BB&T Corporate Office - Corporate Office HQ

BB&T Corporate Office

How would you rate your experience with BB&T Corporation ?

[Total: 43    Average: 2.1/5]

BB&T Corporation Corporate Office Address

BB&T Corporation
200 W 2nd St
Winston Salem, NC 27101

Contact BB&T Corporation

Phone Number: (336) 733-2000
Fax Number: (336) 725-2278
Email: Email BB&T Corporation

BB&T Corporation Facts

Date Founded:
Founding Location:
Number of Employees:

BB&T Corporation Executives

CEO: Kelly S. King
CFO: Daryl N. Bible
COO: Christopher L. Henson

BB&T Corporation History

BB&T Corporation (Branch Banking & Trust) is a financial services holding company.

BB&T was founded by Alpheus Branch and Thomas Jefferson Hadley in 1872 as Branch and Hadley.

In 1922 the company added a security division, and the next year in 1923 it reached $4 million in assets.

In 1995 BB&T merged with Southern National Bank, giving the new company 437 branches in 220 cities in the Carolinas and Virginia.

From 2000 to 2005 BB&T acquired several smaller banks and expanding into Tennessee, Kentucky, and Florida.

In 2008 the bank had to be bailed out with $3.1 billion through the U.S. Treasury’s Troubled Asset Program.

Today BB&T Corporation serves customers, businesses, and government entities through 1,800 branches across a dozen states. The company is one of the oldest banks in North Carolina.

BB&T trades publicly on the New York Stock Exchange under the symbol BBT, is a member of the S&P 500, is #217 in the Fortune 500, has 33,700 employees, and had $9.01 billion in revenue in 2013.

BB&T Corporation FAQs

Question 1: What is the phone number for BB&T Corporation?
Answer 1: The phone number for BB&T Corporation is (336) 733-2000.

Question 2: Who is the CEO of BB&T Corporation?
Answer 2: The CEO of BB&T Corporation is Kelly S. King.

Question 3: Who founded BB&T Corporation?
Answer 3: BB&T Corporation was founded by in .

{ 16 comments… read them below or add one }

JOSE VASQUEZ July 30, 2019 at 3:58 pm

peppy6801@ hi, I PUT $50.000 IN MY SAFE DEPOSIT BOX, lost one key , went back one year later only $30.000 was in the box / person who found key in bank or outside bank took it, does this sound like an inside job ?


Francisco Ortiz July 19, 2019 at 8:45 pm

I’ve been banking with bb&t since 1995, great experiences in Montgomery county, especially the Silver Spring locations, and PG County locations. Last week for the first time I walked into this Fort Washington location and an Oriental clerk was giving a hard time to an old bb&t customer. I thought that will never happen to me, I was wrong, today I went back to the same bank and was treated even worst, I was there at 4:20 and the same teller told me they couldn’t do money wiring after 4 p.m. Also the bank manager was very rude and acted as if she was doing me a favor, ver bad actitud and very arrogant, next time I walk into that bank again is to close my account of 24 years with bb&t.


Enocolis Lampkin February 18, 2019 at 6:36 pm

I been trying to get an issue taking care of with my money been taking out my account. first they told me it will be settled in 15days now they tell me it will take 120days this is the worst bank to bank with I wouldn’t recommend no one to do business with this company. They will give you the run around and act like it’s they money that was taking I’m going back to my old bank try to give them a chance do to they was close to my home but I drive to another bank before doing business with this bank anymore.


Kyle Pope November 6, 2018 at 2:28 pm

I have been banking with BB&T for so long I can’t remember. You have all of my personal and business accounts. I have been trying to renew a business loan that I have had with BB&T for several years. The loan came up for renewal in July 2018. It was passed around to BB&T in Winston then sent to the BB&T in Hildebran, then to a BB&T in Mountainview, now it’s at a BB&T in Maitland Florida. I know this loan was somewhat different and caused some issues but the lady that I am trying to work with at the BB&T in Florida is not the person I want to do business with, I’m not sure what the problem is their. Unhappy customer in Hickory North Carolina searching for a new bank to do business with.


Julius October 10, 2018 at 11:40 am

It’s just very hard to get issues resolved at BB&T corporate level. I’ve been trying to get the same issue resolved for the past two months . I’ve spoken to a lady by the name of Terry Turner who has been absolutely no help; I will never do business with this company again.


Eric June 20, 2018 at 11:55 pm

Been with Bb&t for 25 years and just found out they have been stealing money from me for years. Tried to contact corporate and still not received a call
Moving my money tomorrow


Aaron Swindle June 7, 2018 at 7:33 am

I’ve been banking with the Dayton Va, BB&T branch for many years. The person I deal with the most is Rachel Fauls. She is always friendly, courteous, professional, and personable. At times, she is busy multi-tasking with customers in the bank and the drive through window. She never loses her cool, she maintains her professional demeanor at all times. Rachel has always let me know about new services and benefits of her own volition. Everyone in the Dayton branch is top notch as well. I really felt compelled to send up a positive flag on the customer service I’ve received over the years from Rachel and the rest of the Dayton BB&T employees.
Thank you so much,
Aaron R. Swindle
Dayton Va.


frank r marXXXX November 30, 2017 at 8:00 am

I Frank R MarXXXX are a long time with the bank inhave had a few minor problem ever now and then but i mam sending this for you to keep Chad May and Tony Justice They are great at ther job Chad just got threw fixing a problem in my account if i were you i would move him on up higher and give him a pay raise because he is great at his job they both work at the Williamson West Virginia bank and are doing the right things for the custmors and thae care of them in a friendley way that why i use your bank because of these two person again Chad May fixed my problem in two days. Thanks


ralph goldberg December 29, 2017 at 1:55 pm

My wife and I have been a customer with Susquehanna Bank for over 40 years and now a customer of BB&T. We use your BB&T bank on Owings Mills, Blvd. Owings Mills Maryland 21117 which is 1 mile from our house. The problem is PARKING. An iHop Restaurant opened up directly across the driveway from the bank. Their customers invariably take BB&T parking spots. Why can’t someone from your corporate office call the Management Company and have this situation fixed. There just aren’t enough spots for BB&T customers. The problem is also no one is making sure that your parking spots are not taken by people who are visiting the restaurant.

The other complaint I have is you took out the coin machine from the Reisterstown Bank and never had one in the Owings Mills bank. After checking if any of the BB&T banks in the area had a coin machine we were told only your Westminster MD bank had one. So we drove 12 mile to the bank and discovered that you are allowed to count coins until they reach $25.01 and there is no charge. As soon as your count goes above that amount you “HAVE THE AUDACITY TO CHARGE 5% FEE USING THE COIN COUNTER”. Are you kidding me? You mean to tell me that such a LARGE bank as BB&T is, you cannot afford to have a coin machine counter for your customers? And, you want to charge us 5% for amount over $25.01? How disgusting and cheap can the bank be? I know you are going to tell me that people use all kind of metal while using the machines and they break down. Well can’t you have a decent machine in the bank and have the ability to pay for maintenance? We have a lot of money in BB&T and I personally want to take our money elsewhere but am having trouble with my wife doing this because she handles all the bills.



Nunya Buzness November 24, 2017 at 11:31 am

i have been calling to resolve my past due account since 9/20 i have left dozens of messages faxes emails and no response
i guess they don’t want the $6000 back that i borrowed i feel like Im begging to pay my bill
Im now going to make a complaint to corporate and the Better Business Bureau and i hope all the customers that read this do the same and CLOSE YOUR ACCOUNTS.


Mark Moore August 1, 2017 at 5:46 pm


I have been using POP money for a once a month payment for the past seven months, Each month I have had problems and I’m tired of talking to the help desk and first level management. I spoke earlier today to Kathya Pareds, a manager on your help desk. I asked for a call back from her by days end with an update, at 5:40pm I am still waiting for that call back! I have left her two voice mails since early this morning. The follow up by Ms. Pareds tells me how important I am to BB&T!

I would like to speak to someone of authority, HQ needs to hear how your product, specifically POP money payments is working for BB&T customers. Please call me at 703-400-XXXXX


Aisha Carr July 12, 2017 at 10:50 am

I have been going through a fraud claim on my account for 2 months now. It has finally been approved but no one can tell me where my money is!! My account was closed due to this and one of the representatives got upset because I kept asking questions that she had no answer to. She took it upon herself to permantely close my account which is definitely not righ. I have called, visited the local branch and done everything I need to do in order to recover my money. Yesterday I talked to eight different people and no one could give me any information. I have never received this kind of service from any intistution. I am the victim here but yet treated like I am the one who has done something wrong. This is my business account. I have been patient while they handle the fraud but why was my account closed? I was told that my money would be deposited back into the account and I could continue using it since I have so much of my business linked to it. I have made payment arrangements for my bills that are due thinking I would receive my money when they told me I would. I intend on suing the bank for pain and suffering and associates not following procedures and taking me through all of this. My business is suffering because of this. I have used my personal money to keep things afloat, trying to be patient. This has just gotten ridiculous! Please contact me asap about this issue because I can’t explain nor do I have the energy to even write all the things that’s happened to me! My case number is c-201705170787


Victor L Swaim April 29, 2017 at 9:27 am

I live in Mount Airy North Carolina (the town made famous by the Andy Griffith Show) I bank at the BB&T Branch Bank in Mount Airy NC at 2151 Rockford Street this BB&T Branch Bank has ben infiltrated by a very active group of female maniacal coward man haters I have become what this coward group of HATERS calls a “T I” or Target OF INTEREST and why have I been slandered and stalked for years because SIMPLE MINDS don’t need a good reason a one word reason will do and that word is HATE (COME AND GET ME)


ernestine thomas December 1, 2016 at 9:15 am

I wrote a check to my landlord and it was stolen and cashed at another bank . The person that stole the check deposited it into their checking account , there was no name on the back of the check ,no signature ,no ID information at all ,yet the bank still allowed the check to be cashed.I thought that anyone who cashes a personal check had to produce some type of legal picture identification. I have never heard of such a slack financial Bank like this one. I am still waiting for my money to be returned to me.


Art Doumtjes June 2, 2016 at 6:41 pm

i have a question that i would like to have answered pertaining to information about my account in your branch office in Indian Land SC on RT 521 i had a joint account which had $265,000.00 in it with my sister Mrs K Torricell who had and still has Dementia at the time of this writing. She was talked into withdrawing these monies out by her cleaning people who were hired by a women named Mourine Schutte to take care of her.
This women called your branch asking them to give her information about the above account claiming to be her temp care giver. My lawyer said that this info was not to be given out without asking me first due to the fact that its a joint account. Also this case is going into Probate Court in South Carolina and is also under investigation by the North Carolina Police the FBI and other law enforcement agencies. Also we have filed a counter claim about my care giver status with the probate court. i also informed your staff at the branch office about what was happening and they still gave out the information.



Deborah G December 17, 2015 at 8:09 am

I recently went to your branch on atlantic blvd in Margate Florida and found this to be very interesting to say the least. I noticed a lack of christmas and channukah decorations in the lobby. I say a small christmas tree and a menorah in the way corner of the counter. I asked someone who works there what hapened to all the decorations that were put up prior years?
The manager doesn’t belive in xmas or holiday decorations due to his religious beliefs.
I thought it was for the customers not the employees. What kind of bank would respond like that.
You leave decisions up to the Manager that effect hoildays and customers equality.
I think you need to have a corp decision for all locations and stick to them.
It’s not right that a manager controls the branch based on his or her beliefs.


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