Black Bear Diner Corporate Office - Corporate Office HQ

Black Bear Diner Corporate Office

How would you rate your experience with Black Bear Diner ?

[Total: 7    Average: 2/5]

Black Bear Diner Corporate Office Address

Black Bear Diner, Inc.
2515 Park Marina DriveSuite 201
Redding, California 96001

Contact Black Bear Diner

Phone Number: (530) 243-2327
Fax Number: (530) 243-8934
Website: https://blackbeardiner.com/
Email: Email Black Bear Diner

Black Bear Diner Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Black Bear Diner Executives

CEO: Bruce Dean
CFO: Anita Adams
COO: Tim Kaliher

Black Bear Diner History

Black Bear Diner was founded in 1995 in Mount Shasta, California, by Bob and Laurie Manley. The company operates a chain of family restaurants.

Black Bear Diner offers old fashioned comfort foods, such as burgers, salads, sandwiches, and shakes. Each restaurant is decorated with bears in various forms and shapes. The restaurant is known for serving breakfast around the clock and for their huge 12 foot tall black bear carvings in front of each location.

The company currently has 82 locations in 8 states, with more than half of these being located in California. Company headquarters are now located in Redding, California.

Black Bear Diner FAQs

Question 1: What is the phone number for Black Bear Diner?
Answer 1: The phone number for Black Bear Diner is (530) 243-2327.

Question 2: Who is the CEO of Black Bear Diner?
Answer 2: The CEO of Black Bear Diner is Bruce Dean.

Question 3: Who founded Black Bear Diner?
Answer 3: Black Bear Diner was founded by in .

{ 22 comments… read them below or add one }

Carrie February 16, 2019 at 12:38 pm

Went to the Madras location on our way back to Portland and when we walked in we were not greeted at the door we had this blonde lady yelling across the room how many how many I looked at my husband she talking to us again how many I said 2 she said go sit over there! I think this is a very unprofessional way to greet your customers, well this same lady waited on us and gave us a good deal on our food but told us not to say anything or she would get in trouble if we come in we have to ask for her section. I found this very disturbing as a business owner I would not appreciate my employees giving things away and Kim is definitely lacking in integrity!

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Pamela Wilcoxson February 14, 2019 at 11:38 pm

Vacaville, California location. We eat at Black Bear Diner a lot and have never been so disppointed with them until tonight. Ordered the Beyond Burger when it arrived the patty look funny, took a bite and it was disgusting. I lifted the burger and it had only been cooked on one side. Told the waiter and he took it back, the manager told me that that is how they are cooked. I explained how disgusting it tasted and want a regular burger. My husband was done with his meal and I still did not have mine. I asked for the receipt and the manager offered me to take the meal home, I had ordered with potato salad and here she had it boxed with fries. I am so disappointed, my Valentine Dinner was ruined.

Please let me know when this is handled.

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Pamela Wilcoxson February 14, 2019 at 11:50 pm

I also would like to add the my husband order a rib steak and it looked more like a flank steak, couldn’t have been more than an inch thick.

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Pamela Wilcoxson February 14, 2019 at 11:53 pm

Typo the steak was no more than a half inch thick.

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dave cameron January 24, 2019 at 1:18 am

My wife and I went to the Yuma AZ Black Bear Diner the Friday before Xmas Our experience was discusting, No one to greet us ( another party of three said they had been waiting about 15 minutes to be seated ) on hearing this an employee who was sitting in the lobby said he would find someone to seat us. A few minutes later we were led to a table, a waiter arrived moments later and he was the only positive of the whole experience. we ordered their fish fry special which arrived burnt and covered with grease, the waiter returned it to the kitchen for a remake when it eventually returned it was now undercooked and greasier than our first order. There were 3 balls on our plates and I had to ask my wife what they were, she said Hush Puppies …. all I know was they were hard , dry and uneatable. Could have been handy if we wanted to play baseball. The following day I sent an e-mail to their corporate office, no response so about 2 weeks later I sent another e-mail, still no response so this morning I phoned the corporate office at 11:20 PST and got a message that they were closed. I left a message asking what kind of business closes in mid morning. I also explained my 2 earlier e-mails and ask for a call back. I am not expecting to hear anytime soon so I guess our experiences with Black Bear Diner ( s ) has ended.

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Robert Fitzgerald January 10, 2019 at 10:30 pm

This evening my wife and I were at the Black Bear on Hesperian Blvd in Hayward CA. We both ordered chicken parmessian dinners, as we have done many times in the past. When our meal came, my wifes chicken was totally black on the bottom and she was unable to even cut it, mine was very brown but edible. I flagged down a young waiter who returned her meal and we waited for a new meal The pasta that was served with the meal was at best luke warm and was very dry with little sauce. Not once did our waitress come by to see if the issue was corrected or not. On the receipt the waitress is identified as cashier 3, and I don’t recall her name, other than mentioning to my wife I felt she had no idea of what customer service is. When I went to pay the bill, the young lady at the register asked how our meal was and I told her we were very disappointed with the food and the lack of service. She said there was no manager there to speak to but she said they had a new cook and perhaps that was the problem/ We have been loyal customers and have enjoyed many locations for dining, but we will seriously contemplate if we will return. Very disappointed.
Robert Fitzgerald

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Stephen spor December 13, 2018 at 7:20 pm

E club for free breakfast isn’t much to ask for at your Newberg store at all it was a waste of time just to go there I drive a lot further then go to place ever again your Gresham store the best

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Del Moody December 7, 2018 at 10:29 am

I am looking for contact information for the individual who is responsible for overseeing the food safety and food manager training and certification. I work for StateFoodSafety and would like to send information about our company to the person responsible. Thank you ……Del 801-310-7586

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Veronica Schreiver December 18, 2018 at 10:36 am

AGREE! I would like this # too. Just went to the Elk Grove location in Laguna- yesterday. And definitely would like to report LIPSTICK on my sons glass which he drank from (1/2 glass of the water) before noticing it and showing me. Ok- so I was not wearing lipsitck and he definitely was not.
GROSS!!!! And let’s just say…how is the restaurant managed. Quality control.
What if he gets sick– i said to the manager. (hepatitis, flu just to name a few things I worry about) AND she says- I will comp his meal. WOW thanks so much—

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Cheryl November 22, 2018 at 10:35 am

We eat at Black Bear Diner approximately once a month. My daughter loves the pancakes, eggs & crispy bacon off the kids menu.
My husband is vegetarian, and has limited choices but used to always order the MorningStar Veggie patty to swap out one of the burger options & was happy with this option. Corporate has recently changed the MorningStar Veggie patty to the Beyond Beef vegetarian option.
The Beyond Beef veggie patty is a meat-copying substitute which is a great, healthy choice for meat eaters, but for vegetarians who don’t enjoy the taste of meat, it is a change that makes the option undesirable.
Many vegetarians CHOOSE to be vegetarian because they DON’T LIKE the taste of meat.
We sincerely hope the Black Bear Diner will change their choices back to include the MorningStar veggie patty (as well as the Beyond Beef patty) and continue to offer more healthy choices!
Thank you!

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Frances October 9, 2018 at 4:06 pm

Black Bear diner in Colma has dishonest employees and a store manager who is unapologetic for the mistakes they make. DO NOT LEAVE YOUR BELONGINGS UNATTENDED! Better yet DO NOT come to this location!
I went in for breakfast with my family, everything was fine until we were leaving. I noticed that I forgot my sunglasses. When I went back to retrieve them the table had already been cleared. I then asked our server who shrugged his shoulders and walked away. I walked back to the car with my son and double checked there knowing that I left them behind on our table. My husband then went back in asking serveral employees of the restaurant, and there they were passing him on to other employees when they could have communicated with each other. They told him to check the bathroom and other areas of the restaurant that I was no where near. He walked out of the restaurant empty handed. I walked back in to the booth we were sitting at got down looked under the table and pulled back the condiment rack. While I was doing so I noticed all the servers and hosts congregated in little groups whispering. That is when our server walked back to this cabinet behind the booth were sitting at, looked me in my face and told me no one found my sunglasses, then 10 seconds later pulls them out of the cabinet! (Keep in mind my husband walked to the same cabinet with a female hosts/server and she opened the opposite door stating the same lie.)
At that point I was frustrated and asked for the store manager (Ross). I explained what happened, and there was no real concern or apology for the actions of the employees. The actual response was, “well I’m glad you found them.” I asked for a corporate number from Ross only to get a cell phone number instead.
I googled the corporate number spoke to a lady named Denise, further explained my story for her response was, “people do strange things”. Still no apology or acknowledgement of their wrong doing.
Yes, it was my fault for forgetting them, but Black Bear Diner employees be honest, take accountability for your mistake and admit when you’re wrong.

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Paula Jones September 10, 2018 at 1:38 pm

Went to Black Bear Sunday after church had a horrible experience with getting my food.
Came back today because I LOVE the Oatmeal and wanted my daughter to try it.
Placed my order and I must admit Anatolio made sure the order was done correctly and food was hot and brought out all together.
I must admit my daughter and I had a awesome time food was GREAT and so was SERVICE. Thank you

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Rebecca Richmond August 26, 2018 at 9:30 am

We visited your restaurant in Emeryville, Ca on 8-19-18 and our bill with tip was $149.82. There was 7 of us. The food was good and big portions. I am not complaining about the food, however when we left the restaurant we were approached by a police officer who asked it that was our white van. Someone had broken out the passenger side window of our van which was a rental and stole a backpack from inside. We were parked in the first space under a light across from the restaurant. Luckily this was our last day of vacation, so it didn’t ruin our vacation however it did put a damper on the visit. I suggest some kinda of security is done on the premises so this doesn’t happen to anyone else.

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Linda August 15, 2018 at 3:00 pm

On 8/14/2018, we went to the Black Bear Diner in Grants Pass, Or. After ordering our meal, I went to the restroom to wash my hands. It was grimy from lack of being cleaned. The sinks and counter hadn’t been cleaned in days. (if not weeks) I lost my appetite and wanted to leave the Diner. I can only guess how gross and dirty the kitchen must be. But since we had already ordered the meals, I could not talk the rest of my party to leave, they were afraid that they would have to pay for the meals ordered. So we stayed. I noticed dead flies in the window sill by the table. We also had to wave flies away from the table while trying to eat a meal that didn’t taste good. One taco salad had the shell over cooked. I had a side of potato salad which I only took one bite, it tasted off. It was gross!

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Mike betzler August 14, 2018 at 9:36 pm

Ate at black bear dinner on Madison Ave and sunrise Blvd in Sacramento California bill was $97.71 we paid bill saved receipt and left. Checked my bank for other reasons and saw that black bear dinner added $15.00 after we left, that is against the law,

Mike Betzler 916-806-XXXXX

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Mike June 25, 2018 at 12:52 am

Look into building one in north Idaho Coeur D Alene
Thanks

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Rueben June 12, 2018 at 9:01 pm

My name is Ruben echeverria.. I’m a server for black bear. I need to get a hold of a human relations for the Oklahoma City Midwest City area.. like yesterday. I’ve been trying I’ve been trying for almost a month now so I’m doing this please give me a number or website please

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nancy antin May 4, 2018 at 4:35 pm

The first time there was okay. We went back 2 days ago waited 30 minutes and had to ask for serves and kept having to ask for serves. Our food was cold, the pancakes were tuff and the bisque was dry and hard, gray cold. Things shouldn’t be this bad you haven’t been open long enough. Is this a picture of your corporate running.

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Mona April 25, 2018 at 12:33 pm

I hear you are taking out the harvest cakes
They are the main reason I eat breakfast there
Will have to find another place I guess

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Amber rodarte March 27, 2018 at 2:39 am

Management in black bear diner tarzana is the worst I have ever witnessed. As a server I did not get to take a break a couple times. There was also a forever changing schedule in the middle of the week with no notice. The manager gossips telling other servers that he won’t schedule people hoping that they will just quit. Does not tell employees how to improve their work ethic or give warnings to let them know what they are doing wrong. Always put of supplies and lower management has no idea what as going on .

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Derrick B. Fong January 7, 2018 at 7:31 pm

Oakland, California . January 7, 2018 . Went to Black Bear diner, 1:00 pm sat down and waited 45 minutes for service. One of my daughter complain to some lady to receive service. My family was 9 persons. We just left to go to another restaurant. I enjoy going to Black Bear diner in Emeryville, California. I will not go back to Oakland Black Bear diner. And I heard other friends complain how bad service at this diner. Please correct the problem.

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Derrick B. Fong January 7, 2018 at 7:35 pm

Please contact when problem taken care of.

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