Cafe Rio Corporate Office - Corporate Offices & Headquarters

Cafe Rio Corporate Office

Cafe Rio Corporate Office Address

Cafe Rio, Inc.
2825 East Cottonwood Parkway Suite 360
Salt Lake City, Utah 84121

Contact Cafe Rio

Phone Number: (801) 930-6000
Fax Number: (801) 930-6090
Website: https://www.caferio.com/
Email: Email Cafe Rio

Executives

CEO: Dave Gagnon
CFO: Steve Vaughan
COO:

Cafe Rio History

Cafe Rio was founded in 1997 in St. George, Utah, by Steve and Tricia Stanley. The company operates a chain of Mexican inspired food.

In 2004, the company was purchased by a group of individuals and Apax Partners. In  2004, the company had 6 locations. Today, Cafe Rio has more than 100 locations in 12 states. Each location offers new recipes inspired by food from Southern Texas and Mexico. Food is made at each location from scratch, with red chili’s imported from Mexico and green chilies from Hatch, New Mexico.

Cafe Rio has won nearly a dozen awards, including the Best of City Search in 2005, 2006, and 2007, as well as winning Best Burrito award from City Weekly in 2004, 2005, and 2007.

{ 4 comments… read them below or add one }

Melissa Atkinson June 23, 2017 at 8:08 pm

My family have been always been loyal costomers at Cafe Rio. We go almost weekly. But I have to to say that in the past few months we have been very disappointed in it. We usually order to go and eat at home and about 80% of the time the order is wrong or they forget to give us what we ordered. We usually have to drive back or deal with it. I would say in the last couple months we have had our orders screwed up 4-5 times! They will forget to give us dressing we ordered. Recover acdofferent meat than ordered. Quesadillas were corn not flour one time so kids wouldn’t eat them. We normally try and check to make sure it’s all there. Last week my salad was supposed to have NO beans but instead had extra. So I couldn’t even eat it and did not want to drive back to correct it. Not convenient. We have been so disappoint that we may stop going there, but our kids like to go so I keep hoping it will get better. When I do go back and ask for refun the manager has told us they cannot do that for us. I found that to be very poor in costumer service.

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jane green March 21, 2017 at 8:21 pm

I went to the cafe rio in bountiful 234 S 500 W i originally want a steak burrito which they told me they were out of steak so my husband and i ordered pork instead and a nino quesadilla for my 4 year old. As i ordered i noticed the food station was horrible there was food all over the place which wouldn’t have been so bad except that they weren’t changing the containers they were bringing the bags of sauce up front pouring them in including the black beans which really grossed me out i told them what i had as i payed i saw them brink the nino quesadilla over but when i got home it was not in my bag which made me mad because now i have my 4 year old crying because he didn’t have anything to eat i have never had such a bad experience as i had at this one

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Sylvia Greiss March 16, 2017 at 8:49 pm

The gym I called was ” La fitness ” queens location
That was the first time I had someone laugh at me for asking about part time jobs. I am shocked and this whole queens location need to know what customer service is all about because clearly they have the wrong people answering phones where potential customers and people have basic questions thinking it’s simple to answer them. Yet I was insulted and mocked, as an Egyptian American I can not let this go without a lesson for everyone that made my experience of asking about a job such a horrible one.

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Sylvia Greiss March 16, 2017 at 8:44 pm

I called to ask for a job. The person so called customer service representative laughed at my question. Now I thankGod I see what kind of people work there and no thank you I wouldn’t want to be there work there or workout there because I believe everyone should be treated with dignity and respect despite anything. And lesson about customer service : it’s not about U and ur lil ego. It’s putting that aside and doing ur job and answering simple questions ! Wow not so hard to do right. Anyway learned a lot from today’s experience and I look forward to seeing how this location handles the worst customer service situation I had to face today. Let’s learn to be decent people.

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