Bonefish Grill Corporate Office - COHQ

Bonefish Grill Corporate Office

How would you rate your experience with Bonefish Grill ?

[Total: 7    Average: 2.3/5]

Bonefish Grill Corporate Office Address

Bonefish Grill, Inc.
2202 N. West Shore Blvd., 5th floor
Tampa, Florida 33607

Contact Bonefish Grill

Phone Number: (813) 282-1225
Fax Number: (813) 286-2247
Email: Email Bonefish Grill


Date Founded:
Founding Location:
Number of Employees:


CEO: Gregg D. Scarlett
CFO: Tim Curci
COO: Elizabeth A. Smith Esq.

Bonefish Grill History

Bonefish Grill was founded by Chris Parker and Tim Curci in January of 2000. The company has headquarters in Tampa Bay, Florida, and currently has more than 158 locations in 34 states. Bonefish Grill offers American style seafood in a casual dining experience. The company offers mainly wood grilled fish and has a wide variety of specialty- type mixed drinks.  Bonefish Grill also offers a gluten-free dining experience.

The typical Bonefish Grill restaurant is only open for dinner, although some locations are open for weekend brunch. Although the company is considering offering a lunchtime menu, at this time they are using only a few locations for a pilot program.

Bonefish Grill was purchased by Bloomin’ Brands in 2001 when the company had only 3 locations. By 2006, the company had 100 locations.

{ 12 comments… read them below or add one }

claudia December 17, 2017 at 9:19 am

I visited the location in Henderson Blvd & honestly it was the absolute worse dining experience we’ve had. We were there to celebrate my fathers birthday, It was my parents, my husband and I. To start the waiter had some horrible attitude, even though we asked, he did not mention the specials, did not offer recommendations, nothing. we ordered calamari to start & it was so salty none of us could eat it- besides the point that they were dime size and maybe like 15 count. so we asked the waiter to take it back & he was not happy at all. when he took our food order my father, with limited english, asked for one thing only-crab rice & the waiter had such a horrible attitude towards my father that it was uncomfortable. the food came & the mashed potatoes in 2 of the plates was so salty we could not eat it, once again, i told the waiter & he had such a bad attitude, that he didn’t even offer to bring something else,so i asked for fries, my mothers fish had sauce over it even that tough we requested no sauce, by then we were so uncomfortable that she didn’t want to say anything. never came by the table to ask how the food was. The waiter knew my father only wanted to eat the crab rice, & when the food came it was such a miserable amount on the plates that it was a ripoff. I saw another waiter bring the same rice to someone eating at the bar & it was full! ours – each- had a tablespoon max- same for my mothers jazmin rice, it was pitiful. To top off the experience, the waiter dumped the full glass of water on my father! his pants were completely drenched (we had to go home so he could change) & honestly we all saw what happened & it was intentionally, it was not an accident at all. That waiter had such a bad attitude that you could see it clearly. The waiter then places the olive oil plate full behind my husbands head! i was so terrified! Manager offered free banging shrimp & said she could not refund our dinner. All Im asking for is a complete refund.


Mr Dieter Hinkelmann October 11, 2017 at 12:00 pm

Why has bonefish become so difficult to use. Bonefish website no longer has a login access, only advertising, menus, join and get emails. The contact email is no good, it came back not deliverable. I called the number above it rings, goes click click and hangs up. I googled to log in and took me to a different page, but it does not like my log in, I clicked on send via m email, 3 hours went by and no emails not even in spam.

Is Bonefish going bankrupt? Seems there is no way to get in touch with no one at all.


william gardner July 22, 2017 at 10:09 am

I was shocked to find out Kelly from Brandon was fired for something she didn’t do. I’ve know her for ten years and is the most honest worker. In fact I tried to talk her into management. she came to Brandon with high recommendations from all her superiors in NJ. The proprietor needs sensitivity training and to be disciplined. He didn’t give a damn about anything just thru her out in front of her customers. I hope she files hassasment charges against the company and him. I would highly recommend someone from corporate to set up a meeting between the two and put her back to work. This person I understand has had other problems with workers. You don’t need this to get out to the public.


Taryn Hemingway July 19, 2017 at 10:02 am

Bonefish Grill
Server Ben
Time after 6pm

Dear Sir or Madam:

My client wanted to take me to a nice place for dinner. One of the ladies from the park where we live had gone the might before. She was bragging on the food and the bang, bang Shrimp.

So we went. We sat a long time because their was a big party ahead of us. Thank God for the bread and the chowder we shared.

The downward spiral started with the watered down tea. It must have been warm tea. Finally dinner arrived. Ms. Morin’s food was not done. It was returned to the kitchen. When it was brought back I was almost finished with dinner. Which made Ms. Morin want to rush. The food still was not right. She said I’ll take it home a doctor it up some.

We misplaced Ms. Morin’s receipt. The name on the credit card was Gertrude Morin. For a price of 60.00. The date was 5/28. I had the Sirloin and crab Cakes. Which was not good either. Ms. Morin had the Haddock special. I was just not good at all.

Ms. Morin has a good appetite. We rarely run cross anything she does not like. She’s always happy go lucky and cheerful. Not about this. This was Very, Very bad.

I felt that I should let you know about this in case you had a lot of complaints.

Sorry I didn’t tip the waiter our usual fee. We were just so disappointed in the meal. We took it out him.

Taryn Hemingway
tarwaysin at


Marsha W. June 17, 2017 at 9:05 am

Good morning,
We dined at your Trinity, FL location last night to celebrate our son’s 23rd birthday. I’m writing to you about a concern about our experience last night. The more I think about our experience the more I realize something was terribly off with our experience. With enjoying one of the appetizers we ordered, the sausy shrimp my husband felt a sharp object in his mouth. He examined what was in his mouth and it was a small triangle object of either very hard plastic or glass about an 1.5″ in length and it punctured his tongue slightly. We immediately motioned for our waitress and she came to our table. She indicated she would get a new appetizer and also let the manager know. About 10-15 minutes later the manager came over, apologetic however not sincere. It seemed as if she was busy. We were still very flabbergasted by what the object was and she told us “I believe you”. We were not trying to debate whether there was a object or not in the food, we were trying to come to a conclusion of what it was and how it got in the food. Needless to say, by the managers tone and demeanor she did nothing to truly express that she cared about our experience nor that she wanted to make sure no one else was affected by the issue I.e. Checking the kitchen to see why the object was in our food and if it was in anyone else’s. She did take the appetizer off our bill but I think that was the minimal she could have done to rectify the issue. There were other issues with our meal but this was the biggest concern. I wanted to let you know that your restaurant is being ran this way. And this is how issues and customers are being treated. We have lived in this area for 14 years and have seen a decline in attendance at this location. This would be a big indicator is who is managing the ship.


Marsha Walders


Ronald Bartholomew June 16, 2017 at 12:04 pm

After receiving 2 email flyers promoting Cold Water Lobster Tail, two sides, choice of salad and choice of dessert for $17.90, I called and made reservations for a party of four at 6:30 PM on June 15, 2017. I contacted another couple and they and my wife and I went to your Harbison Blvd, Columbia, SC store. We all ordered the special and were informed a few minutes later by our server that there was NO Cold Water Lobster Tails. I obviously was extremely disappointed and very embarrassed for making a big deal to our friends about a meal they could not get.


Steve bulmer April 27, 2017 at 7:00 pm

Orlando Bonefish Grill on Semoran Blvd .Service was good little slow but the problem is the manager who lacks the passion to assist and help his staff ,I did not like your new martini after 20 minutes some guy in casual clothes no name tag is questioning me about the drink,I thought he was a patron.He takes my drink away to get something else he recommended.30 minutes later the drink comes wasn’t bad but it wasn’t what he ordered .He may need a trip back to charm school ,also when we sat down I ask the server about the 5.00 martini offer that was sent by Bonefish she said there was no offer like that per her manager ,there was I have the AD on my lap top.I use to really enjoy dinner at Bonefish,not sure now.


Donna Grassman April 19, 2017 at 9:10 pm

I am a huge fan of Bonefish. Tonight we went there with my father in law and my sister in law as well as my husband and myself. Our server came over and went to take our bread plates and she spilled wine all over myself and my husband and our half of the table. All the server did was bring kitchen towels from the kitchen. She never offered to change the paper on our table or allow us to speak to he manager. I kept looking and never saw the manger during our entire visit. This ruined my evening, I had to sit there cold with wine on my arm and body of my tunic and my husband had wine on the side of his shorts and in inseam area. The server never offer a discount or to pay to have anything cleaned. I just didn’t feel like she was concerned or cared how we felt.


Paul Aleksinas March 20, 2017 at 11:30 am

On March 19, 2017 I had dinner at Bonefish Grill in Vero Beach Fl and was shocked to see a family (father and son) dressed in bright lime tank top and swimming trunks with matching hat being served dinner in Bonefish. This is total disrespect towards the patrons. I talked to the manager who I believe his first name was Jarret or Jarrad and question him about the dress code and he replied there is none. If this is true this is a disgrace how Bonefish treats there guest. I will be contacting the Indian River County Health Department. I do have a picture of this rude person exiting Bonefish.


Jeff Carroll February 1, 2017 at 6:41 pm

Email sent to you separately via website.


Ms. Gilmore January 30, 2017 at 9:50 pm

Alert! I just became the victim of credit card fraud at the Bonefish grill location in Longwood, FL. Two transactions of $600 each were made towards what the manager stated were purchases for gift cards. These transactions were made tonight. This is totally unacceptable and will be immediately investigated by my bank’s fraud protection section. I’m not sure why this was not a red flag for the employees and management. The manager assured me that the funds would be returned, but I would like to speak to someone at the cooperate office.


Virginia Castillo December 7, 2016 at 12:46 pm

I would like to inform you of a verbal attack on me by one of your bartenders at Hurstbourne Lane in Louisville, Ky . I sat down at the bar November 30, 2016 about 5:30 – 6:00. Another couple sat down beside me to which the bartender started ranting about the man’s shirt he had on that was supporting Donald Trump. Calling him an idiot, racist and other choice words. When I said to the man’s wife, ‘I’m glad I didn’t wear my Trump button’, he started on me. Calling me stupid and a raciest and how he took offence about building a wall because he was Mexican. The ranting went on a couple of minutes and I said someone needs to shut up. He said he had the right to his opinion and I said we all do, we just don’t need to voice it…at that point he stopped. I overheard another bartender call him Johnny so I assume that is his name. I did talk to the manager on staff about the incident and he said he would talk to him. I very much doubt I, or the party I was with, will be patronizing your establishment if you are going to employ unprofessional people like him. I hope you value your customers more than that.

Thank You,
Virginia Castillo
502-432-XXXX cell


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