AAMCO Corporate Office

AAMCO Corporate Office Address

AAMCO Transmissions, Inc.
201 Gibraltar Rd Ste 100
Horsham, PA 19044

Contact AAMCO

Phone Number: (610) 668-2900
Fax Number: (610) 617-3503
Website: http://www.aamco.com
Email: Email AAMCO


CEO: Malon Wilkus
CFO: John R. Erickson
COO: Gordon J. O'Brien

AAMCO History

Robert Morgan and Anthony A. Martino founded AAMCO in 1963 in Philadelphia, Pennsylvania.

AAMCO is a transmission-repair company that operates as a franchise, with the first franchise opening in New Jersey in 1963.

Morgan and Martino also founded MAACO, an autobody shop franchise. Martino eventually ended his affiliation with AAMCO to manage MAACO.

Morgan was the first CEO of the company and was succeded by his son, Keith Morgan.

In 2006, American Capital, Ltd. bought AAMCO Transmissions.

The company now has almost 900 franchises across the United States, Canada, and Puerto Rico, 5,000 employees, and $31.32 million in revenue in 2012.

{ 140 comments… read them below or add one }

Derik Mortimer September 28, 2015 at 3:57 pm

I have posted a negative feedback already on Yelp and on Better Business Bureau for:
AAMCO of Lakewood WA
12006 Pacific HWY SW
Lakewood, WA 98499

I purchased a Groupon that would cover either front or rare brake pads replacement, resurfacing the rotors and the labor for both. Before taking my car in (which I might add has to be left with them all day long for this service) I had both the Toyota dealership and Les Schwab inspect my brakes and both confirmed that the front pads were in good shape and that the rear pads were getting thin, 3mm, and would advise having them replaced soon. So, I new that was all that was needed done and that my Groupon should cover the work in full. I dropped my car off on 9/25/2015 at 8:30am and got a ride back home. After a few hours I get a call and the lady says that the tech found that I had no pads left on my rear brakes and I was metal on metal which had damaged my rotors and scored them so they could not be resurfaced and would need replacement. She also said my calipers were sticking and they also needed to be replaced as well. All this additional work and labor would cost over $400 additional dollars to perform. I told her I don’t believe you and that she was lying as the brakes were just inspected at both the Toyota dealership and Les Schwab and they said the pads were getting low around 3mm and no other problems. I told them not to touch the car and I would not pay them a penny and will be down to pick it up and take it back to Les Schwab. After getting another ride down there I got the car and took it back to Les Schwab and had the rear pads replaced and the rotors were resurfaced and that no scoring was present as the pads still had 2mm left on them. The calipers were also fine and not sticking as AAMCO claimed. I paid with tax $194 for this work. I called Groupon and complained about AAMCO’s unfair business practice and how I would not be able to use this Groupon as they were not honoring it as it was advertised and intended. They refunded my money in Groupon bucks. I was unable to leave a feedback on the Groupon site which is unfortunate as I don’t wish any others to have to go through this experience. I noticed that many others have had the same kind of experience as me when trying to use this Groupon as evident from all the negative feedback on Yelp with very similar stories. Do not give this company any work or believe anything they tell you without confirming it with a reputable repair shop first!!!


Christa September 28, 2015 at 11:46 am

Took the car in for rebuilt transmission. They were rude, never returned calls. Damaged bumper and lost rearview mirror. The transmission does not work properly, it jumps out of gear while your driving. Took it back with no success. I have filed a dispute with AAMCO credit. The owner of the shop said we had to give the transmission back but, when we offered to do that he declined. I paid $2009. for a defective transmission. There are always dissatisfied customers in the shop.
I have left 3 messages with the corporate office, still no response.
I have also reported to BBB.


BRAD SMITH September 27, 2015 at 2:57 am

AAMCO TEMECULA CA . Steve AND Vince are either fools or outright THIEVES . They took 2 weeks and an additional $450 to rebuild my trans. MYSTERIOUSLY the drive shaft no longer fit . WTF . LEAKS and enormous vibration. Took it back . “DUH , WE CAN’T SEE ANYTHING ..” Took it to INTEGRITY AUTOMOTIVE . Took Tony about 7 minutes to see my NEW YOLK WAS HIT WITH A HAMMER IN 2 LOCATIONS . I stopped the payment through WELLS FARGO FRAUD PREVENTION . More powerful than a team of lawyers . I wish I could post a video to show how blatantly they lied .


Amy September 15, 2015 at 12:01 am

Janet, Nothing you claimed they did was illegal therefore what they actually did ,according to you, is on the “OK” side of the law. This shop ,as I understand it , has a super honest owner and customer service manager. I highly recommend that you erase this experience from your thoughts and move on with your life.


Robert September 28, 2015 at 11:51 am

Lol this is BS… What they did to her is not acceptable whatsoever. I myself have had really bad experiences. Sure the worker there telling me to “f*** off and go to a dealer you f****ing idiot.” Isn’t illegal, but it sure as hell ain’t ethical


janet williams September 12, 2015 at 3:56 pm

adding from yesterday. . .
OK. . the next morning (today), I noticed the heating gauge start to rise so I pulled over and let the car run .. and guess what, the fan is NOT working at all. When they said the car was ready to pick up yesterday. I asked if the fan, electrical and everything was working properly .. the owner/mgr said “yes”. I was happy about “that” news. However after trying to leave the shop (backing up) and having my car stall and how I was treated, I was exhausted, belittled and abused .. now today, knowing that they straight out LIED to me. The fan was NOT working. He just wanted me to pay the bill and leave with MORE problems. I don’t know if they “did something” to my car to cause the idle issue–mainly because I’ve never had that problem before and it WAS working fine. . but they owed me a call when the mechanic noticed and experienced this new idle problem too. And to top it off, the fan was never fixed. They lied. They are also the first mechanic shop that didn’t show me the work done. . just insults, not answering legitimate questions and incompetent work. The mechanic changed a hose and added coolant. . that’s it. $195.12. This is criminal. How would HE feel if he had the same experience to his car? Of course, he refused to answer that simple question. I want justice.


janet williams September 11, 2015 at 8:27 pm

My car overheated so I stopped driving it and made an appt and towed my car to Aamco in lake forest, ca; DBA: Cal Kidd Inc. He did explain the they needed to replace the hose and then they could do the diagnostic test (run the codes) afterwards. OK, cool. I verbally approved that. I got the call that it was just the hose and the electrical and fan were fine–no replacement of those parts needed and my car was ready to be picked up. Yeah, right? but when I tried to drive the car out (BTW: it was parked in the same spot the entire time).. it died. I went back in and finally met the mechanic and he said when he test drove it, he experienced “idol problems” too. I asked WHY I WASN’T I CALLED re/this issue? The manager and mechanic didn’t want to discuss it. I asked wouldn’t this show up on the diagnostic test (running the codes)? He then said he didn’t have authorization by me to do that–only the overheating aspect of the car.
I have never experienced that before. Other mechanics have simply run the codes to check for everything and IF there was something they found, I would receive A CALL to enligten me and see how I wanted to proceed. This did not happen AND I was treated rudely (like a bad child) repeatedly. He wouldn’t answer questions–only repeat the same thing over and over again. I asked him sincerely, “how would you FEEL if your car didn’t work after if was “fixed?” He refused to answer any “personal” questions. I only asked to see how HE would respond, react and do. Nada. When I asked about running the codes (diagnostic test), he said, he could do it on Monday (today is Friday) and he would ONLY check for those codes pertaining to this ONE issue. Again, I have never experienced this response/treatment before. Mechanics want to check everything–it’s in their best interest AND the car owner’s as well. Find everything upfront, right? When I asked how long running this diagnostic test for this ONE thing would take, he said 4 hours. I said, look I understand that you need the car for “4 hours” because you have other cars, that’s fine I guess–but the ACTUAL time it takes is what? He would ONLY repeat the same thing over and over like a pissed off parent talking to their stupid “not getting it” bad child. Look, if someone had made a mistake and offered to check it out on the spot and apologize for at least not calling me. . I would have appreciated that and been cool with it. I don’t expect any one person to be perfect. stuff happens. . but it is HOW it’s handled after the fact whether a mistake was made or even if he “feels” (he does not feel) no mistake was made. You “make good” right? I’ve seen the diagnostic codes run before and it literally takes minutes. He could have run them all right there and eased my mind and I would have appreciated that and felt heard and valued. Instead I was belittled, my concerns and legitimate questions were ignored and insulted to boot. BTW, for replacing A HOSE & adding coolant, it cost $ 195.12 (parts & “labor–$57 hose, $35 coolant & $95 labor). . even my out of state mechanic brother in law said this was ridiculous–over priced. It should have at least come with kindness, concern and care for the client and car.


Christina lemmon September 10, 2015 at 7:50 pm

Took my 04 Ford ranger to Ammco in Wheeling for a leak paid for a rebuild.Had to take it back 2 days later for another leak.Month after that shifting hard, another leak. My truck started pausing going in reverse, took it to the Robinson Pa store.now my overdrive is flashing it was up at Robinson for 2 weeks with the conclusion its not the transition problem. Was advised to take it to a dealer, so I did and transition problem. Back up at Robinson for the sixth time. Picked it up this evening and of course still flashing. My truck has been down for the past 4 weeks, thanks to the skills of the incompetent mechanics that they hire. The customer service is a joke who never returns any calls. Even wrote letters to the CEO MALON WILKUS and the CFO and the COO and of course nothing back. Great company u don’t even care about your shops ripping people off and doing shitty work. Well Aamco u will hear from me again because I am getting a lawyer in the morning and you can give me a full refund. I will be more than happy to take my vehicle to someone who knows what they are doing


Betty Rascha September 11, 2015 at 3:42 pm

There are two sides to every story. Give the dealer a chance to explain his side.


RAY Brown September 1, 2015 at 5:04 pm

I took my mazda to Aamco in Mcdonna Ga the Manger agreed to finance the repairs (lied) after me calling him for 4 weeks he told ne i needes 2300 to gwt my car fixed …. when u ask him well what about rhe financing he claimed the company doesn’t do it any mor and now wont give my dam car back saying i own them 800 for tearing my car apart…… i filed bankruptcy and he’s still refusing to give me my shit and no on from there fake cooperation will call me back im filing a law suit this week


e September 3, 2015 at 2:45 pm

My car @ Aamco they are not giving my Car lback either


Brian O'Donnell September 4, 2015 at 10:01 am

Get off this board you low life!!! Go back to your hole.


kenensi sanchez August 26, 2015 at 1:33 pm

I took y bmw to aamco they had my car for six months they damaged my interior and property was missing when I paid 3700 the manager gave me 24 months or 24,000 miles but the owner said he was only going to give me12 months to me that means he is not confident in his own work I would not recommended aamco to anyone


Helen August 13, 2015 at 2:42 pm

I had a judgement against one of aamco transmission franchisee in Columbus Georgia. He fails to appear in court due to fraudulent act. He was able to explore 2400 from my credit card account without providing any car service to me. I want to know how I can be help to further go ahead with my case.


Ramiro August 12, 2015 at 11:07 am

I left my car in AAMCO Miami, FL for a $2200 transmission repair.
AAMCO fixed the transmission, but the first day I drove it I noticed that the steering was way off! and every time I passed by a bump the car sounded like it was going to break!
I took it back and they told me that that they where going to check it.
Surprise a piece broke and they told me it would be another reapair.
After I told them that the car WAS NOT that way when I left it they said that the piece broke due to normal wear and tear and that the sterring was like that already.
That it was their word against mine. That I had no evidence and in other words I HAD TO EAT IT.
What do I do? I call customer service in HQ and all I get is voice mails and they never get back to me.
What ever happened to listening to the customer. Reasoning and accepting that my car was not like that before it was sent to AAMCO?
Please help.


junior August 7, 2015 at 6:20 pm

Took my sons infiniti to have transmission rebuilt they said it be ready in 3 days after back and forth finally got the car back after 15 days took it home 2 days later doing the same thing as when i took it in shifting hard and this is a rebuilt transmission and i thought this was reputable company but i see theres no pride and this why i paid 2300 dollars


Roy D August 5, 2015 at 9:50 pm

Had my transmission rebuilt by aamco in Riverside ca , cost me over 4000.00 dollars .
Got my truck back after about a week in their shop . Got my truck back , and it was shifting hard , then the seal started leaking , so Intook it back , I told them of the hard shifting , and what I was told , is that all dodge trucks shift hard.
Before I took my truck in , it shifted smoothly , never shifted hard . To this day it still shifts very hard , and they only gave me 12 month 12000 mile warranty . Needless to say , I am very unhappy . I’m trying to get a hold of someone in corporate , so I can file a complaint . Can anybody help me ?


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