at 9:26 am

why is gas so high in Nichols iowa @212 a gallon I can drive 7 miles get it for 199 our store has been slow on lowering price

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Frankie November 10, 2014 at 10:36 am

Manager, Carol Peters at store 2894 is absolute disgrace to the wonderful town of Indianola. She yells at customers, throws things, talks about employees and customers to other employees and customers. If her car is in the parking lot I refuse, along with other customers, to stop there and will take my business elsewhere. Carol Peters is a horrible mean person if if Casey’s knows what is best for them they will get her out of Casey’s and out of our fine town.

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alexandra atkinson October 18, 2014 at 10:46 am

I was the 2nd asstiant manger at Casey’s in Park Rapids,MN I feel I was fired wrongfully I had a customer complained about me putting 1 walking dead ticket aside to buy after work. I have never once had a write up or corrention action I asked Crutiss a couple months ago if I can put a ticket aside and pay for it when I get off duty and he said yes just don’t buy it on duty so when I clocked out I bought it and Curtiss even sold it to me. I would not have put that walking dead ticket aside if he told me that we are not supose to do that
. The policy states can not play or buy on duty I didnt play or buy on duty.I feel i should have gotten a write up, not fired I put my heart and soul into working there When they brought me into the office Heidi and Curtiss and told me that I was fired they said we are gonna make an example out of this . I was a very good employee never once had any complaints about me always was on time never called in.

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Jimmy Smith October 15, 2014 at 11:13 am

I worked at the casey’s in Harrison Arkansas for a week. I started on the first Saturday morning that they opened and got paid a little over $40.00 for that day. My next day to work was Monday at 12:00 am – 8:00 am and Tues.,wed. Fri.and sat. morning with the same time and I worked every day all my hours and was only paid $9.53 for all of my hours worked from mon.- sat. And that was in Sept.of 2014. And to add to that I was griped at every day about things that I was never showed or trained how to do so I quit

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former employee store 2608 September 2, 2014 at 10:02 am

After reading some of these posts, I’m definitely not surprised. Seems like caseys corporate has some problems which in my opinion works it way down to shitty store management and even shittier employees working for these stores!

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Jeanie August 17, 2014 at 4:33 pm

I worked for Casey’s in Ashland MO for almost 5 months with no problem! Then Thursday I was in the kitchen cutting peppers when another employee came in yelling at me and discriminating me for my disability! She told me that if I can’t do the requirement for the job than I should just go home and stick to the disability checks! I told the manager and she said she would take care of it Monday! Considering I would have to work with this girl all weekend I quit! They should have talked to her as soon as something was said! Unfortunately whether these are read or not I have to contact disability and have them find me a lawyer for discrimination on that Casey’s! Maybe now they will start taking care of the good hard working employees whether disabled or not and not the bullies who think their shit don’t stink!

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Flo cose August 2, 2014 at 1:02 am

I called tonite at 6:09 pm to get a large half pepperoni half cheese pizza for my grandkids . I was told45 minutes which I said really? That’s sad but I guess we will have to take it. I came 50 minutes later and was told it would be ten minutes longer. Its 6:59 I have no pizza yet.ni am sitting here waiting. The employees were talking abouty comment when I walked in. The manager Kathy is here working. The Hancock county races are going on right now in Britt and the store is not busy. I am tired of the service and rudeness and the ridiculous wait . its Britt Iowa . and how are you ever going to accomadate hobo days. I am not coming back here until I receive apology and get better setvic e

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Katy July 15, 2014 at 10:49 pm

My name is Katy I was recently fired from the prairie Du Chien WI store due to me being sick I feel I was wrongfully fired and they didn’t even tell me I was fired I will be speaking to a lawyer about this because I was sick and the manager was mad because she had to cover my shift and miss out on home activitys no offence but it was her job to cover my shift as a manager this is bull I had put in my two weeks three days ago was seriously sick got sent home by the other person that was working the manager had to come in and I GOT FIRED OVER THIS seriously and I tried to ask her about why she fired me over this and she won’t tell me cause she has no excuse the manager is chas at store 3295 and this is not the first time this has happened another member of my family had to quit because she was sick and nobody would cover her this store is crap and I’m going to be telling anyone that wants to apply here not to cause they will get screwed over

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Janet Browning June 29, 2014 at 10:36 am

To whom it concerns. I am the mayor of Farmington, Iowa. Your store numbered 2592 is located in our town. Recently I have received multiple complaints regarding your store and the extreme temperature you keep the store. I personally regular this store on a daily basis and have worried about your employees, mainly the ladies that are expecting. If you have any questions regarding the complaints I have received feel free to contact me at city hall 319-878-3711 or 641-680-0168. Thano you for your time.

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nvm June 29, 2014 at 6:28 am

So the manager of Slater caseys beat my dog with his fists the other day. I took her to the doctor, she has black eye and cuts, she cant even swallow. Oh yeah I believe he is a felon to. So anyway I told him I have medical bills and he looked at me like i was insane. Its ok though, I got a lawyer and I am suing him. I wonder how caseys will like that. temper, temper…

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gail hill June 1, 2014 at 9:39 pm

I have several complaints about an employee that works at the hill City Casey general storeher name is Alicia lang she doesn’t show any respect towards the customers she is very rude not friendly she definitely needs to be checked out sorry for the complaints Thanks Gail

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Susan May 27, 2014 at 12:06 pm

I go to the Caseys in Mooresville Indiana on Brid everyday they have the rudest employee . she is a heavyweight girl with black hair I’m not sure of her name but because of her I will never return to that store. Rikers gas station is down the street I will go there. I have told the manager about her contact and it’s ridiculous that its not changed. I have talked to other customers and they all feel the same. something needs to be done about her I’m pretty sure the manager’s name is Aaron and this girl is her assistant.

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unanimously May 23, 2014 at 3:29 am

My boss Angie was the most unprofessional human being you could ever meet she gossips about her employees and theres no sense of confidentiality everyone knows your buissness if you work there. She has no communication and expects you to be a mind reader. She promised ne a full time position after I got off maternity leave which I came back two weeks early from and then cut my hours. She wonders why I started calling in alot….she is judgemental about everything. Needless to say be careful northplatte future mployees

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Tee May 21, 2014 at 5:37 pm

Just would like to put it out there that the Casey’s in Auxvasse has a manager named Bobbie. An employee found marijuana in the bathroom and called her. She told her she was going to call the cops and the manager “Bobbie” told her not to, and that she was going to call them herself the following day. Just hide it in my office and I will take care of it…..hmmmmmmmm Nothing more was said about it. The employee that found it was Jarika and no longer has a job there…I to have been let go due to my complaints of others allowed to get away with doing nothing. She said my complaining has become a pattern…well yes, yes it has as she does nothing to resolve things.

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Alexandria May 12, 2014 at 11:51 am

The Minooka il store 1979 fired me because my child was in the hospital and I tried calling off before I even took him in. The manager told me that it wasn’t her problem and I needed to figure it out myself. so then at 11pm I took my five month old to the hospital because he had stopped breathing and had to no call no show because I worked at 3am and no one was there. Did I mention that my son is the old second assistants child? Not just that but they brought him back after he quit and are talking about making him the second assistant again? its just sad that they care so little about their employees to put them into a situation like that. I loved my job and I always covered for everyone but when I need help no one helps not even management. when I try to contact corporate to talk to them they don’t answer or I get disconnected. And as a single mother of two i didn’t get my annual raise until almost 2 years of employment

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corey April 14, 2014 at 9:59 am

My wife children and myself was in a Casey’s store in Atlantic iowa around 2pm sunday april 14th 2014 and the fowl cursing language that was coming from one of the workers was very disturbing another employee had told the young man to watch his language because of kids being in the store and the employee had gotten irate with the her and his language got worse I took my kids out of there I will never shop at that location again

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crystal kuehl April 13, 2014 at 6:17 pm

all I can say is liked my job but couldn’t deal with underhanded acts of management and some employees sorry they feel its ok to treat their employees like nothing its a shame

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crystal kuehl April 14, 2014 at 8:26 am

I know they don’t care but if they did maybe they would get workers who would care and stay longer then 5 minutes some one needs to clean up the morals and acts of the employees of all stations of casey store you don’t care but it will start effecting your small town stores I think it already has!

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cheryl March 9, 2014 at 3:41 pm

my daughter and i were in the store the other day when i overheard a brightly red haired employee conversing with two gentlemen about smoking pot..my daughter is 5 years old and i dont appreciate having to shield her from this kind of talk in a public store. im not sure if this is the exact store but the cashiers name was shelby..she was kind other then the nasty language..im afraid i cant support a buisness that doesnt portray good values to our youth

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Deb Andorf March 8, 2014 at 2:01 am

I went to work today. I started my job then I was asked to come to the office. When I got there my manager was there along with the new kitchen supervisor. The kitchen supervisor wanted to know why I made 5 buckets of dough. I told her that she put up a note on the cooler door saying: ” Monday-Thursday 4 buckets of dough and Friday – Sunday 8 buckets of dough per shift. ” last night was Thursday so I made 4 buckets. She started telling me that I worked there longer than her and I should of known better. I told her that I didn’t know if you changed it. But it reads 4 buckets. She started yelling at me and so did the manager about me writing down on the production sheet that I made 2 slices of pizza alright I made a bo-bo it should of been 12 slices instead of 2 pizza. Oops. And why didn’t I chart the noon production. Because they need to. I said why do I have to do their work. Only 1 person don’t write it down. I finally said I have to get busy or I will get behind. So I went to work. They kept yelling at me. Finally my manager came out and said I had 2 choices come back and talk to us or she will write me up. I told her to write me up. It should of stopped there. So I kept on working . Pretty soon it started again. I said I had enough took of my apron off grabbed my coat, checked out and left. Supervisor chased me out to my car yelling still. I turned around and told to leave me alone. I got in my car. I was thinking to myself they was harassing me. Why didn’t they just stop. Over a bunch of stupid things. I asked for a transfer on Tuesday manager told me NO! You’re not going to get one and I might as well quit. I blow it off and thought that was weird. Now I know why they was going to gang up on me. I loved working for Caseys in Reinbeck very good people to work with except 2. They are just mean

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Mary February 26, 2014 at 1:21 pm

Let’s face this fact as well. Casey’s General Stores are already known for their negligence in not attending to customer complaints and employees issues. So we already know the game you are trying to play!!!!!

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Mary February 25, 2014 at 4:47 pm

District Manager Desi that is locally at North Liberty Store # 1816-734-2541 needs to be terminated immediately. Wrongfully firing look some things up people or go back to business management school!!!!!!!!! Desi was reported for treating an applicant wrong that she had the manager if the store call. Desi wanted her to come ASAP for interview. This applicant was willing to do so made it within the same weekend Desi requested her manager to call her. The applicant rushed up there had one interview and waited for Desi. Desi never showed up this applicant lived two hours away. Absolutely shameful!!! Desi should have been fired then that is no way to represent your company in her position. And besides that never showed for her own interview!!!!! That’s grounds for not hiring the applicant on the stop if they did that!!!!!! Desi is a horrible district manager!!!!! Rude, disrespectful, not effecient, late, not trust worthy, doesn’t know her job, she abuses her employees, not supportive. She is nothing you are to be to carry that position. Casey’s General Store should be sick to their stomach ashamed of there selves!!!!!!!!!!!!

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Mary February 25, 2014 at 4:11 pm

I will make sure and others that Casey’s general stores will go under if they don’t get their act straight. Our lawyers know we have guaranteed court cases before we even step into court. You serve watered down gas to people. You participate in hy-vee’s fuel saver but are charging everyone an extra dollar every time they use their card. So in return they are saving nothing and being cheated on that aspect by this corporation as well as many others. If u want to work in a fair go by the the policies and procedures and non discrimatory business. DO NOT BE EMPLOYED BY CASEYS GENERAL STORES ANYWHERE!!!!!!!!! THIS IS NOT A BUSINESS YOU CAN TRUST!!!!!!!!!!!!!!!!

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Mary February 25, 2014 at 1:07 pm

Casey’s had better get it together and quick! Learn how to treat employees and respect them. Maybe the corporate office it’s self should read over their own hand book and policies. Or they can just wait until they are in court getting sued!!!! Lawyers are being contacted and are being made aware of situations and the labor board!! Right now you have two guaranteed law suits coming your way. So I would be real careful and think about how you are suppost to run a business by procedures!!! I will be in contact more and more until situations get resolved correctly! Or you can wait for our lawyers!! Casey’s can lay in the bad business bed that they make or get sued or they can not have a business period! Casey,s choice ! And in case u haven’t heard racial profiling is illegal to. I am so discusted and ashamed of this company it doesn’t deserve to exist or me making any money period!!!!! You all should be out of a job!!!!!!!

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Alissa Todd February 22, 2014 at 11:59 am

I am really disappointed in Caseys. As a former employer of Casey’s this tax season I had been waiting and waiting for a physical form of my W2 in the mail. And it never came. When i called my old manager she was rude to me and kept telling me that i had to go online and print it off. To my understanding, it is against the law to not send out a physical form in the mail. I had asked her well arent we supposed to get one in the mail and she said ya sure. I then told her i did not remember my password and username for the caseys online site and she proceeded to tell me that she doesnt keep any of that information for the site and then i had to figure it out on my own. Not only was she rude but when she was trying to tell me the website to go to, she said it so fast that i couldnt write it down in time. When i asked her to repeat what she had said she sounded annoyed then repeated. It took me 3 days after to figure out my online information. And the only way i could access my online W2 is if i selected the option to receive online w2′s from now on from Casey’s corp. When i selected no, it kicked me off the site. so i had to select yes. I figured since i no longer work there it wouldnt matter. Its been 3 weeks or so and there has not been a physical one in the mail for my own safe keeping. I dont know what i need to do to file a complaint of sorts, but i can assure you that i will be talking with a lawyer.

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Stuart Oliver November 19, 2013 at 9:49 am

Your company is difficult to get in contact with. I am looking for long term care ins. and it took me over 15 minutes to find a corporate tel #.
When I called I got an operator with a bad attitude. She transferred me to Breanna and Breanna gave me a # of an agency an hour plus away from where i live. At least Breanna was helpful. She was sorry of course. That is the new theme song of corporate America “sorry!” If it this much trouble to try to do business with you what must it be like to file a claim?

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crystal kuehl April 20, 2014 at 2:24 pm

I think this is a waste of time writing on here I don’t think theres anyone out there reading these !!!!!!!!!!!!!!!!!!!!!!!!!!

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