AAMCO Corporate Office - Corporate Offices & Headquarters

AAMCO Corporate Office

AAMCO Corporate Office Address

AAMCO Transmissions, Inc.
201 Gibraltar Rd Ste 100
Horsham, PA 19044

Contact AAMCO

Phone Number: (610) 668-2900
Fax Number: (610) 617-3503
Website: http://www.aamco.com
Email: Email AAMCO

Executives

CEO: Malon Wilkus
CFO: John R. Erickson
COO: Gordon J. O'Brien

AAMCO History

Robert Morgan and Anthony A. Martino founded AAMCO in 1963 in Philadelphia, Pennsylvania.

AAMCO is a transmission-repair company that operates as a franchise, with the first franchise opening in New Jersey in 1963.

Morgan and Martino also founded MAACO, an autobody shop franchise. Martino eventually ended his affiliation with AAMCO to manage MAACO.

Morgan was the first CEO of the company and was succeded by his son, Keith Morgan.

In 2006, American Capital, Ltd. bought AAMCO Transmissions.

The company now has almost 900 franchises across the United States, Canada, and Puerto Rico, 5,000 employees, and $31.32 million in revenue in 2012.

{ 196 comments… read them below or add one }

Dave May 6, 2016 at 10:24 am

Sad to see company’s treat people like this. This is the first company where I had a person actually call me names and cuss/yell in my face. Ridiculous. I am spreading the word everywhere about how bad this company really is!!!! Social media here I come.

My location is Bear, DE on the off chance someone cares the way the Aamco name is being slaughtered!

Reply

MJT April 22, 2016 at 5:18 pm

We are all wasting our time listing complaints either about the local service location or especially to the Corporate Office. The task seems to be to drag things along to try to wear the irate customers down. Going to the BBB is a good option and we all should do that. Other than that finding a good attorney is the last/best resort. If enough of us that have lost $3k and still do not have functioning cars fought them in the local courts for that money and whatever the Attorney’s fees would be it would convince them to actually follow through with what they say/claim.

Another serious idea for everyone – ASK FOR ALL THE PARTS THAT WERE REPLACED – REGARDLESS OF THE SIZE OR CONDITION. Two things I have found out during my inquiries – service techs are paid a commission on the parts they say need replaced, and many of the parts listed as replaced with new ones are actually not replaced at all or refurbished.

The internet is a great tool. Maybe we should search and find the actual email addresses for the corporate execs and see if direct emails to them would light a fire under someone’s rear end.

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Tyrone Merritt May 1, 2016 at 2:30 pm

Google search MERRITT vs. AAMCO
You can use Twitter account #AAMCO to post your comment about how AAMCO does business also FaceBook is a good tool.

I sued them and I won!!! Do you have any paperwork?
I’m sure you will find HELP there @ my site you can also sign my petition to have the Department of Justice investigate pursuit to 18 U.S. Code § 1968 – Civil investigative into AAMCO Transmission Inc. ​ STOP CRYING & DO SOMETHING!!!
May God Bless you with your fight!!!

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E Ulin April 20, 2016 at 1:50 am

I recently purchased a 2001 VW Cabrio. I knew getting into the car that it had transmission work that needed to be done. The previous owner of the car was very upfront with the issue. So naturally I went to AAMCO to get an estimation on a replacement transmission. The representative that test drove it on 02/27/16 said there was “nothing wrong with it.” I offered them my business and they turned it down. Approx. 2 weeks later the transmission blew. I was anticipating it but still shocked. I was honestly going to take my business elsewhere, and now I wish I would have.
The only reason I choose AAMCO is because they told me they would take $2000 dollar down payment for parts and finance the remaining $1000 for labor.
The only reason at all I choose you. You were the most expensive and had the longest wait time, but I agreed because of the promise to pay a little extra later.
My car was in the shop from 02/29/16 and they finally told me it was done today 04/19/2016.
They originally told me it was going to be 2.5 weeks. Every week, I would have to call him, wondering if there was any progress at all. every week, Danny, the representative, told me “maybe next Wednesday.”
I was still patient. I can be reasonable.
Now today after it is done, Danny tells me “Its done but no will finance you. So you have to pay another $2158 before we release the car. If you dont pick it up in 3 days, we will charge you $45.00 everyday the car is here for storage.”
I am being taken advantage of because I am a women. I know that job did not cost $4158.
I never agreed to any of this. I am being completely scammed!!!
I need to be contacted back IMMEDIATELY!

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hattie jordan April 14, 2016 at 10:21 pm

0n 3/20/16 i took my truck to aamco in lawrencville on west pike street them i told the manager that my truck was jerking and hesitating when i accelerate.he then told me the diagnostic was 92.16 i gave him permission to do it after keep the car two days he said the car was engine computer oe ford key total 911.62 then the next day after picking the truck up it continued to do the same thing then he said it might be converter or tune up he said he will have to put it back on the machine to look at it again. i took my car to ford the diagnotic revealed that it was a transmission. i feel i was ripped off i live in hlwd fla and came to lawrenceville ga i called the police they adviced me to file a civil suit and corporate need to send me a refund this is bad business.

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Tyrone Merritt April 12, 2016 at 7:13 am

Petitioning Attorney General Loretta E. Lynch THE UNITED STATES DEPARTMENT OF JUSTICE
RICO investigation into #AAMCO Transmissions, Inc. Bait and Switch and NO written estimate giving before working on my automobile google search MERRITT vs. AAMCO and go to my web-page and click on Change.org to sign the petition. This is how you get justice!!! Fight for your Rights!!!

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Jess April 5, 2016 at 7:04 pm

Took my dodge to get the transmission rebuild. Cost me $3000, I was supposed to finance for 12 months interest free. Oscar the “owner” ended up charging me $6000 6 months interest free. Tried calling several times supervisor said he would call back and never did. Now I’m just waiting for some sort of answer either from corporate or the BBB. No one seems to be able to help me. If anyone knows a good lawyer let me know I think that would be the next best thing.

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Tyrone Merritt April 10, 2016 at 9:31 pm

google search MERRITT vs. AAMCO

I sued them and I won!!! Do you have any paperwork?

I’m sure you will find HELP there @ my site.

May God Bless you with your fight!!!

Reply

Henry March 19, 2016 at 10:58 am

aamco replaced my transmission 4 times. They had the car for over 6 months. The last time, I got it back, it had a parking ticket for 2 towns away from the shop on the windshield and 300+ miles on the odometer. They promised to pay the ticked and never did. Finally the state was going to revoke my drivers license due to non-payment of the ticket so I paid it. Months later I received a check for $5 with the following on the back:
“By the endorsement hereof Mr. Henry H*** hereby remises, releases and forever discharges AAMCO Transmissions, and its franchisees of and from all actions, claims, debts, demands whatsoever which against the AAMCO Transmissions, and its franchisees he may have for any reason from the beginning of the world to the date of these presents.”
Yes that is exactly as they wrote it. Bad grammar and all! From the beginning of the world? I did NOT cash the check. Sealed it in Lucite and keep it on my desk as a reminder!

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Leonard Bardere March 31, 2016 at 11:48 am

I took my car to Aamco my car got impounded off there property with there service ticket still in the windshield and refuse to compensate me the $350 it cost to get my car back it’s the first time I ever witnessing low budgetness at it’s best…. Aamco and the Owner of that store should ashamed of the way they handled that situation.

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Robert March 18, 2016 at 1:30 am

2-20-16
I changed my truck transmission filter & fluids today; I found a piece of metal at the bottom of the transmission oil pan. Im not sure what it is.
2-26-16
I took the truck to AAMCO and showed David the metal piece that I found in the transmission oil pan. David told me that it is a part of an overdrive snap ring & that he will repair & replace internal parts for $1200.00.
2-29-16
I dropped my truck off at Aamco at 8 am to get my transmission worked on. I then went to Enterprise and rented a truck.
3-4-16
I returned the rental truck & picked up my truck at Aamco. It cost me 2,516 in repairs.
3-5-16
I backed my truck out of the driveway and noticed a large oil spot on the driveway. I got out and seen it was a reddish color, I took a picture of it. It was transmission fluid. I took my truck back to Aamco and showed David the picture of the spot. David told me to come back on Monday because the shop was only open till 12pm (Half Day On Saturday). I started to complain about driving all that way and then he asked one of his employees to get under the truck and tighten the transmission pan bolts. David told me to come back Monday if it starts leaking again.
3-8-16
My truck is still leaking trans fluid. I took it back to Aamco to get it fixed (3rd Time).
3-9-16
I picked up my truck again.
3-10-16
There is more trans fluid on the driveway this morning. THE LEAK WAS NOT FIXED!!!
I am so sick and tired of this company!!!!!
I need to take it back for the 4th time

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Robert March 20, 2016 at 5:00 pm

UPDATE!!
3-18-16
I took my truck back to Aamco Transmission in Signal Hill Ca. for the (4th Time) to get my transmission leak fixed. David put my truck up on a lift again and found out that the rubber seal around the dip stick tube was leaking. David showed me where it was leaking. It states in the estimate that all the seals would be replaced. I’m not sure if Aamco considers that a seal or not, or if the mechanics at Aamco just missed replacing it, ether way David had the seal replaced and that stopped the leak. I am now a satisfied customer of Aamco. (Not A Happy Customer Just Satisfied).
Robert.

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Breauna carter March 9, 2016 at 3:32 pm

Went to Aamco on 73 and troost for auto repair. I was told they had financing for my car. They never pre approved me. They never gave me a estimated cost on repairs. I went in for breaks and a new blinkers handle. They did more work than was needed and when I went to get my car they tell me I’m not approve for their financing. I’m a single mom with 2 kids. The manager then ask me for a check to hold till my payday but when . I had my mom brings a check in and then the manager wouldn’t come out his office and his staff said they could not verify the check. The staff was rude. And would not talk to me any longer. They pulled my car off. I’m frustrated now and have no car. I do believe I’m not the only person. They had several other cars on there lot! Please help!

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Tyrone Merritt March 9, 2016 at 6:06 pm

google search MERRITT vs. AAMCO

I’m sure you will find HELP there @ my site.

May God Bless you with your fight!!!

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Ryan February 25, 2016 at 12:44 pm

My mom had her trans rebuilt on her dodge….and it’s worse than before she had rebuilt. When you go to put it into gear very sloppy and when you actually get into gear it revs like its in neutral and then slams into gear if you hit a speed bump sometimes it slips out of gear… I drove it after it was fixed and told my mom that there was something wrong with the transmission so I took it down there and talk to the guy he said they would look at it they looked at it and said they didnt feel or see anything that I was talking. Its a bunch of bs… I have basic knowledge of vehicles and know when somethings not right… and a certified transmission tech cant figure it out…pretty sad…. how did you get a job there. These guys suck and ripped my mom off thousands of dollars. I wouldn’t recommend these guys to anybody. What happened to the days where people use to do good work honorable work honest work clearly those days are long gone and it’s clear that money is what you’re after not customer satisfaction.

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Tyrone Merritt December 21, 2015 at 5:57 pm

“ATTENTION LEGAL NOTICE”

AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205

I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number.

As a matter of fact you can contact me through my webpage by Google Searching Case Number 15G07337 Tyrone Merritt VS. AAMCO

If unable to click on link below you can copy and paste the web-address in your web browser

www (dot)tyronemerritt (dot) webstarts (dot) com/aamco.htm

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Tyrone Merritt March 1, 2016 at 2:35 pm

I went to court yesterday; it went very well I will post court decision when I receive it by mail in or about ten days I will post on. www (dot)tyronemerritt (dot) webstarts (dot) com/aamco.htm

You Must ​Stand Up For Your Money And Your Rights !!! ​​

AAMCO admitted in open court when ask by the judge if he had giving to me a written estimate before working on my Jaguar they answered “NO” thereby violating the law.
Bennett v. Hayes , 53 Cal.App.3d 700

not giving to me a written estimate before working on my Jaguar. I ask for prunity damages of $3,500.00 plus what money I had paid to them and all my expenses that equally $4,121.20 for a total of $7,621.20

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Tyrone Merritt March 12, 2016 at 1:19 pm

​”ATTENTION”
​​NOTICE OF ENTRY OF JUDGMENT ​AGAINST AAMCO TOTAL CARE TRANSMISSION
​1444 E Colorado St, Glendale, CA 91205

“GOOGLE” MERRITT vs. AAMCO
To visit my site and read the judgment. Free information on “Consumers Protection Laws” here in the United States. You Must Stand Up For Your Money and Your Rights!!!

​​

Reply

Merritt Tyrone December 21, 2015 at 2:29 pm

“ATTENTION LEGAL NOTICE”
AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205

I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2.

If you have any information on this business to assist me in this case Please write and send directly to the court you must use the case number.

.As a matter of fact you can contact me through my webpage

Reply

Tyrone Merritt December 21, 2015 at 2:12 pm

“ATTENTION LEGAL NOTICE”
AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
To: All This May Concern, I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2.

​I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number.
As a matter of fact you can contact me through my webpage

Reply

Merritt Tyrone December 21, 2015 at 2:33 pm

My webpage address was taken down Google dynamite1 aamco this will take you to my webpage OK.
Thanks for all your support

Reply

sheldo December 20, 2015 at 9:57 am

ATTENTION
Anyone in Missouri / illinois that has had their car repaired at either the Wentzville, Maryland Heights or Brentwood AAMCO centers beware that the franchese owner Tim Montileone is being investigated for fraud. I recently had my car repaired at the brentwood missouri location at 8500 manchester road and service manager JERRY GERVAIS sold me a used transmission out of the junk yard and passed it off as rebuilt and charged me nearly $3000. I have spoken to technicians at the maryland heights location and apparently it has been engaging in fraud as well. I met with a former technician for the company that came forth and said that managers Jerry Gervais and Gary Amelong have had a history of doing this to customers and he pulled out a box full of 54 customers names and addresses and receipts from salvage yards that proved that AAMCO TRANSMISSIONS was buying used/salvage transmissions and passing them off to people like myself as “rebuilt”. This noble man who called me did me the greatest good by meeting with me and directing my complaints to Joe Riccardi, Corporate investigator for AAMCO who not only got my money back but also got me a new transmission from GPS. If you have done business with these particular franchises contact Joe Riccardi at 856 630 XXXX or by email m. I also hired an attorney. My wife is 79 years old and these sharks ate her like a seal. The Midland Maryland heights location across from dennys restauraunt did the same thing to my brother and his car still is not driveable. Shame on you Jerry, Gary and owner Tim Montileone

Reply

Tyrone Merritt December 21, 2015 at 2:54 pm

“ATTENTION LEGAL NOTICE”
AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number. To contact me Google search( dynamite1 aamco ) this will take you to my webpage OK.
Stand Up For Your Money!​
Thank you for all your support!!!

Reply

Tyrone Merritt December 21, 2015 at 5:21 pm

“ATTENTION LEGAL NOTICE”
AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205

I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number.

As a matter of fact the only way you can contact me is through my webpage by Google Searching Case Number 15G07337 Tyrone Merritt VS. AAMCO

Reply

Merritt Tyrone December 21, 2015 at 3:29 pm

“ATTENTION LEGAL NOTICE”

AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
To: All This May Concern, I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2.

I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number.

As a matter of fact you can contact me through my webpage

Reply

Tyrone Merritt December 18, 2015 at 2:45 pm

To: All This May Concern,

I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in this case Please write and send or show up to support me @ the address above

These are the facts on November 25th 2014 – Repair Order was initiated for a Transmission Rebuilt by front of the store employee Robert at AAMCO Glendale. Verbally quoted to repair the transmission $2,500.00 December 4th 2014 – We arrived at AAMCO to pick up the Jaguar XK8. We were provided a printout of the Repair Order with a price breakdown at this point. $3,500.00 was paid that day. Robert mentioned to bring the car back if there is any issues such as check engine lights. After approximately 20 minutes of driving, the check engine light comes on. I immediately call AAMCO and returned the vehicle back to AAMCO. On December 8th, 2014 – Check Engine light was still on. Vehicle was brought to AAMCO. On December 16th, 2014 – Vehicle was brought to AAMCO to get Oxygen Sensor replaced. On December 22, 2014 – Vehicle brought back to AAMCO after check engine light appeared. December 30, 2014, There they replaced one of the Oxygen Sensor. On January 06, 2015 – The vehicle was brought back to AAMCO for repair of the oxygen sensor and transmission repair. January 20th, 2015 – Vehicle was brought to AAMCO for further inspection of oxygen sensors and transmission delays. On February 25th, 2015 – The Jaguar XK8 was brought to Rusnak Jaguar Pasadena for a transmission diagnostic as well as the oxygen sensors. Rusnak Jaguar Pasadena released the car back to me the same day. The Repair Order stated that there was a transmission internal failure and the transmission does not want to shift into 1st and 2nd gear along with a transmission error code (P1731 Inconsistent Gear Ratio) and the transmission is leaking oil. The oxygen sensors according to the dealership had been stretched out of position most likely when transmission was removed. On March 17th, 2015 I did contact the Bureau of Automotive Repair and I spoke with a Mr. Donald T. Pace who informed me that under no circumstances should I leave a car with any repair shop without a written estimate. On March 18th, 2015 – The vehicle was brought back to AAMCO along with contradicting paperwork from Rusnak Jaguar Pasadena. Enrique Hernandez personally dealt with this issue and agreed to replace the oxygen sensors and take another look at the transmission. On April 10th, 2015 – Vehicle was brought to Rusnak Jaguar Pasadena for a transmission diagnostic to ensure that everything was running well. Rusnak replaced 2 by pass hoses and did note diagnostic revealed that several transmission ERROR CODES (P1799 CAN Transmission Control Module, to engine Control Malfunction. On August 29th, 2015 – My Jaguar transmission fault occurred and had to be towed from my job to my residence. August 31st, 2015 – Vehicle is towed from my residence to Rusnak Jaguar of Pasadena for further diagnostic. The diagnostic revealed that several transmission error codes (P1799 CAN Transmission Control Module, P1779 Load Control Malfunction, P1731 Inconsistent Gear Ratio, and P1722) I Filled a lawsuit in Small Claims Court on 10-16-15 against AAMCO, His Automotive Repair Inc. Mr. Enrique Hernandez , Ms. Norma Montes AKA Ms. Norma Hernandez. This is what happen to me!!!

My Jaguar has been disabled since 8-29-15 Thanks
AAMCO Transmissions & Total Car Care
1444 E Colorado St
Glendale, CA 91205
I’ll see them in court!!!

Reply

Carol December 18, 2015 at 1:11 pm

I took my 2007 Pontiac G to AAmco Transmission 6737 S Western, in Chicago, IL. That was one of the worst things I could have ever done. My engine light was on and it drove a little slow. They claimed to replace a control module, but they replace it with Ford engine module, claimed it was a type-o. My engine light came back on 6 days later. They claimed to replace new spark plugs, which i had a tune up done 3 months before. After reading this contract that had been commercialized on TV; about paying monthly to get your car fixed. They claimed I owned them 761.00 with 12 months of finance charges of $1,400. My pay off within 90 days would only be $837.13. I called to try to get my car back in to see what was going on, but the customer service person got rude over the phone claimed he’s busy and he’s working from home. When I did take my car in; Mr. Oimpio was not in so I had to speak to a worker that i didn’t understand because of his broken English. I am out of over $800.00 plus because I wanted to get rid of the nightmare, there finance company Monterey Finance Company continued to take more money out of my checking account after I paid in full. I had to Stop payment that cost more money. Never deal with them !!!! Bad News !!

Reply

Tyrone Merritt December 21, 2015 at 2:55 pm

“ATTENTION LEGAL NOTICE”
AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number. To contact me Google search( dynamite1 aamco ) this will take you to my webpage OK.
Stand Up For Your Money!​
Thank you for all your support!!!

Reply

Merritt Tyrone December 21, 2015 at 3:27 pm

AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
To: All This May Concern, I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2.
I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number.

As a matter of fact you can contact me through my webpage

Reply

Danny G.. December 16, 2015 at 7:44 pm

I had a 2003 Infiniti qx4 serviced at an Aamco in Centereach NY and 55 miles later the rear main seal started leaking like a faucet and the shop claims they did nothing wrong and now crankshaft bearings no good due to no oil pressure and motor no good now…but shop not taking responsibility..but there not at fault..this is a bullshit company that only takes your money and give you shit work repairs in return..just keep reading all these comments people are writing across the country..

Reply

Tyrone Merritt December 21, 2015 at 2:55 pm

“ATTENTION LEGAL NOTICE”
AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number. To contact me Google search( dynamite1 aamco ) this will take you to my webpage OK.
Stand Up For Your Money!​
Thank you for all your support!!!

Reply

Merritt Tyrone December 21, 2015 at 3:30 pm

“ATTENTION LEGAL NOTICE”

AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
To: All This May Concern, I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2.

I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number.

As a matter of fact you can contact me through my webpage

Reply

Lorraine December 15, 2015 at 10:07 pm

I have been trying to get corporate to contact me regarding service performed by their Metairie, Louisiana AAMCO. It appear they are playing games.

This location charged for services not performed, possible caused damages to our vehicle by not sealing the trans pan causing leak. Shop is hiding and not responding to take care of this problem.

See my YELP review…BUYER BEWARE!!

Reply

Jonathan witt December 14, 2015 at 12:03 pm

I just got my 04 dodge ram diesel back from aamco after being ripped off of $5100.00 and is leaking tranny fluid from bell housing. Transmission also has bad vibration when doing 70mph. The aamco shop in Columbus ga did the work only because I was stranded there and couldn’t get a tow back to canton ga. So far in just one year I have $7800.00 in transmission work with aamco. Just had it rebuilt last year for $2700.00. Will never go back to aamco ever and will Facebook my experience with aamco to the end of time unless they make good on their screw up.

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Lorraine December 15, 2015 at 10:09 pm

That’s how they get you. We had to find a shop and they were the closest. A class action suit needs to be filed against AAMCO, Corporate.

I sent one final emal to corporate today…seeking legal advice.

Reply

Lorraine December 15, 2015 at 10:43 pm

Go on their FB page and post about your experience below one of their post…it will get their attention when customers start seeing how they handle business and GO SOMEWHERE ELSE!

Posting on their page!

Reply

Merritt Tyrone December 21, 2015 at 3:30 pm

“ATTENTION LEGAL NOTICE”

AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
To: All This May Concern, I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2.

I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number.

As a matter of fact you can contact me through my webpage

Reply

fletcher November 16, 2015 at 6:31 am

I had a engine put into my 2006 Chrysler 300 touring. I didn’t have all the funds to get it out. So I was paying storage fees plus the cost of the repair work. So when I finally get it out. The license plate socket and bulb was damaged. They claim it came in that way. When in fact it did not. I was pretty much told to fix it myself. I spend thousands and you can own up to the fact that someone stole it off my car and your telling me you are not going to fix it.

Reply

Lorraine December 15, 2015 at 10:10 pm

Class action law suit.

Reply

Lorraine December 15, 2015 at 10:44 pm

Go on their FB page and post about your experience below one of their post…it will get their attention when customers start seeing how they handle business and GO SOMEWHERE ELSE!

Posting on their page!

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Daniela Rosas November 11, 2015 at 1:52 pm

My husband is currently in the military and stationed in Norfolk, Va. His vehicle has been in the AAMCO Fredricksburg, Va location for nearly 6weeks now. He was told that his vehicle would be ready today. So he had a friend give him a ride from base to the AAMCO in Fredricksburg. ..to find out that his vehicle isn’t no where near finished. Poor customer service from the location for not having the odessy to call in advance to inform him. As a military member, he solely relies on his vehicle for transportation around base and to come up north on the weekends.

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Lorraine December 15, 2015 at 10:23 pm

The Matairie, LA location did the same thing to a customer — held vehicle for 20 months forcing customer to purchase another vehicle. This is how they operate.
Seek legal action.

Here’s the link — AAMCO has been sued and will continue to be sued for the way they handle or cheat their customers.

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Lorraine December 15, 2015 at 10:44 pm

Go on their FB page and post about your experience below one of their post…it will get their attention when customers start seeing how they handle business and GO SOMEWHERE ELSE!

Posting on their page!

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Jay November 8, 2015 at 12:53 pm

I took my car to the aamco on Lancaster ave. In Reading, Pa. No work was done to my car because they lost my keys ( so they say) they waited until the end of the work day to tell me. Here it is a week later they claim they still can’t find them. I have never had keys lost by any repair shop ever, except by aamco. This is the first an last time I take my vehicle to them

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Lorraine December 15, 2015 at 10:11 pm

They are careless and will lie!!! I am seeking legal action against the location in Metairie for failure to perform work charged and collected.

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Lorraine December 15, 2015 at 10:45 pm

Go on their FB page and post about your experience below one of their post…it will get their attention when customers start seeing how they handle business and GO SOMEWHERE ELSE!

Posting on their page!

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yvonne October 15, 2015 at 9:15 am

I recently had my transmission repaired by aamco and when I went to pick up my vehicle it was still having same problem went back within 5 minutes of picking up my vehicle told them it was still driving the same way I was told that the shift gear is broke and that I would have to pay to get fix it wasn’t broke before I took my vehicle to aamco so it shouldn’t been that way when I picked it up I see there’s a a lot of complaints with aamco about the same problem someone really needs to look into this If we pay for services to be repaired then we should get that not another problem that we didn’t have so they can get more money

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Lorraine December 15, 2015 at 10:46 pm

Go on their FB page and post about your experience below one of their post…it will get their attention when customers start seeing how they handle business and GO SOMEWHERE ELSE!

Posting on their page!

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Tyrone Merritt December 21, 2015 at 2:57 pm

“ATTENTION LEGAL NOTICE”
AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number. To contact me Google search( dynamite1 aamco ) this will take you to my webpage OK.
Stand Up For Your Money!​
Thank you for all your support!!!

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Derik Mortimer September 28, 2015 at 3:57 pm

I have posted a negative feedback already on Yelp and on Better Business Bureau for:
AAMCO of Lakewood WA
12006 Pacific HWY SW
Lakewood, WA 98499
253-581-2725

I purchased a Groupon that would cover either front or rare brake pads replacement, resurfacing the rotors and the labor for both. Before taking my car in (which I might add has to be left with them all day long for this service) I had both the Toyota dealership and Les Schwab inspect my brakes and both confirmed that the front pads were in good shape and that the rear pads were getting thin, 3mm, and would advise having them replaced soon. So, I new that was all that was needed done and that my Groupon should cover the work in full. I dropped my car off on 9/25/2015 at 8:30am and got a ride back home. After a few hours I get a call and the lady says that the tech found that I had no pads left on my rear brakes and I was metal on metal which had damaged my rotors and scored them so they could not be resurfaced and would need replacement. She also said my calipers were sticking and they also needed to be replaced as well. All this additional work and labor would cost over $400 additional dollars to perform. I told her I don’t believe you and that she was lying as the brakes were just inspected at both the Toyota dealership and Les Schwab and they said the pads were getting low around 3mm and no other problems. I told them not to touch the car and I would not pay them a penny and will be down to pick it up and take it back to Les Schwab. After getting another ride down there I got the car and took it back to Les Schwab and had the rear pads replaced and the rotors were resurfaced and that no scoring was present as the pads still had 2mm left on them. The calipers were also fine and not sticking as AAMCO claimed. I paid with tax $194 for this work. I called Groupon and complained about AAMCO’s unfair business practice and how I would not be able to use this Groupon as they were not honoring it as it was advertised and intended. They refunded my money in Groupon bucks. I was unable to leave a feedback on the Groupon site which is unfortunate as I don’t wish any others to have to go through this experience. I noticed that many others have had the same kind of experience as me when trying to use this Groupon as evident from all the negative feedback on Yelp with very similar stories. Do not give this company any work or believe anything they tell you without confirming it with a reputable repair shop first!!!

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Lorraine December 15, 2015 at 10:12 pm

I also posted a very detailed review on YELP about AAMCO, Metairie, Louisiana.

This entire franchise is a MESS and needs to be shut down!

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Christa September 28, 2015 at 11:46 am

Took the car in for rebuilt transmission. They were rude, never returned calls. Damaged bumper and lost rearview mirror. The transmission does not work properly, it jumps out of gear while your driving. Took it back with no success. I have filed a dispute with AAMCO credit. The owner of the shop said we had to give the transmission back but, when we offered to do that he declined. I paid $2009. for a defective transmission. There are always dissatisfied customers in the shop.
I have left 3 messages with the corporate office, still no response.
I have also reported to BBB.

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BRAD SMITH September 27, 2015 at 2:57 am

AAMCO TEMECULA CA . Steve AND Vince are either fools or outright THIEVES . They took 2 weeks and an additional $450 to rebuild my trans. MYSTERIOUSLY the drive shaft no longer fit . WTF . LEAKS and enormous vibration. Took it back . “DUH , WE CAN’T SEE ANYTHING ..” Took it to INTEGRITY AUTOMOTIVE . Took Tony about 7 minutes to see my NEW YOLK WAS HIT WITH A HAMMER IN 2 LOCATIONS . I stopped the payment through WELLS FARGO FRAUD PREVENTION . More powerful than a team of lawyers . I wish I could post a video to show how blatantly they lied .

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Lorraine December 15, 2015 at 10:14 pm

Metairie, LA shop also quoted me one price then just before scheduled return of vehicle, the price increased for additional services.

When the trans started leaking within 5 days of getting the car back, another trans shop took the trans down and said NO VALVE BODY WORK WAS DONE. They supposedly increased the final price cause they did valve body work.

Seeking legal advice.

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Merritt Tyrone December 21, 2015 at 3:31 pm

“ATTENTION LEGAL NOTICE”

AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
To: All This May Concern, I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2.

I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number.

As a matter of fact you can contact me through my webpage

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Amy September 15, 2015 at 12:01 am

Janet, Nothing you claimed they did was illegal therefore what they actually did ,according to you, is on the “OK” side of the law. This shop ,as I understand it , has a super honest owner and customer service manager. I highly recommend that you erase this experience from your thoughts and move on with your life.

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Robert September 28, 2015 at 11:51 am

Lol this is BS… What they did to her is not acceptable whatsoever. I myself have had really bad experiences. Sure the worker there telling me to “f*** off and go to a dealer you f****ing idiot.” Isn’t illegal, but it sure as hell ain’t ethical

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janet williams September 12, 2015 at 3:56 pm

adding from yesterday. . .
OK. . the next morning (today), I noticed the heating gauge start to rise so I pulled over and let the car run .. and guess what, the fan is NOT working at all. When they said the car was ready to pick up yesterday. I asked if the fan, electrical and everything was working properly .. the owner/mgr said “yes”. I was happy about “that” news. However after trying to leave the shop (backing up) and having my car stall and how I was treated, I was exhausted, belittled and abused .. now today, knowing that they straight out LIED to me. The fan was NOT working. He just wanted me to pay the bill and leave with MORE problems. I don’t know if they “did something” to my car to cause the idle issue–mainly because I’ve never had that problem before and it WAS working fine. . but they owed me a call when the mechanic noticed and experienced this new idle problem too. And to top it off, the fan was never fixed. They lied. They are also the first mechanic shop that didn’t show me the work done. . just insults, not answering legitimate questions and incompetent work. The mechanic changed a hose and added coolant. . that’s it. $195.12. This is criminal. How would HE feel if he had the same experience to his car? Of course, he refused to answer that simple question. I want justice.

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Lorraine December 15, 2015 at 10:48 pm

Google — “lawsuit against aamco metairie, la”

Here’s the link — AAMCO has been sued and will continue to be sued for the way they handle or cheat their customers.

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Tyrone Merritt December 21, 2015 at 2:53 pm

“ATTENTION LEGAL NOTICE”
AAMCO Transmissions & Total Car Care 1444 E Colorado St Glendale, CA 91205
I’m the Plaintiff: Merritt, in this Case Number 15G07337 Merritt VS. AAMCO date set for trial 2-29-16 @ 8:15 AM. Alhambra Courthouse 150 West Commonwealth Alhambra, CA 91801 Department NE2. If you have any information on this business to assist in my case Please write and send directly to the court you must use the case number. To contact me Google search( dynamite1 aamco ) this will take you to my webpage OK.
Stand Up For Your Money!​
Thank you for all your support!!!

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janet williams September 11, 2015 at 8:27 pm

My car overheated so I stopped driving it and made an appt and towed my car to Aamco in lake forest, ca; DBA: Cal Kidd Inc. He did explain the they needed to replace the hose and then they could do the diagnostic test (run the codes) afterwards. OK, cool. I verbally approved that. I got the call that it was just the hose and the electrical and fan were fine–no replacement of those parts needed and my car was ready to be picked up. Yeah, right? but when I tried to drive the car out (BTW: it was parked in the same spot the entire time).. it died. I went back in and finally met the mechanic and he said when he test drove it, he experienced “idol problems” too. I asked WHY I WASN’T I CALLED re/this issue? The manager and mechanic didn’t want to discuss it. I asked wouldn’t this show up on the diagnostic test (running the codes)? He then said he didn’t have authorization by me to do that–only the overheating aspect of the car.
I have never experienced that before. Other mechanics have simply run the codes to check for everything and IF there was something they found, I would receive A CALL to enligten me and see how I wanted to proceed. This did not happen AND I was treated rudely (like a bad child) repeatedly. He wouldn’t answer questions–only repeat the same thing over and over again. I asked him sincerely, “how would you FEEL if your car didn’t work after if was “fixed?” He refused to answer any “personal” questions. I only asked to see how HE would respond, react and do. Nada. When I asked about running the codes (diagnostic test), he said, he could do it on Monday (today is Friday) and he would ONLY check for those codes pertaining to this ONE issue. Again, I have never experienced this response/treatment before. Mechanics want to check everything–it’s in their best interest AND the car owner’s as well. Find everything upfront, right? When I asked how long running this diagnostic test for this ONE thing would take, he said 4 hours. I said, look I understand that you need the car for “4 hours” because you have other cars, that’s fine I guess–but the ACTUAL time it takes is what? He would ONLY repeat the same thing over and over like a pissed off parent talking to their stupid “not getting it” bad child. Look, if someone had made a mistake and offered to check it out on the spot and apologize for at least not calling me. . I would have appreciated that and been cool with it. I don’t expect any one person to be perfect. stuff happens. . but it is HOW it’s handled after the fact whether a mistake was made or even if he “feels” (he does not feel) no mistake was made. You “make good” right? I’ve seen the diagnostic codes run before and it literally takes minutes. He could have run them all right there and eased my mind and I would have appreciated that and felt heard and valued. Instead I was belittled, my concerns and legitimate questions were ignored and insulted to boot. BTW, for replacing A HOSE & adding coolant, it cost $ 195.12 (parts & “labor–$57 hose, $35 coolant & $95 labor). . even my out of state mechanic brother in law said this was ridiculous–over priced. It should have at least come with kindness, concern and care for the client and car.

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Christina lemmon September 10, 2015 at 7:50 pm

Took my 04 Ford ranger to Ammco in Wheeling for a leak paid for a rebuild.Had to take it back 2 days later for another leak.Month after that shifting hard, another leak. My truck started pausing going in reverse, took it to the Robinson Pa store.now my overdrive is flashing it was up at Robinson for 2 weeks with the conclusion its not the transition problem. Was advised to take it to a dealer, so I did and transition problem. Back up at Robinson for the sixth time. Picked it up this evening and of course still flashing. My truck has been down for the past 4 weeks, thanks to the skills of the incompetent mechanics that they hire. The customer service is a joke who never returns any calls. Even wrote letters to the CEO MALON WILKUS and the CFO and the COO and of course nothing back. Great company u don’t even care about your shops ripping people off and doing shitty work. Well Aamco u will hear from me again because I am getting a lawyer in the morning and you can give me a full refund. I will be more than happy to take my vehicle to someone who knows what they are doing

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Betty Rascha September 11, 2015 at 3:42 pm

There are two sides to every story. Give the dealer a chance to explain his side.

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RAY Brown September 1, 2015 at 5:04 pm

I took my mazda to Aamco in Mcdonna Ga the Manger agreed to finance the repairs (lied) after me calling him for 4 weeks he told ne i needes 2300 to gwt my car fixed …. when u ask him well what about rhe financing he claimed the company doesn’t do it any mor and now wont give my dam car back saying i own them 800 for tearing my car apart…… i filed bankruptcy and he’s still refusing to give me my shit and no on from there fake cooperation will call me back im filing a law suit this week

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e September 3, 2015 at 2:45 pm

My car @ Aamco they are not giving my Car lback either

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Brian O'Donnell September 4, 2015 at 10:01 am

Get off this board you low life!!! Go back to your hole.

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kenensi sanchez August 26, 2015 at 1:33 pm

I took y bmw to aamco they had my car for six months they damaged my interior and property was missing when I paid 3700 the manager gave me 24 months or 24,000 miles but the owner said he was only going to give me12 months to me that means he is not confident in his own work I would not recommended aamco to anyone

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Helen August 13, 2015 at 2:42 pm

I had a judgement against one of aamco transmission franchisee in Columbus Georgia. He fails to appear in court due to fraudulent act. He was able to explore 2400 from my credit card account without providing any car service to me. I want to know how I can be help to further go ahead with my case.

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Lorraine December 15, 2015 at 10:16 pm

There is an attorney in New Orleans, LA that just litigated a case against Metairie, LA AAMCO.

I am calling him to see if a class action can filed against AAMCO — they do not perform services charged,

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Ramiro August 12, 2015 at 11:07 am

I left my car in AAMCO Miami, FL for a $2200 transmission repair.
AAMCO fixed the transmission, but the first day I drove it I noticed that the steering was way off! and every time I passed by a bump the car sounded like it was going to break!
I took it back and they told me that that they where going to check it.
Surprise a piece broke and they told me it would be another reapair.
After I told them that the car WAS NOT that way when I left it they said that the piece broke due to normal wear and tear and that the sterring was like that already.
That it was their word against mine. That I had no evidence and in other words I HAD TO EAT IT.
What do I do? I call customer service in HQ and all I get is voice mails and they never get back to me.
What ever happened to listening to the customer. Reasoning and accepting that my car was not like that before it was sent to AAMCO?
Please help.

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Lorraine December 15, 2015 at 10:21 pm

I have been trying to get HQ to call me back for days now….they keep emailing me their phone number and extension but no one calls back.

I gave them one last chance to call me. If no response, I will seek legal advice from the same attorney that successfully sued them earlier this year for keeping a customer’s car 20 months forcing them to purchase another vehicle.

THEY ARE A MESS!

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junior August 7, 2015 at 6:20 pm

Took my sons infiniti to have transmission rebuilt they said it be ready in 3 days after back and forth finally got the car back after 15 days took it home 2 days later doing the same thing as when i took it in shifting hard and this is a rebuilt transmission and i thought this was reputable company but i see theres no pride and this why i paid 2300 dollars

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Roy D August 5, 2015 at 9:50 pm

Had my transmission rebuilt by aamco in Riverside ca , cost me over 4000.00 dollars .
Got my truck back after about a week in their shop . Got my truck back , and it was shifting hard , then the seal started leaking , so Intook it back , I told them of the hard shifting , and what I was told , is that all dodge trucks shift hard.
Before I took my truck in , it shifted smoothly , never shifted hard . To this day it still shifts very hard , and they only gave me 12 month 12000 mile warranty . Needless to say , I am very unhappy . I’m trying to get a hold of someone in corporate , so I can file a complaint . Can anybody help me ?

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Hunter Basak July 30, 2015 at 7:04 pm

The Aamco at Kamloops charged me almost double the price of OEM parts that I can get from the market. Please look into this matter as I gave Aamco my complete trust and they ripped me off royally for a job that would have actually almost half of what they actually ended up charging me. Furthermore, they also called me at the last moment to notify me of additional parts and services. Very unprofessional attitude and would like to have my faith in Aamco restored.

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Kathy Evans July 29, 2015 at 2:06 pm

I took my 2005 Ford Freestyle to the Butler, NJ AAMCO in mid April. I was told a transmission installed from a junk car would be $3,000. Once he got the car, then the quote it went up to $4,000. He did fix some stuff like replacing one caliper and Rotor, spraying the altimeter (it was stuck). so now the bill is $5,000.
I got the car back on 5/4/15. It had a 30day warranty. On 5/11/15 the problem returned. AAMCO towed it and says he’s been trying to fix it. It is 7/29/15. They called to tell us to pick up the car because they are closing!!!! What will AAMCO do to back this?

I also had my 2007 Equinox fixed by the Butler Transmission back in April 2015. Jamie told me he can’t guarantee the fix because its an old car. (huh?) In July I was smelling transmission fluid. I took it to another Transmission place and they told me I have 2 quarts EXTRA fluid!!! The trans is otherwise fine. AAMCO in Butler is a total scam.

Still need my Ford Freestyle fixed!

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Kathy Evans July 29, 2015 at 2:10 pm

Oh, and may i add with the Freestyle I got a printout go the codes. There are 7 Transmission codes being thrown, but none on the engine.

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Angela July 29, 2015 at 12:09 am

I took my 96 ford ranger in to the Gresham office and I was quoted over the phone that the tow was free if I had the work done there I was told the first time I took my truck in that it would be done on 3 or 4 days and of took there 2.5 weeks the first time my transmission went out 2 days later and they came again to pick up my truck and told me was being charged for the tow a second time I played for recondioned tranmisson and it broke down in 2 days told ( Steve ) that I was not going to wait another 2 weeks for my truck and it has been 3 weeks since I took it in and stl have not heard from business and I am now going to start court proceedings against Gresham Oregon

Not a happy customer

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Frank Williams July 9, 2015 at 6:30 pm

On 6/12/2015, I authorized AAMCO on Camp Bowie to repair the transmission on my 2008 Toyota Tacoma. It was returned to me on 6/15/2015. AAMCO informed me that repair was complete and warranted for 12 months. From the day I accepted I, there was obviously something not right and it became worse. I took the truck back to AAMCO on 6/22/2015 because a transmission related engine malfunction code. It was returned to three days later and AAMCO said everything was good. The very next day, I took my truck back because the transmission was still not repaired correctly. After many excuses and lies, and a payment over $3900, I am still waiting for my truck to be repaired and returned.

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Brian O'Donnell July 10, 2015 at 10:48 am

Frank you got hosed! They got your $3,900 you got ripped off. You should’ve gone to the Toyota dealer.

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brian July 1, 2015 at 9:42 am

We are writing this letter to address the misleading, nearly fraudulent dealings with your company AAMCO Transmissions on this first and only visit. Approximately 11:00am on June 17th of 2015 we came into the establishment after speaking with your manager HECTOR over the phone early on Wednesday morning. Hector said that they weren’t overly busy this day, so if we could bring in the vehicle immediately because a bay is open and it could be looked at. What our 2012 Dodge caravan needed was an air conditioning fix. It was not completely broken hence the driver side vents blew out cold air. Upon arriving at AAMCO located at 8225 East Butherus Drive the manager there Hector said that after a detailed diagnostics he would be able to properly access what the problem was with the cooling system. Hector explained that in about 45 minutes they would have more info on it.
Initially Hector was very friendly and extremely accommodating in his explanation of what was to be expected in figuring out exactly the issue. Since we were from out-of-town, this seemed great. The caravan into AAMCO transmissions with the air condition working and blowing cool air into the cabin interior. The issue was that it was only blowing out of the driver side vents and not the passenger side vents in the cabin. The passenger side vents blew out heat while the driver side blew out cool air, simultaneously.
The major problem was that no mechanic is able to work on a car before advising the customer of the cost associated with the repair, parts or labor required to fix the problem. In this particular cooling problem, no single part was replaced or ordered. An inspection of the problem did not lead to any part being purchased or added. The final invoice paid stated $189.98 cents. On the invoice that amount was charged under “parts” $0 dollars in labor. Total cost paid via Visa Card was $232.07 after tax, a price lower than what Hector initially requested from us to release the car. He requested an unreasonable amount of money approximately $350. I do not recall the exact price over three hundred dollars, but anything above no cost is dishonest claim.
Credit Card Transaction INFO: Invoice: 0000004 – Merchant ID 8000822885
Service Invoice INFO: No. 106831 #19740 Jamcon LLC 8225 E.Butherus Dr., Ste 1 Scottsdale, AZ 85260
I do not know why this happen this way, I suppose it was because we are from out of town and would not be returning often, but after this experience we do not intend to return here for repeat business or to get rear brakes done or any other service here at Jamcon LLC/AAMCO Transmissions.
We are writing this letter requesting a refund in the amount of $214.98 of the $232.07. Minus the Shop supplies cost of topping off the Freon or whatever else a No-Cost Multi-Point Inspection in tells.
Return correspondence via FAX
Thank you for your attention in this matter

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James Carr June 30, 2015 at 2:15 pm

Problem: I took my 2004 Lincoln Ls V8 to AAmco 746 Chester Pike, Prospect Park, PA 19076 the beginning of May with high hopes of getting my transmission fixed. The Manger there (Dale) told me that they have to run a diagnostic test to find out what damages are done. After the test Dale gave me a list of problems that they found. I asked (DALE) him will they be able to fix my car or should I just get a new car and his response was “yes they could fix my car” totaling $2500 with a $800 deposit and it will take about 2 weeks. I paid AAmco $2500 cash a day later hoping my car would be ready to go in two weeks as promised. Two weeks with No Car pass and I didn’t hear anything so I called Dale for any updates on my car. He told me that they were not done with my car they found more problems and would need an additional $1100 to fix my car still assuring me that they were in fact able to resolve the issue. So I paid an Additional $1100 dollars to get my car fixed. Another 2 weeks pass and I still didn’t receive any updates so My Father and I visited the Franchise and they asked us for an additional $900 because they found another problem with the computer system on the car. For the past two months I have been renting cars from enterprise ( totaling $1500) which has put me in a bad financial situation right now. Which they did not contribute to this expense. I still have not received my vehicle after spending over $3500.

Desired Resolution / Outcome
Desired Resolution: Refund
Desired Outcome: I want a full refund for my car and rental car expenses. It is Now the end of June beginning of July and my car is still not fixed I have been without a car for 2months now. The mechanics at AAmco may have known that my car was unfixable and I feel they took full advantage of me by continuing to increase the cost on the problems they said they found on my car. Currently I have been renting cars from enterprise to get back and forth to work and school which has become a bit of an inconvenience from my everyday life, and I am suffering financially paying for my car to get fixed by AAMco, purchasing rental cars to get back and forth to work/school and paying out of pocket for my Graduate college courses. Your assistance would be greatly appreciated.

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Ray Joubert June 25, 2015 at 12:05 pm

On May 15th 2015 I bought my car into your location at 2016 Keller Springs Rd Carrollton, Tx. My transmission was kicking extremely hard. I was told I needed to have my transmission rebuild. this cost me 2200.00. I pick up my car May 19th. I told them the transmission was doing the same thing. I was told to drive it for a few days. After 1 week I bought it back, there tech say he drove it and it was fine. I continue to tell them it was not fine it was jerking and kicking. On today 6/25, the transmission stopped and left me stranded. I had to leave the car and walk to work. I expected to get better service thru AAMCO, and needing AAMCO to provide me with transportation while this car is being repaired.

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Carol June 24, 2015 at 6:46 am

I know we are very disappointed in the service we have received from AAMCO. We brought our truck in 2013, had to have the transmission rebuilt. Had to take out a loan to do so. Within one year, the torque converter went bad. Had to replace that. 1500 miles later, the transmission is shot again, no warranty. Another 4300 dollars… this place is one of the worst we’ve dealt with. It’s time we need to junk the truck since the tranny is going to cost us more than the the truck is worth… so sorry we ever went to them in 2013. Worst customer service, they don’t stand behind their work or their customers… Won’t ever be back there again.

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rebecca jean June 20, 2015 at 4:39 pm

where do i begin well i brought my car a 2008 Toyota Avalon to AAMCO TRANSMISSIONS in FORTMYERS FLORIDA
keep in mind that i did go Toyota which is where i purchased the car and they asked me for way too much money since my warranty on the vehicle expired i couldn’t afford the price that was given to me so with that being said Toyota said said hey your car is practically new the only is issue is this transmission i said OK i did my homework and found aamco big mistake i went with the rebuilt transmission deal long story short they had my car still have my car for a month every-time i get the car back i can never keep it for a whole week the car wont reverse the car would over heat the car wouldn’t even drive i paid over 2000 dollars for this service and instead of apologizing for the inconvenience guess what the ass hole that work there by the name of mike tells me i owe him 400 dollars why u ask well he says its because my car needs a part that has nothing to do with the transmission so there fore it needs to come out of my pocket i refuse to pay for it had he did his job right the first time we wouldn’t be in this situation what makes me angry is the how bad the communication is with his customers if you tell a customer their vehicle will be done on a certain date and it isn’t its only right u pick up the phone and say other wise after all the customer did pay for service to be done a phone call wouldn’t hurt he would tell me my car would be ready on Tuesday and Tuesday would come and go and here the funny part every weekend he seems to be out of town yeah right i wouldn’t recommend anyone go to this shop when i told my friends and family about it they all said one thing about this place they are horrible and they will find any and every reason to charge you for something i am 8 months pregnant and due in august i have two toddlers and i work in a whole different city about 1 hour away from home can you imagine i want to sue them for sure

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rebecca jean June 20, 2015 at 4:14 pm

where do i begin will i broought my my car a 2008 toyota avalon to AAMCO TRANSMISSONS

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Hood June 11, 2015 at 11:37 am

AAMCO 2973 S. Federal Hwy.
Stuart, FL 34994
**AN INDEPENDENTLY OWNED AND OPERATED AAMCO CENTER**
No issues with staff. Friendly, willing to explain and answer all questions, markup is high.
The owner however is unprofessional, rude, foul mouthed, arrogant and full of himself. I spent $2,450.00 to repair at 2005 Hyundai Tiburon that is in excellent condition except for the transmission issues I began to have on May 29, 2015. I agreed to the terms to repair the vehicle and made arrangements to get a rental car for one week ($140.00) because I was told it would take that long. No issues with the time frame. After one week I began to get excuses; my guy fell and hurt his back, we are having issues with fixing the transmission, we need to order new sensors now (charge more money), it’s first come first serve, I don’t have enough people to work, we only work until 12:00 on Saturdays…blah, blah, blah. On June 9, 2915 I call the shop around 10:00 AM. The owner answers. He immediately starts with the excuses again. I begin to get frustrated with him. I don’t raise my voice but do tell him that I’m not happy. He states he will give me a $100 credit for the problems I had to deal with. I tell him that it’s unacceptable and that I feel $140 credit (additional one week car rental) was acceptable. He says “Hey, I’m throwing you a bone here and you want to argue about it”. I tell him just because he doesn’t like what I have to say doesn’t mean I am arguing. As I continue to talk he repeatedly talks over me and then accuses me of being loud to him. When I tell him that I am not being loud he says, “Well then the volume of my phone must be turned all the way up”. Now I’m really not happy. I voice my concerns about not having the car. His response was this, “Why don’t you stop your BITCHING”. Needless to say I was shocked. I asked him if he knew how his supervisor would react if I were to tell him/her what he just said to me. He said, “I don’t have a supervisor. I own this place”. I said, “No wonder you feel like you can talk to your customers like that”. I am disgusted by his attitude and self righteousness. I will never do business with any AAMCO again nor will I recommend their services to anyone. I am also writing a letter regarding this incident to the corporate office of AAMCO. Let’s see if someone there will tell me to “stop bitching” or actually show some professionalism.

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P&W Henton May 19, 2015 at 1:05 pm

AWH…where do I start…. On or about April 2 or 3, we took our 2003 Lincoln LS to the Aamco Transmission located in Maryland Heights, MO to have our transmission diagnostic. We were told by the desk clerk (as he has no knowledge of cars) that it would cost 498.00 to drop the transmission to determine why the car was hard shifting. After 1 day at the shop, Mark called to say “yes” it was our transmission and the cost would be around 2300. We agreed to have the car repaired. After about 1 week of send the transmission to their Wentzville, Mo location where all transmissions are rebuilt, the car was returned to the Maryland Heights location for us to pick up. This was around 4:30 pm, just before the shop closing at 5pm. My husband driving the supposedly repaired Lincoln proceeded to put the car in reverse, which was extremely hard and heard as I was driving away in our other vehicle, while Mark the office clerk was driving off. Needless to say after driving the car for a day, we returned it to the shop to explain the car was exactly the same as when it was brought in. They assured us they would look into the repair, and said it takes all the parts to loosen-up (whatever) that means. After keeping the car for another week, the car was picked up and again, nothing changed. At this point, we are asking ourselves are the employees even test driving the vehicle before returning it. Well, again we take the car back (3rd) time now and 3 weeks later. I contacted the area supervisor Jerry and explained my frustrations and that our car needed to be repaired as we paid for a working transmission for this car. Jerry drove the car along with my husband and immediately saw that the car was not operating properly and stated he knew what the problem could be. After several days of no contact from anyone, we called and was told that Mark thought I (wife) was upset and did not want to talk to him…Jerry assumed that Mark had contacted my husband to tell him it was determined the computer brain of the car was bad and they would have to research to find a good one as this vehicle is no longer being manufactured. wow… is right. Jerry asked that we give him a few days to find a computer brain for this car. Again, another week passes by, and we finally called and was told a computer was found somewhere in a eastern state and was being shipped. Once it was received, we were called to provide a second key for the car so that it could be programmed. After having to pay for a key (our own fault) the key & car was taken to the dealership to have programed. Needles to say, the car had both the old and new computer in the vehicle, which, who knows which was programmed. As of today, 5/19/2015, we still do not have our car and everyone seems to be scratching their heads as to what to do. We have already spent a total of 3,000 for a vehicle that is in the same condition as when it was delivered to the AAMCO shop in Maryland Heights for a rebuilt transmission. Oh, on top of that we were told on one occasion that one of their employees (who had worked) on our car was fired suspected of drinking on the job. Not good. We are still waiting for our car to be repaired. The next step is to dispute payment on our credit card, which I’m glad that’s how it was paid. Needless to say, never ever would I recommend anyone to any AAMCO shops. Being a nationwide company, my husband felt very confident on their name and service. He’s feeling really bad as this was not my choice to have the car repaired at. Bad news and reputation for this company.

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John Winkowski May 26, 2015 at 11:36 pm

Live with it ,quit crying. Have a stiff drink and move on. They will survive without your future business.

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Amanda Harris June 13, 2015 at 10:57 am

john winkowski why dont you take your car to AAMCO then?

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Joseph Singer May 18, 2015 at 9:45 am

AAMCO @ 8709 1/2 Liberty Rd, Randallstown, MD 21133

Crooks and idiots! The markup these guys charge is ridiculous! I ended up going with an upgraded clutch instead of the OEM they had initially ordered. When I went to sell the OEM clutch they “didn’t want to bother trying to return”, I found out it’s not even a Ford kit ($500 retail), it’s a SACHS kit which goes for ~$200 (slave cylinder included). They charged me $552 for the initial kit, PLUS $122 for the slave cylinder. They wanted to sell me a used transmission with 100k+ miles on it for over $2,000 and complained when we had to wait for one with 80k I found for less than a fourth of their price. Then when they went to put the transmission back together they suddenly realized my flywheel had a huge crack in it. Another potential $650. That’s when we ended up waiting a second week for my new clutch kit to get there (which I could’ve ordered from day 1 had they “noticed” the flywheel when they did the initial tear down) (would’ve been there a day earlier had someone not declined the delivery the first time, and then they had the audacity to call ME asking where it was!).
On to the idiocy section, they:
– Broke the fuse for my amplifier (I’m assuming they did this when they took the battery out), so I had to buy a new one
– Didn’t connect my reverse light switch (I had to rip my engine bay apart after them to do so. I shouldn’t have to go behind guys to finish the job I overpaid for them to do!)
– Lost a bolt to the transmission mount bracket, had to buy a new one (That’s pretty essential, guys!)
– Parked my car up on a curb, in gear, without setting the parking brake (The transmission “experts” can’t park a car with a manual transmission? It’s a parking brake, not an emergency brake)
NEVER AGAIN will I be going to this place of business, NEVER will I recommend them to anybody, and if I had a choice to do it all over again I would pay extra to have my car towed to a reputable shop who would get the job done right without complaining about it and charging me 400% markup for less-than-brand-name equipment.

Get on top of your franchises or your company’s name is going to end up in the toilet. What if this were someone’s car who didn’t think to check behind them? What if the bracket failed because of the missing bolt? Someone would be crawling back to you for another transmission because the one you put in broke. Is that how you guys operate your business? Sabotage? For shame.

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LC May 15, 2015 at 10:29 am

I brought my car in to the New Rochelle Office for new brakes and when my car was returned to me there was a dent on the back lift gate. After bringing it to Chris attention he told me that he would speak with the staff and call me back within an hour. As of yet I haven’t heard from Chris. His customer service (if you can call it that) was horrible. I think that he should have had the decency to at least give me the courtesy of calling me back whatever the outcome. I would not recommend him to anyone nor do I have anything good to say about what he did or how I was treated.

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andre May 7, 2015 at 12:24 pm

I was an employee for aamco at corpus Christi Texas as an assistant manager. Whenever a vehicle would get a basic service..oil change, alignment etc.. the service would come with a free MPI. 9 times out of 10 They always find a reason to charge the. customer more money. A simple oil change would Automatically change into a need to rebuilt the transmission wether the car needed or not. I have seen numerous people get ripped off at this place…and other asst mngr, shawn, would treat everyon like shit. Yelling. condescending, arrogant.. its been over a year since I work there, & I still haven’t gotten paid. I would not bring Nor would i recommend any vehicle to this place. Unless you want to pay thousands of dollars unnecessarily. Take the vehicle elsewhere.

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Devona Sheppard April 30, 2015 at 6:36 pm

Re: AAMCO Complete Car Care, 796 Hampton Rd., McDonough, GA 30253-6512.
Back in January, I had my vehicle towed by AAMCO for replacing my transmission. I was originally quoted an estimate of $2100 for a rebuilt transmission, After a few months trying to get financing and refusing to use his title loan company. I decided that I could not afford that and wanted to have my car towed back home. I contacted AAMCO and spoke with the receptionist to find out what I owed so I could have my vehicle towed back home and she said I had to speak with Shane. After a few days of not getting a call back I called and finally reached him and explained that I could not afford the price for a rebuilt transmission and need to just get my car back. Shane said he could do a used transmission for about $1400 but not more than $1500. I agreed. It took about two weeks or more for the completion after several calls and being told day in and day out that my car would be ready and no calls, I would call the next day and be told a few hours and the car would be ready, no call. This went on for about a week. On Thursday April 2, 2015 I was told the car was finally ready. I went to pick up the vehicle on Friday April 3, 2015 around 11 am. Within 20 minutes of driving the vehicle home I realized the steering was off and the steering wheel was side-ways and the car was veering off side to side. I immediately called AAMCO and asked for Shane and was told he stepped away and she would have him call me back. After not receiving a call concerning my issues I decided that I would go ahead and get an alignment assuming that was the problem. On Saturday morning April 4th I went to an auto shop around 10:30am to get an alignment and once they put the car on the lift I noticed there was something wrapped in the rim of the back tire and the only way to remove it was from underneath the vehicle, only to find out it was a curtain. As they started to inspect the vehicle they noticed the back lateral bar was bent and would not be able to do the alignment until that was repaired. As they were lowering my vehicle I immediately called at 10:52am and left a message with the answering service and stressed that I needed to get a call back ASAP regarding the damage to my vehicle. As I waited to get a call I took my vehicle to another Auto shop for a second opinion. Only telling them I needed an alignment, they lifted my car and did a complete inspection all around and not only noticed the back later bar was bent, the two front tie rods were broke and the axle was broke the manager of that place said I had to get all those repairs done before I can get an alignment. I went home, parked the car waiting for a return call, no call was ever received. On Sunday April 5th I went ahead to get the repairs done because I was told this was dangerous and I was blessed that my wheels hadn’t popped of while I was driving. He said the only way that axle could have broken like that was by impact. At 1:09pm, I knew AAMCO was closed but I called anyway and and spoke with the answering service stressing I needed a call back and that I had already left several messages and continued to be told they would have him call back. Thinking they would show some concern and call back on Monday April 6th, I waited a few hours to see if I would get a call being that I had left three urgent messages. After not receiving a call, I decided to call at 11:02am and was able to speak with Shane regarding the damages to my vehicle. His response was to tell me how old my car was and how many mileage I had, which has not barrier on the damage that was done. I deem it to be fair to compensate me for the damages done. I have contacted all the mechanics that had contact with my vehicle prior to the towing and one of the first questions asked was if my car had been towed and I said yes, AAMCO towed my vehicle. Mr. Brown, the mechanic that was last to have contact with the car stated he knows there were no issues with my vehicle because he drove it before he suggested to me that I possibly needed another transmission or have a sensor replaced in the transmission. The car drove perfectly fine and the steering was not sideways. I have pictures of the steering wheel prior to the repairs, as well as statements from mechanics that has worked on my vehicle, and pictures of the damage to my vehicle. I deem it fair to be compensated for the damages done. I am trying peacefully to handle this matter outside of the court.

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James March 25, 2015 at 10:07 am

Every encounter I have had with the Wentzville, MO manager Jerry Gervais has left me mad! He talks over me, interrupts me, and has a smartass answer for the questions I ask. After being misled by one manager, Jerry called me to ask when I was picking up my 07 Mustang, he could sense my frustration with the previous encounter he told me the problem has been rectified…by firing the first manager. I asked him hoe that rectifies my problem, he didn’t have much to say and hurried me off the phone. When I got my car back the radio won’t work. I brought it back and they won’t help because the transmission doesn’t affect the radio, yet it worked when I brought it in! Then, he calls me and says the coupon I used was invalid and the employee who accepted it would have to pay the 150 bux back so I have to sign a paper saying that I was given a discount!

Like an ass, I decided to call them about checking fluid levels in my Explorer. Jerry said if I do that I may as well just have the transmission serviced. I asked him what that meant and he got mad and told me I just don’t get it! What an ass! I would avoid this asshat at all costs!!!

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Eddie Weber March 24, 2015 at 2:19 pm

I live in Lexington, SC I took my 98 Lincoln Navigator into a aamco shop on North Lake Drive in Lexington, SC. The manager there by the name of Andy was the rudest person ever, cursed me out like I was a piece of garbage. I recommend that no one go there. Very bad service and I give that shop a big F- all the way…….I will be calling corporate headquarters on this guy and his shop…..

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Merrie March 13, 2015 at 10:03 pm

The AAMCO in Hazel Dell, Washington is another AAMCO rip off. My boyfriend and I have dumped close to $5,000 into the transmission that they were supposed to fix. We paid all of the money and yet the transmission is doing the same thing as when we first took it to them to fix. It was $3,000 for the transmission to be done alone. Now when we take it back, they are rude and don’t seem to care that they are too stupid to do the work right, just like to bill people and hope that they don’t realize that they are being ripped off. Now this is gonna go to court because the services that we paid for have not been fixed at all. I would NEVER take anything to AAMCO EVER!!!!!!!! They just rip people off and it seems that it doesn’t matter what branch it is.

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Esteban Paredes March 6, 2015 at 4:26 pm

my warranty paid about $7000 for a new transmission on my 08 BMW 550i. Besides that, the local manager knew the warranty did not cover fluids or diagnostic. After knowing this he started bringing up charges for more diagnostic time, overpriced tranny fluid almost another $500 and just trying to squeeze the most money out of me and the warranty company. The had initialy told me car had oil leaks then said it was the tranny. They replaced the tranny, a week later brought it back cuz it was leaking and they said it was the previous leaks that they never addressed or brought back up after they got approval for tranny. They billed again diagnostic fees even dough I had paid those the first time they inspected and saw them but only worked on the tranny and yet got another $1300 paid. Now 4 Months later the transmission pan is leaking and they are neglecting their work and do not want to honor their warranty they gave me of 1yr 12,000 miles. besides that tranny doesn’t shift smoothly. Should of gone to the dealer, would of paid the same amount in the end and they gave 24/month 24,000 mile warranty. Called a different branch and said the warranty they offered should cover the whole tranny even leaks. Hope that it was Just the Taylorsville, UT branch that is dishonest and run by a thief at this point I would say and not all your branches or AAMCO themselves. Taking it to a different branch see if I get better treatment and honesty if not so me and the warranty company that paid them can pursue them in court for this. Especially after paying almost $9,000 in repairs for so called quality parts and labor.

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Rod Waller March 25, 2015 at 4:12 pm

Mr. Esteban Paredes,

We are sorry to hear that you were not satisfied with the service you received at AAMCO of Taylorsville on your recently purchased used BMW 550i from a local used car dealership.

As with many used cars on the market, they come with their own deferred repairs/maintenance issues and concerns. This is the case with your vehicle.

For this exact purpose, many consumers purchase an extended warranty/service contract. The good thing is you had this coverage, however, these organizations dictate what is or is not covered and at what dollar amount (based on your specific contract) and what repairs can be completed or not and when. Almost without exception, most extended warranty/service contract providers do NOT cover all items associated with the needed repairs on the vehicle. This was the case in your situation.

When your vehicle arrived to our location, it had the following symptoms:
Transmission fluid: Low, burnt and varnished.
Error codes: Error codes related to transmission failure where present
Performance: Limp home/fail safe mode (only had 3rd gear – missing 1, 2, 4, 5, gears)
Motor oil leaks (from many locations of the motor – majority front and rear of motor)
Power steering leaks

Actual costs that were paid (by you or your warranty company) for your Transmission (less sales tax and the other repairs/services you authorized) were: $6385.68.

Comparison estimate: BMW of Murray Dealership estimate (less sales tax – dated 3/25/15): $7,882.34

Additional repairs:
You did have additional repairs (unrelated to your transmission) completed at AAMCO Taylorsville on a separate occasion. These repairs were all related to the excessive motor oil leaks and power steering leaks from various locations very common on this vehicle year, make and model.

As you know, due to the excessive nature of your motor oil leaks from the various locations throughout, we recommended to you that the remaining leak repairs (unrelated to the repairs we competed) would need to be completed by a BMW dealership.

All of our repair work is warrantied and guaranteed. Please accept my personal apology for any misunderstanding or miscommunication that may have occurred in this regard. You are ALWAYS welcome to contact me directly with any concerns.

We take our customers’ experience very seriously and appreciate you taking the time to provide us your feedback on your experience. I am available at any time to discuss your experience personally and would appreciate the opportunity to inspect your vehicle free of charge and make any and all corrections that may be necessary as a direct result of the repairs we performed.

Best of regards,
Rod Waller
AAMCO Taylorsville

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Michael April 21, 2015 at 8:04 pm

Funny how you are the professional service we bring it to, but cant seem to fix it, I have the a problem with a las vegas dealer and all they want to do is charge me mre money to fix what I brought my car into be fix, AAmco customer service you need to control your franchise’s and stand behind your name, I paid to have a tranny fixed took it to 2 other shops after the local shop did the work and they found problems with the tranny we took it in for; the over drive light flashing, the manager now gone didn’t write it down, and to top it off I had to take it some where else and pay for it to prove they didn’t do the work right, today I am still fighting to get what I paid for corrected, and I will not top until AAmco. gets this handled. lets see if any one responds to me, the corp, office seems to side with the local company…

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robert scott March 2, 2015 at 4:31 pm

after paying over $3,000.00 for a transmision repair the work was not up to par with in one week the drive shaft came undone and put my life in danger , i am very upset .

Bob Scott

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Tyrone Merritt February 26, 2015 at 2:41 pm

On 11-20-14, I had my 1997 XK8 towed into AAMCO at 1444 E. Colorado St. Glendale CA. Mr. Robert Bakhtiari me quoted $2,500.00 to repair it. When I came to pick up the car on 11-25-14 the price changed to 3,500.00. I drove off and had to return back within an hour because my check engine light came on. After returning informed Mr. Robert Bakhtiari, I was told they would repair the problem and to come back on Saturday, the 11-28-14 which I did. I have taken my car back there over four times for them to repair the oxygen sensors that was damage when the mechanic drop the transmission before he disconnected the wiring, But instead he pulled the sensor pins out of place damaging the pins in the connector. I dropped off my car on 01-15-15 and was told they were going to repair sensor and to check why transmission delay in Drive. My last visit to the AAMCO was on 01-20-15. I went to pick it up my car on 01-19-15 Robert Bakhtiari, told me a bold face lie, that I have on tape, that my car was at RUSNAK Jaguar being repaired. I contacted RUSNAK and was informed by Mr. Vasquez and Mr. Lopez that what I played on tape is not true, that my Jag had not been there since I brought it in myself. The mechanic did something to cause the check engine light to go out for a day then it was right back on again. On 02-25-15 I took my Jag to RUSNAK Jaguar to get the truth once and for all and was informed by a certified Jaguar mechanic in writing that the sensor was stretched out of position and my newly built transmission does not want to shift into 1st and 2nd gear that the gear ratio is in consistent, that it has transmission internal failure and my 3,500.00 transmission job is leaking fluid. I do not want to go back to that shop for more lies; I just want what I paid for the repair of what they damage by their negligence of not unhooking the wiring before letting the transmission drop out there by causing the damages to the sensors.

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Ami February 23, 2015 at 5:39 pm

Absolutely horrible. We took our Audi to the AAMCO in Cottman Ave in Philadelphia on February 5th after my husband purchased a Groupon deal with 3 oil changes, etc. When he got there he explaied some of the issues we were having with the car and a gentleman named Mitch informed him that what he was describing was minor in nature and would take a day–two MAXIMUM to complete the work. We were quoted $179 for parts and $150 for labor and was prepared to pay that. After THREE weeks, we still do not have our car back and when my husband called (mind you we called daily to see what’s going on with the car and repeatedly asked how much it would cost) he was told that it would cost well over $3,000 but will get a $400 discount. Are you serious? We need our car back. We are willing to initiate and join any class action lawsuit against these sorry excuse of mechanics and businessman. Anyone interested please feel free to email me at Am****@gmail.com. This is ridiculous. I will be visiting their corporate offices this week. When I do go to retrieve my vehicle, it will be with the police and a mechanic accompanying me.

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Porsha LaCroix April 20, 2015 at 2:22 pm

Please email me ASAP. I am looking at filing a class action lawsuit. 612437**** plac***@gmail.com

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Stephanie N August 10, 2015 at 2:48 am

Porsha,
May I ask if you filed a class action law suit? If so, please contact me, similar story on our hands as well. Thank you.

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Jme June 11, 2015 at 1:17 pm

We had a similar situation at the one here in Saint Louis at both the Maryland Heights location and the Brentwood location. They had no authorization from us to disassemble our car then when they said the transmission would cost $2300 to repair (mind you they (AAMCO) just dropped a new transmission in this same car in Nov 2012 after I’d just purchased it in August 2011 and it’s only a 2010 Sebring). And when Gary told us on the back end after taking our car apart in a million pieces (so he says) that for us to chose no repairs, it would cost us $800 to reassemble the car! I am outraged! Please contact me at jme.******35@gmail.com for the class action law suit!

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Chris Krueger February 23, 2015 at 3:57 pm

Re: Aamco Winchest cv. Memphis,TN

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Chris Krueger February 23, 2015 at 4:12 pm

Re:AAMCO Winchest Cv, Memphis,TN I took my 2002 VW Jetta to them for Transmission as it wasn’t shifting at all. Got a quote for $2000. I told them go ahead. For 6-weeks, kept getting run-around. Excuse after excuse. Wouldn’t return phone calls. Finally got car back Nov. 2014. Had and isssue with shifting and not even going into 3rd gear. Took it back after finally getting them on phone to discuss warranty. Took it in. Bad mistake on my part!!!! They have had it now for 8-weeks. First telling me they had to order a valve body. That went on for 3 weeks. Finally get valve body with solenoids week 5. Then it wouldn’t shift at all. After another 2 weeks, they found badly shorted transmission Control Module!!! Tried blaming me. after another 2 weeks of them saying that UPS can’t find the package, it finally came in. (Mind you, I go down there a least 2-3 times a week complaining about the time they have had it.) They put the replacement TCM and check. Said it was shifting and getting ready to test drive. Then smoke came out from under fender where TCM is mounted. May have fried the replacement module now. I told them they need to check the wiring, modules and valve body solenoids. Not sure how much longer they will have it NOW. Trying to figure out re-course of action. Needless to say “DON’T GO TO AAMCO”!!!! I will never use them again!!!!!! Probably wont here from this corporate bunch either. BEEEWWWAAAARRREEE!!!!!!!!

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SMV February 23, 2015 at 3:06 pm

I greatly appreciate your time in reading this email. AACMO, Covina CA

The Transmission went out on my car Dec 19, I had it towed to Aamco in Covina after speaking to Jordan the Sales Manager. They were closing so kept the car there overnight. The next day Jordan advised $980 would be the total for: assessment of problem, labor, taxes and fees. He said the parts would be an additional $1520.00 to rebuild. TOTAL 2500.00 and that I would have the car back to me in 7 -11 days at the latest. I advised Jordan on several occasions that I was moving out the the state and needed the car by January 9th. Until then I got a rental car.

When I called on the 27th, car was not done-Jordan blamed it on the holidays (yet employees were there working just not on my car) and was going to take another 7 days to get (that means after January 1st). But he would help me by crediting my bill 37.50 for the rental car I had now had for 8 days. ($200.00).

Called on the 3rd of January and now Jordan was blaming the delay on the transmission delivery stating he could not force them the get there any faster and had NO idea when they would be there to install and EVEN had the nerve to tell me that if he gave me the number I should call and try to expedite the delivery. And this was going to take another days (rental car is now up to $375.00)

But wait on January 6th Jordan called to tell me that a rebuilt transmission would not be safe and he ordered a brand new one from the company and the cost of the all this was going to exceed $3500.00! well since I had already secured a loan for the $2500.00 Jordan was out of luck and needed to repair it for the original cost.

Jordan called my financial group and asked them to increase the loan amount so he could finish the work on the car! That was so illegal and I did not find out until after he had done it. My finance company thankfully called me and I advised that was not permitted. I called Jordan who at that point was still blaming the holidays for the delay even though now we are a week past any and all holidays.

On January 9th my moving day the car was still not fixed and the ever unhelpful Jordan was not rude, belligerent and vague about all repairs to my car. I left the car to relocate out of state with my company– Before I left Jordan asked if he could have the finance check for the loan I secured. The ONLY was to guarantee that the car would be done was to hold the check hostage and advise that the check would be NO GOOD in 30 days.

1 day before the check was set to expire Jordan called to tell me the car was finally fixed. So lets recap: On 4 separate calls Jordan promised to have the car ready on a certain date when that day came and went he always extended the new date 5-7 days,
Costs:
$525.00 (rental cal fees),
$2698.00 transmission repair (45 DAYS TO REPAIR),
$15,000 (for a used car since when I moved I had no transportation),
$122.00 (for insurance while it sat in his lot),
$220.00 for a new car battery (since he left the old one out for 45 days and never charged it)
That is a total of $18,565 for a transmission rebuild.

The best part Jordan called me on Feb 3rd and ask me for another $450.00 in fees!! I laughed and hung up!

I am paying a loan on the transmission for a car I DO NOT EVEN HAVE! Jordan violated several lemon laws. Jordan represents your companies name as it is my consumer duty and right to report these types of salacious practices. This type of scamming and slamming consumers is something that everyone who even thinks about using this location will know. Please feel free to contact me, though I have attempted several times to contact headquarters at AACMO and fully understand these are independent owned locations–it is still YOUR company name and something that you should take pride in I am not looking for any deals. Just someone to know that customer service actually does go a long way and Jordan and this AAMCO have none.

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Bradley February 16, 2015 at 5:34 pm

I took my car (Mitsubishi 3000gt) to AAMCO in San Marcos off Hwy 123 around September 2014. I got a quote for a re manufactured transmission with full warranty for such and such miles. They eagerly gave me a quote of $4000 parts and labor for the transmission and some front axle work. The worked with me generously taking payments. I got the car back and around the beginning of Dec it was stuck in low gear. I took it back and they’ve had the car every since. When I call the place the receptionist tells me that the mechanic is looking at it and they’ll call me later that day with an explanation. I’ve yet to hear anything as to the status of the vehicle and it’s been 3 months. The car just sits in the back lot. I’m near the point of seeking legal assistance to atone for a refund of services, the value of the car, and the severe inconvenience of not having transportation for months.

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Vick kalfayan February 13, 2015 at 1:39 am

Have a great commercial property that will be available soon near freeways lots of parking no close shops around .across from new DMV VERY ESTABLISHED SHOP

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Robert Cona January 30, 2015 at 12:20 pm

I spent close to $5000 at AAMCO last week. My car was left at the shop for approxiamtely two weeks to allow time to order parts and work on my transmission. The shop attempted to call me on Monday (the day before the blizzard 1/16- NY) to have me pick up my car. I was unable to go due to employment obligations on that day. I returned on Wednesday once storm had subsided. I was told that I had to shovel my car out. It was completed covered in snow! The employee offered me his shovel but did not offer to help me. Is this supposed to be customer service? The car is in their lot it is their responsibility. What if I had fallen and hurt myself in anyway? AAMCO would have had a nice lawsuit on their hands. I was appalled that no one in that location saw fit to do their job and ensure that my car not be buried in snow. After spending that much money, (all cash) I thought they would have been more helpful. Needless to say, I am extremely unhappy with the occurrences at AAMCO. I will never patronize your establishments again, nor will I send friends or family there.

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Jeremy January 19, 2015 at 4:47 pm

• AAMCO made me believe they were going to get my car fixed, “We REPAIR not rebuild,” was what I was told over the phone after the gentleman refused to give me a ball park range without a diagnostic.
•So I went in
After the diagnostic and wasting my morning, AAMCO proceeded to tell me, “we can only rebuild not repair.” That seems contradicting.
• AAMCO then proceeded to rip me off on the pricing to rebuild my transmission. (I didn’t buy in)
• AAMCO proceeded to waste my time even longer just to call me back and inform me they were going to continue to rip me off. THANKS
•During my wait to pay for my diagnostic the, “professional” Tom behind the counter (more accurately described as a fancy speaking sales person, for less then automotive savy people) proceeded to confuze a poor customer on a relatively simple water pump, or radiator leak repair, and transmission flush and servicing. He quoted her a cost of twice as much than if you were to go to anybody else and made it sound like she was about to make a series of great decisions. (Poor girl, more dollars than sense is what my dad would say)
• THEN I handed the help my cash to pay for my diagnostic and he COMPLAINED, “this money is soaking wet.”
All in all, AAMCO is the worst experience I have ever had witha automotive service. I will be leaving a bad review and contracting a corporate office. AND I will be giving negative feedback to all my friends at, Jenkins automotive, shiffletts automotive, monroe muffler, Sears automotive, j&d automotive, all my friends and family that have, and will have car needs in the future not to mention the hundreds of customers I visit monthly in the Harrisonburg, Winchester, waynesboro, Staunton, and Charlottsville area
AAMCO In harrisonburg Va.

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Kathy January 19, 2015 at 4:07 pm

This is regarding the AAMCO on No Waterman Ave, San Bernardino, CA. I took my ’92 Toyota truck in for a diagnostic since KFI radio advertises that if you mention them, the diagnostic is free. I was charged $89.95 and told that the free diagnostic is only if you have the work done there. I was quoted a labor charge of $595 by John. I had to make arrangements for transportation before I could leave the truck even though I was being pressured to leave it right then for a rebuild. The day after I dropped it at AAMCO, I got the opportunity to buy a whole parts truck so told AAMCO to stop immediately. I was never given an estimate and when I went in to close out the bill, I was being pressured by Andre the Manager to let them do the rebuild even though it could cost up to $4700. I had in my hand KBB quotes that my truck is only worth $1900 to $2300. Andre kept pressuring me. When I told him just close out the bill, he charged me all the labor and refused to adjust it for only labor done. All they did was remove, detach the transfer case, and put the parts in the back of my truck so I can have it towed. I asked by email for a partial refund as the labor contracted for had not been done. The owner Craig never responded. Andre insisted on talking on the phone. Told me that I was charged full labor because I had changed my mind and he refused to put his answer in writing. After reading these complaints, I’m very blessed that I got out of there for only $700, but will be sharing my experience with everyone. I will never use any AAMCO anywhere, ever. Turns out, they had never started the labor other than removing the trans. All the engine crud is clearly there with not a single sign around either seal that it was touched. Single women BEWARE. I’m also sending all my emails asking for written contact plus pics of the untouched trans to Corporate. Like they care. BEWARE!!!

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Erica January 13, 2015 at 4:56 pm

AAMCO, Market Street, Riverside, CA – WORST SERVICE AND CAR NOT FIXED AFTER 3 WEEKS AND $3000!!!!!

Based on the advertisement of “diagnosis, service and maintenance of transmissions”, I called AAMCO on Market Street in Riverside CA, because I was having transmission problems. Andy said that the majority of the times it is not the transmission and only requires minor repairs. So I took my car there. After 3 days, Andy said it was the engine and would cost $500. I picked up my car after being in their shop for 1 week and it was not fixed. I called Andy and he said they never tested the repairs and released the car to me because I was in a hurry to get it back. So I took my car back to repair what I originally paid for. After being there another 3 days, Andy called said it was the transmission (but also needed the engine repairs that cost $500) and would cost another $1000. So I agreed to the repairs. After another 2 days, Andy called and said the transmission was worse than they thought and would cost $3000 to repair. After 4 weeks and $3500, my car is NOT fixed. I will NEVER go to AAMCO on Market Street in Riverside, CA or any AAMCO.

Erica,
Riverside, CA
January 2015

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Stephanie Motley January 13, 2015 at 10:55 am

I live in Jacksonville Florida. I called the Aamco (on Biscayne Blvd) based upon online reviews and the fact, Dave, who answered the phone quoted me a flat fee tow of $55 and a “Free” Diagnostic, which he charged me $90 for. The total estimate was $1201+. He kept assuring me that he was helping. When I told him I didn’t have the money he suggested I fiance through them at 20+% Absolutely every place I called was significantly cheaper, including the Nissan Dealership, who Dave, made damaging statements about, insisting they would be more expensive. They were infact, $500 dollars cheaper than the estimate Dave had given me. Nisian actually they suggested calling my insurance company to cover the tow fee. I paid Dave $65 which was $10 dollars more than had quoted me on the phone and I’m sure he never suggested that as an option because he does business with the tow company. When I suggested on the phone that Dave’s Aamco was ripping me off he said he was only trying to help and that he would call around to see if there were any cheaper auto parts dealers, but he didn’t. He questioned me about who I had contacted and what their price quotes were and he immediately suggested he could “discount” stating his boss would kill him. Too late, He’d already lost my trust. I told Dave that he knew he was in the wrong at that point and again, he started with the whole “Oh I’m just trying to help”. When I went to pay the balance of $165.85, he gave me a very hard time about returning the key, he kept claiming in case of a fire they’d have to be able to move the vehicle. I informed it would would be moved, that very Day! I am disgusted and furious at how he felt he could grossly take advantage of me and I personally feel like it is because I am a single woman. This guy in my opinion very dishonest. Don’t EVER take your car there.
I have contacted the Better Business Bureau, put an ad on Craigslist and my work’s internal classifieds (the Mayo Clinic) and emailed Ken Amaro with First Coast News.
Stephanie Motley Jacksonville, FL

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Ronald January 7, 2015 at 11:04 am

I took my 2000 Isuzu Rodeo To you shop on Backlick Road in Alexandria, VA. In fairfax county. I had coupon for a free check. The transmission was slipping i told them. This on on 1/2/2014. I call to check on the car on 1/3/2014 at 1110 am. I was told by the service rep that the transmission was low on fluid and it was brown. The person i tlalk to on the phone was Eric and the price to just drop my transmission would be $895.00. The person that look at it was Javier. I pick up my car and i took it to a service station near my home to have them look at it. They put it on a lift and told me it was missing a freeze plug and that is why it was low on fluid. They replace the freeze plug and change the transmission fluid and the car runs great now. That cost me $ 212.00 now how did your service person Javier miss that freeze plug missing and the transmission fluid all over the underside of the car. I would not take my car to the AAMCO service center on backlick road in alexandria VA. if you live anyone near them go some place else.

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Israel Ortuno December 31, 2014 at 7:14 pm

I have a toyota sequoia in austin texas in your stassney and s.first location and mark has been telling me that is going to be ready and is going to be ready for the last 3 weeks I need someone to do something about it because my wife is about to loose her job do to we don’t have the car so please help us and do something about it we need the car fix and fast and if someone from this corporate office would like to contact me with mark at the aamco stassney and south first location you can find my I have a toyota sequoia in austin texas in your stassney and s.first location and mark has been telling me that is going to be ready and is going to be ready for the last 3 weeks I need someone to do something about it because my wife is about to loose her job do to we don’t have the car so please help us and do something about it we need the car fix and fast and if someone from this corporate office would like to contact me with mark at the aamco stassney and south first location you can find my number

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company listings.ca December 31, 2014 at 6:37 pm

However, you may be surprised that you may
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Tracey Mills December 30, 2014 at 12:21 pm

I took my daughter 2007 Pontiac G6 to Aamco in Miami Gardens, FL., because engine light was on and the car was jerking and transmission not down shifting. I was told it was a computer problem and to open transmission to find out it would be $500 and that piece should only cost about $45 to replace. so i said ok no problem then i was called and told once transmission was opened it was so bad inside that other parts need to be replaced and he would be easy and only charge $1649. Im like wow i dont have that kind of money right now. ok now i have a choice of them putting transmission back together and not fix for $600 or let them fix it and pay $1600. i dont have money to throw away so i let them fix it. i explained i dont have all the money and if i can pay 3 payments until paid and get car out. I was told yes but it had to be in cash only. I agreed. 2weeks later i got car from Aamco the very next day enging light back on and transmission jerking again so i took back now they tried saying it was spark plugs but i already had all the spark plugs changed. I took to autozone before i got their and they told me it was computer and dirty transmission fluid so i advised aamco of their findings. i was then told he was going to put some transmission cleaner and put another computer and he was doing this for free. Im wondering free i just paid $1640 and it still not fix. Ok they claim to put computer, the next day same problem i took back. Now they telling me its the coil pack and that need to be change another $175.19 cash since he only charging for part not labor. Ok they claimed to fix that. Next day pick up car later on same problem so im frustrated now and took to another mechanic he says the computer for transmission is the problem. almost $1800 later how is that possible when aamco claims to have put a new one and the best part is he claims he threw it in for free. So my question is if it was free what i paid $1640 for and why it dont work.
I also looked up the business name and as of 8/20/2014 the business was Voluntary Dissolution. But they are still up and running taking customers money. Aamco obviously dont know or dont care who is doing business under their name as long as they are getting paid. This is not fair to the consumers who are paying their hard earned money. I took my car back today 12/30/2014 and was told owner on vacation. I guess so after my $1800 cash but if my car not fixed by this friday i suing sombody.

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Allen December 23, 2014 at 1:40 am

Just wanted to let you guys know that you have a gem in Doug, the manager at your Renton, Washington location. He bends over backwards to help in any way he can to get the work done. Not only that, but he does it with real concern for the customer. You just can’t fake that. I cannot do a lot of work I used to on my own vehicles any longer. For the projects I cannot do, I go to this AAMCO location only because I will get an honest bid from him on any job, and an honest job done. Kudos to Doug… he deserves recognition. Merry Christmas to all.

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Monty Cully December 22, 2014 at 8:15 am

I took my ’97 SAAB 9000 Aero Turbo in to the AAMCO,owned by Gouping Li DBA AAMCO Transmission on 187 W. Alameda Ave.Denver,Co.80223 (303) 462.2626.It took 29 Days to get my Car Back ( after being told on more than 7 separate occasions that it would be ready in 3 Days,2 Days,1 Day etc).Now,after taking this Company to Court on 4 occasions ( 3 Continuos) where I finally won a Judgement from Gouping Li DBA AAMCO Transmission Go Transmission for the amount of $3,461.66 Court Case # 14S00750.He has been Sued a Plethora of times refer to these cases in Denver Small Claims Court1.)Jeff Capra vs Gouping Li DBA AAMCO Transmission Case # 14S01087.2.)Keith W. Johnson vs Gouping Li DBA AAMCO Transmission Go Transmission Court Case # 14S01039.3.) Tyler Tuck & Todd Harbert vs Gouping Li DBA AAMCO Transmission Go Transmission Court Case # 14S00958.My Case is in Appeals as of 12/16/’14,meanwhile my Car was fixed properly by Gouping Li ( Independant Expert Mechanic)and now I will not be able to get my car out,because these Appeals go from 4 Months up to 4 Years.With that said I may have to forfeit my Car.”CONSUMER BE AWARE”! ! Monty.

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donna pachl December 18, 2014 at 7:23 pm

does anyone even read these issues? my SUV went in for a transmission build and it is still there I was told 3 days MAX!!!!. NOW nearly 14 days there. when I call they do not call back. and I do not get answers of why my car is not ready!!!! I will NEVER trust AAMCO again. still working on trying to talk with someone with this issue. DISGUSTING!!!!!

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sheldon December 17, 2014 at 7:52 pm

Brought my 94 z28 camaro to aamco in Wentzville missouri for a trans rebuild. They did not diagnose the reason but when i got it back the car wouldn’t shift basically how it was before i brought it in. I later returned the car one week later.this time it them roughly 2 days and the determination was i had a pcm. So they said I have to pay for a new pcm which I believe they shorted it out but now im out on a 2k because of there mistakes. .note they said they have pics of my trans parts that were bad clutches bands etx but he deleted them lol yhea right.

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Michael Lee December 8, 2014 at 3:24 pm

My complaint is against the Aamco dealer on Garden of Gods Rd. In Colorado Springs, Co.
My transmission went out the week of Thanksgiving while visiting in North Carolina, I had a new reman put in from Cottman there, when I got back home here in the Springs, I noticed 2 bolts sticking out by the transmission about an inch below the started area that was not screwed back in, I tried to tighten but they wouldn’t budge. I pulled in the Springs Aamco dealer to ask about them and he wouldn’t even take 2 minutes to walk 30′ to look down from the open hood to see them. He said that I could leave it and he would run a diagnostic check later today or tomorrow. I ask for the owner and he said he was the owner and he said that if I wanted it looked at I would have to make an appointment. All I wanted was for him to tell me if it was something critical where I need to make an appointment to get it fixed. He was about as rude as a person that I’ve ever met for being in business . I will never go back to him, will drive to Pueblo or Denver if I need any transmission problems.
This complaint may never get read or anything done about it, but at least I tried and got it off my chest.

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camilla December 2, 2014 at 9:08 am

I took my car in to the for one thing and they found over things so they say because I had extended warranty.They kelp it for one month and two days .they put a engine in it which I don’t think I needed they broke my front motor mount. And didn’t tell me l carry it back because it was loose.they still didn’t tell me they had broke the motor mount. Two week later my car started to leak transmission fluid.i carry it back that’s when they told me the mount was broken. I had had the back mount put on at the same shop under Paul management and was told that I didn’t need the front one. Not only that l had a high pressure power hose put on that was put on right way. I ended up taking it to Buick to get all the problem fixed costing me another 900.00 dollar.i am not pleased at all .I have left my name and number on the phone.

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camilla December 2, 2014 at 9:12 am

Other not over.

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Jesus Flores November 18, 2014 at 2:49 pm

I wish to submit a severe complaint against AAMCO in Redlands ca. their address is 1267 W Redlands Blvd
Redlands CA 92373 their phone # (909)7937261
I had my transmission rebuilt 3 times from the period of Oct 2013 and June 2014. All under warranty and all 3 rebuilds failed.
I paid with a credit card the amount of 3291.60.
When the transmission started to fail again for the fourth time I decided to take it to another shop and it was discovered.
An internal part of the transmission fractured and there was metal debris in the transmission oil so another
Rebuild was recommended and performed. I have a receipt that’s states these recommendations.
I sent a letter to Mr. Larry Adams who is the owner of the AAMCO shop Located in Redlands CA demanding a refund of my money that I paid since his shop never performed a satisfactory result
He denied the refund so I submitted my case to small claims court and strangely enough despite all the evidence I submitted,
Receipts, pictures even physical evidence , the judge still ruled in their favor.
I ask for my case be considered for any action against the AAMCO franchise thank you

Jesus Flores
1585 W Redlands Blvd
Redlands CA 92373
(909)892-****
E mail address d**@sbcglobal.net

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David Suggs November 13, 2014 at 11:56 am

they’re trying to charge me $2700 for fixing my truck an I have not gave them the authorization to fix it. there should be a law against that wanted me to go to a finance company and the finance company did not help me. I told him to wait let me see what the finance company was going to do but they went on an fix it anyway. i just don’t understand why they do that to . people that’s not right. the one in Temple Hills Maryland

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Steven Anthony Quiroga November 12, 2014 at 9:47 am

11/12/2014

I, Steven Anthony Quiroga as of 6pm cst 11/11/2014 am voluntarily resigning my Management position with AAMCO. Center location 5960 NW Loop 410 San Antonio,Tx 78238. Please contact me at 210-833-**** for further details.
Sincerely,
Steven Anthony Quiroga

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Yvonne Dominguez November 5, 2014 at 11:07 pm

I took my van to the Salem Oregon AAMCO to have them check out my idle. My van ran good but the it was idling high and then low. They googled the possible problems (this is what the guy said) and came up with it being a valve. They tried to different valves and then a reading came up saying that our computer was bad. They said this would for sure fix the problem so I agreed to replace it with a new one. We got the van back and it was doing the weird idle again. The guy said it was another bad computer (the computer was new how could it be bad?). Took it back in and they replaced the same valve as they had previously tried, and that was the problem. In my opinion, it seems to me that we were taken advantage of, maybe he wanted to make a fast buck off of us. So we never needed a computer. We got stuck paying for a brand new computer which cost me 1100.00, and this is not including labor. My computer was obviously not bad, it was the valve. I had a huge feeling that it was not my computer. I have also emailed and called the headquarters several time and no response. Due to this poor customer service and their cheating ways of trying to make a quick buck off of me, I will be writing reviews everywhere, and see if I could report this company to a Bureau. What they had done to me is not right at all!

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lina November 2, 2014 at 11:17 am

I dont even know where I’m gonna start with Aamco.
Back in 2013 our Chevy Malibu 2008 all of the sudden stop moving. We took the car to Aamco and they told us that the transmission was completely out and we needed a new one. We paid over 4,000 to get out car fixed. We picked the car up and everything seem fine until about 2 weeks when the car started leaking power steering fluid. We took the car back to Aamco and they said that by mistake the place one of transmission cables on the wrong side and it had burned down. The manager had an attitude just because they had to fix it at no cost. They fixed it but in less than a year after I get another engine light took it to AutoZone for a diagnosis and they said the code it’s giving its for a transmission failure. I couldn’t believe that after paying over 4,000 to get my transmission fixed I’m still having problem with it when I contacted Aamco and all they could say was how my warranty its up and I can drop my car off but I’ll have to pay for the repairs. This place is a SCAM and I can believe they are still in business. I think a lawsuits its in order at this point.

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Stephanie October 30, 2014 at 6:37 pm

Well….lets see. In the spring we took our 1993 Dodge Spirit in for poor heat issues and oil leak. Aamco replaced the thermostat, hoses, radiator, timing belt, water pump, and valve cover gaskets. In less than 2 weeks it was leaking antifreeze and oil..again. Called them and of course got the “bring it back and we will take a look”. It was “now” the head gasket, which they wanted to charge an additional arm and leg for, which we “negotiated” a much lower yet still WAY to high amount..got it “fixed”. Fast forward a couple of months and the car is acting up again… By this time we realize that Aamco is unreliable and we take it for a diagnostic somewhere else. The results we got were HORRIBLE. They are: Cylinder head gaskets leaking, intake manifold gasket leaking, valve cover gaskets leaking and multiple codes. I am unsure why…after a few THOUSAND dollars, our car is now a complete POS that is unreliable and is leaking crap everywhere. It will cost MORE to fix the crap that AAMCO “fixed” than what the car is worth. I do believe a lawsuit may just be in order. This company should be ashamed of themselves. You put my family at risk and essentially stole our money as they work was faulty. P.S. This shop is located in Bellevue, Nebraska and Steve is the Manager.

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wade cronce October 23, 2014 at 4:44 am

Working out of town in Ohio. Needed my truck fixed. I was quoted 1900 for the work needed. When i revived the bill it was 2800. Called owner, nothing. I felt uneeded work was done and over priced. I am letting everone know never to use a aamco for service. Poor public relations. It’s aamco on Arlington road in Akron Ohio.

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Steve Cottrell October 21, 2014 at 1:09 pm

I took my 2009 Honda Pilot into the Aamco shop in Scottsdale AZ on Butherus. September 22, 2014 They replaced my transmission for $2000 and had the car for 5 days. My wife and had to rent a car so that we had transportation to work etc. One week after picking up the car the transmission fluid leaked out all over our garage floor and the transmission was slipping again. I took the car in again on a Saturday, on Monday I called to find out what caused the issue and to find out how long it would take them to fix it? I asked if they would reimburse for a rental car and was told that Aamco does not do that for any reason. I was told that a seal was bad in the transmission after one week of driving it? Again they had the car for 2 days and I had to rent a car. I have had the car back two weeks this time and the transmission is leaking all over my garage again, I called Aamco and they refuse to pay for a rental car and stated that we just need to bring the car in again for them to look at and figure out why this keeps happening? My car is in worse shape now than it was before I took it there with the transmission slipping. I am so disappointed in the way they handle there customers and would appreciate a response from corporate. Bad comments travel much faster than good. I hope your corporate office is customer service oriented because your service station in Scottsdale, AZ sure isn’t.

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Ernest L Tolbert October 7, 2014 at 11:09 am

To whom it may concern,
In the late summer of 1966 the AMMCO transmission shop in Saginaw, MI had my 1956 red & white 4-door Chevrolet in for it’s transmission repaired. I had just graduated from college and was working a summer job. I was told the cost of the repairs and decided foolishly, to decline to have the work done. I was told that there would still be charges to put it back together, did I say foolishly, I went for the offer they presented to me to sign over my (1st) car over to them. They did allow me take off my new tires. Over the years I have often thought of my car that I driven from AR wishing I had not been “Jack & Bean Stalk”.
If you maintain records that far back of the employee’s, management in particular, I’d would like to try & find my 1st car. I’m not saying that anything illegal was done to me, a young, nieve lad with less money than know how, made a mistake. If you can help me to rectify it, I would be most appreciative.
Thanking you advance
Ernest L Tolbert

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Stan Mitchell October 6, 2014 at 6:08 pm

AMACO TRANSMISSION REPAIR IN BRENTWOOD MO COULDNT REPAIR A TRANSMISSION ON A MITSUBITSI TRUCK IN3 TRIES WHERE DID THEIR MECHANIC GO TO SCHOOL?

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lamon December 29, 2014 at 11:37 am

having the same problem with company. they got paid and i still have problems with my car, after taking it to them 3 times. the manager keeps telling me they had to fix something else, but my clutch always sounded the same from day one. now i don’t hear the clutch squeaking but my service engine soon light is on and my car runs choppy when i turn on the heat. can’t complain to their corporate office. just leave a message and they will get back with you. NOTHING LIKE THE COMMERCIALS!!!!!!!! JUST A BIG RIP-OFF!!!!!!!

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Angel A. October 6, 2014 at 1:46 pm

Your AAMCO store at 603 Wise Rd. in Schaumburg IL is run/managed by an incompetent staff. They charge you for parts and labor and the work wasn’t even done, I thought my first visit was just a bad day for them but after this last visit it’s not a bad day but a bad establishment I will NOT be coming back here. On top of that I believe they over charged me for repairs. Who do I need to call to rectify this situation? because the manager on duty Marcos seemed to NOT care that we had been back and fourth to the shop 3 times to pick up the car and it still wasn’t right!

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Joe October 3, 2014 at 1:49 pm

Hello:
On August 22nd, I had my 2002 Toyota 4Runner towed to Aamco located at 2525 Fowler Street Fort Myers, FL 33901 for what was thought to be a transmission problem. Within 2 hours I received a call from the shop stating it was nothing but the 4WD transfer case being in neutral. They were still going to give it a test drive to be sure. I was told there was going to be no charge for their time (nice gesture.) After about 2 hours I called the shop to find out how the test drive went. I was told it was running poorly and they were looking into it. It seemed to be misfiring. It was first thought to be the fuel pump, but it wasn’t. Then they thought it was timing belt, but after replacing it learned it wasn’t (they also replaced the water pump at this time.) Then they thought it was the throttle body, but it wasn’t. Although we were provided a rental car for two days, my wife and kids needed to get rides to school and work during the full week Aamco had the vehicle. After the throttle body replacement did not correct the problem, the shop manager (Mike, I believe) stated I did not owe any money since they did not fix the problem. They now felt it was a bad head and offered to do replace it for about $1000. At this point I decided to offer $250 to cover half the cost of the parts and take the truck home. The following week, I took the vehicle to my local repair shop and learned that the timing belt had been re-installed incorrectly. My local shop charged me $273 for their labor since the belt was new.
I’d like to request that I be refunded my $250 (transaction date of 8/29/14.) I believe the shop over committed to something they were not familiar with and caused my family significant inconvenience. It has been a month and the vehicle has been running fine.
Thank you for your attention to this matter.
Regards, Joe.

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Karla Williams September 29, 2014 at 9:13 pm

Early May 2014, my clutch pedal on my 2004 Nissan Xterra wasn’t engaging until I pushed the pedal over half way, and most of the time I needed to go all the way to the floor to make it work so that I would be able to shift gears. I took it to Aamco. They told me the slave cylinder was bad and needed to be replaced, so I had that done. It cost me $323.57.
Early September 2014, I barely would touch my clutch pedal and it would slam itself to the floor, a very similar issue to before. I took it back to Aamco. They told me that it’s the master cylinder this time, and needed to be replaced. The manager acted surprised that they didn’t replace it last time the car was in when they fixed the slave cylinder and stated they normally replace the slave and master at the same time. I had them fix the master cylinder which cost me $286.02. I asked if they would do it for free or a discount due to the fact that he just stated they should have done it the first time. He laughed at me. When picking it up from the shop they told me the clutch is going bad and needs to be replaced (grinding shifting into gears). I told them I’ll try and drive it because I can’t afford to spend any more money at this time. Turns out, it was grinding badly going into 2nd gear, upshifting and downshifting. I took it back to Aamco a few days later. The only reason I took it back to them is because they said they would give me a $100.00 discount on the work. They told me that replacing the clutch will fix the grinding issue that I am having. Replacing the clutch cost me $1,214.70. When they tell me its fixed I pick it up and that same day I was still having issues downshifting into 2nd and often grinding upshifting to 2nd. I called Aamco and they told me that I am just shifting to quickly and need to slow down. I tried for about a week and it never made a difference as to when I shifted. I also had my wife and my sister in law test drive it and they experienced the same grinding problem I was having. At this time I decided to go back to the shop and talk with a manager and explain that I am still having issues with it grinding into 2nd gear. The manager tells me that it sounds like my syncro is going bad. I tell him that, this is the same problem I had before they replaced the clutch, he tells me no, he argues with me saying that the problem then was that it was grinding all the time into every gear. I tell him that I drove it for several days between the two repairs and the only problem I had was 2nd gear which is why I had them replace the clutch in the first place. Now he is telling me that its a very different problem. He also told me that he didn’t have time to look at it and to come back later. I am extremely disappointed in the way I have been treated and taken advantage of. I have filed my complaint with the BBB. I demand a refund for the clutch work as it didn’t fix the problem.

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Jerry Mohrhauser September 24, 2014 at 7:30 am

I took my Durango to the se14 store in desmoines iowa I’ve never had a problem there till I paid 6000.00 for a engine that wasn’t put in right with no gasket kit redone I waited almost a month with 500.00 in rental car fees it was the worst car experience I’ve had they didnt even have the engine full of oil pathetic they just wanted my money then when a gasket went out that should be warrantied they said only the block was warrantied cowards don’t stand behind there product should be in court

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Gregory Brookins September 18, 2014 at 9:57 pm

I was about to Let Park Place Mercedes-Benz repair my 2003 500E until I called John at the Camp Bowie store in Fort Worth,Texas John assured me that he would treat me better than Park Place Mercedes Benz. at a much lower price and the diagnosis was no charge.now he has told me the price of labor is $800.00 more than Park Place but it would not exceed $3500 so I told him that I would be there soon to get my car and now he is telling me its $900 for the diagnosis.who do I need to speak with to get my car back? Gbro****@yahoo.com

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Stephanie Banks September 17, 2014 at 11:00 am

I arrived at the Aamco establishment located at 2609 N Church St East Point, GA 30344 early Monday morning on September 8, 2014 at 7:30am with my 2004 Acura TL based on the website stated that was the time they opened however the door stated 8:00 am. I waited until someone arrived and advised “Stacy” of the issue I noticed which was the hesitation when I tried to accelerate and told him the transmission fluid smelled burnt. So I left my car there and was told I would receive a call to let me know what was the outcome of the inspection/test drive on my car. Needless to say, I never received a call so I went back around 3:30 pm and was told my transmission fluid was burnt and the mechanic stated that he drove the car and felt the hesitation I was referring to and the transmission needed to be replaced and he wished he had better news for me .The replacement would be $2800.00 and they would have the transmission in tomorrow September 9, 20014 and have the work completed by Wednesday or Thursday and you know that didn’t happen. I called on 9/10 at 8:27 to verify if the transmission was even there since I had not heard anything. I received a call Wednesday at 12:52pm stating all four of my motor mounts were damaged and should they replace them for around $524.00. I declined when I called them back at 1:17pm because that just didn’t sound correct because I never had an issue with my motor shifting or moving when I drive. I drive my car every day for 35 miles one way to work and my car was never jerking nor was the motor jumping under the hood. So after I called every day to get the progress of the car, I finally get a call Friday at 1:08pm that it was ready. So I left work early Friday at 4pm to pick up my car and before I got there “Stacy” the guy at the desk goes “how long has your engine lighting been on ?” Excuse me but it was never on and oh now I am being told the motor mounts are broken. If you test drove it in the beginning as “Andy” the mechanic stated then why is that you never mentioned the check engine light was on nor the motor was jumping around since they stated I had broken motor mounts? I did not drive the car off the lot until Saturday September 13, 2014and when I got in my car to crank it, it rattled badly and it was not like that before nor was it knocking. Now I’m not sure of how stupid they think I am but none of this was going on with my car. Something has to be done because from my research and speaking to other dealer mechanics, it’s almost impossible for me not to know my motor mounts are broken because the motor would be moving and jerking around. And this didn’t happen until they pulled the transmission out and did God knows what to my car. Also regarding the check engine light, I took it to Auto Zone and I have the printout and their system stated it was a failure in connection to the Oxygen Sensor. REALLY. So that means something is still loose in my car. It’s ironic that the same thing happened to Frankie Smith who is my boyfriend father and Aamco had to replace his motor mounts after they broke them and I actually decided to bring my car to this establishment based on the good work outside of that is the reason I took it there. Do you also know that “Stacy” at the desk goes why do I need the corporate number and what good is it going to do? I was the one trying to remain calm but after his smart mouth, I feel this is very poor customer service and it’s funny how he kept saying he is not a mechanic and he does not work on the cars so how can you say the mechanic did not break them. I contacted customer relations on September 15, 2014 at 10:51am and still no return call back yet. Someone has to fix these issues and I do not want to leave my car longer than 1 hour with them, I would refer to take it to another location and or if I get these things corrected, I want to be reimbursed.

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Lupe Hernandez September 16, 2014 at 2:14 pm

I took my car to AAMCO with high hopes and was greatly disappointed. I went in 1st thing Friday morning because my AC was blowing hot air. Before noon i was told the hoses were leaking and that the compressor was working fine. I was quoted $400 and told my car would be ready by the end of the day. I was then called around 2pm and told they couldn’t remove one of the hoses because it was fused together and would need to completely replace piece and quoted me $700. I was called 10 minutes until close and was told my compressor was not working and I would need to replace the compressor and condenser because they couldn’t tell me what exactly was wrong. Now I was quoted $1500 but that they would look into pricing until Saturday morning and call me. I never received a call Saturday my husband had to call at 10am even though they open at 8am. I was then told the price would be $1600. I was very upset that my AC was checked and I was quoted $400 and that jumped to $1,600. I was told point blank my compressor was working fine when my car was initially checked. I felt as though they were just guessing as to what was wrong. I decided to go in and pay for what had been done and take it elsewhere. When I arrived I was told my car was not put together which I didn’t understand because they didn’t have the parts to repair it and they were telling me it wasn’t cooling. Turned out it was fine for me to leave with. I explained i was very upset and would be calling corporate. Mark didn’t understand why I was upset but wanted to make it right. He said he was sorry i felt the car was mis-diagnosed but never admitted to the fact. He was able to drop the price to $900 but was unable to have car ready until Monday. Over all my experience was very stressful. I believe my car was mis-diagnosed and if not mis-diagnosed they were not truthful as to what was needing to be done. I appreciate the fact they tried to remedy the problem but whole experience was very stressful and unprofessional. ~ Austin TX

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Lori Delgado August 25, 2014 at 11:54 pm

I took my truck to aamco in Santa Ana on McFadden last year almost exactly and had my transmission rebuilt, at least that’s what I thought would happen. A year exactly 4 days AFTER my one year warranty expires my transmission breaks down in the exact same way it shouldn’t have, but did. I was ripped of by the AAMCO name. I spent $2000 having my transmission rebuilt only for it to break down in the exact same way just 1 year and 4 days later. That snot nosed kid Chris ripped me off and now I need to pull out another $2000 to have it rebuilt AGAIN. People go to aamco because they trust the aamco name not to go there to be ripped off by a snot nosed kid. My lawyer will have the next conversation with that brat.

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Stephanie Rocamora August 25, 2014 at 2:23 pm

I am writing this hoping to have things corrected on many levels. This is not only for me, but also for your future customers as well as those that do their research and make their choices to trust the workmanship, service, and respect that should be delivered when a customer walks through your door. In March of 2013, I put my trust into the AAMCO – located on North Florida Avenue in Tampa, Florida. This has played out to be a very bad choice that has set me back additional money on top of what I paid for only a mere 18 months ago for my rebuilt transmission. From my understanding, AAMCO prides itself on transmissions being their specialty and to help their customers solve the transmission issues they need help; with professional, accurate, and precise workmanship. This did not happen in the case of the final product that I received. Last Sunday (08/17/2014), my transmission seal at the motor end started to leak. I was hoping to get help from AAMCO, but I felt they were not doing their part and understanding about the lack of expert workmanship they gave me back in March of 2013.

I did take my vehicle to a different shop for resolution. They showed me the parts that were installed by AAMCO, one of them being a rebuilt Torque converter (for what was charged it should have been a new one). That pointed out seals as well as the inner and outer ring of the torque converter that were not properly installed, which caused the leak to happen.

Yes, it is true my warranty did expire on the work they did. I made my choice to come to the transmission experts…AAMCO…, which things should have been a lot better than this.

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J. Morris August 20, 2014 at 8:34 am

HORRIBLE EXPERIENCE!! BAD CUSTOMER SERVICES IN Lake Park, FL. I dropped my VW off on a Thursday and the store manager indicated that there was something wrong with my shifter and to bring it back the following Monday, so I did. That Monday I dropped my VW off at 8:15AMorris and the store manager was nowhere in site. He was at minimum 30 minutes late opening the shop so I left my vehicle with one of the technicians who suggested that I write down my information because he was unsure where the store manager was. After waiting for 48 hours for a diagnosis on my VW I finally called the store manager who informed me that the technician was gone for the day and that he took my VW home for the night. I NEVER fave AAMCO consent to take my VW home, nor did they call and ask for permission. The store manager gave me attitude and informed me that I consented in a test drive which included taking my VW home. I have never heard of this concept in my life and I will never return here again!!! After waiting 48 hrs they found nothing wrong with my vehicle so what was the purpose of not communicating this with me? I could have picked my car up after 24 hrs!!!!!

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Patrick Brown August 18, 2014 at 2:24 am

My in-laws and I co-own a 1994 Ford Thunderbird we purchased approximately a year ago from a reliable private seller. The Thunderbird had approximately 44,000 miles on it as it was a one owner car that was rarely driven. My in-laws, an elderly couple, were experiencing what they thought was a minor issue and wanted the transmission serviced and took the Thunderbird into the Aamco at 51st Ave and Glendale in Glendale, Arizona for diagnosis and repair. Initially the estimate was $1,200. Once the vehicle was in the shop the estimate grew to $2,200 a service technician named Sean, indicated the repairs were more extensive than they initially thought. My father-in-law went ahead with the repairs, and paid the $2,200 when he dropped it off on March 11, 2014. Once the vehicle was brought home the transmission was worse than before, the car would not stay in gear and had added problems. The odometer was no longer working and interior lights would randomly come on and go off. These issues did not exist prior. My father-in-law pointed this out to an Aamco worker when he picked the car up and was told that it was an electrical problem and it would cost him an additional $200 to fix it. My father-in-law refused to pay any more money and asked that they repair the vehicle and over the next few months took the car in three more times. On the third visit they asked my father-in-law to come in alone (without my mother-in-law) and stay for the several hours it would take them to work on the car, which my father-in-law was unable and unwilling to do. On one of these occasions my 80 year old mother-in-law overhead them as they taunted her and my father-in-law, purposely making derogatory remarks about them within her earshot. I live in Flagstaff, AZ and was unable to be there for any of these visits, but after I was made aware of these issues I personally called to complain and became involved in this process at the beginning of August. Ultimately the car went back into the Aamco shop a total of five more times, and every time the transmission was actually worse than it was when it initially went in for repairs on March 11th and none of the issues that occurred AFTER the initial visit to the Aamco were repaired.The odometer is still not working and both myself and my father-in-law were told they could not fix it, even though it was working fine before it went into their repair shop. AS of this date, while driving at speeds higher than 50 MPH the car violently slips out of gear hard enough for the glove box to pop open, the lights continued to malfunction and the odometer is still not functioning, my in-laws did not feel safe driving the car so I went to take possession of it and I made the drive to Phoenix and personally returned the car to Aamco for the last time, Saturday, August 9th at which time I requested the repair of the transmission and the malfunctioning lights and odometer. I was told by the manager, Matt, that they would make the repairs. I spoke with Matt or Sean twice the following week and was told they were having their best mechanics work on the car. Matt called me Friday, August 15th and said they could not fix the transmission and would only continue working on the car unless we paid for it. I declined as they had not been able to repair the car up to this point and had a friend of mine pick up the car on Saturday, August 16th. When I requested at least a partial refund I was told that was not going to happen. No reparations of any kind were offered by Matt or Sean, I was simply told that the problem was either fuel related or the engine was not relaying messages correctly to the transmission. We had NONE of these issues prior to taking the car to Aamco, it was a simple and slight slippage of gears. At this point I am left with a vehicle I can not drive and I can not sell and have paid $2,200 in repairs that were not done. On a personal level I feel that they endangered my in-laws by giving a car back to them that should not have been on the road. Additional I’m upset as my 80 year old mother-in-law overheard the people at the shop taunting her and my father-in-law within ear shot. I’ve considered filing a civil suit against Aamco but have been told that it’s unlikely I will be successful in winning a case against them. I am hoping that the Attorney General’s office can help us find a solution.

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kyle August 14, 2014 at 11:46 pm

Called the aamco in San Antonio tx when my transmission went out and had them send a towtruck to get my truck and they told me its free towing if I let them rebuild it. So $3000 later it was done and I picked it up less than 800 miles later the tranny went out again and guess what being its under warranty and they have to redo it free now they want the tow to be on me its gonna cost 600 to get it towed to nearest aamco. I do not feel I should have to pay a dime more for their incompetent employees mess up.I would not recommend this shop to anyone ever.

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Dave McRae August 12, 2014 at 8:44 pm

DO NOT USE THIS SHOP. Springfield Va. Aamco shop We had our transmission totally rebuilt at a cost of $4000. in 10/12. 22 months and 14,000 miles later in 8/14 our transmission went out again. Wife was out of town with car. The shop in Pa. was great and wanted to help us, this shop would not even return calls to me or the shop in Pa. Did not expect them to fix for free but should have at the very least offered to help. Owner said out of warranty will not do anything. I paid top dollar to get quality work, Only last for 14,000 miles. My car is in great shape except this. STAY away from this shop, there are many Transmission shops that will do quality work. Do not get stuck like I did The shop in Pa. told me he has done this for years and years and has NEVER had a $4000.00 rebuild. Said he would have done something for us had he done the original work. Original cost for work was way higher then it should have been. No pride in their work, will not stand behind it.

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chris adams August 7, 2014 at 9:08 am

I would like to say the Modesto Aamco is a shady place. I took my 99 VW gulf in to have the transmission checked out and they pulled codes and So i signed a $450 agreement to have it pulled to see what was wrong with it. When i DROVE the car in it would not go into 3ed or Drive. and i told them that. So after they pulled the transmission, the day shift guy called me and said that it would cost me $4,000 to fix. and i told him that was not in my budget. He then said that it was not rebuild-able and that i had to get new or rebuilt one. So i asked how much was that and he said $3500 and i said no its too much. I ask him to just put mine back to together and I’ll pay the $450 and just drive it home. He then said ” its junk! and that i should tow it to a just yard. and asked if i was going to put one in myself. i said now but i can’t afford to have it fixed. and in the beginning the morning guy, said if i didn’t want it fixed to just pay the $450 and they would just put it back together and that was it. so after telling them to just put it back together a second time they asked if i wanted to finance it and i said no. they call me back the next day and said they had one in stock and would let me have it for $2700 and i said no thank you and to go ahead and put mine back in and I’ll take it home. So they call me back and said that it fell apart and can’t be put back together. and they would box it up and i can come two it away and just pay them $250. I told them i drove the car they and all i wanted to just have it put back in so i can drive it home. So now I’m e-mailing you. and all I’m asking is to just have them put my transmission together as it was and I’ll pay the $450 and it’s a done deal.

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Derek August 4, 2014 at 4:40 pm

I took my wife’s 2004 Nissan Quest to AAMCO in Pembroke Pines Fl, 9880 Pines BLVD 33024 last August for repair. After waiting a day for a diagnosis and estimate my wife kept getting the run around from the front desk (Mike) who was rude and showed poor customer service. My wife was not happy and expressed her displeasure with another guy named Mike who claimed to be the owner. Finally, we paid over $700.00 to have the alternator and battery replaced. When I picked up the vehicle, a man approached me to tell me what was wrong with the vehicle and what he had fixed. Once we were away from Mike, the man told me he was the owner and that he wanted to apologize for Mikes behavior and that he was going to “let him go”. This guys name was Tony and he said to call him directly if I ever had any problems.
Well, Less than a year later (yesterday), my wife’s van died again, We took it to a shop we trust and they said the problem is a bad alternator and battery. I immediately called AAMCO that originally did the work to ensure it’s under warranty and that it would be fixed at no cost. Mike, answered the phone and would not give me a straight answer as to if it was under warranty. I asked to speak with the owner who he stated “was in and out all day long and didn’t know when he would be back”. I asked him to have the owner call me. A short time later, I got a call from Tony, the head mechanic who said they would have to look at the vehicle first. He was also condescending and rude. I told him I was expecting a call from the owner and he stated “she is out of town”. I couldn’t believe the lies and deceit of these two individuals. To top it off, when I arrived at the shop, Mike went to get Tony. When Tony came out, I realized he was the guy that told me he owned the place less than a year earlier. As I was talking with him about the warranty, He stated that he was just the head mechanic. Once again, I was blown away by the con job these guys were pulling. As we talked further about the warranty, battery and labor, a woman came in who was extremely upset about an issue she was having and wanted to know who the owner is so her lawyer could get in touch with him or her directly. They would not give up any information.
My car is still there. I was reluctant to leave it but I do not have another $700.00 to pay to have the same thing done again. This establishment is ruining AAMCO’s name and trust me, I will let everyone know of my experience with this place.

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keykey August 15, 2014 at 1:39 pm

the same exact thing is happening with me now so we go another mechanic to get a second opinion and it turns out all I needed was new fluid in my bwn 325i transmission and the mechanic (Mike) couldn’t even look my mechanic in the eye and tell us what he originally told me on the phone

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Isabelle Crisostomo July 21, 2014 at 6:36 pm

My husband took our van in on a Saturday. The diagnostic tech had a family emergency and had to leave. Our car sat over the weekend until Monday. Monday we get the call that it is the transmission and it will be $3000. My husband says there is no way we can afford that. David White made some adjustments and got us a total of $2050. We took an advance from our boss and a company vehicle and told him to go ahead with the service. Wednesday we get a call that the car is finished. We work in Upland so we get an after hours pick up at the Garden Grove CA location. My husband starts the car we get around the corner, same symptoms and the check engine light pops on. We call David he says bring it in. My husband meets with their tech, he confirms that something is still not right, wants us to leave it another night to troubleshoot. We don’t have another vehicle at our disposal so we had to wait to the weekend. My husband took it in Saturday, store is supposed to open @ 8am, it never did. So today is Monday the 21st, this all started on Saturday the 12th. They had my car for 5 days and didn’t fix the problem. Now on his 1st day of vacation my husband is waiting for a new diagnostic on our car. I myself am not willing to pay for anymore repairs and will not ever take it to an AAMCO once this ordeal is over.

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Laura July 23, 2014 at 11:07 pm

Are you located in Florida??

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Sylvia July 16, 2014 at 2:23 pm

On 7/15/14 I took my son’s car in to be have a Transmission Input Speed Control Sensor replaced. I was charged for 2 hours of labor and Aamco only had my car for 25 minutes. When I spoke with Bob, he told me that the tools the mechanics used are very expensive and that is why it was done so quickly. This is irrelevant to my money. I want a refund for one hour of labor. That is dishonest and poor customer service. This leads me to never want to take any of my vehicles to Aamco in the future.

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Rick Ivone July 7, 2014 at 3:57 pm

Transmission was jumping into gear on a 2002 VW Cabrio. Drop off at AAmco dealer in conway SC. Foe 1,000.00 they replaced a pump and said it was fine. My daughter drove it to work and then it would drive at end of shift. towed back to AAmco and they have had it ever since. Always waitng for a part or now a new transmission car is only worth 3,000.00 its a disgrace.

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Edwin Haynes June 19, 2014 at 4:16 am

RE: BAD WORKMANSHIP Causing additional Damage to FORD VAN Martinsburg Aamco 1554 Winchester Av
Martinsburg, WV 25405 – (304)262-0990 Store 14850
Marjorie Stafford

DEAR Aamco Corporate Office

On 5/16/14 Our van was taken into the Martinsburg AAMCO shop as the check engine light was on and the transmission running rugged. Upon their checking the transmission an Older gentlemen who worked on rebuilding transmissions (Mr. Kelly?) stated the snap ring was broken and needed replacement and that the check engine light was #4 or #5 cylinder not firing and it was wet. The van was ok to drive. They would order in the snap ring on Monday the 19th and when they put it on the 20th (Tuesday) they would assess it and let us know if there was any further damage at the drop of the transmission to see if there were any shavings – they called the next day, Tuesday, 5/20/14 to say there was no shavings and that the only thing needed was the snap ring.

We proceeded to let them do the job and they wanted to confirm the additional job to also perform a standard tune up. Costing an additional $547.34. We approved the tune up addition. The next day (Tuesday) 5/20/14 we went to pick up the vehicle at approx 4:30pm. Drove the Van home and then took it to work the next day. Upon filling the tank up with gas – driving it to Frederick MD and Doing one job – the van began to run terrible couldn‘t gain speed -engine lights blinking on and staying on – engine clearly had an issue. So after paying $221.95 to diagnose the van and the $1322.84 to supposedly repair the van – it was now worse off than before. I also had filled the gas tank up (32 gallons of gas) and ALL the gas had virtually left the vehicle after Driving only at most 100 miles. This was not an issue prior to bringing the van in for service. Clearly something was additionally wrong after they worked on our vehicle.

We promptly drove the van back to the AAMCO Martinsburg WV approx. 11:30am 5/21/14 (Wednesday) and they took it for a test drive and they said that the apparent problem now was that the Torque converter came apart. Having paid $1322.84 to properly diagnose the issue, now the transmission was worse than it was before. They said give them 2 days to repair the problem and that it would be no additional charge. So we gave them until Friday the May 23. We called them at approx 8:30 am on Friday morning and they said they were ‘waiting on parts’ and they should begin working on the van around 10am. (no discussion on what parts they were) At 3:30pm we called to see about the progress and they then said the van was finished and out for a test drive. We said we would be on our way to get the van. ON THE WAY THERE Aamco called again and told us that the van still had something wrong, Ms. Stafford said she didn‘t want to keep the van any longer and for us to take the van to Hagerstown Ford as they had been speaking with them on the issue. When we arrived there the engine light was now off but they wanted us to pay to have the van towed to the Ford Dealer. We didn’t feel comfortable with their advice and took it to the NEAREST Ford dealer, Parsons Ford of WV. As of 5:00pm Friday, May 23, the vehicle was at Parsons Ford awaiting for assessment of what is wrong.

Tuesday 5/27/14 – we received a call from Parsons Ford that the Van now needed a catalytic converter replacement – just to start which would be
Approx $3200.00. We asked what were the codes that came up regarding the vehicles computer system check up – Ford said that the memory of the codes on our vehicle had been completely erased. Now we have owned that vehicle for 5 years to erase our computer board to reflect no codes what so ever was in our eyes to cover up the damage done to the vehicle within the period AAMCO Martinsburg had the car in their possession. As the computer holds the last 30 days of vehicle malfunction code information.

At this point we feel AAMCO Martinsburg did significant damage to our vehicle which still remains to be assessed once the initial damaged catalytic converter is replaced. Our feeling is that the tune up was done incorrectly causing the additional damage to the transmission, which upon returning the car on the 21st to Aamco they attempted to repair, but the additional damage to the catalytic converter which was also a result of mistakes done in the faulty tune -up was not a cost they were willing to own up to, thus they just wanted our van off their property.

Since on original drop of the Transmission to replace just the snap ring produced no shavings but after the tune up and snap ring replacement the transmission was damaged further with shavings and a damaged torque converter Per Mr. Kelly. As well as now a completely clogged Catalytic Converter.

Another concern is that Ford stated there were no codes on the computer as the computer was erased 3 days prior. That assessment was on the morning of the 27th. Three days prior the car was at Aamco.

Further research on how to erase every code from our vehicle – would require someone to remove the negative connection to the battery a certain amount of times to deliberately erase the codes on the computer system of our vehicle. That could only be done deliberately.

We are asking Aamco Corporate to intervene as the additional damage done to our vehicle by Aamco Martinsburg WV. Per Mr. Kelly’s (older gentlemen Of Aamco Martinsburg) initial assessment and his documented ticket the only issue evident was a snap ring replacement but clearly after they worked on the van we had significant additional damage that still is in process of being diagnosed. We now are taking to a repairman we trust and are having it towed there tomorrow 5/28/14 to have the catalytic converter replaced.

If this were your vehicle – you would want to be treated fairly. We certainly
Didn’t expect to have our vehicle come out worse than when we brought it – and paid $1544.79 to repair our van. We feel it is only right that if your Aamco’s staff worked on the vehicle and damaged it further they should be responsible for the additional damage they caused in faulty workmanship.

It isn’t fair to us to have to be liable for another’s mistakes in workmanship.

Please get back with us concerning this matter as time is of the essence.

Sincerely

Edwin Haynes
Keedysville, MD
240 626-XXXX

May 29, 2014

RE: BAD WORKMANSHIP Causing additional Damage to FORD VAN Martinsburg Aamco 1554 Winchester Av
Martinsburg, WV 25405 – (304)262-0990 Store 14850
Marjorie Stafford

Dear Mr. Gregory Daise,

Per our conversation on 5/28/14 10:24am. We spoke of our vehicle now being towed to Terry’s Auto Center in Boonsboro, MD after having our vehicle initially assessed by Ford who told us our Catalytic Converter needed replacement at initial assessment.
(Letter Faxed to you on 5/28/14 to Aamco Corporate 9:28am)

Mr. Terry’s findings upon replacing the Catalytic converter are documented and included with this letter. Along with Ford’s initial diagnostic test.

Mr. Terry concluded based on viewing the vehicle that the Spark plugs were never replaced for the supposed tune up. After changing the Catalytic Converter and taking the van for it’s first test drive from picking up the vehicle from Ford. He found a fault code of a ‘Misfire’ on the 4th Cylinder. Now if the system Tune up was done correctly – there should be no ‘misfire’ but clearly after Mr. Terry’s viewing the console where the access to the spark plugs were located – clearly the Tune up was never performed properly. As all spark plugs appeared to be OLD were still in place. Mr. Terry also located a $20.00 that had lodged itself in the center console area where access to the spark plugs is located. Anyone opening that panel would have found the money. We feel the negligence of the AAMCO Martinsburg station to perform the job as they outlined they would do – warrants our refund. Further more Mr. Kelly – during his proposed snap ring change also replaced a ‘band’ which if not installed correctly would have done direct damage to the torque converter as well to the catalytic converter. We feel that based on the evidence Terry’s Auto Center revealed – Aamco Martinsburg’s negligence caused what initially was a snap ring replacement and a normal tune up, to become an additional $2071.07 worth of damage resulting in Catalytic Converter replacement. We would appreciate all efforts now at this point to receive fairness as to the damage they caused. Their work was negligent. Erasing the codes on our system – negligent, Not performing the actual Tune Up as billed for – Negligent – Botching the replacement of the snap ring and band on the transmission – Negligent.

I am sure if you had paid $1544.79 you would expect to have the work performed correctly and professionally. Not to have the work Not done – and what was done to your vehicle, done incorrectly resulting in further damage to your vehicle. That is not fair to us.
We are hoping that you will provide a fair solution to this issue. As I am sure Aamco wants to present itself as a Reputable Company that treats it’s customers with fairness and honesty. Sadly we have not experienced that thru the Martinsburg Location and we are hoping the Corporate office will step in to make things right on Aamco’s behalf.

We look forward to hearing from you as time is of the essence.

Thank You in Advance for your Assistance in this matter.

Edwin Haynes
Keedysville MD
240 626-XXXX

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Lorna Martinez Garcia September 9, 2014 at 4:12 pm

Well, after reading all these complaints about Aamco I don’t feel like I am the only victim. Apparently, nobody has anything good to say about Aamco anymore. I remember when they would guarantee the trans for as long as you owned your car and provided free annual check-ups. So I trusted Aamco again recently when I took my Dodge Stratus to have it checked. I wasn’t really having a problem with it, only when shifting from reverse to drive would it ‘clunk’ into gear. Other than that, no problem. So then Aamco tells me I need a new transmission and they charge me $2200 to rebuild mine. “It will be like having a brand new transmission,” they told me. Two days later my car won’t start, it lurches forward when I turn the key. The only way to get it going is to put it in neutral and start it. When I get going and it changes gears from 1st to 2nd, it starts sputtering and stuttering and wants to stall. I take it back and now I need a camshaft (or crankshaft?) position sensor for an extra $200. Wow! I should have just kept driving it the way it was and saved myself $2400! I was driving it around with that ‘clunk’ for over a year! Boy, you guys at Aamco sure aren’t what you used to be. I believe your days are numbered if you keep treating people like this.

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Yanci Morgan June 9, 2014 at 10:25 am

AAMCO bilked me out of over $2000.00 for a repair job to my 1999 Ford Ranger pick up. it’s been since July 2013 and they have had it back several times and have NOT fixed it. It’s awful! I’ve tried everything I can think of so far. I’ve spoken to the Regional Manager, someone named Mike and he said he’d get back to me after he spoke to the Owner of the shop in Winter Haven, Chris but neither has contacted me yet. That was several weeks ago. Looks like it’s gonna cost them a bundle because I’m getting ready to hire and attorney and THEY will have to pay my cost AND fix the transmission. You just can’t do people wrong like this and get away with it nowadays.

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Jess of Florida June 16, 2014 at 6:17 pm

I am sadly dealing with the exact same situation. 🙁 The car was at their shop for a full month, never left their grounds once except when the mechanic took it for a test drive as needed, and $2200 in, I am now taking it back once more. We have been at this for 6 weeks now and we literally went seven times to pick it up because they had told me it was done, and once I finally got it home, in ten days, we have put (including the 15 mile drive home) just 50 miles put on it and it’s leaking….. Brought it back to the store I got it done at and they are CLOSED for business permanently!!!!!!! Took it to another Aamco, got here about ten till 5pm, and there is just nobody to be found, despite hours listed till 5pm… SO I have to leave it for them to check out and hope and pray for the best… :(:(:( I am almost out of both when it comes to Aamco at this point and will just NEVER recommend anyone ever.

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Renae Wheeler July 3, 2014 at 3:30 pm

I am in the same situation. I have a 2004 Volvo XC90 and my truck has been in AAMCO shop for a total of 2 months. The first time I picked up my vehicle I drove it for a total of 2 days and my transmission URGENT light came back on. I took my truck back and they told me I have to drive it slow and for 10days. I did exactly that and it was getting worse. I took my truck back again on the 10th day and they kept it for another month. I am still waiting on my vehicle to be fixed. They never calls me, I have to call them for an update, and all they have to say is ‘your volvo is difficult and take time’ my response is ‘dont take on a job you cant handle’. I live in a suburban area with my family and it’s really hard to get to and from work. Also to go about my everyday life without my vehicle.. I am ready to get a lawyer!!

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shem edrees May 30, 2014 at 11:10 pm

ok so first i go to aamco to get a clutch done in my jeep… then it begins to grind when shifting, the people there tell me that the rear drive shaft is not flexing correctly and placing too much pressure on the tail shaft, i already have the 5.3 so i asked could they change it to the 4l60e transmission, we settle on a price and i deliver it to them this was Christmas 2013 they are still messing with it.. i called and confirmed that it would be ready and they said yes, tonight when i went to get it.. the shifter boot (that i bought) was not installed NO shifter boot was installed. the transmission ran like crap, not shifting or shifting in the 4000rpm line, no off the line, the thing damn near died reaching 50mph, just all in all a heap. i am extremely dissatisfied and disappointed in “the transmission experts” job since december i have ridden my motorcycle in the rain and cold to and from work and this whole process has been one gigantic disappointment.

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Tiffany May 13, 2014 at 4:27 pm

Problem
Hi have a 98 Ford F-150 That needs a new transmission my husband took the truck to Hollywood 1631 North State Road 7 Hollywood, FL 33021 based on good reviews he read online. The General Manger Ricky Gonzalez told my husband that he could install a re-build transmission or bring his own. My husband contacted a parts company who had the new transmission delivered to AAmco in my husbands name with the warranty description inside the package. Non the less the transmission was installed not according to the warranty directions which defaulted our warranty essentially. Ricky told my husband and I, after first cursing out my husband that he would re install it according to the warranty although it would cost us an additional $200 on top of the $450 we had already paid AAMCO. Weeks CONTINUE TO GO BY AS i WAIT FOR Ricky TO CALL US.I called Friday 5/9/2014 at 9:00am , Ricky answered the phone with out greeting me and said John I will call you back. I said I am not John I’m his wife I need to know whats going on with my truck, he said I will call you back and hung up the phone.At 11;30 I went to his shop on 441, he asked me to give him a minute as he was on hold with a supplier. The supplier came on the line and politely asked Ricky what he could do for him. Ricky told the representative wait a moment.The rep did not hear him because Ricky had him on speaker phone. When the rep asked him for the order number again Ricky violently exploded with several expletives.The rep asked him to relax a bit and Ricky demanded to speak with a supervisor. While on hold he turned to me and told me that my transmission was done. I asked him once again where is the documents or pictures stating this so that my husband and I can full fill the 30 day warranty on the part. Ricky stated he didn’t have that information yet and would email me. He wrote my email on a little piece of paper, I asked him to put my information into his computer system so he wouldn’t lose it. He told me he didn’t have that type of access. Its Tuesday 5/13/2014 I have made several attempts between today and yesterday to contact the franchise. No one returns my calls or answers the phone. My truck as been at the shop for over a month paid in full. They once lost my key and informed me they couldn’t complete the job because the key was missing, they cussed out my husband in front of me and other customers, and they have consistently screened our phone calls. My husband is a United States Disabled Veteran who relies on his truck to make a living for the family. Please help resolve this situation.
Proposed Resolution
I want my truck back, if the transmission is defaulted I need a report stating the transmission was installed according to warranty so that the parts dealer will pay for a new part and the cost of service. The part had a 30 day warranty for a 100% payment since we are past the 30 days due to AAMCO’s negligence the supplier will only pay 80% of the cost. I want AAMCO to pay the difference.

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Michelle Garza May 1, 2014 at 10:31 am

Tuesday, April 29, 2014

Michelle Garza
XXXX Highway 3 Apt. 1316
Webster, TX 77598

Michael J. Reed
M J Reed & Co, Inc.
Aka: Aamco
18420 Highway 3 South
Webster, TX 77598

Re: Unnecessary repairs to my 2005 GMC Sierra on April 21, 2014.

Dear Mr. Reed

On April 18, 2014, I gave verbal permission to your Aamco auto shop located at 18420 Hwy 3 South Webster, TX 77598, to give a free diagnoses of a problem that was occurring on my 2005 GMC Sierra. It was noted that the vehicle had excessive vibration, a noise, and a small leak in which could only be seen by getting under the vehicle. (Note: There was no shifting problems described nor noted for repairs.) The 2005 GMC Sierra was driven to the Aamco auto shop. As I returned to the Aamco auto shop on April 21, 2014, I learned the mechanics had taken apart parts of my 2005 GMC Sierra in which I was being charged to reassemble at a cost of $1,195.00. I had also learned that the repairs needed, according to Aamco auto shop will total $6,125.38 and that I would be required to pay the total amount due of $6,125.38 in order to get my vehicle back in operation. I refused to pay the $6,125.38 for repairs and $1,195.00 for reassembly on April 22, 2014. In result, I was obligated to remove my vehicle in pieces, by tow truck from the Aamco auto shop and forced to take my vehicle to another repair shop in order to get my vehicle back in working order. I had to hire another company to repair the damages that were caused due to the mechanics at the Aamco auto shop performing services which were not needed. Enclosed is a copy of the receipt for the expenses I incurred to correct your mistake of taking my transmission apart for unneeded repairs. I have also enclosed a copy of the amount it would have cost me to repair and resolve the auto problem with an explanation of the bad parts in which was causing the vibration, leak and noise in my vehicle. The statement also shows that my 2005 GMC Sierra vehicle had no transmission problems (only U-joints & transfer case adapter). I am requesting reimbursement in the amount of $1,874.95.
$2,534.39 The amount that I paid to correct the mistake of disassembly.
– $659.44 The amount that I would have paid for the correct repairs.
$1,874.95 The amount that M J Reed & Co, Inc. aka: Aamco owes for performing services which are not needed. Contact me if you have any questions.

If I do not hear from you within 30 days from receipt of this letter, I will file a petition with the Justice of the Peace Small Claims court in Harris County.
I look forward to working with you toward a resolution of this matter.
Very truly,

Michelle Garza

Under the Texas law, it is illegal to:
1. Knowingly make a false or misleading statement about the need for parts, replacement or repair service.
2. Performing services which are not needed.
3. Misrepresenting that certain services are free.
4. Misrepresenting the condition of the transmission fluid or the presence of excessive particulate matter.

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C J Mrozinski April 27, 2014 at 6:23 pm

We were vacationing in Florida when we experienced transmission trouble while pulling our travel trailer. We contacted Aamco on Memorial Blvd. in Lakeland for assistance. From tow truck to rental car, we were back on the road in no time. Thanks so much to Ian and employees for their hard work!

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Michelle Garza April 23, 2014 at 2:26 am

To take apart & diagnose the problem was free but when the company called me back, they told me the bill would be $1195 to reassemble it back together. The company took apart the transmission, transfer case & the drive line. There were no problems with the transmission and the company did not have my written authorization agreeing to the charges. Now, in order to fix the transmission back the way it was before I brought it in for a simple repair, I will have to pay another auto mechanic over $2500 because Aamco tore up all the seals in the transmission during the dis-assembly.
It was reported to them that the transfer case was leaking & u-joints were bad because it was vibrating. The transmission was perfectly fine with a golden color and held the correct amount of fluid that was required.

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Michelle Garza April 23, 2014 at 2:54 am

The company is located at 18420 Texas 3, Webster, TX 77598.
I have already filed a complaint with the Texas Attorney General’s Office and left a review on google & called the police for me to retrieve my vehicle. I will also be calling the BBB, making signs and filing a case with the small claims court tomorrow to retrieve the $ it will take to get my transmission back in the same condition it was before I brought it to this shop. I’ve only begun exercising my rights to not allow this company to scam or use extortion on any other customers. I didn’t get my pre-law degree for nothing and now I will make sure that everyone knows how this company really does business!

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AUDREY FOSSETT April 22, 2014 at 10:39 am

4-22-14
I SOLD A TRANSMISSION TO AAMCO TRANSMISSION STORE AT 2519 MEMORIAL PKWY. S.
HUNTSVILLE, AL. 35801 PHONE 256-539-5458 ON 1-3-14 WITH THE AGREEMENT THAT THEY
PAY A DEPOSIT OF $200.00 AND REMAINING BAL. OF $320.00 WHEN THEY RECIEVED IT.
THEY RECIEVED IT, NO DOUBT INSTALLED IT FOR A CUSTOMER WHO PAID THEM FOR IT
BUT REFUSE TO PAY ME IGNORING MY CALLS & CERTIFIED LETTER OF DEMAND FOR PMT.
IF THEY TREAT THEIR BUSINESS ASSOCIATES THIS WAY HOW ARE THEY TREATING THEIR
CUSTOMERS? THIS REFLECTS BADLY ON THE AAMCO FRANCHISE.
SINCERELY,
AUDREY FOSSETT
SOUTHSIDE PARTS
XXXX S. MAIN ST.
ELLIJAY,GA.30540
706-889-XXXX CELL

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Armando Quintana April 21, 2014 at 11:49 am

Your franchise located at 8866 Rosecrans Avenue Downey, CA 90242 where ANGELO GARRUBA is the DBA is nothing more than A DEN OF BANDITS and criminals. when my son Received his disability check on April 1, he withdrew all his money, went to aamco transmissions Downey, CA paid OWNER ANGELO GARRUBA and his SIDE KICK another BANDIT LOU PALOMINO, $1,150.00 IN CASH, my son was very happy for his “Rebuilt Transmission” and his 6 MONTH 3000 mile WRITTEN WARRANTY, Since he needed his car very much to drive to his medical treatments, 6 days and 60 miles later my son’s car completely stopped running and stop moving when put into Reverse or Drive, some Bandits robbed people using guns, ANGELO GARRUBA AND LOU PALOMINO, ROBBED my son with a smile and an INVOICE, you have very big men buying franchises, ROBBING customers with DISABLILITIES taking their Disability Check and GIVING THEM BACK THE SAME TRANSMISSION that WAS WORTHLESS.

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Monique Caliste April 18, 2014 at 9:01 pm

I had my car towed to Aamco for a diagnostic some time around February 20th. I was told that it was being towed to the location in Miami Gardens, Florida but for some unknown reason it ended up at the Hollywood, Florida location which I was unaware of until March 20. I called continuously and spoke to the manager Ricky to find out the diagnosis. He kept telling me that they had not looked at my car yet and that he would get back to me with the diagnosis. On March 4th I received a call from Ricky stating that my transmission could not be rebuilt due to missing parts and I needed to install a used one. He stated that he had found one that cost $1495 and the labor would be about $600. He told me that if I wanted the work done he would need a deposit to cover the part and the balance of $600 once the work was done. He told me once the part arrived it would take about two days to repair. I called him two days later and he stated that the part was defective and he had to order another one. I called him a few more times and kept hearing the same story about defective parts. On March 21st I received a call from Ricky stating that he had bad and good news. The bad news was that the car would not start because of electrical problems and the good news was that the transmission was installed and to get my car I needed to pay the balance. I said okay I will take the 600 to the shop to pay the balance. He told me that I did not owe $600 but $1600. I was shocked because I had not agreed on that price. Also, Initially I had my car towed to Aamco because he assured me that he would beat the quote of 2995 to do the job that I received from the previous shop that diagnosed my car. In addition the estimate was never presented to me in writing. When I paid the remaining 600 plus an additional 90 in error he stated that until I paid the remaining balance of 995 I could not get my car. Now today I receive a letter of lien against my car in the amount of $4995.00. What a rip off. How dishonest and malicious. I thought that Aamco was a reputable company. What happened to ethics and morally correct ways of doing business?

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Jess of Florida June 16, 2014 at 6:21 pm

I have had so much trouble with the bunch at the Margate / Hollywood location, only to find out today the Margate location is closed for business!! Also, Rick is gone gone gone. Sorry for your troubles. 🙁

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Tylisha April 14, 2014 at 1:54 pm

Nothing is being done. I need to speak to someone in Corp. 20 days later car still not fixed! Took my car to 3rd ave ave vanburen in Phoenix, Arizona

3-25-14 Took Car to AAMCO for check engine light with code P0765 p0700

3-26-14 Went down to AMMCO Spoke with Andrew to give auth to work on car. Was told car in limp mode needs soft rebuild and should only cost me 1929. Set up financing for 1500 to get the work started.

3-27-14 Was told the trans will be broken down price may go up if any hardware issues but since the car was moving did not for see price going up.

3-28-14 Was told once the receive the correct torque converter that the car should be ready by Monday or Tuesday

3-31-14 Price jumped up to 2800 then told me he would knock it down to 2570.30. Still waiting on the part to be rebuilt they sent the wrong part over to him. Had to complete a second financing for 800

4-1-14 Still trying to get a hold of someone to send the correct part. He contacted regional manager and still not getting the part sent for my car.

4-2-14 Still waiting for correct part lots of apologies and said he had 3 parts sent over trying to get the correct one so the trans can be put back in my car.

4-3-14 Lots of apologies and states that they will pay 30 a day for a rental and deduct that from the price I have to pay. Explained I cannot rent a car. I have been paying people for rides. I have spent over 500 in the last 2 weeks to get to work and having people take me around.

4-4-14 Said car was fixed. Took it on test drive no issues. Had no ride to pick it up.

4-5-14 Went to get car drove less than a mile and check engine light came back and car still in limp mode and will not go past second gear. Called Andrew and took car back to the shop. He said he will call the owner over the weekend and get me rental on Monday. Called enterprise and all cars booked up. I explained to him I cannot rent from Enterprise.

Called the owners office 6029442246 to reach Scott and he was not avail left message for him and was never contacted.

I hear nothing over the weekend

4-7-14 Call Scott 602-944-2246 the owner says he cannot rent a car for me but he can pay for it. So I have to put deposit down. Called Enterprise they state they need reservation id from AAMCO but I cannot rent from them

Called 602-340-1142 to see if they had another company they go through. Robin stated they go through Hertz and gave me number 602-997-0578. Chris states they cannot rent to me without 200 plus cost of rental. Then AAMCO will pay for it. Explained to Robin I have given you my last money. She states she will call me back .

Robin calls back and states their hands are tied they cannot put their name on rental it is illegal and they found out what was wrong with the car. The computer needs to be replaced. They noticed it before. I asked then why wasn’t it replaced to begin with. They will not get it for two to 3 days. So now I have to still pay people to give rides. I asked so your company is not going to do anything for me for this. I have to come out of more money and deposits and you still get paid. Nothing but an apology.

I have to pay 400 worth of payments every 5th of the month. One financing plan is 285 the other is 140. Andrew did not explain that to me until I went to pick the car up. I asked if the payments were going to be high. He stated since the loan was so low they should not be.

Yesterday 4/8/14 around 12 pm we went to Aamco on north cavecreek to speak with the owner Scott about the issues with my car.

As soon as I started explaining my side of things I was called a liar by Scott. I was trying to explain I have been paying for rides and up to 500 to get back and forth to work and taken places. He Told me if I needed to get to work that bad I should get on the bus.

I tried to explain how far my job was and hours but he kept saying I was lying. The job I was currently working was on Alma School and University. I live on 19th ave in between baseline and southern. My hours was 4am to 1pm. No buses run that early. Only cabs. 17 miles one way. 34 miles round trip. He offered a rental.

There is no way after giving them my last money on a car that was not fixed right the 1st time. Paying everyone to drive me around I couldn’t afford someone holding 250 or more of my money. If you are paying for it why do I have to come out of more money?

If you didn’t do anything wrong why did you offer to pay for a rental. Did not get loud with him at all until he kept calling me a liar and discriminated against me. He said if I had good credit and a better paying job I would not be in this situation with having to get his high interest financing. They never explained how much the payments would be until after the fact.

What does that have to do with you not fixing my car correctly to begin with. While we were discussing my issues another customer came right back in after picking up their car and it wasn’t shifting. Then we expressed that we wanted the 500 I spent back and my car fixed today. He said he is not giving me anything but the car will be fixed today. They are going to put in the new computer and program it.

He acted like he was doing me a favor by fixing the broken computer that they never fixed the first time. Said he give me 500 but I had to pay 450 for the computer he was putting in. Why would I have to pay for something covered under your warranty.

An issue unsolved by you. I was never contacted and still do not have my car. He said he doesn’t work on transmissions and Andrew is his trainee. So how could he know the issues are being resolved on my vehicle.

4-9-14 11:22am Andrew called me informed me he was out sick. The computer that they received for my car was the incorrect one. They have to have one overnighted from the Midwest. Should be here tomorrow and will contact me once the car is ready

4-11-14 8:31 am called spoke with Andrew. Says they are still waiting on the computer for my car. Should have it by this afternoon. Has an appointment with the programmer this afternoon. Once that is complete I should have my car today. Asked if it would be completed by 3pm. Says it should be mid Afternoon.

.

4-11-14 Andrew called me at 4:24 pm telling me he still had not received the part. He has been calling over and over can not reach anyone at the part supplier. He has been calling supervisors with no luck. Apologized and states this is ridiculous. Will send one of his guys to Gilbert to pick up the part. Since the supplier should be closed over the weekend.

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George Hunter April 9, 2014 at 10:00 am

I put my trust in this place from two so called professional. One was the owner Ed Merchant at 2629 Valley Avenue in Winchester Virginia. The other was Terry Kanatus also at 2629 Valley Avenue in Winchester Virginia. I was lied to from the start and taking advantage of. I was to get a transmission replaced with a new one. A 4l80e transmission is supposed to one off the best out there and this reman transmission I paid over $3600.00 for didn’t last 5 months. Three times they attempted to fix it and three times they failed. I asked for a refund and got laughed at. Needless to say I got a lemon from Terry Kanatus and Ed Merchant. And Ed Merchant and his AAMCO on 2629 Valley Avenue in Winchester Virginia stole/ripped me off of $3600.00. Please pass this on and if you need any work done to your vehicle don’t make the same mistake I did and 11 other’s by going here. There are many other honest shops to go to in Winchester and Leesburg Virginia. I am sorry for the two mechanics that have to deal with this.

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Armando Quintana April 7, 2014 at 9:40 pm

On April 1, 2014, my son cashed his disablility check and spent every dollar to pay for a “rebult transmission” to ANGELO GARRUBA DBA AMMCO TRANSMISSIONS located at 8866 Rosecrans Avenue Downey, CA 90242 (562) 531-9090, my son was very glad to receive a 6 month 6,000 mile warranty in writing, since he needs transportation to his medical appointments, On Monday April 7, 2014 on his way to a surgery appointment at Kaiser in Downey, the car came apart, we have been told that the car needs a transmission, and that it will never run again. AAMCO Transmissions Warranty of 6 months 6000 miles lasted 6 days. ARE ALL Independent Owners of AAMCO Transmissions Shops CRIMINALS AND THIEVES or is it only ANGELO GARRUBA?

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Francesca D. March 31, 2014 at 9:42 am

I called AAMCO in Lake Worth, FL on 3/19/14 to have them tow my car to check to see why my car wasn’t changing gears. On 3/20/14 Alex called me back and said that I need a new transmission and it would cost me $1500. He said the job would be complete tuesday 3/24/14. I gave him a verbal permission to start working on my car. Alex told me that since it was a big job, he would need a deposit of $600. On saturday morning i brought him the deposit and he reassured me again that my car would be complete on tuesday. On tuesday afternoon, I called Alex to make sure my car was done and he said no and that they were waiting on one part. He assured me that my car would be complete Wednesday afternoon. I called again Wednesday and he said that my transmission was rebuilt and all they had to do was a test drive and that he would give me a call. Since i didn’t hear from him thursday morning, i had my boyfriend call him. He said that he got a speed sensor error code and that he ordered the part and he would have my car on friday. Alex called me friday morning and said that my car is ready to be picked up. When the tow truck picked up my car, the only issue it had was the transmission. When i went to pick up my car, my motor making noise as if a hammer is hitting it, my car turns off when i put in park and Alex refuses to listen to me that they just made a bigger problem on my car. I refused to pay for a car that’s in worse shape then when i brought it in. I called Alex this morning 3/31/14 to ask for corporate’s number, Alex told me “if I contact corporate then the owners will delay fixing my vehicle”. I asked him for the owner’s name and he refused to give me that information. We are on day number 12 and I still DON’T have my car.

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Lisa Allen March 27, 2014 at 6:38 pm

In 2012 I had my water pump replaced, the next year in 2013 my water pump went bad again! it is now 2014 and once again my water pump has broke. I think this place is a scam, They put two bad water pumps on my car, and now I’m expected to pay for another one! I’m no mechanic but I know that I should be replacing my water pump for a third time! I don’t know where they are getting their parts form but this is unacceptable. And the manager of this establishment was very arrogant and condescending. his customer service skill were atrocious. Rob, at AAMCO in Cleveland Heights, Ohio, Is not someone that has the concept of right and wrong. Obviously you guys keep putting on bad water pumps, its not like I choose to hand over 600 every 6-7 months for a water pump. They don’t value their customers at all, because if they did I wouldn’t be having this issue right now. Had they done it correct the first time I wouldn’t be having an issue. This is unacceptable!

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Joy Cain March 26, 2014 at 2:03 pm

Took our 2002 Century Buick into Aamco in Martinsburg, WV on Feb. 14th because the car would not switch from 1st to 2nd. Said that it needed a new transmission. Approved for the work to be done on Feb. 19th. We did not get the vehicle back until Feb. 28th and it still was doing the same thing. My husband made a mechanic go with him to test drive the car. I don’t think it was test drove to begin with, but they said they would have to call in Aamco techs to see what was wrong. We didn’t get the car back until March 24th and as of the 25th it is still doing the same thing. Would not recommend them to anyone.

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Brody Fournier March 21, 2014 at 3:22 pm

I brought my 2000 dodge Durango to aamci in corpus Christi Tx, Robert told me I would need a new transmission which would cost me $2900.00. Robert told me if I came in that Saturday and paid they could have my truck ready by Tuesday. Needless to say it wasn’t ready. By that Friday I had enough I went up to the shop and got fed more bull****. I told them I was going to the grocery store and I’d be back in 45 minutes. When I returned the shop doors were closed and when I walked in the office I smelled a strong odor of marijuana. I’ve finally got my truck back but it isn’t fixed. I’m not sure what my next step is but I think they all need drug testing.

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even April 17, 2014 at 3:30 am

I also think the whole shope should be drug tested. I also smelled drugs.

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James Royer March 14, 2014 at 9:47 am

To whom it may concern,
I brought my 2002 V.W. Jetta into your Mandeville, LA (2021 Tamvest Court) location for an overheating problem. I was told it had a bad water pump and would cost between $600.00-$700.00, went in to pick up my car the bill was over $900.00. 45 days later it starts overheating again, I bring it back and I am told nothing is wrong (they added water) 45 days later it starts overheating again, I bring it back again but this time I am told the water pump is bad (again) They would put another pump on at no cost but they did find a bad thermostat housing that would need to be replaced for for $50.00, I go to pick up the car 4 days later to find out the thermostat housing was now $180.00 and the water pump was not changed out because it was only a leaking pipe.
I brought my vehicle to AAMCO so I would not get screwed by an independent mechanic, I am now wondering if I ever had a bad water pump, I get the shop telling me one price over the phone and another when I show up. I paid the bill just to get my car back but will protest payment with Visa and considering legal action as I now believe the pump was never changed out.

Respectfully

James Royer
jrXXXX@uno.edu
985-276-XXXX

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George Hunter March 13, 2014 at 4:50 pm

I know exactly what you are talking about. That is the exact same thing they told me. They said the transmission was on its way almost two weeks before the storm. And after the storm that is what they said. “Stuck in Georgia because of ice”. The sad thing is I was told that two days after the ice. They are so full of it. I lost my job because i couldn’t get to work because of that storm. It was our only 4×4 and I told them that a month and a half before hand. Thats how long it took them.

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George Hunter March 13, 2014 at 2:25 pm

I bought a transmission from AAMCO in Winchester Virginia last may. The transmission went out I took it to AAMCO for them to fix it it took them a month and a half to fix it and still not right. They have tried to fix the transmission 3 times now and its still not right. I spent alot of money on the transmission and put my trust on your name (AAMCO). January 29, 2014 alot has happened because of this company in Winchester, Virginia. (1) Terry Kanatus runs this AAMCO on 2629 Valley Avenue Winchester, Virginia 22601 and was telling me how bad the company where he got the transmission is but yet puts a second one in from them. Terry Kanatus had originally told me the transmission is coming from a company called Transtar. Which it did not it came from another. Three times they attempted to fix it. (2) I had lost my job because I couldn’t make it without the four wheel drive. Terry Kanatus knew that when I brought it back. (3) while my truck sat at AAMCO someone stole a monitor out of my truck. By now I have had enough of it. I told him I did not want the transmission to take it out   and I would like to have my money back. Terry Kanatus laughed in my face and said “That’s not go to happen”. So I left and contacted Ed Merchant the owner of this AAMCO had explained what’s going on and what happened. His suggestion was to bring it back so they can fix it. I told Ed Merchant they tried 3 times already and that I don’t want it and to take it out and would like my money back and I’d go elsewhere. Thats it. Ed Merchant then in a raised arguing tone said “I don’t think so and if you (George Hunter) want to take me to court that’s fine. I haven’t lost yet in court”. Then he started laughing and hung up on me. This sure isn’t very professional and I’ve been very patient with Ed Merchant and Terry Kanatus even though I got fired because of this. PLEASE if you could help me I would definitely appreciate it. All the money I spent for the transmission and only drove it for six months. It is not right or fair for anyone to have to go through this. It took me a long time to get the money to have this done. Not to be taken for a ride, laughed at, hung up on, or lose my job over. THANK YOU FOR ALL YOUR TIME.

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Robert Kramer Jr. March 10, 2014 at 3:11 pm

I just recently took my truck to get fixed at the Aamco here in Phoenix, Az, store number #19694. Store owner is named, Scott. Be very careful when taking your vehicle to him. I just paid him 1,970.30 to fix the issues with my truck. Does anyone know who I could call or get a hold of (if any) to help get my truck fixed RIGHT. This is ridiculous to take your truck to a major brand like AAMCO and get taken like this. He changed things around and did not inform me. He is telling me he’s going to have to charge me for the things I’ve paid for to begin with. If anyone knows who I can contact it would be greatly appreciated. If anyone from corporate Aamco reads this I would love a response because this is just not right. I am a very DISSATISFIED customer.

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Hannah March 5, 2014 at 4:37 pm

I had the most unpleasant experience at the AAMCO in Danbury CT, on Tuesday, March 4, 2014. I had brought my 1996 Jeep there, with a coupon that I had printed out from their website for a transmission flush. I needed to make an appointment to have this done. The manager, Jim was boorish and extremely unhelpful. He was condescending and insulting. He told me that the diagnostic/repair would take 2 hours. He then proceeded tp tell me that the transmission flush would not correct the problem, that it was either a catalytic converter or something as simple as a tuneup. I decided to have them do the tuneup and was charged $216.00, which did not fix the problem. The invoice stated that the mechanic had replaced the spark plugs and wires. I called my father and told him what Jim said. He told me that he would check it out when he got home. We discovered that the wires were never replaced! There was a thick coating of grease, grime and dust all over them and there was no way that could have happened on my drive home which is under 10 miles! I took HD pictures of the wires to show their condition. I immediately called my credit card company to file a disputed claim.My father called Jim and told him that he was displeased and that he was coming there first thing in the morning to speak to Jim. When we got there, I saw the man that had done the work. I wanted to ask him about the spark plug wires, but Jim quickly said “Don’t say anything Pablo!” When my father asked to see the spark plug wires that were supposedly removed from my car, Jim began rummaging through a garbage can and pulled out a few wires. My father asked if he could look at them. Jim, made a face and said “I don’t trust you!” Then went on to ask “Where are you from?”, followed by “This is America, not Russia!” “Everyone thinks that they are so entitled!” My father said that I should be refunded the $216.00. Jim refused. My father told him that he was filing a complaint with the Better Business Bureau, the commissioner of the Department of Motor Vehicles, as well as contacting headquarters and also filing a grievance with the commissioner of Human Rights and Opportunities! If, it had not been for the coupon, I would not have come to AAMCO in the first place. Jim does not represent your franchise with the type of exemplary service that you advertise. He is a poor example of what a manager should represent! I would not recommend your service to anyone! I feel that I should be compensated for the dehumanizing treatment and for the poor service.
Respectfully,
Hannah Shoushani

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Cindy Trotman March 5, 2014 at 3:12 pm

Well, let me tell you my story of dissatisfaction. We took our 2001 Chevy Silverado in on 1/23/14 knowing there was transmission problems, expecting to be told there was problems. After taking a week to determine we needed a new transmission, we said okay fix it. (Oh by the way we had to rent a car starting on 1/23 and then had to rent it another week because it took them a whole week to determine we needed a new transmission. Then the reason for the second week was the transmission was coming from Atlanta, GA, which was under a total shut down due to ice storms. So we were okay with this, can’t help mother nature.. So we paid Aamco $5700.00 to fix the transmission, by taking out a loan in order to pay for it. We had the truck only 15 days, when the transmission went out again. Now its been 2 more weeks that they have had the truck, 2 more weeks of car rentals which now have total over $1000.00 and the car has to be back by 4:00 pm today 3/5 and its now 3:06 pm. We have no more money for car rentals, and still no word if it fixed or not. I will never use Aamco again and will be sure to pass the word in any means possible of their service
This shop is in Bear, DE

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Angel February 21, 2014 at 9:49 am

Definitely. This place is scam. They over charge on every thing.
If we came fir a little repair they guess on all possible things just to charge More and more

I came for a little transmission pan leak. On other places charge no more than $100.
Ammco say 89.99 + tax i said ok
But surprise. Aamco say a total of $475. + tax.

The worker don’t even work on the truck is leaking on the same spot no marks of work at all
The manager is so aggressive. He doesn’t validate the 90 day guarantee.

Now all days they are so busy To work on my truck i don’t know watt to do.

This place Is located. On. 2001 s cicero ave cicero il 60804

This. Scam. Please. Help.

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Pavel Parada February 20, 2014 at 5:31 pm

I took my Camry 2011 to AAMCO @ 7247 SW 40th St manager is Lazaro Borrego . Mr Lazaro on Monday 17th took a look at my car and told me that it was the Fuel pump and that was going to cost me only $269.00 and that it would be ready the next day early in the morning,when I went to pick up my car Mr. Lazaro said that it was not the fuel pump , that now he had to order rebuilt injectors and that was going to be an additional $600.00 and labor of $356.00. also that it would take 2 to 3 days. on Wednesday I show up at 9am and he tells me that my car was ready? and that the bill would be $1,451.00 also adding a blower of $132.00. I was in total shock of how can someone just take your hard working money just because.Then he calls me and tells me that the car was not ready until today Thursday. So again I go to pick up my car @8:20 and and the hood of my car was up and they tell me that they had to re- order the injectors because they were no good, so I left I came back 15 mins later to see exactly what they were going to do and to my surprise they tell me my car was ready???????? how did they manage to reorder the injectors in 15 mins and place them in my car???? at that point I ask Lazaro to call the owner of this AAMCO by the name of Michael Szafranski and we did a three way call. At that point Mr. Szafranski just told me that if I did not pay ” he would call the police tomorrow and have my car taken and place a Lien” This AAMCO is a fraud , they never did anything to my car, they just changed the Fuel pump and stole my money $1,451.99

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michael Szafranski March 8, 2014 at 10:39 pm

I am michael szafranski and i assure you that while i do own AAMCO franchises, I am not the owner nor have I ever been the owner of the AAMCO at 7247 SW 40 St.

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Neil Thorpe July 25, 2014 at 1:26 am

I am currently having an issue with an AAMCO owned by Michael Szafranski in Hollywood, FL (State Rd. 7). How did you get this issue resolved? I have yet to see if they will resolve the matter ethically/honestly, however I have a bad feeling about them. Time will tell, and I will post again afterwards.

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Neil Thorpe July 26, 2014 at 10:04 am

Today I received a call from Aamco that my car was ready. I was a bit skeptical that any work had been completed since it was given to me two days early. However, when I arrived the car was back out in the parking lot and two technicians were looking it over. Before they had released the car to me they had noticed a new problem. 10 min later the manager told me they would have to order a new part – but it would be free of charge because it was not included in the initial agreed upon price. This made me less suspicious of them and somewhat pleased that they took a final once over, however I will let the performance of my car be the final answer. I will continue to keep you posted. I chose to leave my car with them until the new part arrived and can be installed.

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Patricia J. January 24, 2014 at 9:57 pm

I took my 2003 Acura MDX to the AAMCO in my town Hightstown NJ 08520 to get it checked out because it wasn’t shifting into the proper gears. When they took a look at it they told me that it was my transmission and that I would need to get a new one or have it rebuilt that was back in June 2013 it is now Jan 2014 eight months later and my car is still doing the exact same thing I took it in for back in June. I took my car back at least 4 times to get my car fixed and to this day it is not fixed I also had them fix my radiator that they said needed to be fixed and that also is not working properly I have spent well over 3,000 on this car that this AAMCO said they fixed. I will not be going back to them since they do not know what they are doing. I want to take this to my lawyer to get a full refund. I am not happy and every time I take my car back they give me some bulls*** excuse I would like to personally speak with someone about my problem. If you could please contact me at the number I have provided so I have resolve this problem

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Percival Williams January 9, 2014 at 9:08 am

My 2003 Rav4 is hard shifting I took it to AAMCO at 950-954 Somerset St. New Brunswick, NJ 08901. They conduct a complete diagnosis of my vehicle before, and recommend transmission repair that will cost almost $3941.47. when the repair was completed, I was told that it will still hard shift, and eventually break in, During picked I test drove my Rav4 and realize that it was still hard shifting as he said, but the problem was too identical from before, not satisfied with AAMCO competence so I took it back they did another test and they told me that I need a computer that will cost an additional $1600 more to repair. I believe if AAMCO had done a complete diagnostic at when they first receive the vehicle the real issue would have been identified and cost more than the value of the car, now their competence level is in question am convince that my car was misdiagnosed.

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Tim Buchanan December 4, 2013 at 6:05 pm

My car transmission on our 2005 Ford Taurus was repaired by AAMCO transmissions in Cincinnati Ohio – Car was sent to a Erlanger Kentucky facility we found out later and when we got the car back the front and rear bumpers were beat up very badly we ask the owner Fred Ebbert what was going to be done? — He denied the damage !!! We had an estimate completed for over $1,100.00, What is going to happen with this? Fred has been an absolute Jerk about this and we have been trying to get resolution for over 3 weeks, If we do not get any satisfaction on this, we feel the only recourse will become a legal one. Someone from corporate please call me at 513-305-XXXX ask for Tim.

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Keith Magnan November 7, 2013 at 12:43 pm

I had Aamco in North Attleboro, Massachusetts rebuild the transmission for $3,387.
The warrantee for this work is a 1 year warrantee. The transmission broke again and Aamco Transmissions has denoted that even though it’s only been 6 months that they are not going to cover it under warrantee. I am being told that it will take at least another $2,200 out of my pocket (that was the minimum price)for it to be fixed again.
Aamco told me that I drove 13,400 miles in 6 months and the warrantee was for 1 year/12,000 miles. I am appalled that a large conglomerate business like Aamco Transmissions will not help their customer towards the cost to re-rebuild the transmission.
I am financially unable to pay anything towards another bill. I would guess that the initial transmission rebuild job was inadequate for it to only last 6 months.
Can you please help me?
Keith Magnan
508-641-XXXX

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Sudie Thrasher October 8, 2013 at 5:26 pm

I had my 2004 Pontiac Grand Prix transmission rebuilt which cost me $3.115.91 on 9/4/12. When I went back to the AAMCO that did the work I discovered that the shop had closed it’s doors without notifying anyone. I called the office number provided and was informed that the owner closed it’s doors and left no forwarding information.

This office was located at: AAMCO, R.J. FAMILY ENTERPRISES, LLC; 177 S. Delsea
Drive< Vineland, NJ 08360.
I am now beginning to feel the same problems that I felt in my transmission when I bought it in. What should or can be done about this problem. The work was guaranteed
by AAMCO and I feel ripped off that the company just locked it's doors to its customers and employers with no solution.

What is your recommendation to this problem?

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