Au Bon Pain Corporate Office - COHQ

Au Bon Pain Corporate Office

How would you rate your experience with Au Bon Pain ?

[Total: 5    Average: 2.2/5]

Au Bon Pain Corporate Office Address

ABP Corporation
19 Fid Kennedy Avenue
Boston, Massachusetts 02210

Contact Au Bon Pain

Phone Number: (617) 423-2100
Fax Number: (617) 423-7879
Email: Email Au Bon Pain


Date Founded:
Founding Location:
Number of Employees:


CEO: Susan Morelli
CFO: Timothy Oliveri
COO: John P. Billingsley

Au Bon Pain History

Au Bon Pain was founded in Boston, Massachusetts, in 1977 by Louis Rapuano. The company operates a chain of bakery/cafe’s which feature foods cooked with freshly made baked goods made at the restaurant. The name is French and roughly means “a place for good bread”.

The first location was in Boston’s Fanieul Hall and it featured a bakery with glass walls so customers could see their baked goods being made, a revolutionary concept in 1977. The company focus is on fresh baked goods, including croissants, bagels, pastries, and bread. In 2014, the company hired chef Katherine See as their head chef. The company is owned by LNK Management, a private equity firm, who acquired it in 2008.

As of 2014, the company had 243 locations, with 108 of these being franchised, as well as numerous locations in other countries, including India and Thailand. Most restaurants are found in hospitals, airports, shopping centers, and universities.

{ 5 comments… read them below or add one }

christine vargas October 18, 2017 at 4:34 pm

hi, im a former employee, and i was looking to see how can i go about getting the dates i started working with au bon pain and when i left. i worked for au bon pain in coney island hospital.


K. Pittman July 24, 2017 at 11:34 am

I am a staff member of Au Bon Pain. I was looking for ways to contact human resources to ensure my leave would be taken care of, I noticed there is no direct person to speak to. Where is the enployee representative? Who do I speak to about medical leave? Why do I need to write on the site with HOPES someone geta back to me? Where is the organization on HR phone line?


Ms. Penn Station June 21, 2017 at 4:01 pm

June 21,2017 I am a patron for the NY Penn station location – service is always awful but today was the worst.
I came in and saw the new item to which I wanted to purchase – when I asked where can I get it I was directed to 3 people behind the counter – it turns out the person I spoke with is the only one that makes that sandwich ( so I was told)
I waited for this person for approx. 20 mins and when he turned up he said he will come shortly after he fills the ice.
What poor customer service and attitudes


William Chamberlain June 1, 2017 at 8:55 pm

my name is William i have been with Au Bon Pain since June 2013. i work in Nashville at the Vanderbilt medical center location. and i would like this to go to the COO CEO someone who actually cares about the employees and not just the managers. this cafe is not being ran right at all. the wrong people are in charge of it. we come in each day and continue to deal with the management abuse its not fair. no manager knows what they are doing. Only time they act like they care is when Steve is coming in town ore hr. we as the employees are looked over all the time. Our money is never correct our hours are being taken from us. they don’t know how to talk to people with respect but wants it. they are out of the cafe more than actually in it.this is redicoulus period. Can someone please come down to our cafe thats in corporate and make things right


Ana Martinez February 6, 2017 at 7:39 pm

My name is Ana Martinez. I worked for au bon pain for a year and couples months, on feb 3 2017, I have a situation with my general manager his name is Ratish I worked on copley . On thursday feb 2 Am not going to my job because am sick am trying to go but if was imposible I didnt sleep the night before so I felt sleep , I know is my responsability to call out but I cant do that day. When I go to the job everithing was good until Ratish go , he start to scream on me he call me liar and thats disrepectful cuz he dont have to tried me like that so thas why I quit of the job he always do the same and am tired of him .. So I want to say thank u for the opportunity to work with u . I dont want to say bye but thats to much , I dont want to talk nothing bad about him but he need to control his anger and his manner to talk with the employs.. I dont want that him close my doors to find another job I have 4 childrens so I have to work . Thanks for everything .


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