Angie's List Corporate Office - Corporate Offices & Headquarters

Angie’s List Corporate Office

How would you rate your experience with Angie's List ?

[Total: 2    Average: 1/5]

Angie's List Corporate Office Address

Angie's List, LLC
1030 E. Washington Street
Indianapolis, Indiana 46202

Contact Angie's List

Phone Number: (317) 297-5478
Fax Number: (317) 803-3284
Website: https://www.angieslist.com/
Email: Email Angie's List

Executives

CEO: Scott Durchslag
CFO: John Chuang
COO: Angie Hicks

Angie's List History

Angie’s List was founded in 1995 by Angie Hicks and William Oesterle. Oesterle was Hick’s supervisor at a time when Hicks was having difficulty finding a reliable construction contractor. Hick’s moved to Columbus, Ohio, to join in a business venture with Oesterle. The original name of the company was Columbus Neighbors.

The company purchased Unified Neighbors in 1996 and moved their headquarters to Indianapolis, Indiana.

Angie’s List is an online, paid subscription referral service for a wide variety of consumer needs, such as contractors, roofers, auto repair shops, even doctors and health care facilities. The company uses a rating scale similar to grade school report cards with ratings ranging from a perfect “A” to the failing “F”.

Today, Angie’s List has more than 70,000 subscribers and more tha 3.2 million paid members. The company is publicly traded on the NASDAQ under the ticker symbol: ANGI.

{ 5 comments… read them below or add one }

Mark Swartz October 3, 2017 at 9:58 am

After receiving a quote a few months ago and not moving forward with your company I was called again to sign up this month of Oct. I again asked for a quote to consider the cost again for my business and then compare it against other companies, I was told that I have only 72 hours to decide and was questioned why I talked to them several times the first time and did not move forward with them. First of all it is my decision and not yours. It is my company and I do not have to give a reason as to why I did not move forward the first time. You should be happy that I am open to joining. Then with an attitude I am told that you will not give me a quote as I would waste your time if I do not move forward right away on the phone with them.
High pressure companies do not last and judging from the comments I have read I am not the only one. Unbelievable.

Reply

GE Romanelli September 26, 2017 at 2:30 pm

What happened to your customer service?
Are you not interested in getting more gold members?
It is astonishing that I, as a free member with years’ history as a paid member, cannot reach anyone–not even at the corporate level–and am greeted with a robotic message that my plan does not include phone service. Is this the way to attract customers who want to upgrade their memberships?
News flash for you–not everyone in the world wants to use only email. You apparently are willing to exclude those people from your potential customer base. My rating for your service: 0.
Unless I receive some indication that Angie’s List even has a customer service, I will spread the word about that non-existent department!

Reply

Lisa Taylor September 23, 2017 at 11:33 am

To Whom It May Concern,

The quality of your service has dramatically decreased in helping me, as a paying member.

1) Upon your company’s recommendation, and our hiring a Landscaping Co. listed on Angie’s List, we experienced Consumer Fraud to the tune of $2600.00 We reported it to you and we have filed our case in Small Claims Court.
2) It is my understanding that all of your employees are hired from another country. I wouldn’t have a problem with it, if they understood how to service your members. Clearly, the person helping me today did not understand my request. I will no longer recommend your services to anyone, and I will not renew my membership.

Reply

Rob Jones June 7, 2017 at 5:04 pm

Your TALL guy commercial.
So fat or short or ugly people cannot be used due to PC reasons I guess.
When did it become ok to pick on tall people living in a world too small? Because we’re tall like most want to be but you exploit tall issues.
Real funny.

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Carol Parks May 12, 2016 at 2:02 pm

Angie
I can’t believe Angie’s customer service. Whenever you can’t even call the corporate office without a charge is an indication that that business lacks professionalism and is attempting to hustle customers out of money. I have been a member for awhile have bought friends memberships and I can’t even get an honest answer regarding a deal. I have sent at least 3 emails. I have yet to receive an answer. This makes me think that Angie is not dealing with her customers in a honest manner. You don’t have to respond to anymore of my emails and I do plan to rate you.

Reply

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