Bassett Furniture Corporate Office - COHQ

Bassett Furniture Corporate Office

How would you rate your experience with Bassett Furniture ?

[Total: 10    Average: 1.7/5]

Bassett Furniture Corporate Office Address

Bassett Furniture Industries, Inc.
3525 Fairystone Park Highway PO Box 626
Bassett, Virginia 24055

Contact Bassett Furniture

Phone Number: (276) 629-6000
Fax Number:
Email: Email Bassett Furniture

Bassett Furniture Facts

Founder: David Charles, Samuel, and Reed Bassett
Date Founded: 1902
Founding Location: Bassett, Virginia
Number of Employees: 2618

Bassett Furniture Executives

CEO: Robert H. Spilman
CFO: J. Michael Daniel
COO: Jack Leroy Hawn, Jr.

Bassett Furniture History



Bassett Furniture was founded in 1902 by the Basset family, David Charles, Samuel, and Reed Bassett in Virginia. The company makes handmade wood furniture and is the oldest furniture maker in the state of Virginia. basett 4

The company manufactures and sells a wide variety of furniture, including living room, dining room, and bedroom furniture. The company employs more than 1,300 persons. Bassett Furniture has more than 100 locations in the US, Canada, and Puerto Rico. Expansion continues to be a priority. The company has opened 3 new locations at the beginning of 2017, including Garden City, New Jersey, Los Angeles, California, and King of Prussia, Pennsylvania.  bassett 2

Bassett Furniture is publicly traded on the NASDAQ under the ticker symbol: BSET. Bassett reported unaudited consolidated earnings for the first quarter ended February 24, 2018, of $110.3 million for the first quarter of 2018 compared to $105.9 million for the first quarter of 2017, an increase of 4.1%.

Company headquarters are still located in Bassett, Virginia. bassett-furniture-header-blank

Bassett Furniture FAQs

Question 1: What is the phone number for Bassett Furniture?
Answer 1: The phone number for Bassett Furniture is (276) 629-6000.

Question 2: Who is the CEO of Bassett Furniture?
Answer 2: The CEO of Bassett Furniture is Robert H. Spilman.

Question 3: Who founded Bassett Furniture?
Answer 3: Bassett Furniture was founded by David Charles, Samuel, and Reed Bassett in 1902.

{ 5 comments… read them below or add one }

Wanda Seate May 18, 2018 at 1:11 am

I placed an $8000.00 order in early Oct 2017. Furniture delivered Thanksgiving week. I started contacting the Raleigh NC office before Christmas complaining that both my loveseat and sofa was “peeling.” The only response I have received is “Yes, that can happen and here’s a link to the shaver we use at the store.” WHAT?!? If they HAVE to use “shavers,” they store knows their furniture is crap! I have new furniture that I have to shave. I even bought the extended fabric warranty. I’ve emailed 3 or 4 more times with no further response other than “ The fabric warranty doesn’t cover “peeling.” I can’t believe the treatment I have received!


carol Scoles April 17, 2018 at 10:06 am

I’m getting a bit upset with the quality of manufacturing of my Bassett furniture purchased; which I have only had in my possession for 20 days; and after waiting 8 weeks for delivery. Today was sitting on sofa and noticed what I thought was just lint on the front facing of the loveseat- when I looked closer was obvious the material is fraying and pulling apart.. also saw a staple at the front base of the frame coming thru the fabric. This is my 3rd call to Bassett Customer Service due to defects- already have two cushion cover replacements on order for the love seat and sofa due to fraying of material. At this point believe Bassett should send replacements immediately; a $5700 furniture purchase should never have these quality control issues …these are NEW not seconds !!! Any defects in the product should have been caught by Bassett prior to delivery … The Bassett company mission statement obviously doesn’t apply to my furniture- one huge fail..

– Quality you’ll appreciate
– Crafted with care
– …more than 100 years of perfecting the art of crafting furniture…

Expect an immediate reply from Bassett.

Carol Scoles


Carol January 8, 2018 at 9:21 pm

We received our long awaited Bassett living room furniture this week, sofa and love seat. We paid an up charge for firm cushions. The furniture looks like over stuffed junk. The cushions are firm but the cushion covers are too small to fit the foam or the foam is too big to fit the cushions, don’t know which it is. We went back to Becker Furniture World to complain and noticed that all the furniture looks like ours. So it doesn’t matter if you buy cheap furniture or expensive furniture, it all looks cheap now. No quality control or pride in workmanship these days.


Ed Gough October 10, 2017 at 8:47 am

I am with Command Center and we have been trying to get 4 invoices paid. We have been trying to communicate with Corporate AP (Amy Vaughn) with no results. Ant help we can get with this matter would be greatly appreciated.

Ed Gough


Kenneth Dombrosky June 12, 2017 at 12:37 pm

Dear Mr. Cohenour; I applied to your company approximately 6 weeks ago, and haven’t heard a thing. My name is Kenneth Dombrosky. I applied on line for a Design Consultant/Sales position for your Kennesaw, Ga. Showroom. I recently worked for Thomasville Furniture, which was located right next door to your store in Kennesaw. I am 68 years old. I was the biggest writer of business in the southeastern region for Thomasville for 4 months in a row, considering that I was only with them for 6 months. I am SO qualified for your open position. The last sale that I wrote was 125,000.00 with one client alone. I built up a phenomenal clientele in the short time that I was there. I’m extremely outgoing, a real people person. The hours don’t bother me. I used to be the first one in every day, and the last one to leave. I never called in sick, and I always brought in bagels for our Saturday morning meetings. I have been in the home fashions industry my entire life. I graduated from Interior Design school in 1972, with an Associates Degree. I’m hoping that my age isn’t the problem here. I’m a young 68, very hard working, and eager to always learn new techniques. I’m sure you don’t have the time to read this, but maybe you have an assistant that can, and can possibly answer me back. I truly need a job, and I can’t think of a better company to work for than Bassett.
Thank you,
Kenneth Dombrosky
kennycares4u at


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