Avon Corporate Office

Avon Corporate Office Address

Avon Products, Inc.
777 3rd Ave
New York, NY 10017

Contact Avon

Phone Number: (212) 282-5000
Fax Number: (212) 282-6035
Website: http://www.avon.com
Email: Email Avon


CEO: Sherilyn S. McCoy
CFO: Kimberly A. Ross
COO: Fernando J. Acosta

Avon History

Avon can trace its founding back to 1886 when David H. McConnell started a perfume business in lower New York City.  The company’s first sales rep is P.F.E. Albee.

In 1892, the company name was changed to California Perfume Company.

In 1914, the company expands to Canada.

In 1916, the company incorporated in New York.

In 1928, the company begins using the brand Avon for certain products.  In 1939, the company changes its name to Avon Products.

In 1946, the company goes public.

In 1954, the company launches its very successful, “Ding Dong, Avon Calling” ad campaign.

By 1978, there are over 1 million independent sales representatives.

In 1990, the company expands to China.

In 1999, Andrea Jung is named as CEO.

Today, Avon manufactures and sells beauty products in over 140 countries worldwide.  They are the 5th largest beauty company in the world.


{ 36 comments… read them below or add one }

Lasonja Dixon September 24, 2015 at 11:04 am

I like to no do you have fragrance call Wink


Lorrie Guzman June 9, 2015 at 10:01 am

Avon needs to hire people who English is their native tongue but considering the CEO is Asian explains why everyone who answers on the 1-513 number has a Asian accent. Just sayin’ Avon obviously has outsourced their call center to Asia so that also explains the crappy customer service


Michelle Kuehnemund June 13, 2015 at 2:39 pm

AMEN!!!!! It has really turned me completely off to Avon. I don’t support any companies who send our work overseas.


Phyllis September 10, 2015 at 1:39 pm

I thought I was the only one! Their CS is TERRIBLE! E-mail or phone! I have to repeat myself 5 times with my question and I STILL don’t get an answer! I get better help from fellow reps in my district! I got so frustrated last time, that before I hung up, I asked to speak to a supervisor! The idiot put me on hold, then gets back on the phone to no avail! NO SUPERVISOR, like I asked! I agree with the above comment: SPEAK ENGLISH! When I send an e-mail, they dance around my question and dont give a straight anaswer! I either figure it out myself and by the time they answer… or like I said, go to a fellow rep! DISGUSTING!


Lorrie Guzman June 9, 2015 at 9:50 am

I have been selling Avon since 2000. I had been completely satisfied with this company until recently. What shady business practices Avon has now. Now reps are sent product without consent or ordering then being billed for said product. I NEVER signed up for this auto ship crap. What is worse is that after being a rep for over 15 years, they hold your campaign orders for a balance that I never owed to begin. I paid the balance just to get my order shipped only to find out that they rebilled me for an unauthorized order made 6 months ago. When I called customer service and demanded a refund I was lied to and said they would refund my credit card….checked my Avon account and sure enough they refunded my Avon account and did exactly what I told them I did NOT want. The reason the Avon account credit does not suffice is because I have to pay 5.95 plus 5% tax on my next order meanwhile I still have to pay the credit card company the full amount. Called and spoke with a supervisor and was told Avon doesn’t issue refund checks when I demanded a refund check of 11.27..Shame on you Avon you suck!!


Ruthann May 11, 2015 at 4:10 pm

I sell Avon and i enjoy selling it. I recurited a person and nobody cares and no one seems to care if the person gets any help at all i will never again sign anyone up for Avon again!!!!


Michelle Kuehnemund June 13, 2015 at 2:41 pm

I signed on under a team and I was blatantly refused help. I texted the leader to ask for help with something and she gave me a rude sarcastic remark back, never answered my question, and then proceeded to ignore any future attempts at me reaching out to her. I sent the client who I needed help with to a different team where perhaps they are less obnoxious. It’s really a disgusting company anymore. Breaks my heart.


lester butts April 28, 2015 at 3:27 pm

Agen i dont oew you nothing. I dont have anything of yours. Stop sening. Me. Bills i dont have nothing of yours how can you sen me a bill wen i dont have nothing of yours i will. Talk. To my lawyer. Ilke i. Said do not sen me. No bills what. It for. I dont have anything of. Yours how can you sen me a bill i dont have noting of yours. What the bill for you going to talk to my lawyer


Judy Leclerc January 9, 2015 at 11:33 pm

Hey everyone
I have been working for Avon full time for almost 6 years. If anyone is having problems getting started. Or have questions I’d be happy to try and help you all out. Sometimes Avon can be frustrating but for the most part it’s a great opportunity. I’ve tried many things some worked and some didnt. But my hard work has paid off. Now if we can get Avon to stop throwing us curve balls I’d be ok. But seriously I will help answer some of your quesrions. Just email me


Lori March 26, 2015 at 12:53 pm

I just got my starter package yesterday. I am totally new to this and would love some assistance. I don’t know how to set up online for people to purchase from there and I also did not receive a district/acct #.
Also, I don’t know the schedule of when the campaigns start and end.


Andrea C. Alalem December 11, 2014 at 1:34 pm

My name could be on any of the previous comments. Customer service to the representatives is TERRIBLE. As I’ve said before, if I treated my customers like I am treated as a representative, I would not have any customers at all. And, it is getting worse with each campaign. For the second time recently I have not received my order. No one contacted can speak or read English well enough to get the problem fixed. If you don’t want “human” representatives anymore and only online business, then tell us and quit treating us so poorly. All my customers want a catalog (which is practically down to nothing anymore) and are VERY upset at the way things are being done.


Carolyn December 3, 2014 at 12:51 pm

Looking for help on my award sales. Who can help?


Charlene Wilson November 29, 2014 at 12:48 pm

I’ve been selling avon for 5Months now total sells over 1,000 haven’t received any money only percentage, which probably added up too about. $ 30. I really like the product, I wanted to make more money, if nothing gives, I have to move on.


Susan November 17, 2014 at 9:29 pm

I need to have someone that can actually assist me in getting my situation with Avon taken care of, I will not be continueing business with Avon but in the mean time I need to be able to get my customers the items owed them and to be able to pay you so I can leave without owing you money.


Judy Leclerc January 9, 2015 at 11:27 pm

Hi Susan.
my Name is Judy. I have worked full time with Avon for almost 6 years. I would be happy to help you out. Or at least tell you what I do that works for me.
email any time.
I’d be happy to help
Judy Leclerc.


Marie November 1, 2014 at 5:34 pm

I signed up to do Avon with the promise that my upline would help me set up the website. She took my money – $15 — and said she’d be back “tomorrow. “Well, it’s always tomorrow, now for four consecutive days and NOBODY returns calls.


Chasity November 13, 2014 at 11:58 pm

i know I am going through the same thing I sent 15 bucks n I have not revived nothing.its bullshit.


Anita Gastelum October 10, 2014 at 10:21 pm

I just started with Avon and now on my phone they’re asking me for a URL ADDRESS.
I have no clue how to, and can’t. afford to pay for one .how can we work this out ?.
I’d Appreciate all the Help you have to offer in this matter. I apologize for any inconvenience.
Thanks for listening. A.G….


James Hatland October 6, 2014 at 5:23 pm

Please give us a call. We had a big direct delivery order
And the company is not paying us for it.
We are extremely upset.
This is what you get for giving 10 hard years of work to AVON.
No wonder the stock of the company is falling every day.

James H. Hatland
Acct#: 04560061


Brenda Williams September 10, 2014 at 1:21 pm

Are Avon cosmetics manufactured in China?

If so, I will never buy anything from Avon again.


Peggy Proeschel September 8, 2014 at 9:38 am

I am extremely upset with Avon’s computer payment system!!! This is the third time now that I havehad a problem with making my payment on my phone and your computer system takes my payment amount out of my account three times!!!! This is unacceptable!!! This problem has screwed me up with my account, and I want something done about it now!!!! I have tried to call the credit card department, and all I get is a recording and them saying they will call you back, and they never do!!!!! I was told by a representative that don’t call back they just listen to your call, another unacceptable practice from your company!!!!! Now, I like most all your products and I don’t mind selling them, but with the continued problems I am having, I’m not sure how much longer I want to continue selling your products! If I don’t get an answer from someone today, I will report your company to the Better Business Bureau and inform them of the problems I am having with your company!!!


Ruthann Carden August 26, 2014 at 1:51 pm

To whom It may concern: I have been selling Avon for 7 years now. I have been trying to get off the no instant credit list for over 4 years now and it’s next to impossible. I called and called Avon and got nowhere I get no warning about being on no instant credit what so ever. I am so disappointed in working for a company that seems to only care about the CEO and making the higher up people rich. Seems to me that the Avon reps are the the bread and butter of the Avon Company and we should be treated better than this. I don’t even know who our district sales manger is anymore. I would LIKE my instant credit back if its not to much trouble .


diane macon August 1, 2014 at 3:48 am

I need the to find out were to send my payment to


Jodi Wells June 26, 2014 at 12:08 pm

I keep getting a collection notice from this company and I’ve have never placed any orders, please someone contact me to get this issue resolved.. I’ve called several times and spoke wtih several people and have been told several this issue was resolved and just got another notice… Below is the person I have been emailing this issue to???? Still Nothing has been done…

Sent: Wednesday, April 30, 2014 8:49 AM
To: Gladys.Appel@avon.com

Thank you

Jodi Wells.


Carolyn June 6, 2014 at 5:12 pm

I ordered two (2) sets of items from Avon through a fundraiser from a school and only received part of my order. I was advised that the Tote Bags for the little girls bubble bath, body wash, shampoo and conditioner was on “back order”. Called Avon today and spoke to a Rebecca who advised me that Avon will not be getting anymore bags nor will they be substituting anything for the bag. This, even though there was no ‘while supplies last’ notation on the form. This is absolute unfair practice. I will never order from Avon again. BUYERS BEWARE. I and several of my co-workers will be sending the items back and requesting a refund!! Terrible business practice!


Michelle Ramos May 25, 2014 at 11:11 pm

I called a local representative that showed her name photo, etc online where I live here in Las Cruces, NM. It has been at least one maybe two weeks and I haven’t heard a peep. I would like an English speaking representative that is knowledgeable about your make up in particular about your mascara’s, and that may have stock on hand.

I used to use your mascara all the time until you quit making the Astonishing Lengths. That was such a big mistake. Nothing you have really compares that I have tried. The sample brushes are not like the brushes in the actual containers so you cannot get a real idea as to how the application will be for the product. I used to go to an Avon store in Phoenix/Avondale in Arizona.

Please contact me at my email address. Thank you for your prompt attention to my problem, I really do need some decent mascara and thought I would give you guys a shot again.

Michelle Ramos


Ruthann Carden August 26, 2014 at 1:54 pm

Hi Michelle I would be happy to help you with your order if you would like to contact me you can at xxx@yahoo.com Ruthann


Alweendo.p mandalinu May 2, 2014 at 5:42 am

I, have a problem my name is on ICT now i cant not buy any thing by credite
Ivone justin block my name they say i have negative peyment by them but, is not true.
i done with payment on 29 of March but till now , they say i have a ne
gative peyment. Please ivone clean my name your payment is arleady done. My name is Alweendo Publius Mandalinu, from Republic of Namibia, i want some thing to be done, i pay your money, whats wrong with you now , or wich negative paymet you tolking about ? My ID NO 87051400107 thank you.


cindy April 15, 2014 at 8:40 am

our avon lady did a fundraiser here in town my mother in law bought 5 kids soaps shampoos etc for 15 dollars and a tote was free with that package she got everything but tote my avon rep says you all must be out? and why couldnt you send a replacement something else? someone needs to get ahold of me if i have to call it wont be pretty


summer hyde April 5, 2014 at 2:36 pm



Alma Preston April 9, 2014 at 6:15 pm

A relative of mine sells Avon but is quitting. She makes no money on it. They have changed. Now they are a pyramid scheme. You have to order over $500 in products to make the 40% earnings. Their products are cheaply made and are of very low quality. Yet when the customer returns them, the representative has to pay for the shipping.If you have been off for a while check everything out before signing up again.


April July 25, 2014 at 3:05 pm

Hello Summer,
I would be glad to have you on my team if you haven’t already rejoined. You may join at http://www.startAvon.com/aprilbean
I wish you all the luck and success. I have been in 6 years now and I love it. I am now an Advanced Unit Leader and working towards Executive Unit Leader. If you have any questions call me 2055854400.


walter nugent March 22, 2014 at 3:16 am

Hi I know I owe over $168.00 to Avon Canada. I am trying to collect off of a customer. Her name is Barb Brown, as she owes $170.00. I am unable to find this customer. She has moved from her old address. Do not have a current address on her. How do I find her I would like to find her to collect money owing. I have no leads. Could you please advise me on how to collect money owing to Avon Canada. I have never had this problem before. I have been trying to phone her since I quit selling Avon I would still be selling Avon if Barb Brown had payed her Avon bill As I find it very hard to pay out of my own pocket. I am 71 years old. please reply by Email My new Email is walternuXXXX@outlook.com THANK YOU Walter Nugent


Snezana Stosic February 18, 2014 at 5:40 am

I’m working as a saleswoman for AVON SERBIA more than 13 years. We have technical problem related to one Catalog (03/14), there was one offer for AVON LADIES that after a short period of time AVON SERBIA withdrew and they even haven’t replaced it with another adecuate.
My question to you is: Can I appeal to someone out of Serbia (AVON INTERNATIONAL for example) because in AVON SERBIA they didn’t give me any information about the problem. Hope to hear from you soon, or you might send me the contact of adecuate person which is in charge of legal issues in your company.
Best regards,
Snezana Stosic


Pamela October 23, 2013 at 6:22 pm

I ordered some avon from one of your rep. In Texas I live in college station,tx she told me that I could return something I bought 2 weeks ago I just didn’t like the way they looked .it was 2 purses for 30.00 total all I wanted to do was exchange it for something else.can you help me please.your rep here shouldn’t be selling for you.i want my money back or an exchange can you send me some kind of credit towards something else.your avon rep here name is Laquita Mathews phone number 979-324-8256 I don’t know her address or avon account info.please send respond thank you


Lorrie Guzman June 9, 2015 at 9:57 am

You didn’t get your money back because she has to come out of pocket to return your merchandise….Avon is really shady these days for the reps and the customers a lose lose all the way around. Reps lose money when people want to return merchandise because Avon will only give the reps Avon credit not real money back. I’m done with these shady low lifes.


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