Avis Rent a Car Corporate Office - Corporate Offices & Headquarters

Avis Rent a Car Corporate Office

How would you rate your experience with Avis Rent a Car ?

[Total: 4    Average: 1.5/5]

Avis Rent a Car Corporate Office Address

Avis Budget Group, Inc.
6 Sylvan Way
Parsippany,, New Jersey 07054

Contact Avis Rent a Car

Phone Number: (973) 496-4700
Fax Number:
Website: https://www.avis.com/en/home
Email: Email Avis Rent a Car

Executives

CEO: Larry D. De Shon
CFO: David B. Wyshner
COO: Ronald L. Nelson

Avis Rent a Car History

Avis Rent a Car was founded in Ypsilanti, Michigan, in 1948 by Warren Avis. Originally, Mr. Avis had only 3 cars and operated out of the Willow Run Airport.

Today, Avis is one of the largest car rental companies in the US and the largest for business travelers. Avis was the first car rental company to be located at an airport. The company is a subsidiary of the Avis Budget Group, which includes Budget Rent a Car and Budget Truck Rentals. In early 2013, the company acquired Zipcar for $491 million.

Headquarters are located in Parsippany, New Jersey. The company currently has more than 5,550 locations around the world, employs approximately 30,000 people, and has more than 373,000 cars worldwide. In 2015, the parent company had annual revenue of $8.5 billion.

{ 6 comments… read them below or add one }

Jim Austin October 14, 2017 at 3:33 pm

Have a reservation at Avis in Lake Tahoe, I’ve been standing in front of the service counter for over a half hour and haven’t seen a person even working the desk. They have a will return at 12:00 sign out and it’s 12:30 I’ve been standing here since 11:45. I’m now late checking out of my hotel room. This is terrible customer service. I don’t recommend using Avis in Lake Tahoe to anyone. Not to mention my company have a corporate account with these people. Unbelievable, now I’m finding out that the individual who man’s this desk is at the Reno airport which is an hour’s drive from here. I guess my plans of being somewhere at a specific time won’t happen. Thanks Avis for putting me in an awkward position.

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Jerry Ray September 22, 2017 at 4:15 pm

The number I called and talked to Diego was 1-800-633-3469 NOT 1-800-230-4898.as I stated above in my previous email.

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Jerry Ray September 22, 2017 at 3:42 pm

This afternoon I tried to change my password for my account 4 times. AND NEVER GOT IT RESOLVED. The final person I reached was named Diego at the Customer Service number 1-800-230-4898. The man should be fired! He was the rudest person in a customer service position Ive ever spoken with. He made smart remarks all through the conversation. He put me on hold twice for no reason and hung up on me eventually. He was uncooperative. If I were AVIS I would be embarrassed to have him on my staff. He is certainly not a Customer service type individual. I have used Avis a long time and my company recommends them. I will be forwarding this information to my Company “Lincoln Financial Group” and hope they will discontinue use of Avis with such rude people working in the environment. Ive never been treated so badly by any company even though I’ve talked to many rude people this person, Diego was annoying and disgustingly offensive. I will never use Avis again. .

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Stephen Joseph September 16, 2017 at 2:57 pm

I went to rent a car at the Avis lax location and witnessed the worst customer service experience for customers. I saw desk employees show no concern for a line of nearly 50 people waiting in line. I saw at the most 6 staff working. I personally waiting more than 30 minutes and I was still only halfway to the counter. I saw every customer transaction took on average 15 minutes per guest. The staff was more concerned with taking a break instead of at least getting some help. I have personally never had this kind of experience with Avis and that’s why I patronize the company. But after this I will find another company. Despite it being a busy weekend, a company is supposed to plan for a busy days and staff accordingly.I know this because I work in hospitality. As a representative of a well known hotelier company, I know what rental car agency to have guest stay clear of.

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Wu September 7, 2017 at 1:31 pm

We rented a diesel driven car at Oslo airport, Oslo, Norway on August 20, 2017. This was our first time to drive a diesel engine car and had no knowledge of the requirements on a diesel engine car – a fluid called AdBlue is required to drive the car other than diesel! The service people when delivered the car to us first failed to fill up the AdBlue tank, and also failed to mention that the fluid is necessary for the car to start and drive on road! When we were in the middle of mountains, the AdBlue tank went empty and would not start. The fuel tank was almost full at the moment, so we could not figure out what caused the car not starting. A passing-by motorist kindly helped to translate the manual and helped to locate the AdBlue tank. We called the rental office asking for help since the nearest gas station is 30 kilometers away. We were told they could not help and we had to find a way to buy it ourselves!!! What a customer Service!!!
A kind driver passing by offered help. He drove 30 kilometers to the nearest gas station, bought the fluid, and drove back to us. In order to thank him for his kind help, we not only reimbursed him for the fluid cost, we also gave him some compensation for the time and the gas. If Budget rental had helped us, this cost would not have been occurred!
When we returned the car, the rental office manager only agreed to compensate for the fluid cost and refused to compensate for the money we paid the person who drove 60 kilometers and bought the fluid for us. This ordeal cost us not only money, but our precious time while travelling in Norway and affected our entire trip plans after that.
The office manager is Daniele D’Abramo.
We strongly request to be reimbursed for the cost we paid and be compensated for the time we lost all because the rental rep did not do their job correctly!!!

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Antonio carter July 11, 2017 at 6:31 pm

To whom it may concerns I’ve been a coustumer at avis and buget for years and i am very unhappy with the service that your Jacksonville fla airport is providing every time i rent a car from there the price never be wat they quote you it’s always more which make it very inconvenience for me and my family avis and budget is the place i rent from and will like to continue doing business with the company but can not and will not keep going thru this matter.

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